d/b/a CenturyLink Title Page (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 GENERAL EXCHANGE TARIFF Schedule of Rates and Charges Together

Transcription

1 d/b/a CenturyLink Title Page (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 Schedule of Rates and Charges Together With Rules and Regulations Applicable To Services Provided In The Territory Served By This Company Within The State of Texas ISSUED: October 21, 2009 EFFECTIVE: November 20, 2009

2 d/b/a CenturyLink Adoption Notice (C) First Revised Sheet No. 1 Cancels Original Sheet No. 1 ADOPTION NOTICE Effective July 28, 2009, United Telephone Company of Texas, Inc. registered the fictitious name CenturyLink. Effective November 20, 2009, United Telephone Company of Texas, Inc. d/b/a Embarq, began operating under the name CenturyLink. As such, United Telephone Company of Texas, Inc. d/b/a CenturyLink hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Public Utility Commission, State of Texas, by or adopted by United Telephone Company of Texas, Inc. d/b/a Embarq between June 5, 2006 and November 19, By this notice, United Telephone Company of Texas, Inc. d/b/a CenturyLink also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which United Telephone Company of Texas, Inc. d/b/a Embarq has heretofore filed with said Commission. (N) (N) Effective June 5, 2006, United Telephone Company of Texas, Inc. began operating under the name Embarq. As such, Embarq hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Public Utility Commission of Texas, by United Telephone Company of Texas, Inc. By this notice it also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which United Telephone Company of Texas, Inc. has heretofore filed with said Commission. ISSUED: October 21, 2009 EFFECTIVE: November 20, 2009

3 dba CenturyLink Section Trademarks Service Marks Second Revised Sheet No. 1 Cancels First Revised Sheet No. 1 Trade Names, Trademarks and Service Marks Used in this Tariff Below is a list of trade names, trademarks and/or service marks for services which are offered in this Tariff. These trade names, trademarks and/or service marks are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by United Telephone Company of Texas, Inc. dba CenturyLink with express permission. Trademark and service mark designations will not be listed hereafter in the Tariff. However, the laws regarding trademarks and service marks will still apply. Trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization. CENTURYLINK CENTURYLINK TM CENTURYLINK SM CORE CONNECT (N) ISSUED: December 6, 2011 EFFECTIVE: December 16, 2011

4 dba CenturyLink SECTION 1 12th Revised Sheet No. 1 Cancels 11th Revised Sheet No. 1 INDEX OF SUBJECTS -A- Advance Payments Sec. 2 Sheet 1 ALI Data Management System Sec. 11 Sheet 1 Announcement Systems - Time and Temperature Sec. 32 Sheet 1 Application for Service Sec. 7 Sheet 2 Asynchronous Transfer Mode (ATM) Sec. 27 Sheet 1 Automatic Dialing Announcing Devices Sec. 12 Sheet 2 Automatic Location Identification (ALI) Sec. 11 Sheet 1 Automatic Number Identification (ANI) Sec. 11 Sheet 1 Automatic Ring-Down Service Sec. 18 Sheet 13 Automatic Ring-Down Service Mileage Sec. 20 Sheet 7 Auxiliary Listings Sec. 5 Sheet 7 -B- Billed Number Screening Sec. 18 Sheet 62 Bills, Rendering of Sec. 7 Sheet 14 Blocking, 900/976 Service Sec. 18 Sheet 58 International Direct Dial Sec. 18 Sheet 58 Burglar Alarm Loops Sec. 20 Sheet 7 Business Assist Advantage Plans (1) Sec. 18 Sheet 90 Business Classification Sec. 7 Sheet 5 -C- Call Line Identifier Sec. 18 Sheet 65 Cancellation of Order Charge Sec. 17 Sheet 6 Central Office Services & Features Sec. 18 Centrex Service Sec. 115 Centrex Service II Sec. 18 Sheet 48 CenturyLink Business Bundle (1) Sec. 18 Sheet 100 CenturyLink Line Volume Plan - Local Exchange Tariff (1) Sec. A Sheet 26 Common Calling Plans - Local Exchange Tariff Sec. A Competitive Response Programs Sec. 35 Sheet 1 Connection Central Bundle (1) Sec. 18 Sheet 67 Connection with Certain Facilities of Customers Sec. 12 Contract for Service - Application for Service Sec. 7 Sheet 2 Construction Charges Sec. 6 (N) Core Connect (1) Sec. 18 Sheet 95 Custom Calling Features & Services Sec. 18 Sheet 4 -D- Defacement of Premises Sec. 7 Sheet 5 Definition of Terms - Explanation of Terms Sec. 4 Deposits - Advance Payments and Deposits Sec. 2 Sheet 1 Derived Channel Services Sec. 28 Digital Trunking Service (DTS) Sec. 28 Sheet 5 Direct Inward Dialing (DID) Service Sec. 18 Sheet 15 Directory Assistance Service Sec. 5 Sheet 9 Directory Ownership Sec. 7 Sheet 8 Directory Services Sec. 5 Distance Learning and Information Sharing Program Discounts Sec. 7 Sheet 17 Dual-Name Listings Sec. 5 Sheet 6 Central Telephone Company of Texas dba CenturyLink concurs in the rates and regulations governing this service. (1) Central Telephone Company of Texas dba CenturyLink concurs in the regulations governing this service. ISSUED: May 1, 2017 EFFECTIVE: June 1, 2017 TX 17-05

