Using Labor Market Information to Inform Workforce Development Practice and Planning Training Objectives Agenda

Transcription

1 Using Labor Market Information to Inform Workforce Development Practice and Planning CUNY Adult and Continuing Education January 20, :30 a.m. to 12:00 pm CUNY Graduate Center, Room Training Objectives Provide an introduction to labor market research Demonstrate tools for self guided labor market research Explore the uses and limitations of labor market research Present research on 10 fastest growing occupations in NYC Agenda 8:30 Coffee and networking 9:00 Welcome and introductions 9:15 Setting the Stage: Key Questions and Terminology 9:30 Industrial Perspectives BREAK Exercise 1. 10:15 Occupational Perspectives Exercise 2. 11:00 Bringing it all together Exercise 3. 11:20 Growth occupations 11:40 Q&A and Discussion CUNY Adult and Continuing Education Handouts. January 20, Page 1

2 NEW YORK CITY LABOR MARKET INFORMATION SERVICE The New York City Labor Market Information Service (NYCLMIS) provides labor market analysis for the public workforce system. The service is a joint endeavor of the New York City Workforce Investment Board (WIB) and Center for Urban Research at the City University of New York Graduate Center. NYCLMIS OBJECTIVES Develop action oriented research and information tools that will be used by workforce development service providers and policy makers to improve their practice Be the portal for cutting edge and timely labor market data about New York City USERS The NYCLMIS creates research and associated products that are of service to the workforce development practitioner and policy communities in their day to day and strategic decision making. These products help synthesize, distill, and frame the volumes of data available for the use of the public workforce system s partners and stakeholders. PRODUCTS AND SERVICES In Demand Occupations analysis for the NYC Department of Small Business Services Green Collar jobs Outlook in New York City Profiles of employment nine key New York City industry groups (grocery stores, urban transit, publishing, legal services, security and investigation services, colleges and universities, home health care, individual and family care, and restaurants) Gauging Employment Prospects in New York City, 2009 Employment in New York City s Transportation Sector, September 2008 Transportation Subsector Profiles (air, truck, transit and ground passenger, support activities) Information tools on the website Workshops, presentations, and roundtables on labor market information ABOUT THE NEW YORK CITY WORKFORCE INVESTMENT BOARD (WIB) The NYC WIB administers the federal Workforce Investment Act funds in New York City and oversees the public workforce system run by the Department of Small Business Services and the Department of Youth and Community Development. The NYC WIB is made up of over 40 volunteer members, who are appointed by the Mayor, and includes representatives of local businesses, educational institutions, labor unions, community based organizations, and other government agencies. The NYC WIB oversees the largest local workforce investment area in the country. ABOUT THE CENTER FOR URBAN RESEARCH AT THE CITY UNIVERSITY OF NEW YORK Working with Graduate Center faculty and students, the Center for Urban Research organizes basic research on the critical issues that face New York and other large cities in the U.S. and abroad, collaborates on applied research with public agencies, nonprofit organizations, and other partners, and holds forums for the media, foundations, community organizations and others about urban research at the Graduate Center of the City University of New York. CONTACT US NYC Labor Market Information Service Center for Urban Research at the CUNY Graduate Center 365 Fifth Avenue, Room 6202 New York, NY Phone Fax E mail. nyclmis@gc.cuny.edu URLs. & CUNY Adult and Continuing Education Handouts. January 20, Page 2

3 Information Sources for Sector Research CUNY Adult and Continuing Education Meeting January 20, 2010 Useful Sources of Information Numbers Words People Business Environment Current business performance in New York City CES Daily business section Business weeklies Priority to the City, State or Federal Government for (i.e., green jobs, health care) Current or easily developed relationships with key labor unions, associations, industry groups Employers Have similar staffing needs across industries/companies Sufficient job openings Good prospects for employment growth or stability NAICS description NYSDOL Staffing Patterns QWI OES CES QCEW Business directory Grant solicitations Daily business section Business weeklies Trade weeklies Daily business section Trade weeklies Daily business section Business weeklies You already have or can easily develop relationships with employers in the sector Are located within your catchment, if appropriate Business directory Occupations No obvious barriers to jobseekers with whom you work O*NET Online LAC Survey NY State Law Require skills, training, experience, certification that your agency can help jobseekers to obtain Pay good wages, have benefits Have reasonable retention levels Provide opportunities for advancement O*NET Online QWI OES QWI OES O*NET Online City and State Officials (EDC, SBS, DYCD, etc) Industry leaders Key stakeholders Industry HR professionals Industry leaders Industry leaders Employer interviews Employer interviews CUNY Adult and Continuing Education Handouts. January 20, Page 3

