WHAT IMPACT WILL YOU MAKE? Discover apprenticeships with real impact lloydsbankinggrouptalent.com
We operate the UK s largest digital bank, making a difference to 30 million customers on a daily basis. And we re not stopping there. Our industry is changing rapidly, and as it does so, we have one goal: to build the bank of the future. That s why we re looking for people just like you to join us and help make it happen. Earning, learning and influencing the future of financial services, see where one of our apprenticeships could take you. You re not making teas and twiddling your thumbs with an LBG apprenticeship. Colleagues aren t afraid to give you big projects! Jozie-Anne Smart Financial Analyst Apprentice
WHY WORK FOR LLOYDS BANKING GROUP? 30 million customers, 70,000 colleagues and one common goal: to become the bank of the future and we re looking for new talent to help us succeed. From our purpose to our people, here are a few things that make LBG a unique place to work. Scale We re the UK s largest digital bank, supporting 30 million customers and over one million businesses from new start-ups to multinational organisations. Innovation With over 13.8 million online and 9.8 million mobile users, we re the largest provider of digital financial products in the UK using emerging technologies like machine learning and chatbots to help our customers. Purpose Our purpose is to Help Britain Prosper, from customers to businesses and local communities. We offer regular volunteering initiatives and our apprentices play a key role in supporting local schools and ambassador networks. People Whatever your background, if you re ambitious and share our purpose, we ll help you succeed. We have a collaborative and open-minded culture that supports different skills, interests and ideas. Diversity We ve been named as one of The Times Top 50 Employers for Women for the sixth consecutive year, and were named the World s Best Bank for Diversity and Inclusion at the Euromoney Awards for Excellence 2017. Learning We ll help you study for a degree or an industry recognised qualification during work time, give you access to our Leadership Academy and provide you with a talent coach who will support you on your journey. lloydsbankinggrouptalent.com 1
WHY CHOOSE AN APPRENTICESHIP? Thinking of doing an apprenticeship, but want the full picture first? Let s break down why it s either a good alternative to university, a great way to continue education or a refreshing career change. Earn while you learn Salaries start from 15,000 for our intermediate and advanced apprenticeships, and from 18,000 for our higher and degree level apprenticeships. As your skills continue to develop, your earnings will increase too. Achieve sought-after qualifications We ll help you achieve respected qualifications including, in some cases, a university degree. Avoid student loans We ll cover the cost of your training and professional qualification. There aren t any additional fees to pay, and you ll start earning a salary straight away. No debt and no monthly repayments. 2
LET S TALK APPRENTICESHIPS Finding it hard to talk to your close ones about choosing an apprenticeship or university? Our apprentices know what you re going through. This is what they had to say about their experiences. Your background doesn t matter When I told my friends that I was choosing a banking apprenticeship over university, they were shocked. They didn t realise you don t need finance experience to join LBG. It s worked so well, and I didn t really know anything about it before I started! Ashleigh Hickman Data Analyst Apprentice Challenging tradition My parents said, You need to go to university; you need a degree!. I sat them down and told them I d be getting an education with an LBG apprenticeship and making a career for myself! Asim Hussain Software Engineer Apprentice lloydsbankinggrouptalent.com 3
REWARDS AND BENEFITS Join one of our apprenticeships and as well as rewarding work and an inclusive, sociable environment, you ll discover great rewards and benefits that can be tailored to suit you. Going anywhere nice? A good work-life balance is important for us and our colleagues, which is why our holiday allowance starts at 22 days plus bank holidays. Competitive where it matters Apprentice salaries start from 15,000 per year and vary depending on which apprenticeship you choose. What s ours is yours Benefit from the same products and services we offer our customers some at a discounted price. They include current accounts, mortgages, and home and car insurance. Funded learning We ll help you study for an industry recognised qualification or degree, and have a coach on hand to support you on your development journey. Wellbeing support We provide access to support and advice on wellbeing topics that impact on everyday life, including your body, mind, finances and work. Big money savings Colleague Offers is your one-stop shop for a wide range of exclusive offers and everyday savings from some of the leading high street brand names. You can also share this benefit with your friends and family. Buddy up First days can be daunting, which is why we assign you a buddy to help you settle in as soon as you start. 4
