Audit report (Stage 1) Organisation: OIL INDIA LIMITED, CALCUTTA BRANCH Audits (ZA): Issue:

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1 Master Data of Organisation Name of Organisation Name of corporate group (in case of group certification) Street Postcode / Town / Country Contact Phone/Fax Language Scope Description Oil India Limited, Calcutta Branch Not Applicable 4 India Exchange Place, 4th. Floor / Kolkata / India Mr. Apurba Das, Management Representative apu@oilindia.in English Provision of Services of Purchase, Inspection and Logistics for Field Operations of Oil India Limited, and other Support Services in connection with the above Industry / Scope (EA) 31.1, 34.2 more description regarding scope in annex Audit profile Standards under contract / Audit type : 2008 Certification audit, Stage 1 : Manual: Revision / Issue Quality Manual, Issue No. 01, Rev No. 00, dated Surveillance mode Audit team leader / responsible Audit team Yearly surveillance B. B. Majumdar : : Technical expert - Trainee Subhrajit Nandy Group certification / Matrix Yes No Remarks: Shift operation no shift operation Normal.dotm Page 1 of 5 Rev

2 Details for Stage 1 Audit Stage 1 -Audit on site visit. Duration Stage 1 2,50 person-day(s) Date Stage 1 audit on site Audit Result System documentation The system documentation was reviewed with the following result: q.v. enclosed checklist(s) for system documentation, number: Quality Manual, Issue No. 01, Rev No. 00, dated Readiness Relevant areas of the organisation were visited during a tour of the site and individual employees were asked about their activities and the management system on a random sample basis in order to gain an impression of employee awareness. Internal audits and assessments of the management system Planning and implementation of the internal audit and the management system reviews were checked using the available documents and records. Checked Internal Audits plan, scheduled in Jul 12, and reports of audits conducted on & Management Review Meeting planned and conducted on If individual requirements have been assessed as "not ", the nonconformities are described in more detail in the "detailed results" section. Notes: The following exclusions are sought from the scope of certification. 1. Clause 7.3: The organisation does not carry out any design & development for its product/ service realisation. Services are provided as per guidelines, statutes and regulations designed and developed by Oil India Limited s corporate office. So, the clause is. 2. Clause 7.5.2: Output of service realisation processes is immediately verifiable, in-process and finally, before delivery of a service. Hence, validation of processes for production/service provision is not required, and the clause is. 3. Clause 7.6: No monitoring and measuring equipment, requiring calibration/verification, is provided by the organisation for the service realisation processes. For inspection of goods purchased for its customer, the respective suppliers provide such equipment. The organisation ensures that these are calibrated and the calibration is valid. Hence, the clause is. The verbal scope of certification, given above, has been verified and found to be accurate, adequately representing the present activities of the organisation. Normal.dotm Page 2 of 5 Rev

3 Organisational Profile Oil India Limited (OIL), a wholly owned Govt of India oil company under the Ministry of Petroleum & Natural Gas, is engaged in exploration, production and transportation of crude oil and natural gas, and production of LPG. Its major and oldest oil fields are in North-East India, though it has a pan Indian and overseas presence. Calcutta Branch of Oil India Limited was set up in 1950 to cater to the requirements for the above operations because of the city s strategic location (Gateway to N-E India, nearness to industrial units the potential suppliers of the requirements, sea-port and international airport). Oil India Ltd., Calcutta Branch, is providing critical support services in procurement (including inspection) of indigenous materials and logistics management for imported materials required for field operations of Oil India Ltd. s N-E Indian operations. To support the core service realisation processes of OIL, Calcutta Branch, other necessary functions have been established that are responsible for processes such as HRD/training, facility maintenance, payments, etc. The organisation is going for :2008 certification with the objective of improving quality of its services, and has adopted an integrated approach in imlplementing the QMS involving all its personnel, including all support functions, with focus on satisfaction of their respective customers. Recommendation of audit team: Result The audit team is convinced that the Stage 2 audit can be performed as planned without limitations. The audit team is convinced that the Stage 2 audit can be performed as planned - the organisation must ensure, however, that the nonconformities which have been identified have been effectively corrected at the planned date. The audit team is convinced that effective correction of the nonconformities which have been identified must be verified before the Stage 2 audit (repeat stage 1 audit) Recommendation of audit team: Plan for stage 2 (duration, team, sites etc..) The comments regarding the Stage 2 Audit and the surveillance program were drawn up based on the results of the above audit activities The audit team is convinced that the comments on the Stage 2 audit are correct (no aapproval required by the FL) The audit team is of the opinion that the comments made to date on the Stage 2 audit are not correct and proposes the following changes: The stage 2 audit may be conducted on and from 06/09/2012. Review and approval by Specialist Manager(s): / / / Further comments in annex Date: Name: B. B. Majumdar Signature Normal.dotm Page 3 of 5 Rev

4 Statement of the Certification Body (Specialist Manager) Statement regarding the proposals of audit team for the Stage 2 Audit The recommendations of audit team are accepted Continued in an annex Date: Name: Signature Normal.dotm Page 4 of 5 Rev

5 Detailed results The evaluation of the audit results basically follows the scheme shown below: Stage Classification Meaning NC A Nonconformity A 1. Non-fulfillment of one or several requirements of the management system standard or 2. A situation which gives rise to considerable doubt as to the capability of the customer's management system to achieve the desired results NC B Nonconformity B All other nonconformities PI Potential for improvement Items which would allow optimisation of the management system in relation to the requirements of the relevant standard. It is recommended that the company implements these items. GP Positive aspects/ Good Practice Positive aspects of the management system worthy of special mention (see also point 4.3 if applicable) CM Comments Special situation and information to be traced in next audit Follow-up action(*): after-audit, audit documents, action plan, or Next audit No. NC A Area / Process Standard:clause Follow-up action * Set date No. NC B Area / Process Standard:clause Follow-up action * Set date No. PI Area / Process Standard:clause 1. Obsolete reference books, and other documents & Service realisation - : 4.2.3/4 records may marked thus, and suitably dealt with. Purchase 2. Record of goods receipt & despatch may be Service realisation - :4.2.4 computerised for easy retrieval & stock verification. Godown 3. Housekeeping in godown may be improved by Service realisation - :6.3, 6.4 faster disposal of scrap material & better upkeep. Godown 4. Corrections may be made in the Quality Manual, Management :4.2.2 as discussed during the audit. Representative 5. All relevant clauses may be covered in the Internal Audits, and record of the same may be maintained. Management Representative :8.2.2 No. GP Area / Process Standard:clause 1. Procedures for all core & support processes have Management : been established for better compliance. 2. Functional level quality objectives have been deployed for all processes incl support processes. Management : 5.4, 8.2.3, 8.4 No. CM Area / Process Standard:clause Normal.dotm Page 5 of 5 Rev