About NIA. NIA s 20 years of history is itself Korea s path toward national informatization.

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1 About NIA NIA s 2 years of history is itself Korea s path toward national informatization. In May 29, the National Information Society Agency (NIA) has merged with the Korea Agency for Digital Opportunity and Promotion (KADO) keeping the name of NIA. Both agencies have been at the center of pioneering efforts in achieving ICT and Knowledge Information Power Korea. The history that NIA and KADO have accomplished during the past two decades is itself the history of Korea s national informatization. Both agencies have spared no effort to lead Korea into the present status as an ICT Powerhouse. Major achievements include building the Korea Information Infrastructure (KII), establishing e- Government, promoting new information technology application in businesses, bridging the digital divide, and developing information culture. These achievements have contributed to Korea being highly recognized by many global ICT indices. The Digital Opportunity Index (DOI) which measures the level of balance in the information society has ranked Korea as No. 1 among OECD countries for the last three consecutive years. We believe it is time to make further contributions to solving such important national issues as economy recovery, integrating society, creating jobs, and accomplishing the low carbon green growth. Those objectives can be realized by shifting all our efforts toward the brand new paradigm for informatization based on creativity and practicality. Now based on our experiences and know-how accumulated through the years, the National Information Society Agency is trying to expand its horizon of the future with a new vision and new mission. We will firmly position ourselves to lead global informatization by strengthening our roles and reputation as a think tank for future-oriented national informatization. Seoul office : NIA Bldg., Mugyo-Dong, Jung-Gu, Seoul, Republic of Korea, 1-5 Deungchon office : 188, Gonghangro, Gangseo-Gu, Seoul, Republic of Korea, (Phone) (Fax) ( ) webmaster@nia.or.kr (Homepage)

2 Republic of Korea

3 Korea s ICT Statistics At a Glance Population GNI and GDP (unit : 1, persons) (unit : USD 1 billion, USD 1 billion, USD 1 hundred) Classification Population 4,5 4,622 4,859 48,9 48,18 48,29 48,456 48,6 48,4 Source : Korea National Statistical Office (KNSO) Note : Data are estimated future population, reflecting data of each factor of population change (birth, death, international moving,...) based on 25 Population and Housing Census Classification p Nominal GNI ,51 95 Nominal GDP , GNI Per Capita Source : Bank of Korea (BOK) Note : GNI and GDP have been revised, due to the change in reference year into 25 in March 29 by Bank of Korea Yearbook of information Society Statistics PCs Penetration (unit : 1, PCs, 1 PC) Internet Users and Usage Rate (unit : 1, Persons, ) Classification Number of PCs No.of PCs per 1 inhabitants ,495 2,52 24,248 24,85 25,685 26,122 2,88, Classification Internet Users Internet Usage Rate ,2 29,22 1,58,1 4,12 4,82 5,6 5, Source : Ministry of Public Administration And Security(MOPAS)/National Information Society Agency(NIA), 29 Survey on the Information Society October 29 Korea Communications Commission(KCC)/Korea Internet & Security Agency(KISA), 28 Survey on the Internet Usage, September 28 Source : Korea Communications Commission (KCC) / Korea Internet & Security Agency (KISA), 29 Survey on the Internet Usage, November 29 Note : Internet Usage rate is calculated by dividing the number of internet users by the number of persons aged 6 years old or older.

4 ICT and GDP Growth Rate Contribution of ICT sector to GDP growth (unit : ) (unit : ) Classification p Classification p GDP Growth Rate Growth Rate of ICT sector Source : The Bank of Korea, National Accounts, September 29 Note : 1) ICT Sector includes manufacture of ICT apparatuses(office appliances, semiconductors and other ICT appliances) and ICT service(broadcasting, software, and computer-related service). 2) Growth Rate of GDP and ICT sector have been revised, due to the change in reference year into 25 in March 29 by Bank of Korea. Base : GDP - market price; ICT sector - basic price Share of ICT sector in GDP Contribution Ratio of ICTsector to GDP growth Source: The Bank of Korea, National Accounts, September 29 Note : 1) ICT Sector includes manufacture of ICT apparatuses(office appliances, semiconductors and other ICT appliances) and ICT service(broadcasting, software, and computer-related service). 2) Base : GDP - market price; ICT sector - basic price e-commerce turnover (unit : KRW 1 trillion, KRW 1 trillion, ) e-commerce turnover - by Transaction Type (unit : KRW 1 billion) Korea's ICT Statistics At a Glance Classification Total turnover from e-commerce* (Total turnover)** e-commerce Rate ( of Total tumover) p (1,44) (1,551) (1,46) (1,866) (1,985) (2,16) (2,268) Source : National IT Industry Promotion Agency(NIPA), Korea National Statistics Office(KNSO) Note : Financial Institutions and Insurance are excluded. * Korea National Statistics Office(KNSO), 28 and Annual e-commerce Statistical Report(B2B, B2G,B2c inclusive), March 29 ** NIPA, Total turnover is calculated by estimating Domestic Gross Value Added and national income distributed by economic activities analyzed by the Bank of Korea as the total turnover. Total turnover have been revised, due to the change in reference year into 25 in March 29 by Bank of Korea. Total turnover for 28(preliminary) is estimated by applying economic growth rate of 5 on the 2 data Classification Total turnover from e-commerce B2B B2G B2C etc p 1,81 25,25 14,9 58,45 41, ,514 6,8 155, 26,854 29,99 19,22 66, ,456 56,255 16,62 21,64 2,49 29,6 4,46 6,81 52,266 5,4 6,95 6,44,921 9,12 1,226 11, ,292,826 5,2 5,9 Source : Korea National Statistics Office(KNSO) Note : Figures are based on e-commerce turnover by each government, business, and customer

