ON THE OPTIMALITY OF ORDER BASE-STOCK POLICIES WITH ADVANCE DEMAND INFORMATION AND RESTRICTED PRODUCTION CAPACITY

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1 ON THE OPTIMALITY OF ORDER BASE-STOCK POLICIES WITH ADVANCE DEMAND INFORMATION AND RESTRICTED PRODUCTION CAPACITY J. Wijngaard/F. Karaesmen Jacob Wijngaard (corresponding author) Faculty of Management and Organization University of Groningen PO Box 800, 9700 AV Groningen, The Netherlands Phone: (31) Fax: (31) Fikri Karaesmen Department of Industrial Engineering Koc University 34450, Sariyer, Istanbul, TURKEY Phone: Fax:

2 ON THE OPTIMALITY OF ORDER BASE-STOCK POLICIES WITH ADVANCE DEMAND INFORMATION AND RESTRICTED PRODUCTION CAPACITY Abstract This paper considers the optimality of order aggregation in a single-item productioninventory problem with advance demand information and a restricted production capacity. The advance demand information is modeled by introducing a positive customer order lead time. The paper proves, when customer order lead times are less than a threshold value, it is optimal to aggregate the orders over time in establishing the optimal production decision. This implies the optimality of an order base-stock policy. It shows also that in case of linear inventory cost, the positive effect of advance demand information is equal to a cost reduction of (1-ρ) c h R, with ρ the utilization rate, c the inventory cost, h the customer order lead time and R the production speed. The results hold for the backlogging case as well as for the lost-sales case. 1 Introduction The standard modeling assumption in the analysis of stochastic production/inventory systems implies that the random customer demand (whose probability distribution is known) has to be satisfied immediately at its arrival; otherwise the system incurs a penalty such as a backordering cost proportional to the delay or the forgone revenue due to the lost sale. In several retail or industrial settings, however, this assumption is not appropriate since there may be advance demand information (ADI) on the customer 2

3 demand such as early customer orders with specified due-dates. A relatively recent stream of research extends the standard modeling framework to cases where there is ADI on demand. The main difficulty in the analysis of a stochastic model that encompasses ADI is that the state description of the production/inventory system must include the arrival times and due-dates of each order in addition to the current inventory position. In general, the optimal production control (or replenishment) policy is complicated under ADI simply because it depends on the full state information. This is in contrast with production/inventory systems without ADI for which base-stock policies are known to be optimal under general conditions in the absence of setup costs. In addition to optimality, the base-stock policy is very attractive due to its simplicity: it releases a production order for each demand arrival (for stationary demand). This simplicity (and optimality) suggests using a similar logic for a production inventory system with ADI. Instead of the inventory itself, one may use the inventory minus the order book (i.e all future demand that is already ordered). This is an order base-stock policy (see Hariharan and Zipkin, 1994). The order base-stock policy is known to be optimal in a number of special cases that comprise ADI. One example is the continuous review inventory system with Poisson demand arrivals and exogenous replenishments with constant lead times analyzed by Hariharan and Zipkin (1994). For a periodic review system with exogenous replenishments, Gallego and Ozer (2001) obtain a similar result. The situation is more complicated for capacitated (endogenous replenishment) systems. In this case, the replenishment lead time is no longer a constant since it depends on the level of congestion at the production facility. Karaesmen, Buzacott and Dallery (2002) consider the discrete version of the M/M/1 make-to-stock queue; the customer orders are assumed to have the same order lead time. Based on numerical observations, they note that an order base-stock policy is optimal if the customer order lead time is less than a given threshold. In addition, they propose a reasonable control policy in case of long customer order lead times, where future orders beyond the critical threshold are not taken into account. The purpose of this paper is to provide a complete proof of the result that an order base-stock policy is optimal when the customer order lead time is less than a threshold value which can be characterized. The production resource is assumed to be 3

