Cloud Computing & On Demand Services

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<Insert Picture Here> Cloud Computing & On Demand Services Christian Muschter

Oracle On Demand Fast Facts Lower Risk. Faster Value. Predictable Costs. Scalable. In On Demand business since 1999 Over 5.5 million users World s largest Oracle Cloud (over 250,000 CPU s) Enterprise-grade performance and security Enterprise-grade availability, performance and security 20,000+ Oracle experts around the world ~90% of customers on current releases Sustained investment in Applications Outsourcing and Cloud infrastructure Global scale in managing Oracle applications Unparalleled Oracle product and software management expertise

Agenda Cloud Definition The Difference Our Cloud Offering Reference Cases

CIO Technology Agenda Cloud Computing and Virtualization are Top Priorities Source: Gartner Gartner Executive Program January 2010

What is Cloud Computing? National Institute of Standards and Technology definition: Cloud computing is a model for enabling convenient, ondemand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. Key Characteristics Cloud Layers Deployment Models Rapid provisioning High elasticity Access anywhere, any time Resource pooling Pay as you go Applications Platform Infrastructure Private Cloud Public Cloud Hybrid Cloud

IT Evolution Cloud computing is next step Silo Grid Cloud Physical Dedicated Static Heterogeneous Virtual Shared Services Dynamic Standardized Configurations Rapid Provisioning Elastic Capacity Broadband Access Resource Pooling Pay As You Go

Cloud Layers Applications Applications delivered as a service to end-users over the Internet Platform App development & deployment platform delivered as a service over the Internet Infrastructure Server, storage and network hardware and associated software delivered as a service over the Internet

Deployment Models Private, Public, Hybrid Private Customer A Intranet Hybrid Public Customer A Customer B Intranet Customer C Intranet Customer B Internet Customer C Access restricted to single enterprise Greater Control More Secure Easier to Integrate, Less Latency Access open to many enterprises Larger Economies of Scale Faster & Cheaper to Get Started OpEx Only CapEx and OpEx Company-specific Processes Common, Generic Processes 8

Agenda Cloud Definition The Difference Our Cloud Offering Reference Cases

Oracle Cloud Unparalleled Depth & Breadth Complete and Expandable Oracle Applications Other Providers Applications CRM Collab HR Procure Finance Clinical Trials Insurance Hub CRM Collab HR Procure Finance Clinical Trials Insurance Hub Platform Platform Infrastructure Infrastructure Comprehensive and integrated set of functional apps supported Optimized solutions across the entire IT stack SaaS Players: Island solutions with limited ability to support functional expansion (SaaS) IaaS/PaaS: Layer solutions without end-to-end optimization

Complete End-to-End Services Run and Maintain. Hardware and Software. Cloud. On Demand Services Assessment services Pre-production services Software Platform Infrastructure Migration services Upgrade services Infrastructure services Application admin services Help desk services CEMLI services Integration services Security services Governance services

Not All Clouds Are Created Equal Oracle s disciplined cloud management Change Availability Problem Proactive patching and self-service change requests Extensive system monitoring and command center Infrastructure Root Cause Analysis Find Once / Fix Many Incident World s largest Oracle cloud Configuration Automated detection and repair Release Performance Certified configurations, integrated, tested, controlled Incremental software currency model Seamless access to Oracle engineers

Agenda Cloud Definition The Difference Our Cloud Offering Reference Cases

Oracle Cloud Platform World Class Technology. Managed by On Demand. Application As a Service Cloud Horizontal Apps (EBS, PSFT, SBEL) Vertical Apps (Financial, COMM, Health Science) Third Party and Legacy Apps Configuration Integration: SOA Suite Platform As a Service Process BPM Suite Security: Identity User Interaction: WebCenter Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit Database Grid: Oracle Database, RAC, ASM, Partitioning, IMDB Cache, Active Data Guard, Database Security Infrastructure As a Service Operating Systems: Oracle Enterprise Linux Virtualization: Oracle VM Servers Storage Lifecycle Application Performance Application Quality Self-Service Assembly Builder Chargeback Policy-Based Resource Scheduling Capacity Planning

Enterprise-Grade Cloud Powered by World-Class Oracle Products Fusion Middleware Connects Oracle products seamlessly through open interfaces and pre-built integration (e.g., PIP, AIA, SOA) Identity Mgmt Protects against unauthorized access with authentication, singlesign-on, role mgmt and entitlement mgmt Oracle Grid Enables pooled capacity and dynamic capacity with Real Application Clusters (RAC) Horizontal Apps Security Applications Vertical Apps Process Mgmt: Platform Apps Grid Database Virtualization Servers Storage Integration Infrastructure Operating System Third Party and Legacy Apps User Interaction Database Security Secures customer data with encryption and masking, access control, and audit vault mgmt Cloud Configuration Mgmt Lifecycle Application Performance Application Quality Self-ServiceService Assembly Builder Chargeback Policy-based Resource Scheduling Capacity Planning Oracle Virtual Machine Speeds application deployments and maximizes server utilization Enterprise Manager Proactively monitors and manages the cloud s software and infrastructure including selfservice

