We believe that the client must use all information made available to them in order to arrive at the best decision.

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2 ABOUT US Groupe TRAK specializes in the fields of pre employment screening, investigation, counselling and protection, and in the area of the strategic intelligence. We serve a clientele composed primarily of private firms, government agencies, professionals offices, professional orders, and municipalities. Every year, we perform several hundred mandates for our clients at the provincial, national and international levels. Our domestic and international partnerships allow us to spread out our services in most countries of the world. THE TRAK DISTINCTION Our approach and our up to date vision of the private security sector set us apart from the competition. For TRAK, the client is the focal point. We build a relationship of trust with them, based upon customized service, utmost confidentiality, speed of execution, and respect. Today s investigation methods and technological means enable us to offer our clients an overall view of a problematic situation combining information, intelligence and the necessary evidence to make the best decisions. We believe that the client must use all information made available to them in order to arrive at the best decision. Our investigators respect all the rights to privacy and they have all the necessary licences issued by the Bureau de la sécurité privée of Québec. They are also empowered to testify at hearings if necessary.

3 INVESTIGATION SERVICE PROGRAM SUMMARY OF THE MAIN INVESTIGATION SERVICES Surveillance and monitoring Investigation Fraudulent absenteeism (CNESST, disability) Undercover (in the workplace) Investigation Insurance Investigation Governmental agency Investigation Corporation Investigation Professional order Investigation Harassment Investigation Compliance Investigation Collusion (in house, supplier) Investigation of a criminal nature Computer forensics Theft (assets, money or information) Drug dealing and use (workplace) Trademark Non competition & non solicitation

4 OUR INVESTIGATION SERVICES SURVEILLANCE AND MONITORING Our surveillance and monitoring services are investigation tools made available to companies in order to verify, if in doubt or where there is reasonable cause, the integrity of their employees, suppliers, insured parties and others. This service has proven to be an excellent way to check on the integrity of the individuals concerned and to gather information about their daily activities. Our investigators are highly specialized and trained to perform surveillance and monitoring investigations, lawfully. The TRAK distinction stems from the fact that we want to do something more, being proactive to collect videotaped evidence and information, deploying functional strategies, and advising our client about the situation. Most of our teams are now equipped with High Definition cameras and sophisticated hidden cameras that allow to take very high quality videotaped evidence. Now we deliver our written reports and our videotaped evidence in electronic and digital formats, a quick and efficient paper free means. This service is often used under the following circumstances: Case of excessive or fraudulent absenteeism (CNESST, disability, beneficiary) Fraudulent statement Validation of work activities Theft and fraud (materials, time, resources) Drug use and sale Illegal activities Non competition and non solicitation clause

5 INVESTIGATION Our investigation services help shed light on situations and provide answers to questions in order to clarify litigious situations. Our investigation methods allow corroborating actions, obtaining oral, written or recorded statements, and validating the information received. Our approach to investigation begins with comprehensive information gathered from our client, implementation of a customized investigation strategy, deployment of the required resources, and delivery of evidence, reports and documents with the utmost professionalism on the market. Our investigators primarily come from police, governmental and corporate environments. We mobilize the best teams depending on the field of specialty required for every mandate. We believe there is only one recipe to each situation and that each of our mandates calls for a customized approach. This service is often used under the following circumstances: Investigation Fraud Investigation Fraudulent absenteeism Investigation Governmental agency Investigation Corporation Investigation Theft (assets, money or information) Drug dealing and use (workplace) Investigation Mystery shopper (mystery shopping) Retail Investigation Professional order Investigation Harassment Investigation Compliance Investigation Collusion (in house, supplier) Investigation of a criminal nature Computer forensics Trademark Non competition Non solicitation Investigation Defamation

6 COMPUTER FORENSICS AND E DISCOVERY Our computer forensics services are designed to assist companies and organizations in investigations involving data, computers, mobile devices or networks. Managers, companies or organizations are forced to manage emerging IT related threats and issues. Among these entities, some lack resources in this new and little known reality. In order to assist their clientele in this area, our investigators specialized in computer forensics are trained to be able to collect and analyze computer related evidence, in compliance with different legislation. They have the necessary knowledge to be able to collect information, data or metadata from a variety of sources: photos or videos, e mails, websites, log files, etc. These investigators, who have extraordinary research skills, can access specialized databases. In addition to those services, they are able to copy, extract or restore data stored on computer systems (computers, disks, peripheral equipment, cell phones, etc.). This service is often used under the following circumstances: Receipt of e mails (fraudulent, threatening, etc.) Data modification or theft Computer fraud Computer intrusion Fraudulent website Data loss requiring data recovery

7 UNDERCOVER OR MANAGEMENT ANALYSIS The undercover service, or Management analysis in the workplace as we like to call it, helps to obtain relevant information that guides managers to make strategic decisions. Services provided by a double agent allow to promptly react to a problematic situation or an issue that jeopardizes the continuity and the sound operation of the company, and to prevent unwanted situations. The management analysis is also one of the best investigation methods regarding the quality of the information gathered and the identification of measures to implement further to investigation to prevent litigious situations in the future. Throughout the process, confidentiality is ensured by a tested and proven methodology established between the manager of Groupe TRAK and the client. From start to finish, the uncover mandate is kept secret and confidential. Our double agents are selected and recruited according to the client s criteria and the environment in which the client operates. In the agent hiring process, it is essential to find someone who fits in well with the work environment and the individuals working in it. This service is often used under the following circumstances: Theft and fraud Drug dealing and use in the workplace Harassment Sabotage Contingency

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