5 United Telephone Company off Texas, Inc. dba CenturyLink SECTION 1 4th Revised Sheet No. 2 Cancels 3rd Revised Sheet No. 2 INDEX OF SUBJECTS 811 Service For One Call Notification Systems Sec. 11 Sheet 50 Educational Percentage Discount Rates (E-Rates) Sec. 7 Sheet 18 -E- Enterprise Service - Listings Sec. 5 Sheet 4 ESP Link Sec. 28 Sheet 18 Expanded Local Calling Service (ELC) Sec. 22 Expedited Order Charge Sec. 17 Sheet 6 Explanation of Terms Sec. 4 ExpressTouch Service Sec. 18 Sheet 21 Extended Area Calling Service (Optional) Local Exchange Tariff Sec. A Sheet 25 Extended Metropolitan Service (Optional) Local Exchange Tariff Sec. A Sheet 24 Extensions to New Real Estate Additions Sec. 6 Sheet 3 (N) Facilities for Miscellaneous Purposes Sec. 20 Sheet 6 Fire Reporting/Alarm Service Sec. 18 Sheet 1 Foreign Attachments to Company Facilities Sec. 7 Sheet 4 Foreign Exchange Service (Business Only) Sec. 9 FCC Designated N11 Services Universal Emergency Number Service Sec. 11 Sheet 1 Wireless E911 Phase 2 Sec. 11 Sheet Service For Information and Referral Service Sec. 11 Sheet Non-Emergency Service Sec. 11 Sheet Service for Travel Information Services Sec. 11 Sheet Service For Telecommunications Relay Service (TRS) Sec. 11 Sheet Service For One Call Notification Systems Sec. 11 Sheet 50 General Rules and Regulations Sec. 7 Hosted MultiLine Bundle Sec. 18 Sheet 79 -F- -G- -H- Central Telephone Company of Texas dba CenturyLink concurs in the charges and regulations governing this service. (T) ISSUED: May 1, 2017 EFFECTIVE: June 1, 2017 TX17-05

6 dba CenturyLink SECTION 1 Fourth Revised Sheet No. 3 Cancels Third Revised Sheet No. 3 INDEX OF SUBJECTS -I- Individual Voice Channels For Custom Access Solutions Sec. 28 Sheet 1 INFO-LINK Sec. 24 Installation Charges - Service Connections, Moves & Changes Sec. 17 Integrated Services Digital Network (ISDN) - Basic Rate Interface (BRI) Sec. 25 Sheet 1 Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) Sec. 125 Sheet 1 Integrated Services Digital Network-Primary Rate Interface (ISDN-PRI) Business Service Sec. 25 Sheet 29 Interest Rates on Customer Deposits, Overbilling and Underbilling Sec. 7 Sheet 17 International Direct Dialed Call Blocking Sec. 18 Sheet 58 -J- Joint User Service Sec. 10 -K- -L- Late Payment Charges Sec. 7 Sheet 15 Lifeline Telephone Service - Local Exchange Tariff Sec. A Sheet 18 Line Volume Plan - Local Exchange Tariff (1) Sec. A Sheet 26 Local Exchange Rates Local Exchange Tariff Local Measured Service - Local Exchange Tariff Sec. A Sheet 7 (N) Maintenance of Service Charge Sec. 17 Sheet 2 Mileage Charges - Local Exchange Tariff Sec. A Sheet 5 Move Charges, Outside Sec. 17 MultiLine Bundle (1) Sec. 18 Sheet 71 National Directory Assistance Service (See Directory Assistance) Sec. 5 Sheet 9 Obsolete Service Offerings Central Office Service & Features Sec. 118 Sheet 1 Obsolete Service Offerings - Centrex Service Sec. 115 Sheet 1 Obsolete Service Offerings - General Sec. 100 Sheet 1 Obsolete Service Offerings - Integrated Services Digital Network Sec. 125 Sheet 1 Obsolete Service Offerings SwitchLink Plus Service Sec. 123 Sheet 1 -M- -N- -O- Central Telephone Company of Texas dba CenturyLink concurs in the charges and regulations governing this service. (1) Central Telephone Company of Texas dba CenturyLink concurs in the regulations governing this service. ISSUED: September 19, 2014 EFFECTIVE: September 29, 2014 TX 14-04

7 dba CenturyLink SECTION 1 6th Revised Sheet No. 4 Cancels 5th Revised Sheet No. 4 INDEX OF SUBJECTS Payment Allocation Following Suspension or Disconnection Sec. 19 Sheet 1 Pay Telephone Service Sec. 21 Prepaid Local Telephone Service (PLTS) Local Exchange Tariff Prepaid Local Telephone Service (PLTS) Packages (1) Sec. 18 Sheet 93 Primary Rate Interface (PRI) Bundle Business (1) Sec. 18 Sheet 69 Privacy ID Sec. 18 Sheet 63 Private Line Services and Channels Sec. 20 Public Announcement Services - Time & Temperature Sec. 32 Recorded Music and Speech Loops Sec. 20 Sheet 6 Remote Call Forwarding Sec. 18 Sheet 19 Residence Classification Sec. 7 Sheet 6 Residence Customer Referral Program Sect. 29 Residence Service for Company Employees Sec. 7 Sheet 21 Responsibility of Customers Sec. 7 Sheet 9 Rotary Hunting Line Sec. 18 Sheet 63 -P- -R- -S- 711 Service For Telecommunications Relay Service (TRS) Sec. 11 Sheet 27 Satisfaction Guarantee Program Sec. 13 School and Library Discounts Sec. 7 Sheet 18 Selective Class of Call Screening Sec. 118 Sheet 1 Service Connections & Service Charges Sec. 17 Service Date Change Charge Sec. 17 Sheet 5 Service Guarantees Sec. 7 Sheet 14 Solutions Business Sec. 18 Sheet 42 Solutions Residence Sec. 18 Sheet 36 Solutions II Business (1) Sec. 18 Sheet 83 Special Assemblies of Services Sec. 31 Special Disaster Relief Rates Initiated by the Company Sec. 7 Sheet 21 Special Promotions Sec. 14 Special Services Sec. 7 Sheet 13 Specialized Customer Premises Equipment Sec. 16 Subscriber Transfer Service Sec. 18 Sheet 14 Suspension of Service Sec. 19 SwitchLink Plus Service Sec. 123 Symbols Sec. 3 (N) (1) Central Telephone Company of Texas dba CenturyLink concurs in the rates and regulations governing this service. Central Telephone Company of Texas dba CenturyLink concurs in the regulations governing this service. ISSUED: May 1, 2017 EFFECTIVE: June 1, 2017 TX 17-05