4 Working conditions acceptable to jobseekers with whom you work Training and Recruitment Needs Employers are willing to/interested in interviewing the applicants your agency would send them Sector has a known shortage of workers with the relevant skills O*NET Online NYSDOL Jobs in Demand Useful Sources of Information Numbers Words People Business weeklies Employer interviews Employer interviews Number of current training providers Approved provider list Employer interviews Needs to provide/outsource training for incumbent workers Employer interviews Approved provider list Business Directory CES NAICS O*NET OES QCEW QWI SOC KEY New York City s list of New York State approved training providers InfoUSA list of establishments by occupation and industry with contact information Monthly Current Employment Statistics and 1 month and 1 year comparisons Sectors are classified according to the 2007 North American Industry Classification System A comprehensive on line database, showing in detail or summary format for every US occupation: skills, requirements, working conditions, typical wages, and similar occupations Occupation Employment Statistics adapted by NYSDOL long term projections be sure to use the New York City specific analysis Quarterly Census of Employment and Wages (required for all UI eligible employers) Quarterly Workforce Indicators, a Census online application that uses state of the art data to provide key indicators of employment and wages by sector Occupations are classified according to the Standard Occupational Classification System (soon to be updated) emp.asp roj.shtm cew.shtm CUNY Adult and Continuing Education Handouts. January 20, Page 4

5 LABOR MARKET INFORMATION TOOLS KEY TERMS & DEFINITIONS LABOR MARKET INFORMATION TOOLS This is the first in a series of tools being developed by the New York City Labor Market Information Service (NYCLMIS). The purpose of the tools is to help workforce development professionals to collect, understand, and use data that will improve their day to day operations and strategic decision making. This tool defines some key classification terms used in labor market analysis. KEY TERMS ABOUT ENTERPRISES Establishment An establishment is the physical location of economic activity for example, a factory, store, office, or school. An establishment usually produces a single good or provides a single service. Enterprises (a firm, government agency, or nonprofit organization) may consist of one or many establishments. If there are many establishments within an enterprise, they can be classified into a single industry (e.g., a chain), or into different industries (e.g., a conglomerate). North American Industry Classification System (NAICS) A standard numerical classification system used to group establishments. Establishments that do similar things in similar ways are classified together. NAICS codes vary in their level of specificity from 20 broad 2 digit categories known as sectors to more than 1,000 6 digit industries. Workforce professionals should use NAICS to ensure that they are being precise and consistent about their definitions. Sector The broadest way to group establishments under NAICS. The 20 2 digit NAICS sectors are: NAICS Subsector SECTOR Agriculture, forestry, fishing, hunting Mining Construction Manufacturing Wholesale trade Retail trade Transportation, warehousing Information Finance, insurance Real estate, rental, leasing NAICS SECTOR Professional, scientific, technical services Management of companies, enterprises Administrative, support; waste management, remediation services Educational services Health care, social assistance Arts, entertainment, recreation Accommodation, food services Other services Public administration A grouping of establishments under NAICS category, as identified by a 3 digit NAICS Code. Subsectors are more specific than sectors. For example, the subsectors classified under the Transportation and warehousing sector (NAICS 48 49) are: NAICS SUBSECTOR Air Water Rail Truck Transit and ground passenger NAICS SUBSECTOR Pipeline Support activities Postal service Couriers and messengers Warehousing and storage CUNY Adult and Continuing Education Handouts. January 20, Page 5

6 Industry Group, NAICS Industry, National Industry Establishments can be grouped into increasingly specific categories. 4 digit codes describe what are known as industry groups; 5 digit codes describe NAICS industries; and 6 digit codes describe national industries. For example: NAICS Classification Information sector Motion picture and sound recording subsector Motion picture and video industry group Motion picture and video exhibition NAICS industry Drive in motion picture theaters national industry KEY TERMS ABOUT JOBS Occupation A set of activities or tasks that employees are paid to perform. Employees that perform essentially the same tasks are in the same occupation, whether or not they work in the same industry. Some occupations are concentrated in a few industries (e.g., pipe welders); other occupations are found in many industries (e.g., administrative assistants). Standard Occupational Classification System (SOC) A standard numerical classification system used to group workers into occupational categories according to job duties, skills, education, or experience. SOCs vary in specificity: there are 23 major groups, 96 minor groups, 449 broad occupations, and over 800 detailed occupations. The major occupational groups are: SOC MAJOR OCCUPATION GROUP Management Business, financial operations Computer, mathematical Architecture, engineering Life, physical, social science Community, social services Legal Education, training, library Arts, design, entertainment, sports, media Healthcare practitioners, technical healthcare support Protective service SOC MAJOR OCCUPATION GROUP Food preparation, serving related Building, grounds cleaning, maintenance Personal care, service Sales, related Office, administrative support Farming, fishing, forestry Construction, extraction Installation, maintenance, repair Production Transportation, material moving Military specific WHO WE ARE The NYCLMIS provides labor market research and information tools for the public workforce system. The service is a joint endeavor of the New York City Workforce Investment Board (WIB) and the Center for Urban Research at the City University of New York Graduate Center. CONTACT US NYC Labor Market Information Service CUNY Graduate Center 365 Fifth Avenue, Room 6202 New York, NY Phone: Fax: E mail: nyclmis@gc.cuny.edu URLs: & CUNY Adult and Continuing Education Handouts. January 20, Page 6

