Amica Center for Career Education: Policies & Procedures 1. Policies and Procedures Manual for the Amica Center for Career Education Bryant University

Transcription

1 Amica Center for Career Education: Policies & Procedures 1 Policies and Procedures Manual for the Amica Center for Career Education Bryant University Revised

2 Amica Center for Career Education: Policies & Procedures 2 Table of Contents Introduction 5 Vision, Mission, and Goals.. 5 Amica Center Organizational Chart. 6 Amica Center Program Summaries.. 6 Faculty and Staff 7 Faculty and Staff Referrals... 7 Student Employees 8 Work Time... 8 Bryant Student Employment 8 Dress Code... 8 Wages... 8 General Work Assignments. 8 Back Burner Projects 9 Calling in Sick.. 9 Taking time off. 9 Confidentiality.. 9, 10 Cell Phones and Earbuds 9 Eligibility and Privacy 11 Enrolled Students. 11 Parents.. 11 Alumni.. 11 Prospective Students 12 Privacy and Consent to Release Information... 12, 13 Individual Sessions, Consultations, and Services 14 Individual Career Sessions Expectations. 14 Duration 14 Cancellations with a Career Coach.. 14 Authenticity. 14 Appropriate Use of Resources. 15 Distance Services. 15 Recruiting Program.. 15 On-Campus Recruiting Program. 15 Job Offer Guidelines Exploding Offers. 16 Offer Acceptance. 16 Reneging on an Offer.. 17 Missed Interviews (OCI). 17

3 Amica Center for Career Education: Policies & Procedures 3 Fraudulent Postings, Scams and Dubious Employers.. 18 Solicitation and Business-to-Business Activities Graduate and Professional School Recruiting.. 19 Grad School Information Sessions.. 19 Grad School Fair. 19 Career Fairs 19 Employer Policies and Procedures. 20 Principles for Employment Professionals 20 Recruiter Lunch Program. 20 Scheduling Interview Rooms Résumé Books.. 21 Employer Timeliness, Attention, and Decorum Sponsors, Sponsorship, and Soft Recruiting 22 Non-Discrimination and Non-Harassment Agreement 23 Interviews and Position Offers. 24 Employers Bryant Career Connection (BCC). 24 Offers and Deadlines (Fall and Spring). 24 Exploding Offers Offer Acceptances. 25 Alcohol.. 25 Offer Withdrawals and Reneging.. 25 Violation of Recruiting Policies.. 25 Bryant Career Connection 26 General Statement Employer s Statement. 26 Bryant Career Connection Disclaimer 27 Bryant Career Connection Posting Policies 28 Position Types That Are Not Approved on BCC.. 29 Commission-Based Positions. 30 Bryant Student Employment (on-campus jobs). 31 Posting Volunteer Opportunities 31 Internship Postings. 32 How We Define an Internship.. 32 Internship Evaluation 33 Credit Bearing Virtual Internship and Time Spent On-Site.. 34 Insurance for Interns. 34 Academic Internships (Credit-bearing) 34 Current Job and Requesting Academic Credit... 37

4 Amica Center for Career Education: Policies & Procedures 4 Posting Virtual/Remote Job and Internship Opportunities 38 Third Party Recruiters Posting Guidelines. 40 Employers Other Than the Home Organization Third Party Recruiters.. 41 Third Party Recruiters Posting Guidelines Employment Agencies/Search Firms/Staffing Services/Temp Agencies/ Online Job Board Services/Contract Recruiters, etc. a.k.a. Third Party Recruiters 41 Definition of Third Party Recruiter. 42 Career Fairs. 44 Career Fair Attendance Rules for Third Party Recruiters Network Marketing Companies Career Fair Policies and Procedures.. 48 Non-Amica Center Staff Attending Amica Center Career Fairs, etc Commission-Only Positions at Career Fairs 48 Demonstrations at a Career Fair or Other Amica Center Events 49 Walk-on Registrations.. 51 No Show, Cancelation, and Refunds 51 Participation and Attendance Online Job Board Posting Services/Companies Professional Associations. 52 Network Marketing Companies Graduate Education Program Participation in Career Fairs. 53 Table Assignments Extra Tables and Special Table Set-Up 51 Payment 54 Denial of Service... 56

