JAME Book Review. Author: Morten Huse. Cambridge University Press, pages, $45.00 Soft cover

Size: px
Start display at page:

Download "JAME Book Review. Author: Morten Huse. Cambridge University Press, pages, $45.00 Soft cover"

Transcription

1 JAME Book Review Boards, Governance and Value Creation: The Human Side of Corporate Governance Author: Morten Huse Cambridge University Press, pages, $45.00 Soft cover Reviewed by: Jonas Gabrielsson, CIRCLE, Lund University; and Taina Tukiainen, Helsinki University of Applied Science Industrial Management Few research areas have gained more interest during the past two decades than corporate governance and boards and directors (Daily, Dalton and Cannella, 2003). The bulk of this stream of studies has used concepts and theories originating from a financial economics perspective with simplified assumptions of human behavior, and where corporate governance have often been defined as ways investors are safeguarding their interests. Against and instead in the book Prof. Morten Huse presents and reintroduces boards and governance from a strategic and entrepreneurial management perspective. The subtitle The human side of governance refers to that the main focus lies on interactions and processes between board members and other actors inside and outside the boardroom something which is often characterized as the black box of board behavior. The empirical descriptions used in the book are based on Prof. Huse s experience from over 20 years of studying corporate governance and boards and directors in a variety of different countries and contexts, from small and medium-sized enterprises to large corporations. Among the most important studies for his insights into the black box of board behavior are the One of the lads (Huse, 1998) and Fly on the wall (Huse, Minichilli and Schøning, 2005) studies where he has conducted longitudinal studies of boards in action. His studies of how executive managers can circumvent stakeholder control (Huse and Eide, 1996) and the life stories of women directors (Huse and Solberg, 2006) also provide important insights into behaviours and processes inside and outside the boardroom that otherwise often are overlooked. The most recent empirical studies in the book are based on his large-scale research program on the Value creating boards that he has been leading from the Norwegian School of Management BI the past years in cooperation with researchers across Europe and in the US. This research program has conducted several questionnaire surveys to explore and test relationships. The book is consequently built on an impressive and rigorous empirical base to back up the various statements and conclusions made in the various chapters. Content: The book consist of eleven chapters: 1. Understanding boards and governance; 2. Internal and external actors: defining corporate governance, 3. Board task expectations: contributions from theory; 4. The board members; 5. Context and resources; 6. Interactions: trust, power and

2 strategizing; 7. Structures and codes, norms and leadership; 8. Decision-making: the boardroom culture; 9. Actual board task performance; 10. The value creating board; and 11. An ABC of boards. Chapter 1 makes a nice introduction to the topic and presents how the whole book is structured around a holistic and systematic framework that aims to understand the role of boards in corporate governance and how boards should be structured in order to maximize value creation. The framework is itself embedded in three intellectual traditions. The first is a contingency perspective (Lawrence and Lorsch, 1967), which states that there is no best way of organizing a corporate governance system or a board of directors but also that any ways of organizing are not equally effective. Instead it is emphasized throughout the book that contextual factors call for different perspectives and that theories should be chosen depending on the context. The second intellectual tradition is the behavioural theory of the firm, which emphasize that decision making in organizations to a large extent is an experiential problem-solving process made by actors who have limited rationality (Cyert and March, 1963). Boards are thus understood as decision making teams or groups that seek to reduce complexity, create accountability and facilitate cooperation between different coalitions of actors through strategizing and political bargaining. The third intellectual tradition that is evident throughout the book is an evolutionary perspective. Here it is emphasized that relationships and interactions between actors provide different kinds of informational feedback that sustain or redirect their behavior and objectives over time. Corporate governance is in chapter 2 defined as being about interactions between internal actors, external actors and board members in directing a company for value creation. Definitions of corporate governance are moreover seen as a struggle between ideologies as they are embedded in positions of who and what really counts. In the chapter there is a presentation of how the corporate governance debate has developed and shifted from a focus from management definitions to definitions focusing on various groups of shareholders. The most important message in the chapter is that conceptualizing corporate governance is not about identifying the principal or main actors in a company. Rather, it is important to acknowledge that there are various groups of actors external or internal to the company, and the relations among them may empower the board members for special roles or tasks. Mace (1971) argued in his classical book Directors: Myths and realities that there often is a disparity between what boards are expected to do and what boards do in reality. These board task expectations (myths) and actual board task performance (realities) are address in chapter 3 and 9 respectively. In chapter 3 there is an impressive review of theories about boards and governance. Based on this review a typology is developed of six main board tasks with various focuses depending on if they have a firm-external control or firm-internal service perspective. The various board tasks are also sorted under different categories depending on if they emphasize formal tasks (aunt theories), external perspectives and incentives (barbarian theories), institutional perspectives and norms (clan theories) or strategies and resources (value creation theories). Chapter 4 is introduced by the statement from Vance (1983) that only an odd number can lead a corporation and that three is too many. From this start the chapter takes a fresh look on the topic of board members. Most studies of boards and governance have examined what is usually referred to as the usual suspects (Finkelstein and Mooney, 2004), which is the number of directors, the ratio of outside directors, CEO duality, and the percentage of shares owned by the board. Instead, the chapter focus on the competence, compensation and motivations of board members. First the market for board members is discussed where the issue of how board members are recruited are discussed. Thereafter follows an exploration of board members from a demand side perspective (firms having need for board members) followed by an exploration of board members from a supply side perspective (individuals who are able to serve as board members).

