Advantage Series. End-to-End Business Management Applications

Transcription

1 Advantage Series End-to-End Business Management Applications

2 WELCOME TO THE FUTURE OF BETTER BUSINESS ACCPAC end-to-end business management applications offer the freedom of choice, seamless integration, high performance and reliability that forward-thinking companies rely on to increase profitability and gain competitive advantage. ABOUT ACCPAC Look to ACCPAC for fully integrated business management applications that deliver high performance, advanced functionality, cross-product integration and unmatched freedom of choice. We deliver the solutions that work best for your business today, with the ability to upgrade and modify your system as your business expands in the future which means an investment in ACCPAC is an investment that stands the test of time. For more than 20 years, we ve provided dependable software solutions optimized to take advantage of new technologies and meet the unique requirements of companies like yours. Integrating powerful front-office Web and wireless capabilities with back-office accounting and operations, ACCPAC helps you enhance your competitive advantage and increase profitability. With a global network of more than 6,500 well-trained and experienced Business Partners, ACCPAC has helped more than 500,000 companies around the world take businesses like yours confidently into the future. FULLY INTEGRATED BUSINESS MANAGEMENT APPLICATIONS Accounting and Operations Customer Relationship Management (CRM) Human Resource Management Warehouse Management Manufacturing Electronic Data Interchange (EDI) E-Commerce Point of Sale Project and Job Costing Business Analytics Enterprise Reporting Messaging UNMATCHED FREEDOM OF CHOICE True integration across applications Advanced Web and wireless access Flexible deployment and purchasing options Scalable, open architecture Advanced customization Microsoft Windows or Linux operating system support IBM DB2, Microsoft SQL Server, Oracle and Pervasive.SQL database support Full multilingual and multicurrency capabilities And much more!

3 ACCPAC END-TO-END BUSINESS MANAGEMENT APPLICATIONS Create a total solution that is exactly right for your company at a price that makes sense. We offer more than just an interface here and a module there. Instead, we provide a comprehensive solution that is seamlessly integrated and designed to grow right along with your business. What s more, our products run on Microsoft and Linux operating systems and work with today s leading databases. We start with our core back-office accounting system. Then we add all of the cutting-edge, full-function applications that you need without anything you don t need. Best of all, we provide a transparent, bi-directional data flow between all parts of your system the back office, the front office, the warehouse, you name it. As a result, you get instant integration, flexible deployment options, advanced customization features and unmatched investment protection. Visit ACCPAC at or call for more information about ACCPAC end-to-end business management applications.

4 ACCPAC ADVANTAGE SERIES The foundation for ACCPAC end-to-end business management applications is, a comprehensive, award-winning accounting solution built on an object-oriented, multitiered architecture. BUILD YOUR BUSINESS ON WORLD-CLASS ARCHITECTURE At ACCPAC, we believe in building on a solid foundation. That s why our integrated business management applications leverage the power of an advanced, Web-based accounting solution built on a world-class, object-oriented, multitiered architecture. Designed to meet the unique needs of your business over time, provides an unprecedented degree of flexibility. You choose the technology and the applications that work best for you: the database and deployment options, the user interface and languages, the network environment or operating system, the add-on software developed by ACCPAC and independent industry experts, and the customized features that help you operate more efficiently and profitably. In other words, with, you are in control. ACCPAC ADVANTAGE SERIES ARCHITECTURE is built upon an industry-leading architecture that stands the test of time quickly adapting to new technologies and easily integrating to external applications for effective information exchange.

