Illegal Drugs & Pharma: Kingpins of New Risk

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1 Illegal Drugs & Pharma: Kingpins of New Risk Dan Frechtling, Chief Product Officer, G2 Web Services Dione Hodges, Senior Risk Management Director, Sterling Payment Technologies 03/31/2016

2 MAC is an organization of Bankcard professionals involved in the risk management side of Card Processing. We have members from Banks, ISOs, Card Associations and others related to the risk management side of the industry. MAC s mission is to strengthen the payment ecosystem through ongoing education, communication and cooperation among acquirers, card brands and enforcement agencies.

3 Agenda Introduction Drug Trends Pharmaceutical Trends Violation Research Transaction Laundering Trends & Cases How to Protect Your Organization

4 Welcome & Introductions Dan Frechtling, Chief Product Officer G2 Web Services Dione Hodges, Senior Risk Management Director Sterling Payment Technologies

5 Two Kingpins: Drugs and Drugs # 1 # 2 Pharmaceuticals & Nutraceuticals Narcotics & Stimulants

6 Card Program Violations Illegal sale of prescription drugs and/or tobacco products Sale of illegal drugs Sale of certain types of drugs or chemicals (synthetic drugs, jurisdiction requirements, etc.)

7 Drug Trends

8 MDVP Mandy Molly Not for human Bath salts consumption Gravel Cannabidiol Meow Meow Mojo Krokodil Fentanyl THC 0.5% Fights cancer XTC 100% Legal

9 Most Common Narcotics and Stimulants Cannabis (seeds) Mushrooms (psilocybin) Cannabinoids (THC, CBD) Coca (leaves, powder) Bath salts (cathinones)

10 Watch List - Narcotics and Stimulants Synthetic Drugs Products with psychoactive and/or stimulant characteristics Health and safety concern Marketed as Incense Potpourri Bath salts

11 synthetic cannabinoids spike spice In the increasingly borderless world of e-commerce, and as a result of scientific progress, designer drugs are quickly gaining ground in the illicit drug trade. designer drugs K2

12 Watch List - Narcotics and Stimulants Psychoactive Herbal Products Fly Amanita/Agaric Kava Kava Pong seeds Kratom

13 Watch List - Narcotics and Stimulants Methods E-commerce Use of mobile applications for inapp purchases

14 Pharma Trends

15 Pharma ecommerce - Qualitative Legal Prices Demand for Illegal Product Controls

16 Pharma ecommerce - Quantitative Pharmacies with Merchant Accounts

17 Pharma ecommerce - Quantitative Pharmacies with Merchant Accounts Pharmacy Account Terminations

18 Pharma ecommerce - Quantitative Pharmacies with Merchant Accounts Pharmacy Account Terminations Pharmacies Without Accounts

19 The Industrial Revolution

20 The Content Compliance Revolution Pharmacies with Merchant Accounts Pharmacies Without Accounts

21 I spend hours each week researching new supplements!

22 Most Common Pharma and Nutraceuticals ED (Viagra, Cialis) HCG Steroids Painkillers Cancer treatment Ephedra

23 Human Chorionic Gonadotropin UKHCG Choragon Pregnyl Prolan Junk Science: Diet pills are not safe or effective Brumegon

24 Watch List - Pharma and Nutra Cancer drugs Nutraceuticals Iteration Rogue Internet Pharmacies based abroad

25 Iteration Sibutramine Bethel Slim-K30

26 Violation Research

27 2015 Violation Research Illegal Drugs and Pharma make up a 1/3 of all violations

28 Illegal drugs and pharma make up nearly a third of potential violations as well 2015 Potential Violators

29 Transaction Laundering Violations Illegal drugs and pharma make up the majority of transaction laundering violations so far.

30 Detail on Drugs and Pharma in Transaction Laundering Drugs: Bath Salts Hallucinogens Cocaine Mushrooms Cannabinoids Marijuana Pharma: Sexual Enhancement HCG/Dietary Painkillers Peptides Cancer Medications

31 Transaction Laundering

32 Recent Example HCG Drops

33 Recent Example HCG Drops

34 NuWave Nutraceuticals

35 Hotel Chain Drug Front Weddings Business meetings

36 Hotel Chain Drug Dealer

37 Offenders Travel in Packs Syndicate Situation Multiple front sites and multiple merchant accounts Front sites were visual equivalents Sleeper Sleeper Sleeper Sleeper

38 No Shame Amongst Fraudsters

39 Protecting Consumers and Protecting Your Organization Dione Hodges Sterling Payment Technologies

40 Protecting Consumers and Protecting Your Organization 1 1. Illegal Drug and Pharma violations 2 2. Transaction Laundering

