INTRODUCTION. P a g e 1 20

Size: px
Start display at page:

Download "INTRODUCTION. P a g e 1 20"

Transcription

1 INTRODUCTION LET ME START BY MAKING THE OBSERVATION THAT, ON THE EVE OF THE 2016 DEFENCE WHITE PAPER S RELEASE, INDIGENOUS DEFENCE INDUSTRY HAS ARRIVED AS A KEY COMPONENT OF AUSTRALIA S NATIONAL DEFENCE CAPABILITY. WE CAN BOAST THAT DEFENCE INDUSTRY IS NO LONGER JUST AN ARMS-LENGTH PROVIDER OF COMMODITY GOODS AND SERVICES BUT RATHER ONE OF THE FUNDAMENTAL ELEMENTS OF THE NATIONAL SECURITY INFRASTRUCTURE. AUSTRALIAN DEFENCE INDUSTRY HAS STRONG CAPABILITIES - WE, HAVE THE ABILITY TO DELIVER RESULTS BEYOND EXPECTATIONS AND, FOR THE MOST PART, WE OPERATE IN MATURE, ENDURING RELATIONSHIPS WITH DEFENCE. THERE IS NO DOUBT WE HAVE COME A LONG WAY FROM THE PARLOUS STATE OF THE EARLY 1980 S WHERE OUR INDUSTRY WAS CHARACTERISED BY GOVERNMENT OWNED AND OPERATED INDUSTRIAL FACILITIES, LIMITED COMMERCIAL IN-COUNTRY INVESTMENT, AND MERE SHOPFRONTS OF FOREIGN DEFENCE COMPANIES, FOCUSSED ON SELLING INTO AUSTRALIA RATHER THAN DOING IN AUSTRALIA. P a g e 1 20

2 AT OUR BEST, AUSTRALIAN INDUSTRY HAS BECOME TRUSTED PARTNERS WITH DEFENCE, SHARING OUR COMBINED INTELLECTUAL, TECHNOLOGICAL AND HUMAN CAPITAL TO ENSURE THAT THE AUSTRALIAN DEFENCE FORCE CAN DELIVER ON ITS OPERATIONAL OUTPUTS AND ACHIEVE ITS MISSION SUCCESS. IT IS UNDENIABLE THAT WE HAVE LEARNED MANY LESSONS ALONG THE WAY ABOUT THE NEED TO ONLY MAKE PROMISES WE CAN KEEP AND, BY SQUARELY FOCUSING ON EXECUTION, TO DELIVER ON OUR COMMITMENTS. MANY OF US HAVE LEARNED THESE LESSONS THE HARD WAY. AUSTRALIAN DEFENCE INDUSTRY MUST NOW ENSURE IT IS MAKING THE RIGHT STRATEGIC DECISIONS TO HAVE THE CAPABILITIES AND THE CULTURAL ORIENTATION NECESSARY TO SUPPORT THE ADF IN THE FUTURE. IN MY VIEW THE NEXT BIG STEP IN CAPABILITY FOR THE ADF WILL BE WHAT SOME HAVE CALLED THE 'INTEGRATED FORCE'. THIS IS A CONCEPT BASED NOT JUST ON AN AGGREGATE OF IMPRESSIVE PRODUCTS (AND LET US BE CLEAR THE ADF NOW HAS MANY AND THE ACQUISITION OF OTHERS IS IN TRAIN) CONNECTED BY PERSONNEL, BUT ON A TRULY INTEGRATED SYSTEM OF SYSTEMS THAT CONNECTS INDIVIDUAL CAPABILITIES AND DELIVERS A POWERFUL FORCE MULTIPLIER FOR THE ADF. P a g e 2 20

3 TO ACHIEVE THE 'INTEGRATED FORCE' THE ADF WILL BE DEPENDENT ON INDUSTRY AS A FUNDAMENTAL INPUT TO CAPABILITY TO DELIVER ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION AND SMART SUSTAINMENT. THIS IS THE CHALLENGE FOR INDUSTRY OVER THE NEXT DECADE TO ENSURE IT HAS THE ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES NECESSARY TO SUPPORT THE ADF S FUTURE NEEDS. WE SHOULD ALL ACKNOWLEDGE THAT EMBARKING ON COMPLEX INTEGRATION AND/OR SUSTAINMENT ACTIVITIES WITH TO BE RATHER THAN AS IS CAPABILITIES IS AN EXTREME RISK THAT THE ADF, THE NATION AND INDUSTRY CANNOT AFFORD TO BEAR. RECOGNITION OF INDUSTRY FIC INDUSTRY THE RECOGNITION OF DEFENCE INDUSTRY AS A FUNDAMENTAL INPUT TO CAPABILITY IN THE FIRST PRINCIPLES REVIEW WAS A VITALLY IMPORTANT STATEMENT ON BEHALF OF THE GOVERNMENT AND DEFENCE. P a g e 3 20

4 IT IS A CRUCIAL RECOGNITION THAT THE DAYS WHEN INDUSTRY WAS SIMPLY AN ARM S LENGTH PROVIDER OF GOODS AND SERVICES TO DEFENCE ARE OVER. WHILST THERE WILL ALWAYS BE THE REQUIREMENT FOR DEFENCE TO PURCHASE COMMODITY GOODS AND SERVICES, THE GENERATION OF MODERN WARFIGHTING CAPABILITIES REQUIRES ENTERPRISE ARCHITECTURES POPULATED BY INTEROPERABLE, INTEGRATED SYSTEMS NOT JUST PRODUCTS. AND THE SUPPORT OF THOSE CAPABILITIES REQUIRES SOPHISTICATED INTEGRATED LOGISTICS SYSTEMS NOT JUST THE COMMODITY PROVISION OF INDIVIDUAL LOGISTIC TASKS. OF COURSE, THE INDUSTRY CAPABILITIES REQUIRED TO SUPPORT THE NEXT GENERATION OF ADF CAPABILITIES ARE, IN THEMSELVES, SOPHISTICATED AND ADVANCED. BUT THE STATED INTENTION TO ACHIEVE SOVEREIGN SUSTAINMENT CAPABILITIES REQUIRES THAT THEY BE INDIGENOUS, WHICH IS AN IMPORTANT DISTINCTION FROM DAYS GONE BY WHERE FIFO OR OFFSHORE SUPPORT MODELS WERE USED. WHAT MANY HAVE FAILED TO APPRECIATE IN THE PAST IS THAT SUCH SOVEREIGN INDUSTRY CAPABILITIES TAKE CONSIDERABLE TIME AND INVESTMENT TO ESTABLISH, THEY ARE QUICK TO ATROPHY AND REQUIRE CONSTANT NURTURING AND DEVELOPMENT IN ORDER TO REMAIN RELEVANT. P a g e 4 20

5 SO THIS IS THE CHALLENGE FOR AUSTRALIAN DEFENCE INDUSTRY OVER THE NEXT DECADE TO BUILD ON EXISTING CAPABILITIES IN ORDER TO ESTABLISH, GROW AND DEVELOP ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION AND SMART SUSTAINMENT. TO BE CLEAR, THESE CAPABILITIES ALREADY EXIST WITHIN SOME ELEMENTS OF AUSTRALIAN DEFENCE INDUSTRY AND THEY WILL BE VITAL TO SUPPORTING NEAR TERM PROJECTS FOR THE ADF BUT WE WILL NEED MORE CAPACITY AS WE MOVE INTO THE 2020 S AND BEYOND. IT IS INTERESTING TO NOTE THAT AT CURRENT (AND FORESEEABLE) EXCHANGE RATES, SUCH SOVEREIGN CAPABILITIES ARE NOT ONLY ESSENTIAL BUT THEY ARE COST EFFECTIVE ALLOWING DEFENCE TO STRETCH THEIR BUDGET FURTHER IN A PERIOD WHERE THE LOWER EXCHANGE RATE IS NECESSARY TO POWER AN EXPORT CULTURE IN OTHER SECTORS OF THE ECONOMY BUT THERE WILL BE AN ELEMENT OF MUTUAL OBLIGATION REQUIRED OF INDUSTRY. IF GOVERNMENT IS GENUINELY PREPARED TO MANDATE THAT INDUSTRY IS A FUNDAMENTAL INPUT TO CAPABILITY WITH ALL THE CONSEQUENCES FOR THE PROVISION OF ONGOING WORK THAT NATURALLY FLOW FROM SUCH A COMMITMENT THEN THIS WILL REQUIRE CONSIDERABLE STRATEGIC INVESTMENT BY INDUSTRY, THE LIKES OF WHICH MANY FIRMS HAVE FAILED TO PROVIDE IN THE PAST IN THE ABSENCE OF GOVERNMENT SUPPORT. I BELIEVE THIS WILL BE P a g e 5 20

