Draft Fuel Poverty Action Plan for London
|
|
- Lilian Dean
- 6 years ago
- Views:
Transcription
1 CAN Mezzanine, East Road, London, N1 6AH Draft Fuel Poverty Action Plan for London Consultation response from the Association for the Conservation of Energy This response is from the Association for the Conservation of Energy (ACE). ACE represents the energy efficiency sector in the UK. It works to enable the UK to become energy efficient, driving productivity and business competitiveness, providing warm and healthy homes, delivering a secure energy future and a vibrant low carbon economy. Working with its members and like-minded organisations, ACE delivers compelling research, policy thought leadership and effective campaigning in Westminster and devolved national and local administrations. The views in this response are those of the ACE staff team. They have been informed by the expertise and experience of the organisations that support our work 1, but they do not necessarily represent the views of those organisations. Please note that ACE worked in partnership with CAG Consultants, SE2 and CSE on the evidence base 2 for this draft action plan. 1 Introduction ACE welcomes the publication of the Mayor s draft Fuel Poverty Action Plan for London to help support the eradication of fuel poverty across the capital. We agree that fuel poverty remains at unacceptable levels and that it has not received the attention that the issue deserves. The draft Environment Strategy highlights that London s most pressing environmental challenges are harming Londoners health and the city s economy, and that the current pace of change is too slow. The Mayor highlights that big problems need ambitious responses. In our consultation response to the draft Environment Strategy, ACE commended the Mayor s activity and focus on improving air quality. This should continue, but also be replicated in relation to improving the energy efficiency of buildings, 1 A list of our members and organisations that have supported our recent work can be found here: 2 Fuel poverty in London: Research and Policy Report, CAG, ACE, SE2 and CSE, Association for the Conservation of Energy Consultation response 1
2 improving the lives and reducing health inequalities of those households that are in fuel poverty. It is appalling in today s society that there were between 1,300 and 4,000 deaths across London between 2011 and 2016 where the inability to heat homes adequately may have been a contributory factor. We also welcome the Mayor s commitment to establish a high-profile cross-sectoral Fuel Poverty Partnership to co-ordinate activity across capital. ACE is keen to work collaboratively with the Mayor, the GLA and the Partnership going forward in implementing the Fuel Poverty Action Plan. ACE s response to the draft Fuel Poverty Action Plan for London is broken into four key sections: Supporting the roll-out of borough referral networks. Improving the energy efficiency of London s homes. Energy for Londoners. Working with the UK Government. 2 Supporting the roll-out of borough referral networks ACE welcomes the Mayor s focus on boosting the incomes of people in fuel poverty by supporting benefits uptake campaigns and referral programmes that provide direct advice and support to the fuel poor. We are particularly pleased to see that up to 500,000 will be allocated over the next four years to support the creation or roll out of local advice and referral networks, including home visiting services, and builds on the exemplary activities of schemes such as SHINE and Kingston Warm Homes. However, we note that, with more than 335,000 London households in need of help, this equates to only 1.49 per household clearly not enough on its own to deliver advice and support. The Mayor will have to work with London s councils to ensure that this money levers in further funding. We agree with the Mayor that referral and outreach services must be backed up by the enforcement of regulations to ensure that fuel poor households do not have to live in inadequate accommodation, however this should not be focussed solely on fuel poor households. No household should have to live in substandard accommodation. 3 Improving the energy efficiency of London s homes In our response the Mayor s draft Environment strategy, ACE welcomed that energy efficiency is promoted as the first and best fuel, and we are pleased that this is reflected in the draft Fuel Poverty Action Plan for London. ACE s London Local Story 3 highlights the benefits of improving the energy efficiency of London homes in addition to the core benefit of tackling fuel poverty. More energy efficient homes are not only healthier and more affordable to keep warm, they are easier to maintain, their appearance may be enhanced and their value increased. Money that is not spent on energy bills is more likely to be retained in the local economy, and energy efficiency improvements themselves generate additional employment 3 ACE, Energy Efficiency in London, How energy efficiency benefits residents and businesses in London: Association for the Conservation of Energy Consultation response 2
3 We are therefore pleased to see that 10million will be allocated over the next four years to increase energy efficiency to tackle fuel poverty and reduce emissions, and also to see the Mayor s plan to design and roll out a focussed, world class homes energy efficiency programme as part of Energy for Londoners. Understandably there is further detail to come on how this money will be spent, and how the energy efficiency programme will operate, and ACE is keen to work with the GLA to maximise the opportunities that the scheme can deliver. However, as with the funding for the development and rollout of referral and advice services, this 10million will not in itself be sufficient to solve the problem. We urge the Mayor to work with local authorities and energy suppliers to ensure that London gets its fair share of ECO investment, and with the health service: this service will save money as people with warmer homes are healthier, and so health service funds could contribute towards energy efficiency investments. (See section 3.4.1, below, for more on this). 3.1 Minimum standards vs. whole house approach ACE supports minimum energy efficiency standards in homes across all tenures as part of the long term solution to fuel poverty, and we commend the Mayor on focusing on the most inefficient properties first. Initial targets should be developed to tackle these properties, while the trajectory of future standards should also be published. This will enable supply chain to develop for the increased standards, and encourage property owners to take early action, going beyond the standards in force at the time to meet future standards that they know will be relevant for them in the future. While it is essential to eradicate fuel poverty as quickly as possible, we believe that the key to the successful implementation of improving the energy efficiency of all buildings across London will be in setting achievable milestones. ACE would recommend that when setting the trajectory for milestones, the level of ambition should gradually be increased over time. This will enable planned growth in the supply chain and hence help to ensure that both sustained, quality employment for local tradespeople and quality installations are successfully delivered as a result of the Mayor s activities. However, minimum standards will not eradicate fuel poverty, and we agree with the Mayor to focus on a whole house approach to ensure that all energy efficiency needs of properties are met. As noted in the draft action plan, current and previous energy efficiency schemes have only offered basic and single measures. While such actions are likely to have reduced the fuel poverty gap of that particular household, it is unlikely that they have eradicated the problem of fuel poverty, and therefore there need to be a change in national policy to prevent this piecemeal approach. We should be avoiding multiple retrofit refurbishment projects on the same property wherever possible. The Mayor may wish to set criteria for the use of GLA money in this area that require a more comprehensive whole house style approach to be taken, whilst recognising that it may not be appropriate to spend excessive amounts of money on any one dwelling. In addition to eradicating fuel poverty, this step change in delivery can support the expansion of the capital s low carbon and environmental goods services sector and the Mayor s aim for London to be a zero-carbon city by Private Rented Sector While action to improve the energy efficiency of all housing tenures is required, we welcome the Mayor s strong focus on tackling fuel poverty in the Private Rented Sector (PRS) and the creation of the London Boroughs Private Rented Sector Partnership. London has the highest proportion of private Association for the Conservation of Energy Consultation response 3
4 renters in the UK at 28% 4, fuel poverty is particularly prevalent in this tenure 5 and there is growing evidence that identifies increasing costs to the NHS as a result of poor standards in this tenure 6. As noted above, we agree with the Mayor that referral and outreach services must be backed up by the enforcement of regulations to ensure that fuel poor households do not have to live in inadequate accommodation. However, this activity should not be focussed on fuel poor households only no-one should have to live in substandard accommodation. The ACE team has a long history in working on improving the energy efficiency of the private rented sector. ACE delivers secretariat services for the PRS coalition, a large group of organisations working across the PRS, and we would like to invite the GLA to participate in the group going forwards. Research by Kelly Greer, Research Director at ACE, between 2008 and found that the Housing Health and Safety Rating System (HHSRS) gives local authorities the power to enforce minimum housing standards related to Excess Cold, thus tackling fuel poverty and also potentially reducing carbon emissions. However, this research found that HHSRS was not being used nearly as widely or effectively as it could be and, therefore, there is great potential for HHSRS to be used more proactively to reduce fuel poverty. The introduction of mandatory Minimum Energy Efficiency Standards (MEES) in the private rented sector in 2018 will give local authorities further powers to tackle poor energy efficiency standards. ACE has published a detailed account 8 of how we feel that MEES is a missed opportunity due to loopholes within the regulations, and we are concerned that action to eradicate fuel poverty and improve the energy efficiency of properties may not be taken as a result. In particular, we would actively encourage the Mayor to lobby the UK government to introduce a cost cap for landlords as part of the forthcoming consultation on MEES regulations. It is essential that the current minimum standards are effectively implemented so that this activity can be replicated as the energy performance standards are increased over time, and so the energy efficiency market can expand and move into other housing tenures to fuel poverty proof as many homes as possible Proactive implementation of standards ACE believes that the key to delivering improvements in this sector will be ensuring that London Boroughs are well resourced to work with landlords and tenants to ensure minimum standards through 4 ACE, 2016, Local Story - Energy Efficiency in London: How energy efficiency benefits residents and businesses in London: 5 As highlighted in the draft action plan, 36% of all fuel poor households are living in the PRS, and the PRS has the highest fuel poverty gap of As highlighted in the draft action plan, it is estimated that 82,000 privately rented properties in London are associated with excess cold, with the cost to the NHS as a result of not improving them being 18.9m per year. The action plan also highlights that each local Health and Wellbeing Board spends around 27,000 per day treating the illnesses associated with cold homes due to cold-related hospital admissions and repeat GP visits, mostly from respiratory and cardiovascular conditions. 7 Impetus Consulting Ltd (Kelly Greer and Emma Jones), 2008, Tackling fuel poverty using the Housing Health and Safety Rating System (HHSRS). Final report: National Energy Action (NEA) (Kelly Greer), Impetus Consulting Ltd (Emma Jones) and Blooming Green, 2011, HHSRS: Your power to warm homes in the private rented sector. Policy report: and toolkit: Association for the Conservation of Energy Consultation response 4
5 the HHSRS and MEES are being met, and if they are not then the boroughs should be able to enforce standards. While London Boroughs should respond to any complaints from tenants and referral agencies (reactive), they should be proactively reviewing properties in their areas as specified in the Housing Act Unfortunately, there is still limited awareness of HHSRS outside of Environmental Health departments, limited awareness of the forthcoming MEES within local authorities, and limited resources to deliver on both legislative requirements. Practitioners are also unsure how they should implement MEES, including how to strategically target properties 9 (see response relating to data in section below). Given the resource constraints already facing local authorities and a lack of awareness of standards, it seems unlikely that the minimum standards related to either HHSRS or MEES will be widely enforced across London, by any other than the most proactive local authorities. Previous research found that local authorities differ in their approach to charging for HHSRS enforcement activity, and that this could be a key factor in determining how proactive a local authority can be. BEIS have indicated that the introduction of MEES is likely to trigger burden funding for councils, however this has yet to be defined. In addition, councils are only beginning to implement civil penalties introduced as part of the Housing and Planning Act While all London Boroughs should work collaboratively with landlords in the first instance to meet these standards, if enforcement action becomes necessary then landlords should be charged, and any charges and fines should be ring fenced within Trading Standards and Environmental Health departments to ensure that further proactive activity is well resourced. ACE, in partnership with CAG Consultants, is working on a project the Warm Arm of the Law - looking at how MEES and HHSRS can be proactively and strategically implemented and enforced to support the eradication of fuel poverty. We have already had initial discussions with the GLA s Private Rented Sector Programme Manager, and would welcome involvement from the GLA Environment team to ensure that the project s findings can be useful to London. ACE welcomes the introduction of the GLA s database of landlords and lettings agents who have been convicted of criminal offences. ACE would recommend that the Mayor investigates the level of enforcement activity around properties that do not have EPCs. We understand that some Trading Standards teams across the UK, including in London, are not prioritising this activity, which undermines the effectiveness of MEES Selective licensing ACE welcomes the Mayor s vision to hold responsibility for considering and approving selective licensing schemes for the PRS. While ACE recommends that London Boroughs work with both landlords and residents before moving to enforcement action, we agree that selective licensing is an important tool in raising standards (in both energy efficiency and wider housing standards) and can result in additional benefits to society such as reducing tax evasion from rental income, immigration enforcement and crime prevention Based on evidence gathered by ACE following interactions with a number of practitioners and key stakeholders Association for the Conservation of Energy Consultation response 5
6 3.2.3 Economic benefit of driving standards in the PRS Research by CAG, ACE, SE2 and CSE for the GLA 11 looked at the cost of meeting the first Minimum Energy Efficiency Standards (MEES) milestone (improvement of all properties to a minimum EPC band C). Building on this research, ACE considers that in London, 1.6 billion investment in energy efficiency would be required to meet these targets 12. Whilst details of these future targets have yet to be determined by BEIS, this analysis provides an indication of the level of investment that would be required. This investment could lead to the installation of 1.47 million measures in London s private rented sector homes and could include, for example: 168,900 new wet central heating systems being installed. 52,400 homes having solid wall insulation. 91,700 homes having cavity wall insulation. 242,100 having loft insulation. 438,200 LED lights being installed. ACE conservatively estimates that this investment in energy efficiency could lead to the creation of at least 2,500 jobs in the sector across London, and an additional 1,700 jobs in the longer term Using data to strategically target fuel poor households and inefficient properties We welcome the future availability of a new open-source pan London Energy Performance Certificate (EPC) data model to enable local government to drive better long term planning of interventions at a property level, and guidance to London Boroughs on how they can legally and responsibly use data to identify households in fuel poverty. ACE would recommend that the Mayor investigates enforcement action for properties that do not have EPCs. As noted in section we have heard that some Trading Standards departments are not enforcing the provision of EPCs when properties are sold or rented. Ultimately this will reduce the effectiveness of the EPC data being used to target properties, and also undermines the implementation of MEES. ACE s Warm Arm of the Law project is looking at data that can be used to strategically target private rented properties, including both EPC and Tenancy Deposit Scheme (TDS) data. We would welcome the opportunity to work closely with the GLA on this issue. 3.3 Household profiles The potential role of energy efficiency in eradicating fuel poverty can be seen in Figure 1 of the draft Fuel Poverty Action Plan, which details the proportion of households in fuel poverty across London (F&G rated properties highest proportion, E rated properties - 3 rd highest proportion). This and the additional data contained within this section of the draft action plan, justifies the targeting of the least efficient properties first. Figure 2 details the number of fuel poor households in London. Fuel poor households are not as prominent within F and G rated properties, while there is a large number of fuel poor households living 11 Fuel poverty in London: Research and Policy Report, CAG, ACE, SE2 and CSE, Based on no more than 5,000 being spent per property. 13 Analysis of Building the Future: The economic and fiscal impacts of making homes energy efficient, Verco and Cambridge Econometrics, 2014: Assumptions include a similar profile of delivery and a similar profile of both public and private investment. Association for the Conservation of Energy Consultation response 6
7 in E rated properties are. This fact underlines the necessity to ensure standards are effectively implemented for F and G rated properties so that they can be targeted at a greater number of properties (E and D rated properties). Figure 2 also justifies the need for the development of grants, incentives and financial products since the highest number of fuel poor in London are living in homes with solid walls. ACE welcomes the focus on vulnerable households, particularly those who are suffering long term illnesses or disabilities. As the draft action plan outlines, such households are significantly more likely to be in fuel poverty compared to other households. Almost one in five of these households were living in fuel poverty in 2014 in London, compared to fewer than 1 in 12 households with no long-term illness or disabilities. There were 158,500 households with a person with a long-term illness or disability in 2014 that were in fuel poverty, comprising nearly half (45.8 per cent) of all fuel-poor households in London. ACE has been working with the University of York on a UKERC funded project 14 looking at justice in energy efficiency policy and programmes. The focus is on the effect of energy efficiency policies and programmes on disabled people and low income families with children, and the project is investigating how energy efficiency policies actually affect these groups, and whether policy outcomes are consistent across the UK. ACE is happy to provide further information about this project to the GLA. 3.4 Grant funding, fiscal incentives and finance Grant funding As noted above, ACE is pleased to see that 10million will be allocated over the next four years to support an energy efficiency delivery programme focussing on fuel poverty and emissions reduction. ACE recommends that grants (rather than loans) are made available for low income households, where savings are often taken in comfort rather than in bill savings and hence loan repayments may not be affordable. We would also recommend that partial public funding is made available to help grow the market and reduce costs for new technologies or those with longer paybacks (for example, solid wall insulation). We agree with the Mayor that London has a poor track record in securing its fair share of energy supplier obligation funding, and welcome the Mayor s proposal to work with energy companies and boroughs, using analysis of EPC and deprivation data, to target their heating and insulation measures at those low-income households that have not previously benefited from ECO (or other support). We would recommend that the Mayor encourages all London Boroughs and the London Association of Local Energy Officers (ALEO) to develop and agree a London-wide definition of eligible households under the ECO flexible eligibility mechanism, and ensure that all London Boroughs have published a statement of intent. We would request that all statements include reference to PRS properties, particularly in light of MEES in its current form (requiring no up front cost for landlords). ACE agrees with the Mayor that carbon offset funding should be used to tackle fuel poverty and we commend those London boroughs who are already taking forward activity in this area (e.g. Islington, Tower Hamlets etc). This approach, while focussed on reducing carbon emissions, should be used to tackle fuel poverty in the capital and we would welcome the Mayor developing guidance to all London Boroughs on how funds can and should be applied to fuel poverty alleviation schemes and the PRS Association for the Conservation of Energy Consultation response 7
8 3.4.2 Fiscal incentives and finance ACE considers that using fiscal incentives and finance propositions to support energy efficiency in domestic buildings can encourage individuals and organisations to act before standards are applied, which in turn can smooth the development of market and the supply chain and increase public acceptance of the standards. The draft Fuel Poverty Action Plan notes that the Mayor will call on government to develop fiscal incentives to increase the uptake of solid wall insulation. While we agree that financial and fiscal incentives need to be developed, we question why there is focus only on solid wall insulation. Broader fiscal incentives, such as a stamp duty rebate, can raise the profile and value of energy efficiency in the wider housing sector. ACE is currently undertaking a sector survey to look at the potential for home-owner incentives. This follows on from an ACE member round-table earlier in the year and is intended to collect evidence that we can all use to inform our work with government and in particular our responses to the call for evidence on building a market for energy efficiency, which was published alongside the Clean Growth Strategy. ACE would be happy to provide the GLA with the results of this survey and work together on the development of proposals in London. ACE welcomes the proposal to work in partnership with health services to develop a strong evidence base showing what healthcare cost savings can be achieved, which would strengthen the case for investment and may enable the development of new financing mechanisms for fuel poverty interventions, for example through social impact bonds. We welcome the announcement 15 about the landmark devolution deal between the Mayor and NHS London to improve health and care across the capital, and hope that this results in greater collaboration with the health sector on fuel poverty. 