8 dba CenturyLink SECTION 1 Fourth Revised Sheet No. 5 Cancels Third Revised Sheet No. 5 INDEX OF SUBJECTS -T- 211 Service For Information and Referral Service Sec. 11 Sheet Service Non-Emergency Sec. 11 Sheet 41 Telephone Directories Sec. 7 Sheet 8 Telephone Numbers Sec. 7 Sheet 8 Temporary Suspension of Service at Customer Request Sec. 19 Sheet 2 Termination of Service - Suspension of Service Sec. 19 Terms-Definitions Sec. 4 Toll and Casual Dialing Restriction Sec. 18 Sheet 61 Toll Restriction Service Sec. 118 Sheet 2 (D) Universal Emergency Number Service 911 Sec. 11 Sheet 1 Use of Party-Line Service Sec. 7 Sheet 13 Use of Service by Customer Sec. 7 Sheet 5 Vanity Listings Sec. 5 Sheet 7 Voice Business Continuity Sec. 18 Sheet 73 Wire Mileage Charges - Local Exchange Tariff Sec. A Sheet 5 Zone Areas and Charges - Local Exchange Tariff Sec. A Sheet 6 -U- V. -W- -Z- Central Telephone Company of Texas dba CenturyLink concurs in the rates and regulations governing this service. ISSUED: October 3, 2011 EFFECTIVE: March 1, 2012

9 dba CenturyLink SECTION 1 Sixth Revised Sheet No. 6 Cancels Fifth Revised Sheet No. 6 Section Number TABLE OF CONTENTS 1. Index of Subjects and Contents 2. Advance Payments and Deposits 3. Symbols 4. Explanation of Terms 5. Directory Services 6. Construction Charges 7. General Rules and Regulations 8. Termination Line Mileage 9. Foreign Exchange Service (Business Only) 10. Joint-User Service 11. FCC Designated N11 Services 12. Connection with Certain Facilities of Customers 13. Satisfaction Guarantee Program 14. Special Promotions 15. Reserved for Future Use 16. Specialized Customer Premises Equipment 17. Service Connection and Service Charges 18. Central Office Services and Features 19. Suspension of Service 20. Private Line Services and Channels 21. Pay Telephone Service 22. Expanded Local Calling (ELC) 23. Reserved for Future Use 24. Info-Link 25. Integrated Services Digital Network (ISDN) 28. Derived Channel Services 29. Residence Customer Referral Program 30. Reserved for Future Use 31. Special Assemblies of Services 32. Public Announcement Services - Time & Temperature 33. Reserved for Future Use 35. Competitive Response Programs 100. Obsolete Service Offerings 115. Obsolete Service Offerings Centrex Services 118. Obsolete Service Offerings Central Office Service & Features 123. Obsolete Service Offerings - SwitchLink Plus Service 125. Obsolete Service Offers Integrated Services Digital Network (ISDN) A. Local Exchange Tariff Optional Extended Area Calling Service (see Kaufman exchange) (D) (D) Central Telephone Company of Texas dba CenturyLink concurs in the rates and regulations governing this service. ISSUED: December 9, 2015 EFFECTIVE: March 3, 2016 TX15-10

10 dba Embarq SECTION 2 Original Sheet No. 1 I. ADVANCE PAYMENTS ADVANCE PAYMENTS AND DEPOSITS A. Applicants for telephone service may be required to pay in advance, at the time of application, all charges for the first month of exchange service and applicable service connection charges. B. No advance payment will be required of present customers applying for additional telephone service. C. The amount of advance payment is credited to the customer's account and applied against any indebtedness under the contract. II. DEPOSITS A. If it is deemed necessary by the Telephone Company in safeguarding its interests, applicants for service or existing customers may be required to make a suitable deposit of an amount not to exceed two months exchange service charges plus two months estimated toll usage. The deposit will be applied in payment of any charges for exchange or toll service which may remain unpaid at the time service is discontinued. Any balance of the deposit remaining after the termination of the contract and payment of outstanding charges will be returned to the customer with any interest that has accrued on the deposit. The deposit may be returned to the customer by the Telephone Company when it is deemed that the customer has established satisfactory credit with the Telephone Company. 1. Records of Deposits a. The Telephone Company shall keep records to show: 1) The name and address of each depositor 2) The amount and date of the deposit 3) Each transaction concerning the deposit b. The Telephone Company shall issue a receipt of deposit to each applicant from whom a deposit is received, and shall provide means whereby a depositor may establish claim if the receipt is lost. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