4 reliable and production is continuous (see Wijngaard, 2004). The backlogging case and the lost-sales case are combined. The optimality of order base-stock policies implies also that the effect of ADI is a reduction of inventory by (1-ρ) h R, with h the customer order lead time and R the production speed. Combination of backlogging and lost-sales leads also to a new heuristic for the case with long customer order lead time. Section 2 presents the literature review. Section 3 describes the model. Section 4 gives the main results for the case with customer order lead time smaller than some threshold value. Section 5 discusses heuristics for the case with longer customer order lead time. Section 6 gives conclusions and suggestions for further research. 2 Literature Review The literature on inventory models with ADI is rapidly growing. The literature review focuses on papers that are related to the optimality of order base-stock policies. A number of papers investigate the uncapacitated replenishment situation (i.e. exogenous replenishment lead times) in the presence of ADI. Since our focus is on the capacitated system, we briefly review two of the main related results. Hariharan and Zipkin (1994) analyze the standard continuous review inventory system with Poisson demand arrivals, constant replenishment lead times, and constant customer lead times. They show that an order base-stock policy is optimal whenever the customer lead time is smaller than the replenishment lead time and characterize the reduction in inventory related costs as a function of the customer lead time. Gallego and Ozer (2001) investigate a periodic review system with exogenous replenishments and a more complicated ADI structure where customer lead times are not constant. They also obtain a similar result when the customer order information horizon is smaller than the replenishment lead time; an order basestock policy is optimal then. The intuition behind these results is as follows: if the customer lead time is smaller than the replenishment lead time, nothing can be gained by delaying the corresponding replenishment authorization. This calls for triggering the replenishment release authorization as soon as a future demand signal is received (i.e. as the customer order arrives). Unfortunately, this intuition cannot be directly translated to 4

5 capacitated systems where replenishment lead times are not constant and depend on the congestion in the system. For capacitated systems under continuous review, Buzacott and Shanthikumar (1994) consider an M/M/1 make-to-stock queue and investigate the effects of ADI with constant customer order lead times. They analyze order base-stock policies and characterize the inventory cost reduction. The main difficulty in addressing optimality issues in continuous time is that the system state information must include all future order times in addition to the inventory position. In order to investigate optimality issues Karaesmen, Buzacott, and Dallery (2002) use the discrete approximation of the M/M/1 make-to-stock queue by modeling order inter-arrival times and processing times as geometric distributions. For this model, they show that generalized base-stock policies are optimal. These policies are relatively complicated since they not only include inventory position but also future order arrival times in the replenishment decisions. On the other hand, it is numerically found that order-base-stock policies (i.e. a subclass of generalized base stock policies) are optimal when the customer lead time is smaller than a threshold value. Moreover, this threshold value is a function of the replenishment lead time distribution. Karaesmen, Liberopoulos, and Dallery (2004a, b) investigate further properties of order base-stock policies in M/M/1 and M/G/1 type make-to-stock queues, using analytical results and approximations. Liberopoulos and Koukoumialos (2005) investigate both single-stage and two-stage systems using simulation and present additional results. Finally, a recent paper by Gayon, Benjaafar and de Véricourt (2004) considers a multiclass problem and investigates stock rationing issues in the context of ADI. This paper addresses optimality issues by using exponentially distributed customer lead times which facilitates the state representation significantly. A different stream of research considers capacitated production/inventory problems in discrete time. Gullu (1995) and Gullu (1996) model ADI coming from an external forecasting process using the Martingale Model of Forecast Evolution. The optimal basestock level is shown to depend on the forecast vector. Toktay and Wein (2001) further analyze this model using a heavy-traffic approximation and present approximations for the optimal base-stock level. Ozer and Wei (2004) use a different representation of ADI 5

6 that only allows additive updates. In general, the optimal base-stock level for this model also depends on the future demand information. However, when the information horizon is smaller than the production lead time, an order base-stock policy is optimal. The contribution of this paper with respect to the above literature is as follows. First, a number of the above papers (Toktay and Wein (2001), Karaesmen et al. (2004a, 2004b), Liberopoulos and Koukoumialos (2005)) use order base-stock policies as effective heuristics. Numerical results in Karaesmen et al. (2002) suggest that such policies are optimal if the customer order lead time is smaller than a given threshold but a formal proof is lacking so far. The proof of this optimality along with a characterization of the critical threshold is provided here for the M/D/1 make-to-stock queue. Second, the proof holds not only for the backorder case but also in the case of lost sales (order rejection). This combination of lost-sales and backlogging leads also to a new heuristic for the backlogging case with long customer order lead time. Third, some of the above papers (Toktay and Wein (2001), Karaesmen et al. (2004a, 2004b)) provide an approximate characterization of the cost reduction as a function of the customer order lead time. An exact characterization of this reduction is provided here. This paper builds on partial results in Wijngaard (2004). The proofs in this paper are more general and show more completely the scope of the approach. 3 Model The model is a single-product, make-to-stock model. Demand is compound Poisson, with arrival rate λ. The customer order size is integer, z > 0, with distribution function F( ). The orders are known h time units in advance. This is a standard assumption when the orders come from a downstream supply chain member using an MRP-type replenishment policy (see Buzacott and Shantikumar, (1994), or Karaesmen et al. (2002)). The case h = 0 corresponds to the case without ADI. There is an order acceptance mechanism that determines whether orders are accepted or rejected. Once accepted, orders are placed in the order book. On the due date, the customer order is compared with the available stock. If there is sufficient stock, the order is delivered. Otherwise, the order backlog is 6

