Mental Health in the Workplace: The New MHCC Standard. Ed Mantler, Vice President, Programs and

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Mental Health in the Workplace: The New MHCC Standard Ed Mantler, Vice President, Programs and Priorities @edmantler_mhcc

Stigma

500,000 $51 Billion

The Cost of Doing Nothing Absenteeism Presenteeism Disability claims Injuries / illnesses Grievances /complaints Turnover Legal implications

National Standard for Psychological Health and Safety

Factors Impacting our Mental Health at Work Psychological Support Civility & Respect Recognition & Reward Balance Psychological Protection Organizational Culture Psychological Demands Involvement & Influence Supportive Physical Environment Clear Leadership & Expectations Growth & Development Workload Management Engagement

Case Study Research Project

Following more than 40 organizations Three year national study (Feb 2014 March 2017) Break down barriers to implementation and identify gaps and challenges Determine promising practices Build a strong business case for implementation Inform future revisions to the Standard Identify tools/resources to help with implementation Create a blueprint for future organizations that wish to implement the Standard

Participating Organizations

Nine Promising Practices Uncovered Define a business case Ensure commitment throughout the organization Communicate widely and effectively Build a psychological health and safety culture Ensure adequate resources for implementation Select the best actions for your organization Consider psychological health and safety in times of change Measure the impact of implementing the Standard Sustain implementation efforts

Three key lessons learned

Ensure commitment throughout the organization.

Commitment includes: Transformational leadership Employee engagement Clarity of implementation objectives

Communicate widely and effectively.

Effective communication includes: Ongoing dissemination of information about psychological health and safety initiatives Use of psychological health and safety language Assessment of employee awareness (and trust)

Select actions Ensure commitment that fit your throughout the organization organizational needs.

Successful and sustained implementation occurs when actions are: Based on commitment and planning Supported by evidence of effectiveness Customized to fit the organization Evaluated

Implementation Progress Adherence Scores in % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 68% 75% 60% 61% Commitment, leadership and participation Participating Organizations' Achievement Scores (aggregate) on the Implementation Phases of the Standard 71% 78% 74% 68% 66% 58% 59% 47% 48% 40% 42% Planning Implementation Evaluation and corrective action Elements of Implementation Baseline Interim Final Management review 55% 65% Overall 72%

Tools and Resources

Assembling the Pieces: A practical guide to help employers implement the Standard Over 8000 downloads to date!

Approach to Implementing the Standard: 1. Build you foundation 2. Identify Opportunities 3. Set Objectives 4. Implement the Plan

Access Videos 13 Workplace Factors Video Series: https://www.youtube.com/playlist?list=pl2nuapxp8ohzmovaecl6sriv9lq25xkid Facilitator s Guide: http://www.mentalhealthcommission.ca/sites/default/files/2017 02/Workplace%20Videos%20Facilitator%20Guide_ENG.pdf

Employee Orientation Tool

Online Employer Toolkit

Mental Health First Aid

The Working Mind: Workplace Mental Health & Wellness

Key Takeaways A structure exists to help guide your workplace mental health strategy Research shows it can be effectively implemented You have already started on your journey There are lots of existing tools and resources to help you move forward

Ed Mantler Vice President, Programs and Priorities Mental Health Commission of Canada Email: emantler@mentalhealthcommission.ca Twitter: @edmantler_mhcc Visit : www.mentalhealthcommission.ca Follow us: