Welcome to a world of expertise

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Ronald Wood
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1 Welcome to a world of expertise

2 2 Cylinder Heat Stainless Installer New product Pump training and steel climate manufacturing & Solar development heat Cylinder test pump chamber, manufacturing, labs, / solar labs, cylinder Dunleer Portadown manufacturing Portadown and Newry

Dimplex Zero Carbon Technologies Home Heating via air or ground Source heat pump Low temperature Smartrad heat emitters Unvented hot water / thermal

3 Dimplex Zero Carbon Technologies Home Heating via air or ground Source heat pump Low temperature Smartrad heat emitters Unvented hot water / thermal energy storage Hot water from a combination of solar thermal and heat pump Ventilation efficiency via MVHR Electrical consumption offset by solar pv

4 Social Housing New/Refurb Private Domestic / Self Build / New / Refurb Commercial / Residential / Leisure Multi-occupancy domestic (communal) SIH ME 4/6kW SIH ME 9/11kW SI ME 14kW SIK ME 11/16kW SI TE kW SI TEH 20 & 40kW LA TU 9-60kW LA MI 6/9kW LA MAS 9/11/16kW LA MI 12/16kW A Class 12 / 16kW

5 Range of 5 models: 12kW Single fan 16kW Single fan 8kW Single fan 6kW Single fan 4kW Single fan All monobloc Brand new development

6 Range of 4 models: 6kW single fan 9kW single fan 12kW twin fan 16kW twin fan

7 Dimplex Domestic Air Source Heat Pumps LA MS range Nominal outputs 9kW, 11kW, 16kW, single phase UK manufactured Competitively price positioned Improvement in performance Reduction in noise emissions owls wing fan from LA TU range and electronically controlled fan (9kW) WPM heat pump manager Weather compensated flow temperature Mono valent or Bi valent operation Opportunity Available stand alone or as packaged option MCS approved 7 Typical CoP (A7/W35): 3.9 Typical CoP (A2/W35): 3.4

8 Dimplex Domestic Air Source Heat Pumps LA PMS range Nominal outputs 8 and 14kW, single phase Maximum 65C water flow temperature, even at low outside temp R290 refrigerant very low GWP Deflector hoods minimise sound emissions 8 Required also for hot gas defrosting WPM heat pump manager Opportunity Available stand alone or as packaged option MCS approval pending Typical CoP (A7/W35): 3.6 Typical CoP (A2/W35): 3.1

9 Dimplex Domestic Ground Source Heat Pumps SIH ME range Single phase, high temperature Nominal outputs 4kW 6kW, 9kW, 11kW WPM heat pump manager Variable flow temperatures up to 70ºC 9 Allows 60ºC domestic hot water with heat pump operation only no supplementary immersion needed) Weather compensated flow temperature Increases annual efficiency Higher comparable CoP s than standard range SAP Appendix Q registered (6/9kW) Seasonal SPF* (ufh + DHW): 4.1 Seasonal SPF* (radiators + DHW): 3.0 *calculated to EN15316

compressor: 17kW, 21kW, 3 phase Nominal outputs twin compressor: 24kW, 30kW, 37kW, 50kW, 75kW, 100kW,

10 Dimplex Commercial Ground Source Heat Pumps SI TEH range Nominal outputs single compressor: 17kW, 21kW, 3 phase Nominal outputs twin compressor: 24kW, 30kW, 37kW, 50kW, 75kW, 100kW, 130kW Nominal outputs high temperature models: 20kW, 40kW WPM heat pump manager Weather compensated flow temperature 10 Mono valent or bivalent operation Typical CoP (B0/W35): RHI Eligible!

11 Heat Pump Packages Hydraulic Pack 1 ACCHYPK (HTG + DHW) Hydraulic Pack 2 ACSSHYPK (HTG only) MIC2013WM Water module (OEM cylinder) Individual Components Heat pumps Cylinders Hydraulic Accessories

12 Long term strategic role for heat pumps The 4 th carbon budget ascribes a prominent long-term role for heat pumps in achieving binding domestic emissions reductions The Government is has also committed consulted on to expanding the Renewable Heat Incentive to the tariffs residential for domestic sector and delivering buildings, with a long a term scheme commitment to this that effect this will support DECC all eligible 4 th Carbon Budget installations Progress Report, since July Oct The Government expects to publish details of tariff levels and eligibility this summer DECC The Future of Heating, Meeting the Challenge March 2013

13 UK Heat Strategy The Future of Heating, Meeting the Challenge

15 Domestic Air Source Heat Pump Market Summary by Sector TOTAL ASHP MARKET SPLIT BY SECTOR / / /15 Typical Heat Pumps New build kW, 6kW Social Hsg kW, 8kW Private Domestic retro kW, 12kW, 16kW Total New build: Requirement mainly for smaller units (4/6kW) due to low heating loads in new properties. Market growth limited due to slow housing market, unhelpful SAP treatment of heat pumps and builders seeking lower cost solutions Social housing: Requirement mainly for small and medium size units (6/8kW). Will be a key sector for volume installations, RHI driving uptake in off gas areas Private sector retro-fit: Requirement mainly for larger units (12/16kW). Oil boiler replacement becomes mainstream as oil prices increase and RHI helps cover marginal costs

buildings Carbon Dioxide emissions based Zero Carbon for commercial buildings by 2019

Part L Best practice in sustainable building design Policy drivers Local authority