7 increased with the customer order. The server produces units of product at speed 1 (the production speed may be normalized to 1, without loss of generality). Production is reliable and continuous. After completion of a unit of product, the server can be turned off or can continue production. So, there are two decision types: order acceptance decisions and production decisions (switching the production on and off). The system objective is to maximize the average reward. The reward function is the difference of sales revenues and cost for keeping inventory plus cost of backlogging. The inventory cost is assumed to be linear: c per unit per time unit. The cost of backlogging is assumed to be an increasing function of the size of the backlog: b( ). The sales revenue is assumed to be proportional to the order size: r per unit. The unit of measure of c, b( ) and r is $. The system is a semi-markov decision process (see Puterman, 1994). The state space consists of two subspaces, the sub-space P with states where it is possible to take a production decision (the resource is free) and the sub-space A with states where it is possible to take an acceptance decision (a customer order has just arrived, but the resource is generally not free). The states in P can be represented by inventory level, I, and order book, C, with C the set of accepted, but not yet delivered orders, characterised by due date (dd) and size (q): C = {(dd i, q i ), i i the order number} Orders are numbered on arrival time. The states in A can be represented by inventory level I, blocking time f (the time before the production run is finished), order book C and order size q (the size of the order that is considered for acceptance). The starting inventory level is assumed to be integer. That implies that the inventory levels in P are all integer. The inventory levels in A are generally not integer. The Poisson character of the arrival process makes it superfluous to include the time since the last arrival in the state presentations. Transition probabilities, distribution of the time until the next state is reached and reward function follow directly from the assumptions mentioned above. In the case without ADI the order book is empty and can be left out of the state representations. One may expect that the optimal policy accepts as long as there is sufficient inventory and that there is some base-stock level that determines whether or not 7

8 to start a new production run. In case of ADI, the possibility to deliver an accepted order on time depends only on the total order book content. With respect to order acceptance it looks tempting therefore to let the decision only depend on the total order book content, independent of the distribution of the orders over time. This paper explores whether it is allowed to use this time aggregation of orders in all decisions. Order base-stock policies have this property. It is going to be shown that in situations of this type, restricting the attention to order base-stock policies, does not lead to loss of optimality when customer order lead times are less than a threshold value (section 4). The results are based on the exploitation of the correspondence of the behavior of the system without ADI and the behavior of the system with ADI. The virtual inventory helps to show this correspondence. This virtual inventory is defined as: V(t) = I(t) C(t) + 1 h, (*) with C(t) the sum of all customer orders, so the time-aggregate of the customer orders. The state variable V(.) is called the virtual inventory and is the inventory that results after h time units if there is no idle time during the interval (t,t+h) (recall that the production is either on or off and that the speed is equal to 1). The virtual inventory determines whether it is feasible to accept a new customer order without a stock-out (if V(t) z it is possible to accept a customer order of size z). Because of the coupling of V(t) and I(t) (equation (*)), it is possible in case of ADI to replace I(t) in the state representations by V(t). An arbitrary policy connects the history of the process until decision epoch t with a (production or acceptance) decision. Assume that the order book is empty at the start of the process. The history of the process until decision epoch t is completely represented then by the starting inventory (= starting virtual inventory) and the subsequent order arrivals and acceptance and production decisions. From the history, the state of the system, as defined above, can be reconstructed. The virtual inventory V(t) is an important element in the state. It is the cumulative difference of production until t and accepted orders until t, plus 1 h. An arbitrary policy may depend in a rather complicated way on actual and past values of V( ). It is possible however to use the same dependence to 8