6 ESSENTIAL IF INDUSTRY IS TO REMAIN CREDIBLE AS A FIC AND FOR A NEW MATURITY IN OUR RELATIONSHIP BETWEEN DEFENCE AND INDUSTRY TO BE REACHED. THIS MEANS THAT IT IS COMMITMENT ON THE PART OF GOVERNMENT AND INVESTMENT ON THE PART OF INDUSTRY THAT WILL BE REQUIRED TO DRIVE THIS NEW COALITION OF THE WILLING FOR THE SAKE OF THE ADF S MISSION SUCCESS. DEFENCE/INDUSTRY PARTNERSHIP AS I HAVE SAID, FOR INDUSTRY TO SUPPORT THE ADF OVER THE NEXT DECADE IT WILL TAKE A BROAD RANGE OF SKILLS AND CAPABILITIES. BUT TO SPECIFICALLY SUPPORT THE GENERATION, DEVELOPMENT AND SUSTAINMENT OF THE INTEGRATED FORCE INDUSTRY WILL NEED DEEP SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION AND SMART SUSTAINMENT. THESE INDUSTRY CAPABILITIES CANNOT BE RAISED THEN DEMOBBED ON A PROJECT BY PROJECT BASIS BUT WILL NEED TO BE ENDURING. FOR ITS PART, INDUSTRY WILL NEED TO TAKE STRATEGIC DECISIONS ON HOW TO ACHIEVE THAT. FOR EXAMPLE, THIS MAY TAKE THE FORM OF INVESTMENT DECISIONS OR CHOICES RELATING TO WHERE IN THE MARKET INDUSTRY IS TO FOCUS THEIR BUSINESS EFFORTS. DEFENCE ALSO HAS A PART TO PLAY IN THIS REGARD. IT MUST WORK WITH INDUSTRY IN STRATEGIC PARTNERSHIPS RATHER THAN P a g e 6 20

7 TACTICAL TRANSACTIONS AND IT NEEDS TO CONSIDER INDUSTRY (ESPECIALLY SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES) WHEN MAKING DECISIONS ABOUT POSTURE, CAPABILITY AND EXPENDITURE. BUT ULTIMATELY FOR THE PARTNERSHIP TO WORK THERE MUST BE ONGOING WORK. IT IS A COMMERCIAL REALITY FOR US ALL THAT NO COMPANY CAN AFFORD THE LUXURY OF SUCH A VALUED WORKFORCE SITTING ON THE BENCH WAITING FOR THE CALL OF THE COACH TO RUN ON TO THE FIELD. EQUALLY NO TALENTED AND SKILLED ENGINEER OR PROJECT MANAGER CAN BE EXPECTED TO TOLERATE BEING OUT OF THE PLAY FOR ANY PERIOD OF TIME. LET ME BE CLEAR. DEFENCE INDUSTRY CANNOT TAKE A RENT SEEKING APPROACH AS SOME FIRMS HAVE UNDENIABLY DONE IN THE PAST. NOR SHOULD INDUSTRY EXPECT A FREE RIDE. LIKE ANY GENUINE PARTNERSHIP EACH PARTY (IN THIS CASE DEFENCE AND INDUSTRY) NEEDS TO CONSIDER THE DEMANDS AND IMPACTS ON THE OTHER IN ANY DECISION MAKING PROCESS. FROM OUR PERSPECTIVE INDUSTRY EXISTS TO SUPPORT THE NATION S REQUIRED DEFENCE CAPABILITIES BUT IT CANNOT TURN ON A DIME NOR MAINTAIN STRATEGIC INVESTMENT PLANS IN AN ENVIRONMENT THAT IS MANAGED ON A PURELY TACTICAL BASIS. P a g e 7 20

8 I WOULD ALSO POINT OUT THAT WHILE WE ARE FOCUSED ON RETAINING THE STRONG IN-COUNTRY WORKFORCE AND CAPABILITY THAT WE HAVE BUILT IN AUSTRALIA, IT IS TIME AGAIN FOR INDUSTRY TO ADAPT TO MEET THE EVOLVING NEEDS OF OUR CUSTOMER. AND WE MUST MOVE QUICKLY BECAUSE OUR CUSTOMER S ORGANISATION IS CHANGING DRAMATICALLY BEFORE OUR EYES. LAST YEAR, WE ACKNOWLEDGED THE RELEASE OF THE FIRST PRINCIPLES REVIEW INTO DEFENCE. THIS REVIEW WAS NECESSARY AND ITS FINDINGS WERE WELCOME. THE REVIEW HAS KICK-STARTED A NUMBER OF CHANGES AND IMPROVEMENTS TO THE WAY THAT GOVERNMENT, DEFENCE AND INDUSTRY WILL COLLECTIVELY DO BUSINESS. THE FIRST PRINCIPLES REVIEW HIGHLIGHTED ISSUES THAT ARE CRITICAL FOR ALL OF US TO UNDERSTAND. FIRST AND AS I MENTIONED EARLIER, IT RECOGNISED THAT INDUSTRY SHOULD BE VIEWED AS A FUNDAMENTAL INPUT TO CAPABILITY AND INTEGRATED INTO THE ACQUISITION LIFECYCLE. SECONDLY, THE REVIEW EXPLAINED THAT THE FUTURE MAY REQUIRE A MORE IMAGINATIVE USE OF A SMALLER POOL OF POTENTIAL CONTRACTORS EARLY IN THE EXECUTION PROCESS WHILE MAXIMISING THE USE OF EXISTING COLLABORATIVE TOOLS FROM THE ONSET. P a g e 8 20

9 ULTIMATELY, IT PROVIDED RECOGNITION THAT INDUSTRY SHOULD BE CONSTANTLY ENGAGED WITH DEFENCE ACROSS THE CAPABILITY DEVELOPMENT LIFECYCLE. THIS INCLUDES THE INCORPORATION OF INDUSTRY VIEWS THROUGHOUT THE ENTIRE ACQUISITION AND SUSTAINMENT PROCESS INCLUDING ATTITUDES ON COST, SCHEDULE, FEASIBILITY AND CAPABILITY. I BELIEVE THAT THE OUTCOMES OF THIS REVIEW WILL SIGNIFICANTLY IMPROVE THE RELATIONSHIP BETWEEN THE GOVERNMENT, DEFENCE AND INDUSTRY. I AM DELIGHTED THAT KIM GILLES, THE DEPUTY SECRETARY FOR DEFENCE S CAPABILITY ACQUISITION AND SUSTAINMENT GROUP, SHARES THIS ENTHUSIASM. IN A RECENT ARTICLE IN THE CASG BULLETIN, KIM IS QUOTED AS SAYING THAT THE FIRST PRINCIPLES REVIEW INTENDS TO GIVE US THE TOOLS AND MANAGERIAL SUPPORT STRUCTURE THAT (WILL) ALLOW US TO DO OUR JOB MORE EFFECTIVELY AND EFFICIENTLY THAN EVER BEFORE. KIM WENT ON TO SAY THAT BY BUILDING AND MAINTAINING BETTER RELATIONSHIPS WITH INDUSTRY, WE WILL ACHIEVE COMPETITIVE AND DESIRABLE OUTCOMES FOR DEFENCE. I AGREE WITH KIM S SENTIMENT THAT THERE IS ROOM TO DEVELOP BETTER RELATIONSHIPS BETWEEN DEFENCE AND INDUSTRY. FOR INDUSTRY, THIS WILL REQUIRE A MORE STRATEGIC PARTNERING ARRANGEMENT INVOLVING A GREATER EMPHASIS ON FOSTERING LONGER TERM RELATIONSHIPS WITH DEFENCE. P a g e 9 20

