Dare to dream? Discover how you can bring big ideas to life

Transcription

1 Dare to dream? Discover how you can bring big ideas to life

2 2 Dream Big You will shape the career that you want and your career progression will be supported by continuous professional development and feedback. Hay Group today is in an exciting phase of growth. Globally we are extremely well-positioned as a management consulting firm, backed by strong existing client relationships and knowledge of how successful businesses work. We work alongside top management and executives to develop breakthrough thinking and help their companies realise their full potential. And we achieve this by developing an organisation that stays aligned to its strategy and works at growing and strengthening its human capital. Needless to say, people are the single most important assets to Hay Group. In order to deliver real value on our promises to our clients, we are always on the look-out for passionate, bright and inquisitive individuals, who are willing to take the lead and make things happen for our clients. We strongly encourage teamwork, yet also individuality and initiative. And we are proud to have built a culture that inspires and empowers our people, bringing out the best in them. Everyone has the opportunity to succeed, regardless of their ethnicity, gender, age, background or orientation. With that, I would like to extend an invitation to you to explore the many stimulating career opportunities that Hay Group offers. THARUMA RAJAH Managing Director Hay Group ASEAN, South Asia, Africa & Pacific We are passionate about people, and we always work towards maximising their potential. When you re part of Hay Group, we believe in giving you choices over how you work, the career path you take, and the type of rewards you want. We also make sure the environment we ask you to work in is professional and client focused, not rigid or formal. In fact one of the key skills you ll develop at the Hay Group is how to build your network, a network of rich exchange and reference amongst your colleagues and you ll learn how to maximise that network to the benefit of your clients. It s this flexibility and informality that makes us different from other consultancies. It creates a culture where our people feel trusted, and it means you get work that stretches and challenges you to be the best you can be. It s also helped us to create one of the strongest reputations in the business, which attracts some of the best minds around people you ll be working and learning with day in and day out. The work we do provides great challenges both intellectual and practical. It s partly because you re working with some of the best people in the business, but also because the projects we do are tailor-made for our clients with over clients in sub-saharan Africa alone, it means the variety of projects we do is huge. We also see projects through to the end, we don t just create strategy documents that gather dust so the difference you ll make to a client s organisation will be there for you to see. That s not always the case in the consultancy world, but we think it s more rewarding, both for our clients and for you. It makes for harder work, but it makes for satisfying work. It also make the scope of experience you can get with us enormous particularly as we encourage you not to specialize until you ve tried out all the fields you re interested in. We re clear with our people about where Hay Group can take them. But we don t believe in pre-set career paths. Some people choose the business development route, some focus on management, others become specialists. At Hay Group, each route is possible, each demands high-quality client service, and each is equally respected. But whatever route you take, we do our best to give you the best professional development along the way. MALCOLM PANNELL Managing Director Hay Group South Africa

3 At Hay Group we make change happen Organisations fail more often by not implementing their strategies effectively rather than having the wrong strategy Hay Group is a global management consulting firm that works with leaders to transform strategy into reality. We develop talent, organise people to be more effective and motivate them to perform at their best. Our focus is on making change happen and helping people and organisations realise their potential. We have over 2,600 employees working in 84 offices in 48 countries. Our clients are from the private, public and not-for profit sectors, across every major industry, and represent diverse business challenges. We are passionate about our clients business and pride ourselves on the fact that we identify issues and challenges that others don t. We empower organisations with recommendations that work. No other consulting firm can match our breadth and depth of know-how. Consider: over 9,000 organisations worldwide use the job evaluation methodology we created and own the breakthrough insights and services of our McClelland Center for Research and Innovation have helped clients assess, select and develop hundreds of thousands of managers and executives we built the world s richest and most comprehensive database of organisational management information which enables our clients to track their performance Our brand values: as an organization we are insightful, courageous, and committed; inspiring, supporting and engaging with colleagues and delivering tangible business benefit to clients. Insightful: Courageous: Committed: we make the links between diverse data, our expertise and the client s business issues, to give clients authoritative insights and recommendations that form the basis of better, more informed decision making. we speak and act with confidence because we understand the client s issues and will always say with integrity what is right for the client s business. We express with confidence opinions about what is right or wrong for the client to do. We don t take the easy option, we recommend the best solution. we are committed to doing what is right for our client s business; we are committed to our own development and to building the success of the Hay Group team globally: we know we succeed when our clients succeed.

