Transportation Department Transportation OTHER FUNDS Percent Positions Change 2014-15 FY14 Budget FY15 Budget Transit $118,294,509 $132,077,120 $135,910,350 3% 1,001 1,045 Fleet Services $9,460,561 $10,628,680 $10,094,980 (5)% 41 41 Subtotal $127,755,070 $142,705,800 $146,005,330 2% 1,042 1,086 Grand Total $127,755,070 $142,705,800 $146,005,330 2% 1,042 1,086 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 1
Transit Division SECTION SUMMARY Administration $2,690,426 $13,279,420 $12,244,980 Compliance $1,919,655 $1,914,070 $2,216,560 Customer Relations and Communication $2,331,169 $2,404,040 $2,441,440 Grant Management $292,853 $402,630 $393,690 Maintenance $33,027,925 $33,478,640 $35,398,970 Paratransit Transportation $17,562,392 $20,046,560 $19,315,280 Service and Capital Planning $4,304,153 $4,349,880 $4,442,620 Transportation Operations $56,165,936 $56,201,880 $59,456,810 Total $118,294,509 $132,077,120 $135,910,350 REVENUES Charges For Services $33,346,112 $34,599,700 $34,908,880 Miscellaneous Revenue $940,339 $810,000 $833,330 State Grants $12,682,350 $13,007,640 $12,920,120 TF 0010 General Fund $18,903,370 $21,162,900 $24,335,130 TF 1040 CTTF Local Option Gas Tax $55,743,120 $54,001,100 $57,000,000 TF 1050 CTTF Transit Concurrency Fees $622,120 $622,120 $0 Less 5% $0 ($1,770,490) ($1,787,110) Fund Balance $16,635,000 $9,644,150 $7,700,000 Interest Earnings $25,357 $0 $0 Total $138,897,768 $132,077,120 $135,910,350 Personal Services $69,496,215 $69,605,060 $74,035,220 Operating Expenses $47,462,109 $54,659,810 $55,336,930 Capital Outlay $336,185 $0 $38,200 Reserves $0 $7,812,250 $6,500,000 Transfers $1,000,000 $0 $0 Total $118,294,509 $132,077,120 $135,910,350 Total Positions 974 1,001 1,045 12 2 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
BUDGET VARIANCES (668,450) Decrease in Paratransit contractual services based on historical experience. (54,480) Decrease in cost allocation charges based on the updated cost allocation plan. (1,312,250) Decrease in reserves primarily due to the spending down of fund balance. Transportation Transit 175,000 Increase in IT and telecommunications costs due to technological enhancements on Transit and Paratransit vehicles. 290,380 Increase in security services costs due to an increase in the number of park and ride lots. 130,000 Increase in printing, postage, and marketing costs due to a change in Paratransit providers and to market Transit service enhancements. 197,640 Increase in contracted route costs due to a new bid for contracted services. 2,224,450 Normal Increases/Decreases 2,284,810 Personal Services (60,360) Operating Expense BUDGET SUPPLEMENTS 82,320 Increase in personal services to add an Engineer position to oversee the design and operation of "The Wave" rail system. 121,750 Increase in personal services to add three part-time cashier positions, and upgrade two part-time cashiers to full-time positions to staff the two locations five days a week. 64,530 Increase in personal services to add a Grant Analyst position to enhance grant compliance and reporting. 65,850 Increase in personal services to add a Farebox Technician position to provide shift coverage currently covered by overtime. 72,590 Increase in personal services to add a Financial Analyst position to enhance financial reporting and analysis. 432,820 Increase in personal services ($245,250) and operating expenses ($187,573) to address overcrowding and improve on-time performance on Route 1 (US 1 South of Downtown), including one Mechanic position and four Bus Operator positions. 432,720 Increase in personal services ($313,950) and operating expenses ($118,770) to address overcrowding and improve on-time performance on Route 2 (University Drive), including seven Bus Operator positions. 414,060 Increase in personal services ($290,100) and operating expenses ($123,962) to address overcrowding and improve on-time performance on Route 10 (US 1 North of Downtown), including one Mechanic position and five Bus Operator positions. 567,810 Increase in personal services ($424,650) and operating expenses ($143,155) to address overcrowding and improve on-time performance on Route 34 (Sample Road), including one Mechanic position and eight Bus Operator positions. 596,490 Increase in personal services ($464,360) and operating expenses ($132,132) to address overcrowding and improve on-time performance on Route 36 (Sunrise Blvd.), including one Mechanic position, one Coach Service Attendant, and eight Bus Operator positions. 3,833,230 TOTAL INCREASE Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 3