3.5 Planning As detailed in our response the Mayor s draft environment strategy, ACE would like to see the Mayor look at how planning (and building control) could support energy efficiency interventions. ACE supports the use of trigger points for buildings to meet minimum energy efficiency standards, both in terms of the point of sale and rental of domestic properties. Consideration should be given to those properties that are not sold or rented, and therefore ACE recommends that energy efficiency improvements should be mandated during significant refurbishment activity. The Mayor should be encouraging homeowners to retrofit their properties when they are extending their homes e.g. loft and basement extensions. Households should be encouraged to undertake deep energy efficiency retrofit activities during their property s extension to avoid further disruption at a later date. While the UK Government s Clean Growth Strategy rules out consequential improvements through the Building Regulations, the Mayor should consider whether all London Boroughs could implement Supplementary Planning Guidance (SPG) on this issue. ACE is currently working on a range of ideas on how to integrate energy efficiency into refurbishment work and will be happy to share the results with the GLA once available. We would also like to see the Mayor provide specific guidance to London Borough Planning (and Building Control) departments on the application of solid wall insulation. This has been referenced as a barrier to activity in London for a number of years, yet the problem has not been resolved and approaches are inconsistent across London. We would encourage the Mayor to exert his influence on 15 Association for the Conservation of Energy Consultation response 8
9 London Borough planning teams to encourage greater weighting to alleviating fuel poverty when considering solid wall insulation applications. 3.6 Local government resourcing In addition to the points raised in section regarding activity and enforcement in the private rented sector, there are wider resourcing problems across the London Boroughs 16. To further support activities across other tenures (e.g. owner occupied and social), the Mayor should ensure that all London Boroughs should be adequately resourced to coordinate activity on energy efficiency retrofit and advice services, including: Environmental Health: proactive implementation of HHSRS and MEES. Trading Standards: proactive implementation of MEES and regulations requiring the provision of EPCs. Fuel poverty, HECA, Sustainability, Energy, Housing officers: provision of advice and links with referral agencies, strategic targeting of sub-standard housing. 4 Energy for Londoners ACE welcomes the Mayor s proposal to develop an energy supply company for Londoners, enabling access to fairer energy tariffs. We understand the reasons behind the decision to initially work with an existing supplier. We believe that the Mayor should keep open the option to move to a fully licensed supply company so that properties in London could benefit from energy efficiency propositions as part of an Energy Services Company (ESCO) model, thus integrating demand side actions into the supply company. 5 Working with the UK Government ACE agrees that the Mayor cannot solve the problem of fuel poverty alone, and he should continue lobbying national government on a range of issues: Supporting energy efficiency as a national infrastructure priority. The future changes to MEES to limit exemptions, including the introduction of a cost cap, and ensuring that the regulations are effective in improving the energy efficiency of the PRS. The devolving of powers to introduce selective licensing across London. Improving national funding for energy efficiency improvements, including: o The future development of the Energy Company Obligation (ECO) (as highlighted in the UK Government s Clean Growth Strategy) and ensuring that London receives its fair share of funding. o Securing funding from public health programmes to support fuel poverty and referral schemes. Developing fiscal incentives and financial propositions to promote energy efficiency retrofit across all housing tenures. 16 As detailed in the draft Environment Strategy and this draft action plan, local government resources are limited across the capital. Association for the Conservation of Energy Consultation response 9
10 The development of policy around the energy efficiency of new build homes, to future proof all homes against fuel poverty and ensuring that retrofit works are not required on these properties in the future. Association for the Conservation of Energy Consultation response 10
London Environment Strategy
CAN Mezzanine, 49-51 East Road, London, N1 6AH 020 7250 8409 kelly@ukace.org London Environment Strategy Consultation response from the Association for the Conservation of Energy 1 Overview This response
More informationEnergy Strategy Scotland s Energy Efficiency Programme (SEEP) Consultation Questions
Energy Strategy Scotland s Energy Efficiency Programme (SEEP) Consultation Questions Brief Introduction to The is a unique alliance of 12 Scottish universities providing world-class capability and resources
More informationEnergy Efficiency and Local Taxation
Energy Efficiency and Local Taxation A paper for the Commission on Local Tax Reform Energy Saving Trust internal use page 1 of 11 Contents 1. Executive Summary... 3 2. Introduction... 4 3. The wider context...
More informationIntroduction. Acknowledgments
Introduction National Energy Action (NEA) and Energy Action Scotland (EAS) are national charities working to increase investment in energy efficiency to tackle fuel poverty in vulnerable households. NEA
More informationCommunities, Equality and Local Government Committee Inquiry into Poverty in Wales: Written Evidence from NEA Cymru
Communities, Equality and Local Government Committee Inquiry into Poverty in Wales: Written Evidence from NEA Cymru 1. In response to the announcement by the Communities, Equality and Local Government
More informationThe Green Deal and new measures to raise energy efficiency standards in the Private Rented Sector
The Green Deal and new measures to raise energy efficiency standards in the Private Rented Sector 27th th September DECC Why retrofit? Affects economic growth: Wasting money directly paying for unnecessary
More informationPRIORITIES FOR HOMES IN THE CLEAN GROWTH PLAN
PRIORITIES FOR HOMES IN THE CLEAN GROWTH PLAN HOMES & CLIMATE CHANGE 180 UK CARBON EMISSIONS BY SECTOR 160 The Paris climate agreement was a landmark achievement. All countries around the world now face
More informationImproving the energy efficiency of Welsh homes: A National Infrastructure Priority
istock Improving the energy efficiency of Welsh homes: A National Infrastructure Priority Improving energy efficiency of our homes has long been advocated as a way to improve people s lives, bringing benefits
More informationEMISSIONS REDUCTION PLAN: BUILT ENVIRONMENT POLICY RECOMMENDATIONS
EMISSIONS REDUCTION PLAN: BUILT ENVIRONMENT POLICY RECOMMENDATIONS Introduction The UK Green Building Council welcomes the adoption of an ambitious fifth carbon budget and the continued Government commitment
More informationEoin Ó Broin TD. Sinn Féin Spokesperson on Housing, Planning, and Local Government ACHIEVING ENERGY EFFICIENCY IN HOUSING
Eoin Ó Broin TD Sinn Féin Spokesperson on Housing, Planning, and Local Government ACHIEVING ENERGY EFFICIENCY IN HOUSING MARCH 2019 Achieving Energy Efficiency in Housing Contents Homes and Carbon Emissions...
