Bowen Island Municipality

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1 Bowen Island Municipality Hood Point Water System EOCP Small Water System # Drinking Water Quality Annual Report Calendar Year March 12, 2015

2 TABLE OF CONTENTS EXECUTIVE SUMMARY... 3 A. INTRODUCTION... 3 B. ADMINISTRATION... 3 BIM Staff... 3 Hood Point Water System Local Advisory Committee... 4 C. SYSTEM DESCRIPTION... 4 General... 4 Water Supply and Storage... 4 Treatment... 5 Distribution... 5 D. WATER QUALTIY TESTING... 6 Distribution System Water Quality Testing... 6 Results... 6 E. EVENTS, GRANTS, STUDIES AND REPORTS, SYSTEM IMPROVEMENTS... 8 Events... 8 Grants, Studies, and Reports... 8 System Improvements in Future Planning for F. ADVISORIES... 9 Water Main Flushing Advisories... 9 G. OPERATOR TRAINING/QUALIFICATIONS... 9 H. SECURITY MEASURES... 9 I. EMERGENCY RESPONSE PLANS APPENDIX 1 SYSTEM MAP APPENDIX 2 DISTRIBUTION SYSTEM WATER QUALITY APPENDIX 3 ALS ENHANCED WATER POTABILITY ANALYSIS APPENDIX 4 NOTIFICATION AND EMERGENCY RESPONSE APPENDIX 5 MUNICIPAL UTILITY OPERATORS CERTIFICATION APPENDIX 6 PERMIT TO OPERATE Page 2 of 28

3 EXECUTIVE SUMMARY This report has been prepared to support an application for an annual Ministry of Health Operating Permit issued by the Medical Health Officer as required by the Drinking Water Protection Act and Regulation. Since its incorporation in December of 1999, Bowen Island Municipality (BIM) has undergone many changes. Those directly affecting water system operation include the changes to the internal staffing structure, the operating strategy and operations contracting, all occurring late in These changes have begun to result in more consistent and accountable water quality reporting and infrastructure upgrade planning. The year 2004 was the first full calendar year with Municipal Staff responsible for Hood Point Water System operation and maintenance. In May of 2010, Bowen Island Municipality brought all maintenance and operations of the six municipal water systems in-house. There were no boil water advisories issued for Hood Point Water System in A. INTRODUCTION Hood Point Water System is one of seven water systems owned and operated by BIM. Water is supplied from a surface water source to approximately 101 residential connections in the Hood Point area. The Distribution System consists of one pressure zone, and all service connections are metered. Meters are read regularly, however meter-based billing is not in effect. Issues which challenge the System include the following: source water protection; treatment; fire protection; operational limitations; potential for water main freezing during winter. B. ADMINISTRATION The operation and management of Hood Point Water System is administered by BIM, with assistance from other organizations. For its water system operation and management, BIM relies on BIM staff and the Hood Point Water System Local Advisory Committee. BIM Staff The Public Works Superintendent oversees the water system operations, interacts with internal staff on operational and maintenance issues on a daily basis, coordinates the supply and delivery of parts and supplies, and coordinates with engineering consultants. Page 3 of 28

4 The ultimate responsibility for water system operation and maintenance lies with Bowen Island Municipality. Hood Point Water System Local Advisory Committee The Hood Point Water System Local Advisory Committee is a sub-committee of Municipal Council. It has advisory powers to Council regarding water system issues, and also reviews the operating and capital budgets for the utility. The Committee was established prior to Municipal incorporation, when the System was administered as an Improvement District. C. SYSTEM DESCRIPTION General Hood Point Water System is one of seven separate water systems owned and operated by Bowen Island Municipality. The System is located on the east side of Bowen Island and is set in a rural area amongst nature, abundant vegetation and surrounding forest. Funding through user fees, it is not subsidized by General Municipal or other funds. Hood Point Water System was originally constructed and operated as an Improvement District. Hood Point Water System has been classified by the EOCP as being a Small Water Distribution System (System number 656). The Ministry of Health Planning has issued a Permit to Operate as Facility Number Water Supply and Storage The source of water for Hood Point is from Honeymoon Lake located approximately 2.7 km to the west of Hood Point. The Municipality has over 120 separate water licenses on Honeymoon Lake and Creek for this water system. When the Water System was originally set up, each property had its own water license and these have not been combined to reduce the cost of the licensing. The total catchment area of the lake is km 2. The existing useable storage volume of the lake is approximately 71,000 m 3 based on a depth of 2.49 m of storage below the crest of the spillway. A 30 m wide earth fill dam is located to the west of the lake. A concrete spillway controls the top water level of the lake. The reported spillway level at the lake is elevation ±172.5 meters. The lake intake consists of a 70 m long 200 mm Ø DR 32.5 HDPE pipe with a stainless steel well screen supported by a floating wooden raft. The screen provides coarse filtering of the water as it enters the supply main. Page 4 of 28