On Demand s Flexible Deployment Options On Premise @Customer @Oracle SaaS Software License Customer Customer Customer Oracle Software Mgmt Customer Oracle Oracle Oracle Infrastructure Mgmt Customer Customer Oracle Oracle Oracle Data Center Customer Customer Oracle Oracle Flexibly move and integrate between different models without changing a single line of code

Exadata On Demand The Power of Cloud Comprehensive and Holistic Approach Infrastructure through applications Combine Exadata X2 with other On Demand solutions (OBIEE+, E- Business Suite, etc.) Custom & Third Party (managed by Customer) Structured and Flexible Deploy in Oracle, Customer, or Partner data center Scale as needed Key Benefits Faster time to value Lower risk Maximum ROI Single-vendor accountability Private Clo oud Exadata DB Machine ENTERPRISE MAN NAGER

Oracle Cloud Built for Enterprise Requirements Secure, Reliable, Integrated Embassy-grade Security Virtual Private Clouds with guaranteed data segregation Customizable security, including full data encryption and data masking Providing DoD and NIST compliant service levels in Secure Zone Complete auditability of system access and system changes (SAS70 and ISO certified) Performance & Availability >99.9% uptime Complete redundancy Multi-tier architecture Sub-millisecond access time Industry-leading IT mgmt tools, including Oracle virtual machines 24x7 multi-language support Integration/Customization Linux-based open standard platform Pre-defined integrations leveraging Oracle Middleware Customizations fully supported via proprietary customization assessment and remediation framework

Agenda Cloud Definition The Difference Our Cloud Offering Reference Cases

On Demand References - EMEA

API Group Plc Customer Success Profile COMPANY OVERVIEW API is an international holding company with businesses in the UK, Continental Europe, the US, and Asia Pacific API manufactures specialized packing and security products that are used throughout the tobacco, beverage, food, luxury, and consumer goods sectors $305.2 million annual revenue 1,421 employees CHALLENGES/OPPORTUNITIES Cut IT operating costs and reduce IT support headcount Enjoy 24/7 system support and access to technical expertise with close to 100% uptime and guaranteed service level agreements Improve quality of support to internal IT users Focus resources on core manufacturing business instead of IT support SOLUTION Oracle E-Business Suite On Demand RESULTS Improved application performance through expert system management Ensured fixed IT management and support costs, removing risk and unpredictability Improved system reliability and eliminated risk of downtime by outsourcing system management to Oracle s experts Improved business agility Improved application performance through expert system management Cut cost of hiring and training IT support teams Reduced IT operating costs by 40% with Oracle On Demand

Lower Cost and Improved ROI How API Benefits From On Demand Ensured fixed IT management and support costs, removing risk and unpredictability Cut cost of hiring and training IT support teams Reduced IT operating costs by 40% with Oracle On Demand

Production Services Network Rolls Out Enterprise Resource Planning System COMPANY OVERVIEW A major service contractor to oil and gas exploration and production companies Industry: Oil & Gas Employees: 8,500 Revenue: US$1 billion CHALLENGES/OPPORTUNITIES Implement, deploy, and roll out financial, purchasing, projects, and human resources applications within six months to comply with legal obligations following a management buy-out by U.S.- based oilfield services corporation Halliburton Build a scalable, robust platform and best-practice, industrystandard processes that the company can utilize across business groups Ensure near 100% uptime for business-critical applications with maximum security and performance at a predictable cost Eliminate the need for a large, up-front technology investment Enjoy quality, consistent technical support and regular system upgrades, refreshes, and patch downloads without incurring the cost of retaining in-house support and development teams SOLUTIONS Oracle E-Business Suite On Demand CUSTOMER PERSPECTIVE Oracle On Demand enables us to keep pace with the speed of our business, while benefiting from unrivalled expertise and system support. Carol Meldrum, Business Systems Support Team RESULTS Gained a stable, robust platform with 99.95% system availability in 2008 Rolled out the system to staff in all 20 countries Gained timely notification of new performance-boosting features and functionality Provided high availability, scalability, predictable cost, expert support, and energy efficiency

Improved Flexibility and Agility What Production Services Network Is Saying Oracle On Demand enables us to keep pace with the speed of our business, while benefiting from unrivalled expertise and system support. Carol Meldrum, Business Systems Support Team