7 2007 Two and Three Digit North American Industry Classification System (NAICS) Codes CUNY Adult and Continuing Education January 20, 2010 Code 11 Agriculture, Forestry, Fishing and Hunting Description 111 Crop Production 112 Animal Production 113 Forestry and Logging 114 Fishing, Hunting and Trapping 115 Support Activities for Agriculture and Forestry 21 Mining, Quarrying, and Oil and Gas Extraction 211 Oil and Gas Extraction 212 Mining (except Oil and Gas) 213 Support Activities for Mining 22 Utilities 221 Utilities 23 Construction 236 Construction of Buildings 237 Heavy and Civil Engineering Construction 238 Specialty Trade Contractors Manufacturing 311 Food Manufacturing 312 Beverage and Tobacco Product Manufacturing 313 Textile Mills 314 Textile Product Mills 315 Apparel Manufacturing 316 Leather and Allied Product Manufacturing 321 Wood Product Manufacturing 322 Paper Manufacturing 323 Printing and Related Support Activities 324 Petroleum and Coal Products Manufacturing 325 Chemical Manufacturing 326 Plastics and Rubber Products Manufacturing 327 Nonmetallic Mineral Product Manufacturing 331 Primary Metal Manufacturing 332 Fabricated Metal Product Manufacturing 333 Machinery Manufacturing NYCLMIS CUNY Adult and Continuing EducatioN Handouts. January 20, Page 7

8 Code Description 334 Computer and Electronic Product Manufacturing 335 Electrical Equipment, Appliance, and Component Manufacturing 336 Transportation Equipment Manufacturing 337 Furniture and Related Product Manufacturing 339 Miscellaneous Manufacturing 42 Wholesale Trade 423 Merchant Wholesalers, Durable Goods 424 Merchant Wholesalers, Nondurable Goods 425 Wholesale Electronic Markets and Agents and Brokers Retail Trade 441 Motor Vehicle and Parts Dealers 442 Furniture and Home Furnishings Stores 443 Electronics and Appliance Stores 444 Building Material and Garden Equipment and Supplies Dealers 445 Food and Beverage Stores 446 Health and Personal Care Stores 447 Gasoline Stations 448 Clothing and Clothing Accessories Stores 451 Sporting Goods, Hobby, Book, and Music Stores 452 General Merchandise Stores 453 Miscellaneous Store Retailers 454 Nonstore Retailers Transportation and Warehousing 481 Air Transportation 482 Rail Transportation 483 Water Transportation 484 Truck Transportation 485 Transit and Ground Passenger Transportation 486 Pipeline Transportation 487 Scenic and Sightseeing Transportation 488 Support Activities for Transportation 491 Postal Service 492 Couriers and Messengers 493 Warehousing and Storage 51 Information 511 Publishing Industries (except Internet) 512 Motion Picture and Sound Recording Industries 515 Broadcasting (except Internet) 517 Telecommunications 518 Data Processing, Hosting and Related Services CUNY Adult and Continuing Education Handouts. January 20, Page 8

9 Code 519 Other Information Services 52 Finance and Insurance Description 521 Monetary Authorities Central Bank 522 Credit Intermediation and Related Activities 523 Securities, Commodity Contracts, and Other Financial Investments and Related Activities 524 Insurance Carriers and Related Activities 525 Funds, Trusts, and Other Financial Vehicles 53 Real Estate and Rental and Leasing 531 Real Estate 532 Rental and Leasing Services 533 Lessors of Nonfinancial Intangible Assets (except Copyrighted Works) 54 Professional, Scientific, and Technical Services 541 Professional, Scientific, and Technical Services 55 Management of Companies and Enterprises 551 Management of Companies and Enterprises 56 Administrative and Support and Waste Management and Remediation Services 561 Administrative and Support Services 562 Waste Management and Remediation Services 61 Educational Services 611 Educational Services 62 Health Care and Social Assistance 621 Ambulatory Health Care Services 622 Hospitals 623 Nursing and Residential Care Facilities 624 Social Assistance 71 Arts, Entertainment, and Recreation 711 Performing Arts, Spectator Sports, and Related Industries 712 Museums, Historical Sites, and Similar Institutions 713 Amusement, Gambling, and Recreation Industries 72 Accommodation and Food Services 721 Accommodation 722 Food Services and Drinking Places 81 Other Services (except Public Administration) 811 Repair and Maintenance CUNY Adult and Continuing Education Handouts. January 20, Page 9

10 Code 812 Personal and Laundry Services Description 813 Religious, Grantmaking, Civic, Professional, and Similar Organizations 814 Private Households 92 Public Administration Search: 921 Executive, Legislative, and Other General Government Support 922 Justice, Public Order, and Safety Activities 923 Administration of Human Resource Programs 924 Administration of Environmental Quality Programs 925 Administration of Housing Programs, Urban Planning, and Community Development 926 Administration of Economic Programs 927 Space Research and Technology 928 National Security and International Affairs All BLS.gov for: CUNY Adult and Continuing Education Handouts. January 20, Page 10

