805C-LF Conduct Money Order Business Status: Approved

Transcription

1 Report Date: 13 Feb C-LF Conduct Money Order Business Status: Approved Distribution Restriction: Approved for public release; distribution is unlimited. Destruction Notice: None Foreign Disclosure: FD1 - This training product has been reviewed by the training developers in coordination with the USASSI Fort Jackson foreign disclosure officer. This training product can be used to instruct international military students from all approved countries without restrictions. Page 1

2 Conditions: You are serving as a postal finance clerk in a Military Post Office (MPO). You have access to domestic money order form sets, postal money order imprinter, missing money order forms list, domestic money orders to be cashed, All-Purpose Dating Stamp (APDS), DD Form 885 (Money Order Control Record), PS Form 17 (Stamp Requisition), PS Form 8105-A (Funds Transition Transfer Report), PS Form 8105-B (Suspicious Transaction Report), International Mail Manual 371 (IMM 371) and standard United States Postal Service (USPS) supplies and equipment. This task should not be trained in MOPP 4. Standards: Control and prepare control postal money order sets, issue postal money orders, cash postal money orders, and produce a money order tape without error. Special Conditions: None Safety Risk: Low MOPP 4: Never Cue: None Task Statements None DANGER None WARNING None CAUTION Remarks: All forms, publications, and equipment will be provided by the local command. Notes: None Page 2

3 1. Control Postal Money Orders. Performance Steps a. Verify the contents of money order blocks. (1) Verified money order sets are packaged in blocks of 100 in numerical sequence, with the lowest number on the top. (2) Determined ten packages to a box equals 1000 money orders. (3) Identified each money order has a unique eleven-digit number located at the top left and bottom center of the form set. (4) Determined the first ten digits (from the left) is the serial number; the last digit is a check sum and is NOT part of the actual serial number. b. Receive a new block of money order form sets. (1) Inspect the cellophane wrapper to ensure it has not been tampered with. (2) Verify the serial numbers. (3) Determine whether or not money order forms are missing, duplicated, or mutilated (when/if opened). c. Receive money orders in person. (1) Verify the serial numbers against those listed on the Custodian of Postal Effects (COPE) DD Form 885 (Money Order Control Record). (2) Verify the serial number on the DD Form 885 against the lowest money order serial number you receive. (3) Verify the serial number on the DD Form 885 against the highest money order serial number you receive. (4) Count the money order forms and verify each serial number to ensure no forms are missing, duplicated, or mutilated. (5) Sign your name in the space provided on the DD Form 885. d. Receive money orders via registered mail. (1) Requisition money orders using PS Form 17 (Stamp Requisition). (2) Prepare money order requisitions and stamp requisitions separately. (3) Verify the entries on the PS Form 17. (4) Prepare the form in triplicate. Note: The original and duplicate is sent to the COPE; the clerk retains the triplicate. e. Safeguard related money order effects. (1) Keep money orders out of reach of customers and other postal clerks. (2) Secure effects in an approved safe or vault (e.g., blank form sets, cashed money orders, money order vouchers, money order funds, money order imprinters). (a) Display a log to record each time you open or close the safe. (b) Display an "Open/Closed" sign. 2. Prepare Postal Money Order Form Set. a. Prepare sets consisting of three hard copies and two carbon copies. (1) Money Order: The top copy is the money order negotiable document. Page 3

4 (2) Voucher: Retain this portion to prepare your money order report. (3) Customer Receipt: Serves as proof of purchase in case of loss or theft of the money order. (4) Carbons: Provide these to the customer along with the money order and customer receipt. b. Prepare PS Form 8105-A (Funds Transaction Report) (FTR). c. Prepare PS Form 8105-B (Suspicious Transaction Report) (STR). 3. Issue Postal Money Orders. a. Sell a postal money order. (1) Determine customer s eligibility. (2) Verify dollar amount. (3) Select next blank money order. (4) Follow the Money Order Imprinter instructions. b. Issue a No-Fee money order. (1) Issue to the COPE without charging a fee. (2) Issue when COPE needs to send a remittance as part of official USPS business. c. Determine types of acceptable payment. (1) Accept Cash. (2) Accept Debit Card. (3) Accept Eagle Cash/Navy Cash debit card. d. Imprint money orders. (1) Set the date (year, month, day). (2) Set the dollar amount. (3) Align the money order form set. (4) Grasp the grip handle of the operating lever assembly with your right hand and pull the lever all the way forward and down until it reaches the bottom of its stroke (listen for the "popping" sound). (5) Check the imprint of the money order. e. Process Spoiled money orders. (1) Ensure no alteration, change or erasure, either in words or figures, is made on any part of the money order set. (2) Spoil/void the money order when a money order is incorrectly printed. (a) Write or stamp SPOILED in the Pay To and From sections of the money order. (b) Place the spoiled money order in numerical sequence in your stack of issued money order vouchers. Page 4

