North Carolina Wing Civil Air Patrol United States Air Force Auxiliary. Emergency Services Disaster Relief Points of Distribution

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1 Civil Air Patrol United States Air Force Auxiliary Emergency Services Disaster Relief Points of Distribution 1

2 NC Wing Disaster Relief Donald A. Beckett, Lt Col, CAP Pete A. Bohler, Maj, CAP 2

3 Operational Concept Points of Distribution, or PODs, is an operational program under the Disaster Relief component of CAP Emergency Services, Disaster Relief. Under NCEM, POD operations fall under ESF-7, Logistics. PODs are self-contained distribution points of emergency relief supplies such as water and food and other life-sustaining commodities to the general public following a significant disaster event. 3

4 NC Wing Points of Distribution Qualification Complete General Emergency Services CAPT 116, CAPT 117 (2), FEMA IS-100 FEMA IS-700 Strongly Recommended Complete POD Classroom/Field Training Complete FEMA IS-26 Online Course Ensure Safety Standing in eservices is Current

5 As defined by the North Carolina Division of Emergency Management (NCEM): A POD is a location set up by a county to distribute life sustaining supplies to its citizens during a large scale or catastrophic incident. PODs are only used when central services such as power and water are out for a long period of time and stores are not open. Life sustaining supplies include emergency meals ready to eat (MRE), bottled water, and depending on the incident may include ice and/or tarps to help protect homes with roof damage. 5

6 In the immediate aftermath of an event, POD s are the first line of relief operations to affected clients. POD sites will be used for the purpose of receiving and distributing bulk emergency relief supplies such as water, ice, food and tarps within the first hours after an event. PODS support not supplant community resources We rely on community resources (retail sector) to provide essential resources to the extent possible. We make sure resources are available and not necessarily free. 6

7 The North Carolina Wing, Civil Air Patrol has partnered with the North Carolina Division of Emergency Management (NCEM) to provide human resources, and other assets as available to staff Points of Distribution sites across North Carolina, as the situation warrants. According to NCEM, NCCAP is it s FIRSToption, when a request comes in for a POD operation. 7

8 State of Florida Hurricane Wilma Points of Distribution Impact 96County Points of Distribution (POD) Across 13 Counties Water $1.51 per gallon = $7, per truck + Transport 1,701 Truck Loads = $12,199, ,079,750 Gallons Food 556 Truck Loads = $3,367, ,676 Shelf Stable Meals Ice $.20 per pound = $8, per truck + Transport 1,398 Truck Loads = $11,184, ,920,000 Pounds (27,960 Tons) Tarps - 89 Truck Loads = $7,073, ,500 Individual Self Help Tarps TOTAL: 3,744 Trucks of Commodities Commodities Costs: $33,824, Shipping Costs: $ 8,690, $ 5,241, detention time of about TOTAL COSTS: $47,756, Estimated Population Served: 4,863,633 8

9 According To FEMA, There are four types of PODs: Type I Largest of all the types, suitable for large, high-density metropolitan areas. Type II Suitable for smaller metro areas, large suburban areas. Type III Suitable for medium to small suburban areas, high-density rural areas Untyped (Type IV) Suitable for low-density suburban and rural areas The following slides describe the various types in detail. 9

10 TYPE I - DISTRIBUTION POINT Serves 20,000 persons per day 12 Loading Points vehicles per hour Dumpsters W I M T Pallets W I MT W I MT TENT Toilets Dumpsters Forklift W I M T Light Set Pallets W I MT W I M T Dumpsters W I MT W I MT W I MT Pallets Light Set Dumpsters W I M T TENT Toilets W I MT W I M T Pallets Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2 or 3 bags of ice per vehicle and 2 MRE per person. Supply trucks for Ice, Water, MRE s and Tarps are off-loaded promptly and returned for re-supply. Maximum Loads per Day Type I Water Ice MRE Tarp

11 TYPE II - DISTRIBUTION POINT Serves 10,000 persons per day 6 Loading points 280 vehicles per hour Forklift Pallets Toilets TENT Dumpsters W I M T W I M T W I M T Light Set Dumpsters W I M T W I M Pallets T W I M T Toilets TENT Supply truck Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MRE Per person Supply trucks for Ice, Water, MRE s and Tarps are off-loaded promptly and returned for re-supply. Maximum Loads per Day Type II Water Ice MRE Tarp

12 TYPE III - DISTRIBUTION POINT Serves 5,000 persons per day 3 loading Points 140 vehicles per hour Forklift Pallets Toilets TENT Dumpsters W I M T W I M T W I M T Light Set Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MRE per person. Supply trucks for Ice, Water, MRE s and Tarps are to be off-loaded promptly and returned for re-supply. Max daily Truck Loads Water Ice MRE Tarp 1 1 1/2 1/2 12