5 Enterprise Edition Corporate Edition Small Business Edition Discovery Edition AVAILABLE IN FOUR EDITIONS All four editions of are built from the same Web-enabled, multitiered technology. Choose the one that meets your business requirements! Enterprise Edition is a comprehensive, business management system that provides access to your accounting system via a standard Web browser or the traditional ACCPAC desktop interface. Perfect for any medium- to large-sized business, Enterprise Edition is a highly scalable solution that offers support for an unlimited number of users. Corporate Edition is an affordable and expandable business management solution for medium-sized accounting environments. Designed for as many as ten concurrent users, it offers powerful analysis and reporting tools, a full accounting feature set and operations-management capabilities. Small Business Edition is a scalable solution that provides costeffective financial management capabilities. Like all ACCPAC Advantage Series editions, Small Business Edition is built from the same open, multitiered technology, allowing you to increase the power of your software as your business grows. Small Business Edition is designed to support as many as five concurrent users. Web Desktop and Order Entry screens allow secure access to business functions anytime, anywhere. Discovery Edition is a powerful and affordable financial management application that offers advanced functionality, a clear upgrade path and investment protection all rolled into one easy-to-implement solution. Discovery Edition offers an outstanding, integrated business management system for small accounting environments with as many as three concurrent users.

6 RUN YOUR BUSINESS YOUR WAY ACCPAC end-to-end business management applications integrate out of the box and can be implemented all at once or one at a time. You pick the pace and the price that s right for you. COMPREHENSIVE SOLUTIONS DESIGNED TO MEET YOUR NEEDS From Web store to warehouse, pre-sales prospecting to post-sales customer care, ACCPAC is uniquely positioned to deliver the costeffective, reliable business management applications that address your market-specific requirements. In addition, ACCPAC enjoys the support of dedicated third-party developers around the world who have created vertical solutions that enhance and extend the capabilities and functionalities of your system. Take a quick look at what ACCPAC has to offer. Then, turn the pages for an in-depth look at each of these unique, end-to-end business management applications. ACCPAC takes a sovereign position in mid-market solutions for the breadth of its integration. Architected for the Web, the object-oriented technological infrastructure has served the company well in supporting a total back-office to front-office integration of the complete product line. ACCPAC CRM ACCPAC CRM is a comprehensive suite of wireless and Internet-based applications that provides enterprise-wide access to vital customer, partner and prospect information anytime, anywhere. Designed from the ground up to support all facets of customer relationship management, it is rapidly deployable and seamlessly integrates with back-office ACCPAC accounting solutions, saving you valuable time and reducing expenses. ACCPAC HR SERIES ACCPAC HR Series helps you accurately and efficiently manage your human resources and employee benefits responsibilities. It keeps your staff up to date with easily accessible information that is calculated and reported in real time and available, self-service, over the Internet. No matter how large or small your business, HR Series makes it easy to enroll employees in benefit plans and automatically calculate eligibility, payroll deductions, premiums, coverage amounts, and more. ACCPAC WAREHOUSE MANAGEMENT SYSTEM ACCPAC Warehouse Management System is designed to automate your materials-handling processes and help you better manage your supply chain. It works as part of a complete operational solution by interfacing with radio-frequency hardware, barcoding technology, shipping systems and other warehouse automation equipment, providing a significantly improved allocation of resources within the warehouse. Dr. Katherine Jones Aberdeen Group, 11/02