4 4 Our business is transforming businesses Our clients come to us for help in maximising the performance of their people and ensuring that everyone is working in line with the company s strategy, in jobs that are appropriate to his or her skills. In a nutshell, these are the steps we take to transform businesses from within: Build effective organisations Develop leadership and talent Reward services Insight: employee and customer surveys Building effective organisations is key to translating strategy into reality. Get to know the people who can help the company grow. Attract and retain talented staff at all levels by providing the right reward program. Take employee and customer feedback seriously and reap the long-term benefits. Ensure that core operating Identify, develop and retain Help clients make informed Through Hay Group s principles, organisational leaders, effective leadership decisions through the employee survey process, structure, culture and job teams and other strategic world s most comprehensive organisations can ask the accountabilities are fully talent that are crucial to remuneration, benefits and right questions, understand aligned to the company s sustained success reward management what the results mean and strategy and that they deliver practices databases prioritise actions to ensure improvements in performance that great results occur Gain commitment by working Leverage our pioneering Our global network of total with executive teams to research into human behavior rewards consultants can offer develop both the team to identify and nurture future a clear understanding of and individual capability to leaders and make sure that business practices, industry implement strategy effectively their people are focused on trends and most importantly, and steer the organisation to the company s business of people success objectives

5 Case Study 1 INSPIRING CHANGE FROM TOP DOWN The challenge When a multinational corporation with its own food service division acquired a strong, customer-focused food service operation, it faced the challenge of melding two different business operations into one. Hay Group s solution Hay Group was tasked to choose the most talented people from both organisations. We provided a way for the company to attract new talent by identifying the key motives, traits, and characteristics of a model group of outstanding leaders, which was used to develop a competency model as a means of assessing leadership potential. To create cohesiveness at the top, Hay Group helped identify new candidates for leadership team membership. The selected candidates underwent a week-long workshop designed to help them focus on common organisational goals and cohesive partnership. Results The merged organisation was transformed into a growing, sustainable, customerfocused global business. As early as the first year, the number of high-potentials who applied to work at the new company doubled. Today, its performance continues to improve, with growth outpacing the market for four straight years. Decisionmaking is also better and faster, with team members reaching out to each other more than ever before. Finally, the new business successful focus on customers, as well as its backroom services approach, is being replicated within parts of its parent company a real tribute to its progress. With the governance model, we had clear roles, accountabilities, responsibilities, and alignment so that it was clear how the global, regional, and functional entities interrelationships worked together. Company President Hay Group has worked to transform the behaviour, culture and performance of teams and individuals. Group spokesperson Case Study 2 INTEGRATING TWO DISTINCT HISTORIES INTO ONE BRIGHT FUTURE The challenge When a food and drink company acquired another food business, its aim was to expand internationally and switch focus from production to a more outward looking emphasis on markets and customers. The newly-formed company wanted to become more profitable while retaining a family-run feel a challenge when bringing together two businesses with two distinct histories but with new international ambitions. Hay Group s solution Hay Group identified the two companies cultural similarities and differences and assessed their readiness for change. We then worked with the chairperson and the senior management team to develop a blueprint that set out what the organisation should become and how the changes would be achieved over time. This included a new corporate centre and outlined how service functions would be shared across the company. A new management structure was designed, with clear job descriptions and processes for appointing people to the new roles. Results The firm merged quickly and successfully. It was able to cut costs by ironing out duplication and sharing services across the company. In its first year, revenue and profitability increased and its share price went up. Its new management and leadership teams approached issues with a shared vision and an open mind, creating new ideas and opportunities for growth. For customers and employees, it still feels like a family business, even though it is now a globally successful enterprise.