More informationCONSUMERS CALL FOR GOVERNMENT AND INDUSTRY TO SET HIGHER ENERGY PERFORMANCE STANDARDS FOR ALL AUSTRALIAN HOMES
CONSUMERS CALL FOR GOVERNMENT AND INDUSTRY TO SET HIGHER ENERGY PERFORMANCE STANDARDS FOR ALL AUSTRALIAN HOMES Energy is an essential service, and integral to creating wellbeing and positive health outcomes
More informationMarch Supported by: Keeping Scotland Warm. Recommendations for ending Fuel Poverty in Scotland. Living with a Warm Home and a.
Suite 4a, Ingram House, 227 Ingram Street, Glasgow G1 1DA. Tel: 0141 226 3064 Fax: 0141 221 2788 Email: eas@eas.org.uk Website: www.eas.org.uk Energy Action Scotland is a registered charity working to
More informationShaping Housing and Community Agendas
Chartered Institute of Housing s Response to the Department of Communities and Local Government s Review of the Statutory Duties of Local Authorities April 2011 This consultation response is one of a series
More informationEnergy Efficient Scotland
Energy Efficient Scotland May 2018 Contents 01 Contents Ministerial Foreword 02 Executive Summary 04 Chapter 1 the Programme Vision and Objectives 18 Chapter 2 Scotland s Improving Building Stock 26 Chapter
More informationScottish House Condition Survey: Key Findings 2014
Briefing 16/11 March 2016 Scottish House Condition Survey: Key Findings 2014 To: All Chief Executives, Main Contacts and APSE Contacts in Scotland For information only to England, Northern Ireland and
More informationWe are Gloucestershire
Gloucestershire devolution statement of intent We are Gloucestershire July 2015 The Gloucestershire challenge Economic growth Working with the private, public and voluntary sectors to generate 34,000 new
More informationDoncaster Council Home Energy Conservation Act (1995) 2013 Report
Doncaster Council Home Energy Conservation Act (1995) 2013 Report Contents: Page 1. Report Introduction 1 2. The National Context 1 The Energy Act 2011 1 Green Deal 1 Energy Company Obligation 1 2 Renewable
More informationCIH London Housing Summit Improving Home Energy Efficiency RE:NEW. 6 October 2016
CIH London Housing Summit Improving Home Energy Efficiency RE:NEW 6 October 2016 Agenda 1. RE:NEW Overview Kore Mason, Programme Lead, GLA 2. Positive Energy, The Business Case for Retrofit Keith Von Tersch,
More informationERN Position Paper on Energy Performance of Buildings Directive
ERN Position Paper on Energy Performance of Buildings Directive Introduction This paper sets out the key messages from the Europe Regional Network (ERN) of the World Green Building Council (WGBC) on the
More informationRenewable Heat Incentive: proposals for a domestic scheme. Community Housing Cymru Group response
Renewable Heat Incentive: proposals for a domestic scheme Community Housing Cymru Group response 1. About Us The Community Housing Cymru Group (CHC Group) is the representative body for housing associations
More informationThe Green Deal and Energy Company Obligation (ECO): Frequently Asked Questions
The Green Deal and Energy Company Obligation (ECO): Frequently Asked Questions This document should help answer key questions you may have about the Green Deal and the Energy Company Obligation. Some of
More informationEST response to the ECO3 consultation
EST response to the ECO3 consultation Key points: We are concerned about levels of home energy efficiency funding in England. In order to meet the government s target of getting all fuel poor homes to
More informationFinancial Support for Energy Efficiency in Buildings
Financial Support for Energy Efficiency in Buildings BEUC response to the European Commission s public consultation Contact: Guillermo Beltrà energy@beuc.eu Ref.: X/2012/049 09/07/2012 BUREAU EUROPÉEN
More informationReview of Domestic Rating Green Rebates. Northern Ireland Environment Link. 26 September 2008
Review of Domestic Rating Green Rebates Comments by Northern Ireland Environment Link 26 September 2008 Northern Ireland Environment Link is the networking and forum body for nonstatutory organisations
More informationEnergy efficiency in the UK s buildings: key priorities for the new government July 2017
Energy efficiency in the UK s buildings: key priorities for the new government July 2017 THE CASE FOR ENERGY EFFICIENCY The Conservative manifesto (2017) promised to deliver Competitive and affordable
More informationHow, and to what extent, can UK energy and fuel poverty policy contribute to a socially just transition to a low carbon society?
A SOCIALLY JUST TRANSITION TO A LOW CARBON ECONOMY AND SOCIETY How, and to what extent, can UK energy and fuel poverty policy contribute to a socially just transition to a low carbon society? A think-piece
More informationFuel poverty. Rural Services Network policy briefing note. Context. Rural issues
Rural Services Network policy briefing note Fuel poverty Summary of RSN policy messages - Policy makers should recognise and act on the extent of fuel poverty in rural areas. - The value of the Winter
More informationResponse ID ANON-21GM-FAMB-D
Response ID ANON-21GM-FAMB-D Submitted to Energy efficiency and condition standards in private rented housing: A Scotland s Energy Efficiency Programme Consultation Submitted on 2017-06-30 09:53:55 Part
More informationWessex Energy Advice Centre Who We Are What We Do
Wessex Energy Advice Centre Who We Are What We Do Presentation by Peter Bywater Senior Project Manager Who We Are Name changed from Dorset Energy Advice Centre to Wessex Energy Advice Centre in July 2015.
More informationDeveloping Scotland s Energy Efficiency Programme
Developing Scotland s Efficiency Programme Kathleen Robertson Scottish Government A Plan for Scotland 2016-17 Programme for Government Climate Change will be a prominent feature of this parliament. The
More informationRESPONSE TO A CONSULTATION ON THE PROPOSED INTRODUCTION OF CITY WIDE SELECTIVE LICENSING IN LIVERPOOL
RESPONSE TO A CONSULTATION ON THE PROPOSED INTRODUCTION OF CITY WIDE SELECTIVE LICENSING IN LIVERPOOL AUTHOR: Amanda Kerr DESIGNATION: Manager TELEPHONE: 0151 794 3331 EMAIL: mandyc@liverpool.ac.uk DATE:
More informationEnergy efficiency in the UK s buildings: key priorities for the new government July 2017
Energy efficiency in the UK s buildings: key priorities for the new government July 2017 THE CASE FOR ENERGY EFFICIENCY The Conservative manifesto (2017) promised to deliver Competitive and affordable
More informationWarm Homes, Greener Homes: A Strategy for Household Energy Management
Warm Homes, Greener Homes: A Strategy for Household Energy Management Foreword People know that by saving energy they can also save substantial sums from their energy bills as well as saving the planet.