WHERE WILL YOU START YOUR JOURNEY? We have a wide range of apprenticeships, from level 2 to level 7, which are split up between three different categories. Take a look at them and see where you d like to start your journey with us. Are you......inquisitive, analytical and eager to challenge the norm? Do you enjoy developing ideas and collaborating with others? So choose... Professional Services You ll be a key part of our transformation, ultimately helping us solve a variety of problems big and small across our organisation. Are you......fascinated by the possibilities of technology? Are you resourceful, analytical and collaborative? So choose... Digital and Technology You ll be working directly with the latest technology, helping us experiment on a national scale and build the bank of the future. Are you......a people person? Do you enjoy building relationships with others and helping them achieve? So choose... Financial Services You ll help us to support our local communities and help to prepare the bank of the future for our customers. lloydsbankinggrouptalent.com 5
OUR JOB CATEGORIES: PROFESSIONAL SERVICES Our Professional Services teams are constantly looking for ways to make our organisation better, faster and stronger ultimately improving the experience for our customers and colleagues. Want to use data to change our organisation for the better? More interested in building products? Whatever you re into, we have an opportunity for you. Below are some of the roles we offer. Visit our website to find the wider selection. Project Manager Design new ideas and manage initiatives that will improve how we work day to day. Risk Manager Help us decide what risks we can take as a bank to protect ourselves and our customers against threats. A selection of our roles Financial Analyst Evaluate different sections of Lloyds Banking Group and make big decisions about how we can change for the better. Business Administrator Learn everything about our business and the wider industry, and then use those skills to help improve our organisation. 6
Afeefa Ali reflects on her apprenticeship with us. Inspiring the next generation Every year during National Apprenticeship Week, I speak to around 200 students, telling them about my journey and how an apprenticeship can help them. I want to change the perception that apprenticeships are old-fashioned, as not many people know how helpful they can be or how many life-changing opportunities they can give you. Everyone s talking about it I m managing one of the biggest credit card integration projects in Europe. LBG recently bought the MBNA credit card from Bank of America, and now we need to move all the data onto our systems. It s one of the most talked-about projects across the Group. A star in the making After delivering some huge projects during my apprenticeship, I won the Change Trainee of the Year Award for the whole of Lloyds Banking Group! Off the back of that, I got to present my achievements to the Group s executive committees. I won Change Trainee of the Year. Former sales assistant Project Manager Apprentice Diploma in Project Management lloydsbankinggrouptalent.com 7
OUR JOB CATEGORIES: DIGITAL AND TECHNOLOGY Our Digital and Technology teams use cutting-edge tech to make an impact on millions of our customers, helping us build the bank of the future. Want to tackle complex problems and find new ways of doing things? Interested in evaluating our internal processes? Whatever you re into, we have an opportunity for you. Below are some of the roles we offer. Visit our website to find the wider selection. Software Engineer Build new applications for millions of our customers from mobile apps to core banking systems. Cyber Security Risk Analyst Protect millions of people against the world s biggest online and offline threats. A selection of our roles Change Manager Learn to oversee and manage technology projects that are changing the way we work each day. Software Tester Help us create and upgrade internal operating systems and external services for millions across the UK. Data Analyst Gather information from across our organisation to improve the way we work throughout the UK. 8
Joshua Bray reflects on his apprenticeship with us so far. Career ready While studying for my A levels, I started an internship with the LBG Stockbroking Team through the Career Ready programme. I enjoyed it so much I applied for an LBG apprenticeship; when they offered me the position, I accepted it straight away! University has always been a backup idea; there s too much theory for me and I prefer being practical. Now I am working and studying for an IT degree at the same time, I get the best of both worlds. 3 A levels Software Engineer Apprentice lloydsbankinggrouptalent.com Bringing out the best in you Confidence is the biggest thing the LBG apprenticeship has helped me build. I ve led loads of presentations here, and you re given all the support you need. I recently spoke in front of around 200 students at a careers event in Manchester! From five days to two minutes Our mortgage teams deal with lots of paperwork before they can assess someone for a mortgage. My team and I coded a way for them to upload documents instead of going through them manually. We ve cut the response lead time from five days to two minutes! I ve helped code a new way to handle millions of mortgage applications. International Diploma in Business Analysis 9