5 Broadband Internet Service Subscribers (unit : 1, Persons, 1 person) Access type to Broadband Internet Service (unit : 1, persons) Classification Broadband Subscribers Subscribers per 1 inhabitants ,45 11,18 11,921 12,191 14,4 14,1 15,45 16, Source : Korea Communications Commission (KCC), Status of Broadband Internet Subscribers, December 29. Note : Providers (KT, Hanaro Telecom, Onse Telecom, Dreamline, LG Dacom, LG Powercomm, value-added Carriers, Special Category Carriers) Classification Broadband Internet xdsl Cable (HFC) Lan Others ,45 11,18 11,921 12,191 14,4 14,1 15,45 16,99 5,664 6,46 6, 6,55 5,489 4,6,18,6,554,828 4,9 4,11 5,15 5,91 5,85 5,15 1, ,61 1,62,25 4,1 4,9 5, ,8 2,212 Source : Korea Communications Commission (KCC), Status of Broadband Internet Subscribers, December 29. Note : Others include FTTH, staellite, etc 4 29 Yearbook of information Society Statistics Local Telephone Subscribers (unit : 1, persons, 1 person) Mobile Phone Subscribers (unit : 1, persons, 1 person) Classification Subscribers ,49 22,8 22,81 22,92 2,119 2,1 22,12 2,241 Classification Subscribers ,42,592 6,586 8,42 4,19 4,498 45,6 4,846 Subscribers per1 inhabitants Subscribers per1 inhabitants Source : Korea Communications Commission (KCC), Status of Wired and Wireless Communication Service Subscribers, December 29 Source : Korea Communications Commission (KCC), Status of Wired and Wireless Communication Service Subscribers, December 29

6 Internet Banking Service Subscribers (unit : 1, Companies, 1, persons) Mobile Banking Service Subscribers (unit : 1, persons) Classification Total Firms Individuals ,1 2,25 2,42 2,64,591 4,4 5,26 5, ,2 2,15 2,9 2,5,412 4,24 4,991 5,4 Source : Bank of Korea (BOK), Status of Domestic Internet Banking Service 29 Note : Data consist of the number of Internet banking subscribers registered in financial institutions (domestic banks, HSBC, post office) and include subscribers registered in 2 or more financial institutions. Classification Total ,65 VM-based IC chip-based Source : Bank of Korea (BOK), Status of Domestic Internet Banking Service 29 Note : IC chip-based mobile banking - BankON, M-Bank, K-Bank VM(Virtual Machine)-based mobile banking - Service that enables subscribers to use Internet banking software on a mobile communication device 5 Share of Financial transactions by Delivery Channel - Deposit/Withdrawal Transactions - (unit : ) Share of Financial transactions by Delivery Channel - Inquiry Service - (unit : ) Korea's ICT Statistics At a Glance Classification Internet Banking Tele-banking CD/ATM Teller Source : Bank of Korea (BOK), Status of Domestic Internet Banking Service 29 Note :Data are based on the number of deposit/withdrawal transactions(deposit, withdrawal, transfer) provided from financial institutions. Classification Internet Banking Tele-banking CD/ATM Teller Source : Bank of Korea (BOK), Status of Domestic Internet Banking Service 29 Note : Data are based on the number of account inquiries related with financial transactions such as deposit, loan, and credit card transactions, the number of money transfer result inquiries, and the number of inquires of interest rate, exchange rate, and bank check.

7 ICT Workforce Number of.kr Domains (unit : 1, persons, ) (unit : 1, domains) Classification ICT Workforce Share of ICT Workforce in All Industries p 1,4 1,51 1,49 1,44 1,46 1, Source : Korea Association of Information and Telecommunication(KAIT) Note : 1) ICT workforce includes workers in ICT industry and ICT-related industries, and ICT workers in other industries. 2) Workforce consists of only regular employees Classification kr Domains ,1 1,5 Source : Korea Internet & Security Agency(KISA), December Yearbook of information Society Statistics Number of Ipv4 Address (unit : 1, Addresses) Number of Ipv6 Addresses (unit : 1 Addresses(/2)) Classification IPv4 Addresses ,18,981 4,228 4,196 51,12 58,86 66,691 4,51 Classification IPv6 Addresses ,145 5,185 5,191 5,198 5,21 Source : Korea Internet & Security Agency(KISA) Note : Data include IPv4 addresses directly allocated in Korea by overseas management institutions. Source : Korea Internet & Security Agency(KISA)

