Tour Operator Margin Scheme

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1 Tour Operator Margin Scheme Copyright 2016 Dolphin Dynamics Ltd. The information contained herein is the property of Dolphin Dynamics Ltd. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording fo of Dolphin Dynamics Ltd. Dolphin Dynamics Ltd Upper Richmond Road London, SW15 2SL

2 Document Amendment History Date Issue number and reason Author 29/11/2013 Update to current template Tatsiana Piletskaya 28/12/2016 Update to current template and addition of glossary Sarah Grocott Dolphin Dynamics Ltd Confidential 2

3 Table of Contents Glossary of Abbreviations...4 Glossary of New Names...4 Introduction...6 Configuration...6 Travel Folder...6 Reporting...8 Dolphin Dynamics Ltd Confidential 3

4 Glossary of Abbreviations Term / Abbreviation Definition BMM LCC RM booking management module low cost carrier reservation module Glossary of New Names Version 16.5 and After Version 16.3 and Before BOOKING CREATION Res Window Booking Engine Dynamic Packaging Predefined Packaging Opening the Reservation Module (RM) in a new window within the Booking Management Module (BMM) Consumer Booking Engine (CBE) Reseller Booking Engine Anchored Packaging (PDP) BOOKING MANAGEMENT Res View Reservation View - Opening the RM within a tab of the travel folder dialog Manage View Management View Viewing the BMM travel folder in its default view Booking Import Interfacing Creating/Updating folders via files from the Booking Import Queue Booking Import Queue Vendor Booking Update Page My Account Task List Task List Profile Workflow Query Template Data Capture Interface Box Mini Extranet Manage My Booking (MMB) Web Customer Service (WCS) Inbox - the window that lists a user's tasks Inbox Profile - the profile where the workflow query templates to apply and columns to display are configured Inbox Query Template - the query templates to build rules for auto populating the Task List COMMUNICATION Dolphin Dynamics Ltd Confidential 4

5 Marketing Campaigns Vendor Comms Marketing Campaign Module Vendor Communications PRICING Multicurrency Sales Pricing Engine Foreign currency Sales Dolphin Pricing Engine (DPE) Dolphin Pricing & Preferencing Engine (DPPE) PAYMENT Corporate Cards Corporate Card Export Payment Gateway Lodge cards Lodge Card Export Credit Card Export Payment Service Provider (PSP) AUTOMATION Bulk Customer Docs Auto Booking Import Linked Remarks Windows Service Scheduled Tasks Bulk Printing Auto PNR Auto Interfacing Auto remarks Dolphin Windows Service Robotic Tasks CONNECTIONS Product DB Product Connector Res API Admin API Product Database (PDB, DPD) Data Source Supplier Connection - the w name of the connector (example XML Booking Engine Web Services XML web services Expedia Connector) Booking Management Module (BMM) 2 Way API Web Services 2 Way API OTHER Content Sync Web Publishing Hotel Vendor Sync (HVS) Web Publishing Module (WPM) Dolphin Dynamics Ltd Confidential 5

Introduction If you want to apply TAMS / TOMS to bookings within Dolphin, you have 2

so that you can just run the accounting report for that branch to determine your margin

Alternatively you can activate the TOMS functionality and flag folders at the time of

This will allow the booking management module to track bookings that need to be

Configuration In order to activate the TAMS/TOMS functionality in Dolphin, select the

6 Introduction If you want to apply TAMS / TOMS to bookings within Dolphin, you have 2 options: Create all TAMS / TOMS bookings in a separate branch where VAT is turned off so that you can just run the accounting report for that branch to determine your margin which will then be used to calculate your TAMS liability outside of Dolphin. Alternatively you can activate the TOMS functionality and flag folders at the time of their creation and run reports to track them down. This will allow the booking management module to track bookings that need to be included in this scheme. Configuration In order to activate the TAMS/TOMS functionality in Dolphin, select the Use TOMS checkbox within Branch Details -> General 4 tab: Travel Folder Once the functionality is activated, the TOMS checkbox will be present on the Create New Folder window. Dolphin Dynamics Ltd Confidential 6

When creating new travel folders, you should select the TOMS check box and select a country from the drop-down menu. Once selected you can always see the flag at the top of the folder window.

7 When creating new travel folders, you should select the TOMS check box and select a country from the drop-down menu. Once selected you can always see the flag at the top of the folder window. In Order to configure the list of countries that appear under TOMS search, click on the Search option in the main menu -> Location Reference Data -> Countries Search for a country you want to set up as TOMS. Enter the country code under the EC Code and click on OK: Dolphin Dynamics Ltd Confidential 7

8 Reporting When using TOMS functionality you are then able to run Statistics and Accounting reports using the Folder is TOMS booking condition as filtering by TOMS countries. Dolphin Dynamics Ltd Confidential 8