10 IF WE DON T MAKE THIS FUNDAMENTAL SHIFT IN STRATEGIC PARTNERING, THEN WE WILL COLLECTIVELY STRUGGLE TO MEET THE CHALLENGES OF DELIVERING ON PROGRAMS THAT ARE INCREASINGLY COMPLEX, OF HIGHER VALUE AND HIGHER RISK IN AN ENVIRONMENT OF DYNAMIC TENSION BETWEEN A GREATER DRIVE FOR INNOVATION AND CONTINUING NEED FOR COST CONTAINMENT. THIS BRINGS ME TO A KEY POINT THAT I WOULD LIKE TO MAKE TODAY. AS AN INDUSTRY, IT IS OUR RESPONSIBILITY TO EVOLVE WITH OUR CUSTOMER. OUR ROLE IS TO CONTINUE TO GROW OUR STRATEGIC PARTNERSHIP WITH DEFENCE AND LIFT OUR GAME ALONG THE WAY. NONE OF US CANNOT AFFORD TO HAVE A COMPLACENT INDUSTRY - THERE IS TOO MUCH AT STAKE. THE NATURE OF OUR INDUSTRY MEANS THAT WE PLAY A SIGNIFICANT ROLE IN PROTECTING THE LIVES AND WELFARE OF DEFENCE PERSONNEL WHILE MAKING A SIGNIFICANT CONTRIBUTION TO AUSTRALIA S NATIONAL SECURITY CAPABILITY. THAT IS A HEAVY BURDEN ON US ALL. GIVEN THAT THERE IS SO MUCH AT RISK WE IN INDUSTRY HAVE TO BE CONSCIOUS OF THE WEIGHT OF OUR RESPONSIBILITIES.RATHER THAN SATISFYING OURSELVES WITH THE HANDOUTS OF GOVERNMENT IT IS OUR OBLIGATION AS AN INDUSTRY TO PERFORM OUR WAY TO SUCCESS. P a g e 10 20

11 WE MUST REJECT THE MISCONCEPTION THAT THE DEFENCE INDUSTRY IS IMMUNE TO CHANGE AND THE FALLACY THAT SIGNIFICANT CHANGE WILL TAKE ANOTHER 20 YEARS. THAT LUXURY OF TIME HAS PASSED US BY, AND THE INVESTMENT WE HAVE MADE SINCE THE PRONOUNCEMENT OF BRONNIE S RULES ALL OF THOSE YEARS AGO SHOULD STAND AS THE FOUNDATION UPON WHICH WE CONTINUE TO BUILD. WE MUST EVOLVE JUST AS DEFENCE IS EVOLVING AND, JUST AS THE ADF IS ADVANCING, WE MUST BE IN LOCK-STEP. OUR CONSTANT FOCUS AND PRIORITY AS AN INDUSTRY SHOULD BE OUR PERFORMANCE AND FOR ITS PART, GOVERNMENT AND DEFENCE SHOULD PLACE GREATER EMPHASIS ON PAST PERFORMANCE WHEN SELECTING FUTURE INDUSTRY PARTNERS IF FOR NOTHING ELSE THAN TO INCENTIVISE INDUSTRY TO PERFORM ACROSS THE BOARD. IT IS OUR SOLEMN RESPONSIBILITY AS AN INDUSTRY TO ENSURE THAT PAST MISTAKES ARE NOT REPEATED AND THAT BEST PRACTICES ARE TRANSFERRED FROM PROGRAM TO PROGRAM. WE MUST MAKE THIS A DELIBERATE PRIORITY IT WILL NOT HAPPEN BY CHANCE. P a g e 11 20

12 THE INTEGRATED FORCE LET ME RETURN TO THE CONCEPT OF THE INTEGRATED FORCE - A TRULY INTEGRATED SYSTEM OF SYSTEMS THAT BECOMES THE FORCE MULTIPLIER FOR THE ADF. THE INTEGRATED FORCE WILL NOT BE ACHIEVED AS A BIG BANG BUT RATHER THROUGH AN EVOLUTION. IT WILL NEED TO TAKE ADVANTAGE OF SPIRAL DEVELOPMENT. IT WILL NEED TO KEEP PACE WITH EVOLVING TECHNOLOGY. IT WILL REQUIRE INTEROPERABILITY. IT WILL NEED ROBUST ARCHITECTURES THAT PROVIDE FLEXIBILITY RATHER THAN IMPOSING CONSTRAINTS. IT WILL NEED A STRONG FOCUS ON THE ENABLING CAPABILITIES. AND IT WILL RELY NOT ONLY ON AUSTRALIAN INDUSTRY CAPABILITIES BUT STRONG PARTNERSHIPS BETWEEN DEFENCE AND INDUSTRY. REQUIRED INDUSTRY CAPABILITIES INTEGRATION TO SUPPORT THE DEVELOPMENT OF THE INTEGRATED FORCE INDUSTRY WILL NEED DEEP SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION. SO WHAT IS AN ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITY IN INTEGRATION? P a g e 12 20

13 IT IS PEOPLE ENTERPRISE ARCHITECTS, ENGINEERING FELLOWS, SYSTEMS ENGINEERS, COMPLEX PROGRAM MANAGERS, SUPPLY CHAIN MANAGERS, SUB-CONTRACT MANAGERS, TEST AND ACTIVATION SPECIALISTS, AND MANY MORE. IT IS PROCESSES REQUIREMENTS DERIVATION AND MANAGEMENT, MANAGING ARCHITECTURES, PROGRAM MANAGEMENT, ENGINEERING MANAGEMENT AND CERTIFICATION, PROCUREMENT, TEST AND ACTIVATION, AND AGAIN MANY MORE. IT IS SYSTEMS AND TOOLS. IT IS HISTORICAL METRICS. IT IS LESSONS LEARNED (AND APPLIED). IT IS APPROPRIATE MECHANISMS FOR TECHNICAL AND PROGRAM REVIEWS. IT IS THE CORPORATE CAPABILITIES NECESSARY TO APPLY THE APPROPRIATE OVERSIGHT AND ASSISTANCE TO INTEGRATION PROGRAMS. AND IT IS CULTURE - THE CULTURE OF DISCIPLINED APPROACHES TO ENGINEERING AND PROGRAM MANAGEMENT (AND ALL OF THE OTHER FUNCTIONS), THE CULTURE OF TRADE STUDIES, THE CULTURE OF WORKING ON COMPLEX TASKS P a g e 13 20

14 WITHIN A COMPLEX ENVIRONMENT, AND MOST OF ALL IT IS THE CULTURE OF WORKING WITH DEFENCE TO ENSURE THAT THE OUTPUT MEETS THE NEED. IN AND OF THEIR OWN, EACH OF THESE ASPECTS (OR ELEMENTS OF A SYSTEM-OF-SYSTEMS INTEGRATION CAPABILITY) ARE DIFFICULT TO ESTABLISH AND MAINTAIN. WHEN THEY ARE COMBINED THE TASK BECOMES VERY COMPLEX AND NOT SOMETHING THAT CAN BE APPROACHED HALF-HEARTEDLY. BEING AN INTEGRATOR REQUIRES SIGNIFICANT COMMITMENT AND INVESTMENT AND A VERY STRONG CORPORATE FOCUS. THAT SAID, IT IS CERTAINLY NOT BEYOND AUSTRALIAN INDUSTRY TO PROVIDE SUCH CAPABILITIES. AS I MENTIONED EARLIER, SUCH DEEP INTEGRATION CAPABILITIES ALREADY EXIST WITHIN SOME ELEMENTS OF AUSTRALIAN DEFENCE INDUSTRY AND THEY WILL BE VITAL TO SUPPORTING NEAR TERM PROJECTS FOR THE ADF. NOTWITHSTANDING THIS, WE WILL NEED GREATER CAPACITY AS WE MOVE INTO THE 2020 S AND BEYOND. THIS IS THE CHALLENGE FOR AUSTRALIAN DEFENCE INDUSTRY TO BUILD ON EXISTING CAPABILITIES IN ORDER TO ESTABLISH, GROW AND DEVELOP ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION. P a g e 14 20

15 TO BE VS AS IS CAPABILITY WE SHOULD ALL ACKNOWLEDGE THAT EMBARKING ON COMPLEX INTEGRATION ACTIVITIES WITH TO BE RATHER THAN AS IS CAPABILITIES IS AN EXTREME RISK THAT THE ADF, THE NATION AND INDUSTRY CANNOT AFFORD. THE PAST IS LITTERED WITH EXAMPLES OF PROGRAMS GONE BAD AND/OR CAPABILITIES NOT DELIVERED AS A RESULT OF COMMENCING COMPLEX PROGRAMS ON THE BASIS OF TO BE CAPABILITIES. GIVEN THE COMPLEXITY OF INTEGRATION (ESPECIALLY SYSTEM-OF-SYSTEM INTEGRATION) THE RISK PROFILE ASSOCIATED WITH EMBARKING ON THE BASIS OF TO BE CAPABILITIES IS EVEN GREATER. ESTABLISHED INTEGRATION CAPABILITIES CAN SCALE EXPANDING AND CONTRACTING IN RESPONSE TO THE SIZE OR PHASES OF THE PROGRAM BUT THAT SCALING CAN ONLY BE DONE EFFECTIVELY AROUND AN ENDURING CORE CAPABILITY. ONE FINAL COMMENT ON THIS POINT. INTEGRATION IS A TASK THAT MUST BE DONE AT HOME TO PROTECT OUR SOVEREIGN INTERESTS AND THOSE OF OUR ALLIES IN RELATION TO OUR MOST COMPLEX AND SENSITIVE COMBAT AND COMMAND AND CONTROL SYSTEMS. THIS IS ESPECIALLY TRUE FOR SYSTEMS- OF-SYSTEMS INTEGRATION. SO THE INDUSTRY CAPABILITIES THAT SUPPORT SUCH INTEGRATION MUST BE INDIGENOUS. THIS MEANS THAT THE FIFO MODEL IS NOT AN ANSWER FOR COMPLEX SOVEREIGN SYSTEMS INTEGRATION ACTIVITIES. P a g e 15 20