5 The supply main consists of approximately 1525 mm of 150 mm Ø DR 35 HDPE and 1660 m of 100 mm Ø DR 21 to DR 9 pipes from the west side of Honeymoon Lake. Most of the HDPE supply main is located above ground and is subject to freezing during the winter. Treated water is stored in a 50,000 IGal concrete tank, located south of Hood Point. The top water level (TWL) of the tank is at elevation 96.5 meters. Treatment The water from the supply main is treated in a filtration and disinfection facility before storage in the tank. Water treatment consists of rapid sand filtration, UV disinfection and chlorination. The water is filtered through two USF AMM36-2F7D-CC multimedia filters. The filter tanks are fiberglass with a rated 225 l/sec (50 Igpm) capacity at a maximum system pressure of 100 psi. The media bed consists of anthracite, filter sand and garnet on a graded quartz support bed. The multimedia filters are rated for removal to 10 microns. A pressurized UV light system is installed after the filters, and before the chlorination system. Water treatment is by flow-paced injection of sodium hypochlorite into the water supply main with limited contact time and is UV disinfected. Turbidity is recorded by the SCADA system and monitored regularly by BIM Utility Operators. The treated water goes to the 50,000 gallon storage reservoir. Distribution The Hood Point Water Distribution System consists of one pressure zone which is controlled by the top water level in the reservoir. The Hood Point Water Distribution System consists of: Approximately the following lengths of DR 13.5 and DR 11 HDPE pipe: m of 250 mm Ø pipe m of 200 mm Ø pipe m of 150 mm Ø pipe m of 100 mm Ø pipe m of 50 mm Ø pipe 10 fire hydrants 101 service connections 115 service connections (including vacant lots) Page 5 of 28

6 D. WATER QUALITY TESTING BIM is responsible for ensuring raw and treated water quality is monitored and tested as follows: Treated water quality samples: - Daily manual testing is performed for chlorine, - Weekly water samples are directly relayed to Vancouver Coastal Health Authority (North Shore) for Total and Fecal Coliform testing, - Annual THM and HAA testing. Raw water quality samples: - Raw water sampling is performed twice a year. Distribution System Water Quality Testing BIM s sampling program is based on accepted protocols developed in consultation with the Medical Health Officer. The program provides bacteriological, chemical and physical testing to evaluate water quality. There are three sampling stations located within the System to give an indication of the water quality throughout the distribution system, plus one sampling station at the treatment building for turbidity. Test locations within the Hood Point Water Distribution System are as follows: Site Approximate Address Tested For No. No Hood Point Road Chlorine Residuals No Eagle Cliff Road No. 3 Hood Point Water Treatment Plant Chlorine Residuals/Turbidity Maximum acceptable concentrations have been established for certain substances known or suspected to cause adverse effects on health. The standards have been derived to safeguard health on the basis of lifelong consumption and the use of the water for all usual domestic purposes, including personal hygiene. A description of all test parameters, allowable limits and a summary of the 2014 test results may be viewed in the Distribution System Water Quality section of the Appendices. Results a. Bacteria There were no boil water advisories issued for Hood Point Water System in Page 6 of 28

7 b. Physical Water temperature and turbidity are beyond the control of Hood Point Water System. Of the 365 Turbidity readings taken, 52 (14%) read above 1NTU. c. Chemical As of April 2005, the operators began maintaining 0.2 ppm as a minimum target level. Sampling stations indicate that the recommended minimum chlorine residual was generally maintained during The historical trend for chlorine residual statistics is as follows: Location Hood Point Road Water Treatment Plant Year No. of Readings High (ppm) Low (ppm) Average (ppm) Location Eagle Cliff Road Year No. of Readings High Low Average The turbidity results for 2014 are as follows: Turbidity (NTUs) Year No. of Readings High (NTU) Low (NTU) Average (NTU) Page 7 of 28

8 d. THMs and HAAs The following analytical results are from the Hood Point Water Distribution System for: disinfection by-products (Haloacetic Acids and Trihalomethanes). This monitoring is required under the Water Quality Monitoring and Reporting Plan for Metro Vancouver and Member Municipalities. THM and HAA test results are provided in Appendix 3, and summarized as follows: Year Date 15-Jul 17-Dec Location Eaglecliff Rd Eaglecliff Rd 08- Jul Hood Point Rd 13-Jan Eaglecliff Rd 13- Jan Hood Point Rd Recommended Maximum THMs ppb HAAs ppb* E. EVENTS, GRANTS, STUDIES AND REPORTS, SYSTEM IMPROVEMENTS The following events were noted regarding Hood Point Water System in 2014: Events The Hood Point water main froze. The jumper line was activated between the Eagle Cliff Water System and Hood Point Water System supplying treated water. Grants, Studies and Reports Bowen Island Municipality will continue to update its website to include information about the Water System as any future grants, studies or reports are completed. System Improvements in 2014 Emergency plan for Honeymoon Lake Dam, ongoing Re and Re PRV UV upgrade, ongoing Honeymoon Lake dam upgrade Future Planning for 2015: Upgrade the water storage dam berm at Honeymoon Lake Honeymoon Lake access road upgrade Honeymoon Lake dam upgrade UV and isolation valve upgrade Page 8 of 28

