The KPMG Employee Engagement Plus Index
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1 The KPMG Plus Index Making sense of your employee engagement levels. Engaged employees are committed to their organisation, exhibit higher levels of performance, and are more likely to go the extra mile at work. It has now become essential for organisations to embark on a journey to develop an engaged workforce. Get started on this journey with the KPMG Plus Index - our online diagnostic tool that will assist you in measuring your organisations employee engagement level. MEASURE I DEFINE I ACTION People and Change Advisory Services
2 The Journey to Drivers Implicit Leadership / Resourceful & Challenging Work / Organisational Commitment / Feedback & Recognition / Positive Affectivity / Communication / Organisational Citizenship Behaviour / Personal Initiative / Work Resources / Satisfaction / Work Destination Immediate Benefits Long-Term Outcomes Vehicle for (People Management Practices) HR Metrics & Technology / HR compliance / HR Strategy Alignment / HR Structure / HR Core Policies & Procedures / Talent Management / Organigram & Job Descriptions / Competencies
3 The Edge of the KPMG Plus Index What makes this tool unique to the market? IT MEASURES EMPLOYEE ENGAGEMENT HOLISTICALLY This tool was designed based on a unique model rooted in scientific and practical applications. Rather than looking at as a standalone construct, the tool looks at 11 drivers of. This holistic approach allows for a more precise assessment of. IT EVALUATES PEOPLE MANAGEMENT PRACTICES This tool evaluates and categorises the People Management Practices (such as HR policies and procedures) found within an organisation. People Management Practices are the vehicle to, which is why having an understanding of which practices are present, partially present, or not present at all, is crucial to moving towards improved. IT ANALYSES DATA THROUGH A UNIQUE MODEL In addition to analysing the 11 drivers of individually, this tool goes a step further and groups them in relation to each other. Each group of drivers is then given a weighting, depending on their impact on. This weighting system allows for a more accurate score. IT PROVIDES RESULTS THAT FACILITATE DECISION-MAKING The survey questions are crafted to measure and have been tested for statistical reliability and validity. This makes them relevant and pertinent to strategic talent management planning. This further allows organisations to make people decisions that make business sense.
4 MEASURE your employee engagement level Our KPMG Plus Index is an evidence-based tool that enables you to take stock, and measure your organisation s current engagement levels through an online questionnaire answered by your employees. People are your organisation s greatest asset. Your employees performance is therefore central to your organisation, which is why you need them to function at their full potential engagement is what unlocks this potential and moves you closer towards reaching your business objectives. The Index s questions are directly related to scientifically proven drivers of engagement, such as leadership, communication, and work commitment. They also allow for the evaluation of your organisation s people management practices that act as a vehicle for employee engagement. Together, these provide you with data related to your organisation s strengths, areas for improvement, areas of critical concern, and therefore, ultimately, support the organisation in reaching its final destination of a Highly Engaged Workforce. DEFINE your employee engagement drivers Develop targeted ACTIONS that increase employee engagement The information gathered in the Define stage will serve as valuable data for you to implement specific and targeted actions that truly work towards increasing your employee engagement levels. By understanding what is driving or inhibiting engagement, you will be able to treat the root cause of any employee engagement issues you may be facing, thus achieving positive and long-term results. The KPMG Plus Index enables you to make people decisions that make business sense.
5 The Business Benefits Engaged organisations benefit from business success in a number of areas. Immediate Benefits Increased Profitability and Bottom Line Results Collaborative Work Environment Activation Positive Job Attitudes Retention Increased Human Capital Increased Innovation and better customer / client services Improved Performance Long-Term Outcomes FOUNDATION PACKAGE Includes: The KPMG Plus Index Communication Guide Access to the KPMG Plus Index online questionnaire A report displaying organisation-wide results* Presentation of results* Organisations may also opt for add-on reports including: A report on results per department Recommendations action plan for the organisation and/or department * Results presented with this package are organisation-wide results displaying areas of critical concern, areas of improvement, strengths (employee engagement drivers) and people management practices that need to be improved to engage employees. The results are not a plan of action, but can facilitate an organisation in devising a way forward.
6 Who we are AT KPMG PEOPLE AND CHANGE ADVISORY, WE: Work with the HR function and/or senior management teams to develop and implement contextual Talent Management Strategies. Provide employment and employability advice through our Employment Agency License ( ). Deliver NCFHE accredited courses focusing on enhancing critical skills for the workplace through our Further and Higher Education License (2014-FHI-006). Conduct commissioned research projects for the private and public sector that focus on education, people management and development, employment and employability. Through our distinctive expertise in business management, organisational psychology and human behaviour at the workplace, we support organisations in achieving enhanced business success through their most valuable asset their people. With a sustained focus on strategy, we advise organisations on people-related matters such as leadership development, employee engagement, performance management, talent retention, recruitment, and much more. Through this we are able to support organisations in making people decisions that make business sense. Malcolm Pace Debono Director People and Change Advisory Services mpacedebono@kpmg.com.mt Petra Sant Manager People and Change Advisory Services petrasant@kpmg.com.mt Follow us on KPMG in Malta Portico Building Marina Street Pietà kpmg@kpmg.com.mt The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the partticular situation KPMG, a Maltese civil partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. The KPMG name and logo are registered trademarks or trademarks of KPMG International.
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