7 ACCPAC EXCHANGE ACCPAC Exchange is a comprehensive electronic data interchange (EDI) solution that complies with traditional EDI technologies and integrates back-office automated transaction processing, Internet trading and the global EDI network. It makes exchanging data with trading partners easy, no matter what EDI system or value added network (VAN) they are using. ACCPAC etransact ACCPAC etransact is a quick and affordable way to create a professional Web store that fully integrates with your back-office accounting system. This powerful software solution adapts to the way you do business by providing a range of automated features and advanced capabilities. ACCPAC etransact makes it easy for new and existing customers to serve themselves by shopping and placing orders on the Web. ACCPAC epos ACCPAC epos is a comprehensive point-of-sale solution for fast-paced, high-volume, multi-site retail operations. It features an intuitive Web-based interface and provides a complete view of your customer activities and inventory, putting you in control of your retail enterprise. ACCPAC epos provides a cost-effective, easy-to-administer point-of-sale solution that scales to meet even the most complex retail demands. ACCPAC INSIGHT ACCPAC Insight is an enterprise-wide reporting, budgeting, forecasting and consolidation solution that is ideal for employees in remote offices and disparate departments who need to manage, distribute and collaborate from a single, unified source. It allows you to quickly capture and integrate information into meaningful reports and securely distribute them across your entire enterprise in real time. ACCPAC CFO ACCPAC CFO is a financial diagnostic tool that takes the guesswork out of your business planning process. It helps you better understand the implications of specific business decisions, identify the most effective use of financial resources and measure the profitability of virtually every business goal. Intended for smallto medium-sized organizations, this unique application delivers enterprise-strength financial diagnostics at an affordable price. ACCPAC MESSENGER ACCPAC Messenger is an innovative solution that unifies , voice mail and fax messages, helping your business operate efficiently and economically. ACCPAC Messenger enhances productivity throughout your company by consolidating your messages into a single, secure mailbox. Plus, it makes administering and managing mailboxes throughout your enterprise quick and easy. ACCPAC ONLINE ACCPAC Online is a premier application service provider (ASP) that offers companies consistent access to ACCPAC solutions (and complementary Microsoft Office productivity software) at a fraction of the cost of purchasing hardware and software, implementing a network infrastructure and maintaining and upgrading the applications in-house. By connecting remote locations, it allows critical data to be easily shared across your enterprise. With secure flexible deployment options, scalable solutions, local training and technical support, ACCPAC Online is an affordable way to put the power of ACCPAC to work for you.

8 ACCPAC CRM ACCPAC CRM is an award-winning, wireless, Internet-based solution that provides enterprise-wide access to vital customer, partner and prospect information anytime, anywhere. EMPOWER EMPLOYEES AND SATISFY CUSTOMERS To help you strengthen customer satisfaction and loyalty throughout your enterprise, ACCPAC CRM provides advanced functionality for effective sales force automation, marketing, customer care and call-center support all accessible through a Web browser or wireless application protocol (WAP) enabled device. ACCPAC CRM Designed to support all aspects of customer relationship management, ACCPAC CRM is rapidly deployable at your place of business or as a hosted application at It seamlessly integrates with back-office ACCPAC accounting solutions, providing a common, client-focused knowledge base. ACCPAC CRM SALESTEAM If you are considering taking the first step toward a complete customer relationship management solution, ACCPAC CRM SalesTeam is your answer. Built as a subset of ACCPAC CRM, ACCPAC CRM SalesTeam is a Web- and wireless-based sales force automation solution with an easy upgrade path to CRM. Take a look at just some of what you get with ACCPAC CRM: Back-office integration. Integrates with ACCPAC accounting solutions and virtually any legacy database, providing vital access to back-office data and customer information. Thin-client architecture. Offers rapid deployment, efficiency, speed and economy. ACCPAC CRM is installed on a single server for easy installation, customization, configuration and upgrades. Customizability. Provides handy customization tools for easy modification. Its open architecture reduces development and maintenance costs and allows seamless integration with other mission-critical applications across your enterprise. Computer telephony integration. Combines a fully integrated CRM solution with interactive inbound/outbound telephony automation. Web self-service. Allows customers to access data or request services and support over the Web anytime. Global business. Supports today s global economy with multicurrency and multilingual support. AVAILABLE IN THREE EDITIONS: Enterprise Edition for an unlimited number of users Corporate Edition for up to 50 users Small Business Edition for up to 20 users With real-time, bi-directional information flow, ACCPAC CRM offers instant integration between your front-office and back-office systems.