5 Amica Center for Career Education: Policies & Procedures 5 Introduction This Policy and Procedures Manual is designed to provide staff in the Amica Center for Career Education the ability to appropriately engage on issues and concerns as they arise and to provide increased efficiencies as well as uniform responses. This Manual will be formally reviewed and updated annually and will have updates as needed during the course of the year. Appropriate sections of this manual will be made available to the matching segments of the Amica Center s stakeholder population, along with access to one central, fully compiled document. This is done so as to inform our stakeholders. The Amica Center for Career Education embraces a comprehensive and wholistic approach to career education and career management. We espouse the following values: Diversity we appreciate and value all of the expressions of one s self and all others; we respect the rights and dignity of ourselves and others Inclusion we value and partner with each and every person with who we work and see ourselves as part of a greater community Collaboration we value working with others, knowing this strengthens relationships and improves outcomes Innovation we strive to improve and reach for higher and broader levels of impact, and create more effective methods of serving our stakeholders and ourselves Passion we value the internal drive and perspective each person brings to the table Student-centered we are here for the students and our services, programs, events, and partnerships with employers and faculty reflect this. Vision Mission - Goals The vision of the Amica Center for Career Education is that every individual experiences personal and professional success throughout life. Our mission is to guide students and alumni as they connect, grow, and succeed in achieving their personal and professional goals. Our primary goals are: 1. Ninety-nine percent (99%) of our graduating classes will, by six months out after graduation, be employed, furthering their education, or engaged in another formal and intentional post-graduation activity (e.g., service, mission, volunteer); 2. Serving all students across all majors and concentrations, across all colleges; 3. Creating a dynamic career development network that includes students, alumni, Bryant staff and faculty, and employers; and 4. Students and alumni will learn to competently manage their careers through our services, programs and events.

6 Amica Center for Career Education: Policies & Procedures 6 Amica Center Organizational Chart The Amica Center for Career Education s organization chart is below. One premise with which we operate is to have the right person addressing the right issues/concerns. Not all issues need to be elevated to the Executive Director. Therefore, one or more staff member may be working to address an issue or concern. The Amica Center staff are empowered to resolve issues at the right level. The Amica Center staff is committed to cross-training as well, so as the serve or constituents as best as possible. Amica Center Program Summaries Internships: Helps Bryant students access experiential education opportunities through the formal Academic Credit Internship program, non-credit internships, and other types of opportunities. Provides individual and group coaching services to support students making application. Approves experiential education employers, contacts, and opportunities on Bryant Career Connection. Coordinates the Volunteer and Internship Expo. Career Development: Provides individual and group career coaching, career assessment, and career education for all Bryant students, inclusive of all majors and status. Provides same services for alumni, up to 5 years post-graduation. Coordinates career education programs offered by all Amica Center personnel. Coordinates many of the classroom presentations. Coordinates much of the social media and web presence for the Amica Center. Employer Relations: Develops new recruiting contacts and position opportunities for Bryant students and alumni. Maintains these recruiting relationships for current students and alumni. Provides seniors and graduate students completing their programs with job search coaching and resources. Coordinates campus recruiting programs and events, including fairs. Manages Bryant Career Connection, providing trainings internally and externally as needed, and approving postings.

7 Amica Center for Career Education: Policies & Procedures 7 Faculty and Staff Policies and Procedures The Amica Center for Career Education actively partners and collaborates with both Bryant University Faculty and other Staff. We strive to find ways to further enhance student career success through these opportunities, mindful of our legal and ethical obligations. Faculty and Staff Referrals To address the possibility of a legal complaint of a discriminatory recruiting practice, the Amica Center does not engage in the practice of offering employers a list of top flight students (or any other similar practice). This practice is considered illegal as it is subjective, is based on limited knowledge, is not fair and equitable, as it excludes other candidates who might have the requisite skills and qualifications an employer seeks. It also exposes the University to risk as it is acting as an agent on behalf of the recruiting organization without any formal contract to do so. As such, the Amica Center follows the NACE Principles for Professional Practice, the NACE Ethical Guidelines, and the NACE faculty candidate referral guidelines; we request faculty and other staff do the same. The formal NACE statement is found at: The Amica Center has developed equitable and effective solutions to remove this risk and liability while still attending the employer s request. Should a faculty or staff member wish to seek solutions, the key contacts will be the Executive Director of the Amica Center, one of the Associate Directors, or the Manager of the Employer Relations program.

8 Amica Center for Career Education: Policies & Procedures 8 Amica Center Student Employees Policies and Procedures Students employed in the Amica Center for Career Education are expected to conduct themselves as professionals at all times. The employment opportunity with the Amica Center offers students opportunities and access far beyond that of regular students. We expect appropriate decorum and professional presentation. Work Time Student employees are expected to appropriately manage their work time, hours, and work schedules. They will work with the Office Coordinator if they are running low on hours. The Amica Center budgets carefully each year on how much funds it has available for student employees and cannot over extend that allocation. Student employees are responsible for sharing their academic schedules with the Office Coordinator in a timely manner and when asked. Bryant Student Employment Student employees are expected to adhere to the policies and procedures as set forth by the Office of Financial Aid, with regard to working on campus as a student employee. Dress code Daily operations: Business casual at the very least. Career fairs: Business attire is expected. Special events: Dress code is determined by the event coordinator and the Executive Director. Student employees coming to work in unprofessional attire or attire not consistent with the expectations of the event will be asked to leave the Amica Center and return appropriately dressed. General Work Assignments Typically, these duties include general data entry and reporting, copy jobs, filing, running errands, posting flyers on campus, etc. Student employees will also support the Office Coordinator answering phones, scheduling of appointments, greeting visitors, answering questions, distribution of incoming mail, and referrals to appropriate offices, etc.. Amica Center staff may make requests for projects and tasks. They will use the Task Sheet to identify the project or task, and the date needed. If there are competing requests or conflicting priorities, talk with the Office Coordinator to determine how to proceed.

