The contribution of the employment & recruitment industry in a changing world of work

Transcription

1 The contribution of the employment & recruitment industry in a changing world of work Denis Pennel Ciett Managing Director Ciett WEC 26 th May 2016 Denis Pennel Ciett Managing Director - 1

2 «Work» and the «Workplace» are facing a revolution Talents are in the cloud Added-value of labour intermediation is being redefined Job and work are increasingly decoupled A new golden age of entrepreneurship is facing us Denis Pennel Ciett Managing Director - 2

3 The trends shaping a new world of work Denis Pennel Ciett Managing Director - 3

4 The changing world of work: What is expected from the industry? Denis Pennel Ciett Managing Director - 4

5 Why are labour markets becoming more complex? Greater global competition Greater speed of reaction Reducing product lifecycles Difficulty with authority Greater diversity everywhere Changing job and career concepts focus on core business and delivery Calls for gender parity Less trust in institutions Business & Human Rights pressure End of unity of work in time and space More collaborative work Denis Pennel Ciett Managing Director - 5

6 PERSISTENT UNEMPLOYMENT A multiplication of new forms of work Sourcing & testing workers Increasing labour market participation Adapting workforce to economic cycles Outsourcing HR management Agency Work Fixed-term Part-time Subcontracting NEW SUPPLY MODELS Improving customer relationships Mass-customisation of goods & services Increase adaptability & reactivity INDIVIDUALISATION Costs reduction Flexible working hours Multiactivity Individualisation of working conditions Weakening of Command & Control MORE AUTONOMY REQUEST Selfemployed ICT CRISIS FINANCIARISATION GLOBALISATION NEW ECONOMIC MODEL Denis Pennel Ciett Managing Director - 6

7 This complexity is fully recognised by companies Source: Deloitte Human Capital Trends 2015 Denis Pennel Ciett Managing Director - 7

8 It is the very nature of work which is changing Hierarchy/Top down Presenteism Flat Hierarchy/Bottom up Nomadism Processes Modular tasks Repetitive work Highly contextual work Silo/Function-based work Organisation-centric Horinzontal/project based Human cloud Denis Pennel Ciett Managing Director - 8

9 Fragmentation of Production 70% of Boeing 787 fabrication is subcontracted! Boeing works with 28,000 suppliers from all around the world Source: Les Echos Denis Pennel Ciett Managing Director - 9

10 Fragmentation of production The rise of a remote and distributed workforce Shared Services Centers Subcontractors FTC, part-time Consultants 1 st level 2 nd level 3 rd level Freelances Crowdsourcing TAW Core business (OEC) Interns Interim Management «Cultivating communities of workers will become one of the key disciplines of 21st-century business» Thomas Malone in The Age of Hyperspecialisation (Harvard Business Review 2011) Strategic alliances Denis Pennel Ciett Managing Director - 10

11 The industry can deploy a full range of services Denis Pennel Ciett Managing Director - 11

12 Simplexity: the solutions provided by the industry Denis Pennel Ciett Managing Director - 12

13 The changing world of work: What is expected from the industry? Denis Pennel Ciett Managing Director - 13

14 The concept of a career is changing The rise of protean career Weekly working hours Wage earner (open ended contract) Self-employed (free agent, consultant) Wage earner (temporary contracts) 5 0 Age = transitions Denis Pennel Ciett Managing Director - 14

15 Towards a casualisation of work? Does the employment relationship tend to shorten? Nature of employment relationship Job for life Employability Freelance On demand expertise Contractualisation Open ended contract Diversity of labour contracts Self employed Contract for services Length Decades Years Months/Days Hours/ Minutes Place of the relation Intra entreprises Inter entreprises Projects Real time market places Based on Thomas Malone The spectrum of jobs Denis Pennel Ciett Managing Director - 15

16 Are we all to become free-agents? Denis Pennel Ciett Managing Director - 16

17 The industry is enabling work for a wide range of people Denis Pennel Ciett Managing Director - 17

18 Flexicurity: the solutions provided by the industry Denis Pennel Ciett Managing Director - 18

19 The changing world of work: What is expected from the industry? Denis Pennel Ciett Managing Director - 19

20 Agility and adaptability are key to tackle key challenges Denis Pennel Ciett Managing Director - 20

21 While unemployment is high, recruitment does not come that easy At World level 61% of companies experience difficulty recruiting staff 87% Shortages of skilled staff Main reasons 49% Salary uncompetitive 30% Location undesirable Source: Kelly Services Denis Pennel Ciett Managing Director - 21

22 Corporate world is facing a disloyal workforce Only one third of workers say that they are highly engaged Workplace toxicity Downsizing Job disenchantment Stress management Employer high demand Excessive reporting Source: Towers Watson 2012 Denis Pennel Ciett Managing Director - 22

23 Talent management is on top of global HR concern Source: Global Human Capital Trends 2014 by Deloitte Denis Pennel Ciett Managing Director - 23

24 Employee-Employer relationships Mind the Gap! 81% of HR professionals think employees would recommend the organisation to a friend. Only 38% actually would 71% of HR professionals think the organisation has fair benefits while only 48% of employees agree with this statement 83% of HR professionals think their employees plan to stay for the next year. Only 41% of employees agree with this statement HR Perception Vs. Reality research by Kenexa Denis Pennel Ciett Managing Director - 24

25 Talent development is on top of HR priorities Denis Pennel Ciett Managing Director - 25

26 Industry s role to employability is clearly recognised Denis Pennel Ciett Managing Director - 26

27 Engagement policy must be extended to non-employees Source: SIA Total Management Management Report 2015 Denis Pennel Ciett Managing Director - 27

28 Adaptagility: the solutions provided by the industry Denis Pennel Ciett Managing Director - 28

29 The future of our industry is bright because HR is the most powerful change enabler! We are labour market enablers! Denis Pennel Ciett Managing Director - 29

30 Thank you! Follow me: Denis New Reality of Work La nouvelle réalité du travail Denis Pennel Ciett Managing Director - 30