Administration To provide administrative, financial, leadership, and support services to the Transportation Department so that its programs meet the transportation needs of Broward County. Percentage of packing slips, invoices, internal receivers (i.e., receiving documents) processed for payment within 5 working days of their receipt in the Payables 95 95 95 Number of internal receivers processed 10,653 6,000 7,000 The Administration of the Transit Division is responsible for planning, organizing, leading, supporting, and monitoring the activities, operational services, and staff resources of the sections within the Division. The activities of this section ensure that the Transit Division and County business plan goals are being accomplished. In addition, Administration coordinates and oversees all fiscal and budgetary matters (both operating and capital), as well as human resource functions, which include hiring and processing of payroll and personnel actions for over 1,000 employees, and acting as a liaison for five different labor agreements. Administration also coordinates State and Federal grants management and reporting. The Administrative section is also responsible for preparing and reviewing Commission Agenda items, responding to Commissioner requests and inquiries, and coordinating responses to internal and external audits specific to the Transit Division. HIGHLIGHTS: In FY15, an Engineer position is created to oversee the design and implementation of The Wave rail system. In FY15, three part-time Cashier positions are added, and two part time Cashiers are upgraded to full-time to better staff the two locations, five days a week. In FY15, a Financial Analyst position is created to enhance Transit s financial reporting and analysis. One position is transferred from Grants Management and one position is transferred to Transportation Operations. Total Dollars $2,690,426 $13,279,420 $12,244,980 Total Positions 23 29 34 12 4 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Compliance To ensure compliance with all Federal, State, and County guidelines, and to provide for a safe and secure environment for all transit passengers and employees. Number of FTA required random drug tests conducted 288 330 330 Number of FTA required random alcohol tests conducted 94 100 90 Cost per random alcohol or drug test (dollars) 163.62 160.00 160.00 Number of injuries per 100,000 trips 0.63 0.45 0.63 The Compliance provides leadership and support services to the Transit Division in the areas of federal, state, and county contract compliance and reporting, including the Federal Disadvantaged Business Enterprise (DBE) and the County's Business Enterprise (CBE) programs; Civil Rights, including Title VI, the Americans with Disabilities Act (ADA), Equal Employment Opportunity/Affirmative Action programs; random drug and alcohol testing for all safety-sensitive employees; bus operator occupational medical exam testing; safety and security issues, including emergency preparedness, response plans and procedures; vehicle and passenger accidents/incidents reporting, and workers' compensation notices and injuries; management of all contracted transit security services; archiving records; public records requests; and discovery proceedings. Total Dollars $1,919,655 $1,914,070 $2,216,560 Total Positions 10 10 10 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 5
Maintenance To provide efficient, effective maintenance of the bus fleet and facilities to ensure safe and reliable service for the riding public. The Maintenance provides the following programs for the day-to-day maintenance of the Transit Division bus fleet: major and minor mechanical repairs; preventative maintenance; storeroom operation; daily cleaning, fueling, and servicing of buses; accident repair, and reconditioning of damaged and older buses. Maintenance performs these functions with three daily work shifts, which operate seven days a week. In addition, Maintenance has an ongoing training program for new hires and mechanics. Four Mechanic positions are created in FY15 due to service enhancements on Routes 1, 2, 10, 34, and 36. One Farebox technician position is created in FY15 to provide weekend and on-call bus farebox repairs. Miles between road calls 13,316 14,000 13,000 Number of revenue service interruptions due to mechanical 1,238 1,300 1,290 failure Number of preventive maintenance inspections 2,604 2,700 2,800 Average cost per repair work order (dollars) 386.96 400.00 420.00 One Coach Service Attendant position is created in FY15 due to service enhancements on Routes 1, 2, 10, 34, and 36. One Maintenance Supervisor position is transferred to Paratransit. Total Dollars $33,027,925 $33,478,640 $35,398,970 Total Positions 183 187 192 12 6 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Customer Relations and Communication To effectively inform and educate the public on Broward County Transit services and programs; to increase ridership and promote the overall benefits of public transportation even to those who may not use the service. Total average website visits N/A N/A 3,600,000 Internal customer satisfaction survey rating N/A 4.50 4.50 Duration of customer service calls (in seconds) 95 100 100 Percentage of orders for bus passes filled within 2 business 88 95 95 days of confirmed request Number of telephone calls answered 662,996 1,000,000 1,000,000 Number of community outreach presentations 83 120 80 Number of bus passes sold 511,690 500,000 600,000 Average monthly website