9 Amica Center for Career Education: Policies & Procedures 9 Some students have set or pre-defined duties that are fairly unique that others will not do. For example, a student may be hired to help mostly with social media and communications. That student may also serve as back-up to the Office Coordinator, if needed. Back Burner Projects A back burner project is just that a project that has low priority and is only worked on when you have finished your other duties for the day/week and still have time within your shift. You will be assigned one back burner project. One of the staff members will make the project request and all you need to do is work on it when time allows. As you complete parts of the project, you turn in the material completed to that staff member often times, this will be via . All staff members know that back burner projects have no deadlines and therefore, there s no pressure; just work on your project as your time allows. When you have completed the project, a new one will be assigned. Example projects: Preparing lists for a staff member Preparing employer folders in advance Researching on the web about career services for students with disabilities Researching on the web for GLBT or international student resources Cleaning/organizing the supply cabinets When you have absolutely nothing to do, ask for something to do. Calling in sick If you are sick, please do not come to work. A general rule to remember is that if you are too sick for class, you are too sick for work. And if you are contagious, please don t come in; head to Health Services! Please call (do not ) the office as early as you can before your work shift and speak to the Office Coordinator. If the Office Coordinator is not available, try to speak with another staff person. Call just after 8:35am: Taking time off If you need to take some time off work (attend a wedding, going out of town, etc.), please speak to the Office Coordinator ahead of time at least a week in advance. Please do not wait until the last minute to discuss. After gaining approval, please send to the Office Coordinator a back-up stating the dates and purpose of the time off. Last minute requests for casual reasons often puts us in a jam and is considered unprofessional. We are all on the team! Confidentiality Student employees of the Amica Center must read and sign the statement below. Cell Phones and Earbuds Unless an emergency, cell phone use while at work is not permitted. This includes calls, texts, tweets, etc. Please put your phone on silent and put your phone away. Listening to music via your cell phone or other personal device is also not permitted, including the use of earbuds.

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11 Amica Center for Career Education: Policies & Procedures 11 Bryant University Student and Alumni Eligibility and Privacy Policies and Procedures Enrolled Students Currently enrolled Bryant University students may use all services of the Amica Center for Career Education, including all programs and all events, with the exception of uniquely cosponsored events/programs that are associated with a specific major/department/program. (Ex: Walk Down Wall Street: Finance department and concentrators.) The Amica Center serves both part-time and full-time students, undergraduate and graduate. Students who were enrolled in the spring semester and are continuing classes in the fall semester are eligible for services during the summer. Summer students are eligible for services. Parents The Amica Center will always assist parents with general information regarding career development, Amica Center events, programs, and services. If the parent is requesting information about their student, the Amica Center will not disclose such information unless the student has signed a consent to release form, giving the Amica Center permission to share information, or the student has, in-person, verbally agreed to allow the parent to attend an appointment. If permission to disclose is not provided by the student, the Amica Center will not share student information. The Amica Center staff all adhere to FERPA and Title IX: FERPA and Title IX. Parents are not permitted to use the Amica Center for their own career planning. Prospective students: Parents are permitted to join the prospective student in the single-session consultation. Alumni The Amica Center serves Bryant Alumni, up to five (5) years after graduation, for both the online job board and for all other services. The alumni s graduation date is used to establish this eligibility. Enrolled students will have scheduling priority should a waitlist ever develop and the alumni wishing to schedule an appointment may need to wait until all enrolled students seeking services have been accommodated.

12 Amica Center for Career Education: Policies & Procedures 12 Prospective Students The Amica Center provides single consultation sessions for prospective students who are considering Bryant University as their school of choice. These sessions do not include career assessments, but basic career plans can be discussed, and how the Bryant experience might be appropriate. Serial single sessions are not permitted. Parents are permitted to join the prospective student in the single-session consultation. Privacy of Student Information Career Coaches and all Amica Center staff adhere to U.S. Department of Education privacy laws (FERPA) that govern higher education student affairs. These laws are enforced by the federal government in order to protect student privacy. Likewise, for the safety and wellbeing of students, the laws provide some exceptions to student privacy. Under these exceptions, the Amica Center staff may be responsible or even mandated to report information. Student privacy in reports of sexual discrimination or misconduct are referenced in Title IX. Student privacy regarding student education records are in compliance with FERPA. The Amica Center staff are also members of professional associations that provide ethical guidelines for practice. (See NACE, NCDA, ACPA & NASPA) The Amica Center uses the following Consent to Disclose Information when there is a known need to share student information. This consent does not imply confidentiality. The form gives Amica Center professionals formal permission from the student to disclose or share restricted information.