13 Untyped (TYPE IV) - DISTRIBUTION POINT Serves 2,500 persons per day 1 loading Points 70 vehicles per hour TENT Forklift Toilet Dumpster W I M T Pallets Light Set Note: Individual vehicles drive through and Ice & water is loaded into their trunks. Recommend One case water, 2-3 bags of ice per vehicle and 2 MRE per person. Supply trucks for Ice, Water, MRE s and Tarps are to be off-loaded promptly and returned for re-supply. Max daily Truck Loads Water Ice MRE Tarp 1/2 1/2 1/4 1/4 13

14 In North Carolina, The majority of calls for PODs will be for Type III, and Untyped PODs. Staffing of Type III and untyped PODs is the primary goal of the North Carolina Wing POD program. 14

15 POD Staffing Requirements Per Shift (PODs only work during daylight hours, NCEM policy.) Type I POD: 78 total personnel Type II POD: 34 total personnel Type III POD: 19 total personnel Untyped (Type IV) POD: 10 total personnel 15

16 Type I Distribution Point - Resource Requirements ility Others Local Responsibi Type I Distribution Point Manpower Equipment Type Day Night Type Number Manager 1 0 Forklifts 3 Team Leader 2 1 Pallet Jacks 3 Forklift Operator 2 3 Power Light Sets 2 Labor 57 4 Toilets 6 Tents 2 Dumpsters 4 Traffic Cones 30 Totals 70 9 Two-way radios 4 Law Enforcement 4 1 Community Rel. 4 0 Grand Total Loading Point 36 Back-up Loading PT 18 Pallet Jacks Labor 3 16

17 Type II Distribution Point - Resource Requirements lity Others Local Responsibil Type II Distribution Point Manpower Equipment Type Day Night Type Number Team Leader 1 0 Forklifts 2 Forklift Operator 1 2 Pallet Jacks 2 Labor 28 3 Power Light Sets 1 Toilets 4 Tents 2 Dumpsters 2 Totals 30 5 Traffic Cones 15 Law Enforcement 2 1 Two-way radios 0 Community Rel. 2 0 Grand Total 34 6 Loading PT 18 Back-up Loading PT 9 Pallet Jacks Labor 1 17

18 Type III Distribution Point - Resource Requirements ity Others Local Responsibili Type Team Leader Type III Distribution Point Manpower Day Night 1 0 Forklift Operator 1 1 Loading PT 9 Back-up Loading PT 4 Labor 14 Pallet Jacks Labor 1 Totals 16 3 Law Enforcement Community Rel Grand Total Type Forklifts Pallet Jacks Equipment Power Light Sets Toilets Tents Dumpsters Traffic Cones Number Two-way radios 0 18

19 UnTyped (Type IV) Distribution Point - Resource Requirements ity Others Local Responsibili UnTyped (Type IV) Distribution Point Manpower Equipment Type Team Leader Day 1 Night 0 Type Forklifts Number 1 Forklift Operator 1 1 Pallet Jacks Labor 7 Loading PT 4 Back-up Loading PT 2 Pallet Jacks Labor 1 2 Power Light Sets Toilets Tents Dumpsters Totals 9 3 Traffic Cones Law Enforcement 1 1 Two-way radios 0 Community Rel. 0 0 Grand Total

20 Initial Assumptions To Be Made When Setting Up Initial POD Operations There will be little to no support (food, water, shelter) available initially when responding and setting up a POD site. Responding POD Teams must be self-sufficient until County resources are able to respond. 20

21 Initial Assumptions To Be Made, con t The reality of the situation may (will) be vastly different from the controlled environment of a training program. It is imperative that responding CAP personnel act with the utmost professionalism, and diplomacy when interfacing with other government personnel, and people adversely impacted by the event. 21

22 Initial Assumptions To Be Made, con t Flexibility will be key to adapting to an unknown, and potentially highly political environment. CAP personnel must be prepared to be asked by the host county to handle the operation, thus being the entire POD management structure. At the same time, CAP personnel must be prepared to adjust to an unfriendly environment as the strangers in town. 22

23 Recommended Personal POD Equipment Backpack containing: Appropriate and Complete CAP Utility Uniform Leather Work Gloves Flashlight w/ spare batts Hardhat Extra Change of Clothing Hygiene Kit Water (consider camelbak) Food (non-spoilable) Sleeping bag Small tent/shelter Material OTC Pain Medication Prescription Medications Rainwear/Poncho Additional Socks Towel/Washcloth Neckerchief / Sweatrag Eating utensils/sporks Groundcloth Small cook stove Reflective Safety Vest Whistle Insect Repellent Sunscreen Lip Baum Pack contents should support out to 48 hours

24 High Level Notification Chain- Disaster Event Occurs Affected County(ies) Determines PODs Needed, Notifies State EOC via WebEOC or Other Means State EOC Receives Request, notifies NCEM Logistics NCEM Logistics Notifies NC Civil Air Patrol 24

25 WebEOC Specialized web-based software package connecting all one hundred NC counties to each other and the State EOC. Allows for comprehensive coordination and reporting during routine and disaster-related events. 25