9 construct a policy for the case without ADI, replacing V( ) by I( ). If the starting inventory in the case without ADI is equal to the starting inventory (= starting virtual inventory) in the case with ADI, the same sample paths develop (I( ) replacing V( )). In the same way it is possible to construct a policy for the case with ADI from the case without ADI, replacing I( ) by V( ). This leads to the following lemma: Lemma 1 An arbitrary policy p h for the case with ADI can be transferred to a policy p 0 for the case without ADI by replacing the dependence on V( ) by the dependence on I( ). Suppose the system with and without ADI start with an empty order book and the same inventory. Then the behaviour of the system with ADI in terms of V(t) is the same as the behaviour of the system without ADI in terms of I(t). In the same way it is possible to transfer an arbitrary policy for the system with ADI to a policy for the system without ADI. Remark 1 In a stationary policy for the system without ADI, the production decision depends only on the actual inventory, the acceptance decisions on actual inventory and actual production state (blocking time). A stationary policy for the system without ADI translates therefore to a policy for the system with ADI that is also stationary. A stationary policy for that system with ADI may depend also on orders arrived in the past and translates to a policy for the case without ADI that is generally not stationary. Remark 2 Under very general conditions there is an optimal policy that is stationary. These conditions are certainly satisfied for the case without ADI (see Puterman, 1994). Since production is one by one, there is also a base-stock policy that is optimal. This can be seen as follows: Consider an optimal stationary policy p*. Let I m be the smallest inventory that does not ask for a production decision under policy p*. Starting from an inventory I m, the inventories > I m will never be reached, because production is one by 9

10 one. Starting from an inventory I > I m, the inventory will eventually get below I m and stay there. The average reward under policy p* is equal to the average reward under the base-stock policy with base level I m - 1. The policy for the case with ADI that corresponds to an optimal base-stock policy for the case without ADI is an order base-stock policy. The next section shows that this policy is optimal if h is not too large. 4 Results when customer order lead times are less than a threshold value This section proves that if the customer order lead time is less than a threshold value, an order base-stock policy is optimal. This threshold value is equal to the optimal base-stock level for the case without ADI. The lemma s 2 4 prove this. The correspondence of the case with ADI and the case without ADI is used here. In the remainder of the section it will be shown that parts of the results are more general. Extensions will be discussed. The limitations of the approach are also discussed. The first lemma relates the average inventory for the case with ADI to the average inventory for the case without ADI. Lemma 2 Let p 0 be an arbitrary stationary policy for the case without ADI and let p h be the corresponding policy for the case with ADI = h. Let ρ h and ρ 0 be the resulting utilization rates. Then ρ h = ρ 0. Define ρ :=ρ h = ρ 0. The average inventory under policy p h (system with h > 0) is (1 - ρ) h smaller than the average inventory under policy p 0 (system with h = 0). Proof The behavior of V(.) in case of ADI is completely identical to the behavior of I(.) in case of no ADI if a proper starting state is chosen. Average inventory and utilisation rate are 10

11 independent of the starting state. So the utilisation rates are indeed equal. The difference of the average inventories follows from: I h (t + h) = V(t) L h (t,t+h), with I h (t + h) the inventory at t+h and L h (t,t+h) the idle time during the interval (t,t+h) of the system with h > 0, under policy p h. By definition we have: E(L h (t,t+h)) = (1 - ρ) h. This completes the proof. This result is illustrated in Figure V(t) I(t+3) Figure 1: Characteristic patterns of V(t) and I(t+h), S = 6, h = 3 The figure depicts a typical pattern of V(t) in the neighborhood of the base-stock level. As soon as the virtual inventory hits the base-stock level, production stops (after run completion). Production restarts after the first order arrival. The pattern of V(t) is identical to the pattern of I(t) in the case without ADI. In the case with ADI, this idle time is seen beforehand and leads to a production stop in I(t+h), h time units earlier. In this way I(t+h) is in average (1 - ρ) h lower than V(t). 11