6 6 Build your dreams Shape your future with us Hay Group s intellectual capital is in a class of its own. We have some of the most comprehensive research in the world, and constantly produce breakthrough observations and recommendations. Some of our recent publications:

7 Who we hire To succeed at Hay Group, you have to be passionate about people and committed to driving forward both the businesses of our clients and our business. We look for people who are bright and inquisitive, who will act on their own initiative and who enjoy a challenge. The effective Hay Group team member is insightful, socially intelligent and emotionally mature. He or she creates business breakthroughs and value for everyone and always acts with integrity. We pay particular attention to your passion to motivate, develop and inspire others; willingness to learn and work as a team; desire to improve the effectiveness of client organisations; and your commitment to accurate delivery. Ideal candidates should possess the ability to: come up with genuinely innovative solutions and to anticipate the long-term needs of clients analyse issues and scenarios effectively and understand what the underlying issues are explain complex, technical and sensitive issues in simple, straightforward and intuitive ways communicate well with colleagues and clients fit their behavior to the situation or the individual they are dealing with and to take specific actions to meet the client s needs Recruitment process We leave no stone unturned in our quest to locate the candidate with the most ideal personality fit and strong analytical thinking skills. GENERAL INTERVIEW(S) IQ/PSYCHOMETRICS LITERACY AND NUMERACY TESTING BEHAVIOURAL EVENT INTERVIEW CASE PRESENTATION

8 8 Why Hay Group Level playing field Everyone has the opportunity to succeed, regardless of their ethnicity, gender, age, background or orientation. We believe that diversity widens the range of experience and possibilities for our clients. As a responsible employer we monitor the implementation of equal opportunities principles and take active steps to ensure that all employees are treated equally and fairly in terms of recruitment, training, promotion, reward and overall career progression. Ideal environment Whether it is in Johannesburg, Singapore or Sydney, Hay Group staffers are unanimous in applauding the corporate culture that encourages personal growth and interpersonal cooperation. All over the world, Hay Group staffers say they tend to become friends with their bright, capable colleagues who are extremely helpful and caring. We have gathered feedback that our firm is very focused on people and creating a climate where individuals and teams can do their best work and also makes a lot of effort to promote global relationships between offices. Some consultants even remarked that the culture within Hay Group is by far the best environment that I have worked in since I left school 20 years ago. Flexible benefits We get top marks for flexibility, which comes in the form of breaks, working from home, and taking time off in lieu of overtime. As a result, staffers say they are generally able to balance work and life.

9 Meet our people Caroline Piat Regional Manager, Mauritius Bachelor of Science (Hons) in Economics from Exeter University, United Kingdom The Hay Group is a place where we are presented with fantastic opportunities to expose ourselves to new and challenging situations; we are all encouraged to flourish and nothing is impossible. Originally from the UK, Caroline has lived and worked in Mauritius as a human resources consultant and trainer for the past 16 years, with consultancy experience across all major industries, representing both private and parastatal institutions. These assignments have invariably involved working with both union representatives and top management to ensure a smooth implementation while gaining the buyin of all key stakeholders. Caroline finds that the variety that the job offers is immense. You never know for sure what the next week holds and one feels part of a global village at HayGroup. Brent Herman Senior Consultant and Organisational Psychologist, Pretoria Bachelor of Arts, Masters in Industrial Psychology, University of the Witwatersrand initiatives. Hay Group brand is a powerful one and working to sustain the reputation it has earned is both challenging and rewarding. The business from a Leadership and Talent perspective is unrivalled in terms of the intellectual property that it has to draw on when working with clients. Brent says that the Hay Group approach to Making Great Leaders differentiates the group from competitors, not only due to the practical application that it offers clients but also due to the history and credibility that its IP is so deeply rooted in, drawing on icons in the field, such as David McClelland and Daniel Goleman. Gail Lumby Consultant, Cape Town Bachelor of Arts: Humanities, University of the Witwatersrand Masters in Assessment & Quality Assurance, University of Pretoria out of the box and break the mould. It is the people part of Hay Group s approach that appealed to Gail when she joined in 2008 from the education sector. No matter what area within the spectrum of Hay Group offerings you are working people and the role they play within organisations take centre stage. It is this thinking and the synergy between Reward Information Services, Reward, Building Effective Organisations, Leadership & Talent and On Demand that enables Hay Group to offer clients the best solutions, and consultants an opportunity to work on varied and challenging projects. We work on projects that have international reach and in doing so, we have a great opportunity to network with our colleagues abroad. We are backed up by a strong network of experienced consultants globally, giving us access to advice whenever we need it. Hay Group also attracts great people to work with people who are self-motivated, keen to help each other out and looking to have fun at the same time. Hay Group has provided me with a fantastic platform for understanding a wide variety of sectors in industry. It has afforded me the opportunity to broaden my understanding of business and has invested in me in terms of a number of training I am a driven person who aims for excellence and seldom accepts less. I enjoy travelling, love to cook and am a sucker for theatre, while also a home body. Best advice would be: if you want a job that provides you with opportunities you would not have had elsewhere and if you are an independent and self-driven person, this could be the place for you. The beauty of Hay Group is our approach. Working with clients to find solutions that best fit their environment and culture; giving consultants the opportunity to think These kinds of opportunities, along with a pool of diverse and divergent thinking colleagues, makes Hay Group an exciting and dynamic work environment for Gail. Combined with her love of people, Gail s love of good coffee and food means time with family and friends spent in coffee shops and interesting restaurants. Living in Cape Town also provides Gail with a wonderful backdrop for her interest in art, film and architecture.