9 ACCPAC HR SERIES ACCPAC HR Series is a powerful, cost-effective and easy-to-use HR solution that offers advanced features and functionality to match every business environment. STREAMLINE HR PROCESSES AND REDUCE EXPENSES Providing a comprehensive framework for organizing, streamlining and automating your benefits and HR administration processes, ACCPAC HR Series effectively manages your most complex tasks. It also helps reduce errors, lower liability and helps you stay on top of regulatory compliance. With ACCPAC HR Series, mission-critical HR information can be easily accessed, precisely tracked and accurately reported, so you can quickly compare and forecast expenditures, better manage your budgets and successfully control costs. Take a look at just some of what you get with ACCPAC HR Series: Automatic calculation. Calculates vacation and leave accruals, review dates, benefits eligibility, contributions and more. Efficient data management. Makes managing employment and employee-related records easy by providing powerful system capabilities and a high degree of reliability and stability. Precise regulatory compliance. Tracks the status of individual employees, their covered dependents and changes that might be affected by federal and local regulations. A familiar Microsoft Windows interface. Works intuitively to allow users to quickly customize their systems and set up benefits. Accurate record-keeping. Helps you avoid costly errors by keeping your data accurate. Big-system performance. Delivers the comprehensive features, reliability and convenience you might expect from a more expensive system. Employee Self-Service. Uses a company intranet and a secure connection to allow employees to view and update personal data and obtain critical benefits and attendance information. AVAILABLE IN TWO EDITIONS: Enterprise Edition for businesses requiring an enterprise-class, back-end database Corporate Edition for small to mid-sized organizations ACCPAC HR Series puts you in control of your HR and benefits administration functions.

10 ACCPAC WAREHOUSE MANAGEMENT SYSTEM ACCPAC Warehouse Management System (WMS) is a powerful, feature-rich application designed to automate materialshandling processes for retailers, manufacturers and distributors. AUTOMATE WAREHOUSE OPERATIONS AND INCREASE PRODUCTIVITY Integrating advanced radio-frequency (RF) and barcoding technologies with core warehousing functionalities, ACCPAC WMS provides comprehensive fulfillment center and warehouse management capabilities, including order management, receiving, stocking, replenishment, picking and related warehouse tasks. ACCPAC WMS increases inventory-handling accuracy, improves allocation of human resources within the warehouse and reduces carrying costs associated with obsolete and slow-moving stock. You can pick, pack and ship orders easily and accurately regardless of the size of your business. Instant updates. Automatically updates Order Entry and Inventory Control, so that everyone across your organization, from your warehouse staff to your customer service department, has complete access to all order shipment information. Streamlined receiving and put-away. Ensures accurate and timely inventory receipt and put-away, from the receiving dock to your warehouse and into the right location. Optimized inventory control. Assures complete control and flow of information between your back office and your warehouse floor. An easy-to-use browser-based interface provides the ability to generate reports and track inventory activities across your entire enterprise. Take a look at just some of what you get with ACCPAC WMS: Easy order fulfillment. Tightly orchestrates picking and packing within your warehouse, maximizing staff productivity and facilitating quick order fulfillment. Orders are sent via RF to the warehouse floor from the ACCPAC WMS browser-based application. Advanced technology. Verifies picks by reading barcodes that confirm the product, quantity and shipping carton requirements. Staff can pick multiple orders during a single walk through the warehouse, no matter what picking style your warehouse uses. Simple shipping. Provides a streamlined shipping solution that produces shipping labels, packing slips, carton content labels and advanced shipping notices, eliminating errors in transcription from customer orders. Control over warehouse activities. Monitors exactly what is going out the door and supplies your customers with immediate shipment data. ACCPAC WMS saves on labor costs by reducing the need for dedicated shippers and checkers. With ACCPAC WMS, real-time inventory information can be accessed through a familiar browser-based interface.