9 Dam safety plan Fire hydrant tear down and service F. ADVISORIES Water Main Flushing Advisories Public advisories were issued by the Municipality prior to water main flushing which is completed twice each year. An advisory was issued for the following periods: April 12 May 16, 2014 November 8, 2014 to December 13, G. OPERATOR TRAINING/QUALIFICATIONS The following table summarizes the qualifications of BIM staff for the 2014 calendar year. Employee Position Courses/Qualifications Work Experience Bob Robinson Duy Son Barry Dempsey Public Works Superintendent Bowen Island, BC October 2003-present Utility Foreman Utility Operator BIM STAFF EOCP Level 1 Water Distribution System Operator EOCP Level 1 Water Distribution System Operator EOCP Small Water System Operator 21 years water main construction experience. 12 years Municipal Public Works experience. 4.5 yrs Municipal Utility experience 4.5 yrs Municipal Utility experience Tom Woodward Utility Operator EOCP Small Water System Operator 3.5 yrs Municipal Utility experience Midge Meeres Utility Operator EOCP Small Water System Operator 1 yr Municipal Utility experience H. SECURITY MEASURES Security measures for water systems typically concentrate on protection of water sources and reservoirs. BIM has not employed any extraordinary measures. Supply points (dam, main from dam to storage facilities, and treatment plant) could be the most vulnerable components of our system but in reality are no more vulnerable than fire Page 9 of 28

10 hydrants and individual service connections. BIM will continue to be apprised of security issues and will implement operational changes as required. I. EMERGENCY RESPONSE PLANS BIM Notification and Emergency Response Plans are included in the Appendices. Affected staff has been informed of the plan to prepare for appropriate action at critical moments. Page 10 of 28

11 APPENDIX 1 SYSTEM MAP Page 11 of 28

12 APPENDIX 2 - DISTRIBUTION SYSTEM WATER QUALITY The following provides a simple description of the sampling parameters: Sample Parameter Sample Description Fail Limit CL2Free mg/l Free Chlorine in milligrams per litre <.2 The chlorine residual within the water distribution system is the indicator for the effectiveness of the disinfection process. The goal is to maintain a minimum of 0.2 mg/l at the extremities of the distribution system. Fcoli MF/100mLs Fecal coliforms Membrane Filtered per 100 millilitres 0 The microbiological quality of water is measured by sampling the number of coliform organisms. Fecal coliforms are considered key indicators and could indicate sewage contamination. None of the coliform organisms detected should be fecal coliforms. In rare circumstances the fecal coliform test and the total coliform test will read MPN/100mLs. This indicates the sample was too turbid for the normal Membrane Filtration test and required an alternative method. MPN is an abbreviation of Most Probable Number. Tcoli MF/100mLs Total coliforms Membrane filtered per 100 millilitres >10 The microbiological quality of water is measured by sampling the number of coliform organisms. No sample should contain more than 10 total coliforms per 100 millilitres and 90 percent or more of the samples taken in a 30-day period must have zero coliform organisms. As well, no more than 2 consecutive samples from the same site should show the presence of coliform organisms. Turbidity NTU Turbidity nephelometric turbidity unit >1 Turbidity describes the amount of sediment in water. The presence of turbidity can have significant effects on both the microbiological quality of water and on the detection of bacteria and viruses. More important, however, is the sediment interferes with the disinfection process. The interference with chlorination can range from negligible to severe. Page 12 of 28

13 Results The following charts illustrate the Chlorine Residual results at each sampling station and the Turbidity at the Hood Point Water Treatment Plant in Chlorine Residuals - ppm Bowen Island Municipality Hood Point Water System Hood Point Water Treatment Plant Chlorine Residuals - ppm Bowen Island Municipality Hood Point Water System Hood Point Road Page 13 of 28

14 Bowen Island Municipality Hood Point Water System Eaglecliff Road Chlorine Residuals - ppm Bowen Island Municipality Hood Point Water System Hood Point Water Treatment Plant - Turbidity NTU Page 14 of 28

