Specialized Specialized Supply Supply Chain Chain Solutions CRST Specialized Transportation Your Tradeshow Specialist
At Your Disposal 24/7 dedicated tradeshow team centralized in Fort Wayne Dedicated exhibit fleet with an average of 17 years experience Drivers knowledgeable in show-site logistics and protocol Over 1100 air-ride trailers Develop a cost effective transportation plan Corporate on-site show representatives
Show Reps Show Representatives attend 50+ shows annually providing: Show floor assistance on CRST Specialized Transportation shipments On-site logistics Rapport with exhibit hall service contractors Coordinate all aspects of your exhibit logistics One call for last minute changes Show Reps are your experience on the show floor
Services Provided Targeted date and time-specific deliveries Direct delivery to show hall or advanced receiving Multiple pickups and/or deliveries Handle crated and/or padwrap shipments Provide guidance and consulting on tradeshow intricacies
Services Provided Show-to-show caravans Private marketing events and tours Last minute expedited shipments International shipments
Drivers Years of Service CRST Specialized Transportation Driver Fleet E&D Driver Fleet 16% 3% 12% 12% 4% 8% 30% 18% Over 30 20 to 29 10 to 19 5 to 9 1 to 4 16% 34% 21% Less than 1 26% E&D fleet has an average 17 years of service
Special Feature At the marshalling yard the driver will satellite their position to customer service with drayage check in number Allowing you to know that the driver has arrived and is waiting to be called up
Shipments Overview TL 63% dedicated fleet complemented by our Truckload Blanket Wrap fleet & Exhibit General Service drivers Large LTL 17% handled direct by our Exhibit General Service drivers Small LTL 20% moved by our LTL Network 17% 20% Truckload Large LTL 63% Small LTL
Experience Over 3,000 delivered to tradeshows 10,000 tradeshow shipments Handling crated, pad wrap or mixed shipments On-time performance over 99.7%
Shipment Tracking Web based shipment tracking Smart Phone apps 24/7 customer service (800) 231-3162 CRST Specialized Transportationafterhours@crst.com Driver satellite and cell phone 24/7 contact allows for questions or changes
Event Case Study Customer Requirements Manage a complex trade show program for outdoor festivals around the United States. Align all pick up & deliveries to meet installation crews Damage free delivery was paramount CRST Specialized Transportation presents itself as a full service events transportation provider with strength in handling the atypical Our Solutions Driver makes the delivery and waits on crates to be emptied and reloaded on trailer At the end of the event the driver returns empties, waits for them to be filled, loads the trailer and moves to the next festival Dedicate a driver to handle both the delivery and pick up Event to event tracking Direct communication with the driver via satellite and cell phone Customer Benefit Reduced claims and delays Cost savings through process improvement, communication process, and dedicated drivers Improved decision support through data integrity with product visibility from all origins
Specialized Specialized Supply Supply Chain Chain Solutions CRST Specialized Transportation Corporate Overview
CRST Specialized Transportation Asset based, specialized motor carrier with $250 million annual revenues. Owned by CRST International with more than $1.4B in revenue. Servicing clients products worldwide that require: Specialized equipment Specialized handling - value added services Providing services to businesses and consumers Specialized truckload and less then truckload transportation Final mile and first mile services Other unique, complex logistic services
Summary of Services An asset-based specialized supply chain solutions provider of: High Value Products High Touch Care Value Added On-Site Services Technology Partnership
Key Markets Served Retail Fixtures Healthcare Telecommunications Financial Industrial Machinery Museum & Fine Art Office Equipment High-Tech Consumer Products Trade Shows Motorcycles Entertainment Equipment 377,000 shipments in 2015
Value Proposition Committed to high touch, high value, specialized transportation LTL, TL and partial TL capacity options Experienced and highly qualified drivers Modern fleet Superior transit times (when compared to other padded van providers) Industry leading service metrics and safety scores Ability to offer supply chain solutions Warehousing VMI Forward Deployment Kitting Light Assembly Enterprise Capabilities Flatbed Dedicated Inter-modal Expedited
Operating Models LTL Network Direct Service Inside pick-up & delivery, experienced drivers, air ride, lift-gates, decking, pads, straps, double slot logistics, walk-boards.
Padded Van Network 54 DC s in the US and Canada 360 scheduled departures weekly Real-time shipment tracking 65% of shipments fall into daily service areas Less than 0.5% claim frequency Over 350 local P&D trucks 2-person experienced crews SOP includes 24 hour pre-call Site surveys, inside services, set in place, unpack, debris removal Value added services Warehousing Vendor Managed Inventory Management of product demonstration / loan programs 18
54 Distribution Centers Edmonton Vancouver Calgary Saskatoon Regina Winnipeg Seattle Spokane Billings Minneapolis Ottawa Quebec Montreal Prince Edward Moncton Portland Boise Milwaukee Toronto Halifax Detroit Rochester Boston Sacramento Los Angeles San Jose San Diego Las Vegas Salt Lake City Phoenix Denver Albuquerque Kansas City Dallas Iowa City Little Rock St. Louis Chicago Nashville Columbus Atlanta RI Pittsburgh Hartford, CT New York Philadelphia Delaware Baltimore Richmond Raleigh San Antonio Houston Tampa Jacksonville Orlando Pompano Beach
Residential Delivery/Final Mile First & final mile and total transportation Home delivery & product installation Specialized job site delivery services Scalable warehousing & value added services Deluxing & truckload blanket-wrap 20
135 Final Mile Providers Newfoundland British Columbia Alberta Saskatchuan Washington Montana Wyoming Idaho Oregon California Nevada Utah Colorado Arizona New Mexico Manitoba North Dakota South Dakota Nebraska Kansas Oklahoma Minnesota Iowa MIssouri Arkansas Wisconsin Illinois Indiana Kentucky Michigan Ohio Tennessee Ontario New York Pennsylvania West Virginia Virginia Md Quebec NJ North Carolina Vt. NH Mass. Conn. Delaware RI Maine New Brunswick Prince Edward Nova Scotia Texas Louisiana MIssissippi Alabama Georgia Florida South Carolina Alaska Hawaii
Quality: Cargo Claim Prevention Frequency: number of claims paid as % of shipments
Our Technology End to End Visibility: Management Tools: Productivity Tools: Financial Support: Tracking SmartPhone Access Status Updates Electronic POD Inventory Visibility In-transit GPS Reporting On-time performance reporting Bar-code scanning Inventory Visibility Document Imaging Transportation management Electronic invoicing Shipment processing Electronic payment Document creation Billing summaries Transportation optimization MyCRST Specialized Transportation
Environmental Stewardship For our Customers Pad wrap services for over 40 years Recycle packaging from deliveries Monitor fuel consumption Help customers sustainability metrics For CRST Specialized Transportation Smart Way certification BIN ranking 2 Corporate recycle electronic equipment
For More Information To Learn More about how your company can benefit from logistics solutions customized by CRST Specialized Transportation contact: Randy Bodine, President Forum Logistics, Inc. Agent for CRST Specialized Transportation Direct: 630-503-6601 Cell: 217-855-8351 Randy.Bodine@forumlogisticsinc.com www.crst.com We Handle the Hard to Handle