26 Wing Notification Chain Wing Alert Officer Receives Briefing from NCEM Logistics via the State EOC, Receives State Assigned Mission Number (SAM) Alert Page / goes out on appropriate /page list requesting POD qualified personnel to stand by for impending deployment orders Agency Liaison Officer (CAP Incident Commander) is assigned to respond to requesting County EOC ALO/CAPIC contacts requesting County to receive detailed briefing on POD location, other pertinent details Wing Alert Officer and ALO/CAPIC communicate, compare and reconcile discrepancies in received information. 26

27 Wing Notification Chain (cont d) Alert Page / goes out on appropriate /page list requesting POD qualified personnel to report to prearranged Rally Point for travel into Disaster Area* ALO/CAPIC Reports in to Requesting County EOC, communicates with County POD Representative ALO/CAPIC establishes communications with POD site(s), and on duty Wing Alert Officer, begins planning for next Operational Period / Staff Maintenance (Rotations)** *Alert should specify number and types of PODs requested. Moves into POD Operations and Management **Absolutely vital to the success of POD operations is ability to rotate POD workers in and out of the disaster zone as the members schedule allows. 27

28 -- North Carolina Wing Disaster Services ICS Management Model -- State EOC CAP Division / IC* Presence Taskings NCCAP Wing HQ (Burlington Base) CAP IC* w/ IC Staff Taskings can come to CAP from the SEOC direct (state request), or from the County via the SEOC Taskings County EOC CAP Agency Liaison OR CAP IC if needed Ground Operations (POD, CERT, LLT, etc) Air Operations Ground Operations Air Operations IAW CAPR 60-3: Page 4 If CAP is not the lead agency, a CAP member qualified in the IC achievement will serve as the CAP agency representative to the lead agency IC, and ensure that all CAP resources are used in accordance with approved polices and procedures. Page 10 The CAP IC exercises full authority over all CAP personnel for matters pertaining to the mission; the CAP IC is often not the overall IC, and often serves as an agency representative in the incident command structure. *A CAP IC in place at EITHER the EOC or Wing HQ meets the requirements of Thus, Agency Liaison representatives per ICS practices can (and should) be assigned to the county EOCs to assist in coordinating CAP Operations in that particular county that made the request(s). CAP Agency Liaison representatives MUST communicate with CAP IC as primary contact to address CAP Logistics and Operations needs. Primary objective of CAP Logistics and Planning sections is to coordinate backfill to relieve personnel performing ground operations in deployed counties.

29 POD Mission Commitment At the minimum, POD personnel should plan on a minimum deployment period of 48 hours in order to participate in the program. Depending on the scale of the disaster, a POD could be open for days or even weeks. 29

30 POD Operations and Management Organizational Chart North Carolina Wing POD Site Manager Safety Officer Supply Group Load Group Traffic Control Group Security Group Public Information Group 30

31 POD Operations and Management High Level Overview TYPE III POD SUPPLY TEAMS Supply Line THREE LOAD TEAMS Load Point Load Point Load Point Load Line Vehicle Line TRAFFIC GUIDERS McDonalds drive thru Concept. 31

32 POD Operations and Management POD Manager Assigns Group Leaders and Divides Team into Groups Teams Set up POD Site According to their Team Assignments and available environment POD Manager Notifies the County they are ready to receive commodities. POD site receives the commodities and performs initial an inventory. POD Manager reports initial inventory to county. County declares POD open and notifies public. 32

33 POD Operations and Management Personnel operate POD SAFETY OF EVERYONE IS PARAMOUNT Around an inventory is done Burn rate (how much used) is calculated By 1900 County is notified of burn rate and briefed of any other issues/needs or other activities that may have occurred 33

34 CAP Liaison Officer Operations and Management Coordinate closely with county management Eyes and Ears of the CAP Incident Commander Communications key. Coordinate with POD Managers and CAP IC for all POD staffing needs Be on station in local EOC until all CAP personnel are enroute to home base(s). Be attentive to additional possible mission opportunities Maintain attitude of professionalism and diplomacy at all times. Meet with POD managers each evening to debrief and discuss needs for next operational period. 34

35 POD Operations and Management Reporting and Commodity Tracking One form per Commodity per Day. Enter specifics Of each delivery truck These 3 no. s carry over to request form 35

36 POD Operations and Management Demobilization Establish close date/time with county EM Get final inventory counts and provide to county Repackage commodities as best as you can and position them for uploading into a tractor trailer Repackage tools and equipment Remain until all items are picked up Return any documentation the county requires POD Team reports back to Rally Point to Sign Out, CAP specific documentation to be forwarded to Wing Headquarters As Soon As Possible 36

37 POD Instructor (POD-I) Program Instructor Candidate must complete: Notify NC Wing DR of desire to be a POD-I Logistics Liaison Team (LLT) training through State Emergency Management Have already completed POD basic training Must co-teach at least two courses to be released as a fully qualified POD instructor/coordinator Demonstrate knowledge and ability to coordinate and set up a POD class with Wing DR staff assistance. 37

38 38

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