visits 356,580 200,000 300,000 The Customer Relations and Communications is responsible for informing and educating the public on the overall benefits of public transit and disseminating information to assist with the utilization of transit services with the goal of increasing ridership. More than five million printed public and internal marketing and informational materials are produced and disseminated, and numerous presentations/public speaking engagements are held to inform the public and receive critical feedback on programs and services. The section also maintains the Broward County Transit website and coordinates media relations, special events programming, and is the agency liaison for state/federal legislative/appropriation issues relevant to public transportation. Additional activities include working with other South Florida transit agencies to promote regional transportation and improve coordination for inter-county travel. Print and electronic advertising campaigns are created to target audiences based on market analyses and demographics. Outreach efforts include participation at community and business meetings, special events, and schools in an effort to enhance the public s awareness of agency services as well as the online bus purchase program to facilitate the sale of bus passes. The Customer Call Center is responsible for trip planning, lost and found, customer feedback, and Paratransit inquiries. Total Dollars $2,331,169 $2,404,040 $2,441,440 Total Positions 36 36 36 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 7
Service and Capital Planning To propose, develop, and implement modifications and improvements to the public transit system to expand access to, and usability of, public transit as a transportation choice for residents and visitors to Broward County by working with County, Municipal, State, and Federal agencies and representatives to improve integration of public transit services throughout the County. Ratio of peak service vehicles to off-peak vehicles 1.47 1.48 1.34 Subsidy per passenger ($) 1.71 1.60 1.78 Number of Community Bus passenger trips 2,751,961 2,901,289 2,804,164 Number of directly operated passenger trips (millions) 38.0 40.2 37.9 Passenger trips per community bus revenue hour 16.1 17.0 16.3 Percentage of farebox recovery to cost 34 35 35 Number of passengers per revenue hour 37.3 39.8 36.6 Number of bus stop upgrades 170 180 200 The Service and Capital Planning is responsible for planning, developing, and implementing all services provided by Broward County Transit. The section is also responsible for tracking all service data to produce reports for the Federal Transit Administration (FTA), the Metropolitan Planning Organization (MPO), and the Florida Department of Transportation (FDOT), to ensure eligibility for continued funding from these entities. Data collection and analysis is also performed to assist management with the development of service strategies, policies, procedures, and to develop long range system goals. The Scheduling group produces schedules that are as efficient as possible to meet the needs of as many individuals as possible within budgetary constraints. The Capital Planning (Infrastructure) group is primarily responsible for bringing the transit system s bus stop network, amenities, and connecting pedestrian pathways up to compliance with the Americans with Disabilities Act (ADA) standards. This group also coordinates with cities, other County agencies, and the Federal Department of Transportation (FDOT) to ensure that construction is performed to standards and schedule. In addition, the group is responsible for maintaining the accuracy of signage information and visibility for the 5,000 plus bus stops. Total Dollars $4,304,153 $4,349,880 $4,442,620 Total Positions 21 21 21 12 8 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Transportation Operations To provide effective and reliable transportation for the riding public to ensure mobility and access. Cost per passenger trip (dollars) 2.60 2.60 2.71 Number of driver at fault accidents per 100,000 miles 1.17 0.75 0.98 Number of operational complaints per 100,000 riders 19.28 11.00 12.50 Percentage of complainants re-contacted 91.3 95.0 96.5 Percent on-time performance 59.2 71.0 71.0 Percentage change in passenger trips 0.50 0.75-0.30 The Transportation Operations provides managerial, operational, and administrative support, which ensures that bus service is provided throughout the transit system. The Transit Operations trains and re-trains bus operators, and oversees the performance of bus operators providing service on 45 scheduled routes. The Transportation Operations also provides first level emergency support, including evacuation in the event of a natural disaster, such as a hurricane. HIGHLIGHTS: Thirty-two Bus Operator positions are created in FY15 due to service enhancements on Routes 1, 2, 10, 34 and 36. One position was transferred from the Administration. The cost to purchase bus passes is anticipated to increase in FY15, which partially offsets the impact of a decrease in ridership and the cost of service improvements. The efficiency of the transit system is projected to increase in FY15 due to additional staffing and buses allocated to enhance service on Routes 1, 2, 10, 34, and 36. Total Dollars $56,165,936 $56,201,880 $59,456,810 Total Positions 680 701 734 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 9