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14 Amica Center for Career Education: Policies & Procedures 14 Individual Sessions, Consultations, and Services Individual Career Coaching All students are at different levels of career planning readiness and our Career Coaches are trained to help you through every step of the career development process. Career Coaches can assist you with choosing a major, exploring career options, and preparing to market your education, skills and experiences to prospective employers. The Amica Center offers state of the art career education, resources, and networking opportunities for students to achieve career success, but there are no guarantees that a student will attain an internship or full time position as a result of our services. Career Coaches are open and sensitive to all students differentiated needs and cultural affiliations. Expectations Career coaching is designed to provide students with the education and resources required to successfully tools transition from college to career. Career Coaches have an expectation that students will follow through with action steps agreed upon in meetings Duration Duration depends on the topic of conversation. Some students visit quick questions hours for 10- minute resume reviews while others require 30 to 60 minute scheduled appointments. Students often meet with a Career Coach more than once, unless the demand for scheduled appointments is unusually high. Cancellations with a Career Coach Please cancel appointments at least 24 hours in advance so we may schedule other students during those hours. You may contact our office staff directly or use BCC s scheduling feature to cancel and/or reschedule. Use of Amica Center Resources - Student/ Alumni Eligibility All matriculated students and alumni up to 5 years after graduation are eligible to use all career services. Currently enrolled students have priority during peak appointment seasons. Five years after graduation, alumni receive career support from newsletters and networking events hosted by the office of Alumni Engagement. Authenticity Students are expected to present accurate and truthful information regarding their educational background, experiences and qualifications. This includes how they are representing themselves on their résumés, materials uploaded into BCC, information and projects on their Portfolium, and all job search documents and interactions with employers.

15 Amica Center for Career Education: Policies & Procedures 15 Appropriate Use of Resources Resources maintained by Amica Center are not to be shared with those outside of the University community. Students are asked to use these resources for individual career development purposes only. Students are expected to represent themselves and Bryant University positively and professionally, in alignment with the Amica Center mission. Student profiles containing information that does not fit with this mission, may be removed from Amica Center resources at staff discretion. The Amica Center makes every effort to utilize and promote third party resources that are valid and appropriate, but does not have the capacity to review and certify all content. Distance Services The Amica Center can provide distance services for students and alumni, but this must be arranged in advance and the students/alumni must acknowledge the limitations of such services, including the privacy issues associated with digital communications and the integrity of the transmissions. Delivery systems include telephone, , and video conferencing (e.g., Skype). The Amica Center is not able to make international calls and therefore all international distance services will be conducted by and/or video conferencing. After hours scheduling of the distance services must be approved by the Executive Director in advance. Recruiting Program Each year, close to 400 organizations participate in the Recruiting Program, which consists of 3 annual career fairs, on-campus interviews and job postings for resume collection. Employers have the opportunity to post available internship, full-time, part-time professional, fellowship and volunteer positions targeting Bryant students directly in the Amica Center s online recruitment platform, the Bryant Career Connection (BCC). All students must review (and formally acknowledge on BCC via a accept box ) two brief recruiting program videos, outlining program details, policies and procedures, prior to gaining access to apply for opportunities in BCC and subsequently participate in campus interviews. Upon reviewing the video(s), students will be asked to acknowledge their understanding and compliance with program policies. Students who do not confirm their understanding and intent to comply with program policies will not be permitted access to the program. On-Campus Recruiting Program Students selected to participate in campus interviews must adhere to the following policies and procedures: Interview Sign-up / Declination: If you are selected for an on-campus interview, you must either SIGN UP to the schedule or DECLINE the interview. This process is completely done in BCC (note: specific instructions on this process can be found in the BCC Student User Guide, located in the BCC Resource Library)

