APPLICATION FORM FOR POST OF TECHNICAL SUPPORT OFFICER (SCALE 4)

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Job Ref No N131/10/2013 Candidate No APPLICATION FORM FOR POST OF TECHNICAL SUPPORT OFFICER (SCALE 4) Full Name [This must be your full official surname and forename(s)] Surname as stated on your birth certificate Address Telephone No Home Mobile Work E-mail Address IMPORTANT All sections of this application form must be completed. It is the applicant s responsibility to provide sufficient information for the application to be assessed and care should be taken to ensure that the details are full, accurate and relevant to the requirements set out for the post. Additional sheets should not be inserted nor curriculum vitae attached.

Employment History Please list your previous employers, most recent first identifying any gaps in employment. From-To dd/mm/yy dd/mm/yy Employer Name & Location Job Title & Salary Reason for Leaving Main Duties & Responsibilities Post of Technical Support Officer (N131/10/2013) Page 2 of 22

Present Employer This information is required for shortlisting purposes to confirm number of years'experience to meet criteria. Employer Type of Business Address Telephone No Post Held Date Appointed (DD/MM/YY) Period of Notice required to Terminate Present Employment Present Salary (This must be shown) Please describe your main duties, responsibilities and achievements. If no longer in this employment, please state end date and reason for leaving Please state your reasons for seeking a job move at this time. Post of Technical Support Officer (N131/10/2013) Page 3 of 22

SELECTION CRITERIA The criteria for selection to the post for which you have applied are set out in the following pages. Desirable criteria may be applied from the outset to select candidates for interview. In the box under each heading please give a clear and comprehensive account of the specific ways in which you consider you meet these requirements. The information will be used to assess your suitability for the post and you should ensure, therefore, that all relevant information is included. If you are relying on qualifications that are not identical to but equivalent to those stipulated, it is your responsibility to provide evidence as to how your qualifications meet the required standard. Where mutual recognition is agreed between professional/educational bodies you must obtain written confirmation to that effect from those bodies. If equivalence is not immediately clear to the Selecting Officers, no enquiries will be made by NIFRS and your application may not proceed as a result. 1 ESSENTIAL 1.1 City & Guilds Level 2 in Warehousing or another relevant City & Guilds qualification at Level 2. Post of Technical Support Officer (N131/10/2013) Page 4 of 22

1.2 2 years experience in a vehicle parts department. Post of Technical Support Officer (N131/10/2013) Page 5 of 22

1.2 continued Post of Technical Support Officer (N131/10/2013) Page 6 of 22

1.3 2 years experience of managing warranty claims in a vehicle parts department. Post of Technical Support Officer (N131/10/2013) Page 7 of 22

1.3 continued Post of Technical Support Officer (N131/10/2013) Page 8 of 22

1.4 2 years experience of managing contracts in a vehicle parts department. Post of Technical Support Officer (N131/10/2013) Page 9 of 22

1.4 continued Post of Technical Support Officer (N131/10/2013) Page 10 of 22

1.5 Recognised computer qualification such as City & Guilds or ECDL. Post of Technical Support Officer (N131/10/2013) Page 11 of 22

1.6 Proven experience in setting up and maintaining spreadsheets. Post of Technical Support Officer (N131/10/2013) Page 12 of 22

1.6 continued Post of Technical Support Officer (N131/10/2013) Page 13 of 22

1.7 Excellent verbal & oral communication skills. Post of Technical Support Officer (N131/10/2013) Page 14 of 22

1.7 continued Post of Technical Support Officer (N131/10/2013) Page 15 of 22

2 DESIRABLE 2.1 Fork Lift Truck licence. Post of Technical Support Officer (N131/10/2013) Page 16 of 22

Disability Northern Ireland Fire & Rescue Service welcomes applications from disabled persons who meet the selection criteria. If you have a disability please indicate any relevant effects of your disability and suggest adjustments which might help you to overcome any disadvantages you might expect to encounter in the recruitment process. Criminal Convictions Have you at any time been convicted of a criminal offence which, as yet, is not "spent" under the terms of the Rehabilitation of Offenders (NI) Order 1978? Yes No If answer is yes please give details: Post of Technical Support Officer (N131/10/2013) Page 17 of 22

REFERENCES Please give the names and addresses of two persons not related to you from whom references may be sought. One of these must be your present employer or, if you are currently unemployed, your most recent employer who has knowledge of you in a working environment and is able to comment on your ability to carry out the particular tasks of the job applied for. Name: Address: Name: Address: Occupation: Tel No: Occupation: Tel No: If you have not named your current employer, please state why? CANVASSING Canvassing of Northern Ireland Fire & Rescue Service Staff or Members of the NIFRS Board in any form, oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate. DECLARATION I declare that the information contained in this application form is correct to the best of my knowledge. I also accept that if I have provided false or misleading information this will render my application invalid and any appointment offered will be rescinded or terminated. Signed: Date: DATA PROTECTION NORTHERN IRELAND FIRE & RESCUE SERVICE PROCESSES THE INFORMATION PROVIDED ON THIS FORM FOR THE PURPOSES OF MEETING ITS LEGAL OBLIGATIONS. Post of Technical Support Officer (N131/10/2013) Page 18 of 22