11 Occupational Employment Statistics ( List of SOC Occupations Major groups All Occupations Management Occupations Business and Financial Operations Occupations Computer and Mathematical Occupations Architecture and Engineering Occupations Life, Physical, and Social Science Occupations Community and Social Services Occupations Legal Occupations Education, Training, and Library Occupations Arts, Design, Entertainment, Sports, and Media Occupations Healthcare Practitioners and Technical Occupations Healthcare Support Occupations Protective Service Occupations Food Preparation and Serving Related Occupations Building and Grounds Cleaning and Maintenance Occupations Personal Care and Service Occupations Sales and Related Occupations Office and Administrative Support Occupations Farming, Fishing, and Forestry Occupations Construction and Extraction Occupations Installation, Maintenance, and Repair Occupations Production Occupations Transportation and Material Moving Occupations Management Occupations Management Occupations Chief Executives General and Operations Managers Legislators Advertising and Promotions Managers Marketing Managers Sales Managers Public Relations Managers Administrative Services Managers Computer and Information Systems Managers Financial Managers Human Resources Managers Industrial Production Managers Purchasing Managers CUNY Adult and Continuing Education Handouts. January 20, Page 11

12 Transportation, Storage, and Distribution Managers Farm, Ranch, and Other Agricultural Managers Construction Managers Education Administrators, Preschool and Child Care Center/Program Education Administrators, Elementary and Secondary School Education Administrators, Postsecondary Engineering Managers Food Service Managers Funeral Directors Gaming Managers Lodging Managers Medical and Health Services Managers Natural Sciences Managers Postmasters and Mail Superintendents Property, Real Estate, and Community Association Managers Social and Community Service Managers Business and Financial Operations Occupations Business and Financial Operations Occupations Agents and Business Managers of Artists, Performers, and Athletes Purchasing Agents and Buyers, Farm Products Wholesale and Retail Buyers, Except Farm Products Purchasing Agents, Except Wholesale, Retail, and Farm Products Claims Adjusters, Examiners, and Investigators Insurance Appraisers, Auto Damage Compliance Officers, Except Agriculture, Construction, Health and Safety, and Transportation Cost Estimators Emergency Management Specialists Employment, Recruitment, and Placement Specialists Compensation, Benefits, and Job Analysis Specialists Training and Development Specialists Management Analysts Meeting and Convention Planners Accountants and Auditors Appraisers and Assessors of Real Estate Budget Analysts Credit Analysts Financial Analysts Personal Financial Advisors Insurance Underwriters Financial Examiners Loan Counselors Loan Officers Tax Examiners, Collectors, and Revenue Agents Tax Preparers CUNY Adult and Continuing Education Handouts. January 20, Page 12

13 Computer and Mathematical Occupations Computer and Mathematical Occupations Computer and Information Scientists, Research Computer Programmers Computer Software Engineers, Applications Computer Software Engineers, Systems Software Computer Support Specialists Computer Systems Analysts Database Administrators Network and Computer Systems Administrators Network Systems and Data Communications Analysts Actuaries Mathematicians Operations Research Analysts Statisticians Mathematical Technicians Architecture and Engineering Occupations Architecture and Engineering Occupations Architects, Except Landscape and Naval Landscape Architects Cartographers and Photogrammetrists Surveyors Aerospace Engineers Agricultural Engineers Biomedical Engineers Chemical Engineers Civil Engineers Computer Hardware Engineers Electrical Engineers Electronics Engineers, Except Computer Environmental Engineers Health and Safety Engineers, Except Mining Safety Engineers and Inspectors Industrial Engineers Marine Engineers and Naval Architects Materials Engineers Mechanical Engineers Mining and Geological Engineers, Including Mining Safety Engineers Nuclear Engineers Petroleum Engineers Architectural and Civil Drafters Electrical and Electronics Drafters Mechanical Drafters Aerospace Engineering and Operations Technicians Civil Engineering Technicians Electrical and Electronic Engineering Technicians Electro Mechanical Technicians Environmental Engineering Technicians CUNY Adult and Continuing Education Handouts. January 20, Page 13

14 Industrial Engineering Technicians Mechanical Engineering Technicians Surveying and Mapping Technicians Life, Physical, and Social Science Occupations Life, Physical, and Social Science Occupations Agricultural and Food Scientists Biochemists and Biophysicists Microbiologists Zoologists and Wildlife Biologists Conservation Scientists Foresters Epidemiologists Medical Scientists, Except Epidemiologists Astronomers Physicists Atmospheric and Space Scientists Chemists Materials Scientists Environmental Scientists and Specialists, Including Health Geoscientists, Except Hydrologists and Geographers Hydrologists Economists Market Research Analysts Survey Researchers Clinical, Counseling, and School Psychologists Industrial Organizational Psychologists Sociologists Urban and Regional Planners Anthropologists and Archeologists Geographers Historians Political Scientists Agricultural and Food Science Technicians Biological Technicians Chemical Technicians Geological and Petroleum Technicians Nuclear Technicians Environmental Science and Protection Technicians, Including Health Forensic Science Technicians Forest and Conservation Technicians Community and Social Services Occupations Community and Social Services Occupations Substance Abuse and Behavioral Disorder Counselors Educational, Vocational, and School Counselors Marriage and Family Therapists Mental Health Counselors CUNY Adult and Continuing Education Handouts. January 20, Page 14