8 Yearbook of information Society Statistics

9 29 Yearbook of information Society Statistics Contents Korea s ICT Statistics At a Glance _ 2 1. Overview of the Survey on the Information Society _ 1 2. Status of Computer Penetration 8 29 Yearbook of information Society Statistics A. Computer Penetration _ 14 B. Employees Computer Usage _ 16. Status of Network Construction A. LAN Construction _ 1 B. Intranet/Extranet Construction _ Status of Internet Infrastructure and Usage A. Internet Access _ 21 B. Internet Access Method _ 2 C. Internet Usage Rate by Employees _ 26 D. Internet Activities for Work _ 2

10 5. Homepage(Website) Maintenance A. Homepage Maintenance _ 28 B. Homepage Functions _ C. Homepage Updates _ 1 6. Use of Information Security and Privacy Products A. Products for Intrusion Detection and Prevention _ 2 B. Products for Computer Virus and Spam Prevention _ 4. ICT Security Damages 9 Contents A. Damages from Viruses, Worms or Trojans _ 6 B. Damages from Denial of Service (DoS) Attacks _ Appendix Appendix 1. Statistical Tables _ 4 Appendix 2. Questionnaire _ 65 information Society S t a t i s t i c s

11 1 Overview of the Survey on the Information Society Objectives of the survey With the rapidly proceeding national informatization and the significantly increasing demands for informatization data from all sectors of the society including the government, businesses, and academia, the survey on the information society has been carried out to develop an indicators that can encompass the informatization status of establishments in Korea from various perspectives. The survey aims at providing basic data for establishing the national informatization policies by defining the informatization level and status of establishments in Korea in terms of their industrial types, sizes, organizational structures, and locations. History of the Survey The survey has been carried out annually by the Ministry of Public Administration and Security (MOPAS) and the National Information Society Agency (NIA). The 29 survey is the 11th Yearbook of information Society Statistics 1999 : Survey on the Information Society Statistics developed and surveyed for the first time 21 : Survey scope changed from household, business and public sectors to business/public sector (to prevent duplicated survey efforts from other relevant agencies and in consideration of NIA s own work scope) 22 : Survey on the business/public sector replaced with the integrated survey on the business sector 2 : Survey by organizational structures added, and comparative survey of central/local governments and other organizations launched 24 : The Survey on Information Society approved by the government (No. 128, July 15, 24) 25 : OECD s classifications recommendation adopted in defining types and sizes of businesses 26 : Survey scope changed from establishments with 5 employees or more to all establishments and the reference year changed from end of June the same year to end of the previous year 28 : Sample size expanded from '11, establishments' to '14, establishments' Legal Authority The survey on the information society was authorized as designated statistics 1) approved under Article 1 of the Statistics Law(Approval No. 128) and has been carried out based on Article 44(indicators research) of the Framework Act on National Informatization and Article 9(indicators development and diffusion) of its Enforcement Ordinance. Reference Year Reference Date: December 1, 28 Reference Period: January 1, 28 ~ December 1, 28 Survey Period: May 29 ~ July 29 Scope of the Survey The scope of the survey is all establishments throughout the country having one or more employees (total number reaches approximately.15 million), excluding wholesale and retail on motor vehicles parts (KSIC 2) G5)

12 Survey Method The survey was carried out by interviewers visiting offices of establishments and writing down the answers from respondents through face-to-face interviews. However, when necessary, they carried out the survey via telephone, fax, and in parallel. Contents of the survey (Survey Items) - Informatization infrastructure: computer penetration, network construction - Information use: Internet access, homepage maintenance, e-commerce service use, RFID service use, e-government service use and Green IT activities - Investment in informatization: investment in informatization, business innovation through ICT - Information privacy and security: security policies, security organizations, use of products for information privacy(security), security management and security damages Sampling Design The list of 2 Census on of Statistics Korea ) was used for sampling. Applying the OECD s classifications recommendation, the entire establishments, or the population for the survey, were re-classified according to Korean Standard Industrial Classification. 18 industry types, excluding wholesale and retail on motor vehicles and motorcycles (G5), were re-classified into 1 industrial types. These types were then divided by 2 stages into 6 types according to the number of employees, and systematic sampling by region was made. Population Sampling Framework Survey Region Sample Size All establishments nationwide with one or more employees Data from Census on (National Statistical Office of Korea) 16 metropolitan cities and provinces nationwide (Jeju Island included) 14,6 establishments (Valid responses: 12,5 establishments) Overview of the Survey on the Information Society Sampling Error.89 (at 95 confidence level) Sample Allocation Method Neyman Allocation Sampling Method Multi-stage stratified systematic sampling (cut-off sampling also applied according to the number of employees) 1) Designated statistics : statistics that are designated and announced publicly by the commissioner of the National Statistical office. 2) KSIC : Korea Standard Industry Code ) The Korea National statistical office (KNSO) Was renamed as Statistics Korea (KOSTAT) on July 6, 29.

