2017 Global Law Enforcement Video Forensics Technology Innovation Award

Transcription

1 2017 Global Law Enforcement Video Forensics Technology Innovation Award

2 Contents Background and Company Performance... 2 Industry Challenges... 3 Technology Attributes and Future Business Value... 3 Conclusion... 6 Significance of Technology Innovation... 7 Understanding Technology Innovation... 7 Key Benchmarking Criteria... 8 Best Practices Award Analysis for SeeQuestor... 8 Decision Support Scorecard... 8 Technology Attributes... 9 Future Business Value... 9 Decision Support Matrix Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices The Intersection between 360-Degree Research and Best Practices Awards Research Methodology About Frost & Sullivan Background and Company Performance Frost & Sullivan We Accelerate Growth

3 Industry Challenges With law enforcement organisations looking to maximise their impact, expand their capabilities, and manage costs, technology is now, more than ever, being relied upon to drive officer efficiency. One of the drivers to this evolution in law enforcement has been the long-standing use of video surveillance technology to help police identify and track potential crimes, along with delivering key evidence used for investigative purposes. However, with the increasing number of cameras being deployed by policing organisations and the growing amount of recorded footage, officers are finding it difficult to manage and utilise this information. With in-vehicle and body-worn systems supplementing static law enforcement cameras more regularly, organisations need to streamline the process of gathering and identifying key video evidence. Research carried out by the US think tank Center for Digital Government indicates that the deployment of 600 body cameras by the Oakland Police Department generated 7 terabytes (TB) of information and between 8,000 and 10,000 videos per month. Additionally, high-profile law enforcement events have proved the need for more effective forensic analysis of video evidence, with investigations of the 2011 London riots involving more than 5 months of police looking through 200,000 hours of camera footage to identify an estimated 5,000 offenders. While video is undoubtedly important in modern law enforcement, the challenge for organisations is how to help investigators effectively engage with this data. In addition to concerns relating to the sheer amount of information available to officers, surveillance systems are yet to be standardised fully in many locations. The age, quality, brand, specification, and compatibility of video surveillance cameras and video files can differ greatly within a given area, creating barriers for investigators. This issue is in addition to the high number of staff hours required to understand and bring together this disparate information to form a cohesive view of a given event or suspects. SeeQuestor s post-event analysis platform for law enforcement delivers to customers a powerful suite of video surveillance analytics and investigative tools to manage video data and provide fast, meaningful insights. The platform focusses on uniform accessibility by allowing it to take in video evidence from a range of digital, physical, and legacy systems, along with its range of deployment options and unique analytics capabilities, greatly enhancing customers ability to work more efficiently. Technology Attributes and Future Business Value Industry Impact While the security market has continued to develop an increasingly complex and varied range of video analytics systems for law enforcement customers, concerns over the effectiveness of these solutions remain high. Many high-profile solutions available in the market focus on delivering analytics to the broadest range of customers possible and not Frost & Sullivan We Accelerate Growth

4 specifically on the law enforcement market or post-event forensic analysis. In addition, systems fail to be completely inclusive of all video footage media formats and systems, regardless of technology supplier, creating barriers to speedy and effective footage analysis. In contrast, SeeQuestor s solution focusses on delivering results specifically to law enforcement customers in live and time-specific investigations. In addition, the solution can ingest and standardise video footage from a range of sources, including digital formats, such as hard drives and streamed footage, and legacy formats, such as tapes and cassettes. Best Practices Example: SeeQuestor s platform has been specifically designed to integrate and standardise video from a wide range of sources, making information processing for investigations easier. This standardisation acts as a platform for delivering the firm s cutting-edge analytics capabilities, specifically designed in conjunction with police forces and super recognizers to deliver key information from high volumes of footage. This footage includes facial detection and attribute functions, along with a patented full-body recognition functionality to find suspects easily across the footage. Visionary Innovation SeeQuestor s solution offers specific functionality to law enforcement organisations that is currently missing from other non-industry-specific video analytics programs. The firm s dedication to evidence gathering means that video footage is fully traceable, secure, and managed through the analysis process, ensuring that video integrity is upheld and eventually entered into evidence. This focus on privacy by design, and wrapping video analysis capabilities in a rigid, tamperproof case management system means that the video can be more accountable, and privacy and transparency can be maintained. Several influential surveillance groups in the United Kingdom, including Big Brother Watch, have praised SeeQuestor s solution. Best Practices Example: SeeQuestor has worked with a number of high-profile law enforcement organisations in the United Kingdom, integrating their feedback into its platform development. The outcome is a solution that meets the everyday demands of officers engaged in live investigations, enhancing their capabilities in real-world deployment scenarios. This ongoing engagement with customers, end users, and influencers will remain a key element of the firm s ongoing strategy to evolve and build upon the system s capabilities over time to meet customers ever-changing demands. Scalability Frost & Sullivan We Accelerate Growth