3 Chapter 5 discuss contextual factors that influence actual board behaviour. Context and resources are important to consider in any discussion of boards and governance. This is also evident in the framework developed by Prof. Huse in the book where context and resources have a direct effect for understanding who the actors are and their relative power. The chapter reviews the most commonly used contextual variables in studies of boards and governance and their impact on the choice of board members in companies. The main point emphasized in the chapter is that there has to be a fit between the context in which the company operates and specific governance designs. Recommendations should thus not be applied across contexts without due consideration. In chapter 6 there is a focus on how interactions between actors determine decisions and behavioral outcomes in relation to boards and governance. It is in this chapter that the human side of governance advocated in the book is developed with concepts such as trust and emotions, political dynamics, and micro strategizing. It is emphasized that interactions take place both inside and outside the boardroom. Moreover, board decision making is influenced by activities in various arenas and not all actors have the same access to various arenas. What is important in this chapter is the recognition that boards are embedded in social institutions, and that social and psychological processes taking place between various actors may neutralize effects that are described in theories and recommendations about corporate governance. In all, the chapter is a sharp contrast against the dominating and simplified black-box approach that is common in contemporary studies on boards and governance. Chapter 7 takes on the challenging task of discussing how good corporate governance may be developed. To do this the chapter is structured around the concepts norms, rules, structures and leadership. There is a review of the rapid development of various codes of corporate governance which present best-practice recommendations regarding board structure and behavior. Although the review is insightful there is more emphasis on structure than behavior, and thus some of the highlights regarding board dynamics from the last chapter seem to disappear in the discussion. However, the main highlight in the chapter comes later in the section about board leadership. Often discussions about board leadership are reduced to a question whether the CEO also should be the board chairperson or not. Instead Prof. Huse makes an interesting and challenging review of relevant literature and research that have addressed the leadership role of the board chairperson and how to mould a group of individual board members into a good working team. In chapter 8 Prof. Huse again come back to the human side of governance by addressing the decision making culture in the boardroom. The board is presented as a team and aspects of team dynamics, including cognitive perspectives, are emphasized. To structure the discussion the chapter introduces concepts connected to board processes such as criticality, creativity, cohesiveness, openness and generosity, preparations and involvement, and cognitive conflicts. These concepts are then related to how they may mediate relationships between board demographics (the usual suspects ), board structure and board-level outcomes. The recognition of paradoxical pairings (i.e., critical but creative ) may not be new (see for example Demb and Neubauer, 1992; Roberts, McNulty and Stiles 2005) but the chapter gives an intellectually stimulating discussion of how managing such paradoxes may involve an approach that must accept tension and seek proper balance. In chapter 9 the book returns to the issue of actual board task performance with empirical examples from the value creating board surveys. The discussion also involves examples of how to operationalise and measure board task concepts. One thing that is emphasized in the chapter is that board members approach boards from various perspectives depending on their experiences and backgrounds. Thus, perceptions of board task involvement will be influenced by the role of the

4 actor, and consequently who you ask to evaluate the performance of the board may influence the result you get. This is something that is well known but it is seldom discussed in contemporary studies of boards and governance. Value creation is a core concept in the book and this is focused in chapter 10. A basic assumption is that the duty of boards is not only to protect and distribute value but also to create value. The first part of the chapter links value creation to financial performance, CSR, innovation, market venturing and entrepreneurial activities. The second part of the chapter discusses how boards may contribute with value throughout the whole value chain and not only the final value distribution part of the chain. Here concepts from earlier chapters are linked to firm activities that can be associated with value creation. In chapter 11 the ten first chapters are reviewed and the main contributions from the author s point of view are presented together with some summarizing observations about board ethics and board behavior. The reprise of the ten first chapters is a short version of the chapter summary that appears in the end of each chapter. This repetition is unnecessary to go through again for readers who have studied the book chapter by chapter from the start. However, it could be of some value for people who want to get a quick overview of the content and key message of the book. The section where the main contributions are presented may also feel a bit repetitive but it serves its purpose of giving a coherent summary of the main conclusions that has been emphasized in the various chapters. The last part of the chapter is perhaps the most interesting as it adds some final comments and implications in relation to board ethics, value creating boards and the human side of governance. Conclusion: In all, we believe that Prof. Morten Huse has made a top-class scholarly work in the field of corporate governance and boards of directors and we enjoyed very much reading it. The book provides a powerful, rigorous and insightful lens to observe and understand the role of boards in corporate governance and how they can be structured in order to maximize value creation. The key message in the book is that good governance can be found in human and social factors. Structures may be necessary but is far from sufficient. What characterize good boards are that they are robust, social systems and an understanding of effective boards that contribute to value creation requires an understanding of the human side of governance. We see three main target groups for the book. First, it is a research-based monography that can be used as a benchmark and reference for scholars working in the field of boards and governance. Second, it can be used as a textbook on boards of directors in courses at the graduate level on corporate governance, strategy, or CSR. Third, it is a book that can give input to debate and reflection for practitioners working in or close to boards. Although it is a challenging task trying to meet the demands and expectations from all these different groups of readers we believe that Prof. Huse has found a proper balance so that each type of reader will be satisfied. References: Cyert, R.M. and March, J.G.: 1963, A behavioral theory of the firm (Englewoods Cliffs, NJ: Prentice-Hall). Daily, C.M., Dalton, D.R. and Cannella, A.A.: 2003, Corporate Governance: Decades of Dialogue and Data, Academy of Management Review, 28 (3):

5 Demb, A. and Neubauer, F.-F.: (1992) The corporate board: Confronting the paradoxes. Oxford, England: Oxford University Press. Finkelstein, S. and Mooney, A.C.: 2003, Not the Usual Suspects: How to Use the Board Process to Make Boards Better, Academy of Management Executive, 17(2): Huse, M.: (1998) Researching the dynamics of board-stakeholder relations, Long Range Planning, 31: Huse, M., Minichilli, A. and Schøning, M.: (2005) Corporate boards as assets for operating in the new Europe: The value of process-oriented boardroom dynamics, Organizational Dynamics Huse, M and Eide, D.: (1996) Stakeholder management and the avoidance of corporate control, Business and Society, 35: Huse, M. and Solberg, A.: (2006) Gender-related boardroom dynamics: how women can and make contributions on corporate boards. Women in Management Review, 21: Lawrence, P.R. and Lorsch, J.W.: (1967) Organization and environment: Managing differentiations and integration. Cambridge, MA: Harvard University Press. Mace, M. L. (1971) Directors: myth and reality. Boston: Harvard University. Roberts, J.T., McNulty and Stiles, P. (2005) Beyond agency conceptions of the work of the nonexecutive director: creating accountability in the boardroom, British Journal of Management, 16 (Special Issue): Vance, S.C. (1983) Corporate leadership. New York: McGraw-Hill.