16 SO IN SIMPLE TERMS IF YOU WANT TO KEEP THE RISK PROFILE LOW AND THE CHANCES OF SUCCESS HIGH THEN EMBARK ON COMPLEX INTEGRATION ACTIVITIES WITH AS IS INDIGENOUS INDUSTRY INTEGRATION CAPABILITIES. REQUIRED INDUSTRY CAPABILITIES SMART SUSTAINMENT A QUICK WORD ON SUSTAINMENT BEFORE I FINISH. TO SUPPORT THE DEVELOPMENT OF THE INTEGRATED FORCE INDUSTRY WILL NEED DEEP SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN SMART SUSTAINMENT. IF WE ARE TO DRIVE DOWN THE COSTS OF SUSTAINMENT AND DRIVE UP AVAILABILITY AND PERFORMANCE, INDUSTRY MUST DEVELOP AND MATURE THE CAPABILITIES TO IMPLEMENT SMART SUSTAINMENT MODELS AND DEFENCE MUST BE PREPARED TO EMBRACE THEM. I WOULD ARGUE THAT THIS IS THE BEST APPROACH TO ENSURING INDUSTRY IS HELD FULLY ACCOUNTABLE AND DEFENCE GETS EXACTLY WHAT IT IS CONTRACTING FOR. P a g e 16 20

17 SMART SUSTAINMENT MODELS INVOLVE THE COORDINATION OF DATA AND FUNCTIONS USING AN INTEGRATED SYSTEMS APPROACH ACROSS SUSTAINMENT UTILISING DATA TO COMBINE SYSTEMS ENGINEERING, LOGISTICS ANALYSIS AND TRAINING WITHIN A SINGLE, INTEGRATED PROCESS FRAMEWORK TO IMPROVE AVAILABILITY AND CAPABILITY GROWTH OF AN ASSET WHILST DRIVING DOWN ITS TOTAL COST OF OWNERSHIP. THESE MODELS SHOULD BE A KEY COMPONENT OF TRANSITIONING THE SUPPORT OF ADF SYSTEMS PROCURED OFFSHORE TO IN-COUNTRY ARRANGEMENTS AS SOON AS PRACTICABLE. THIS HAS THE POTENTIAL TO TAKE ADVANTAGE OF INDUSTRY S CAPABILITIES AND DELIVER COST AND SCHEDULE DIVIDENDS TO DEFENCE. IT WILL ALSO MITIGATE THE RISKS INHERENT IN HAVING MISSION ESSENTIAL SUSTAINMENT ACTIVITIES OUTSOURCED TO NON-SOVEREIGN THIRD PARTY SUPPLIERS. FOR SUPPORT OF THE INTEGRATED FORCE THERE IS ANOTHER ASPECT WHICH MUST BE CONSIDERED FOR SUSTAINMENT MODELS. THEY MUST BE ABLE TO MANAGE THE ON-GOING ASPECTS OF SPIRAL DEVELOPMENT OF TECHNOLOGY INSERTS AND OF OBSOLESCENCE MANAGEMENT. MOREOVER, THESE ASPECTS NEED TO BE MANAGED WITHIN A TIGHT TECHNICAL REGULATORY FRAMEWORK AND IN AN ENVIRONMENT WHERE DEFENCE S REQUIREMENTS WILL BE CONTINUALLY MORPHING TO MEET CHANGING THREATS AND EVOLVING OPERATIONAL APPROACHES. P a g e 17 20

18 TO DELIVER AGAINST THIS REQUIREMENT INDUSTRY NEEDS AN ENDURING, SPECIALIST, SOVEREIGN CAPABILITIES IN SMART SUSTAINMENT. THESE CAPABILITIES REQUIRE MANY OF THE SAME PEOPLE, PROCESSES AND, TOOLS REQUIRED TO SUPPORT INTEGRATION TASKS BUT WITH A FOCUS ON GENERATING GREATER BENEFITS IN COST, CAPABILITY AND AVAILABILITY. THERE IS A LOT TO THIS AND FOR SUPPORT TO THE INTEGRATED FORCE THERE WILL BE, IN MANY RESPECTS, A BIT OF A BLURRING OF THE PURIST VIEWS OF THE CAPABILITIES REQUIRED FOR ACQUISITION AND SUSTAINMENT WITH SPIRAL DEVELOPMENT, TECHNOLOGY INSERTS AND OBSOLESCENCE MANAGEMENT DRIVING THE CHANGE IN THE SUSTAINMENT SPACE. CONCLUSION MAY I CONCLUDE BY SAYING THAT, DESPITE OUR CHALLENGES THESE ARE EXCITING TIMES TO BE IN OUR INDUSTRY. WE ARE AT A POSITION WHERE DEFENCE INDUSTRY IS NO LONGER JUST AN ARMS-LENGTH PROVIDER OF COMMODITY GOODS AND SERVICES BUT RATHER EMBRACED AS ONE OF THE FUNDAMENTAL ELEMENTS OF THE NATIONAL SECURITY INFRASTRUCTURE. P a g e 18 20

19 AUSTRALIAN DEFENCE INDUSTRY HAS GREAT CAPABILITIES, AND WE CAN AND DO DELIVER GREAT RESULTS. AT OUR BEST, MEMBERS OF AUSTRALIAN INDUSTRY ARE TRUSTED PARTNERS WITH DEFENCE, SHARING THEIR COMBINED INTELLECTUAL, TECHNOLOGICAL AND HUMAN CAPITAL TO ENSURE THAT OUR DEFENCE FORCE CAN DELIVER ON ITS OPERATIONAL OUTPUTS AND CONTRIBUTE TO ITS MISSION SUCCESS. BUT WE ARE AT A CROSSROADS. WE NEED TO ACKNOWLEDGE THE PAST AND THAT THE CUSTOMER REQUIREMENT FOR THE FUTURE IS CHANGING. NOT ONLY IS OUR CUSTOMER BECOMING MORE SOPHISTICATED AND STRATEGICALLY FOCUSED BUT THE NEXT BIG STEP IN CAPABILITY FOR THE ADF WILL BE THE 'INTEGRATED FORCE' AND IT IS SOMETHING THAT INDUSTRY MUST BE PREPARED TO EMBRACE AND SUPPORT. THERE IS LITTLE DOUBT THAT TO ACHIEVE THE 'INTEGRATED FORCE' THE ADF WILL BE DEPENDENT ON US AS A FUNDAMENTAL INPUT TO CAPABILITY. AND DEFENCE WILL RELY NOT JUST ON INDUSTRY BUT ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES IN INTEGRATION AND SMART SUSTAINMENT. FOR OUR PART INDUSTRY CANNOT EXPECT TO EFFECTIVELY SUPPORT THE ADF IN THIS ENDEAVOUR BY OFFERING TO BE CAPABILITIES IN SUPPORT OF COMPLEX INTEGRATION AND/OR SUSTAINMENT ACTIVITIES - THIS WOULD BE FOLLY AND INTRODUCE AN EXTREME RISK THAT THE ADF, THE NATION AND INDUSTRY CANNOT AFFORD. P a g e 19 20

20 SO THIS IS THE CHALLENGE FOR INDUSTRY OVER THE NEXT DECADE TO ENSURE IT HAS THE ENDURING, SPECIALIST, SOVEREIGN INDUSTRY CAPABILITIES NECESSARY TO SUPPORT DEFENCE AS IT ACTS IN AUSTRALIA S EVOLVING NATIONAL SECURITY INTERESTS. P a g e 20 20

ISO whitepaper, January Inspiring Business Confidence.