More informationPlanning for Zero Carbon Homes the policy context Neil Witney - DECC. 6 th May 2014
Planning for Zero Carbon Homes the policy context Neil Witney - DECC 6 th May 2014 Policy context for Zero Carbon Homes How is this to be achieved? regulation, planning, incentives How do we know if new
More informationVicky Dumbrell, Programme Manager, Better Homes. National Grid Warm Homes Fund. 1,620m (funding awarded from National Grid Warm Homes Fund)
Scheme Summary Name of Scheme: PMO Scheme Code: Lead Organisation: Senior Responsible Officer: Lead Promoter Contact: Case Officer: Warm Homes Fund BHY-WHF-001 West Yorkshire Combined Authority Elizabeth
More informationJOB DESCRIPTION JOB PURPOSE
JOB DESCRIPTION Directorate: Chief Executive s Office Job title: Street Outreach Worker Location: Oasis House, Northampton Grade: 6 Salary: 28,203 32,164 Division: Housing and Wellbeing Section: Housing
More informationDomestic Energy Efficiency in Suffolk: Raising our Ambition
1 Domestic Energy Efficiency in Suffolk: Raising our Ambition A report prepared by the Suffolk Climate Change Partnership on behalf of Suffolk s Local Authorities for the Home Energy Conservation Act 1995
More informationWRITTEN SUBMISSION FROM MICROGENERATION AND ENERGY EFFICIENCY BILL STEERING GROUP
WRITTEN SUBMISSION FROM MICROGENERATION AND ENERGY EFFICIENCY BILL STEERING GROUP Introduction The Steering Group came together to support the Members Bill on Energy Efficiency and Micro generation promoted
More informationHousing Association Regulatory Assessment
Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Linc-Cymru Housing Association Limited Registration number: L109 Date of publication: 21 December 2012 Welsh
More informationEST Policy Positions: Home Energy Efficiency & Renewable Energy
October 2015 EST Policy Positions: Home Energy Efficiency & Renewable Energy Introduction: the new government There have recently been a number of important developments and government announcements on
More informationJobs, growth and warmer homes
Jobs, growth and warmer homes Evaluating the Economic Stimulus of Investing in Energy Efficiency Measures in Fuel Poor Homes A Report by Cambridge Econometrics & Verco for Consumer Focus Foreword and Executive
More informationCandidate Information Pack
Candidate Information Pack Neighbourhood Manager (LET0095) Housing & Communities Location: Exeter Closing Date for applications: 1 February 2017 All disabled applicants meeting the essential criteria will
More informationDecent Homes Standard:
Applied Energy Products Ltd Morley Way Peterborough PE2 9JJ t 01733 456789 f 01733 310606 www.applied-energy.com Decent Homes Standard: Modernity & Thermal Comfort learning knowledge personal development
More information10/14/2011. The Low Carbon Retrofit Challenge and the Green Deal. Most of the houses we will have in 2050 are already built
The Low Carbon Retrofit Challenge and the Green Deal Phillip Morris Senior Scheme Manager, CSE What is low carbon retrofit? Upgrading the existing domestic (and nondomestic) housing stock to reduce the
More informationResponse. Smart Metering Implementation Programme Consultation on consumer engagement strategy. Neighbourhoods. Tel:
Response Smart Metering Implementation Programme Contact: Team: Michael Carnuccio Neighbourhoods Tel: 020 7067 1083 Email: michael.carnuccio@housing.org.uk Date: June 2012 Ref: NS.EN.2012.RS.18 Registered
More informationSWANSEA - 14 NOVEMBER
AUTUMN CONFERENCE 2015 SWANSEA - 14 NOVEMBER AMENDMENTS & TOPICAL MOTION Page: 1 Page: 2 Amendments to Conference Motions PM1: A Better Deal for Renters in Wales NB Amendments 1 to 13 have been accepted
More informationThe Green Deal. Tracy Vegro Director, Green Deal
The Green Deal Tracy Vegro Director, Green Deal Contents 1. Introducing the Green Deal 2. ECO and the Green Deal 3. Stimulating Demand 4. Consultation & next steps 2 1. Introducing the Green Deal 3 VISION
More informationWarmer, healthier, low-carbon homes
July 2014 Warmer, healthier, low-carbon homes Friends of the Earth s vision for UK energy efficiency policy A large-scale, publicly-funded, energy efficiency programme is a four-way win. It s great for
More informationCommunity Empowerment (Scotland) Act Part 2 Community Planning Guidance
Community Empowerment (Scotland) Act 2015 Part 2 Community Planning Guidance December 2016 Contents page number Part 1 Strategic overview of community planning 3 Foreword 4 Purpose of community planning
More informationDistrict Heating: Delivering affordable and sustainable energy summary findings
District Heating: Delivering affordable and sustainable energy summary findings April 2017 Social housing landlords and District, Community and Communal Heating Supporting energy and carbon reduction as
More informationConsultation on a Fuel Poverty Strategy for Scotland
Consultation on a Fuel Poverty Strategy for Scotland November 2017 Ministerial Foreword Everyone should have enough money in their pocket to pay the essential costs of housing and energy and still be able
More informationCall for Evidence Green Deal Framework
Call for Evidence Green Deal Framework Energy UK response 30 th November 2017 Introduction Energy UK is the trade association for the GB energy industry with a membership of over 90 suppliers, generators,
More informationFuel Poverty Commitment for Wales
Association for the Conservation of Energy 13 January 2003 Westgate House 2a Prebend Street London N1 8PT Tel: 020 7359 8000 Fax: 020 7359 0863 Web: www.ukace.org Email: info@ukace.org Jenny Wright Housing
More informationStop Climate Chaos Scotland Response to Scottish Government Consultation on Building Scotland's Low Emission Zones December 2017
Stop Climate Chaos Scotland Response to Scottish Government Consultation on Building Scotland's Low Emission Zones December 2017 Summary Stop Climate Chaos Scotland (SCCS) is a civil society coalition
More informationOpenness by design our draft access to information strategy
Information Commissioner s Office Openness by design our draft access to information strategy Draft Contents Openness by design - our draft strategy at a glance... 3 Introduction... 4 Our strategic context...