16 Amica Center for Career Education: Policies & Procedures 16 Sign-up Cancellation: If you have signed up for an interview timeslot and need to cancel, you must perform the cancellation process in BCC no later than 48 hours prior to your scheduled interview. This allows us to adjust the recruiter s schedule and possible also add a waiting student. Late Cancellations / No-Shows: Late cancellations due to illness are permitted once. No-shows are not permitted. Recruiting Program Violations: Failure to adhere to the above policies and procedures will result in suspension possibly permanent - from access to BCC and any upcoming campus interviews. Any questions pertaining to the above policies and procedures should be directed to Lauren Cotnoir, Employer Relations Manager lcotnoir@bryant.edu. Job Offer Guidelines If you are presented with an offer of employment, we highly encourage you to meet with a career coach to discuss what has been presented to you and aid you in making a well thought-out and informed decision. It is considered highly unprofessional to accept and subsequently rescind an offer. All considerations should be made to honor your commitment. Exploding Offers We have advised employers that they cannot make exploding offers to Bryant students. An exploding offer is one that will disappear if you don t decide quickly enough (within a day, for example). This practice is considered unprofessional nation-wide among most employers and career centers, including the Amica Center. Employers should allow an appropriate amount of time for a student to evaluate an offer. We suggest at least a week, but you can certainly request a longer time frame. Offer Acceptance If you have accepted a job offer, be that obtained as a result of recruiting program participation or otherwise, please notify the Amica Center. You will be instructed to complete our Post- Graduate Outcome Survey. Information gathered in this survey is used to exhibit the success of our graduates to our constituents and is pertinent for ranking and accreditation purposes. All individual responses are kept confidential. Additionally, we request students also complete the Report a Hire function in BCC (note: specific instructions on this process can be found in the BCC Student User Guide, located in the BCC Resource Library) Once an offer acceptance has been report to our office, either directly by the student or the employer, the ability to apply for full-time, post-graduate positions in BCC will be terminated.

17 Amica Center for Career Education: Policies & Procedures 17 Reneging on an Offer Employers are working hard to make their hires and expect that when you accept their offer, you have formally done so. Therefore, changing you mind after you have accepted an offer is considered unprofessional behavior. Reneging on an accepted offer casts a poor light on you as a candidate. If you are weighing two offers, instead of hedging your bets and accepting one while you wait for the other, be honest and keep both options open until both offers are in. If the decision can t wait because the employer can t wait (remember, ask for a week to evaluate the offer!), then you will need to decide what to do. Stick with your decision employers respect this. When a student misses an on-campus interview: 1 st offense: 1. Send an to the student with details of the missed interview. 2. Ask the student to respond to with specific details as to why they missed the interview. a. They usually cite illness, family emergency or ignorance around using the system. 3. Respond back to student reminding them of our policies and (if needed) send a copy of the BCC user guide. 4. Then send the recruiter's address and request they send a note of apology immediately, with a cc to Amica Center staff member associated with issue. a. Inform them they have 48 hours to complete this apology or their BCC account will be suspended. b. In addition the saying one is sorry, an apology has at least 5 additional and essential elements; i. acknowledgement of responsibility; ii. a brief explanation of what happened while taking full responsibility (no excuses); iii. recognition of the inconvenience; iv. the repair action that undoes the damage or corrects the issue from reoccurring; and v. is sincere throughout, makes no excuses, is to the point, and not dramatic. 5. If they don't send an apology and cc the associated Amica Staff member within 48 hours, their BCC account is suspended. 2 nd offense: 1. If it's a second offense, request they come in and meet with the associated staff member immediately. Notify them that if they fail to come in, their BCC account will be suspended. 2. If they ignore the /call, suspend their BCC account. Reinstatement If a BCC account is suspended because of a missed interview and failure to follow the above procedures, reinstatement requires a formal letter sent by USPS to the recruiter with a copy to be left on file with the Amica Center. The letter must include a full apology, as outlined above. Failure to do this will result in a one year suspension in using BCC.

18 Amica Center for Career Education: Policies & Procedures 18 Fraudulent Postings, Scams, and Dubious Employers The Amica Center for Career Education diligently reviews new employers, postings and contacts to ascertain if the opportunities or the employer are legitimately seeking bona fide employees or interns. The Amica Center participates in a Northeast Employer Relations Consortium through which information related to scams and fraudulent employers/postings is shared, so as to broaden the success in intervening on illegitimate postings and employers. Any employer or contact found to be misrepresenting any type of opportunity will be removed from BCC and also banned from using any Amica Center recruiting systems or opportunities, indefinitely. No exceptions. Any posting determined to be a method of defrauding any student or alumni of their money or identities or any aspect of themselves will be removed from BCC and the associated employer/contact will also be banned from using any Amica Center recruiting systems or opportunities, indefinitely. No exceptions. The Amica Center reserves the right to deny any potential or currently registered employer access to Bryant Career Connection should the employer abuse the system, post intentionally inaccurate or misleading information, or abuse, mislead or put any Bryant University student/alumni in harm's way. Any legal violations will be referred to Bryant University Administration. While the Amica Center attempts to identify, block, and/or remove fraudulent employers and postings, students are fully responsible for their applications and in making decisions as to whether to apply to a position and/or accept offers. Students must exercise their own due diligence when evaluating any opportunity and any potential employer. The Amica Center is available to students as they consider their options. Solicitation and Business-to-Business Activities Unless approved in writing by the Executive Director of the Amica Center for Career Education, under no circumstances shall any vendor, business, or individual engage in any solicitation practices or business-to-business efforts when involved in any Amica Center for Career Education event, program or activity. This includes (but is not limited to) students, staff, faculty, employers, alumni, or employers. In addition to the Amica Center policy, Bryant University also has policies prohibiting solicitation on campus: (search solicitation ) and

