Enquiries about Proficiency Module Results

Transcription

1 Enquiries about Proficiency Module Results Written and Practical Examinations Version 3 January 2018 Enquiries about Results January 2018 DA.60 Page 1 of 5

2 Contents Section Contents Page number 1 Introduction 3 2 Scope of the document 3 3 The procedure for checking results before they are issued to candidates 4 Feedback about your examination performance 4 5 The procedure for enquiring about examination and practical assessment results once they have been issued to candidates 6 Processing your enquiry 4 7 Outcomes 5 8 Fees 5 9 Contact Details Enquiries about Results January 2018 DA.60 Page 2 of 5

3 1. Introduction BOHS has rigorous procedures in place to ensure that all written and practical examination results are fair, accurate and consistent. However, we recognise that there may be occasions when a candidate wishes to enquire about a result. The purpose of this document is to: explain to you how we check your results before they are issued; set out the procedure you must follow if you wish to enquire about a result; set out the steps we follow if you enquire about a result. BOHS will make every effort to deal with your enquiry fairly and quickly. There may be exceptional circumstances when it is not possible to complete all the steps within the specified timescale. In cases such as these you will be notified and informed of the date when the process will be completed. 2. Scope of the document This document covers: Written Examinations Written examinations for Proficiency modules Practical Examinations P401 analysis of bulk samples IP403/P403 fibre counting Please note that this document does not cover formative practical assessments. Enquiries about results of formative practical assessments should be directed to your training provider. 3. The procedure for checking results before they are issued to candidates It is extremely important to us that all candidates receive fair and accurate examination results, and you should be aware of the checks we undertake to make sure this happens. For written examinations, ALL borderline fail results are automatically re-marked. All results undergo an administrative check before they are issued. We undertake statistical analysis of results and the outcomes of enquiries. The analysis confirms that it is highly unlikely that you will receive an inaccurate result. Enquiries about Results January 2018 DA.60 Page 3 of 5

4 4. Feedback about your examination performance You will automatically receive feedback on your written examination performance along with your results letter for all Proficiency modules. The feedback shows a breakdown of your marks against sections of the relevant syllabus or course specification. All syllabuses or course specifications are published on the BOHS website We will not provide a copy of your examination paper or information about individual questions. 5. The procedure for enquiring about written and practical examination results once they have been issued to candidates You must make an enquiry within 14 days of receiving your feedback. We may refuse to process enquiries after this time. If you choose to enquire about your results, you must complete the Enquire about a proficiency module result form and pay a fee of 75. We will start to process the enquiry on receipt of both the form and the payment. The Enquire about a proficiency module result form includes details of how to make payment and can be downloaded from the BOHS website. Please submit by e mail to: qualifications@bohs.org titled Enquiry about a result. We will acknowledge receipt of your enquiry and we will normally process your enquiry within 14 working days. If we cannot process your enquiry within 14 working days we will contact you with a progress report and the date a decision will be made. 6. Processing your enquiry We will process your enquiry quickly, thoroughly and with integrity. We will follow the steps shown in the table below. We will: Check that our procedures for marking and administering examination results have been followed. Re-mark your examination paper using a marker who had no involvement in deciding your original result. Inform you of the outcome of your enquiry. Issue you with a revised breakdown of your marks and certificate if your result has changed from a fail to a pass. Enquiries about Results January 2018 DA.60 Page 4 of 5

5 7. Outcomes Your mark increases or decreases, but your result remains the same. The fail result is changed to a pass; Please note that you may enquire about a pass result but the result may be changed to a fail. 8. Fees A fee to cover administrative and processing costs will be charged. Your fee will be refunded in full if your enquiry is successful. Individual candidate fees: payable by bank transfer or credit/ debit card. 9. Contact details Qualifications Manager BOHS The Chartered Society for Worker Health Protection 5/6 Melbourne Business Court, Millennium Way, Pride Park, Derby, DE24 8LZ qualifications@bohs.org Enquiries about Results January 2018 DA.60 Page 5 of 5