Where did you see the advertisement for this post? Please tick one of the following boxes: Belfast Telegraph Irish News Other Press Please specify Job Market Website Northern Ireland Fire & Rescue Service If none of the above, please give details THIS INFORMATION IS FOR HUMAN RESOURCES USE ONLY AND WILL NOT BE ATTACHED WITH YOUR APPLICATION DURING THE SELECTION PROCESS. Job Ref No: N131/10/2013 Post of Technical Support Officer (N131/10/2013) Page 19 of 22

NORTHERN IRELAND FIRE & RESCUE SERVICE HUMAN RESOURCES DEPARTMENT USE ONLY This information is required only in connection with interview arrangements and will not be attached with your application at time of interview. Name Application For Technical Support Officer (Scale 4) I am not related to any Member(s) of the NIFRS Board or Staff of Northern Ireland Fire & Rescue Service. I am related to the undernoted Member(s) of the NIFRS Board or Staff of Northern Ireland Fire & Rescue Service: (Delete as appropriate) NAME POST LOCATION RELATIONSHIP FOR OFFICE USE ONLY POST TECHNICAL SUPPORT OFFICER (SCALE 4) JOB REF NO N131/10/2013 CANDIDATE NO Post of Technical Support Officer (N131/10/2013) Page 20 of 22

EQUALITY MONITORING FORM Northern Ireland Fire & Rescue Service (NIFRS) is committed to equality of opportunity for all employees and job applicants, regardless of gender, marital status, disability, age, religious affiliation, political opinion, ethnic origin, dependants, or sexual orientation. NIFRS selects those suitable for employment and advancement solely on the basis of merit. NIFRS monitors its recruitment and selection activity to ensure that equal opportunities policy is effectively implemented. To assist in this monitoring process it is necessary to ask you a number of questions. Section A In order to comply with legislative requirements this section must be completed. Failure to complete Section A will result in your application being rejected. 1. Gender Male Female Transgendered 2. Marital status Single Married Separated Divorced Widowed Civil Partnered Civil Partner (dissolved) Co-habiting 3. Community Background and Religious Affiliation Employers registered with the Equality Commission for Northern Ireland have a legal duty to monitor community background under the Fair Employment and Treatment (NI) Order 1998. Regardless of whether we practice religion most of us in Northern Ireland are seen as either Catholic or Protestant. We are therefore asking you to indicate your community background by ticking the appropriate box below: I am a member of the Protestant community I am a member of the Roman Catholic community I am a member of neither the Protestant nor Roman Catholic community Do you have a religious affiliation or other belief? Yes If yes, are you: No Roman Catholic Presbyterian Church of Ireland Methodist Baptist other Christian denomination Hindu Jewish Buddhist Sikh Baha i Muslim Other please state Section B The following categories are monitored to promote equality of opportunity in accordance with equality legislation, and assess the extent of applicant and workforce diversity in NIFRS. 4. Political opinion Political opinion does not relate solely to Northern Ireland politics, you are invited to describe your political opinion in the manner you believe is appropriate and this can include how others would perceive or suppose your political opinion to be: Unionist Nationalist Other please state For Office Use Only Job Ref: N131/10/2013 Candidate No: Post of Technical Support Officer (N131/10/2013) Page 21 of 22

5. Ethnicity and Nationality Please tick the appropriate box to indicate your ethnic origin White Irish Traveller Chinese Indian Bangladeshi Pakistani Black-African Black-Caribbean Mixed Ethnic Group Any other ethnic group (please state) Please specify your nationality (please state) 6. Dependants Do you look after or give support on a daily/weekly/monthly basis to an individual belonging to one of the following groups: (a) a dependant child or young person Yes No (b) an adult with long-term physical or Yes No mental health problem (c) a dependant older person Yes No 7. Disability In accordance with the Disability Discrimination Act 1995, a disability is defined as a physical or mental impairment that has substantial and long-term adverse effect on your ability to carry out normal day-to-day activities'. Do you consider yourself to have a disability? Yes No If yes please specify the nature of your disability Do you have a Specific Learning Difficulty, eg, dyslexia, dyspraxia, dyscalculia? Yes 8. Age No If yes please specify the nature of your difficulty Please provide your Date of Birth 9. Please indicate your sexual orientation: Heterosexual Homosexual Bisexual Declining to comment 10. National Insurance No: 11. Are you an EC National? Yes No If no - do you require a work permit to work in Northern Ireland? Yes No 12. Are you currently employed by Northern Ireland Fire & Rescue Service? Yes No If yes, please state Service No: When you have completed this monitoring form please place with your completed application form in an envelope addressed to the Equality Officer For Office Use Only Please note: Your name must not appear anywhere on this form POST: TECHNICAL SUPPORT OFFICER (SCALE 4) Job Ref: N131/10/2013 Candidate No: Post of Technical Support Officer (N131/10/2013) Page 22 of 22