5 (c) List all money orders in sequence as issued. (d) Annotate Spoiled money orders to the left of the amount with the word "Spoiled." (e) Make all annotations in the sequence in which they occurred. f. Void money orders incorrectly prepared by the customer. (1) Collect the money order from the customer. (2) Ensure customer writes correct name and address in the Pay To and From sections of the money order. (3) Select the next blank money order in numerical sequence and reissue a money order with fee. 4. Administer Cashing Postal Money Orders a. Examine money order for completeness and acceptability. (1) Pay valid domestic money orders regardless of the time passed since their issue. (2) Pay only the exact amount imprinted up to the authorized maximum amount. b. Determine the types of money orders that can be presented for payment by authorized patrons. (1) Identify USPS money orders. (2) Identify money orders from countries listed in International Mail Manual (IMM) 371. (3) Identify Canadian money orders drawn on the United States. c. Verify the intended payee identification. d. Verify the customer is authorized to use the MPO. e. Ensure the money order is properly issued. f. Ensure the money order is properly endorsed. (1) The PAYEE is named on the face of the money order. Note: If more than one payee is named and the word Or is used to connect the payees, either person may cash the money order. If the word And is used to connect the payees, all payees listed must sign the money order. (2) The PURCHASER is named on the face of the money order. (3) The ENDORSEE is named on the reverse of the money order. Note: The person or firm listed in the Pay To section on the front of the money order may transfer the money order to a third party by placing the third party s name in the space provided on the reverse of the money order. g. Cash a postal money order. (1) Verify payee is authorized to use services. (2) Check serial number using Missing U.S. Money Order Form Do Not Cash List. Note: Do NOT cash if money order appears on list of missing money orders. Attempt to keep money order and try to obtain the cooperation of the customer. Seek assistance from supervisor. (3) Write your INITIALS, along with an impression of the APDS, on the reverse of the money order. (4) Annotate amount of cashed money order(s) on end of day tape. (5) Provide the customer cash for the money order. Page 5

6 5. Produce a Postal Finance Clerk Money Order tape. a. Turn in the vouchers and a calculator tape to the Postal Finance Officer (PFO)/COPE at the end of the day. (1) List all money orders sold and any spoiled or no fee money orders. (2) Total all the money orders used. (3) Calculate how many money orders were sold and multiply by the applicable fee. (4) List paid money orders and total amount. (5) Take total amount of money order sales, plus total amount of fees, subtotal, minus total amount of paid money orders, total cash. (6) Apply APDS the top of tape. (7) List from the lowest thru the highest sequential order of money orders used. (8) Annotate money order tape with the heading Money order issues, any no fee money orders, money order fees, paid money orders, issues money order plus money order fees, less paid money orders, and total cash. (9) Sign horizontally on the left side of tape. b. Print money order list. (1) Check the money order vouchers against the printout to ensure the serial numbers and their amounts are accurate. (2) Determine if there are any missing money order vouchers. (a) Remit any overage in cash related to the loss of voucher(s) with that day s business. (b) Annotate Missing Voucher next to the dollar amount that corresponds with the missing voucher on the Money Order List. (c) Ensure COPE/Finance Supervisor prepares a money order facsimile for the missing voucher and retain it in numerical sequence with the final money order business report. (Asterisks indicates a leader performance step.) Evaluation Guidance: Score the Soldier GO if all performance measures are passed (P). Score the Soldier NO GO if any performance measure is failed (F). If the Soldier scores NO GO, show the Soldier what was done wrong and how to do it correctly. Evaluation Preparation: Evaluate this task in conjunction with other postal tasks. Ensure all necessary postal supplies and equipment are available. Page 6