15 APPENDIX 3 ALS ENVIRONMENTALENHANCED WATER POTABILITY ANALYSIS Page 15 of 28

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22 APPENDIX 4 - NOTIFICATION AND EMERGENCY RESPONSE PLAN Hood Point Water System Bowen Island Municipality Potential Emergency Situations and Responses Broken water main Chlorinator failure Pump failure Power failure Bowen Island Municipal System Operators will isolate the affected part of the system, shut water off and arrange for repairs Notify the Public Works Superintendent Notify affected users of interruption in service Post emergency sign, if necessary Advise Bowen Island Fire Department Arrange alternate source if necessary (bottled water) Advise Vancouver Coastal Health Authority (North Shore) Contact affected users and Vancouver Coastal Health Authority (North Shore) when system has been repaired. Bowen Island Municipal System Operators will arrange for chlorinator repairs Notify the Public Works Superintendent Advise Vancouver Coastal Health Authority (North Shore) Notify all users to boil water or take other disinfection procedures in accordance with recommendations of local health officials Issue Boil Water Advisory to all users Post emergency sign, if necessary Contact users and the System Operator when Boil Advisory has been rescinded Bowen Island Municipal System Operators will arrange for repairs Notify the Public Works Superintendent Notify users in the affected area of interruption in service Post emergency sign if necessary Arrange alternate source if necessary (bottled water/bulk hauler/storage tank) Advise Vancouver Coastal Health Authority (North Shore) Contact users and Vancouver Coastal Health Authority (North Shore) when pump has been repaired Bowen Island Municipal System Operators to transport generator to site, connect to system and power-up. Bowen Island Municipal System Operators to arrange with BC Hydro for repairs if necessary Notify the Public Works Superintendent Notify BC Hydro Post emergency sign, if necessary Notify affected users of interruption in service if the power shortage is going to be long enough that storage tank will run dry Arrange alternate source if necessary (bottled water/bulk hauler/storage tank) Contact Vancouver Coastal Health Authority to inform them of what happened. Page 22 of 28

23 Contamination of/or loss of source (e.g. spills, vandalism) Abnormal or suspect water quality result detected by System Operator Coliform count too high from samples Backflow or back siphonage Natural Disasters such as fire, flooding, earthquake, mudslide, dam failure. Bowen Island Municipal System Operators will put up emergency sign, if necessary, and shut down system Advise the Public Works Superintendent Advise Vancouver Coastal Health Authority (North Shore) Prepare notice weekdays distribute notice via mail, weekends hand deliver or distribute the most efficient way possible Contact government agencies for advice and assistance (e.g., Provincial Emergency Preparedness, RCMP, Ministry of Environment, Department of Fisheries) Advise Media outlets Arrange alternate source if necessary (bottled water/bulk hauler/storage tank) Contact users and Vancouver Coastal Health Authority (North Shore) when problem has been resolved Advise Vancouver Coastal Health Authority (North Shore) immediately, and follow their directives. If users have to be notified, follow same procedure as when coliform count is too high from samples Bowen Island Municipal System Operators to initiate remedial measures as directed by Vancouver Coastal Health Authority (North Shore) Contact the Public Works Superintendent Notify all users to boil water or take other disinfection procedures in accordance with recommendation of local health officials Post emergency sign if necessary Issue Boil Advisory to all users Contact users when Boil Advisory has been rescinded Bowen Island Municipal System Operators to isolate affected part of the system, arrange for repairs/corrections, and purge and disinfect lines as necessary after repairs/corrections have been made Advise the Public Works Superintendent Advise Vancouver Coastal Health Authority (North Shore) Post emergency sign if necessary Contact affected users to boil water or take other disinfection procedures in accordance with recommendation of local health officials Issue Boil Advisory to affected users with the recommendations of the Local Health Officials Contact affected users when Boil Advisory has been rescinded Notify Bowen Island Fire Department Advise the Public Works Superintendent. Advise Vancouver Coastal Health Authority (North Shore) Contact all users Contact government agencies for advice and assistance (e.g., Provincial Emergency Preparedness, RCMP, Ministry of Environment, Department of Fisheries) Arrange alternate source if necessary (bottled water/bulk hauler/storage tank) Contact users and Vancouver Coastal Health Authority (North Shore) when system has been repaired Page 23 of 28

24 Notification It is intended to notify the Public Works Superintendent, Bowen Island Fire Department, Vancouver Coastal Health Authority (North Shore), B.C. Hydro and various government agencies by phone, or fax. It is intended to notify the System Users by the following methods, as required: Phone Post emergency signage Written Notice distributed by mail Written Notice distributed door to door Written Notice posted in strategic locations Written notice in newspaper/local media Verbally by going door to door Public Notice through radio or television Other means as determined by severity of emergency Page 24 of 28

25 APPENDIX 5 MUNICIPAL UTILITY OPERATORS CERTIFICATION Page 25 of 28

26 Page 26 of 28

27 Page 27 of 28

28 APPENDIX 6 PERMIT TO OPERATE Page 28 of 28

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