11 ACCPAC EXCHANGE ACCPAC Exchange is a comprehensive, Web-based electronic data interchange (EDI) solution that makes it easy to exchange data with your trading partners. EXPAND BUSINESS OPPORTUNITIES AND REDUCE TRADING COSTS Ideal for companies that have already standardized on EDI, ACCPAC Exchange also opens up new opportunities for businesses that have found traditional VAN-based EDI costprohibitive. Flexible and easy to implement, it integrates with straight out of the box, and also provides stand-alone capabilities. Featuring a wide range of deployment options, ACCPAC Exchange integrates back-office automated transaction processing, Internet trading and the global EDI network. It complies with traditional EDI technologies to facilitate quick data exchange with trading partners, regardless of which EDI system or value added network (VAN) they are using. Take a look at just some of what you get with ACCPAC Exchange: Complete EDI capabilities. Reduces business transaction costs, complies with order processing and reconciliation, reduces error rates associated with manual data entry, speeds collection times, improves shipping and receiving accuracy and enhances customer satisfaction. Cost-effective performance. Requires minimal infrastructure requirements and lets companies send and receive EDI orders, invoices, shipping acknowledgements and other documents without the expenses typically associated with traditional VANs (for example, set-up fees, lease lines and interconnect fees). Essential EDI security. Sends documents via the Internet through ACCPAC Online to IBM Application Hosting Business Exchange Services, where they are routed to the proper trading partners. An EDI trading community. Supports thousands of trading partner documents and a user-friendly interface, making ACCPAC Exchange an ideal platform for improving business efficiency across your entire supply chain and enabling you to create your own cost-effective EDI trading community. Choose from a full suite of complementary EDI software: With ACCPAC Exchange, you can exchange data securely over the Internet with other Internet-based EDI users. ACCPAC Exchange Transaction Manager the engine that provides bi-directional translation and integration with. ACCPAC Exchange Maps trading partner-specific documents with guaranteed compatibility to their EDI document standards. ACCPAC Exchange ASN software that meets the containerlevel requirements set by many trading partners who mandate that an Advanced Ship Notice (or 856) document be sent before receipt of goods.

12 ACCPAC etransact ACCPAC etransact is a complete Web store creation and management solution that allows companies of all sizes to conduct business over the Web, quickly and easily. SELL ONLINE AND IMPROVE BUSINESS EFFICIENCY ACCPAC etransact offers powerful features typically available only to large corporations, delivering high-performance businessto-business (B2B) and business-to-consumer (B2C) e-commerce capabilities in a single, robust, business-to-everyone (B2E) solution. Customization options. Delivers a variety of customization options and includes more than 80 Web store designs as well as the ability for you to create your own designs. Speedy implementation. Uses existing customer terms, pricing and discounts, and prepares data for Web presentation while preserving existing information. Because ACCPAC etransact seamlessly integrates your front-end e-business system with your back office, it provides significant cost savings over the long term that can help make your Web store profitable. By adapting the business processes that have made you successful offline to make you equally successful online, etransact helps you easily extend your business to the Web. Take a look at just some of what you get with ACCPAC etransact: Profit-building tools. Manages customer and inventory data and requires a minimal investment in tools and training. Easy navigation capabilities. Provides intuitive navigation elements, including search and help functions, that allow your customers to quickly locate the items they want. You can also illustrate your products and services and provide an interactive experience to help you increase sales. Fast transactions for less. Accelerates order processing and reduces the need for additional order-entry personnel. Back-office integration. Offers out-of-the-box integration with, enabling Web orders and payments to automatically flow to your accounting system. Orders are processed on demand, and completed order information is instantly made available to Web shoppers. The etransact user interface makes it easy to build and maintain your Web store.