19 Amica Center for Career Education: Policies & Procedures 19 Graduate and Professional School Recruiting The Amica Center fully supports external and internal graduate and professional school recruiting. We can assist graduate and professional schools by offering information sessions (virtual and on-site), on-site one-on-one meeting space with potential applicants, and Skype (or similar) virtual interviewing services. The Amica Center does not offer any form of testing services (resources, personnel or space) and our staff are not permitted to proctor any exams. Graduate and professional schools seeking such services will be directed to other resources, if available. Grad School Info Sessions The Amica Center can assist graduate and professional school programs with their recruiting via the information session model. Such sessions can be done on campus or virtually and should be coordinated through the Recruiting Coordinator or the Associate Director for Career Development. There is no fee associated with this recruiting approach. Grad School Fair The Amica Center may offer graduate and professional schools an annual Grad School Fair at which graduate and professional schools can recruit Bryant University students. These fairs require advanced registration, advance payment of registration fees, and adherence to all the career fair policies as outlined later in this manual. Bryant University graduate programs, as represented as each college (therefore, 3 tables only), may attend the annual Grad School Fair fair, space pending, at no cost. Career Fairs Graduate and professional schools are not permitted to attend any of the Bryant University career fairs or expos, which are solely for the purposes of volunteer or employment recruiting (internships, part-time positions, and full-time positions).

20 Amica Center for Career Education: Policies & Procedures 20 Amica Center for Career Education Employer Policies and Procedures The following employer policies and procedures pertain to engaging in recruiting activities at Bryant University and/or through the resources of the Amica Center for Career Education at Bryant University. Employers can recruit for full-time and part-time positions, positions that require a degree and positions that are to assist students while in college, internships, and volunteer positions. Principles of Employment Professionals The Amica Center for Career Education holds employment professionals (employers, recruiters) accountable and expects they engage with professionalism at all times. The Amica Center endorses the NACE Principles for Professional Practice ( which include specific principles for employment professionals: Recruiter Lunch Program The Amica Center for Career Education, as part of its Employer Relations program, strategically provides lunches for employers on campus. These lunches are designed to strengthen the relationships and to allow for a more informal time to address questions, concerns, and plans. Often, select faculty are included by invitation, when the employers are considering recruiting from specific academic programs. There are several employer categories for which this program operates: 1. New Business New recruiting relationships a. Prospective employers b. Just engaged employers we are onboarding 2. Existing Recruiting relationships a. Mock interviewers b. Résumania volunteers c. Other program/event volunteers in which the recruiters donate time and expertise 3. On-campus Interviewers a. Full-time b. Internships In all cases for the Recruiter Lunch Program, in order for the Amica Center to fund the lunches, the employers must be directly working with the Amica Center at the time of the hosting. There must be a direct relationship and rationale for the lunch. If an employer has a side arrangement

21 Amica Center for Career Education: Policies & Procedures 21 with a non-amica Center Bryant staff/faculty member, then that person/department is responsible for hosting. All Recruiter Lunch Program lunches must be coordinated through the Recruiting Coordinator or the Manager of the Employer Relations program. Faculty must be invited to the lunch (no walk-ons). The norm for faculty attendance is two (2) faculty per lunch, unless circumstances suggest otherwise (e.g., new employer seeking multiple majors across departments). Often, one faculty member is sufficient, however, for representation. When more than two faculty members are participating, the Manager of the Employer Relations program must approve. One Amica Center staff person will host the lunches, though it may be appropriate to have additional Amica Center staff, based on circumstances. The hosting Amica Center staff must have a roster of attendees and obtain the proper paperwork in advance, and work with the dining service staff to ensure accurate usage. It is also possible that the visiting employers may not want to have a host. The Amica Center will respect this and provide lunches, but not participate. Finally, this program is voluntary and some employers may decline the offer, which is their option. Scheduling Interview Rooms All interview room schedules are developed and managed by the Recruiting Coordinator in the Amica Center for Career Education. Employers seeking to make arrangements to interview students should contact the Recruiting Coordinator directly. Interview room reservations can be done electronically through the Bryant Career Connection. Résumé Books The Amica Center for Career Education does not publish résumé books for third party agencies or any employer simply seeking student résumés. Amica Center for Career Education does provide résumé books for organizations interviewing students on campus. Employer Timeliness, Attention, and Decorum As is expected of students, the Amica Center for Career Education expects all employers to participate in all events and activities as professionals. This means we do expect recruiters to be on time for interviews/events, to be attentive to schedules and requests, and to conduct themselves professionally.