12 The lemma says that the average inventory in the corresponding case with ADI is (1 - ρ) h lower than in the case without ADI. This inventory reduction is most attractive if it does not lead to more stock-outs or to higher backorder levels. This is considered in the lemma 3 and corollary 1. This lemma regards policies for the case without ADI that are of the base-stock type: produce if I(t) S. In remark 2 it has been mentioned that in looking for the optimal policy for the case without ADI, it is sufficient to restrict the attention to base-stock policies. Lemma 3 Consider a stationary policy for the case without ADI such that the production part is of the base-stock type: produce if I(t) S. The behavior that results from application of the corresponding policy for the case with ADI has the following property: L h (t,t+s) = 0 if V(t) 0 and L h (t,t+s) V(t) if 0 V(t) S, Proof The proof follows immediately from the fact that if V(t) S at a decision epoch t, it lasts at least S - V(t) time units before the production is turned off. Corollary 1 Let S be the optimal base-stock policy for the case without ADI. The corresponding policy for the case with ADI = h, with h S, has the same utilisation rate, the same average stock-out cost, and its inventory cost is c (1 - ρ) h lower. Proof From lemma 2 it follows that the utilisation rate is the same for the system with and the system without ADI. The lemma shows that V(t) 0 => L h (t,t+s) = 0 and V(t) 0 => I h (t + h) 0 if h S. This implies that for h S the stock-out part of the inventory pattern in the system with ADI is the same as the stock-out part in the system without ADI. This means that the inventory reduction discussed in lemma 2 is purely a reduction of the 12

13 positive part of the inventory. Hence, the inventory cost for the case without ADI is reduced with a quantity c (1 - ρ) h compared to the case without ADI. The last question is whether this order base-stock policy for the case with ADI that corresponds to the optimal base-stock policy for the case without ADI, is optimal. This is considered in lemma 4. Lemma 4 Let S be the optimal base-stock level for the case without ADI. Then the corresponding control policy p h, for the case with ADI = h, with h S, is also optimal. The effect of ADI is equal to c (1 - ρ) h. Proof Let S be the optimal base-stock level for the case without ADI. The previous lemma shows immediately that the corresponding control policy for the case with ADI, with h S, leads to a reduction of the inventory cost with c (1 - ρ) h. What is left is to prove that this policy is optimal for the ADI case. Suppose there is a better policy, p h o. Consider the corresponding policy for the case without ADI, p 0 o. Lemma 2 shows that the average inventory under p 0 o is (1 - ρ) h higher than the average inventory under p h o. If the inventory difference for the case with ADI is concentrated on time stretches with positive V(t), the cost increase is equal to c (1 - ρ) h. Otherwise the cost increase is smaller than c (1 - ρ) h. This implies that the resulting policy is better than the (optimal) policy we started with. This is a contradiction and, hence, proves the result. Remark 3 The proof of this lemma can also be used to prove that the effect of ADI for a horizon h > S is bounded from above by c (1 - ρ) h. The cost increase in the system without ADI for the policy that corresponds to the optimal policy for the case with ADI is bounded from above by this quantity. 13

14 Remark 4 The optimality of order base-stock policies and the corresponding inventory reduction only holds when h S. This however may not be a serious limitation in several cases. For instance, if the optimal base-stock level of the system without ADI is large, the critical threshold is also as large. This is a case where ADI can help in a significant manner. Inversely, if the optimal base-stock level without ADI is small, the critical threshold must be small but this may not be disturbing since this case corresponds to a system with low inventory related costs to begin with and the potential savings are limited regardless of ADI. Extensions The lemmas show that the correspondence of the case with ADI and the case without ADI holds under a more general set of assumptions. The crucial equality is (see lemma 2): I h (t + h) = V(t) L h (t,t+h). This equality is only based on the way the capacity is modelled. The most important extensions are mentioned below. In the first place, it is clear from the analysis that the results can be transferred to the case with positive production throughput time τ, as long as the horizon h > τ. The situation without ADI has to be replaced by the situation with ADI equal to τ. The effect of extra ADI is a reduction of the inventory cost with c (1 - ρ) (h - τ). The results hold also for the pure backlogging case (no rejection of customer orders) and the pure lost-sales case (no late deliveries because of proper order acceptance). This is immediately clear from inspection of the lemmas. Or consider an alternative formulation of the problem in the pure backlogging case where the objective function is to minimize the average inventory holding cost subject to a time-average backorder-related service level constraint (such as the probability of stock-out or the expected number of 14