15 Rehabilitation Counselors Child, Family, and School Social Workers Medical and Public Health Social Workers Mental Health and Substance Abuse Social Workers Health Educators Probation Officers and Correctional Treatment Specialists Social and Human Service Assistants Clergy Directors, Religious Activities and Education Legal Occupations Legal Occupations Lawyers Administrative Law Judges, Adjudicators, and Hearing Officers Arbitrators, Mediators, and Conciliators Judges, Magistrate Judges, and Magistrates Paralegals and Legal Assistants Court Reporters Law Clerks Title Examiners, Abstractors, and Searchers Education, Training, and Library Occupations Education, Training, and Library Occupations Business Teachers, Postsecondary Computer Science Teachers, Postsecondary Mathematical Science Teachers, Postsecondary Architecture Teachers, Postsecondary Engineering Teachers, Postsecondary Agricultural Sciences Teachers, Postsecondary Biological Science Teachers, Postsecondary Forestry and Conservation Science Teachers, Postsecondary Atmospheric, Earth, Marine, and Space Sciences Teachers, Postsecondary Chemistry Teachers, Postsecondary Environmental Science Teachers, Postsecondary Physics Teachers, Postsecondary Anthropology and Archeology Teachers, Postsecondary Area, Ethnic, and Cultural Studies Teachers, Postsecondary Economics Teachers, Postsecondary Geography Teachers, Postsecondary Political Science Teachers, Postsecondary Psychology Teachers, Postsecondary Sociology Teachers, Postsecondary Health Specialties Teachers, Postsecondary Nursing Instructors and Teachers, Postsecondary Education Teachers, Postsecondary Library Science Teachers, Postsecondary Criminal Justice and Law Enforcement Teachers, Postsecondary Law Teachers, Postsecondary CUNY Adult and Continuing Education Handouts. January 20, Page 15

16 Social Work Teachers, Postsecondary Art, Drama, and Music Teachers, Postsecondary Communications Teachers, Postsecondary English Language and Literature Teachers, Postsecondary Foreign Language and Literature Teachers, Postsecondary History Teachers, Postsecondary Philosophy and Religion Teachers, Postsecondary Graduate Teaching Assistants Home Economics Teachers, Postsecondary Recreation and Fitness Studies Teachers, Postsecondary Vocational Education Teachers, Postsecondary Preschool Teachers, Except Special Education Kindergarten Teachers, Except Special Education Elementary School Teachers, Except Special Education Middle School Teachers, Except Special and Vocational Education Vocational Education Teachers, Middle School Secondary School Teachers, Except Special and Vocational Education Vocational Education Teachers, Secondary School Special Education Teachers, Preschool, Kindergarten, and Elementary School Special Education Teachers, Middle School Special Education Teachers, Secondary School Adult Literacy, Remedial Education, and Ged Teachers and Instructors Self Enrichment Education Teachers Archivists, Curators, and Museum Technicians Librarians Library Technicians Audio Visual Collections Specialists Farm and Home Management Advisors Instructional Coordinators Teacher Assistants Arts, Design, Entertainment, Sports, and Media Occupations Arts, Design, Entertainment, Sports, and Media Occupations Art Directors Fine Artists, Including Painters, Sculptors, and Illustrators Multi Media Artists and Animators Commercial and Industrial Designers Fashion Designers Floral Designers Graphic Designers Interior Designers Merchandise Displayers and Window Trimmers Set and Exhibit Designers Actors Producers and Directors Athletes and Sports Competitors Coaches and Scouts Umpires, Referees, and Other Sports Officials Dancers CUNY Adult and Continuing Education Handouts. January 20, Page 16

17 Choreographers Music Directors and Composers Musicians and Singers Announcers News Analysts, Reporters and Correspondents Public Relations Specialists Editors Technical Writers Writers and Authors Interpreters and Translators Audio and Video Equipment Technicians Broadcast Technicians Radio Operators Sound Engineering Technicians Photographers Camera Operators, Television, Video, and Motion Picture Film and Video Editors Healthcare Practitioners and Technical Occupations Healthcare Practitioners and Technical Occupations Chiropractors Dentists Dietitians and Nutritionists Optometrists Pharmacists Anesthesiologists Family and General Practitioners Internists, General Obstetricians and Gynecologists Pediatricians, General Psychiatrists Surgeons Physician Assistants Podiatrists Registered Nurses Audiologists Occupational Therapists Physical Therapists Radiation Therapists Recreational Therapists Respiratory Therapists Speech Language Pathologists Veterinarians Medical and Clinical Laboratory Technologists Medical and Clinical Laboratory Technicians Dental Hygienists Cardiovascular Technologists and Technicians Diagnostic Medical Sonographers Nuclear Medicine Technologists CUNY Adult and Continuing Education Handouts. January 20, Page 17

18 Radiologic Technologists and Technicians Emergency Medical Technicians and Paramedics Dietetic Technicians Pharmacy Technicians Psychiatric Technicians Respiratory Therapy Technicians Surgical Technologists Veterinary Technologists and Technicians Licensed Practical and Licensed Vocational Nurses Medical Records and Health Information Technicians Opticians, Dispensing Orthotists and Prosthetists Occupational Health and Safety Specialists and Technicians Athletic Trainers Healthcare Support Occupations Healthcare Support Occupations Home Health Aides Nursing Aides, Orderlies, and Attendants Psychiatric Aides Occupational Therapist Assistants Occupational Therapist Aides Physical Therapist Assistants Physical Therapist Aides Massage Therapists Dental Assistants Medical Assistants Medical Equipment Preparers Medical Transcriptionists Pharmacy Aides Veterinary Assistants and Laboratory Animal Caretakers Protective Service Occupations Protective Service Occupations First Line Supervisors/Managers of Correctional Officers First Line Supervisors/Managers of Police and Detectives First Line Supervisors/Managers of Fire Fighting and Prevention Workers Fire Fighters Fire Inspectors and Investigators Forest Fire Inspectors and Prevention Specialists Bailiffs Correctional Officers and Jailers Detectives and Criminal Investigators Fish and Game Wardens Parking Enforcement Workers Police and Sheriff's Patrol Officers CUNY Adult and Continuing Education Handouts. January 20, Page 18

