How to Manage Your Boss November 2015
Session Objectives Improve your ability to gain trust and confidence from your boss Increase awareness of behaviors and moral principles that are effective in managing your boss Learn how to lead your boss to more effectively by improving your ability to establish boundaries, manage expectations and communicate results
Signs You Might Be Having Difficulties
Signs You Have a Bad Boss
Lack of Training Promoted for Technical Skills Spread Too Thin Incompetence Personal Problems Lack of Resources Past Experiences Poor Communication Skills Poor Social Skills Too Much or Too Little Confidence Senior Managements Expectations Outdated Skills Lack of Role Models Problem Performers Unwillingness to Listen and Learn
Key Influences Veterans Boomers Gen X Millennials Before 1946 1946-1964 1965-1980 After 1980
Work Ethic Veterans Boomers Gen X Millenials Before 1946 1946-1964 1965-1980 After 1980 Dedicated Driven Balance What s Next? Pay your Dues Punch the Clock Hierarchical Company 1 st Workaholics Work ethic = Worth Lives to Work Loves meetings Self- reliant Task- oriented Works to Live Work Smarter Not Longer Multi- tasking Collaborative Loyal to peers Innovative
Myers Briggs Personality Types Introvert Intuitive Thinking Judging Extrovert Sensor Feeling Perceiving
Understanding Styles Less More Driver Assertiveness Expressive R e s p o n s i v e n e Analytical Amiable Less s s More
Style Characteristics Things to Consider Driver Type A Needs to feel in charge Direct, very focused May micromanage Work comes first, get to the point quickly Analytical Need lots of info & time Have lots of questions Organized & systematic in their approach Expressive Cheerleader Outgoing Assertive Crave data Need to weigh facts & options Slow to decide Very assertive Energetic Can be impulsive Amiable Avoids conflict Wants to be liked Very empathetic Very supportive Team player Generous with their time Diligent to complete assignments on time as promised
Driver Analytical Driver Analytical Expressive Amiable Get to the point quickly Have options Recommend solutions based on assumptions Give time & data, space Ask what they need to decide Pay attention to details Give them attention Focus on big picture Confirm agreements Confirm agreements Show more energy Provide summaries Get to know them Eye contact Listen Minimize arguments Leverage them for support Include them Go to lunch or coffee Expressive Schedule time Keep them Informed Be clear, specific Results focus Be logical & well- organized Ask about details & assumptions Be more formal Avoid confronting Be their champion Ask for ideas Thank them Amiable Be brief Tell them what you need Avoid small talk Provide data Ask questions Be on time Be more formal Express opinions Make eye contact Ensure closure
Brain Research
David Rock
What are Bosses Looking For?
Expectations Disappointment = Reality
Ten Tips for Managing Your Boss - 1
Ten Tips for Managing Your Boss - 3
Ten Tips for Managing Your Boss - 3 AND THEN SOME
Ten Tips for Managing Your Boss - 4
Ten Tips for Managing Your Boss - 5
Ten Tips for Managing Your Boss - 6
Ten Tips for Managing Your Boss - 6 B+
Ten Tips for Managing Your Boss - 8
Ten Tips for Managing Your Boss - 8
Ten Tips for Managing Your Boss - 9
Ten Tips for Managing Your Boss - 10
How to Lead Your Boss Know the business & the industry Understand the competitive landscape Understand the goals Understand pain points Understand profit drivers
How To Deal with Different Management Styles Think about their Behavioral Styles and the way they like to receive information Think about their priorities and what they have on their plates Anticipate what they need next Prepare according to their styles and priorities
How to Set Boundaries with Your Boss
How to Manage Changing Expectations
How to Manage Changing Expectations 1.Understand the need 2.Discuss the issues 3.Agree on Priorities 4.Negotiate / Compromise 5.Agree & deliver results
How to Communicate Results
Questions????? Cathy Ellwood Ellwood Enterprises P.O. Box 305 New Albany, OH 43054 614 404 3689 (cell) 614 855 3667 (office) Cathy.Ellwood@EllwoodEnterprises.com
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