6 Send Complimentary book to: Dr. Taina Tukiainen Tuotantotalous Head of Department of Industrial Management Stadia Helsinki University of Professional Education Bulevardi 31, 00180, Helsinki Tel Mobile taina.tukiainen@stadia.fi

Strategic Decision-Making Process and on Strategic Choices: A Study of

Strategic Decision-Making Process and on Strategic Choices: A Study of TITLE: The Reflections of Environment and Board of Directors on Strategic Decision-Making Process and on Strategic Choices: A Study of Greek Listed Organisations Paper no.38 ABSTRACT This paper develops

More information

BRIEFING NOTES Five Theories on Contemporary Board Governance

BRIEFING NOTES Five Theories on Contemporary Board Governance BRIEFING NOTES Five Theories on Contemporary Board Governance CFAR s work in governance spans both corporate and not-for-profit organizations across a variety of industries and professional fields. Boards

More information

The Value Creating Board Corporate governance and organizational behaviour

The Value Creating Board Corporate governance and organizational behaviour The Value Creating Board Corporate governance and organizational behaviour Edited by Morten Huse fj Routledge jjj^^ Taylor & Francis Group LONDON AND NEW YORK Contents List of Figures List of Tables Preface

More information

Master of Business Administration Course Descriptions

Master of Business Administration Course Descriptions Master of Business Administration Course Descriptions CORE COURSES MBAB 5P01 Accounting for Decision-Making I The functional basics of accounting for management and business decisions. Data collection,

More information

The Principal-Manager Choice Model and Corporate Governance: An Empirical Study of Agency and Stewardship Theory

The Principal-Manager Choice Model and Corporate Governance: An Empirical Study of Agency and Stewardship Theory The Principal-Manager Choice Model and Corporate Governance: An Empirical Study of Agency and Stewardship Theory Contact Details Neil Crombie Lecturer Department of Accountancy, Finance and Information

More information

What Makes Top Management Team Diversity? : A Behavioral perspective

What Makes Top Management Team Diversity? : A Behavioral perspective DOI: 10.7763/IPEDR. 2012. V57. 12 What Makes Top Management Team Diversity? : A Behavioral perspective Sung Ho, Choi 1+ 1 Yonsei University, Seoul, Republic of Korea Abstract. Top management team in organizations

More information

SCHOOL OF MANAGEMENT UNIVERSITI SAINS MALAYSIA

SCHOOL OF MANAGEMENT UNIVERSITI SAINS MALAYSIA SCHOOL OF MANAGEMENT UNIVERSITI SAINS MALAYSIA Invitation as Reviewer The AAMJ is devoted to publishing scholarly empirical and theoretical research articles, which offer its authors and readers a combination

More information

EMPIRICAL STUDY ON THE BOARD WORKING STYLE IN FAMILY BUSINESS GUO LIN SCHOOL OF MANAGEMENT, XIAMEN UNIVERSITY, XIAMEN, P.R.

EMPIRICAL STUDY ON THE BOARD WORKING STYLE IN FAMILY BUSINESS GUO LIN SCHOOL OF MANAGEMENT, XIAMEN UNIVERSITY, XIAMEN, P.R. TL 027 EMPIRICAL STUDY ON THE BOARD WORKING STYLE IN FAMILY BUSINESS GUO LIN SCHOOL OF MANAGEMENT, XIAMEN UNIVERSITY, XIAMEN, P.R.CHINA, 361005 Abstract The purposes of this paper are to explore the relationship

More information

Understanding and Managing Organizational Behavior

Understanding and Managing Organizational Behavior Understanding and Managing Organizational Behavior Course Description This course is an examination of human relations theory and individuals, group, and organizational performance in relation to organizational

More information

PART 1 Introduction 2. Defining the Manager s Terrain 46

PART 1 Introduction 2. Defining the Manager s Terrain 46 vii C O N T E N T S Preface xiv PART 1 Introduction 2 Chapter 1 INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS 2 Management Today 2 Who Are Managers? 4 What Is Management? 5 Thinking Critically About Ethics

More information

BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS

BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS BUSINESS COURSES AVAILABLE TO INBOUND EXCHANGE STUDENTS FALL SEMESTER, 2018 AVAILABLE COURSES BUSI 1101 Principles of Accounting BUSI 1210 Introduction to Marketing Strategy BUSI 1600 Introduction to Entrepreneurship

More information

Agency theory: ORIGINS

Agency theory: ORIGINS Agency theory: a theory that looks at how to ensure that agents (executives, managers) act in the best interests of the principals (owners, shareholders) of an organization. ORIGINS Agency theory addresses

More information

Unit 1. I.T.S Management & IT Institute Mohan Nagar, Ghaziabad

Unit 1. I.T.S Management & IT Institute Mohan Nagar, Ghaziabad Organization Behavior Unit 1 I.T.S Management & IT Institute Mohan Nagar, Ghaziabad Unit-1: Contents Concept, Nature, Importance & Characteristics of OB Conceptual Foundations Models of Organization Behavior

More information

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research Online Open Access publishing platform for Management Research Copyright by the authors - Licensee IPA- Under Creative Commons license 3.0 Research Article ISSN 2229 3795 Revisiting the strategic management

More information

Chapter 14 Developing Pricing Strategies and Programs 431. Understanding Pricing 432

Chapter 14 Developing Pricing Strategies and Programs 431. Understanding Pricing 432 Managing Service Brands 421 Differentiating Services 422 Developing Brand Strategies for Services 423 Managing Product Support Services 424 Identifying and Satisfying Customer Needs 425 Postsale Service

More information

Stream Number: 7 Title: Leadership and Governance Competitive Session. Rethinking the Research on Board of Directors: A Behavioural Perspective

Stream Number: 7 Title: Leadership and Governance Competitive Session. Rethinking the Research on Board of Directors: A Behavioural Perspective Page 1 of 20 ANZAM 2013 Stream Number: 7 Title: Leadership and Governance Competitive Session Rethinking the Research on Board of Directors: A Behavioural Perspective ABSTRACT Board of directors has been