13 Data Provision Announcement Method Press releases, publications, and online service via the Internet - MOPAS website - IT statistics portal - NIA website Announcement Periodicity Publication Title Yearly Yearbook of Information Society Statistics Major Findings 4) ( with 1 or more employees) Findings in Overall According to the survey, the informatization level of establishments with 1 employees or more in terms of infrastructure such as computer penetration and Internet access was similar to the previous year in general. However, the share of the establishments maintaining homepages (54.9) was surveyed slightly lower than the previous year (58.2). 12 The level of information use represented by the share of employees using computers (.1) and using the Internet (6.9) was found to have improved from the previous year (6.5 and 62.5 each). 29 Yearbook of information Society Statistics The use of computer virus vaccines (9.8) has significantly increased from the previous year (2.). While the use of firewall products has decreased to 46.5 from 52., the use of web firewall products has increased to 2.8 from 22.. <Informatization Status at a Glance> Category 28 Survey 29 Survey Computer Penetration Proportion of Employees Using Computers Internet Access Proportion of Employees Using the Internet Homepage Maintenance Use of Computer Virus Vaccines Use of Firewall Products Use of Web Application Firewall Products (Unit : ) Note: 1) Reference dates: 28 Survey (December 1, 2); 29 Survey (December 1, 28) 2) Base: Proportion of employees using computers(internet) - establishments having computers (Internet access) / Use of firewall(web application firewall) products - establishments with network constructed / The rest - establishments with 1 or more employees ) Employees include regular and non-regular employees. 4) According to the OECD s classifications, this report presents the survey results for the establishments with 1 or more employees only (Population size: 24,45 / Sample size:,56 / Sampling error: 1.12 at 95 confidence level)

14 Findings by Establishment Size The survey found that the larger the size of establishments, the higher rates of accessing to the Internet and using information security products. The proportions of employees using computers and the Internet were the highest in establishments with 25 employees or more, while the proportions were similar between establishments with 1~49 employees and with 5~249 employees. Category Computer Penetration Proportion of Employees Using Computers Internet Access Proportion of Employees Using the Internet Homepage Maintenance Computer Virus Vaccines Use of Firewall Product Use of Web Application Firewall Products <Informatization Status by Establishment Size> 1~49 Employees ~249 Employees Employees (Unit : ) Total (1+ Employees) Findings by Establishment Type(Industry) Key indicators such as the rates of computer penetration, Internet access and information security product use were the highest in financial institutions and insurance, whereas they were relatively low in Agriculture, Forestry, Fishing, Mining and Quarrying. Category Agriculture, Forestry, Fishing, Mining and Quarrying <Informatization Status by Establishment Type> Hotels & Restaurants Manufact -uring Retail Wholesale Construct -ion Transport, Post and Telecommunications Realestate, Renting Business Activities Other Activities (Unit : ) Financial Institutions and Insurance 1. Overview of the Survey on the Information Society Computer Penetration Internet Access Homepage Maintenance Computer Virus Vaccines Use of Firewall Product Use of Web Application Firewall Products

15 2 Status of Computer Penetration A. Computer Penetration Among the 24,45 establishments with 1 or more employees, those having computers were 229,459 or 9.9 as of December 28. The total number of computers possessed by establishments in Korea with 1 or more employees was estimated to reach 8,1,9, or.91 per employee. Status of Computer Penetration Without Computers 4,946 (2.1) (Unit: establishments, ) With Computers 229,459 (9.9) Yearbook of information Society Statistics Reference Date : December 1, 28 Base : with 1 or more employees(census on, Statistics Korea) Computer Penetration by Industry Type The computer penetration rate in establishments with 1 or more employees was high at above 9 for most industry types except agriculture, forestry, fishing, mining and quarrying (86.9) and hotels and restaurants (85.). The rate in financial institutions and insurance even reached 1.. While the number of computers to 1 employees was more than 1 computers in other activities (14 computers/1 employees) and financial institutions and insurance (125 computers/1 employees), it was lower in hotels and restaurants with 21 computers per 1 employees. Status of Computer Penetration

16 Status of Computer Penetration - By Industry Type ( Computers) () Classification Computers per 1 Employees Computer Penetration Rate Agriculture, Forestry, Fishing, Mining and Quarrying Retail Hotels and Restaurants Transport, Post and Manufacturing Construction Wholesale Telecommunications Financial Institutions and Insurance Real Estate, Renting and Business Activities Other Activities Reference Date : December 1, 28 Base : with 1 or more employees, nationwide Note : Computer penetration rate refers to the proportion of establishments having computers Computer Penetration by Establishment Size The computer penetration rate in establishments with 25 or more employees was 1.. The rate was 99. in establishments with 5~249 employees and 9.6 in those with 1~49 employees. As for the number of computers per employee, establishments with 25 or more employees (1.) had more than one computer per employee, whereas those with 5~249 (.9) and 1~49 (.66) had less than one per employee. The survey showed that the computer penetration rate and the number of computers per one employee were higher in proportion to the number of employees in establishments. Status of Computer Penetration - By Establishment Size Status of Computer Penetration ( Computers) () Classification Computers per 1 Employees Computer Penetration Rate 1~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) Reference Date: December 1, 28 Base : with 1 or more employees, nationwide Note : Computer penetration rate refers to the proportion of establishments having computers

17 B. Employees Computer Usage 5) As of December 28,.1 of employees on average were using computers for their routine work 6) in 229,459 establishments with 1 or more employees and computers. More than half of the establishments having computers were found to have more than 8 of their employees using computers for work. Employee s Computer Usage Rate for Work Less than 2 25,169 (11.) (Unit: establishments, ) 8 and above 1,116 (58.) Average Proportion of Employees Using Computers.1 2~less than 4 5,895 (15.6) 4~less than 6 22,96 (1.) 6~less than 8 12,2 (5.4) Yearbook of information Society Statistics Reference Date : December 1, 28 Base : with 1 employees or more that are possessing at least 1 computer Note : Computer usage rate refers to the proportion of employees using computers in establishments having computers. 5) Employees include regular and non-regular employees. 6) Using computers for routine work refers to using computers for work at least once a week.

