Golden State Water Company Drought Response and Local Implementation
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1 Golden State Water Company Drought Response and Local Implementation Orange County Coastal Coalition September 25, 2014
2 ABOUT GOLDEN STATE WATER COMPANY Subsidiary of American States Water Company Providing water service since 1929 Operates 38 water systems, serving 75 communities in 10 counties Approximately 257,000 service connections 2,700 miles of pipeline
3 LOCAL SERVICE AREAS The Orange County District serves customers in its Los Alamitos and Placentia Customer Service Areas through approximately 42,700 service connections Los Alamitos CSA: Cypress, Los Alamitos, Stanton and portions of Rossmoor and Seal Beach Placentia CSA: Placentia, and portions of Cowan Heights, Lemon Heights, Orange, and Yorba Linda
4 REGULATED UTILITY Golden State Water is regulated by the California Public Utilities Commission (CPUC) The CPUC regulates all investor-owned utilities in California under the state s Public Utilities Code The CPUC authorizes all rates, rules, regulations and restrictions placed on customers of its regulated utilities
5 WATER SHORTAGE CONTINGENCY PLAN Golden State Water has implemented Stage II of its Water Shortage Contingency Plans for all systems Stage II triggers mandatory restrictions on outdoor water use
6 IMPLEMENTATION PLAN Communication Company website Mail Newspaper (public notices) Bill insert E-newsletter Bill message Media (op-eds/articles) Infographics Community events Talking points and training for employees
7 IMPLEMENTATION PLAN Reporting Golden State Water has made it easy for customers to report water waste in their communities Online using Water Waste Report Form By calling 24-hour Customer Service Center
8 IMPLEMENTATION PLAN Enforcement Golden State Water hopes to curb customer usage through education efforts and will continue its work to proactively share water-use efficient tips with the community A public agency representative may issue a citation in accordance with locally adopted municipal codes, adopted ordinances, or in cooperation with Golden State Water
9 CASE STUDY
10 CASE STUDY Large Landscape Audit System pressure Controllers Site conditions Irrigation schedule Valve malfunctions Sprinkler alignment Drainage Breaks and leaks Runoff
11 CASE STUDY Retrofit Repair system deficiencies Weather-based irrigation Smart controllers Water-saving sprinkler nozzles
12 CASE STUDY Savings Potential Smart weather-based controllers.20-35% Water-saving rotary or precision nozzles 10-35% Fixing system deficiencies.5-15% Drip irrigation conversion...(below spray heads) 80% Professional certified water management.30-35%
13 HELPING YOU USE WATER WISELY Golden State Water partners with other agencies to offer various rebate programs as incentives for customers to purchase water-efficient products. Funding is allocated on a first come, first served basis. High-Efficiency Clothes Washer (HECW) Rebates High-Efficiency Toilet (HET) Rebates Rotating Nozzles and Pressure Regulating Sprinkler Heads Weather-Based Irrigation Controller (SmarTimer)
14 WATER-USE EFFICIENCY TIPS Fix leaks. A dripping faucet can waste up to 3,280 gallons of water per year. An ultra-flow flush toilet can cut a family's total indoor water use by as much as 20%. Bathrooms claim nearly 75% of indoor water use. Customers could save up to 240 gallons a month by installing sink aerators to reduce water flow. Install water-saving shower heads. Avoid outdoor watering on windy days. Water in the early morning for best results. Early-morning watering is also the best way to avoid peak-demand periods.
15 Questions? Contact Information 24-hour Customer Service General Manager, Orange County District Ken Vecchiarelli
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