7 PERFORMANCE MEASURES GO NO-GO N/A 1. Controlled Postal Money Orders. a. Verified the contents of money order blocks. b. Received a new block of money order form sets. c. Received money orders in person. d. Received money orders via registered mail. e. Safeguarded related money order effects. 2. Prepared Postal Money Order Form Set. a. Prepared sets consisting of three hard copies and two carbon copies. b. Prepared PS Form 8105-A (Funds Transaction Report) (FTR). c. Prepared PS Form 8105-B (Suspicious Transaction Report) (STR). 3. Issued Postal Money Orders. a. Sold a postal money order. b. Issued a No-Fee money order. c. Determined types of acceptable payment. d. Imprinted money orders. e. Processed Spoiled money orders. f. Voided money orders incorrectly prepared by the customer 4. Administered Cashing Postal Money Orders a. Examined money order for completeness and acceptability. b. Determined the types of money orders that can be presented for payment by authorized patrons. c. Verified the intended payee identification. d. Verified the customer was authorized to use the MPO. e. Ensured the money order was properly issued. f. Ensured the money order was properly endorsed. g. Cashed a postal money order. 5. Produced a Postal Finance Clerk Money Order tape. a. Turned in the vouchers and a calculator tape to the PFO/COPE at the end of the day. b. Printed money order list. Supporting Reference(s): Step Number Reference ID Reference Name Required Primary DD FORM 885 MONEY ORDER CONTROL RECORD Yes No USPS FORM 17 Stamp Requisition Yes No USPS IMM (PSN ) USPS MONEY ORDER FORM SET INTERNATIONAL MAIL MANUAL (IMM) Yes No Domestic Postal Money Order Form Set Yes Yes TADSS : None Equipment Items (LIN): None Materiel Items (NSN) : Step ID NSN LIN Title Qty USPS MO IMPRINTER 1 USPS SAFE Safe with a 3-position Combination 1 USPS PADLOCK Padlock 1 Environment: Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to the current Environmental Considerations manual and the current GTA Environmental-related Risk Assessment card. Safety: In a training environment, leaders must perform a risk assessment in accordance with current Risk Management Doctrine. Leaders will Page 7

8 complete the current Deliberate Risk Assessment Worksheet in accordance with the TRADOC Safety Officer during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW current CBRN doctrine. Prerequisite Individual Tasks : None Supporting Individual Tasks : None Supported Individual Tasks : None Supported Collective Tasks : Task Number Title Proponent Status 12-EAC-1228 Coordinate Human Resources Support During Offense, Defense, Stability and Defense Support of Civil Authorities (DSCA) Operations (Sustainment Brigade (SB) - Human Resources Operations Branch (HROB)) 12 - Adjutant General (Collective) Approved 12-EAC PLT-0001 Provide Human Resources Support During Offense, Defense, Stability and Defense Support of Civil Authorities (DSCA) Operations (Theater Sustainment Command (TSC) - Human Resources Sustainment Center (HRSC)) Created from Template: Provide Postal Support (Postal Platoon) 12 - Adjutant General (Collective) Approved 12 - Adjutant General (Collective) Proposed 12-EAC-1253 Provide Postal Support (HR CO) 12 - Adjutant General (Collective) Approved Knowledges : Knowledge ID 805C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K-1041 Knowledge Name Know procedures for preparing a money order report Know that PS Form 6401 is used for Money Order Inquiries Know how to obtain blank money order from COPE Procedures on receipting of blank money orders Know how money order effects are secured Know the maximum value of a money order Know what the Missing Money Order-Do Not Cash List is. Know how to mail money order report Know how to assemble money order documents. Know how to compute money order fees. Know what money order fee is. Know how to read the missing, lost,or stolen money order listing Know how to properly endorse the reverse side of the money order Know spoiled money order procedures Know distribution of money order set Know what sequence to issue a money order Know how to spoil a money order Know how to cash a money order Know when to cash a money order Know when and what to advise cutomer about the money order Know when to spoil a money order Know the requirements for the storing of money order and funds Know who to report any money order situations Know how to recognize an altered or damaged money order Know the purpose of securing money order and funds Know that PS Form 6401 can be filed anytime Money Order is determined to be lost or missing Know how a completed money order is suppose to look Money order funds are to be kept seperate from other money 805C-K-1273 Know that the USPS will issue all replacement Money Orders off of PS Form C-K C-K-1045 Skills : Know dollar amount in money order funds Know the procedures for cashing money orders Page 8

9 Skill ID 805C-S C-S C-S C-S C-S C-S C-S C-S C-S C-S C-S-0237 Skill Name Ability to spoil money order Ability to recognize a properly printed money order Ability to imprint money order Ability to secure money order effects in approved safe Ability to use a money order imprinter Sell money order in numerical sequence Ability to mail money order report Verify money order voucher Ability to read and interept the Missing, Lost or Stolen Money Order form list Determine acceptability of a money order Cash money order ICTL Data : ICTL Title Postal Operations Course ICTL Personnel Type MOS Data Enlisted MOS: 42A, Skill Level: SL1, ASI: F5 Page 9