More information

DEPARTMENT OF MANAGEMENT

DEPARTMENT OF MANAGEMENT Department of Management 1 DEPARTMENT OF MANAGEMENT McCoy Hall Room 524 T: 512.245.2571 F: 512.245.2850 www.mgt.mccoy.txstate.edu (http://www.mgt.mccoy.txstate.edu) The mission of the Department of Management

More information

Board of Directors in Norwegian Family Businesses

Board of Directors in Norwegian Family Businesses Board of Directors in Norwegian Family Businesses Results from the Value Creating Board Surveys Lise Haalien and Morten Huse Research Report 7/2005 Norwegian School of Management BI The Value Creating

More information

CONCEPTS, APPLICATIONS, AND SKILL DEVELOPMENT

CONCEPTS, APPLICATIONS, AND SKILL DEVELOPMENT MANAGEMENT FUNDAMENTALS CONCEPTS, APPLICATIONS, AND SKILL DEVELOPMENT ROBERT N. LUSSIER Springfield College DSAGE Los Angeles London New Delhi Singapore Washington DC Detailed Contents Preface XIII Comparing

More information

The Top 10 Principles and Practices of Great Boards

The Top 10 Principles and Practices of Great Boards The Top 10 Principles and Practices of Great Boards Great organizations have great leadership at the top and throughout their ranks. What distinguishes good boards from mediocre boards is that they follow

More information

central issue confronting CG scholars. In particular, the structure and effectiveness of corporate

central issue confronting CG scholars. In particular, the structure and effectiveness of corporate Corporate Governance, Board of Directors, and Firm Performance Praveen Kumar & Alessandro Zattoni The relation of corporate governance (CG) and firm performance, where performance is interpreted broadly

More information

Program Assessment. University of Cincinnati School of Social Work Master of Social Work Program. August 2013

Program Assessment. University of Cincinnati School of Social Work Master of Social Work Program. August 2013 University of Cincinnati School of Social Work Master of Social Work Program Program Assessment August 01 Submitted to the College of Allied Health Sciences University of Cincinnati 1 University of Cincinnati

More information

STRATEGIC HUMAN RESOURCE MANAGEMENT (SHRM)

STRATEGIC HUMAN RESOURCE MANAGEMENT (SHRM) STRATEGIC HUMAN RESOURCE MANAGEMENT (SHRM) COURSE OVERVIEW It is now a cliché that employees are among the firm s most valued assets; both theory and practice agree on this assertion. Despite that, many

More information

MSc in International Human Resource Management

MSc in International Human Resource Management School of Management MSc in International Human Resource Management Postgraduate Student Handbook Section 1 2017-2018 s i Page MSc in International Human Resource Management... 1 Programme Director...

More information

Course Coördinator: Menno de Lind van Wijngaarden; 2 nd floor Daltonlaan 400 Tel: Oktober 2016

Course Coördinator: Menno de Lind van Wijngaarden;  2 nd floor Daltonlaan 400 Tel: Oktober 2016 MB-BUSSOC-14 2016-2017 Term B, D 5 EC Minor Globalizing Business Full time Lecturers: Menno de Lind van Wijngaarden, Gabi Spitz Course Coördinator: Menno de Lind van Wijngaarden; email menno.lind@hu.nl

More information

Designing Adaptive Organizations 2. Managing Change 4. Leadership Skill 4. Motivating People 4. Managing Teams 2. Managing Quality and performance 2

Designing Adaptive Organizations 2. Managing Change 4. Leadership Skill 4. Motivating People 4. Managing Teams 2. Managing Quality and performance 2 Postgraduate Diploma in Marketing Detailed Syllabus Stage 03 Graduate Diploma in Marketing Subject: Advanced Management Competencies (AMC) Release : January 2018 1. Subject Descriptor: Embedding multiple

More information

JOHNS HOPKINS CAREY BUSINESS SCHOOL EXECUTIVE MBA PROGRAM PROGRAM OUTLINE AND COURSE DESCRIPTIONS:

JOHNS HOPKINS CAREY BUSINESS SCHOOL EXECUTIVE MBA PROGRAM PROGRAM OUTLINE AND COURSE DESCRIPTIONS: JOHNS HOPKINS CAREY BUSINESS SCHOOL EXECUTIVE MBA PROGRAM PROGRAM OUTLINE AND COURSE DESCRIPTIONS: 2013-2015 Residency Dates Modules/ Courses Credits Onsite Online Preparation for the program Course starts:

More information

DiVA Digitala Vetenskapliga Arkivet

DiVA Digitala Vetenskapliga Arkivet DiVA Digitala Vetenskapliga Arkivet http://umu.diva-portal.org This is an author produced version of a paper presented at the conference: Paper Presented at the first Joint International Conference arranged

More information

UNION-MANAGEMENT RELATIONSHIP-BUILDING

UNION-MANAGEMENT RELATIONSHIP-BUILDING UNION-MANAGEMENT RELATIONSHIP-BUILDING The test of a Good Relationship is whether we believe it provides us: a) what we want-- solid substantive outcomes, b) peace of mind, and c) an ability to deal with

More information

A MULTI-THEORY APPROACH OF THE STRATEGIC ROLE OF BOARDS

A MULTI-THEORY APPROACH OF THE STRATEGIC ROLE OF BOARDS A MULTI-THEORY APPROACH OF THE STRATEGIC ROLE OF BOARDS BORDEAN Ovidiu-Niculae Babeș-Bolyai University of Cluj-Napoca, Romania CRIȘAN Emil Lucian Babeș-Bolyai University of Cluj-Napoca, Romania POP Zenovia

More information

High Performance Organization

High Performance Organization Kai Laamanen HPO description 1 (6) 15.10.2007 High Performance Organization Leaders of today face ever-increasing complexity in private business and public sector. Innotiimi meets the growing need for

More information

Finding Hidden Gold in Your Organization

Finding Hidden Gold in Your Organization I Finding Hidden Gold in Your Organization Mining the Talent of Your People (Part 1) Michelle M. Smith, CPIM, CRP Vice President O.C. Tanner Company FORUM Past President Jennifer Rosenzweig, PhD Partner