11 dba Embarq SECTION 2 Original Sheet No. 2 ADVANCE PAYMENTS AND DEPOSITS II. DEPOSITS (Continued) A. If it is deemed necessary (Continued) 1. Record of Deposits (Continued) c. A record of each unclaimed deposit must be maintained for at least four (4) years, during which time the Telephone Company shall make a reasonable effort to return the deposit. B. Service may be discontinued for failure of the customer to furnish a suitable deposit, if requested by the Company, within ten (10) days after the Company has served or mailed notice to the customer requesting such deposit. C. Simple interest is paid on the deposit and will appear as a credit once each year on the regular monthly bill. (See Sec. 7, Sheet 18 of the General Exchange Tariff). D. If service is not connected or after disconnection of service, the Telephone Company shall promptly and automatically refund the customer's deposit plus accrued interest on the balance, if any, in excess of the unpaid bills for service furnished. A transfer of service from one premises to another within the same service area of the Telephone Company shall not be deemed a disconnecting within the meaning of these rules, and no additional deposit may be demanded unless permitted by these rules. E. When the customer has paid bills for service for twelve (12) consecutive residential billings or twenty-four (24) consecutive commercial or industrial billings without having service disconnected for nonpayment of bill and without having more than two occasions in which a bill was delinquent, and when the customer is not delinquent in the payment of the current bills, the Telephone Company shall promptly and automatically refund the deposit plus accrued interest to the customer in the form of cash or credit to the customer's bill at the option of the customer. F. The fact that a deposit has been made in no way relieves the customer from complying with Telephone Company regulations as to payment of bill or temporary suspension or termination of contract for non-payment of bills. G. Applicants for service who have had telephone service within twelve months prior to their new application and who have established satisfactory credit are not required to make a deposit. H. All applicants for permanent residential service who are sixty-five (65) years of age or older will be considered as having established credit if such applicant does not have an outstanding account balance for the same utility service which accrued within the last two (2) years. No cash deposit shall be required of such applicant under these conditions. I. Lifeline subscribers who voluntarily elect to receive Toll Restriction will not be required to pay a deposit. J. A customer who subscribes to Prepaid Local Telephone Service (PLTS) is not required to pay a deposit. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

12 dba Embarq SECTION 3 First Revised Sheet No. 1 Cancels Original Sheet No. 1 GENERAL SYMBOLS The following symbols will be utilized for all changes of material within the General Exchange and Local Exchange Tariffs. (I) (N) (R) (C) (T) (D) (M) Rate Increase New Rate or Regulation Rate Reduction Change in Regulation Change in Text, but no change in Rate or Regulation Discontinued Rate or Regulation To signify a move from one sheet to another with no change to text, regulation or tariff (Z) To denote the correction of an error made during a revision (T) ISSUED: July 16, 2008 EFFECTIVE: August 15, 2008

13 dba Embarq SECTION 4 ACCESS LINE EXPLANATION OF TERMS Original Sheet No. 1 A circuit between the station protector on the customer's premises and the serving central office providing access to the network. ACCESSORIES Denotes devices which are mechanically attached to, or used with, the facilities furnished by the company and which are independent of, and not electrically, acoustically, or inductively connected to the communications path of the telecommunications systems. AIR LINE MEASUREMENT See Mileage and Zone Charges. ALTERNATING CURRENT SUPPLY Electrical energy which is used to provide power for some telephone accessories and for the operation of bells and signal devices. The Company requires electrical outlets to provide 110 volt 60 cycle alternating current. BASE RATE A scheduled rate for any form of exchange service which is within the base rate area. BASE RATE AREA A specific section of an exchange area within which primary classes of service are available without extra zone or exchange line mileage charges. BUILDING (SAME) The term "same building" is to be interpreted as a structure under one roof, or two or more structures under separate roofs but connected by enclosed passageways which do not cross public thoroughfares in which wires or cables of the Company can be safely run and provided the plant facility requirements are not appreciably greater than would be required normally if structures were under one roof. In those cases where there are several structures under separate roofs but connected by enclosed passageways and the plant facility requirements for furnishing telephone service are appreciably greater than would be required normally if all the structures were under one roof, the term "same building" applies individually to each of the separate structures. Pipes and conduit are not considered enclosed passageways CALL An attempted communication, whether completed or not. CALLING AREA See "local service area". ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

14 dba Embarq SECTION 4 CANCELLATION CHARGES EXPLANATION OF TERMS Original Sheet No. 2 A charge applicable under certain conditions when application for service and/or facilities is cancelled in whole or in part prior to the completion of the work involved or before contract period is completed. CAPTION LISTING See Directory Listing. CENTRAL OFFICE A central office is the point of interconnection of customer local loops, toll trunks, and, if applicable, EAS or special circuiting by means of which intercommunication is provided for customers within a specified area under contract for exchange service. An essential characteristic of a central office is switching equipment to which telephone stations are connected by means of circuits defined as "Central Office Lines". CENTRAL OFFICE DISTRICT OR AREA The specific section or area served by a single central office and serving all customers' lines which have a common central office designation. CENTRAL OFFICE LINE See "Access Line". CLASS OF SERVICE A description of telephone service dependent upon its use such as business, residence, etc. COLLECT CALL The procedure by which certain messages, upon request, may be reversed (charged to the called station) upon acceptance of the call at the called station. COMMUNICATIONS SYSTEMS Channels and other facilities which are capable, when not connected to telecommunication service, of 2- way communication between customer-provided terminal equipment. COMPANY Whenever used in this tariff, "Company" refers to the United Telephone Company Of Texas, Inc. unless the context clearly indicates otherwise. CONCURRENCE A statement that the Company conforms to the charges, rates and/or conditions for a particular service as described in the tariff(s). ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