18 Status of Network Construction A. LAN Construction As of December 1, 28, the share of establishments with LAN was 84.4 (145,64) out of the total number of establishments with 1 or more employees and network connection (12,18). Status of LAN Construction (Unit :, ) without LAN 26,4 (15.6) with LAN 145,64 (84.4) Reference Date : December 1, 28 Base : with 1 or more employees having network connection. LAN Construction by Industry Type and Establishment size The LAN construction rate in establishments with 1 or more employees was the highest in financial institutions and insurance (9.1) followed by other activities (89.9). The rate in other industries was similar around Status of Network Construction The LAN construction rate in establishments with 25 or more employees was the highest at 94.1, followed by those with 5~249 employees (9.2) and those with 1~49 employees (8.1). Larger establishments were found to be more likely to have constructed LAN.

19 Status of LAN Construction - By Industry Type (Unit: ) Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Hotels and Restaurants Transport, Post and Telecommunications Financial Institutions and Insurance Real estate, Renting and Business Activities Other Activities Reference Date : December 1, 28 Base : with 1 or more employees having network connection Yearbook of information Society Statistics Status of LAN Construction - By Establishment Size ~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) (Unit: ) Reference Date : December 1, 28 Base : with 1 or more employees having network connection.

20 B. Intranet ) /Extranet 8) Construction As of December 1, 28, 64.9 of the establishments with 1 or more employees and network connection(12,18) had Intranet and 14.1 had Extranet connection. The establishments having both Intranet and Extranet connection accounted for 9.2 (15,856) of the entire establishments having network connection. Status of Intranet/Extranet Construction (Unit :, ) No Intranet/Extranet 51,92 (.2) 111,652 with Intranet (64.9) 24, with Extranet (14.1) Extranet Only 8,514 (4.9) Intranet and Extranet 15,856 (9.2) Intranet Only 95,96 (55.) 19 Reference Date : December 1, 28 Base: with 1 or more employees having network connection. Intranet/Extranet Construction by Industry Type and Size In terms of the industrial type, the rate of Intranet and Extranet construction was the highest in financial institutions and insurance (at 69.2 and 25.9 respectively) and it was the lowest in construction at 5.4 and 4. each.. Status of Network Construction In terms of the establishment size, larger establishments were more likely to build the Intranet and Extranet. ) An Intranet refers to an internal communications network using Internet protocol allowing communications within the organization. User ID and password are required to access to the Intranet. 8) An extranet is a closed computer network that uses Internet protocols to securely share business s information with suppliers or other businesses partners (seller, customer, etc.). It can take the form of a secure extension of an Intranet that allows external users (suppliers or other business partners) to access some parts of the business/organization s Intranet.

21 Status of Intranet/Extranet Construction - By Industry Type (Unit: ) Classification Intranet and Extranet Extranet Only Intranet Only Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Transport, Hotels and Post and restaurants Telecommunications Financial institutions and insurance Real estate, renting and business activities Other activities Reference Date : December 1, 28 Base : with 1 or more employees having network connection Yearbook of information Society Statistics Status of Intranet/Extranet Construction - By Establishment Size (Unit: ) 2 Classification 1~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) Intranet and Extranet Extranet Only Intranet Only Reference Date : December 1, 28 Base : with 1 or more employees having network connection.

22 4 Status of Internet Infrastructure and Usage A. Internet Access As of December 28, about 9.5 or 228,521 out of some 24,45 establishments with 1 or more employees were estimated to have access to the Internet. with Internet Access Internet Inaccessible 5,884 (2.5) (Unit: establishments, ) Internet Accessible 228,521 (9.5) Reference Date : December 1, 28 Base : with 1 or more employees, nationwide Internet Access by Industry The Internet access rate by industrial type was higher than 9 in most of the establishments except those categorized under the agriculture, forestry, fishing, mining and quarrying (82.4) and hotels and restaurants (82.). As for those in financial institutions and insurance, all establishments (1.) had computers and access to the Internet Status of Internet Infrastructure and Usage Status of Internet Infrastructure and Usage

23 Internet Access Rate - By Industry Tupe (Unit: ) Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Hotels and Restaurants Transport, Post and Telecommunications Financial Institutions and Insurance Real estate, Renting and Business Activities Other Activities Reference Date : December 1, 28 Base : with 1 or more employees, nationwide Yearbook of information Society Statistics Internet Access by Establishment Size The Internet access rate was the highest at 1. in establishments with 25 or more employees, followed by those with 5~249 employees (99.4) and those with 1~49 employees (9.1). The Internet access rate was higher in larger establishments. 1 8 Internet Access Rate - By Establishment Size (Unit: ) ~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) Reference Date : December 1, 28 Base : with 1 or more employees, nationwide