ISO whitepaper, January Inspiring Business Confidence. Inspiring Business Confidence. ISO 31000 whitepaper, January 2015 Author: Graeme Parker enquiries@parkersolutionsgroup.co.uk www.parkersolutionsgroup.co.uk ISO 31000 is an International Standard for Risk

More information

THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS

THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS THE HR GUIDE TO IDENTIFYING HIGH-POTENTIALS What makes a high-potential? Quite possibly not what you think. The HR Guide to Identifying High-Potentials 1 If you agree people are your most valuable asset

More information

SUBJECT: Better Buying Power 2.0: Continuing the Pursuit for Greater Efficiency and Productivity in Defense Spending

SUBJECT: Better Buying Power 2.0: Continuing the Pursuit for Greater Efficiency and Productivity in Defense Spending THE UNDER SECRETARY OF DEFENSE 3010 DEFENSE PENTAGON WASHINGTON, DC 20301-3010 ACQUISITION, TECHNOLOGY AND LOGISTICS MEMORANDUM FOR DEFENSE ACQUISITION WORKFORCE SUBJECT: Better Buying Power 2.0: Continuing

More information

THE RISE OF THE MODERN CIO

THE RISE OF THE MODERN CIO THE RISE OF THE MODERN CIO There s a major shift taking place in the role of the CIO: you re bound to have noticed. Like tectonic plates moving slowly over time, we are currently experiencing a historical

More information

LIVERPOOL MUTUAL HOMES GROUP 2015/ /20 CORPORATE PLAN

LIVERPOOL MUTUAL HOMES GROUP 2015/ /20 CORPORATE PLAN LIVERPOOL MUTUAL HOMES GROUP 2015/16 2019/20 CORPORATE PLAN Version v2 January 2016 1 I LIVERPOOL MUTUAL HOMES GROUP CORPORATE PLAN 2015/16-2019/20 Introduction Liverpool Mutual Homes began, in 2008, as

More information

4 The balanced scorecard

4 The balanced scorecard SUPPLEMENT TO THE APRIL 2009 EDITION Three topics that appeared in the 2007 syllabus have been removed from the revised syllabus examinable from November 2009. If you have the April 2009 edition of the

More information

Strategies for the digital leader. Keys to delivering excellence in digital manufacturing today

Strategies for the digital leader. Keys to delivering excellence in digital manufacturing today Strategies for the digital leader Keys to delivering excellence in digital manufacturing today By Çağlayan Arkan, General Manager of Worldwide Manufacturing & Resources at Microsoft When we talk about

More information

THE UNDER SECRETARY OF DEFENSE DEFENSE PENTAGON WASHINGTON, DC

THE UNDER SECRETARY OF DEFENSE DEFENSE PENTAGON WASHINGTON, DC THE UNDER SECRETARY OF DEFENSE 30 1 0 DEFENSE PENTAGON WASHINGTON, DC 20301-3010 ACQUIS ITION, TECHNOLOGY AND LOGISTICS NOV 1 3 2012 MEMORANDUM FOR DEFENSE ACQUISITION WORKFORCE SUBJECT: Better Buying

More information

Unleashing the power of innovation

Unleashing the power of innovation How the role of innovation within the business and the way companies innovate are being transformed. Unleashing the power of innovation www.pwc.com 2 Unleashing the power of innovation Gauging changing

More information

AVOIDING THE BLAME GAME. DRIVING COLLABORATION THROUGH EFFECTIVE SERVICE INTEGRATION AND MANAGEMENT

AVOIDING THE BLAME GAME. DRIVING COLLABORATION THROUGH EFFECTIVE SERVICE INTEGRATION AND MANAGEMENT AVOIDING THE BLAME GAME. DRIVING COLLABORATION THROUGH EFFECTIVE SERVICE INTEGRATION AND MANAGEMENT Government and commercial organisations are striving to deliver increasingly flexible and agile ICT whilst

More information

Strategic Plan

Strategic Plan Strategic Plan 2016-2019 Vision Recognised as Australia s best vocational education and training provider. Mission Transform people s lives by delivering high-quality and financially sustainable training

More information

Cross-Service Collaboration

Cross-Service Collaboration Cross-Service Collaboration Yields Efficiencies for Diminishing Resources Jay Mandelbaum Tina M. Patterson Chris Radford Allen S. Alcorn William F. Conroy III 8 Diminishing manufacturing sources and material

More information

Institute of Leadership & Management. Creating a coaching culture

Institute of Leadership & Management. Creating a coaching culture Institute of Leadership & Management Creating a coaching culture Contents Introduction 01 Executive summary 02 Research findings 03 Conclusion 07 Methodology 08 Introduction The world of work is complex

More information

Local Industry Participation Best practices in resources projects Presented by Chris Pretorius Manager Industry Connect CCIWA

Local Industry Participation Best practices in resources projects Presented by Chris Pretorius Manager Industry Connect CCIWA Local Industry Participation Best practices in resources projects Presented by Chris Pretorius Manager Industry Connect CCIWA Benefits for projects owners Positive image in local industry Sustainable business

More information

SEMINAR REPORT. The Big Society and innovation in care and support for adults Key messages from SCIE expert seminars

SEMINAR REPORT. The Big Society and innovation in care and support for adults Key messages from SCIE expert seminars SEMINAR REPORT The Big Society and innovation in care and support for adults Key messages from SCIE expert seminars First published in Great Britain in November 2010 By the Social Care Institute for Excellence

More information

Future world of work series. III. Skill shortages: how real are they and what can enterprises do to avoid them?

Future world of work series. III. Skill shortages: how real are they and what can enterprises do to avoid them? Future world of work series III. Skill shortages: how real are they and what can enterprises do to avoid them? Executive summary Mention of skill shortages in the media is commonplace. But what does a

More information

The digitally coherent public sector

The digitally coherent public sector The digitally coherent public sector White Paper on a common public-sector digital architecture Version 1.0, June 2017 A common public-sector digital architecture Citizens and businesses shall experience

More information

Internal Audit Advisory

Internal Audit Advisory www.pwc.com.cy Internal Audit Advisory The PwC Internal Audit Confident and informed decision making for your third line of defence Every successful business is underpinned by robust governance and controls

More information

COUNTY DURHAM & DARLINGTON NHS FOUNDATION TRUST

COUNTY DURHAM & DARLINGTON NHS FOUNDATION TRUST COUNTY DURHAM & DARLINGTON NHS FOUNDATION TRUST Introduction County Durham and Darlington NHS Foundation Trust is one of the largest integrated care providers in England, serving a population of around

More information

Core modernization driving digital transformation

Core modernization driving digital transformation Core modernization driving digital transformation Summary Digital banking is becoming the norm for consumers right across the globe. 90% of all banking interactions are performed online with mobile rapidly

More information

Business Process Transformation to Deliver World Class Outcomes

Business Process Transformation to Deliver World Class Outcomes Business Process Outsourcing the way we do it Business Process Transformation to Deliver World Class Outcomes Driving transformation across business units, across borders, and across disciplines requires

More information

How a managed CMS can transform the customer experience

How a managed CMS can transform the customer experience Whitepaper March 2018 How a managed CMS can transform the customer experience.1 By 2020, customer experience will overtake price and product as the key brand differentiator. Source: Customers 2020: The

More information

THE COST OF DOING NOTHING IN WHOLESALE DISTRIBUTION

THE COST OF DOING NOTHING IN WHOLESALE DISTRIBUTION November 2017 THE COST OF DOING NOTHING IN WHOLESALE DISTRIBUTION ARE YOU LEADING OR MAKING DO WITH THE SOFTWARE RUNNING YOUR BUSINESS? Less than 60% of wholesale distributors indicate processes critical

More information

Joint Logistics Strategic Plan

Joint Logistics Strategic Plan Joint Logistics Strategic Plan 2010 2014 1 Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response,

More information

INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger

INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger INNOVATION IN THE MARKETPLACE A podcast with Irving Wladawsky-Berger Interviewer: David Poole Interviewee: Irving Wladawsky-Berger IRVING: My name is Irving Wladawsky-Berger, Vice President of Technical

More information

The Australian CFO Forum 2014 White Paper

The Australian CFO Forum 2014 White Paper The Australian CFO Forum 2014 White Paper From Gatekeeper to Strategist: The evolving role of the Australian CFO as an enabler of transformation Produced by: Key findings from the Australian CFO Forum

More information

Inside of a ring or out, ain t nothing wrong with going down. It s staying down that s wrong. Muhammad Ali