Paratransit Transportation To provide public transportation services to elderly, poor, and disabled individuals in accordance with the Americans with Disabilities Act (ADA) and Chapter 427, Florida Statutes. Number of validated customer service complaints received 555 464 466 Validated customer service complaints as a percentage of 0.060 0.150 0.070 passenger trips Program cost per trip (dollars) 26.40 27.40 28.57 Contract cost (blended) per trip (dollars) 23.05 23.72 23.72 Passenger trips per revenue mile 0.110 0.100 0.080 Total number of ADA and Transportation Disadvantaged 665,299 685,111 647,170 Paratransit passenger trips Accidents per 100,000 vehicle miles 1.10 1.40 1.40 Number of registered Paratransit passengers 12,115 11,664 10,916 Number of Paratransit riders trained to use fixed route 121 120 120 Portion (number) of Paratransit trips that are Transportation Disadvantaged Community Lifeline trips The Paratransit administers both the federally-mandated Americans with Disabilities Act (ADA) and state-mandated Transportation Disadvantaged paratransit transportation services for Broward County. The section is also charged with the responsibilities of purchasing service and coordinating all contracts providing specialized transportation in Broward County. Additionally, as the designated Community Transportation Coordinator for Broward County, the Paratransit provides immediate oversight, direction, and liaison with contracted and coordinated entities and consumers. This section manages the program eligibility functions in accordance with Federal and State laws, and monitors the contract for the provision of in-person ADA Paratransit eligibility assessments. HIGHLIGHTS: One Maintenance Supervisor was transferred from the Maintenance to the Paratransit. 178,500 171,278 84,132 Total Dollars $17,562,392 $20,046,560 $19,315,280 Total Positions 11 11 12 12 10 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Grant Management To coordinate the various grants administration support activities of the Transit Division, ensuring compliance with Federal, State, Municipal, and County goals and policies. Percentage of purchase requisitions and warehouse orders filled within 5 business days of their receipt in the Grant Management 82 95 80 Total number of purchase documents processed 4,059 3,000 3,500 Number of PO commodity lines processed 5,645 3,500 3,500 The Grant Management coordinates the various grants administration support activities of the Transit Division, ensuring compliance with Federal, State, Local, and County goals and policies. Grant management activities cover the full lifecycle of grant awards and includes the development and submission of grant applications; monitoring and reporting on grant financial status and milestone progress post-award; initiating and processing grant amendments and budget transfers; processing drawdown requests from Grantor agencies to ensure that the County is reimbursed for eligible capital and operating expenditures; and coordinating the grant closeout process. The Grant Management also performs procurement activities that include processing delegated agency purchase orders; the review and approval of requisitions, Request for Quote and bid documents; process monitoring of requisitions from initiation through award phase; coordinating the renewal and resolicitation activities related to master agreements; and the review and approval of procurement card expenditures. HIGHLIGHTS: In FY15, a Grant Analyst position is added to enhance grant compliance and reporting. One position is transferred to the Administration section. Total Dollars $292,853 $402,630 $393,690 Total Positions 10 6 6 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 11
Transportation Fleet Services Division Fleet Services SECTION SUMMARY Equipment Maintenance $4,314,211 $4,034,060 $3,816,970 Inventory Control $3,664,333 $3,998,600 $3,696,960 Vehicle Management $1,482,017 $2,596,020 $2,181,100 Vendor Leased Vehicle Pilot $0 $0 $399,950 Total $9,460,561 $10,628,680 $10,094,980 REVENUES Charges For Services $9,331,319 $9,269,310 $8,983,080 Miscellaneous Revenue $545,640 $391,730 $401,900 TF 0010 General Fund $0 $0 $60,000 Fund Balance $1,145,950 $967,640 $650,000 Interest Earnings $9,285 $0 $0 Total $11,032,194 $10,628,680 $10,094,980 Personal Services $2,791,668 $2,943,690 $2,993,180 Operating Expenses $6,500,340 $6,503,860 $6,358,690 Capital Outlay $168,553 $1,181,130 $743,110 Total $9,460,561 $10,628,680 $10,094,980 Total Positions 41 41 41 BUDGET VARIANCES (498,020) Decrease in capital outlay due to a decline in revenues and fund balance. (260,000) Decrease in operating expenses to reflect a decrease in parts costs due to replacement of older vehicles. 