19 Transit and Railroad Police Animal Control Workers Private Detectives and Investigators Gaming Surveillance Officers and Gaming Investigators Security Guards Crossing Guards Food Preparation and Serving Related Occupations Food Preparation and Serving Related Occupations Chefs and Head Cooks First Line Supervisors/Managers of Food Preparation and Serving Workers Cooks, Fast Food Cooks, Institution and Cafeteria Cooks, Restaurant Cooks, Short Order Food Preparation Workers Bartenders Combined Food Preparation and Serving Workers, Including Fast Food Counter Attendants, Cafeteria, Food Concession, and Coffee Shop Waiters and Waitresses Food Servers, Nonrestaurant Dining Room and Cafeteria Attendants and Bartender Helpers Dishwashers Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Building and Grounds Cleaning and Maintenance Occupations Building and Grounds Cleaning and Maintenance Occupations First Line Supervisors/Managers of Housekeeping and Janitorial Workers First Line Supervisors/Managers of Landscaping, Lawn Service, and Groundskeeping Workers Janitors and Cleaners, Except Maids and Housekeeping Cleaners Maids and Housekeeping Cleaners Pest Control Workers Landscaping and Groundskeeping Workers Pesticide Handlers, Sprayers, and Applicators, Vegetation Tree Trimmers and Pruners Personal Care and Service Occupations Personal Care and Service Occupations Gaming Supervisors Slot Key Persons First Line Supervisors/Managers of Personal Service Workers Animal Trainers Nonfarm Animal Caretakers Gaming Dealers Gaming and Sports Book Writers and Runners Motion Picture Projectionists CUNY Adult and Continuing Education Handouts. January 20, Page 19

20 Ushers, Lobby Attendants, and Ticket Takers Amusement and Recreation Attendants Costume Attendants Locker Room, Coatroom, and Dressing Room Attendants Embalmers Funeral Attendants Barbers Hairdressers, Hairstylists, and Cosmetologists Makeup Artists, Theatrical and Performance Manicurists and Pedicurists Shampooers Skin Care Specialists Baggage Porters and Bellhops Concierges Tour Guides and Escorts Travel Guides Flight Attendants Transportation Attendants, Except Flight Attendants and Baggage Porters Child Care Workers Personal and Home Care Aides Fitness Trainers and Aerobics Instructors Recreation Workers Residential Advisors Sales and Related Occupations Sales and Related Occupations First Line Supervisors/Managers of Retail Sales Workers First Line Supervisors/Managers of Non Retail Sales Workers Cashiers Gaming Change Persons and Booth Cashiers Counter and Rental Clerks Parts Salespersons Retail Salespersons Advertising Sales Agents Insurance Sales Agents Securities, Commodities, and Financial Services Sales Agents Travel Agents Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Demonstrators and Product Promoters Models Real Estate Brokers Real Estate Sales Agents Sales Engineers Telemarketers Door To Door Sales Workers, News and Street Vendors, and Related Workers CUNY Adult and Continuing Education Handouts. January 20, Page 20

21 Office and Administrative Support Occupations Office and Administrative Support Occupations First Line Supervisors/Managers of Office and Administrative Support Workers Switchboard Operators, Including Answering Service Telephone Operators Bill and Account Collectors Billing and Posting Clerks and Machine Operators Bookkeeping, Accounting, and Auditing Clerks Gaming Cage Workers Payroll and Timekeeping Clerks Procurement Clerks Tellers Brokerage Clerks Correspondence Clerks Court, Municipal, and License Clerks Credit Authorizers, Checkers, and Clerks Customer Service Representatives Eligibility Interviewers, Government Programs File Clerks Hotel, Motel, and Resort Desk Clerks Interviewers, Except Eligibility and Loan Library Assistants, Clerical Loan Interviewers and Clerks New Accounts Clerks Order Clerks Human Resources Assistants, Except Payroll and Timekeeping Receptionists and Information Clerks Reservation and Transportation Ticket Agents and Travel Clerks Cargo and Freight Agents Couriers and Messengers Police, Fire, and Ambulance Dispatchers Dispatchers, Except Police, Fire, and Ambulance Meter Readers, Utilities Postal Service Clerks Postal Service Mail Carriers Postal Service Mail Sorters, Processors, and Processing Machine Operators Production, Planning, and Expediting Clerks Shipping, Receiving, and Traffic Clerks Stock Clerks and Order Fillers Weighers, Measurers, Checkers, and Samplers, Recordkeeping Executive Secretaries and Administrative Assistants Legal Secretaries Medical Secretaries Secretaries, Except Legal, Medical, and Executive Computer Operators Data Entry Keyers Word Processors and Typists Desktop Publishers Insurance Claims and Policy Processing Clerks CUNY Adult and Continuing Education Handouts. January 20, Page 21

