Operational Asset Management October 11, 2017
Role of the Asset Manager The role of the Asset Manager bridges traditional boundaries. There is a continued need for the specialists without them the business would not function, but the context is different. Implies a different and wider ranging set of competencies. Role of the Asset Manager Business Managers Why Strategic 2 to 10 Years Engineering & Technical Specialists What & When Tactical 1 Month to 3 Years Operators & Maintainers How Operational To 3 Months
About Aqua America
Aqua by the Numbers 8 States 2nd Largest Publicly Traded Water Utility Water & Wastewater Experience Water Treatment & Distribution: 1,500 Systems Wastewater Collection & Treatment: 170 Systems 12,000 Miles of Water Main 4
Asset Management Program: The right work, the right investment, at the right time, for the right reasons.
Asset Management Program GIS Initiation Deployed tablets for service order completion with a mobile workforce Hired asset management director First well AM plan drafted 2006 2009-2010 2013 2016 2017 Implemented work order management system at plants Began formal companywide program 6
EPA WERF Framework 1. What is the current state of my assets? 2. What is the required LoS? System layout Data hierarchy Standards inventory Condition assessment Protocol Rating methodologies Expected life tables, decay curves Valuation, life cycle costing Demand analysis Balanced scorecard Performance metrics Develop asset registry Assess conditions failure modes Determine residual life Determine life cycle and replacement costs Set target Levels of Service (LoS) Determine Business Risk ( Criticality ) Optimize O&M Investment Optimize Capital Investment Determine Funding Strategy Build AM Plan Failure mode and effects analysis Business risk Exposure Delphi technique Root cause analysis Reliability centered and Predictive maintenance Optimized decision-making Confidence level rating Strategic validation Optimized decision making Renewal annuity Asset management plan Policies and strategies Annual budget 3. Which assets are critical? 4. Best O&M and CIP strategy 5. Best funding strategy
8 Asset Management Approach Business Drivers Customer Expectations Regulatory Requirements Corp Strategic Planning Performance Management Performance Assessment & Continuous Improvement Performance Monitoring & Reporting Support Services IS & Data Mgt Delivery Human Resources Mgt Financial & Administration Planning Strategic Planning Tactical Planning Operational Planning Master Planning Performance (LOP/LOS) Planning Failure Modes & Risk Assessment Renewal Planning Asset Management Plans Maintenance Planning Operations & Programs Asset Lifecycle Management Ops Stds & Specs Dev t 10-Yr Capital Programming Operating Planning Acquire Maintain Dispose Rehab Services Delivered Water Storage, Treatment and Distribution WW Collection, Treatment and Disposal
AMP LEADERSHIP FIELD DATA
How are we shifting? (Do we really need an AMP?) 400 pages!! Actionable data 10-15 pages
How? Linking our GIS and CMMS Using out of the box solutions that we already have (piloting one new one) Not trying to get it perfect, but useful Not building a fancy dashboard 13
Live & Actionable AM Data
Leadership - Consultant to In-house External Resources Lead Aqua Staff Leads 100% Involvement Knowledge Transfer AM success depends on making this how we do business 0% Phase 1 Phase 2 Phase 3 Time
Operational Asset Management October 11, 2017
Data When I capture information on the front How line does it helps this help the me? organization make better decisions. How much data do we collect today? How much do we actually use? Do field staff see the benefit or use it to make decisions? This is what keeps me up at night
Divisional Structure X X X X CMMS These all need to talk to one another. And they need to support data tracking and use from the field.
Data Action Plan Looking at what we capture now Can we use it? Can we verify it? What are the gaps? What data do we want? What are we going to do with it? Do we have the right tools? Are we using our CMMS to its fullest extent? 19
Operational Asset Management FIELD AMP RESULTS DATA
Some thoughts to end on Is your asset management program field focused? How much data are you capturing today and how much are you using? How are you making your asset management program operational, actionable, and keeping it current? 21
Questions? Justin Kauffman jkauffman@aquaamerica.com 22