13 ACCPAC epos ACCPAC epos is a comprehensive point-of-sale system for fast-paced, high-volume, multi-site retail operations. STREAMLINE RETAIL OPERATIONS AND BOOST PROFITS ACCPAC epos provides a single window to every facet of your storefront. It offers merchants a cost-effective, easy-to-administer solution that scales to meet even the most complex retail demands. Securely deployed across a local area network or the Internet, ACCPAC epos features an intuitive Web-based interface and delivers a complete view of your customer activities and inventory. It offers a range of features not commonly found in other pointof-sale systems, providing you with a complete solution for automating multi-site retail operations, streamlining your enterprise and improving your bottom line. Take a look at just some of what you get with ACCPAC epos: Sophisticated technology. Integrates with all retail technologies, including barcode scanners, real-time credit card processing, weigh scales, pole displays and more. ACCPAC epos accelerates check-out speed and accuracy while providing real-time integration and reporting across your enterprise. Support for multiple remote sites. Makes it easy to check inventory and determine daily sales numbers at remote locations. All you need to link your head office with remote locations is an Internet connection. Advanced security features. Closely integrates with your backoffice accounting system, providing real-time inventory information, customer profiles and available credit data, along with real-time price monitoring. User-friendly, scalable interface. Allows you to extend the reach of your system as your business expands. Our single-server installation model facilitates fast, economical deployment and ongoing maintenance and also makes it easy to add extra workstations down the road. Customized reporting capabilities. Uses Crystal Reports, a comprehensive reporting tool that makes reporting easy. You can use the reports to determine seasonal sales trends, decide what and when to order, when to discount and more. You can also track ROI on ads, mailings and other promos, and add logos and graphics for formal reports. ACCPAC epos is an ideal point-of-sale solution for fast-paced, high-volume, multi-site retail operations.

14 ACCPAC INSIGHT ACCPAC Insight is an enterprise-wide reporting, budgeting, forecasting and consolidation solution that helps companies manage, distribute and integrate data from a unified source. CONSOLIDATE DATA AND GAIN CONTROL OF YOUR BUSINESS Designed to help you create and customize reports than can withstand tough scrutiny, ACCPAC Insight provides high-performance financial management capabilities that extend far beyond your General Ledger. Its comprehensive feature set includes bottom-up budgeting, write-back and drill-down capabilities, and much more. ACCPAC Insight makes it easy to capture information and report on data from your front- or back-office systems or any other database of your choice. A familiar Microsoft Excel-based interface ensures that you can be up and running quickly, significantly minimizing your learning curve. Take a look at just some of what you get with ACCPAC Insight: Data collection from multiple sources. Offers powerful Universal Data Access routines that provide the ability to integrate data not only from, but also from any ODBC-compliant database, along with the ability to build your own filters. Advanced data management. Integrates and consolidates information from disparate, enterprise-wide applications and databases and distributes it securely to key staff in real time. Consolidate reports, budgets, forecasts and plans and automatically modify them as assumptions change. A familiar Microsoft Excel interface. Provides a special wizarddriven interface and a familiar Excel-based format that makes ACCPAC Insight remarkably easy to learn and use. Access to critical operational and sales data. Provides access to sales, customer, product, vendor, employee, geographic data and more. You can quickly integrate information into meaningful reports and distribute them across your enterprise in real time while applying user-level security that ensures confidential information remains confidential. Enhanced reporting efficiency. Streamlines the collection, consolidation and reporting of financial and non-financial data. Simplifies data access by automating distribution to key personnel enterprise-wide. Easy report creation. Produces reports across multiple costcenters or business entities. Creates high-volume, customized reports to satisfy every business requirement, both internal and external. ACCPAC Insight provides key personnel with the data they need, when they need it, for informed, strategic decision-making.