15 backorders less than a specified value). The inventory cost reduction result with ADI naturally extends to this case. Note that the backorder levels of the systems with and without ADI are identical in distribution; therefore as far as the service level constraint regards, both systems have identical performance. Most results hold also if production is not in units, but in larger batches. The difficulty is to prove that the production part of the optimal policy is of the base-stock type. That proof requires the invariance under the minimisation operator of convexity properties of the value function. The proof is complicated by the existence of batches > 1, by the combination of production and order acceptance decisions and by the necessity to add the blocking time to part A of the state space. Notice that the main result (the effect of ADI) holds also if the optimal policy for he case without ADI is not a pure base-stock policy but if there is some S > 0, such that production is put on or kept on if the inventory I S. The Poisson assumption is also not really necessary for the established relationship between policies with and without ADI. However, relaxing this assumption makes the structure of the optimal policies more complicated. For instance, the optimal policy for the case without ADI may not be a base stock policy. Limitations of the approach The assumptions with respect to the production are essential in the approach. Karaesmen et al. (2002) consider the case with a stochastic production time. They assume a geometrically distributed production time. Here, it would be more straightforward to assume a negative exponentially distributed production time. It is possible of course to define corresponding policies in this case as well. And the virtual inventory can be defined in the same way as in the continuous production case. But the relationship between the virtual inventory at time t and the actual inventory at time t+s (compare lemma 2) is less attractive. The production is only in average equal to the foreknowledge horizon and can be larger as well as smaller in this case. This makes it possible that a V(t) = 0 is followed by I(t+S) > 0 or by I(t+S) < 0. The discontinuity at 0 destroys the nice relationship between V(t) and I(t+S). 15

16 The same problems arise in case of more classes of customer orders, each with an own customer order lead time. A specific case is that with one class of orders that require immediate delivery and cannot be rejected and another class of orders with a fixed positive lead time. This case is equivalent to the case with unreliable production. This unreliability destroys the relationship between V(t) and I(t+S). 16

17 5 Longer demand lead times For longer horizons (when h > S), the results do not hold any more. The problem is that application of a base-stock policy for the case h > S, may lead to a situation where the policy does not prescribe production because V(t) > S, while this production is presupposed in the acceptance decisions that have been made already. There are two straightforward heuristics for this case. The first is to stick to order base-stock policies, but introduce a critical limit beyond which customer orders are not taken into account. See Karaesmen et al. (2002) for an application to the backlogging case. The other possibility is to use extra checks. Assume again that the production part of the optimal policy for the case without ADI is of the base-stock type, with S the base-stock level. If the corresponding policy is used for the case with h > S, there is a certain risk that production is turned off, because the virtual inventory, V(t) > S, while this nevertheless leads to stock-outs. See Figure 2 for an illustration. If the production start is postponed beyond time t l, a stock-out results. Maximal cumulative availability Cumulative order book I(t) t t l dd j h Figure 2: Necessity of more detailed checks 17

18 A stock-out is inevitable as soon as I(t) C(t,dd j ) + 1 (dd j t) < 0, with dd j the due-date of order j. Stock-outs can be prevented by adding the following checks: I(t) C(t,dd j ) + 1 (dd j t) 0, orders j in the order book. Policies satisfying these conditions are called reliable. They guarantee that if it is possible upon arrival to deliver an order on time, the order is delivered on time indeed. Such reliable policies are applicable in a much wider range of h. Wijngaard (2004) shows that this policy gives good results for the pure backlogging case as well as the strict order acceptance case. Illustrative results are given in Tables 1 and 2. Table 1 gives the result for the pure backlogging case with c = 1, b(x) = 4 x. The optimal base-stock level for the case without ADI is S = 8. Table 1: Results for order base-stock policies H S Inv.cost Stckt.cost Tot.cost Tot. cost reduction (1-ρ). h The results show that for small h (h = 5) the stock-out cost is not influenced by the ADI. The inventory cost reduction is also the total cost reduction. For larger h, the stock-out cost is increasing because of the above mentioned effect. Due to this the total cost reduction is decreasing for large h. By increasing the base-stock level it is possible to neutralise this effect partly. But the total cost reduction remains rather far from the bound (1-ρ). h (see the remark after lemma 4). Table 2 gives the results for the policies with the check added (reliable policies). 18