More information

Submission Deadline: 30 April 2020

Submission Deadline: 30 April 2020 Call for Papers for a Special Issue Organizational Goals, Firm Outcomes and the Assessment of Performance: Reconceptualizing Success in Management Studies Submission Deadline: 30 April 2020 Guest Editors:

More information

Deakin Research Online Deakin University s institutional research repository DDeakin Research Online Research Online This is the published version:

Deakin Research Online Deakin University s institutional research repository DDeakin Research Online Research Online This is the published version: Deakin Research Online Deakin University s institutional research repository DDeakin Research Online Research Online This is the published version: McDonald, Gael 2007-03, Business ethics and the evolution

More information

AC : HUMAN BEHAVIOR SKILLS AND EMOTIONAL INTELLIGENCE IN ENGINEERING

AC : HUMAN BEHAVIOR SKILLS AND EMOTIONAL INTELLIGENCE IN ENGINEERING AC 2009-137: HUMAN BEHAVIOR SKILLS AND EMOTIONAL INTELLIGENCE IN ENGINEERING Raymond Price, University of Illinois, Urbana-Champaign Rose Mary Cordova-Wentling, University of Illinois, Urbana-Champaign

More information

chapter 13 HRM and high-performance workplaces

chapter 13 HRM and high-performance workplaces STUDENT SUMMARY NOTES chapter 13 HRM and high-performance workplaces Chapter overview In this chapter we examine various job design strategies including the classical approach, the human relations movement,

More information

Craig Richard Seal, Ph.D.

Craig Richard Seal, Ph.D. Craig Richard Seal, Ph.D. Assistant Professor Niagara University College of Business Administration Commerce Department Bisgrove Hall, Niagara University, NY 14109 (716) 286-8176 cseal@niagara.edu 4691

More information

LABEL PRO RH. Pr. Anne Marie FRAY, ESCEM European Project Leader And all the partners

LABEL PRO RH. Pr. Anne Marie FRAY, ESCEM European Project Leader And all the partners LABEL PRO RH Pr. Anne Marie FRAY, ESCEM European Project Leader And all the partners HR directors challenges Training Future Espagne MAIN EXTERNAL & INTERNAL PRESSURES Cost Reduction Ageing population

More information

CGIR V21N1 January, It is an honor and a privilege for us to take on this new role and responsibility as

CGIR V21N1 January, It is an honor and a privilege for us to take on this new role and responsibility as Incoming Editorial Praveen Kumar & Alessandro Zattoni It is an honor and a privilege for us to take on this new role and responsibility as editors-in-chief (EICs) of Corporate Governance: An International

More information

Behavioural Economics

Behavioural Economics Behavioural Economics Herbert A. Simon Carnegie Mellon University Behavioural Economics Herbert A. Simon Carnegie Mellon University As the topic of economics is human behaviour in economic affairs, the

More information

Organizational. Behavior 15th Global Edition. Chapter1. Robbins and Judge. What Is Organizational Behavior? Copyright 2013 Pearson Education 1-1

Organizational. Behavior 15th Global Edition. Chapter1. Robbins and Judge. What Is Organizational Behavior? Copyright 2013 Pearson Education 1-1 Organizational Chapter1 Behavior 15th Global Edition Robbins and Judge What Is Organizational Behavior? 1-1 Chapter 1 Learning Objectives After studying this chapter you should be able to: Demonstrate

More information

Master of Business Administration (General)

Master of Business Administration (General) MBA 510 Financial Accounting Cr Hr: 3 Prerequisite: MBA 511 Grad Scheme: Letter At the end of this course, students will be able to read, analyse and interpret financial data, appreciate the financial

More information

Fit to Multiple Contingencies in Organizational Design: Contingency Imperative. versus Equifinality

Fit to Multiple Contingencies in Organizational Design: Contingency Imperative. versus Equifinality Page 1 of 16 ANZAM 2009 Fit to Multiple Contingencies in Organizational Design: Contingency Imperative versus Equifinality Ben Nanfeng Luo School of Organization and Management UNSW, Sydney, Australia

More information

Human Resource Motivation for Enhancing Productivity

Human Resource Motivation for Enhancing Productivity Human Resource Motivation for Enhancing Productivity Dr. S. Bangari Naidu B.E., M.B.A., M.Phil., Ph.D. Advisor IT & Knowledge Department in Gulf Petrochemical Industries Company, Bahrain Introduction Motivation

More information

Consumer Behaviour: An exploration of the process of persuasion from both an advertisers and a consumer s position

Consumer Behaviour: An exploration of the process of persuasion from both an advertisers and a consumer s position 1 Consumer Behaviour: An exploration of the process of persuasion from both an advertisers and a consumer s position 1 Introduction This working paper investigates advertising communications and the relationship

More information

Great Futures 2025 Overview Webinar

Great Futures 2025 Overview Webinar Great Futures 2025 Overview Webinar Today s Objectives Understand the 2025 Strategic Direction, Operational Framework and the resources available to support the plan. Background The plan is based on the

More information

Mining Perspective Gold for a High Performing Multicultural Team

Mining Perspective Gold for a High Performing Multicultural Team by Robin Denise Johnson, Ph.D. President, EQUEST, Inc. NAMIC Executive Leadership Development Program at The Anderson School at UCLA Email: Robin@DrRobinJohnson.com MULTICULTURAL TEAMS OFFER POSITIVE PROMISE

More information

chapter 1 the nature of contemporary HRM

chapter 1 the nature of contemporary HRM STUDENT SUMMARY NOTES chapter 1 the nature of contemporary HRM Chapter overview This chapter introduces you to the theories and practices of human resource management. HRM is defined and the central tenets

More information

Organizational Behaviour and Management

Organizational Behaviour and Management University of British Columbia Sauder School of Business Organizational Behaviour and Management Study Questions: The purpose of the questions below is to guide your reading and thinking about the material

More information

The effects of leadership styles on the stress of school s directors

The effects of leadership styles on the stress of school s directors Procedia - Social and Behavioral Sciences 28 (20) 82 86 WCETR-20 The effects of leadership styles on the stress of school s directors Vahid Shafieipour a *, Maziyar Ghasemi b, Mohammad Aslani c a Department

More information

Leadership In Organizations: National Implications

Leadership In Organizations: National Implications VOLUME 7, NUMBER 1, 2004 Leadership In Organizations: National Implications Alicia Kritsonis MBA Graduate Student California State University, Dominquez Hills ABSTRACT The purpose of this article is to

More information

CORE COMPETENCIES. For all faculty and staff

CORE COMPETENCIES. For all faculty and staff SELF-AWARENESS & PROFESSIONALISM Being mindful of one s impact on others and managing thoughts, feelings and actions in an effective manner. INTEGRITY Conducting oneself and activities according to the

More information

How leaders create engaged performance and how to measure it

How leaders create engaged performance and how to measure it How leaders create engaged performance and how to measure it Capturing value in human resources 2008 conference, Stockholm, 21-22 October 2008 Georg Vielmetter Draft presentation including explanatory

More information

Copyright subsists in all papers and content posted on this site.