22 Mail Clerks and Mail Machine Operators, Except Postal Service Office Clerks, General Office Machine Operators, Except Computer Proofreaders and Copy Markers Statistical Assistants Farming, Fishing, and Forestry Occupations Farming, Fishing, and Forestry Occupations First Line Supervisors/Managers of Farming, Fishing, and Forestry Workers Farm Labor Contractors Agricultural Inspectors Animal Breeders Graders and Sorters, Agricultural Products Agricultural Equipment Operators Farmworkers and Laborers, Crop, Nursery, and Greenhouse Farmworkers, Farm and Ranch Animals Forest and Conservation Workers Fallers Logging Equipment Operators Log Graders and Scalers Construction and Extraction Occupations Construction and Extraction Occupations First Line Supervisors/Managers of Construction Trades and Extraction Workers Boilermakers Brickmasons and Blockmasons Stonemasons Carpenters Carpet Installers Floor Layers, Except Carpet, Wood, and Hard Tiles Floor Sanders and Finishers Tile and Marble Setters Cement Masons and Concrete Finishers Terrazzo Workers and Finishers Construction Laborers Paving, Surfacing, and Tamping Equipment Operators Pile Driver Operators Operating Engineers and Other Construction Equipment Operators Drywall and Ceiling Tile Installers Tapers Electricians Glaziers Insulation Workers Painters, Construction and Maintenance Paperhangers Pipelayers Plumbers, Pipefitters, and Steamfitters Plasterers and Stucco Masons CUNY Adult and Continuing Education Handouts. January 20, Page 22

23 Reinforcing Iron and Rebar Workers Roofers Sheet Metal Workers Structural Iron and Steel Workers Helpers Brickmasons, Blockmasons, Stonemasons, and Tile and Marble Setters Helpers Carpenters Helpers Electricians Helpers Painters, Paperhangers, Plasterers, and Stucco Masons Helpers Pipelayers, Plumbers, Pipefitters, and Steamfitters Helpers Roofers Construction and Building Inspectors Elevator Installers and Repairers Fence Erectors Hazardous Materials Removal Workers Highway Maintenance Workers Rail Track Laying and Maintenance Equipment Operators Septic Tank Servicers and Sewer Pipe Cleaners Segmental Pavers Derrick Operators, Oil and Gas Rotary Drill Operators, Oil and Gas Service Unit Operators, Oil, Gas, and Mining Earth Drillers, Except Oil and Gas Explosives Workers, Ordnance Handling Experts, and Blasters Continuous Mining Machine Operators Mine Cutting and Channeling Machine Operators Rock Splitters, Quarry Roof Bolters, Mining Roustabouts, Oil and Gas Helpers Extraction Workers Installation, Maintenance, and Repair Occupations Installation, Maintenance, and Repair Occupations First Line Supervisors/Managers of Mechanics, Installers, and Repairers Computer, Automated Teller, and Office Machine Repairers Radio Mechanics Telecommunications Equipment Installers and Repairers, Except Line Installers Avionics Technicians Electric Motor, Power Tool, and Related Repairers Electrical and Electronics Installers and Repairers, Transportation Equipment Electrical and Electronics Repairers, Commercial and Industrial Equipment Electrical and Electronics Repairers, Powerhouse, Substation, and Relay Electronic Equipment Installers and Repairers, Motor Vehicles Electronic Home Entertainment Equipment Installers and Repairers Security and Fire Alarm Systems Installers Aircraft Mechanics and Service Technicians Automotive Body and Related Repairers Automotive Glass Installers and Repairers Automotive Service Technicians and Mechanics Bus and Truck Mechanics and Diesel Engine Specialists CUNY Adult and Continuing Education Handouts. January 20, Page 23

24 Farm Equipment Mechanics Mobile Heavy Equipment Mechanics, Except Engines Rail Car Repairers Motorboat Mechanics Motorcycle Mechanics Outdoor Power Equipment and Other Small Engine Mechanics Bicycle Repairers Recreational Vehicle Service Technicians Tire Repairers and Changers Mechanical Door Repairers Control and Valve Installers and Repairers, Except Mechanical Door Heating, Air Conditioning, and Refrigeration Mechanics and Installers Home Appliance Repairers Industrial Machinery Mechanics Maintenance and Repair Workers, General Maintenance Workers, Machinery Millwrights Refractory Materials Repairers, Except Brickmasons Electrical Power Line Installers and Repairers Telecommunications Line Installers and Repairers Camera and Photographic Equipment Repairers Medical Equipment Repairers Musical Instrument Repairers and Tuners Watch Repairers Coin, Vending, and Amusement Machine Servicers and Repairers Commercial Divers Fabric Menders, Except Garment Locksmiths and Safe Repairers Manufactured Building and Mobile Home Installers Riggers Signal and Track Switch Repairers Helpers Installation, Maintenance, and Repair Workers Production Occupations Production Occupations First Line Supervisors/Managers of Production and Operating Workers Aircraft Structure, Surfaces, Rigging, and Systems Assemblers Coil Winders, Tapers, and Finishers Electrical and Electronic Equipment Assemblers Electromechanical Equipment Assemblers Engine and Other Machine Assemblers Structural Metal Fabricators and Fitters Fiberglass Laminators and Fabricators Team Assemblers Timing Device Assemblers, Adjusters, and Calibrators Bakers Butchers and Meat Cutters Meat, Poultry, and Fish Cutters and Trimmers Slaughterers and Meat Packers CUNY Adult and Continuing Education Handouts. January 20, Page 24