15 dba Embarq SECTION 4 CONNECTING ARRANGEMENT EXPLANATION OF TERMS Original Sheet No. 3 The term "connecting arrangement" denotes the protective equipment provided by the Company to accomplish the direct electrical connection of customer-provided facilities with the facilities of the Company, when such customer-provided equipment does not conform to Part 68 of the FCC Rules and Regulations for direct connection of customer-provided terminal equipment. CONNECTING COMPANY A corporation, association, firm or individual owning and operating a toll line or one or more central offices and with whom traffic is interchanged. CONNECTING STATION An exchange or toll station of a connecting company. CONSTRUCTION CHARGE A separate initial charge made for construction of pole lines, circuits, facilities, etc., in excess of that contemplated under the rates quoted in the exchange tariffs. CONTRACT PERIOD The length of time for which a customer is responsible for the charges associated with the services and facilities under contract. CUSTOMER Any person, firm, partnership, corporation, municipality, cooperative organization or governmental agency, furnished communications service by the Company under the provisions and regulations of its tariff. CUSTOMER PREMISES EQUIPMENT (CPE) Telephone terminal equipment located at a customer's premises. This does not include overvoltage protection equipment, inside wiring, coin-operated or pay telephones, "company-official" equipment, mobile telephone equipment, "911" equipment, equipment necessary for provision of communications for national defense, or multiplexing equipment used to deliver multiple channels to the customer. CUSTOMER PREMISES WIRING Customer premises wiring is defined as that wiring, connectors, blocks, and jacks, including additional drops and protectors, on a customer's premises that extend between the first termination (first protector) or Network Interface Device (NID) of the Exchange or Wide Area Telecommunications Service (WATS) Access Line and those standard registration jack locations within the customer's premises to which terminal equipment shall be connected for access to the exchange or WATS access line. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

16 dba CenturyLink SECTION 4 (T) 1st Revised Sheet No. 4 Cancels Original Sheet No. 4 CUSTOMER PROVIDED TERMINAL EQUIPMENT EXPLANATION OF TERMS Telephone terminal equipment and associated wiring, provided by a customer, which may be connected to the communications path of the Telephone Company's exchange network either electrically, acoustically or inductively. DESIGN SERVICE A service that is not immediately available for provisioning and requires treatment, equipment or engineering design (e.g. ISDN-PRI, DS1, Private Line, Foreign Exchange Service). (N) (N) DIRECT ELECTRICAL CONNECTION A physical connection of the electrical conductors in the communications path. DIRECTORY ASSISTANCE CALL COMPLETION A service which provides customers the option of having local or IntraLATA calls automatically completed when they request a telephone listing from the Directory Assistance operator. The call may be completed automatically or by the Directory Assistance operator. DIRECTORY ASSISTANCE SERVICE A service provided to assist customers in obtaining telephone numbers which are or are not listed in the directory. DIRECTORY LISTING The publication in the Company's directory and/or directory assistance records, of information relative to a customer's telephone number, by which telephone users are enabled to ascertain the call number of a desired station. Caption Listing: The listing of a customer's name without address or telephone number followed by a series of indented listings covering branches or different departments of the business. Foreign Exchange Listing: The listing of a customer in the alphabetical list of an exchange other than that for the exchange from which the customer is served. Free Listing: A directory listing for which no specific charge is made. Indented Listing: A directory listing indented under another listing. Reference Listing: The listing of a generally accepted name of a firm or corporation followed by a reference to another listing. DISCONNECTION OF SERVICE An arrangement made at the request of the customer, or initiated by the Company for violation of tariff regulations by the customer, for a permanent interruption of telephone service. ISSUED: May 1, 2017 EFFECTIVE: June 1, 2017 TX 17-05

17 dba Embarq SECTION 4 DROP OR BLOCK WIRE EXPLANATION OF TERMS Original Sheet No. 5 Wires used to connect the circuits of open wire, aerial, buried or underground distribution facilities to the point of entrance to the building where connection is made with the Protector or Network Interface Device. ENTERPRISE SERVICE See "Special Reverse Charge Toll Service". EXCHANGE A unit established for the administration of telecommunications service in a specified area for which a separate local rate schedule is provided. It may consist of one or more central offices together with associated plant facilities used in furnishing telecommunications services in that area. EXCHANGE SERVICE The general telephone service rendered in accordance with individual Local Exchange Tariff and General Exchange Tariff provisions. Exchange service is a general term describing as a whole, the facilities for local intercommunications, together with the right to send and receive a specified or an unlimited number of local messages at charges in accordance with the provisions of the Local Exchange Tariff. Extension Service: A classification of exchange service, furnished to a customer that is connected on the same central office access line as a main station. Extension instruments may be provided by the Telephone Company or by the customer on individual line service. Flat Rate Service: A classification of exchange service furnished a customer under tariff provisions, for which a stipulated charge is made, regardless of the amount of use. Foreign Central Office Service: A classification of exchange service furnished to a customer in a multi-office exchange from a central office other than the one from which service would normally be furnished. Foreign Exchange Service: A classification of exchange service furnished to a customer from an exchange other than the one from which he would normally be served. One Party Service: A classification of exchange service which provides that only one customer shall be served by the circuit connecting such customer with the central office or other switching unit. Message Rate Service (measured rate): A classification of non-coin exchange service which is charged for on the basis of amount of use. Party Line Service: A classification of exchange service which provides that two but not more than four access lines may be served by the same central office circuit. U-Touch Calling Service: A classification of exchange service furnished from certain specified central offices whereby calls are originated through the use of pushbuttons in lieu of a rotary dial. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