15 ACCPAC CFO ACCPAC CFO is an easy-to-use financial diagnostic tool that facilitates strategic business planning and helps companies make informed decisions based on probable outcomes. ANALYZE YOUR CHOICES AND MAKE INFORMED FINANCIAL DECISIONS Using sophisticated goal-seeking and what-if business analysis processes, ACCPAC CFO helps you identify the impact of every business decision before you make your first move. You can quickly assess your company s financial health, find and expose blind spots, identify critical success factors and measure the financial impact of key business drivers. Designed for small to medium-sized enterprises, ACCPAC CFO delivers enterprise-strength financial diagnostics at an entry-level price. You can thoroughly analyze different strategic business opportunities, model the results of every decision and move forward with confidence. Integrated budgeting. Allows you to easily prepare a budget or forecast using the roll-forward feature included in ACCPAC CFO. You can review target goals for your income statement and balance sheet and then roll any modifications forward into next year s financials. Comparative financial modeling. Allows you to create detailed financial comparisons and reports using the optional ACCPAC KPI (Key Performance Indicators) module. You can develop in-depth company-to-company and division-to-division comparisons that let you thoroughly analyze the business performance of your entire organization. Take a look at just some of what you get with ACCPAC CFO: Easy-to-read graphical interface. Instantly reveals the health of your business from a single screen, or scorecard, that assesses your business performance. You can quickly evaluate and communicate your company s financial position and strategic goals, detect hidden problems and make informed business decisions. Strategic planning capabilities. Provides a framework for indepth quantitative analysis that can be used to make targeted business decisions. ACCPAC CFO s goal-seek capability helps you achieve your strategic business objectives by identifying the most sensitive financial variables and then displaying them in priority order. Flexible data integration. Integrates with ACCPAC Advantage Series and can also be used as a stand-alone application for manually entering summarized income statement and balance sheet data. You also have the option to import data directly into ACCPAC CFO from Microsoft Excel spreadsheets and leading write-up packages. ACCPAC CFO provides financial diagnostics capabilities in a unique, easy-tounderstand and fully interactive format.

16 ACCPAC MESSENGER ACCPAC Messenger unifies , voice mail and fax messages into a single communications solution designed to enhance productivity throughout your enterprise. INTEGRATE BUSINESS COMMUNICATIONS AND ENHANCE PRODUCTIVITY With ACCPAC Messenger, keeping in touch with customers and clients is easy. The notification features included in the application automatically alert you whenever you receive fax or voice messages in your mailbox. Administering and managing mailboxes across your enterprise is quick and easy with ACCPAC Messenger. It does not require a dedicated server, and includes a user-friendly interface and customization options. Three powerful mobility features are built into Messenger and are based on subscriber-defined criteria that can be changed or modified as needed. Take a look at just some of what you get with ACCPAC Messenger: Enhanced productivity and responsiveness. Provides a graphical interface for organizing and responding to messages quickly. Because it is integrated with , ACCPAC Messenger allows employees to retrieve and act on important voice and fax messages quickly, whether they are using a desktop PC, laptop computer with a modem, hotel telephone system or wireless telephone. Easy administration. Integrates and simplifies your business communications by providing a single directory for voice and fax you only have to update information once. Single-point, centralized management of ACCPAC Messenger, across any number of message servers, helps you reduce annual administrative costs for your corporate communications systems. Multiple administrative capabilities. Provides streamlined mailbox administration to dramatically save time managing system moves, adds and changes, and directory lists. Eliminates the effort and cost of maintaining separate voice mail and fax networks. Secure access. Offers sophisticated management and security of network access to the administrative console, as well as client access to the server via active directory integration. Fast Implementation. Eliminates the requirement for costly telecommunications equipment or new hardware. ACCPAC Messenger integrates easily with many leading telephone systems and with multi-port voice cards, Internet fax over IP, and local and wide area data networks. Unique, flexible design. Offers a range of options designed to enhance your system, including the ability to integrate address books to computer-based applications, answer calls to a group of telephone extensions based on round-robin or simultaneous group call routing, and more. With ACCPAC Messenger, administrators can use a single interface to manage user access, mailboxes, faxing, hardware devices and more.