24 B. Internet Access Method As of December 28, when the establishments with 1 or more employees and the Internet access were asked on a multiple-response basis how they access to the Internet, most of them replied that they use xdsl (42.5). Following this were private line (26.8), optic LAN/FTTH (26.) and cable modem (11.). The number of establishments using xdsl (42.5) for Internet access decreased from 2 (62.5), whereas the use of optic LAN/FTTH (26.) more than doubled from 2 (11.). Internet Access Method(multiple responses) ( establishments) () 1, 8, 6, 4, 2, Classification XDSL Private Line Optic LAN (FTTH) Reference Date : December 1, 28 Base : with 1 or more employees having internet access Note : Data are based on multiple responses Cable Modem Wireless LAN High-speed Wireless Internet Wireless internet on mobile phones Analog Modem 9,186 61,151 6, 25,25 12,52 6,26 2,62 1,68 86 Access Rate When they were asked to choose the main method that they mainly use for Internet access, 8. (88,49) replied that they use xdsl the most to access to the Internet, followed by private line (24.6), FTTH (24.2) and cable modem (9.6). While the share of establishments using optic LAN/FTTH (24.2) increased by 14. points from 2 (9.5), the share of establishments using xdsl (8.) decreased by 19.6 points from 2 (58.), showing that the xdsl users had shifted to using optic LAN/FTTH. Others 2 4. Status of Internet Infrastructure and Usage Status of Internet Infrastructure and Usage

25 Main Internet Access Method Wireless Internet 5,654 (2.5) Cable Modem 22,1 (9.6) Others 882 (.4) (Unit: establishments, ) Optic LAN(FTTH) 55,22 (24.2) xdsl 88,49 (8.) Private Line 56,242 (24.6) Reference Date : December 1, 28 Base : with 1 or more employees having internet access Note: 1) Wireless Internet includes wireless LAN, high-speed wireless Internet (WiBro, WIMAX, etc). 2) Others include Analog Modem (dial-up modem), ISDN, etc Yearbook of information Society Statistics Internet Access by Industry Type and Establishment Size (multiple responses) In terms of the industry types, while most of the establishments used xdsl over other Internet access methods, financial institutions and insurance and other activities mainly used private line (68.8 and 9. each) for Internet access. In terms of the establishment size, private line was mostly used for Internet access in establishments with 5~249 employees (5.1) and those with 25 or more employees (.4) whereas xdsl was mostly used in those with 1~49 employees (44.4). Status of Internet Infrastructure and Usage

26 Internet Access Method - By Industry Type(multiple responses) 1 (Unit: ) Classification Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Hotels and restaurants Transport, Post and Telecommunications Financial institutions and insurance Real estate, renting and business activities Other activities XDSL Private Line Cable Modem Optic LAN (FTTH) Wireless LAN Mobile Wireless Internet High-speed Wireless Internet Dial-up Modem Internet Access Method - By Establishment Size(multiple responses) (Unit: ) 4. Status of Internet Infrastructure and Usage Classification 1~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) XDSL Private Line Cable Modem Optic LAN (FTTH) Wireless LAN Mobile Wireless Internet High-speed Wireless Internet Dial-up Modem Reference Date : December 1, 28 Base : with 1 or more employees having internet access Note : Data are based on multiple responses

27 C. Internet Usage Rate by Employees 9) As of December 28, the rate of employees Internet usage for routine work 1) in 228,521 establishments with 1 or more employees and the Internet access was 6.9 on average. This shows that out of 5 employees were using the Internet for their work. Moreover, more than a half (55.) of the establishments with the Internet access was found to have more than 8 of their employees using the Internet for their work. Internet Usage Rate by Employees Less than 2 2,56 (11.8) (Unit : establishments, ) 8 and over 125,54 (55.) Average Proportion of Internet-Using Employees 6.9 2~less than 4 8,981 (1.1) Yearbook of information Society Statistics 4~less than 6 24,45 (1.5) Reference Date : December 1, 28 Base : with 1 or more employees Note : Internet usage rate refers to the proportion of Internet-using employees in establishments having access to the Internet. 6~less than 8 12,686 (5.6) 9) Employees refer to all persons working for the business/organization and include regular and non-regular employees. 1) Using the Internet for routine work means using the Internet at least once a week.