Inside of a ring or out, ain t nothing wrong with going down. It s staying down that s wrong. Muhammad Ali MANAGING OPERATIONAL RISK IN THE 21 ST CENTURY White Paper Series Inside of a ring or out, ain t nothing wrong with going down. It s staying down that s wrong. Muhammad Ali 2 In today s competitive and

More information

The Oil and Gas Climate Initiative event. Bob Dudley, group chief executive

The Oil and Gas Climate Initiative event. Bob Dudley, group chief executive The Oil and Gas Climate Initiative event Bob Dudley, group chief executive Good afternoon everyone and thank you for coming. I d like to welcome you on behalf of all the members of the OGCI. We didn t

More information

Human Resources and Organisational Development: Outcomes

Human Resources and Organisational Development: Outcomes 1 Aston People 2020 - Human Resources Strategy Proactively supporting Aston s 2020 Vision Contents Background Page 4 Vision Page 4 Purpose Pages 4-5 Human Resources and Organisational Development: Outcomes

More information

NEW SKILLS AND PARTNERSHIPS IN IT ASSET MANAGEMENT

NEW SKILLS AND PARTNERSHIPS IN IT ASSET MANAGEMENT NEW SKILLS AND PARTNERSHIPS IN IT ASSET MANAGEMENT TRENDS FROM MATURING LICENSE MANAGEMENT TEAMS The Oracle LMS Steering Group Oracle Open World India 2017 New Delhi The Oracle License Management Services

More information

The Global Management Challenge for Chinese Nuclear

The Global Management Challenge for Chinese Nuclear China s nuclear energy companies that adopt global competencies will fare far better in the race to win the west By Robert Barrett The Global Management Challenge for Chinese Nuclear Chinese nuclear companies

More information

Rebuilding Morale in the Optometric Practice

Rebuilding Morale in the Optometric Practice Cronicon OPEN ACCESS EC OPHTHALMOLOGY Perspective Rebuilding Morale in the Optometric Practice Obakeng Malope* Chairman of Visionstryt, South Africa *Corresponding Author: Obakeng Malope, Chairman of Visionstryt,

More information

Risk Management Update ISO Overview and Implications for Managers

Risk Management Update ISO Overview and Implications for Managers Contents - ISO 31000 highlights 1 - Changes to key terms and definitions 2 - Aligning key components of the risk management framework 3 - The risk management process 4 - The principles of risk management

More information

The Economics of the Cloud: A View from the Field

The Economics of the Cloud: A View from the Field The Economics of the Cloud: A View from the Field By Paul Lidbetter Enterprise Architect Cloud computing is being hailed as the biggest change in business IT since client/server. But what are the hard

More information

The Future of Sourcing Begins Now

The Future of Sourcing Begins Now : The Future of Sourcing Begins Now Clay Calhoun ISG WHITE PAPER 2017 Information Services Group, Inc. All Rights Reserved INTRODUCTION Enterprises and public sector organizations have long depended on

More information

WORKS COUNCILS AND EMPLOYEE CONSULTATION IN AUSTRALIA Greg Combet ACTU Secretary

WORKS COUNCILS AND EMPLOYEE CONSULTATION IN AUSTRALIA Greg Combet ACTU Secretary FOR A BETTER FUTURE Don Dunstan Foundation Level 3, 10 Pulteney Street THE UNIVERSITY OF ADELAIDE SA 5005 WORKS COUNCILS AND EMPLOYEE CONSULTATION IN AUSTRALIA Greg Combet ACTU Secretary 18 September 2001

More information

THE RESOURCE MANAGEMENT SERIES. Resource Management Trends Agencies Can't Afford to Miss

THE RESOURCE MANAGEMENT SERIES. Resource Management Trends Agencies Can't Afford to Miss THE RESOURCE MANAGEMENT SERIES Resource Management Trends Agencies Can't Afford to Miss Table of Contents 3 Introduction 4 4 Steps to Improve Your Utilization Rates 7 Get the Most Value from Your People

More information

Destination Our story so far. The context we operate in. Our Vision remains the same. What we do and who we re here for

Destination Our story so far. The context we operate in. Our Vision remains the same. What we do and who we re here for Destination 2018 Our Strategy & Business Plan 2016/17-2017/18 Destination 2018 Our story so far Guinness has changed. Ten years ago we were a group of housing associations many of which were regional or

More information

Successful Technology Implementations. Software Solutions For The Title Industry. White Paper

Successful Technology Implementations. Software Solutions For The Title Industry. White Paper Successful Technology Implementations Software Solutions For The Title Industry White Paper Table of Contents Introduction 3 Technology Statistics 3 The Eighth Deadly Sin of Implementing Technology (And

More information

Creating Talent Agility

Creating Talent Agility Creating Talent Agility Rénier Krige HRDirect Dolf van Rooyen Megro Lowveld Background As in all our previous articles, we will use the Business Value Model (BVM) to discuss the above theme from different

More information

Embarking on the Journey to Customer Centricity

Embarking on the Journey to Customer Centricity customer centricity Embarking on the Journey to Customer Centricity by Craig Bailey Craig Bailey (right) is founder and president of Customer Centricity, Inc., an organization that assists companies in

More information

#1 Misalignment of internal and external resources

#1 Misalignment of internal and external resources It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage, than the creation of a new system. For the initiator has the enmity of all who

More information

Reverse eauctions and NHS procurement: Executive Summary

Reverse eauctions and NHS procurement: Executive Summary Reverse eauctions and NHS procurement: Executive Summary Introduction and conclusions Introduction The primary focus of this paper is the contribution of reverse eauction processes, characterised by on-line,

More information

HR Strategic Plan

HR Strategic Plan UNIVERSITY OF CALIFORNIA Human Resources HR Strategic Plan 2015-2019 Vision Strategy The headline Something happens we have to fix External influence drives action Crisis management Timing: NOW Reaction

More information

Outsourcing and the Role of Strategic Alliances

Outsourcing and the Role of Strategic Alliances Outsourcing and the Role of Strategic Alliances Introduction The Times They Are A-changin Bob Dylan As publishers, we recognize that our own operations need to evolve if we are going to survive in the

More information

Highways England People Strategy

Highways England People Strategy Highways England People Strategy 1. Accountable Leadership 2. Capable Employees We require positive, proactive and engaging leadership to be demonstrated at all levels of the organisation, through all

More information

THE NEW YEAR'S GUIDE TO EMPLOYEE ONBOARDING. Tips for Creating a Dynamic SIX Onboarding Program

THE NEW YEAR'S GUIDE TO EMPLOYEE ONBOARDING. Tips for Creating a Dynamic SIX Onboarding Program THE NEW YEAR'S GUIDE TO EMPLOYEE ONBOARDING Tips for Creating a Dynamic SIX Onboarding Program If you re like most people, you ve had your fair share of New Year s resolutions slip through the cracks.

More information

Agile leadership for change initiatives

Agile leadership for change initiatives Agile leadership for change initiatives Author Melanie Franklin Director Agile Change Management Limited Contents Introduction 3 Agile principles 3 Introduction to Agile techniques 6 Working in sprints

More information

Meeting stakeholder expectations strategies for responding to the challenges. Mark Stock, Partner PwC

Meeting stakeholder expectations strategies for responding to the challenges. Mark Stock, Partner PwC Meeting stakeholder expectations strategies for responding to the challenges Mark Stock, Partner PwC Value PROTECT ENABLE REASSURE Control What do your stakeholders value? -2- 1. The challenge 2. Recognising

More information

Inside Outsourcing. Jo-Ann Mendles. CEO & President Thirty-four Park, LLC. October 2013

Inside Outsourcing. Jo-Ann Mendles. CEO & President Thirty-four Park, LLC. October 2013 October 2013 Inside Outsourcing CEO & President Thirty-four Park, LLC INTERVIEWED BY LARRY JANIS Thirty-four Park complements its clients' in-place executive teams and expert resources to accelerate break-through

More information

Tool: Talent Discussion Talking Points for Managers

Tool: Talent Discussion Talking Points for Managers Tool: Talent Discussion Talking Points for Managers Dear Leader, Now that you have determined and validated the Talent Classification for your direct reports in the leadership pool as Top, Emerging, Valued,

More information

What Research Means To My Practice

What Research Means To My Practice What Research Means To My Practice Allister McGowan This article is a summary of a keynote address delivered to the HECSU/HEA Putting Research into Practice conference on 12 th June 2007. My initial disclaimer

More information

Get ready for robots: why planning makes the difference between success and disappointment