17 ACCPAC ONLINE ACCPAC Online is a premier application service provider (ASP) that offers secure, anytime, anywhere access to ACCPAC business management applications and complementary Microsoft Office productivity software. HOST YOUR APPLICATIONS ONLINE AND TRANSFORM YOUR BUSINESS Eliminating the upfront costs associated with purchasing, installing and configuring specialized hardware and software, ACCPAC Online requires just a PC and an Internet connection to get you up and running. As your business grows, you can easily add more applications and connect more users. ACCPAC Online provides a low-cost strategic advantage that allows you to concentrate on your business not on your technology infrastructure with 24/7 technical support and service agreements that guarantee the availability and performance of your ACCPAC Online applications. Long-term affordability. Offers affordable monthly fees that cover everything from infrastructure and software support to daily backups and software updates. Robust security. Delivers advanced security and systems management technology in its data centers to provide your business with infrastructure management and systems monitoring. Responsive customer service. Includes 24/7 customer support provided by ACCPAC-certified experts, maintenance and upgrade support, and full backup and recovery capability without disrupting your business. Take a look at just some of what you get with ACCPAC Online: Anytime, anywhere access. Provides your business with access to your ACCPAC application data anytime, anywhere. ACCPAC Online connects multiple remote locations to the same system, allowing critical data to be easily shared across your enterprise. Flexible deployment options. Lets you to choose from among a range of options, including purchasing the software you subscribe to at ACCPAC Online or allowing it to be hosted by an ACCPAC Hosting Partner. Upgrade and trade-in pricing are available when you are ready to switch from one environment to another. Scalability on demand. Enables you to grow your business without increasing your IT support burden. Adding additional applications and users is easy with ACCPAC Online. Local training and support. Taps a network of more than 6,500 ACCPAC Business Partners around the world who can help you make the most of your hosted solutions with on-site consulting, training and implementation assistance. ACCPAC Online provides the benefits of cutting-edge ACCPAC technology at an affordable price.

18 ACCPAC AT A GLANCE ACCPAC is a global provider of award-winning end-to-end business management applications for mid-market enterprises. ACCPAC specializes in developing end-to-end business management applications that deliver high performance, advanced functionality and cross-product integration to smalland medium-sized enterprises. ACCPAC is dedicated to helping companies enhance competitive advantage and improve profitability. ACCPAC is a subsidiary of Computer Associates. ACCPAC has been helping clients succeed for more than two decades. ACCPAC is at work in over 130 countries. ACCPAC maintains a global network of over 6,500 highly trained and experienced Business Partners. ACCPAC enjoys the confidence of more than 500,000 registered customers. REGIONAL OFFICES Corporate Headquarters ACCPAC International, Inc Koll Center Parkway Third Floor Pleasanton, CA Australia Melbourne Sydney Canada Mississauga (Toronto) Montreal Richmond (Vancouver) India Bangalore Ireland Dublin Mexico Mexico D.F. Netherlands Arnhem Singapore Singapore South Africa Claremont (Cape Town) Durban Rivonia (Johannesburg) United Arab Emirates Dubai United Kingdom Uxbridge United States Atlanta Santa Rosa

19 ACCPAC AWARDS The open architecture of ACCPAC CRM gives users the tools to customize the product and integrate with legacy databases and thirdparty software already in place. Windows &.NET magazine, 9/15/02 With its expertise in back-office applications, and understanding of how they work and their importance in business processes, it should come as no surprise that ACCPAC CRM strives for the CRM ideal of interoperability in all enterprise programs. Customer Solutions magazine, 8/02 is a solid performer with superb reliability.... continues to have the highest reliability in its market category. The accounting is absolutely bullet-proof. Alan Salmon The Bottom Line is an exciting product that combines high-quality software engineering with ease of use. It is built on an open design foundation that provides maximum flexibility, both in installation and in use. Rated «««««out of «««««CPA Sofware News, January/March 2003 Visit ACCPAC at or call for more information about ACCPAC end-to-end business management applications. «««««STAR RATING

20 ACCPAC International, Inc Koll Center Parkway Third Floor Pleasanton, CA Copyright 2003 ACCPAC International, Inc. All rights reserved. ACCPAC, the ACCPAC logo, and the ACCPAC product names mentioned herein are registered trademarks or trademarks of ACCPAC International, Inc. in the United States and other countries. All other marks are registered trademarks or trademarks of their respective companies. COAD001U0803