Your Health and Safety at Work NZ April 2016

Transcription

1 Your Health and Safety at Work NZ April 2016 AUSTRALIA BELGIUM BRAZIL CHINA FRANCE GERMANY HONG KONG INDONESIA IRELAND JAPAN LUXEMBOURG MALAYSIA NETHERLANDS NEW ZEALAND SINGAPORE SOUTH AFRICA SOUTH KOREA SPAIN SWITZERLAND TAIWAN THAILAND UAE UNITED KINGDOM UNITED STATES VIETNAM

2 Health & Safety at Work Robert Walters is committed to providing a safe place of work for all our workers. This induction is designed to increase and keep your awareness and understanding of workplace safety up to date, and to encourage safe behaviour. On completion of this induction/refresher, you are required to complete an assessment to test your knowledge and understanding of the content covered in this induction. If you have any difficulty in understanding the information in this induction, please raise this with your Robert Walters Consultant who will be happy to assist you with the information

3 Health and Safety Responsibilities Maintaining a safe working environment is everyone s responsibility yours, your Host Employer and Robert Walters. These responsibilities include: Thinking about your own health and safety and that of others at your workplace Read and follow Robert Walters and your Host Employers health and safety instructions Speaking out if you re concerned about your health and safety Report any incident, risk, a near miss or suffering any stress, fatigue, bullying or harassment at your workplace asap Advise any non-work related illness or injury that may affect your work Be familiar with the emergency and evacuation procedures at your workplace Do not operate any equipment unless you have been trained on how to use it Contact your Robert Walters Consultant should anything change in your assignment and/or your workplace location

4 Health and Safety Policy Our commitment to the management of health and safety of our workers is critical to achieving our vision as a leader in recruitment. The Robert Walters Health and Safety at Work (HSAW) Management System has policies, procedures and documents in place for its operations and has been developed in accordance with current Health and Safety Legislation. Robert Walters also will consult and communicate with you, as reasonably practical, on health and safety matters that may affect you as a worker. Please refer to the Robert Walters policies as sent to you in your assignment contract

5 Code of Conduct Everyone working for Robert Walters is expected to adhere to our Code of Conduct policy. The Code of Conduct is designed to help you to make the right choices and to illustrate how you are expected to meet our core values of: Demonstrating Respect for Others at the Workplace Acting with Integrity Working with Diligence Working within the Law Please refer to the Robert Walters policies as sent to you in your assignment contract

6 Fitness for Work You have a legal obligation to take care of your health and safety, and to ensure that your acts or omissions do not affect the health and safety of others. It is important that you are able to attend work not affected by fatigue, alcohol or drugs (prescription and other). Our Fitness for Work Procedure provides you with guidelines. Please refer to the Robert Walters policies as sent to you in your assignment contract

7 Equal Opportunity Policy At Robert Walters we aim to have a workplace free from harassment, discrimination, bullying, victimisation and vilification, where all employees are treated fairly and with respect. Discrimination. Discrimination occurs when a person is treated differently or less favourably on the basis of attributes protected by law. Harassment. Harassment is unwelcome conduct on the basis of one or more of the protected attributes which victimises, humiliates, undermines, or threatens an individual or a group of people.

8 Equal Opportunity Policy Bullying is repeated unreasonable behaviour directed towards an individual or group, that creates a risk to their health and safety. It is behaviour that victimises, humiliates, undermines, or threatens the person being bullied, or would reasonably be expected to do so. In some cases bullying may be a criminal offence e.g. physical violence. Examples of bullying include but are not limited to: Constant ridicule, abusive, offensive or insulting language Unjustified criticism and complaints Intimidation Spreading misinformation or malicious rumours Regularly making someone the brunt of practical jokes Deliberately excluding or isolating a person

9 Equal Opportunity Policy Sexual harassment is when a person makes an unwelcome sexual advance, request for sexual favours, or engages in any other unwelcome conduct of a sexual nature, which a reasonable person, having regard to all the circumstances, would have anticipated that the other person would be offended, humiliated, or intimidated. Examples of sexual harassment include but are not limited to: Staring or leering, suggestive comments or jokes Physical contact (i.e. touching, patting or brushing up against a person) Intrusive questions or statements about your private life Sending sexually explicit s, attachments or text messages Requests for sex or repeated unwanted requests to go out on dates