10 10 Mampai Motsau Consultant, South Africa Masters degree in Human Resources Management from the University of Pretoria Advanced Labour Law Programme from UNISA Mampai Nikki As Great IP, smart and quirky colleagues. High quality work based on cutting-edge research. When it comes to leadership and talent issues, Hay Group is at the forefront everytime! Nikki Pagan Senior Consultant, Johannesburg works very closely with clients to create and facilitate programmes in leadership and capability development, competencybased interviewing, emotional intelligence measurement and performance management. What attracted Mampai to Hay Group is the fact that we have been researching on leadership issues globally for 60 years and competency data of nearly three-quarters of a million leaders. Bachelor of Commerce, University of Witwatersrand Diploma in Marketing, Global School of Business Strong emphasis on people development and global accreditation. If you express an interest in any particular area, management will listen. enjoys the variety of projects and has worked across many different industries, such as the mining, telecommunication and financial industries. She specialises in developing processes that contribute to how business leaders think about work within the context of their companies strategy and organisational plans. No two days are the same, which makes working at Hay Group very exciting. There are always learning and development opportunities, and the resources available and people power are second to none. Tumi May Account Manager, Johannesburg FAIS Fit and Proper Training, UNISA; Solution Selling, Infor (London) Broker Consultant Training Programme, Old Mutual Academy For tomorrow belongs to the people who prepare for it today. an Account Manager in the Reward Information Services, Tumi helps organisations understand their reward information needs and provides them with various reward solutions available within our product stack. He finds that being an account manager is exciting as one is exposed to several business cultures and practices across sub-saharan Africa. I deal with clients in a variety of industries, such as banking, oil and gas, FMCG, etc. and am in the process of building sectorcentric reward databases within the markets that I operate in, e.g. the FMCG Reward Club in Nigeria. Armed with such deep and wide insights, I can not only advise clients on their leadership issues but also, flag potential trouble-spots before they show up! A cheerful and friendly person, Mampai also enjoys the warm and easy camaraderie with colleagues. At Hay Group we are a professional team, committed to our work and our clients. Our colleagues encourage and assist each other, and always ensure that there is a lighter side, with a compulsory dose of fun included. Having spent ten years working at Hay Group, Nikki points to the strong emphasis that management paces on quality training and development. This helps me stand up confidently in front of CEOs when advising them. Not only am I using my personal experience, but the collective experience of Hay Group! Nikki assures new colleagues that Hay Group colleagues are very supportive, encouraging new hires to put the methodology into practice as soon as possible. Make sure you get involved in as many projects as possible, and have fun. There is never a dull day at Hay Group. I learn to appreciate the fresh perspectives and new insights from the people with whom I work, which in turn helps me to be a better account manager and colleague at Hay Group.