25 Food and Tobacco Roasting, Baking, and Drying Machine Operators and Tenders Food Batchmakers Food Cooking Machine Operators and Tenders Computer Controlled Machine Tool Operators, Metal and Plastic Numerical Tool and Process Control Programmers Extruding and Drawing Machine Setters, Operators, and Tenders, Metal and Plastic Forging Machine Setters, Operators, and Tenders, Metal and Plastic Rolling Machine Setters, Operators, and Tenders, Metal and Plastic Cutting, Punching, and Press Machine Setters, Operators, and Tenders, Metal and Plastic Drilling and Boring Machine Tool Setters, Operators, and Tenders, Metal and Plastic Grinding, Lapping, Polishing, and Buffing Machine Tool Setters, Operators, and Tenders, Metal and Plastic Lathe and Turning Machine Tool Setters, Operators, and Tenders, Metal and Plastic Milling and Planing Machine Setters, Operators, and Tenders, Metal and Plastic Machinists Metal Refining Furnace Operators and Tenders Pourers and Casters, Metal Model Makers, Metal and Plastic Patternmakers, Metal and Plastic Foundry Mold and Coremakers Molding, Coremaking, and Casting Machine Setters, Operators, and Tenders, Metal and Plastic Multiple Machine Tool Setters, Operators, and Tenders, Metal and Plastic Tool and Die Makers Welders, Cutters, Solderers, and Brazers Welding, Soldering, and Brazing Machine Setters, Operators, and Tenders Heat Treating Equipment Setters, Operators, and Tenders, Metal and Plastic Lay Out Workers, Metal and Plastic Plating and Coating Machine Setters, Operators, and Tenders, Metal and Plastic Tool Grinders, Filers, and Sharpeners Bindery Workers Bookbinders Job Printers Prepress Technicians and Workers Printing Machine Operators Laundry and Dry Cleaning Workers Pressers, Textile, Garment, and Related Materials Sewing Machine Operators Shoe and Leather Workers and Repairers Shoe Machine Operators and Tenders Sewers, Hand Tailors, Dressmakers, and Custom Sewers Textile Bleaching and Dyeing Machine Operators and Tenders Textile Cutting Machine Setters, Operators, and Tenders Textile Knitting and Weaving Machine Setters, Operators, and Tenders Textile Winding, Twisting, and Drawing Out Machine Setters, Operators, and Tenders Extruding and Forming Machine Setters, Operators, and Tenders, Synthetic and Glass Fibers Fabric and Apparel Patternmakers Upholsterers Cabinetmakers and Bench Carpenters CUNY Adult and Continuing Education Handouts. January 20, Page 25

26 Furniture Finishers Model Makers, Wood Patternmakers, Wood Sawing Machine Setters, Operators, and Tenders, Wood Woodworking Machine Setters, Operators, and Tenders, Except Sawing Nuclear Power Reactor Operators Power Distributors and Dispatchers Power Plant Operators Stationary Engineers and Boiler Operators Water and Liquid Waste Treatment Plant and System Operators Chemical Plant and System Operators Gas Plant Operators Petroleum Pump System Operators, Refinery Operators, and Gaugers Chemical Equipment Operators and Tenders Separating, Filtering, Clarifying, Precipitating, and Still Machine Setters, Operators, and Tenders Crushing, Grinding, and Polishing Machine Setters, Operators, and Tenders Grinding and Polishing Workers, Hand Mixing and Blending Machine Setters, Operators, and Tenders Cutters and Trimmers, Hand Cutting and Slicing Machine Setters, Operators, and Tenders Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders Furnace, Kiln, Oven, Drier, and Kettle Operators and Tenders Inspectors, Testers, Sorters, Samplers, and Weighers Jewelers and Precious Stone and Metal Workers Dental Laboratory Technicians Medical Appliance Technicians Ophthalmic Laboratory Technicians Packaging and Filling Machine Operators and Tenders Coating, Painting, and Spraying Machine Setters, Operators, and Tenders Painters, Transportation Equipment Painting, Coating, and Decorating Workers Photographic Process Workers Photographic Processing Machine Operators Semiconductor Processors Cementing and Gluing Machine Operators and Tenders Cleaning, Washing, and Metal Pickling Equipment Operators and Tenders Cooling and Freezing Equipment Operators and Tenders Etchers and Engravers Molders, Shapers, and Casters, Except Metal and Plastic Paper Goods Machine Setters, Operators, and Tenders Tire Builders Helpers Production Workers Transportation and Material Moving Occupations Transportation and Material Moving Occupations Aircraft Cargo Handling Supervisors First Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand CUNY Adult and Continuing Education Handouts. January 20, Page 26