OUR JOB CATEGORIES: FINANCIAL SERVICES Our Financial Services teams are at the heart of our organisation, making the big decisions that are helping us become the bank of the future. Want to lead a team? More interested in being on the front line of customer care? Whatever you re into, we have an opportunity for you. Below are some of the roles we offer. Visit our website to find the wider selection. Financial Services Customer Adviser Work closely with colleagues to proactively look after our customers in local branches and operational sites. Senior Financial Services Customer Adviser Help our customers make important choices about their finances in local branches and operational sites. A selection of our roles Operational Manager Develop the skills to manage projects and people in local branches, operational sites and beyond. Relationship Manager Help national and international organisations solve business problems. Team Leader Develop leadership skills and use them to inspire a team of your own in different local branches and operational sites. 10
Diana Prenclava reflects on her apprenticeship with us so far. Safe hands I m currently looking after one of our client s business portfolios. When they apply for lending, I have to assess whether or not there s a risk and if it s beneficial for the bank to lend the company funds. It s a huge responsibility. Hot off the press LBG gave me the chance to run my own publication with a colleague. Every month we d produce a team magazine all about our colleagues, what we were doing and how we were improving. It was very creative and LBG were really encouraging! Leading from the front My manager recently encouraged me to lead parts of a meeting with an international client. I talked to them about how they could trade internationally using a certain tool. They were amazed at how we could help, and thanks to my team and me, they want to use the tool for their business. I m helping businesses trade internationally. Political science degree Chartered banker qualification Relationship Manager Apprentice lloydsbankinggrouptalent.com 11
HOW TO KNOW WHICH APPRENTICESHIP IS FOR YOU The different levels of our apprenticeships can seem confusing, so let s break them down for you. Level 2 Intermediate Apprenticeship Equivalent to five A* C (or grade 4 9) GCSEs or five Scottish Standard Grades 1 3 (or National 5 A C). Get off to a solid start as a Customer Services Assistant or Customer Adviser in one of our branches or telephone banking centres. For example, you could do a Customer Adviser Apprenticeship. Level 3 Advanced Apprenticeship Equivalent to two A* C A-levels or two Advanced Highers in Scotland. Give your career a head start as a Fraud Investigator, Banking Consultant or Business Administrator, or in a similar specialist role like a Risk Manager. Levels 4, 5, 6, 7 Higher Apprenticeship Levels 6, 7 Degree Apprenticeship Equivalent to a foundation degree and above. Begin your career as a Financial Analyst or Software Engineer or in a similar specialist role like an Associate Project Manager. Equivalent to a bachelors or masters degree. Get on the path to management in any of our business areas and prepare to study for a degree that s paid for by us. For example, you could do an IT Degree Apprenticeship. 12
HOW TO APPLY Step 1 Application and online assessment The first step is an online application form. For level 2 apprenticeships or below, you ll move onto the next stage if you complete this. If you re applying for a level 4 apprenticeship or above, we may ask you to complete some additional strengths tests. Don t worry it s just to see how you solve certain problems. Step 2 Interview At this stage, there s a face-to-face, telephone or video interview. This is the final stage for level 2 apprenticeships, and if you re successful we ll make you an offer. For level 4 and above, we ll invite you to an assessment centre. Step 3 Assessment centre The assessment centre day is made up of a role-playing task, a further interview and possibly a virtual reality exercise. This is to give us more of an idea about how you handle things in person. If you re successful, we ll make you an offer to join the programme. Want to be the first to find out about our opportunities? Follow us on LinkedIn, Instagram and Facebook. lloyds-banking-group lbgtalent discoverwhatmatters
Discover apprenticeships with real impact lloydsbankinggrouptalent.com