22 Amica Center for Career Education: Policies & Procedures 22 Serving alcohol should not be part of the recruitment process. This includes campus events, such as information sessions, open houses and presentations, as well as on-site company events that are part of the recruitment process. Sponsors, Sponsorship, and Soft Recruiting Amica Center for Career Education is deeply grateful for the contributions from its sponsors. We acknowledge that the support provided make specific events and programs possible. We also acknowledge that with sponsorship, sometimes an expectation of preferred talent access or other preferential treatment might arise, even unintentionally. So as to be clear, sponsorship or any other form of support does not translate to any form of preferential services, as this is viewed as unethical and does not provide fair and equitable services to students. The Amica Center for Career Education does offer special opportunities for sponsors and those organizations who provide the Amica Center with various forms of support; through these specialized programs, opportunities may exist for the organizations to recruit talent differently. An example of such a specialized program is sponsoring a Networking Night, or participating in a career panel. These forms of opportunities are considered soft recruiting and are permissible.

23 Amica Center for Career Education: Policies & Procedures 23 Non-Discrimination and Non-Harassment Agreement As a condition of recruiting Bryant University students and alumni at Bryant University, through postings on BCC or via participation in employment events on- or off-campus, employers are required to agree to not engage in discriminatory recruiting practices or harassment of students or alumni. Bryant has established employment policies and practices that are non-discriminatory and are solely based upon factors that are job-related. Factors such as an individual's race, color, religion, sex, sexual preference or orientation, gender identity or expression, national origin, age, ethnicity, disability, veteran or marital status are not job-related and play no part in Bryant's employment practices. (Reference: and It is the policy of Bryant University that no member of the University community, including faculty, staff, students, volunteers, interns, and third party contractors, may subject another to sexual or any other type of harassment. Harassment on the basis of race, color, religion, sex, sexual preference or orientation, gender identity or expression, national origin, age, ethnicity, disability, veteran or marital status undermines the basic principles of the Bryant community and will not be tolerated. (Reference: The University does not condone harassment by third parties, including internship supervisors, donors, or consultants, with whom members of the Bryant community are dealing on or off campus in the course of their academic or employment responsibilities. If anyone is subject to harassment in these situations, he/she should report it to his/her supervisor or advisor as soon as possible in order that appropriate action can be taken. (Reference: This agreement is made when the employer registers for the first time in BCC. This agreement is in effect continuously for that employer and for the organization the employer represents. The agreement is in effect until that employer is removed from BCC as a contact for that organization. Every employer, on-campus or off-campus, wishing to use BCC must agree to this policy. Failure to agree to the above will result in not having access to BCC and Amica Center resources/events. Failure to comply with the above will result in being removed from BCC and all campus recruiting/branding activities/events for at least one year and the employer must demonstrate corrective action has occurred to remedy the issue(s). Should a complaint be filed, that complaint will be referred to Bryant University Administration for further action.

24 Amica Center for Career Education: Policies & Procedures 24 Interviews and Position Offers Employers As a member of the National Association of Colleges and Employers, the Amica Center for Career Education adheres to the Principles for Professional Practice. The principles presented are designed to provide practitioners with three basic guidelines for career planning and recruitment: Maintain an open and free selection of employment and experiential learning opportunities in an atmosphere conducive to objective thought, where job candidates can choose to optimize their talents and meet their personal objectives Maintain a recruitment process that is fair and equitable Support informed and responsible decision making by candidates In addition the NACE principles, the Amica Center has also instituted the below policies. The Bryant Career Connection (BCC) Employers who utilize the Amica Center s online recruitment platform, the Bryant Career Connection (BCC) will only post opportunities targeting degree-earning candidates in a manner that includes the following: All postings should adhere to EEO compliance standards Job postings should be suitable and appropriate for candidates from the target institution Internship postings should meet the NACE definition and criteria for internships Refer to the BCC Posting Policies section for additional policies and procedures. Offers and Deadlines To ensure Bryant University students are given adequate time to make an informed decision regarding an internship or post-graduate employment offer, we request employers honor the following deadlines. These deadlines allow students the ability to make that first important acceptance decision in launching their careers. Fall Recruiting Deadlines: For offers extended at the end of a summer internship, employers are asked to give students at least one week (though we recommend two weeks) from the date of offer to make their decision. For offers extended during the fall recruiting process for upcoming summer internships or post-graduate employment, employers are asked to give students at least one week (though we recommend two weeks) from the date of offer to make their decision.