Copyright subsists in all papers and content posted on this site. Student First Name: Ioannis Student Surname: Gkliatis Copyright subsists in all papers and content posted on this site. Further copying or distribution by any means without prior permission is prohibited,

More information

Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling

Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling Nikolaos A. Panayiotou and Ilias P. Tatsiopoulos National Technical University

More information

FAQ: Management and Leadership Styles

FAQ: Management and Leadership Styles Question 1: How does managing differ from leading? Answer 1: The following two lists provide a place to begin to see the differences between managing and leading (Bellman, 1991). Managing includes the

More information

HABILITATION THESIS ABSTRACT. Entrepreneurship and social responsibility, influence factors of economic development

HABILITATION THESIS ABSTRACT. Entrepreneurship and social responsibility, influence factors of economic development HABILITATION THESIS ABSTRACT Entrepreneurship and social responsibility, influence factors of economic development Prof. Paul Marinescu, PhD BUCHAREST 2016 1 The thesis at hand aims to thoroughly analyze

More information

Unstructured Nature of Important Decisions. Understanding the Business Value of Systems and Managing Change. Diversity of Managerial Roles

Unstructured Nature of Important Decisions. Understanding the Business Value of Systems and Managing Change. Diversity of Managerial Roles Unstructured Nature of Important Decisions Understanding the Business Value of Systems and Managing Change Many important decisions, especially in the areas of strategic planning and knowledge are not

More information

Stewart R Clegg» (Vlartin Kornberger» Tyrone S Pitsis. MANAGING s. An Introduction to Theory and Practice FOURTH EDITION

Stewart R Clegg» (Vlartin Kornberger» Tyrone S Pitsis. MANAGING s. An Introduction to Theory and Practice FOURTH EDITION Stewart R Clegg» (Vlartin Kornberger» Tyrone S Pitsis s ORGANIZATIONS An Introduction to Theory and Practice FOURTH EDITION ( >SAGE Los Angeles London New Delhi Singapore Washington DC Contents LIST OF

More information

How to Engage and Motivate Employees. Presented by: Hilary Maricle Nebraska Women in Ag 2018

How to Engage and Motivate Employees. Presented by: Hilary Maricle Nebraska Women in Ag 2018 How to Engage and Motivate Employees Presented by: Hilary Maricle hmaricle@gmail.com 402-741-0714 Nebraska Women in Ag 2018 Employees who feel they are valued and recognized for their contributions are

More information

HUMAN RESOURCES AND EMPLOYMENT RELATIONS (HRER)

HUMAN RESOURCES AND EMPLOYMENT RELATIONS (HRER) Human Resources and Employment Relations (HRER) 1 HUMAN RESOURCES AND EMPLOYMENT RELATIONS (HRER) HRER 500: Topics in Comparative Industrial Relations 3-6 Credits/Maximum of 6 Similarities and differences

More information

Bachelor Module Guide. Managing Organisations (MO52) Bachelor Module Guide CREDITS. Aims and Objectives of this module:

Bachelor Module Guide. Managing Organisations (MO52) Bachelor Module Guide CREDITS. Aims and Objectives of this module: Bachelor Module Guide 4 CREDITS Bachelor Module Guide Managing Organisations (MO52) Aims and Objectives of this module: Identify all organisational resources, including financial, physical and intangible

More information

Employers' Perception of Employability Skills of Students of Commerce and Management Discipline: A Qualitative Approach

Employers' Perception of Employability Skills of Students of Commerce and Management Discipline: A Qualitative Approach Employers' Perception of Employability Skills of Students of Commerce and Management Discipline: A Qualitative Approach K.W.D.D. Fonseka, D.P. Kodikara, I.K.A.H.E.Kodithuwakku, H.V.N Senadeera, M.A.C.M.Silva,

More information

COURSE OUTLINE. APPROVED BY: Dean, David Johnson

COURSE OUTLINE. APPROVED BY: Dean, David Johnson COURSE OUTLINE SCHOOL: DEPARTMENT: PROGRAM: COURSE TITLE: School of Business Business and Management Graduate Certificate in Project Management Project Leadership: Skills for Project Managers COURSE CODE:

More information

Management Accounting Concepts

Management Accounting Concepts 1 First Issued February 1989 Revised March 1998 Management Accounting Concepts CONTENTS Paragraphs Introduction... 1-6 Evolution and Change in Management Accounting... 7-20 Management Accounting and the

More information

Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling

Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling Supporting the Design of a Management Accounting System of a Company Operating in the Gas Industry with Business Process Modeling Nikolaos Panayiotou, Ilias Tatsiopoulos To cite this version: Nikolaos

More information

16 The Psychological Contract

16 The Psychological Contract 276 16 The Psychological Contract Key concepts and terms Employability Social exchange theory The psychological contract Learning outcomes On completing this chapter you should be able to define these

More information

The School Board Fieldbook: Leading With Vision. Study Guide

The School Board Fieldbook: Leading With Vision. Study Guide The School Board Fieldbook: Leading With Vision Study Guide This study guide is intended to assist you in the reading of and reflection on The School Board Fieldbook by Mark Van Clay and Perry Soldwedel.