More informationJob Capsule Supplementary Information: Service Manager Temporary Accommodation Circa 51,000
Job Capsule Supplementary Information: Service Manager Temporary Accommodation Circa 51,000 Department/ Location Reports to Staffing responsibilities Housing Options Service Assistant Director of Operations
More informationSustainable landlord of the year: winner
Sustainable landlord of the year: winner Salix Homes: Salix Green Please provide a short summary of your approach or initiative Following a visit from Grant Shapps MP in January 2011, the Housing Minister
More informationBUILDING FOR TOMORROW, FREE OF THE COMPROMISE OF TODAY, BECAUSE WE ALL SHARE THE SAME HOME
BUILDING FOR TOMORROW, FREE OF THE COMPROMISE OF TODAY, BECAUSE WE ALL SHARE THE SAME HOME AGAIN > THINK CUSTOMER Imagination is the beginning of creation. You imagine what you desire, you will what you
More informationETI Response to Welsh Government s Call for Evidence - Energy Efficiency
ETI Response to Welsh Government s Call for Evidence - Energy Efficiency Summary 1. The Energy Technologies Institute (ETI) supports the energy efficiency vision for Wales to increase the take-up of energy
More informationAddressing fuel debt. Summary of conference held on 13 July 2016
Addressing fuel debt Summary of conference held on 13 July 2016 Introduction Our latest research shows that over a 12 month period nearly 1 in 10 households (2.9 million households) fall behind with payment
More informationConsumer Futures Unit Work Plan
ISSN 2398-6220 Different Rules for Different Fuels: Exploring Consumer Protection in the District Heating Market Consumer Futures Unit publication series: 2017/18-01 b Consumer Futures Unit Work Plan 2017-18
More informationConserve and Save - the Energy Efficiency Action Plan for Scotland
Friends of the Earth Scotland Consultation Response Conserve and Save - the Energy Efficiency Action Plan for Scotland January 2010 Introduction to Friends of the Earth Scotland Friends of the Earth Scotland
More informationSUSTAINABLE DEVELOPMENT MANAGEMENT PLAN 2018/ /20
SUSTAINABLE DEVELOPMENT MANAGEMENT PLAN 2018/19 2019/20 Version number Summary of changes Ratified By/Date & date 0.1 Approval of draft plan BHR CCGs Joint Management Team - Date to be confirmed 1.0 Approval
More informationThe UK Low. Transition Plan Plan An An introduction to our national strategy for. climate and energyfor climate and energy
The UK Low The Carbon UK Low Transition Carbon Transition Plan Plan An An introduction to our national strategy for climate and energyfor climate and energy Kathy Leach, British Embassy 1 The Government
More informationSwindon Affordable Warmth Strategy to Helping to eradicate fuel poverty in Swindon
Swindon Affordable Warmth Strategy 2018 to 2020 Helping to eradicate fuel poverty in Swindon 1 Contents Page 1. Introduction 3 2. Affordable warmth and fuel poverty 4 2.1 Definitions 2.2 Who does it affect?
More informationWelsh Government White Paper consultation. Striking the right balance: proposals for a Welsh Language Bill
Welsh Government White Paper consultation Striking the right balance: proposals for a Welsh Language Bill General Osteopathic Council response to the consultation 1. The General Osteopathic Council The
More informationResponse by the Northern Ireland Fuel Poverty Coalition to the Northern Ireland Executive Draft Programme for Government Framework
Response by the Northern Ireland Fuel Poverty Coalition to the Northern Ireland Executive Draft Programme for Government Framework 2016-21 July 2016 The Northern Ireland Fuel Poverty Coalition welcomes
More informationINCREASING THE NUMBER OF NEARLY ZERO ENERGY BUILDINGS
INCREASING THE NUMBER OF NEARLY ZERO ENERGY BUILDINGS UK NATIONAL PLAN Contents Page Introduction 1 UK application of the nearly zero energy building definition 1 UK Government Strategy 3 Reducing demand
More informationRenewing Alberta s Occupational Health and Safety System
Renewing Alberta s Occupational Health and Safety System Message from Honourable Christina Gray Minister of Labour Responsible for Democratic Renewal Every day, Albertans go to work. In every corner of
More informationTemporary Accommodation Manager
Job Family: Delivery Front Line Professional knowledge Job Title: Property Management and Temporary Accommodation Manager Grade: 9 Directorate: Date: 25 th March 2017 Version: 1:1 Role Profile - Details
More informationPathways to 40% CO 2 cuts
July 2010 Revised Briefing Pathways to 40% CO 2 cuts Introduction This briefing explains the main findings of research carried out by Carbon Descent for Friends of the Earth. The research carried out in
More informationIntegration of health and social care. East Renfrewshire Community Health and Care Partnership
Introduction Integration of health and social care East Renfrewshire Community Health and Care Partnership East Renfrewshire Community Health and Care Partnership (CHCP) welcome the Scottish Parliamentary
More informationKeeping Cumbria Warm. 3 rd Annual Conference 18 th January 2012
Keeping Cumbria Warm 3 rd Annual Conference 18 th January 2012 Fuel Poverty in the Community Raising awareness for front line staff and volunteers FREE Rural Energy Advice Programme ACTion with Communities
More informationCosts and benefits of tackling fuel poverty by improving energy efficiency in Wales in 2008
Costs and benefits of tackling fuel poverty by improving energy efficiency in Wales in 2008 Dilys Burrell and Greg Shreeve page 1 of 16 Revision Date Issued Author Reviewed Approved Description 1 February
More informationCIH consultation response
CIH response to the final report of Building a Safer Future: Independent Review of Building Regulations and Fire Safety About CIH The CIH (Chartered Institute of Housing) is the professional body for people
More informationEvaluating the benefits of solid wall insulation
Evaluating the benefits of solid wall insulation By Reg Platt, IPPR and Jan Rosenow, Ricardo-AEA March, 2014 Summary The government intends to cut the amount of support it makes available for households
More informationFortem. Regeneration and Retrofit. Executive Summary OCTOBER Task Group sponsored by:
Fortem Regeneration and Retrofit Executive Summary OCTOBER 2017 Task Group sponsored by: Introduction 1. Why whole home retrofit? The Government has made regenerating low income areas a priority to improve
More informationMAKING BEST USE OF RESOURCES IN ADULT SOCIAL CARE
Towards Excellence in Adult Social Care Programme MAKING BEST USE OF RESOURCES IN ADULT SOCIAL CARE SELF ASSESSMENT TOOLKIT: Self-assessment tool This self-assessment tool has been produced by Think Local
More informationGreen Deal: the story so far Tokyo Green Deal Seminar 24 February 2014
Green Deal: the story so far Tokyo Green Deal Seminar 24 February 2014 Alan Clifford Senior Policy Advisor Household Energy Efficiency Programme Overview Context and background How Green Deal works Development
More informationRooted in Our Community
Boston Mayflower Limited Welcome - Chair s Introduction Rooted in Our Community Increasing Local Housing Affordable Warmth Financial Capability Excellent Services Living Independently Resources Money and
More informationN:\NPH Corporate & Customer Services\NPH Board\Key NPH Documents\Delivery Plan\Delivery Plan V13.doc 1
N:\NPH Corporate & Customer Services\NPH Board\Key NPH Documents\Delivery Plan\Delivery Plan V13.doc 1 Contents 1. Foreword... 3 2. Introduction... 4 3. Vision, Mission and Values... 5 4. National Context...