18 dba Embarq SECTION 4 EXCHANGE SERVICE AREA EXPLANATION OF TERMS Original Sheet No. 6 The area within which the Company furnishes complete local telephone service at the exchange rates applicable within that area. EXTENDED AREA SERVICE A type of telephone service furnished under tariff provisions whereby customers of a given exchange may complete calls to and/or may receive calls from one or more exchanges without the application of long distance message telecommunications charges. EXTENSION TERMINATION LINE MILEAGE See Mileage Charges. FCC DESIGNATED N11 SERVICES Abbreviated three (3)-digit dialing codes which allow the caller to connect to a location in the local telephone network that otherwise would be accessible only through a seven (7)-or ten (10)-digit telephone number. The local telephone network must be preprogrammed to translate the three-digit code into the appropriate seven- or ten-digit telephone number and route the call accordingly. Among abbreviated dialing arrangements, N11 codes are three-digit codes of which the first digit can be any digit other than 0 or 1, and the last two digits are both 1. 0 and 1 are unavailable because those digits are used for switching and routing. The following N11 codes have been designated by the FCC or by the telephone industry for the purpose listed below: FCC Designated N11 Code Purpose 211 Allows access to community information and referral services. Designated by the FCC. 311 Allows access to non-emergency police and government services. Designated by the FCC. 411 Traditionally allows access to local directory assistance services of local telephone companies. Not designated by the FCC. 511 Allows access to traveler information services. Designated by the FCC. 611/811 Traditionally allows access to local telephone company repair and business offices. Not designated by the FCC. 711 Allows access to Telecommunications Relay Services (TRS) for individuals with hearing or speech disabilities. Designated by the FCC. 911 Federally mandated as the National Emergency Number and allows access to emergency services. Designated by the FCC and ordered by the United States Congress. 011/111 Not available. 0 and 1 are used for switching and routing purposes. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

19 dba Embarq SECTION 4 FLAT RATE SERVICE See Exchange Service. FOREIGN CENTRAL OFFICE MILEAGE See Mileage and Zone Charges. FOREIGN CENTRAL OFFICE SERVICE See Exchange Service FOREIGN EXCHANGE LISTING See Directory Listing FOREIGN EXCHANGE MILEAGE See Mileage and Zone Charges FOREIGN EXCHANGE SERVICE See Exchange Service FREE LISTING See Directory Listing. HARM EXPLANATION OF TERMS Original Sheet No. 7 Electrical hazards to Telephone Company personnel, damage to Telephone Company equipment, malfunctions of Telephone Company billing equipment, and degradation of service to persons other than the user of the subject terminal equipment, as well as the calling or called party. INCUMBENT LOCAL EXCHANGE COMPANY A local exchange company that has a certificate of convenience and necessity on September 1, INDENTED LISTINGS See Directory Listing. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

20 dba Embarq SECTION 4 INFO-LINK EXPLANATION OF TERMS Original Sheet No. 8 A toll-free one-way service which allows end users to receive non-voice connection to an Internet Service Provider (ISP) located in a Telephone Company specified foreign exchange. INFO-LINK is intended to be offered in exchanges that are not currently served by an ISP. INITIAL CHARGE See Installation Charge. INITIAL SERVICE PERIOD The minimum period of time for which service, facilities and equipment are provided. INSIDE WIRING See Customer Premises Wiring. INSTALLATION CHARGE A non-recurring charge applying to the provision of certain facilities as distinguished from the service connection charge applicable for establishment of basic telephone service. The installation charge is normally associated with optional service features and may sometimes be called an "initial" charge. INTEGRATED SERVICES DIGITAL NETWORK - BASIC RATE INTERFACE (ISDN-BRI) ISDN-BRI is a local exchange telecommunications service that provides integrated voice and data communications capability. ISDN-BRI supports the simultaneous transmission of voice and data over a single exchange access line. ISDN-BRI Service provides a customer two B-channels with transmission speeds up to 64 Kbps each and one 16 Kbps D-channel. INTEGRATED SERVICES DIGITAL NETWORK - PRIMARY RATE INTERFACE (ISDN-PRI) ISDN-PRI provides a method of access to the telephone network called Primary Rate Access. Primary Rate Access is an ISDN based, DS1 access link to the telecommunications network and provides integration of multiple voice and data transmissions channels on the same line. ISDN-PRI Service consists of twenty-three 64 Kbps B-channels and one 64 Kbps D-channel. INTERCEPT SERVICE A service arrangement whereby a person calling a discontinued or disconnected telephone number or vacant equipment level is informed that the called telephone number has been discontinued, or disconnected, or changed to another number, or that calls are received by another telephone. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

21 dba CenturyLink SECTION 4 Second Revised Sheet No. 9 Cancels First Revised Sheet No. 9 INTERFACE EXPLANATION OF TERMS The junction or point of interconnection between two systems or equipments having different characteristics which may differ with respect to voltage, frequency, speed of operation, type of signal and/or type of information coding including the connection of other than Telephone Company provided facilities to exchange facilities provided by the Telephone Company. INTERFACE OR DEMARCATION POINT The point of interconnection between Telephone Company communications facilities and equipment, protective apparatus or wiring at a customer's premises. The interface or demarcation point shall be located at the customer's side of the Telephone Company's Network Interface Device (NID), or the equivalent thereof in cases where an NID is not employed, as provided under the Company's standard operating practices. LIFELINE ASSISTANCE A program sponsored by the FCC which provides discounted basic local residential or broadband service to qualifying low-income subscribers. The State Lifeline Support program does not support broadband service. Customers who receive a State Lifeline Support credit for wireline service or a bundled voice and data service package may not necessarily qualify to receive federal lifeline assistance. (T) (N) (N) LISTING See Directory Listing. LOCAL CALLING AREA See Local Service Area. LOCAL MESSAGE See Message. LOCAL SERVICE The term used to designate the service provided to a customer, of sending messages from his telephone station to other telephone stations within a specified area without the payment of a toll charge. LOCAL SERVICE AREA The area within which telephone service is furnished customers under a specific schedule of exchange rates (flat or measured) and without toll charges. A local service area may include one or more exchange areas under extended area service arrangement. ISSUED: October 28, 2016 EFFECTIVE: December 2, 2016 TX 16-07