28 D. Internet Activities for Work As of December 28, the mostly used Internet activity (function) for work by employees in 228,521 establishments with 1 or more employees and Internet access was sending and receiving s (9.6), followed by Internet banking (.) and getting information about goods and services (4.6), getting information from government/public authorities (4.5), and interacting with government/public authorities (.4). Internet Activities(Functions) Used in Work(multiple responses) ( establishments) () 25, 1 2, 8 15, 6 1, 4 5, 2 Classification Sending or receiving s Internet banking Getting information about goods or services Getting information from government/ public authorities Interacting with government/ public authorities Other information searches or research Providing customer services Internal or external recruiting Access to other financial services Training employees Delivering products online 21,8 16,614 1,448 1,26 16,9 14,152 68,22 61,445 4,418 46,12 5,885 2,58 Usage Rate Reference Date : December 1, 28 Base : with 1 or more employees having Internet access Using VoIP 2 4. Status of Internet Infrastructure and Usage Status of Internet Infrastructure and Usage

29 5 Homepage(Website) Maintenance A. Homepage Maintenance As of December 28,.9 (9,4) of the establishments with 1 or more employees (24,45) were found to be maintaining official websites or homepages. Among these establishments, 21. were sharing their homepages with their head offices, and more than half (54.9) were either maintaining their own homepages or sharing them with the head offices. Maintaining Homepages (Unit : establishments, ) 128,19 Maintaining Homepages (54.9) Not Maintaining homepages 15,686 (45.1) Operating own homepages 9,4 (.9) Yearbook of information Society Statistics Reference Date : December 1, 28 Base : with 1 or more employees, nationwide Sharing homepages with head offices 49,19 (21.) Homepage Maintenance by Industry Type and Establishment Size Compared to other types of establishments, other activities (5.8), manufacturing (8.), wholesale (6.6), and real estate, renting and business activities (6.5) had relatively higher rates of maintaining their own homepages whereas financial institutions and insurance (6.2), retail (48.1) and hotels and restaurants (4.6) were more likely to share homepages with their head offices. In terms of the number of employees, the rate of maintaining own homepages was higher in establishments with more employees, while the rate of maintaining shared homepages was higher in establishments with less employees.

30 Status of Homepage Maintenance - By Industry Type 1 (Unit: ) Classification 2 Maintenance Homepage Sharing homepages with head offices Maintaining own homepages Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Transport, Hotels and Post and restaurants Telecommunications Financial institutions and insurance Real estate, renting and business activities Other activities Status of Homepage Maintenance - By Establishment Size (Unit: ) Homepage(Website) Maintenance Classification Maintenance Homepage Sharing homepages with head offices Maintaining own homepages 1~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) Reference Date : December 1, 28 Base : with 1 or more employees, nationwide

31 B. Homepage Functions As of December 28, most (96.) of the establishments with 1 or more employees and own homepages (9,4) provided the function of general PR and advertisement of business/products the most. Other functions were providing warranty services (6.1), membership registration (6.1) and providing product catalogues or price information (.9). Homepage Functions(multiple responses) ( establishments) () 8, 1 6, 4, 2, Yearbook of information Society Statistics Classification Service Rate PR and ads of business/ products Provision of Warranty service Membership registration (joining) Product catalogues or price information English version of website Reference Date : December 1, 28 Base : with 1 or more employees maintaining their own homepages Note : Data are based on multiple responses Online order Customized functions exclusive for loyal customers Delivery of products online (SW, e-reports, etc.) Wireless Internet service (SMS, etc.) Services for disabled 6,2 28,688 28,652 26,88 1,61 6,8 5,244 4,9 4,89 2, Homepage(Website) Maintenance

32 C. Homepage Updates During the year 28, more than six out of ten (62.) establishments with 1 or more employees, which had their own homepages (9,4) were found to update their homepages on a regular basis (8.9 everyday, 12. every week, 14.4 every month, 21.1 every quarter and 6. others). 2.6 were reported to perform 'irregular' updates when changes should be made in terms of the company or price information. On the other hand, 1.8 of the establishments had never updated their homepages during the year 28. Status of Homepage Updates (Unit : establishments, ) Irregular 18,5 (2.6) Never updated in 28 1,91 (1.8) Everyday,41 (8.9) Every Week 9,499 (12.) 49,5 updating homepages regularly (62.) Every Month 11,428 (14.4) 1 Others-regular 4,982 (6.) Reference Period : January 1, 28 ~ December 1, 28 Base : with 1 or more employees maintaining their own homepages Note : Irregular - when changes are made or other issues occur (changes in company information, price change, new product release, notice, etc.) Every Quarter 16,85 (21.1) 5. Homepage(Website) Maintenance

33 6 Use of Information Security and Privacy Products A. Products for Intrusion Detection and Prevention As of December 28, firewall (46.5) was the most used product for detecting and preventing intrusion among the establishments with 1 or more employees and network (12,18). Other products used were web firewall (2.8), IPS (14.) and IDS (1.). Use of Products for Intrusion Detection and Prevention(multiple responses) ( Establishment) () 1, 5 8, 4 6, 4, 2 2, Yearbook of information Society Statistics Classification Firewall Web Firewall IPS IDS No.of 8,12 56,44 25,2 2,625 Usage Rate Reference Date : December 1, 28 Base : with 1 or more employees having network Note : 1) Data are based on multiple responses 2) IDS : Intrusion Detection System ) IPS : Intrusion Prevention System Use of Products for Intrusion Detection and Prevention by Industry Type and Size In terms of the industry types, the usage rate of products for intrusion detection and prevention was higher in financial institutions and insurance, with the usage rate of 6.6 for firewall,.9 for IDS, 2. for IPS, and 48.1 for web firewall. In terms of the establishment size, larger establishments showed higher usage rates for all products for intrusion detection and prevention. Use of Information Security and Privacy Products