5 Although organisations are increasingly looking to engage with video analytics, solution installation can be challenging for customers, in terms of hardware demands and costs. SeeQuestor s platform has been designed to provide a range of delivery opportunities to customers, allowing them to utilise the platform s functions while managing their ongoing costs. In addition, the system's ease of installation and integration, along with being delivered through a software-as-a-service (SaaS) model, provide prospective clients with the ability to evaluate the system in a real-time scenario and easily scale up its capabilities as they see fit. Best Practices Example: SeeQuestor s systems are delivered as three packages that use an on-premises server to deliver faster analysis processing and securely store information. Additionally, SeeQuestor s SaaS model offers customers a pay-as-you-go service for a variety of functions, including format conversion, video investigation services, and remote access to SeeQuestor s full analytic suite, without the need for dedicated hardware. By deploying a range of options, the company allows organisations to scale their analytics capabilities easily and introduces new, more affordable avenues for law enforcement to engage with video analytics capabilities. Product Impact The ability to take in almost any footage source and then apply analytics to it enables SeeQuestor s platform to make ordinary surveillance smart, providing investigators with a unified and easy-to-use system. Combined with SeeQuestor s patented video analytics technology and its structured case engagement system, the company has created a complex and focused product that allows for high level, long-term evolution of its offering. Best Practices Example: The platform leverages deep-learning capabilities, with the system continuing to learn and optimize searches as it is being used. With ongoing development into this technology and continued relationships with high-level law enforcement customers, the specific technology and associated functionality delivered by the firm enhance both current and future iterations of the platform. Application Diversity Although the current platform has been developed with law enforcement in mind, the surveillance and security demands of infrastructure managers are becoming increasingly complex. From the sharing and managing of video to the application of smarter analytics to speed up event response and streamline operations, security at both public and private infrastructure locations is becoming more complex. SeeQuestor s focus on flexibility, fast analytics, and collaborative workflow could see it access opportunities in the critical national infrastructure (CNI) space going forward. Frost & Sullivan We Accelerate Growth

6 Best Practices Examples: For infrastructure sites that need to share and store structured video evidence with law enforcement and government entities, SeeQuestor offers a robust management and editing system that enhances the usability and standardization of video surveillance for evidentiary purposes. In addition, with security budgets in certain CNI sectors facing ongoing constraints, the ability to engage with the SaaS model and outsource basic video analysis through a single system could lead to significant financial and man-power savings. Customer Acquisition With the video surveillance management and analytics industry becoming increasingly saturated, customers are faced with an array of software options, many of which are unsuitable for their specific needs. SeeQuestor s focus on law enforcement end users and a commitment to understanding their specific demands and needs places the company in a strong position to win market share from other market competitors. This is in addition to the company continuing to add value to existing customers through ongoing platform evolution and enhancements whilst maintaining a close working relationship with system users. In an increasingly competitive security space, creating opportunities to win new business whist also enhancing the proposition to existing customers will remain a key factor in the company s continued growth. Best Practices Examples: Although greater cross collaboration is being seen in the video surveillance space, customers still face challenges in engaging with powerful video management platforms that can integrate with all their existing systems. SeeQuestor s creation of a bespoke, all-in-one video analysis and case management system provides the company with a unique proposition in the market, with high accessibility and compatibility with existing camera systems. Conclusion With ever-growing engagement with video surveillance, law enforcement organisations are increasingly looking for ways to manage, analyse, and deliver video evidence as part of their investigations. While other organisations may offer video analytics, SeeQuestor offers this same functionality but with a core focus on streamlining and integrating the entire video evidence process. By working with customers in product development, offering a range of delivery options, and consistently delivering best-in-industry applications, SeeQuestor has set itself apart as a technology innovator and partner for the digital law enforcement industry. With its strong overall performance, SeeQuestor has earned Frost & Sullivan s 2017 Technology Innovation Award. Frost & Sullivan We Accelerate Growth