22 dba Embarq SECTION 4 EXPLANATION OF TERMS LONG DISTANCE MESSAGE TELECOMMUNICATIONS SERVICE Original Sheet No. 10 The furnishing of facilities for customers' communications on an individual message basis between rate centers, or, in connection with toll stations, within the same rate center. Station-to-Station Call A service whereby the person originating the call either dials the telephone number desired, or gives to the Telephone Company operator the telephone number of the desired station, miscellaneous common carrier connecting circuit, PBX, or PBX station which is reached directly rather than through a PBX attendant, or gives only the name and address under which such number is listed, and does not specify a particular person to be reached, nor a particular mobile station to be reached through a miscellaneous common carrier attendant nor a particular station, department or office to be reached through a PBX attendant. Person-to-Person Call A service whereby the person originating the call specifies to the Telephone Company operator a particular person to be reached, a particular mobile telephone to be reached through a miscellaneous common carrier attendant, or a particular telephone, department, or office to be reached through a PBX attendant. MAINTENANCE OF SERVICE CHARGE The charge applicable for each visit to a customer's premises in connection with a service difficulty when it is determined that the difficulty was caused by or resulting from the use of customer-provided terminal equipment or communications system connected to company facilities. MESSAGE A communication between two communicating devices. Messages may be classified as follows: Local message: A communication between communicating devices within the same local service area. Toll (Long Distance) Message: A communication between communicating devices in different exchange areas for which a toll charge is made. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

23 dba Embarq SECTION 4 MILEAGE CHARGES EXPLANATION OF TERMS A charge applying for the use of part or all of a line furnished by the Company. Air Line Measurement: The shortest distance between two points. Route Measurement: The actual length of a circuit between two points. Original Sheet No. 11 Extension Termination Line Mileage: The measurement applying to that portion of an extension line in excess of the length provided without additional charge. Foreign Central Office Mileage: The measurement applying to that portion of a circuit connecting a customer's main station, or private branch exchange, with a foreign central office. Foreign Exchange Mileage: The measurement applying to that portion of a circuit connecting a customer's telephone, or private branch exchange, with a central office of another exchange other than that from which the customer would normally be served. Tie Line Measurement: The measurement upon which the rates for the tie line is based, in accordance with Tariff provisions. MISCELLANEOUS COMMON CARRIERS Miscellaneous Common Carriers, as defined in Part 21 of the Federal Communications Commission Rules, are communications common carriers which are not engaged in the business of providing either a public land-line message telephone service or public message telegraph service. MOBILE TELEPHONE SERVICE A communication service through a land radiotelephone base station. NATIONAL DIRECTORY ASSISTANCE SERVICE A service provided to customers of the Telephone Company for the purpose of requesting telephone numbers of individuals or businesses who are located outside the customer's local Directory Assistance service area. NETWORK CONTROL SIGNALLING The transmission of signals used in the Telephone Company's exchange facilities which perform functions such as supervision (control, status, and charging signals), address signaling (dialing), calling and called number identification, audible tone signals (call progress signals indicating re-order or busy conditions, alerting, coin denominations, coin collect and coin return tones) to control the operation of switching machines in the telecommunications system. NETWORK CONTROL SIGNALLING UNIT The term Network Control Signaling Unit denotes the terminal equipment furnished for the provision of network control signaling. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

24 dba Embarq SECTION 4 NETWORK INTERFACE DEVICE (NID) EXPLANATION OF TERMS Original Sheet No. 12 A device provided by the Telephone Company for the connection of customer premises wiring to Telephone Company facilities. The NID consists of a standard registration jack or its equivalent and is provided as part of the exchange or WATS access line on all new installations of service. NON-LISTED TELEPHONE NUMBER A telephone number associated with an exchange station which at the request of the customer is not listed in the telephone directory but is made avail-able by the Company to the general public upon request. NON-PUBLISHED TELEPHONE NUMBER A telephone number associated with an exchange station which at the request of the customer is not listed in the telephone directory and is not made available to the general public by the Company. Company employees will not complete nor place calls to non-published telephone numbers unless the number is furnished by the calling party. ONE PARTY SERVICE See Exchange Service. PARTY LINE SERVICE See Exchange Service. PERSON-TO-PERSON CALL See Long Distance Message Telecommunications Service. PREMISES (SAME) The term same premises (except in connection with RELOCATES) shall be interpreted to mean: (a) The building or buildings together with surrounding land occupied or used in the conduct of one establishment or business, or as a residence, and not intersected by a public thoroughfare or by land occupied by others; or (b) the portions of a building occupied by a customer used in the conduct of one business or as a residence and not intersected by a public corridor or by a space occupied by others; or (c) the building or portion of a building occupied by the customer in the conduct of his business and as a residence provided both have the same street address; or (d) the continuous property operated as a single farm whether or not intersected by a public road. In connection with RELOCATES, the term same premises is to be interpreted to mean the building or portion of a building occupied as a unit by the customer in the conduct of his business or residence, or a combination thereof, and not intersected by a public thoroughfare, a public corridor or space occupied by others. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