10 Equal Opportunity Policy Your responsibility as an employee. It is imperative that you do not engage in any behaviour that is in contradiction of Robert Walters Equal Opportunity Policy. This policy applies to all interactions with your host employer and their employees, as well as employees of Robert Walters. Employees who have engaged in discrimination or harassment, or who have induced or aided other employees to discriminate or harass can be held liable under law. In addition, Robert Walters may be held vicariously liable for the employee s actions. Reporting breaches of the policy. If you feel that you have experienced or witnessed any form of bullying, discrimination or harassment, report it to your Robert Walters Consultant. Please refer to the Robert Walters policies as sent to you in your assignment contract

11 Identifying Risks in the Workplace A risk is something that has the potential to harm you and other people at your workplace. You should be on the lookout at all times for potential risks. If you identify a risk in your workplace, you have a responsibility to do something about it: If the risk can be easily removed without risk to your health and safety, you should take the appropriate action immediately If the risk is serious or persistent, you must immediately notify your Supervisor/Manager or the Health and Safety Representative at your workplace By being aware of potential risks and taking steps to eliminate or minimise them, we can reduce injuries in the workplace.

12 Risk Management (controlling risks) One of the most important ways to keep safe, is identifying risks to eliminate the risk of harm this is called risk management. There are 5 steps: Step 1: Stop and think through the work task Has the job been explained sufficiently to you Step 2: Look for the risks A risk is anything with the potential to harm you Step 3: Assess the consequences What is the likelihood and level of harm from this risk? Step 4: Take control make the change Eliminate the risk Step 5: Do the job safely If changes happen, STOP and REDO this risk process.

13 Manual Tasks Risks Manual tasks include any activity requiring you to use force to lift, lower, push, pull, carry, is repetitive, still postures, move, hold or restrain an object or person. Prevent an injury by: Assess if there is a safer way to doing the task need to lift something that looks heavy, ask for assistance first Complete a workstation assessment of your work area Rotate your job tasks to use different muscle groups Incorporate rest breaks to avoid fatigue in muscle groups Do safe lifting by - Size up the load, Move the load close to your body, Always bend your knees, Raise the load with your legs, Turn your feet in the direction that you want to move Report concerns early to your Supervisor/Manager BEFORE an injury occurs.

14 Electrical Risks Electrical equipment and appliances have the potential to cause quite serious shocks, burns and electrocution. The most common electrical risks are: Overloaded power sockets Defective cords Unsafe equipment Incorrect placement of electrical equipment Electrical equipment should be treated with caution and any damaged or faulty equipment should be reported and replaced immediately. Under no circumstance use any electrical equipment that is faulty and/or is tagged Do Not Operate

15 Slips, Trips and Falls Slips, trips and falls are the most common cause of non-fatal injuries. Follow these simple tips to prevent an injury : Always pay attention to where you are going and be on the lookout for potential hazards use the handrail on stairways Always walk at a pace appropriate to the condition of the floor surface and your shoes Remember to keep your vision clear when carrying objects Access to your workplace, exits and passageways should be kept clear of obstructions. One of the main reasons people slip over at work is due to wet floors after rain or spills

16 Hazardous Substances People don t often think about the use of hazardous substances in the workplace. Injuries can occur from spills, inhalation of fumes, accidental ingestion. Take prevention measures such as Follow safe work procedures on handling, storage, use of protective equipment and the correct use ask your Supervisor/Manager Read the Safety Data Sheet (SDS) Refrain from eating or drinking when working with a hazardous substance Wash your hands and face and other exposed areas with soap and water before eating, drinking or going to the bathroom If you are unsure about any of the products at your workplace, speak with your Supervisor/Manager or the Health and Safety Representative

17 Work Environment Noise In open plan offices noise is generally at a level without potential for permanent hearing damage. Other workplaces require specific noise control. Noise can impact on your general health, wellbeing and productivity Air conditioning/ventilation - Maintaining a work environment with high air quality Thermal comfort Should be adequate so that you are able to work comfortably Raise any noise/air/temp concerns with your Supervisor/Manager

18 Workplace Equipment Equipment is a major cause of serious injuries in workplaces due to their unsafe use. To minimise the risk of injury from equipment you may use in your workplace, ensure you: Apply the risk management process Ensure you follow the required safe operating instructions Never use equipment unless you are trained to use it Check that equipment is in good working order and report defects immediately Only use the equipment for the purpose for which it was supplied for Ensure there is safe access and exit around the equipment

19 Ergonomics Ergonomics is the study of how tools, tasks, the environment and individual work techniques affect the human body. By taking these factors into consideration, ergonomics aims to obtain a good fit between a person and the equipment that they will use to do the job. By following good ergonomic practices (next slides in this induction), you can prevent fatigue, discomfort and injuries that are caused by poor ergonomic practices.