More information

The Ten Schools of Thoughts by Henry Mintzeberg

The Ten Schools of Thoughts by Henry Mintzeberg The Ten Schools of Thoughts by Henry Mintzeberg Keywords: Henry Mintzeberg, School of thoughts, design school, planning school, positioning school, entrepreneurial school, cognitive school, learning school,

More information

Description of Module Subject Name Human Resource Management Paper Name International Human Resource Management Module Title Models of International

Description of Module Subject Name Human Resource Management Paper Name International Human Resource Management Module Title Models of International Items Description of Module Subject Name Human Resource Management Paper Name International Human Resource Management Module Title Models of International HRM Module Id Module no.-3 Pre- Requisites Basic

More information

Lesson 7: Motivation Concepts and Applications

Lesson 7: Motivation Concepts and Applications Lesson 7: Motivation Concepts and Applications Learning Objectives After studying this chapter, you should be able to: 1. Describe the three key elements of motivation. 2. Evaluate the applicability of

More information

Soroosh Emami Graduated in Industrial Management, Management Department, University of Isfahan, Isfahan, Iran

Soroosh Emami Graduated in Industrial Management, Management Department, University of Isfahan, Isfahan, Iran Studying the effective organizational factors on knowledge sharing between employees of governmental organizations in Isfahan province, Iran Hadi Teimouri, Ph.D (Corresponding author) Assistant Professor

More information

DOES THE OWNERSHIP OF THE SMALL FIRM AFFECT GROWTH?

DOES THE OWNERSHIP OF THE SMALL FIRM AFFECT GROWTH? Page 1 of 7 DOES THE OWNERSHIP OF THE SMALL FIRM AFFECT GROWTH? ABSTRACT EDWARD M. HUFFT, JR., INDIANA UNIVERSITY SOUTHEAST This study examines the ownership structure of the small firm and its affect

More information

MBA Curriculum Program Schedule

MBA Curriculum Program Schedule MBA Curriculum Program Schedule Click on Course Title to see Course Description Accounting ACCT 600 1 st Semester Finance FIN 620 Leadership & Ethics BUAD 625 Information Technology & Supply Chain INSS

More information

The IIRC s 2013 International Integrated Reporting Framework: An evolution in sustainability reporting or a captured process?

The IIRC s 2013 International Integrated Reporting Framework: An evolution in sustainability reporting or a captured process? The IIRC s 2013 International Integrated Reporting Framework: An evolution in sustainability reporting or a captured process? P r o f e s s o r C h r i s V a n S t a d e n A u c k l a n d U n i v e r s

More information

THEORIES OF EDUCATIONAL MANAGEMENT

THEORIES OF EDUCATIONAL MANAGEMENT THEORIES OF EDUCATIONAL MANAGEMENT MANAGEMENT MODEL LEADERSHIP MODEL FORMAL COLLEGIAL POLITICAL SUBJECTIVE AMBIGUITY CULTURAL MANAGERIAL PARTICIPATIVE TRANSFORMATIONAL INTERPERSONAL TRANSACTIONAL POST-MODERN

More information

Chapter 1 The Concept of Strategy

Chapter 1 The Concept of Strategy Chapter 1 The Concept of Strategy 1. Strategy today is essentially a detailed plan which every member of the organization must follow to ensure success. @Pages and References: Page 2 2. Strategy is in

More information

Pay for What Performance? Lessons From Firms Using the Role-Based Performance Scale

Pay for What Performance? Lessons From Firms Using the Role-Based Performance Scale Cornell University ILR School DigitalCommons@ILR CAHRS Working Paper Series Center for Advanced Human Resource Studies (CAHRS) November 1997 Pay for What Performance? Lessons From Firms Using the Role-Based

More information

The Relationship between Organizational Cultures, Leadership and Teacher Work Satisfaction towards Teacher Performance

The Relationship between Organizational Cultures, Leadership and Teacher Work Satisfaction towards Teacher Performance International Journal of Managerial Studies and Research (IJMSR) Volume 3, Issue 2, February 2015, PP 84-90 ISSN 2349-0330 (Print) & ISSN 2349-0349 (Online) www.arcjournals.org The Relationship between

More information

Industrial and Organizational Psychology: Research and Practice

Industrial and Organizational Psychology: Research and Practice Industrial and Organizational Psychology: Research and Practice Spector, P ISBN-13: 9780470949764 Table of Contents PART I: INTRODUCTION. CHAPTER 1: INTRODUCTION. CHAPTER 2: RESEARCH METHODS IN I/O PSYCHOLOGY.

More information

NUS MSc in Management

NUS MSc in Management NUS MSc in Management Programme Modules * Please note that the modules offered are subject to changes. Module Module Name Description Code ACC5001 Business Analysis and Valuation This module provides a

More information

Progressing Equality Across Health and Care Through OD

Progressing Equality Across Health and Care Through OD Progressing Equality Across Health and Care Through OD Tracie Jolliff Head of Inclusion & Systems Leadership NHSLA Paul Deemer NHS Employers www.leadershipacademy.nhs.uk During this session we will Gain

More information

The Effects of Employee Ownership in the Context of the Large Multinational : an Attitudinal Cross-Cultural Approach. PhD Thesis Summary

The Effects of Employee Ownership in the Context of the Large Multinational : an Attitudinal Cross-Cultural Approach. PhD Thesis Summary The Effects of Employee Ownership in the Context of the Large Multinational : an Attitudinal Cross-Cultural Approach. PhD Thesis Summary Marco CARAMELLI The University of Montpellier II Marco.Caramelli@iae.univ-montp2.fr

More information

Intro to Organizational Behavior and Culture

Intro to Organizational Behavior and Culture Intro to Organizational Behavior and Culture 1.1 Introduction to Organizational Behaviors and Culture 1.2 Organizational Behavior Definition of Organizational Behavior: Organizational Behavior is the study

More information

Management Courses-1

Management Courses-1 Management Courses-1 MGT 201/Management Principles and Practices Provides an introduction to the core concepts and theories of management. Emphasis is on developing a theoretical foundation in the various

More information

The Role of Cultural Brokers in Building Agile Change-Ready Organizations

The Role of Cultural Brokers in Building Agile Change-Ready Organizations The Role of Cultural Brokers in Building Agile Change-Ready Organizations Michael Sullivan THE DANGER OF A SINGLE STORY Chimamanda Ngozi Adichie TED Global 2009 http://www.ted.com/talks/chimamanda_adichie_the_danger_of_a_single_story

More information

CHAPTER ONE ORGANIZATIONS AND ORGANIZATION THEORY

CHAPTER ONE ORGANIZATIONS AND ORGANIZATION THEORY CHAPTER ONE ORGANIZATIONS AND ORGANIZATION THEORY MULTIPLE CHOICE 1. The definition of "organization" is: a. A goal-directed entity that has members who set goals and achieve them through strategic planning.