41 Illegal Drug Violations Situation A site is found to be selling a substance that is banned or illegal based on local regulations Action Resolution

42 Illegal Drug Violations Situation A site is found to be selling a substance that is banned or illegal based on local regulations Action Have all Illegal Drugs on the website removed OR Terminate your relationship with the merchant and mark the merchant Terminated in the portal Resolution

43 Illegal Drug Violations Situation A site is found to be selling a substance that is banned or illegal based on local regulations Action Resolution Have all Illegal Drugs on the website removed OR Terminate your relationship with the merchant and mark the merchant Terminated in the portal Document and communicate!

44 Potential Pharma Violations Situation A site is found to sell drugs that require a prescription and is not a VIPPS certified pharmacy. Action Resolution

45 Potential Pharma Violations Action Situation Resolution A site is found to sell drugs that require a prescription and is not a VIPPS certified pharmacy. Verify that merchant is properly registered for prescription drug sales and following all local laws and regulations for the areas in which they operate OR Have all prescription-only items removed OR Terminate your relationship with the merchant

46 Potential Pharma Violations Action Situation Resolution A site is found to sell drugs that require a prescription and is not a VIPPS certified pharmacy. Verify that merchant is properly registered for prescription drug sales and following all local laws and regulations for the areas in which it operates OR Have all prescription-only items removed OR Terminate your relationship with the merchant Document and communicate!

47 Potential Pharma Violations Situation A site is found to sell products which have been found by regulation to contain undeclared pharmaceuticals Action Resolution

48 Potential Pharma Violations Action Situation A site is found to sell products which have been found by regulation to contain undeclared pharmaceuticals Verify products do not contain undeclared pharmaceuticals and merchant is following all local laws and regulations for the areas in which it operates OR Have all products found to contain undeclared pharmaceuticals removed OR Terminate your relationship with the merchant Resolution

49 Potential Pharma Violations Action Situation Resolution A site is found to sell products which have been found by regulation to contain undeclared pharmaceuticals Verify products do not contain undeclared pharmaceuticals and merchant is following all local laws and regulations for the areas in which it operates OR Have all products found to contain undeclared pharmaceuticals removed OR Terminate your relationship with the merchant Document and communicate!

50 Potential Pharma Violations Situation A site was found to forward/re-direct or purport to link to other sites that sell prescription drugs online. Action Resolution

51 Potential Pharma Violations Situation A site was found to forward/re-direct or purport to link to other sites that sell prescription drugs online. Action Have all links/re-directs to Pharma Sales content on the website removed OR Terminate your relationship with the merchant Resolution

52 Potential Pharma Violations Situation A site was found to forward/re-direct or purport to link to other sites that sell prescription drugs online. Action Resolution Have all links/re-directs to Pharma Sales content on the website removed OR Terminate your relationship with the merchant Document and communicate!

53 Protecting Consumers and Protecting Your Organization 1 1. Illegal Drug and Pharma violations 2 2. Transaction Laundering

54 Working Together in Your Organization Risk / Compliance Acquirer

55 Management Management Risk / Compliance Acquirer

56 Sales Management Risk / Compliance Sales Acquirer

57 Customer Support Management Risk / Compliance Sales Acquirer Customer Support

58 Underwriting Risk / Compliance Sales Acquirer Customer Support Management Underwriting

59 Communication Risk / Compliance Sales Acquirer Customer Support Management Underwriting

60 Working Together...With a Vendor Risk / Compliance Sales Acquirer Vendor Customer Support Management Underwriting

61 Wide Angle Lens Risk / Compliance Wide Angle Lens Sales Acquirer Vendor Customer Support Management Underwriting

62 Historical Data Management Risk / Compliance Wide Angle Lens Historical Data Sales Acquirer Vendor Customer Support Underwriting

63 Verification Management Risk / Compliance Wide Angle Lens Historical Data Sales Acquirer Vendor Verification Customer Support Underwriting

64 Human Analysts Management Risk / Compliance Wide Angle Lens Historical Data Sales Acquirer Vendor Verification Customer Support Underwriting Human Analysts

65 Advisory Management Risk / Compliance Wide Angle Lens Historical Data Sales Acquirer Vendor Verification Customer Support Underwriting Advisory Human Analysts

66 Additional Resources Case Studies Whitepapers & Solution Briefs Blog

67 How can I stay current on updates from DEA, FDA, NIH? For a full list of sources, contact dfrechtling@g2llc.com

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