Get ready for robots: why planning makes the difference between success and disappointment Get ready for robots: why planning makes the difference between success and disappointment Contents 2 4 6 Delivering Robotic Process Automation Top 10 common issues in failed RPA projects - Program issues

More information

White Paper: Executive Search Firm How to Engage and Utilise Them Successfully. By Simon Fransca Khan of Leading Headhunters Hunter & Chase

White Paper: Executive Search Firm How to Engage and Utilise Them Successfully. By Simon Fransca Khan of Leading Headhunters Hunter & Chase White Paper: Executive Search Firm How to Engage and Utilise Them Successfully. By Simon Fransca Khan of Leading Headhunters Hunter & Chase Introduction Engaging an Executive Search firm or a Headhunter

More information

Marketing in 2020 How marketing will drive business innovation and strategy

Marketing in 2020 How marketing will drive business innovation and strategy Marketing in 2020 How marketing will drive business innovation and strategy Foreword Beyond here be dragons; set sail for Marketing 2020. Transforming Australian businesses into truly agile, customer centric

More information

New Leadership Expectations for 2016 Connect Then Lead

New Leadership Expectations for 2016 Connect Then Lead New Leadership Expectations for 2016 Connect Then Lead Leadership is not something that anyone can give you you have to earn it and claim it for yourself. Before you are a leader, success is all about

More information

Support Services. Engineering solutions for operational excellence SERVING THE WORLD S RAILWAYS. Technical

Support Services. Engineering solutions for operational excellence SERVING THE WORLD S RAILWAYS. Technical Technical Support Services Engineering solutions for operational excellence SERVING THE WORLD S RAILWAYS Network success depends on performance. Performance upon reliability. You don t need us to tell

More information

Driving a Transformation Agenda in Insurance: Agile, Digital and Customer Centric TECH EXEC.

Driving a Transformation Agenda in Insurance: Agile, Digital and Customer Centric TECH EXEC. Driving a Transformation Agenda in Insurance: Agile, Digital and Customer Centric TECH EXEC. Executive Dialogue Luncheon Series Driving a Transformation Agenda in Insurance The Insurance industry is renowned

More information

CONTENTS. 2 Winning hearts

CONTENTS. 2 Winning hearts Win hearts & minds CONTENTS A little intro from Gordon...4 A Winning Hearts history lesson...6 HR plans for 2014 and beyond...7 Our vision, mission and values...8 Our values in action...10-14 The new Winning

More information

Deloitte s High-Impact HR Operating Model: Business HR. Deloitte Consulting LLP

Deloitte s High-Impact HR Operating Model: Business HR. Deloitte Consulting LLP Deloitte s High-Impact HR Operating Model: Business HR Deloitte s High-Impact HR Operating Model: Business HR The business of Human Resources (HR) is the business HR has a mission: High impact. A new Operating

More information

Enterprise Software License Agreements - Best Practices - Lessons Learned 9/8/2009 1

Enterprise Software License Agreements - Best Practices - Lessons Learned 9/8/2009 1 ELA Best Practices Enterprise Software License Agreements - Best Practices - Lessons Learned 9/8/2009 1 Buying Software Software has been commoditized in order to simplify small repeatable transactions

More information

INTEGRITY MANAGEMENT CONTINUOUS IMPROVEMENT. Foundation for an Effective Safety Culture

INTEGRITY MANAGEMENT CONTINUOUS IMPROVEMENT. Foundation for an Effective Safety Culture INTEGRITY MANAGEMENT CONTINUOUS IMPROVEMENT Foundation for an Effective Safety Culture June 2011 Foundation for an Effective Safety Culture describes the key elements of organizational culture and business

More information

Do We Have the Right Blueprint for Designing Collaborative Technology?

Do We Have the Right Blueprint for Designing Collaborative Technology? Do We Have the Right Blueprint for Designing Collaborative Technology? Prepared for the Filene Research Institute Large-Scale Collaboration Colloquium, August 9, 2007 By Randy Karnes, CEO, CU*Answers Introduction

More information

Putting our behaviours into practice

Putting our behaviours into practice Putting our behaviours into practice Introduction Our behaviours are an important part of One Housing. They are designed to shape how we work - they are the ideas and approaches that form the foundation

More information

Enterprise Architectures

Enterprise Architectures Enterprise Architectures A Just-in-Time Approach for Decision-Making Carlos E. Martinez The MITRE Corporation 7515 Colshire Drive McLean, Virginia 22102 March 24, 2014 Approved for Public Release; Distribution

More information

Bitcoin or bust? The crypto-currency goes from $600 to $17,000 in a year and splits our panel of experts

Bitcoin or bust? The crypto-currency goes from $600 to $17,000 in a year and splits our panel of experts Bitcoin or bust? The crypto-currency goes from $600 to $17,000 in a year and splits our panel of experts Global Business Voice: The AGN Global survey on topical business and commmercial issues impacting

More information

White Paper Describing the BI journey

White Paper Describing the BI journey Describing the BI journey The DXC Technology Business Intelligence (BI) Maturity Model Table of contents A winning formula for BI success Stage 1: Running the business Stage 2: Measuring and monitoring

More information

Our Corporate Strategy Information & Intelligence

Our Corporate Strategy Information & Intelligence Our Corporate Strategy Information & Intelligence May 2016 UNCLASSIFIED Information & Intelligence: Executive Summary What is our strategic approach for information & intelligence? Our decisions and actions

More information

ECTA European Communities Trade Mark Association 24th Annual Meeting in LONDON

ECTA European Communities Trade Mark Association 24th Annual Meeting in LONDON ECTA European Communities Trade Mark Association 24th Annual Meeting in LONDON PAST, PRESENT AND THE FUTURE The Development of Trade Marks, Designs and Related Rights in Europe ENFORCEMENT OF IP RIGHTS:

More information

Communicating employee benefits. Driving the value of reward

Communicating employee benefits. Driving the value of reward Communicating employee benefits Driving the value of reward Introduction When people are financially invested, they want a return. When people are emotionally invested, they want to contribute. - Simon

More information

Guide How to attract and retain good employees

Guide How to attract and retain good employees Guide How to attract and retain good employees How to attract and retain good employees Some of the most successful organisations are those that recognise that their employees are their most valuable assets,

More information

CASE STUDY HRO TODAY ASSOCIATION CASE STUDY 2014 TALENT ACQUISITION PROGRAMME OF THE YEAR NOMINEES. Talent Acquisition Programme of the

CASE STUDY HRO TODAY ASSOCIATION CASE STUDY 2014 TALENT ACQUISITION PROGRAMME OF THE YEAR NOMINEES. Talent Acquisition Programme of the HRO TODAY ASSOCIATION 2014 TALENT ACQUISITION PROGRAMME OF THE YEAR NOMINEES Talent Acquisition Programme of the Year Bristol-Myers Squibb (BMS) and Alexander Mann Solutions EMEA At least three significant

More information

Turning change upside down. How new insights are changing old assumptions. By Warren Parry and Randy Wandmacher

Turning change upside down. How new insights are changing old assumptions. By Warren Parry and Randy Wandmacher Turning change upside down How new insights are changing old assumptions By Warren Parry and Randy Wandmacher Many executives believe organizational change is an inherently messy, chaotic process. Without

More information

ITServices Strategic Plan

ITServices Strategic Plan ITServices Strategic Plan 2013 2017 The Queen s ITServices Strategic Plan 2013 2017 serves as a document to focus and guide ITServices efforts to support the university s academic mission through information

More information

Director of Creative Industries

Director of Creative Industries Recruitment Pack for: Director of Creative Industries October 2014 Contents Page Welcome from the CEO 3 Advertisement 4 Background 5 Creative Scotland Organisational Structure 6 Role Specification 7 13

More information

Benefits of Membership

Benefits of Membership Benefits of Membership Leadership Collaboration Innovation Grocery Manufacturers Association Representing the Makers of the World s Favorite Food, Beverage and Consumer Products The consumer packaged goods

More information

Artist: Sarrita King Painting: Earth Cycles Karen Mundine

Artist: Sarrita King Painting: Earth Cycles Karen Mundine Innovate Reconciliation Action Plan Sept 2017 Sept 2019 A message from the Chief Executive Officer, Reconciliation Australia Contents Reconciliation Australia congratulates Boeing on the development of

More information

DOING BUSINESS WITH RAYTHEON

DOING BUSINESS WITH RAYTHEON SUPPLIER GUIDE DOING BUSINESS WITH RAYTHEON One team accomplishing a global mission 1 I SUPPLIER GUIDE I IT S A WHOLE NEW WORLD IT S A WHOLE NEW WORLD One global team creating trusted, innovative solutions

