INTERNAL AUDIT SCHEDULE

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1 INTERNAL AUDIT SCHEDULE Annexure--I Ref : Year : Date: Process / Department Month Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Legends Scheduled Corrective actions completed Completed, No NCs found Corrective actions completed & NCs closed Completed,NCs found Form No.IA/01 Issue:1 Dt Signature of MR Date

2 INTERNAL AUDIT REPORT Annexure--III Scope of Audit : Audit dates : From... to... Team leader / MR : No of Audit Man days :... Team Members(S) : Name & signature of Audittee/al Head in conformation of above Name : Designation : No. of NCRs Raised : No. of NCRs closed before the end of audit : Signature Pending NCRs : Summaruy of audit findings and areas for improvement Signature of Team leader / MR Follow up comments if any Signature of Team leader / MR Form No.IA/01 Issue:1 Dt

3 INTERNAL AUDIT NON CONFORMITY REPORT Ref. : Unit : Bangalore Plant : NC No. : Annexure--II Dept.: Process : Date : Non Conformity : QMS/EMS Reference Clause No : Name & signature of Audittee Representative Rectification Proposed (to be filled by Audittee) Root Cause Identified Corrective Action Proposed Proposed Completion Date CQM/MP/ PP/WI No. : Clause No. : Team leader : Team Members(S) : Name & signature of Actual completion Date : Audittee Representative Clearance Report (to be filled by Auditor) Verified the following and NC cleared / accepted / to be verified during next audit Team leader: Member : Date : Follow up comments /Details of verification/effectiveness of the proposed corrective action Form No.IA/01 Issue:2 Dt Team leader/ Member

4 IQA Ref. : INTERNAL AUDIT NIL NC REPORT Annexure--IV Dept.: Process : Date : Audit date : Audittee : Auditor : Documents referred for audit : i) ISO9001 Standard : ii) CQM / Div. Supplement : iii) Mandatory Procedures / Other Procedures : iv) Process Procedures / DP : v) Work Instructions : Applicable ISO9001 Standard clauses : Observations if any : Signature of Auditor

5 AUDIT PLAN Annexure--V SL. No. Dept. / Date Contact person Name S/sri Venue Phone Auditors Names S/sri Phone

6 INTERNAL AUDIT REPORT Qualiy Mgt. System Whether QPD targes are monotore, and effectiveness requirement Documentations requirements Quality Manual Control of Documents controlled relevant documents are avaialble Control of Records Records with captured data are available with proper control & authentication Managenet Responsibility Management Comittment Customer Focus Feed back reports, Performance reports, addtional requirements & Delivery records Quality Policy understood, implementation & effectiveness, Planning Quality Objectives fixed, monitored, effectiveness, records for acievements & periodical reviews Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority fixed, performance & competency to carry out responsibilities, utilisation and controlling of resources Management Representative Internal communication Ensure proper communication system is established regarding effectiveness og QMS system Management Review Review input results of audits, customer feed back, process performance efectiveness of corrective &preventive actions, improvements Review output improvements, resources needed Resources Management Provision Resources Human Resources Competence, Awareness & training Training needed, evaluationfor competency, ensurethe awareness of the relevany & requirements & importanceof thier activities Infrastructure Work environment Check for the infracstucture needed/ available Product realisation Planning of Product realisation Quality objectives, verification records Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Product information, enquiries, amendments, feedbacks

7 INTERNAL AUDIT REPORT Design & Development Design & Development Planning Design & Development inputs Design & Development outputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing conformation to the p.o Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action

8 INTERNAL QUALITY AUDIT SUMMARY MATRIX Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: ISO 9001 ELEMENTS CLAUSE NO. Customer Satisfaction Documentatioin IT Training Management Rep. Marketing Networking PC Integratn PC Mainten Project Guide H O D Sales / Desp TOTAL Qualiy Mgt. System requiremen Documentations requirements Quality Manual Control of Documents Control of Records Managenet Responsibility Management Comittment Customer Focus Quality Policy Planning Quality Objectives Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority Management Representative Internal communication Management Review Review input Review output Resources Management Provision Resources Human Resources Competence, Awareness & training Infrastructure Work environment Product realisation Planning of Product realisation Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Total No. Of NCs X = Not applicable _ = No NC raised Minor Major Total Minor NCs Total Major NCs Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03 Team leader Team Member(s) Auditttee

9 INTERNAL QUALITY AUDIT SUMMARY MATRIX Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: ISO 9001 ELEMENTS CLAUSE NO. Customer Satisfaction Documentatioin IT Training Management Rep. Marketing Networking PC Integratn PC Maintenc Project Guide H O D Sales / Desp TOTAL Design & Development Design & Development Planning Design & Developmentinputs Design & Developmentoutputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action Total No. Of NCs X = Not applicable _ = No NC raised Minor Major Total Minor NCs Total Major NCs Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03 Team leader Team Member(s) Auditttee

10 INTERNAL QUALITY AUDIT SUMMARY MATRIX Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: ISO 9001 ELEMENTS CLAUSE NO. Customer Satisfaction Documentatioin IT Training Management Rep. Syst. Engg Networking PC Integratn PC Mainten Project Guide H O D Sales / Desp TOTAL Qualiy Mgt. System requiremen Documentations requirements Quality Manual Control of Documents Control of Records Managenet Responsibility Management Comittment Customer Focus Quality Policy Planning Quality Objectives Quality Mgt. Sys. Planning Responsibilty, Authority, & Communication Responsibilty& Authority Management Representative Internal communication Management Review Review input Review output Resources Management Provision Resources Human Resources Competence, Awareness & training Infrastructure Work environment Product realisation Planning of Product realisation Customer related processes Determination of reqs. related to products Review of requirements related to products Customer communication Total No. Of NCs X = Not applicable _ = No NC raised Minor Major Total Minor NCs Total Major NCs Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03 Team leader Team Member(s) Auditttee

11 INTERNAL QUALITY AUDIT SUMMARY MATRIX Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: ISO 9001 ELEMENTS CLAUSE NO. Customer Satisfaction Documentatioin IT Training Management Rep. Syst. Engg Networking PC Integratn PC Maintenc Project Guide H O D Sales / Desp TOTAL Design & Development Design & Development Planning Design & Developmentinputs Design & Developmentoutputs Design & Developmentreviews Design & Developmentverification Design & Developmentvalidation Control of Design & Development changes Purchasing Purchasing processes Purchasing information Verification of purcha sed products Production and service provosion Control of Production& service Provision Validation of processes for prodn. & service provision Identification& traceability Customer property Preservation of Product Control of monitoring & measuring devices Measurement, analysis & improvement Monitoring & measurement Customer satisfaction Internal Audit Monitoring & measurementof processes Monitoring & measurement of product Control of nonconforming product Analysis of data Improvement Continual improvement Corrective action Preventive action Total No. Of NCs X = Not applicable _ = No NC raised Minor Major Total Minor NCs Total Major NCs Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03 Team leader Team Member(s) Auditttee

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