60,000 Increase in capital outlay to purchase two vans for the Office of Communications Technology Radio Shop. 164,320 Normal Increases 49,490 Personal Services 114,830 Operating Expense (533,700) TOTAL DECREASE 12 12 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Transportation Fleet Services Vehicle Management To manage the County equipment fleet, ensuring adequate fleet size, composition, and availability for the use of County agencies. Fleet size 2,268 2,258 2,265 Replacement vehicles purchased 1 80 50 Percent of time general fleet equipment is available 93 97 97 Average total cost per vehicle ($) 4,170 4,316 4,185 Miles driven on alternative fuel 487,714 460,000 460,000 Fuel displacement (gallons of gasoline/diesel not burned) 9,917 11,000 11,000 Internal customer satisfaction rating 4.21 4.00 4.00 Vehicle Management plans, directs, and controls all administrative work involving acquisition, assignment, utilization, replacement, and disposal of vehicles. In addition to administering the Fleet Management System, the section also manages the Financial System and is responsible for all financial activities of this internal service fund. The section promotes energy efficiency in the general vehicle fleet through the alternative fuel and advanced technology vehicle program, including the acquisition and assignment of vehicles, establishing/maintaining refueling/recharging infrastructure, tracking and reporting on performance, training for safe and efficient operations, and participating in outreach efforts to educate/introduce innovations to the community. HIGHLIGHTS: The number of general purpose vehicles in FY15 is 963, resulting in an overall fleet size of 2,265 including special purpose equipment. One position is transferred to the Vendor Leased Vehicle Pilot section to oversee the Vehicle Leasing Pilot Program. Total Dollars $1,482,017 $2,596,020 $2,181,100 Total Positions 8 9 8 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 13
Transportation Fleet Services Inventory Control To efficiently procure, stock, and issue the repair parts and fuel necessitated by fleet utilization, ensuring adequate and available inventory. Percent of inventory available 95 95 95 Percent of time parts procurement achieved a two-day turn 92 95 95 around time Gallons of fuel purchased 948,196 1,071,149 1,067,686 Number of purchase documents processed 5,280 7,000 7,000 Average inventory cost per numbered vehicle ($) 2,479 2,617 2,451 The Inventory Control will continue to develop, implement, and expand the capacity of the Fleet Management System, ensuring the efficiency and effectiveness of the overall inventory system. Total Dollars $3,664,333 $3,998,600 $3,696,960 Total Positions 3 3 3 12 14 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget
Transportation Fleet Services Equipment Maintenance To maintain the County equipment fleet for use by other County agencies at the lowest possible cost, ensuring fleet safety and reliability. Preventive maintenance (PM) service (number of vehicles) 1,735 1,932 1,932 Auto mechanic productivity (percentage of billable hours vs 88 90 90 available annually) Percentage of time general/special purpose fleet equipment is 95 96 96 available Percentage of equipment submitted for repair and repaired on a 35 50 50 scheduled basis Percent of time rental fleet equipment is available 74 80 80 Average maintenance cost per vehicle ($) 1,339 1,382 1,380 Maintain a preventive maintenance program so that scheduled repairs make up 50 percent of the work volume. Maintain tight controls on the top four cost categories: labor, fuel, tires, and batteries. Ensure that the scheduled preventative maintenance of in by 10 a.m., out by 5 p.m. is maintained, along with the unscheduled maintenance performed in less than thirty minutes. Total Dollars $4,314,211 $4,034,060 $3,816,970 Total Positions 30 29 29 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget 12 15
Transportation Fleet Services Vendor Leased Vehicle Pilot The Vendor Leased Vehicle Pilot oversees and evaluates the Leased Vehicle Pilot program to determine the program s ability to enhance the efficiency and reliability of the County s vehicle fleet. HIGHLIGHTS: The Vendor Leased Vehicle Pilot is created to oversee and evaluate the effectiveness of the Vendor Leased Vehicle Pilot program. One position is transferred from the Vehicle Management section to oversee the Vehicle Leasing Pilot Program. The Vendor Leased Vehicle Pilot program is a three to five year pilot program designed to reduce vehicle capital and maintenance expenditures through the leasing of new vehicles, while increasing reliability and fleet availability. This program will evaluate the costs, reliability, and convenience of leasing vehicles with current vehicle maintenance costs and reliability, as routine maintenance is included in the leasing costs. Total Dollars $0 $0 $399,950 Total Positions 1 12 16 Broward County, Florida - Fiscal Year 2015 Adopted Operating Budget