Helen DeCandia. Admin assistant

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Eileen Wheeler
6 years ago
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1 New Staff induction Chain of command Keith DeCandia Helen DeCandia Damian DeCandia Area Manager Salon manager Seniors Admin assistant Uniform Apprentices No midriff or armpits must be exposed Closed in shoes must be worn at all times Hair and make-up must be done before work All staff are expected to wear fashionable attire whilst on shift (predominantly black) Health and safety When working in the basin area s always move the lounge and the tilting basin into a position that is comfortable for your customer and also alleviates the need to bend your back constantly If you are working at the basins for a prolonged period of time please (No longer than 30min at a time) make sure that you straighten your back periodically to prevent any damage. Cutting stools are provided for use of all staff and can be used throughout the day to help injury s that can be sustained from constantly standing. Please remember to ask your manager/ senior in charge where they are located and make sure that they are put back after every use. Please be sure to read the MSDS booklets that are provided in salon (ask your manager/ senior in charge for location). These outline the dangerous chemicals that our company uses and the method for their safe use. Location of MSDS register

2 Health and safety continued All serious injuries of customers or staff on premise must be reported directly to your manager/ 2IC and an incident report written in the manager s diary. This report needs to outline these key factor; o How the incident happen o Were the incident happened o What part of the body the injury has been sustained o What if any first aid was applied o Did the injury require medical attention All work based injuries must be reported to Keith Helen or Damian within 12 hours. Fire exits change between salons; please see your manager/ senior in charge to be made aware of all exits in the salon/centre and who the centres fire warden is. In the event of a fire leave all equipment and belongings in the salon ask your customer to follow you and meet in the assembly area. Fire Wardens name Group assembly point All salons are supplied with a first aid kit for any minor injuries at work. Please ask your manager / senior in charge for its location and make them aware of what you items you are using so it can be re-stocked if necessary. First aid kit location Hours of work All salons are open Monday to Friday with the exception of Taigum and Toombul who also open on the weekend. Mon Tue Wed Thu Fri Sat Sun Open 9.00 am 9.00 am 9.00 am 8.30am 8.30am 8.30 am am Closed 5.30 pm 5.30 pm 5.30 pm 9.00 pm 5.30pm 4.00 pm 4.00 pm Break 60 min 60 min 60 min 120min 60 min 60 min 60 min Lunches are to be taken as two half hour breaks throughout the day

3 Commencement and wages All new employee details are to be sent to the office before the first Friday before an employee s to allow details to be entered into the payroll system. Forms required on commencement (all must be signed and initialled on all pages) please tick Q Employee details form Q Employment agreement Q Staff induction form Wages are paid as per the Magnificent hair trading as Wow! Excellence in hair employee collective agreement 2006 All changes to the base award are listed on your employment agreement and a copy of the agreement is kept within all salons in the bottom drawer of the reception desk ask your manager/ senior in charge for further details. The agreement cannot be removed from the salon under any circumstances. Training and progression All staff are expected to attend morning meetings every Thursday morning at 8 am to keep them abreast on all changes within the company, Standards training and store performance. These meetings are always kept motivational and positive and are a good forum for all staff to bring any issues that are important to them to management s attention. All apprentices are allocated one TAFE day of which they are paid for. You must attend TAFE at least once a month and complete all modules in allocated times or will have to attend a meeting with Keith and their teacher to continue their apprenticeship. All staff are welcome to arrange a time to see Helen at the Warehouse to do further training on specific styles or methods relating to any hairdressing practices used with the Wow! Group. Workplace Harassment Workplace harassment is where a person is subjected to behavior that: is repeated, unwelcome and unsolicited the person considers to be offensive, intimidating, humiliating or threatening a reasonable person would consider to be offensive, humiliating, intimidating or threatening What is not workplace harassment? A single incident of harassing type behavior Reasonable management action taken in a reasonable way Acts of unlawful discrimination, vilification or sexual harassment

4 Workplace harassment can be committed by: an employer, worker, co-worker, group of co-workers client or customer, or a member of the public. Workplace harassment covers a wide range of behaviors ranging from subtle intimidation to more obvious aggressive tactics, including: abusing a person loudly, usually when others are present repeated threats of dismissal or other severe punishment for no reason constant ridicule and being put down leaving offensive messages on or the telephone sabotaging a person's work, for example, by deliberately withholding or supplying incorrect information, hiding documents or equipment, not passing on messages and getting a person into trouble in other ways maliciously excluding and isolating a person from workplace activities persistent and unjustified criticisms, often about petty, irrelevant or insignificant matters humiliating a person through gestures, sarcasm, criticism and insults, often in front of customers, management or other workers spreading gossip or false, malicious rumors about a person with an intent to cause the person harm Sexual Harassment happens if a person; Subjects another person to an unsolicited act of physical intimacy Makes an unsolicited demand or request (whether directly or by implication) for sexual favours from the other person makes a remark with sexual connotations relating to the other person engages in any other unwelcome conduct of a sexual nature in relation to the other person with the intention of offending, humiliating or intimidating the other person in circumstances where a reasonable person would have anticipated the possibility that the other person would be offended, humiliated or intimidated by the conduct. Management action may be considered as workplace harassment where it is used: primarily to offend, intimidate, humiliate or threaten workers to create an environment where workplace harassment is more likely to occur Magnificent hair Pty Ltd has a zero tolerance policy in regards to sexual harassment. Any staff members found to be harassing a co- worker will be immediately terminated. In the event of a case of harassment happening all staff should keep a record including times and dates the harassment took place and talk directly to Helen, Keith or Damian.

5 I have read this induction and understand the salon standards and protocols that are contain within it. Employee s signature / / Date Witness signature / / Date

Discrimination, Harassment and Workplace Bullying

Discrimination, Harassment and Workplace Bullying 1. Purpose 1.1 Aviation Australia is committed to providing a safe and fair work environment. We believe that all employees should be able to work in an environment free of discrimination, victimisation,