More information

NSW DIGITAL GOVERNMENT STRATEGY. digital nsw DRIVING WHOLE OF GOVERNMENT DIGITAL TRANSFORMATION DESIGNING IN OUR NSW DIGITAL FUTURE

NSW DIGITAL GOVERNMENT STRATEGY. digital nsw DRIVING WHOLE OF GOVERNMENT DIGITAL TRANSFORMATION DESIGNING IN OUR NSW DIGITAL FUTURE NSW DIGITAL GOVERNMENT STRATEGY digital nsw DRIVING WHOLE OF GOVERNMENT DIGITAL TRANSFORMATION DESIGNING IN OUR NSW DIGITAL FUTURE CONTENTS 1 MINISTER S FOREWORD 2 TRANSFORMATION IMPERATIVE 3 ROAD MAP

More information

The Case for the SIO. A guide to navigate the new challenges of Service Management. kpmg.ca

The Case for the SIO. A guide to navigate the new challenges of Service Management. kpmg.ca The Case for the SIO A guide to navigate the new challenges of Service Management kpmg.ca Contents 1 Introduction to the Services Integration Office (SIO) 2 2 The SIO broken down 4 3 Final thoughts 9

More information

Team #1: Information Technology Software. Team Leads: Ms. Amanda Graham, Boeing Mr. Jody Cox ODASD (SCI)

Team #1: Information Technology Software. Team Leads: Ms. Amanda Graham, Boeing Mr. Jody Cox ODASD (SCI) Team #1: Information Technology Software Team Leads: Ms. Amanda Graham, Boeing Mr. Jody Cox ODASD (SCI) 1. Information Technology: scenario description Scenario: As the Director of Communications (J6)

More information

Succession Planning Roadmap

Succession Planning Roadmap Aligning talent development to current and future leadership needs. Succession Planning Roadmap If your CEO has a sudden heart attack, do you know who will take the chief executive's place? What if your

More information

Aurizon, a Company where Safety Leadership Drives Operational Success

Aurizon, a Company where Safety Leadership Drives Operational Success Aurizon, a Company where Safety Leadership Drives Operational Success In the early The days Highlights of its history, Cadbury Brothers was a family business in the widest sense of the word with the employees

More information

Transitioning From Functional Silos to Process Centric - Learnings from Australian Organizations

Transitioning From Functional Silos to Process Centric - Learnings from Australian Organizations Transitioning From Functional Silos to Process Centric - Learnings from Australian Organizations Tonia de Bruin and Gaby Doebeli Business Process Management (BPM) enables a company to successfully align

More information

The 10% profit opportunity

The 10% profit opportunity The 10% profit opportunity Why pricing should be at the top of the board agenda Global Strategy Group kpmg.com KPMG International Companies that are thinking about pricing as a strategic capability will

More information

GE Digital Executive Brief. Enhance your ability to produce the right goods in time to satisfy customer demand

GE Digital Executive Brief. Enhance your ability to produce the right goods in time to satisfy customer demand Enhance your ability to produce the right goods in time to satisfy customer demand Traditionally, successful production has relied heavily on skilled personnel. Experienced employees installed equipment

More information

Executive Perspective Unique Viewpoints from Industry Leaders

Executive Perspective Unique Viewpoints from Industry Leaders Mark Marron CEO and President, eplus Editor s Note: Mark Marron became the Chief Executive Officer and President of eplus inc. on August 1, 2016. He began his career at eplus in 2005 as Senior Vice President

More information

MERCER ON DEPLOYMENT GET THE HR EXPERTS ON YOUR TE AM

MERCER ON DEPLOYMENT GET THE HR EXPERTS ON YOUR TE AM PA R T N E R W I T H MERCER ON YO U R W O R K DAY DEPLOYMENT GET THE HR EXPERTS ON YOUR TE AM Before we were Workday partners, we were HR consultants. That means that Mercer provides organizations with

More information

Experience at Hinkley Point C: building Information Modelling (bim) and Enterprise Lifecycle Management Solutions Presented By: Sue Hewish & Jason

Experience at Hinkley Point C: building Information Modelling (bim) and Enterprise Lifecycle Management Solutions Presented By: Sue Hewish & Jason Experience at Hinkley Point C: building Information Modelling (bim) and Enterprise Lifecycle Management Solutions Presented By: Sue Hewish & Jason Walker Agenda: Introductions Section 1: Introduction to

More information

WHITE PAPER February Pay-for-Performance Solutions A Delivery Model for a Risk-free, Turnkey Customer Acquisition Channel

WHITE PAPER February Pay-for-Performance Solutions A Delivery Model for a Risk-free, Turnkey Customer Acquisition Channel WHITE PAPER February 2009 Pay-for-Performance Solutions Introduction Though the success of live chat is generally well-documented, many ecommerce managers today have deep concerns about implementing it

More information

Governance and decision rights. HR Business Partner and Centers of Expertise. The HR Chief Operating Officer. HR Organization

Governance and decision rights. HR Business Partner and Centers of Expertise. The HR Chief Operating Officer. HR Organization 5 HR Business Partner and Centers of Expertise 6 Governance and decision rights HR Organization 4 The HR Chief Operating Officer 5 HR Business Partners and Centers of Expertise HR is at a turning point.

More information

Big Data - Its Impacts on Economies, Finance and Central Banking

Big Data - Its Impacts on Economies, Finance and Central Banking November 1, 2017 Bank of Japan Big Data - Its Impacts on Economies, Finance and Central Banking Remarks at the Fourth FinTech Forum Hiroshi Nakaso Deputy Governor of the Bank of Japan (English translation

More information

Partnership Practice Guide

Partnership Practice Guide Content Definition Principles Types Benefits Challenges Exploratory meeting Guide 1 Preparing to Partner Guide 2 Commencing the Partnership Content Questionnaire Mapping Communication Reporting Managing

More information

Legacy Group. Committed to serve you better. Committed to Human Excellence through Human Capital. Company Profile.

Legacy Group. Committed to serve you better. Committed to Human Excellence through Human Capital. Company Profile. Committed to Human Excellence through Human Capital Company Profile Legacy Group is a global HR management consulting company having expertise into Human Capital with Uniqueness in Recruitment Solutions

More information

Expat Optimiser Program. Identity, Career, Relationships, Cultural Intelligence

Expat Optimiser Program. Identity, Career, Relationships, Cultural Intelligence Expat Optimiser Program Identity, Career, Relationships, Cultural Intelligence Part 1 - What do you want to Achieve from this Program? As with any successful coaching program, having a clearly identified

More information

THE TRANSFORMATIVE IT LEADER: DRIVING BUSINESS SUCCESS AND TECHNOLOGICAL INNOVATION

THE TRANSFORMATIVE IT LEADER: DRIVING BUSINESS SUCCESS AND TECHNOLOGICAL INNOVATION THE TRANSFORMATIVE IT LEADER: DRIVING BUSINESS SUCCESS AND TECHNOLOGICAL INNOVATION Christian Rasmussen, Chief Information Officer - Curtin IT Services, Curtin University Curtin University is a trademark

More information

Introduction - Leadership Competencies

Introduction - Leadership Competencies Introduction - Leadership Competencies The leadership framework is closely linked to the Centrica values - trust, pride, challenge, support and passion for customers. The behavioural indicators for each

More information

HOW TO FIND THE RIGHT IoT PARTNER IT TAKES TWO TO TANGO

HOW TO FIND THE RIGHT IoT PARTNER IT TAKES TWO TO TANGO HOW TO FIND THE RIGHT IoT PARTNER IT TAKES TWO TO TANGO SPONSORED BY AERIS INTRODUCTION The Internet of Things is reliant on a complex mesh of companies to enable IoT services. This brings in the capabilities

More information

The Case for Good Enough Architecture By Harris Kern s Enterprise Computing Institute

The Case for Good Enough Architecture By Harris Kern s Enterprise Computing Institute The Case for Good Enough Architecture By Harris Kern s Enterprise Computing Institute If you are reading this article, I probably don t have to convince you of the importance of developing and implementing

More information

Gartner s Pace-Layered Application Strategy. Johan Bronkhorst

Gartner s Pace-Layered Application Strategy. Johan Bronkhorst Gartner s Pace-Layered Application Strategy Johan Bronkhorst Gartner s Pace Layered Application Strategy is a methodology for categorising, selecting, managing and governing applications to support business

More information