More informationSocial Investment Aims and Objectives
Social Investment Aims and Objectives Our mission We are a force for good, driven by social justice, inspiring people and neighbourhoods to be the best they can be. Our vision We strive for a society transformed,
More informationThe Public Sector SUMMARY
The Public Sector SUMMARY In October 2017, the Government published its Clean Growth Strategy a broad-reaching document aimed at cutting carbon emissions while keeping costs down for consumers, creating
More informationRetrofitting social housing. Scaling up the opportunity in partnership
Retrofitting social housing Scaling up the opportunity in partnership The case for investment UK target to reduce greenhouse gas emissions by at least 80% by 2050 Domestic buildings account for 27% of
More informationA Future Obligation on Energy Companies: Summary of responses to the informal consultation
Westgate House 2a Prebend Street London N1 8PT 020 7359 8000 louise@ukace.org A Future Obligation on Energy Companies: Summary of responses to the informal consultation Introduction In May 2011 the ACE
More informationPartnership of European Regions on Energy Efficiency in Buildings Opportunities for economic, social, environmental and territorial development
Partnership of European Regions on Energy Efficiency in Buildings Opportunities for economic, social, environmental and territorial development linked to energy efficiency in buildings Tytti Ahoranta,
More informationYorkshire Forum for Water Customers
Yorkshire Forum for Water Customers A SUMMARY OF THE YORKSHIRE FORUM FOR WATER CUSTOMERS PR19 ASSURANCE REPORT The Forum s comments on Yorkshire Water's 2020-2025 Business Plan submitted to Ofwat THE ROLE
More informationAutumn Budget 2017 Representation. From the Institution of Civil Engineers
Autumn Budget 2017 Representation From the Institution of Civil Engineers Executive Summary ICE s Autumn Budget representation 2017 sets out our vision for infrastructure and the steps the Governments
More informationAir quality. Report. Environmental Audit Committee, Environment, Food and Rural Affairs Committee, Health Committee and Transport Committee
A picture of the National Audit Office logo Report by the Comptroller and Auditor General Environmental Audit Committee, Environment, Food and Rural Affairs Committee, Health Committee and Transport Committee
More informationCLOSING THE CARBON GAP WWF S RECOMMENDATIONS FOR THE UK S EMISSIONS REDUCTION PLAN
CLOSING THE CARBON GAP: WWF S RECOMMENDATIONS FOR THE UK S EMISSIONS REDUCTION PLAN 13 CLOSING THE CARBON GAP WWF S RECOMMENDATIONS FOR THE UK S EMISSIONS REDUCTION PLAN CLOSING THE CARBON GAP: WWF S RECOMMENDATIONS
More informationEnergy Efficiency: the Nudge Agenda Trigger Points Research. Greg Shreeve Insight Services April 2013
Energy Efficiency: the Nudge Agenda Trigger Points Research Greg Shreeve Insight Services April 2013 Policy into Practice: 2050 target of 80% carbon reduction against 1990 levels in the UK What does that
More informationNational Energy Action s Northern Ireland response to the Consultation on extension to programme and reallocation of costs between customer groups
National Energy Action s Northern Ireland response to the Consultation on extension to programme and reallocation of costs between customer groups May 2015 National Energy Action Northern Ireland (NEA
More informationThe Community Energy Saving Programme. Reducing fuel poverty in our most vulnerable communities
The Community Energy Saving Programme Reducing fuel poverty in our most vulnerable communities Scaling up support for vulnerable communities The Community Energy Saving Programme (CESP) targets households
More informationCIH Awarding Organisation
The Chartered Institute of Housing (CIH) is the leading awarding organisation for housing qualifications and we are dedicated to providing the highest quality, relevant and up-to-date qualifications for
More informationCauses of energy poverty and the impact of policy on citizen involvement. Barry Wyatt Strategic Head (Development Services) Stroud District Council
Causes of energy poverty and the impact of policy on citizen involvement Barry Wyatt Strategic Head (Development Services) Stroud District Council Gloucestershire County How much fuel poverty is there?
More informationBetsi Cadwaladr University Health Board Third Sector Strategy
Introduction The third sector is diverse in the range of population groups it serves and types of services it provides. This diversity is at the heart of the strength and value of the sector. The depth
More informationSustainability Committee
Sustainability Committee Inquiry into Carbon Reduction in Wales: Carbon Reduction by Industry and Public Bodies Submission by the Energy Saving Trust January 2008 Introduction This is the submission of
More informationDelivery Plan 2013 to Update on Progress
ITEM 6 Report to the Board 20 March 2014 Title: Report of: Delivery Plan 2013 to 2015 - Update on Managing Director Purpose of Report 1. To update the Board on progress with the company s delivery plan
More informationWORKING TOGETHER: A new Compact for Bradford District
WORKING TOGETHER: A new Compact for Bradford District CONSULTATION DRAFT 14 TH JULY 2009 1 FOREWORD Bradford District Partnership, and the public and voluntary & community sector organisations involved
More informationENERGY COMPANY OBLIGATION
ENERGY COMPANY OBLIGATION ECO3: 2018-2022 Consultation Stage Impact Assessment March 2018 Title: Consultation Stage Impact Assessment: ECO 3 IA No: BEIS006(C)-18-HLE RPC Reference No: N/A Lead department
More information