7 Significance of Technology Innovation Ultimately, growth in any organization depends upon finding new ways to excite the market and upon maintaining a long-term commitment to innovation. At its core, technology innovation, or any other type of innovation, can only be sustained with leadership in three key areas: understanding demand, nurturing the brand, and differentiating from the competition. Understanding Technology Innovation Technology innovation begins with a spark of creativity that is systematically pursued, developed, and commercialized. That spark can result from a successful partnership, a productive in-house innovation group, or a bright-minded individual. Regardless of the source, the success of any new technology is ultimately determined by its innovativeness and its impact on the business as a whole. Frost & Sullivan We Accelerate Growth

8 Key Benchmarking Criteria For the Technology Innovation Award, Frost & Sullivan analysts independently evaluated two key factors Technology Attributes and Future Business Value according to the criteria identified below. Technology Attributes Criterion 1: Industry Impact Criterion 2: Product Impact Criterion 3: Scalability Criterion 4: Visionary Innovation Criterion 5: Application Diversity Future Business Value Criterion 1: Financial Performance Criterion 2: Customer Acquisition Criterion 3: Technology Licensing Criterion 4: Brand Loyalty Criterion 5: Human Capital Best Practices Award Analysis for SeeQuestor Decision Support Scorecard To support its evaluation of best practices across multiple business performance categories, Frost & Sullivan employs a customized Decision Support Scorecard. This tool allows our research and consulting teams to objectively analyze performance, according to the key benchmarking criteria listed in the previous section, and to assign ratings on that basis. The tool follows a 10-point scale that allows for nuances in performance evaluation. Ratings guidelines are illustrated below. RATINGS GUIDELINES The Decision Support Scorecard is organized by Technology Attributes and Future Business Value (i.e., These are the overarching categories for all 10 benchmarking criteria; the definitions for each criterion are provided beneath the scorecard.). The research team confirms the veracity of this weighted scorecard through sensitivity analysis, which confirms that small changes to the ratings for a specific criterion do not lead to a significant change in the overall relative rankings of the companies. Frost & Sullivan We Accelerate Growth

9 The results of this analysis are shown below. To remain unbiased and to protect the interests of all organizations reviewed, we have chosen to refer to the other key participants as Competitor 2 and Competitor 3. Measurement of 1 10 (1 = poor; 10 = excellent) Technology Innovation Technology Attributes Future Business Value Average Rating SeeQuestor Competitor Competitor Technology Attributes Criterion 1: Industry Impact Requirement: Technology enables the pursuit of groundbreaking ideas, contributing to the betterment of the entire industry. Criterion 2: Product Impact Requirement: Specific technology helps enhance features and functionalities of the entire product line for the company. Criterion 3: Scalability Requirement: Technology is scalable, enabling new generations of products over time, with increasing levels of quality and functionality. Criterion 4: Visionary Innovation Requirement: Specific new technology represents true innovation based on a deep understanding of future needs and applications. Criterion 5: Application Diversity Requirement: New technology serves multiple products, multiple applications, and multiple user environments. Future Business Value Criterion 1: Financial Performance Requirement: Potential is high for strong financial performance in terms of revenues, operating margins, and other relevant financial metrics. Criterion 2: Customer Acquisition Requirement: Specific technology enables acquisition of new customers, even as it enhances value to current customers. Frost & Sullivan We Accelerate Growth