25 dba Embarq SECTION 4 PRIMARY CLASS OF SERVICE EXPLANATION OF TERMS Original Sheet No. 13 Any classes of exchange service which the Company undertakes to furnish at a rate common to all applicants for the same class located in the same rate area. Primary classes of service may be furnished in other areas at applicable rates plus extra exchange line mileage or zone charges. RATE AREA See Base Rate Area. REFERENCE LISTING See Directory Listing. REGISTERED PROTECTIVE CIRCUITRY Separate, identifiable and discrete electrical circuitry designed to protect the telephone network from harm, which is registered in accordance with Part 68 of the F.C.C. Rules and Regulations. REGISTERED TERMINAL EQUIPMENT Terminal equipment which is registered in accordance with Part 68 of the F.C.C. Rules and Regulations. ROUTE MEASUREMENT See Mileage and Zone Charges. RURAL AREA The area outside of the base rate area. RURAL LINE A rural line is a Company-owned station line serving customers outside the base rate area. RURAL LINE SERVICE Rural line service is service provided to customers outside the base rate area but within the exchange by means of rural lines. SECRETARIAL LINES Telephone lines of patrons of telephone answering bureau which terminate in telephone answering facilities on the premises of the bureau so as to permit the bureau attendant to answer incoming calls on such lines. SERVICE CONNECTION CHARGE A non-recurring charge applying to the establishment of service for a customer and certain subsequent additions or changes to that service. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

26 dba CenturyLink SECTION 4 (T) 1st Revised Sheet No. 14 Cancels Original Sheet No. 14 SPECIAL REVERSE CHARGE TOLL SERVICE EXPLANATION OF TERMS A service plan by which a telephone company customer can offer his customers in selected areas the privilege of calling him without payment of toll charges and without having to request that charges be reversed. SPEED CALLING A feature which permits the station dialer to reach other stations by abbreviated dialing. STATION-TO-STATION CALL See Long Distance Message Telecommunications Service. STATION LINE See Access Line. SUBSCRIBER See Customer. SUPPLEMENTAL CONTRACT A contract for service or facilities in addition to that provided for under the original contract. SUSPENSION OF SERVICE An arrangement made at the request of the customer, or initiated by the Company for violation of tariff regulations by the customer, for temporarily interrupting service. During the period of suspension; the service is rendered inoperable. Facilities are reserved in anticipation that normal service will be resumed at some future date. SPECIAL DESIGN SERVICE See Design Service TAXABLE TELECOMMUNICATIONS CHARGES Charges for telecommunications services that are subject to sales tax under Chapter 151 of the Texas Tax Code. TELECOMMUNICATIONS SERVICE The services offered by the Company accessing the exchange switching network, including, but not limited to those services covered by the General Exchange, Local Exchange, Mobile Telecommunications Service Tariffs and Concurring Tariffs for Message Toll, Wide Area Telephone Service and Private Line Service. TELEPHONE NUMBER A designation assigned to a central office line, or access line for placing or terminating calls and for identification and the assessment of message charges, etc. ISSUED: May 1, 2017 EFFECTIVE: June 1, 2017 TX 17-05

27 dba Embarq SECTION 4 EXPLANATION OF TERMS TELEPHONE OR TELECOMMUNICATIONS NETWORK Original Sheet No. 15 The local telephone exchange and long distance message telecommunications facilities, or network; both inter and intrastate. TEMPORARY DISCONNECTION See Suspension of Service. TERMINATION CHARGE A charge made to liquidate a customer's obligations for termination of service prior to the expiration of the initial contract period. TIE LINE See Exchange Line. TIE LINE MEASUREMENT (MILEAGE) See Mileage. TOLL MESSAGE See Message. TOLL RESTRICTION SERVICE A service which provides a means of restricting access to the Long Distance Message Telecommunications Network by direct dial or operator handled, which includes 1+, 0+ or 0-. TOLL SERVICE See Long Distance Message Telecommunications Service. U-TOUCH CALLING SERVICE See Exchange Service. WIDE AREA TELECOMMUNICATIONS SERVICE (WATS) The furnishing of facilities for dial type telephone communication between a wide area service access line and other exchange and toll station telephones in the area prescribed in the tariff. ZONES Areas outside the Base Rate Area (BRA) defined as either Zone 1 or Zone 2 as described in Section A, Sheet 6 of this tariff. A flat rate charge will be applicable in addition to the basic charge for one-party and two-party service. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007

28 dba Embarq SECTION 5 I. DIRECTORY LISTINGS DIRECTORY SERVICES Original Sheet No. 1 A. These rates and regulations for directory listings apply only to the alphabetical section of the directory containing the regular alphabetical list of customers and do not apply to listings or advertising appearing in the classified section. B. The alphabetical list of names of customers is solely for the purpose of informing calling parties of the telephone numbers of customers and those entitled to use the customer's service, and special sequence or arrangement of names is not contemplated. C. The Telephone Company has the right to limit the length of any listing to one line in the directory by the use of abbreviations when the clearness of the listing or the identification of the customer is not impaired thereby. If at the request of the customer, abbreviations are omitted and an extra line is required for a listing, extra line charges will apply. D. A listing must conform to the Telephone Company's specifications with respect to its directories. E. Listings are regularly provided in connection with all classes of exchange service except public telephone service. A listing may be omitted from the directory upon request of a customer in writing when, in the judgment of the Telephone Company, the omission is warranted by the circumstances of the particular case. F. The length of the contract period for directory listings where the listing actually appears in the directory is the directory period, unless the main contract is cancelled prior to the end of the period. When the listing appears on information records only, the contract is for one month. G. Federal excise tax applies to all types of extra listings, except bold-type listings. II. PRIMARY LISTINGS A. A primary listing is provided as a part of, and is included in the rate for, local exchange telephone service. B. A primary listing normally is in the name and address of: 1. The person or firm contracting for local exchange telephone service. 2. A party for whom the exchange telephone service was contracted for by another party. 3. The name under which a firm regularly conducts business. 4. The same service with no more than two individual's names, as described in Dual- Name Listings service following. Note 1: An additional listing reversing the order of the individual's name or names as described in Dual-Name Listings service following may be obtained at the rates specified in this section for regular additional listings. The restriction of no more than two individuals' name applies only to listings involving two individuals' names. ISSUED: March 5, 2007 EFFECTIVE: April 4, 2007