25 Amica Center for Career Education: Policies & Procedures 25 Spring Recruiting Deadlines: For offers extended during the spring recruiting process for upcoming summer internships or post-graduate employment, employers are asked to give students at least one week (though we recommend two weeks) to make their decision Exploding Offers Employers may not present a job offer to a student that is retracted if not accepted within a very short period of time (e.g., one day, less than a week). Students must be allowed an appropriate amount of time to evaluate the offer. Employers who engage in exploding offer practices will not be allowed to participate in the Recruiting Program. Offer Acceptances Please notify the Amica Center of any offer acceptances so we can alter the student s Bryant Career Connection (BCC) account, which will prevent the student from applying for additional opportunities. Students are aware of this policy and are expected to comply. Alcohol Serving alcohol should not be part of the recruitment process. This includes campus events, such as information sessions, open houses and presentations, as well as on-site company events that are part of the recruitment process. Offer Withdrawals and Reneging When an employer makes an offer to a student/alumni, it is expected that the offer be honored. Recognizing that there may be a time frame in accepting an offer, it is expected that the employer will honor the time frame and the conditions of the offer. Failure to do so is considered unprofessional and the Amica Center, if informed, will consult with the employer to determine action, which may include a formal letter to the head of human resources regarding the matter, and possible denial of services. Violation of Recruiting Policies If you foresee a challenge complying with either the NACE or Amica Center policies, please contact our office to speak with our Recruiting Program Manager. Having this discussion in advance will help improve both the student and employer recruitment experience. Employers who violate the above policies may be denied access to the Recruiting Program and other services. Refer to the Denial of Services policy (final section of this Manual).

26 Amica Center for Career Education: Policies & Procedures 26 Bryant Career Connection General Statement - BCC All user's of Bryant Career Connection (the online job board for students), whether Bryant University students, Alumni or employers (on-campus or off-campus), agree that the information contained within the software is for the sole purpose of job-related activities only. Personal and company information provided is voluntarily submitted and is solely for the purposes of connecting students and alumni with employers. In no circumstances is the information contained within Bryant Career Connection to be used for non-job-seeking activities or nonapplicant-seeking activities. Bryant Career Connection is solely designed for career-related activities. Violation of the above policy will result in the removal from the system. Should a problem or concern ever occur, the Amica Center wants to know immediately. The Amica Center will review each complaint/concern and, if legal concerns arise, the complaint/concern will be referred to the Bryant University Administration. We ask that all user's respect the privacy rights of each registered user. Employer's Statement Bryant Career Connection is designed to help you connect with potential Bryant University student/alumni employees. When you register, you agree to provide personal and company information that is common to any job board. The registered student/alumni will have access to your submitted information. While Bryant Career Connection is not an actual job application or interview tool, the information you provide will help potential employees review your job postings. They will use the information you submit to make the decision to contact you. Please be sure that what you submit is accurate and the information you post you want to make public to registered students/alumni. By agreeing to the above statements and by submitting your information, you voluntarily agree to make your information available to students/alumni for their review. If you want to make any changes to your information, it is your responsibility to make those changes. Further, it is your responsibility to contact the Amica Center should any concerns arise. In addition, you will have access to specific student/alumni submitted information that is considered personal, such as home telephone numbers and addresses. As a user of Bryant Career Connection, you are expected to respect and protect the privacy of the student/alumni data and proceed with due professionalism. Should you have any questions, we at the Amica Center are happy to assist. **The Amica Center for Career Education reserves the right to deny any potential or currently registered employer access to Bryant Career Connection should the employer abuse the system, post intentionally inaccurate or misleading information, or abuse, mislead or put any Bryant University student/alumni in harm's way. Any legal violations will be referred to Bryant University Administration.**

27 Amica Center for Career Education: Policies & Procedures 27 Bryant Career Connection Disclaimer The Bryant Career Connection (BCC) is a fulltime position, internship, part time job, and volunteer electronic posting board provided by the Amica Center for Career Education to offer a free-of-charge service only, and makes no recommendations or guarantees regarding potential employers or employees. We are not responsible for safety, wages, working conditions, or any other aspect of off-campus private employment. All hiring, scheduling, and compensation for posted opportunities are handled directly between the applicant and the employer. The Amica Center for Career Education s staff does not perform background checks on students applying for jobs and we do not research the integrity of each organization or individual person who lists a job with us. As a courtesy, the Amica Center attempts to vet opportunities when we can with the intent to identify and remove scam employment situations, though we cannot guarantee complete success in this effort. The Amica Center follows up with employers who wish to post opportunities when the hiring criteria are vague or need further clarification. Students are fully responsible for their applications and in making decisions as to whether to apply to a position and/or accept offers. Students must exercise their own due diligence when evaluating any opportunity and any potential employer. The Amica Center is available to students as they consider their options. Employers and students are urged to perform due diligence when offering, applying for, or accepting private off-campus employment by requesting from each other references or any additional information needed to establish qualifications and credentials so as to ensure an overall fit between employer and applicant. Any cases or misrepresentation, discrimination or harassment must be immediately reported to the Amica Center for Career Education. Inform us of any situations that you see or experiences that don't seem right. We want to remove any erroneous postings immediately.