10 Criterion 3: Technology Licensing Requirement: New technology displays great potential to be licensed across many sectors and applications, thereby driving incremental revenue streams. Criterion 4: Brand Loyalty Requirement: New technology enhances the company s brand, creating and/or nurturing brand loyalty. Criterion 5: Human Capital Requirement: Customer impact is enhanced through the leverage of specific technology, translating into positive impact on employee morale and retention. Decision Support Matrix Once all companies have been evaluated according to the Decision Support Scorecard, analysts then position the candidates on the matrix shown below, enabling them to visualize which companies are truly breakthrough and which ones are not yet operating at best-in-class levels. High SeeQuestor Future Business Value Competitor 2 Competitor 3 Low Low Technology Attributes High Frost & Sullivan We Accelerate Growth

11 Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices Frost & Sullivan analyst follow a 10-step process to evaluate Award candidates and assess their fit with select best practice criteria. The reputation and integrity of the Awards are based on close adherence to this process. STEP OBJECTIVE KEY ACTIVITIES OUTPUT 1 Monitor, target, and screen Identify Award recipient candidates from around the globe Conduct in-depth industry research Identify emerging sectors Scan multiple geographies Pipeline of candidates who potentially meet all bestpractice criteria 2 Perform 360-degree research Perform comprehensive, 360- degree research on all candidates in the pipeline Interview thought leaders and industry practitioners Assess candidates fit with bestpractice criteria Rank all candidates Matrix positioning of all candidates performance relative to one another 3 Invite thought leadership in best practices Perform in-depth examination of all candidates Confirm best-practice criteria Examine eligibility of all candidates Identify any information gaps Detailed profiles of all ranked candidates 4 Initiate research director review Conduct an unbiased evaluation of all candidate profiles Brainstorm ranking options Invite multiple perspectives on candidates performance Update candidate profiles Final prioritization of all eligible candidates and companion bestpractice positioning paper 5 Assemble panel of industry experts Present findings to an expert panel of industry thought leaders Share findings Strengthen cases for candidate eligibility Prioritize candidates Refined list of prioritized Award candidates 6 Conduct global industry review Build consensus on Award candidates eligibility Hold global team meeting to review all candidates Pressure-test fit with criteria Confirm inclusion of all eligible candidates Final list of eligible Award candidates, representing success stories worldwide 7 Perform quality check Develop official Award consideration materials Perform final performance benchmarking activities Write nominations Perform quality review High-quality, accurate, and creative presentation of nominees successes 8 Reconnect with panel of industry experts Finalize the selection of the bestpractice Award recipient Review analysis with panel Build consensus Select recipient Decision on which company performs best against all bestpractice criteria 9 Communicate recognition Inform Award recipient of Award recognition Present Award to the CEO Inspire the organization for continued success Celebrate the recipient s performance Announcement of Award and plan for how recipient can use the Award to enhance the brand 10 Take strategic action Upon licensing, company is able to share Award news with stakeholders and customers Coordinate media outreach Design a marketing plan Assess Award s role in future strategic planning Widespread awareness of recipient s Award status among investors, media personnel, and employees Frost & Sullivan We Accelerate Growth

12 BEST PRACTICES RESEARCH The Intersection between 360-Degree Research and Best Practices Awards Research Methodology Frost & Sullivan s 360-degree research methodology represents the analytical rigor of our research process. It offers a 360-DEGREE RESEARCH: SEEING ORDER IN THE CHAOS 360-degree-view of industry challenges, trends, and issues by integrating all 7 of Frost & Sullivan's research methodologies. Too often growth companies decisions understanding of make based on their important a narrow environment, leading to errors of both omission and commission. Successful growth strategies are founded on a thorough understanding of market, technical, economic, financial, customer, best practices, and demographic analyses. The integration of these research disciplines into the 360-degree research methodology platform provides for an evaluation benchmarking industry participants and for identifying those performing at best-in-class levels. About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages more than 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from 45 offices on six continents. To join our Growth Partnership, please visit Frost & Sullivan We Accelerate Growth