More information

COURSE ASSESSMENT in Consulting and Influencing Skills (CIS)

COURSE ASSESSMENT in Consulting and Influencing Skills (CIS) COURSE ASSESSMENT in Consulting and Influencing Skills (CIS) 1 2 Table of Contents 1. Introduction... 3 2. Arena of Consultancy: Talent Management and Retention... 3 3. Competency Profile based on Interview

More information

Audience: Six to eight New employees of YouthCARE, young staff members new to full time youth work.

Audience: Six to eight New employees of YouthCARE, young staff members new to full time youth work. YouthCARE Youth Workers and Audience: Six to eight New employees of YouthCARE, young staff members new to full time youth work. Goal: To prepare new youth workers to critically think about and demonstrate

More information

Building the Board of the Future: Exceptional Non-Profit Governance

Building the Board of the Future: Exceptional Non-Profit Governance Building the Board of the Future: Exceptional Non-Profit Governance Developing an Exceptional Non-Profit Board of Directors in a Rapidly Changing World Facilitator: Michael G. Daigneault, Principal - Quantum

More information

Business Course Descriptions

Business Course Descriptions Business Course Descriptions AHSS 1000 Microeconomics Microeconomics introduces students to the ideas of how society and individuals use limited resources to meet their needs. It focuses on the individual

More information

Dr. Claudia Cogliser Texas Tech University (806)

Dr. Claudia Cogliser Texas Tech University (806) Dr. Claudia Cogliser Texas Tech University (806) 834-2147 claudia.cogliser@ttu.edu Education and Post Graduate Training Ph D, University of Miami, 1997. Major: Organizational Behavior BBA, University of

More information

DEVELOPMENT OF PAN-CANADIAN DISCIPLINE-SPECIFIC COMPETENCIES FOR HEALTH PROMOTERS SUMMARY REPORT CONSULTATION RESULTS

DEVELOPMENT OF PAN-CANADIAN DISCIPLINE-SPECIFIC COMPETENCIES FOR HEALTH PROMOTERS SUMMARY REPORT CONSULTATION RESULTS DEVELOPMENT OF PAN-CANADIAN DISCIPLINE-SPECIFIC COMPETENCIES FOR HEALTH PROMOTERS SUMMARY REPORT CONSULTATION RESULTS March 2009 Marco Ghassemi, MSc ACKNOWLEDGEMENTS: Author: Marco Ghassemi, MSc Project

More information

Bachelor of Science (Honours)

Bachelor of Science (Honours) Bachelor of Science (Honours) Business Management Business Management with Communications Business Management with Communications and Year in Industry Business Management with Industrial Placement International

More information

STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018

STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018 STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018 1-3 YEAR Study programme: INTERNATIONAL BUSINESS Credits Description of study subject (ECTS) Subject International Business

More information

HUMAN RESOURCES MANAGEMENT CONTRIBUTION TO ORGANIZATIONAL PERFORMANCE IN THE CONTEXT OF GLOBALIZATION

HUMAN RESOURCES MANAGEMENT CONTRIBUTION TO ORGANIZATIONAL PERFORMANCE IN THE CONTEXT OF GLOBALIZATION HUMAN RESOURCES MANAGEMENT CONTRIBUTION TO ORGANIZATIONAL PERFORMANCE IN THE CONTEXT OF GLOBALIZATION Luţ Dina Maria lecturer, PHD student Christian University Dimitrie Cantemir Faculty of Management in

More information

LEADERSHIP AND PUBLIC ADMINISTRATION COMPETENCE NEEDS FOR IMPLEMENTING THE 2030 SDG AGENDA IN AFRICA. Prof Dr Hendri Kroukamp

LEADERSHIP AND PUBLIC ADMINISTRATION COMPETENCE NEEDS FOR IMPLEMENTING THE 2030 SDG AGENDA IN AFRICA. Prof Dr Hendri Kroukamp LEADERSHIP AND PUBLIC ADMINISTRATION COMPETENCE NEEDS FOR IMPLEMENTING THE 2030 SDG AGENDA IN AFRICA Prof Dr Hendri Kroukamp DISCUSSION POINTS INTRODUCTION SUSTAINABILITY CONCEPTUALISED AND APPLICABILITY

More information

ORGANIZATION BEHAVIOUR & MANAGEMENT JOHN MARTIN AND MARTIN FELLENZ SOUTH-WESTERN

ORGANIZATION BEHAVIOUR & MANAGEMENT JOHN MARTIN AND MARTIN FELLENZ SOUTH-WESTERN 4TH EDITION ORGANIZATION BEHAVIOUR & MANAGEMENT JOHN MARTIN AND MARTIN FELLENZ SOUTH-WESTERN CENGAGE Learning Australia Braz japan Korea Mexico Singapore Spain United Kingdom United States L/ KJ I N LZ.

More information

ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD (Department of Business Administration) MANAGEMENT THEORY & PRACTICE (BBA 137) SEMESTER: AUTUMN 2013 CHECKLIST

ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD (Department of Business Administration) MANAGEMENT THEORY & PRACTICE (BBA 137) SEMESTER: AUTUMN 2013 CHECKLIST ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD (Department of Business Administration) MANAGEMENT THEORY & PRACTICE (BBA 137) SEMESTER: AUTUMN 2013 CHECKLIST This packet comprises the following material: 1) Text

More information

Business Studies - Management Notes. Business Studies Study Notes

Business Studies - Management Notes. Business Studies Study Notes Business Studies - Management Notes Business Studies Study Notes The Nature of Management: Definition of Management: The process of working with and through other people to achieve business goals in a

More information