11 Driven Craig Gwasira Account Manager, Johannesburg The diverse career and educational background of colleagues creates a unique and creative environment that makes Hay Group stand out from other firms. by a tireless desire and insatiable appetite to get to grips with handling projects/ surveys first hand - all of this Craig finds to be a thrilling and inspiring day-to-day experience at Hay Group. The playing field allows one to be highly innovative at executing roles, regardless of what work pressure and stringent timelines may demand. Through encapsulating the resources and support that Hay Group unwaveringly provides, Craig is confident and emboldened to assist clients in their problematic areas of remuneration, by monitoring a broad, in-depth knowledge in the various market trends within Remuneration Information Services. From conceptualisation right up to the actualisation of remuneration strategies that successfully help clients, this definitely is something that makes my day at Hay Group worth waking up for. Currently studying towards my law degree, I am a very diligent person as investigative study and reading is something that I have a profound passion for. I enjoy playing basketball and pool as well as associating with people who have broken new ground in their various endeavours. If you are driven by a vision with a mission, Hay Group is the place to be. Nthabiseng Masia Account Manager, Johannesburg National Diploma in Management Services, Tshwane University of Technology My interaction with clients both internally and externally across a range of industry and African countries initiates motivation, high performance and constant further development. Nthabiseng has found that over the three years that she has been at Hay Group she has grown in a career filled with opportunities and abundant resources to fulfill and live both her professional and personal goals. As an account manager in Remuneration Information Services, she has found the great diversity of projects in different countries, socio economies and cultures in which she is involved allows her the freedom to exploit and identify her best, generate intelligence and see the world as one. The challenges are rewarding and the way of working is innovative and interesting. And the working environment is stimulating and fun with plenty of encouragement and enthusiasm by my colleagues. My advice to new members of staff is bring an open mind and a cheerful attitude. Act now In her spare time, Nthabiseng relaxes by reading a lot, following a spiritual path and having plenty of fun socially. Hay Group is always in search of talented and self-motviated people to join our team. If you recognise something of yourself and what you are looking for in Hay Group, and you believe you have the combination of qualities we seek, please apply via our website

12 Johannesburg Green Park, 14th Floor World Trade Center Johannesburg cnr West Road South and Lower Road Morningside, Sandton Tel +27 (0) Fax +27 (0) Pretoria 1st Floor, Block C Brooklyn Office Park Fehrsen Street Brooklyn Tel +27 (0) Fax +27 (0) Cape Town 4th Floor, Letterstedt House Newlands on Main Newlands Tel +27 (0) Fax +27 (0) Africa Cape Town Johannesburg Pretoria Asia Bangkok Beijing Hong Kong Ho C hi Minh City Jakarta Kuala Lumpur Mumbai New Delhi Seoul Shanghai Shenzhen Singapore Tokyo Europe Athens Barcelona Berlin Bilbao Birmingham Bratislava Bristol Brussels Bucharest Budapest Dublin Frankfurt Glasgow Helsinki Helsinki Istanbul Kiev Lille Lisbon London Madrid Manchester Milan Moscow Oslo Paris Prague Rome Stockholm Strasbourg Vienna Vilnius Warsaw Zeist Zurich Middle East Dubai Tel Aviv North America Atlanta Boston Calgary Charlotte Chicago Dallas Edmonton Halifax Kansas City Los Angeles Mexico City Montreal New York Metro Ottawa Philadelphia Regina San Francisco San José (CR) Toronto Vancouver Washington DC Metro Pacific Auckland Brisbane Canberra Melbourne Perth Sydney Wellington South America Bogota Buenos Aires Caracas Lima Santiago Sao Paulo Hay Group is a global management consulting firm that works with leaders to transform strategy into reality. We develop talent, organise people to be more effective and motivate them to perform at their best. Our focus is on making change happen and helping people and organisations realise their potential. We have over employees working in 84 offices in 48 countries. For more information please contact Hay Group South Africa through