34 Use of Products for Intrusion Detection and Prevention - By Industry Type(multiple responses) (Unit: ) Classification Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Transport, Hotels and Post and restaurants Telecommunications Financial institutions and insurance Real estate, renting and Business activities Other activities Firewall IDS IPS Web Firewall Use of Products for Intrusion Detection and Prevention - By Establishment Size (multiple responses) Classification ~49 Employees 5~249 Employees 25+ Employees (Unit: ) Total (1+ Employees) Firewall IDS IPS Web Firewall Use of Information Security and Privacy Products Reference Date : December 1, 28 Base : with 1 or more employees having network Note : 1) Data are based on multiple responses 2) IDS : Intrusion Detection System ) IPS : Intrusion Prevention System

35 B. Products for Computer Virus and Spam Prevention As of December 28, the establishments using computer virus vaccines to prevent computer virus and spam accounted for 9.8 (28,15) of all establishments having computers (229,459), showing a significant increase of 18.8 points from 2. (16,465) out of 222,68 establishments in 2. Of the 12,18 establishments having network connection, 5.6 used spyware prevention products, 5. used spam prevention solutions and 19.8 used patch management systems, showing a drastic increase in overall from 2 (from 18.6, 21. and 8.4 respectively). Use of Computer Virus and Spam Prevention Products(multiple responses) ( establishments) () 25, 2, 15, 1, 5, Yearbook of information Society Statistics Classification Computer Virus Vaccines Anti-spyware S/W No.of 28,15 61, 6,2 4,15 Usage Rate Reference Date : December 1, 28 Base : Computer virus vaccines - establishments with 1 or more employees having computers Other products - establishments with 1 or more employees having network Note : 1) Data are based on multiple responses. 2) PMS : Patch Management System Spam Prevention Solutions Use of Products for Computer Virus and Spam Prevention by Industry Type and Size PMS In terms of the industry types, financial institutions and insurance showed the highest usage rates for all computer virus and spam prevention products compared to other industries. In terms of the establishment size, larger establishments showed higher usage rates for all products for computer virus and spam prevention. Use of Information Security and Privacy Products

36 Use of Products for Computer Virus and Spam Prevention - By Industry Type(multiple responses) 1 (Unit: ) Classification Agriculture, Forestry, Fishing, Mining and Quarrying Manufacturing Construction Wholesale Retail Transport, Financial Real estate, Hotels and Post and institutions renting and restaurants Telecommunications insurance and business activities Other activities Virus Vaccines Anti-spyware S/W Spam Prevention Solutions PMS Use of Products for Computer Virus and Spam Prevention - By Establishment Size(multiple responses) (Unit: ) Use of Information Security and Privacy Products Classification Virus Vaccines Anti-spyware S/W Spam Prevention Solutions PMS 1~49 Employees 5~249 Employees 25+ Employees Total (1+ Employees) Reference Date : December 1, 28 Base : Computer virus vaccines - establishments with 1 or more employees having computers Other products - establishments with 1 or more employees having network Note : 1) Data are based on multiple responses. 2) PMS : Patch Management System

37 ICT Security Damages 11) A. Damages from Viruses, Worms or Trojans During the year 28, 14.2(2,558) of establishments having computers(229,459) were found to have experienced damages from computer viruses, worms or trojans, showing a slight decrease (by 1.8p) from 16. in 2. Damages from Computer Viruses, Worms or Trojans (Unit : establishments, ) Experienced damages 2,558 (14.2) Never experienced damages 196,91 (85.8) 6 29 Yearbook of information Society Statistics Reference Period : January 1, 28 ~ December 1, 28 Base : with 1 or more employees having computers Note : Damages that have been detected by information security products such as vaccine programs and successfully prevented or cleaned up are excluded. 11) ICT security damage is accompanied with software damage, data leakage or time loss. Damages that have been detected by information security products such as vaccine programs and successfully prevented or cleaned up are excluded. ICT Security Damages

38 B. Damages from Denial of Service (DoS) Attacks In 28, of the 12,18 establishments with 1 or more employees and network, the share of establishments having experienced damages from 'denial of service (DoS) attacks' stayed the same since 2 at 1.1 (1,82). Damages from DoS Attacks (Unit: establishments, ) Experienced damages from DoS Attacks 1,6 (1.) Never experienced damages from DoS Attacks 1,5 (99.) Reference Period : January 1, 28 ~ December 1, 28 Base : with 1 or more employees having network Note : Damages that have been detected by information security products such as vaccine programs and successfully prevented or cleaned up are excluded.. ICT Security Damages

39 29 Yearbook of information Society Statistics Appendix Appendix 1. Statistical Tables Table 1. Computer Penetration _ 4 Table 2. Employees Computer Usage Rate _ 41 Table. LAN Construction _ 4 Table 4. Intranet/Extranet Construction _ 44 Table 5. Internet Access _ Yearbook of information Society Statistics Table 6. Main Internet Access Method _ 46 Table. Internet Access Method (Multiple Responses) _ 48 Table 8. Internet Usage by Employees _ 5 Table 9. Internet Activities for Work _ 51 Table 1. Hompage Maintenance _ 54 Table 11. Homepage Functions _ 55

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