19 Table 2: Results for reliable policies H S Inv.cost Stckt.cost Tot.cost Tot. cost reduction (1-ρ). h Here the total cost reduction remains much closer to its upper bound. Due to the checks the inventory in the system becomes larger than in the case without checks. It is possible to compensate this by reducing the base-stock level. See the last lines in table 2. This leads to even lower total cost. 6 Conclusions and suggestions for further research This paper investigates the effect of ADI in a single item inventory model with constrained production capacity. Production is deterministic and continuous. So, the uncertainty comes only from the stochastic demand. The model combines the backlogging case and the lost sales case. Decisions are order acceptance decisions and production decisions. The ADI is modeled by assuming that the customer orders are known h time units in advance. The paper shows that as long as the foreknowledge horizon is smaller than some threshold value, the optimal policy is an order base-stock policy. This means that the orders in the order book may be aggregated over time. The threshold value is equal to the optimal base-stock for the case without ADI. The effect of ADI is equal to c (1 - ρ) h R, with c the inventory cost, ρ the utilization rate and R the production speed. The combination of backlogging and lost sales leads straightforwardly to a new heuristic for the case with larger h. 19

20 Future research has to go in three directions. In the first place it is useful to explore how broad the result is that it is allowed to aggregate the orders over time. The limitations of the approach applied here are indicated in the paper. But the result may be more general than the approach. An interesting case is the case with variable customer order lead times. The second direction is research about the applicability of the heuristic developed here. The idea of applying reliable heuristics is inspired by the order acceptance/lost sales case, but turns out to be useful also in the backlogging case. The third field for further research is the extension to more products. If the production runs may be small, the inventory positions can be kept close to each other and the aggregate inventory pattern gives a good indication for the item inventory patterns. This suggests that it may be possible to apply the results derived here for the single-item case in a multi-item case with small production runs. 20

21 References Buzacott, J.A. and J.G. Shanthikumar, "Safety Stock versus Safety Time in MRP Controlled Production Systems", Management Science, Vol. 40, pp , Gallego, G. and O. Ozer, "Integrating Replenishment Decisions with Advance Order Information", Management Science, Vol. 47, pp , Gayon, J. P., S. Benjaafar and F. de Véricourt, Using Imperfect Demand Information in Production-Inventory Systems with Multiple Demand Classes, Working Paper, Ecole Centrale Paris, Gullu R., Optimal Production/Inventory Policies under Forecasts and Limited Production Capacity, Technical Report, METU, Ankara, Turkey, Gullu R., On the Value of Information in Dynamic Production/Inventory Problems under Forecast Evolution, Naval Research Logistics, Vol. 43, pp , Hariharan, R. and P. Zipkin, "Customer-order Information, Lead times and Inventories", Management Science, Vol. 41, pp , Karaesmen, F., J.A. Buzacott and Y. Dallery, "Integrating Advance Order Information in Production Control", IIE Transactions, Vol. 34, pp , Karaesmen F., G. Liberopoulos and Y. Dallery, ``The Value of Advance Demand Information in Production/Inventory Systems'', Annals of Operations Research, Vol. 126, pp , Karaesmen, F., Liberopoulos, G. and Dallery, Y. Production/Inventory Control with Advance Demand Information, pp in J.G. Shantikumar, D.D. Yao and W.H.M. Zijm (eds.) Stochastic Modelling and Optimization of Manufacturing Systems and Supply Chains, International Series in Operations research and Management Science, Vol. 63, Kluwer Academic Publishers, Boston,

22 Liberopoulos, G. and Koukoumialos, S., Tradeoffs between base-stock levels, numbers of kanbans, and production lead times in production/inventory systems with advance demand information, International Journal of Production Economics, Vol. 96 (2), pp , Ozer O. and W. Wei, Inventory Control with Limited Capacity and Advance Demand Information, Operations Research, Vol. 52, pp , Puterman, M.L., Markov Decision Processes, Wiley, New York, Toktay, L.B. and L.M. Wein, "Analysis of a Forecasting-Production-Inventory System with Stationary Demand", Management Science, Vol. 47, pp , Wijngaard, J., "The Effect of Foreknowledge of Demand in case of a Restricted Capacity: The Single-Stage, Single-Product Case", European Journal of Operational Research, Vol. 159, pp ,

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