20 Setting up your Workstation Correctly The key to working correctly is to organise your workstation to fit your individual needs. A correctly set out workstation prevents fatigue, muscle strain or injury. You should be aware of the following elements of your workstation: Your posture Laptop Your office chair Telephone Your computer screen Hand Tools Keyboard Lighting Mouse To ensure your workstation is correctly set out, a Workstation Ergonomic Assessment Guide is provided on the next slide for you to follow.

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23 Other risks to be aware Pedestrian Safety Always obey traffic signals (don t jaywalk) Look out for others at all times Don t use your IPOD, or MP3 player so loudly that you are unable to hear your surroundings Wellbeing Consider well-balanced diet and some exercise Take frequent rest breaks (eg second stretch and eye rest break) throughout your daily tasks and work day Drink at least 1.5 litres of water per day Warm up if you do exercise in your lunch break Consider getting a flu shot to avoid winter colds and flu

24 Other risks to be aware Stress and anxiety Life can be stressful at times. Stress can be both positive and negative. Positive stress encourages high performance. Negative stress can cause insomnia and other health issues. Some tips to stress less : Get plenty of sleep Exercise regularly Take up meditation or yoga Enjoy laughter and some music Prioritise your workload, make a list Remember to breathe! Ask for help

25 Other risks to be aware Cycling safety Treat your bicycle as you would your car, and obey the road rules. Use appropriate cycle ways or outer lanes Ride in a predictable way, about one metre out from parked cars Look out for pedestrians

26 Reporting Risks, Incidents and Injuries All risks, incidents, injuries and near misses must be reported (within 24 hours) so action can be taken to eliminate or minimise the risk and prevent the recurrence of a similar incident. You should notify your Supervisor/Manager and your Robert Walters Consultant. You will be required to complete a Risk/Incident Notification Report Form with details of the incident. You will also be required to complete a similar form for your Host Employer.

27 Injury Management If you suffer a work related injury or illness, the most important thing to do is to seek suitable medical assistance if required First Aid. It is also important to let your Supervisor/Manager AND your Robert Walters Consultant know as soon as possible. Early reporting of an injury will ensure you receive appropriate support to return to work or to recover at work as soon as it safe to do so. It will also ensure necessary action is taken to prevent further injury.

28 First Aid Unfortunately, accidents do happen in the workplace and if you are injured at work it is vital that you seek first aid treatment. Ask your supervisor who are the First Aid Officers in your workplace and where the First Aid Kits are located. If an injury is serious, further expert medical assistance should always be sought as soon as possible. It is also important to let your Supervisor/Manager AND your Robert Walters Consultant know as soon as possible.

29 Emergency Response Everyone in the workplace is responsible for ensuring fire and other emergency situations are avoided by following safe practices and good housekeeping. You should familiarise yourself with: Emergency and Evacuation procedures Who are the Fire Wardens Emergency sirens/tones Location of fire fighting equipment in your area Location of the designated Emergency Evacuation Assembly area(s) Inform the Fire Wardens if you have any mobility restrictions Ensure you follow all instructions in an Emergency.

30 What your Host Employer needs to tell you when you start About their emergency procedures Where the emergency equipment and exits are Orientation of the office show you where the toilets, kitchens, the correct entry and exit from the workplace Safe operation of any equipment you will use How to contact the First Aiders and Fire Wardens How to report an Incident How to access health and safety information about your workplace If you have not received this information please ask your Host Employer Supervisor

31 What to do if you have a problem Your Robert Walters Consultant is there to assist you should you have a problem regarding your assignment. It could be that: Your assignment is not what you thought you would be doing You need to have a licence or certificate for a particular job task you have been asked to do You have been asked to do a job at another workplace You are ill and need to leave work You are ill and not able to go to work You have a health and safety concern In all cases, contact your Robert Walters Consultant by phone immediately. If you are ill and not able to go to work you may be required to produce a medical certificate

32 Summary Throughout this induction/refresher, we have discussed various elements of workplace safety. You should be able to identify the risks in your workplace and apply knowledge provided in this induction to ensure a healthy and safe workplace. Please click on the link below for the Induction Assessment to test your knowledge and understanding of the content covered in this Induction. It will automatically guide you through the questions to completion. Robert Walters HSAW Induction Questionnaire