16 Heat Pump Market Drivers Building Regulations Part L Affects all new buildings Carbon Dioxide emissions based Zero Carbon for commercial buildings by 2019 BREEAM Assessment Overall building sustainability rating Energy savings above and beyond Part L Best practice in sustainable building design Policy drivers Local authority planning policies - Merton Rule Financial incentives Renewable Heat Incentive Enhanced Capital Allowances Carbon targets/tax Increasing energy prices Particularly in off gas areas 16

17 Renewable Heat Premium Payment Contribution uplifts expected ASHP ASHP: 1300 GSHP GSHP: Solar Solar Thermal Thermal: 600 Require an EPC to be completed indication of planned RHI eligibility criteria? Stopped short of automatic grandfathering

18 Domestic RHI Rewarding Higher Efficiency Systems 1. RHI deemed, based on Renewable Heat contribution 2. Renewable Heat contribution calculated using rdsap EPC / Green Deal assessment Lower kwh/yr 3. Deeming SPF based on Heat Emitter Guide rdsap product database (SAP Q)?

19 Introducing Dimplex Smartrad 19

20 Co-efficient of Performance CoP affected by: Heat source temperature Heating water temperature (flow/return temperatures) Additional supplementary heating CoP continually varies A spot measure of performance at optimal conditions Much like car mpg figures 20

21 Space and Water Heating Heat pumps can provide both space heating and domestic hot water 35-55ºC water temperature Radiators Sub-optimal flow temperatures required, i.e. 55ºC or above Compromises heat pump efficiency SAP correction factor Need to be oversized for use with heat pumps 21

traditionally considered to compliment heat pumps well Lower temperatures required Larger

22 Space and Water Heating 22 Underfloor heating Underfloor heating is traditionally considered to compliment heat pumps well Lower temperatures required Larger surface area, typically 35 40ºC Helps heat pump run more efficiently SAP benefit Screed can act as thermal store Not always cost effective or practical Slow to respond due to high thermal mass

23 Radiators that work with heat pumps Wall mounted, intelligently controlled, fan convector heaters Easily and cost effectively installed in new or existing buildings Designed for low water flow temperature 23 Optimises heat pump CoP Reduces heat pump running costs and CO 2 emissions Ultra low water content Low thermal mass means fast response Controllable Individual room time / temperature control Space saving > 3 x output per metre of length than conventional radiator Does not require over sizing

24 Smartrad Range Range of 4 outputs: SRX080: 0.8kW SRX120: 1.2kW SRX140: 1.4kW SRX180: 1.8kW Rated at 45 C flow temp, fan speed 2 Technical manual gives full output range at varying flow temperatures Choice of White Metal, White Glass or Black Glass 24 finishes

DECC Aims to help appropriate emitter selection for heat pumps EST field trial highlighted appropriate

25 Heat Emitter Guide for Domestic Heat Pumps Guide produced by industry trade associations and DECC Aims to help appropriate emitter selection for heat pumps EST field trial highlighted appropriate emitter selection and flow temperatures as a major issue Uses a Star Rating to indicate efficiency, encouraging lower flow temps Highlights fan assisted radiators as a particularly effective and 25 flexible solution

a major issue 30 to 50 50 to 80 Uses a Star Rating to indicate efficiency, encouraging lower flow temps 80

26 Guidance Table Guide produced by industry trade associations and DECC Aims to help appropriate emitter selection for heat pumps EST field trial highlighted appropriate emitter selection and flow temperatures as a major issue 30 to to 80 Uses a Star Rating to indicate efficiency, encouraging lower flow temps 80 to 100 Highlights fan assisted radiators as a particularly effective and flexible solution 100 to to

27 Solar Termal

Solar Thermal Systems General Overview The basics Solar Thermal uses renewable energy from the sun to produce heat Solar panels produce energy from daylight

28 Solar Thermal Systems General Overview The basics Solar Thermal uses renewable energy from the sun to produce heat Solar panels produce energy from daylight Not specifically direct sunlight Means hot water can be produced even in cloudy weather The most common applications are: Domestic hot water Swimming pool heating

Solar Thermal Systems General Overview 1. Solar Thermal collector absorbs solar irradiation and converts into heat energy 2. Heat energy is removed by a heat transfer fluid (water/antifreeze) 3.

29 Solar Thermal Systems General Overview 1. Solar Thermal collector absorbs solar irradiation and converts into heat energy 2. Heat energy is removed by a heat transfer fluid (water/antifreeze) 3. Heat transfer fluid circulated by a small pump 4. Heat energy stored in a domestic hot water cylinder 5. A back up heat source is required for days when light levels are limited Boiler, electric immersion, heat pump

Technology Flat Plate Collectors The most widely used collector type in Europe Over 90% market share Ideal for domestic hot water heating or swimming pools Can be

30 Technology Flat Plate Collectors The most widely used collector type in Europe Over 90% market share Ideal for domestic hot water heating or swimming pools Can be mounted on roof or integrated into roof covering May also be mounted on flat roofs Portrait of Landscape orientation Multiple panels can be connected together in series 30

Dimplex complete solar thermal packages Everything needed in one easy to select package: 1 Solar collectors and roof fixings 1 2 3 Hydraulic

31 Dimplex complete solar thermal packages Everything needed in one easy to select package: 1 Solar collectors and roof fixings Hydraulic package Cylinder Pump station (pump, non return valve, air bleed valve, fill/drain valve) Controller Heat transfer fluid Expansion vessel

32 Selling the benefits of Heat Pumps

33 Target market RHI will drive opportunities for larger, off gas grid properties Private domestic retro fit Oil or lpg heated High fuel bills, bulk fuel purchases Higher heat loads 100% sizing rule above 11kW Existing heat distribution systems Higher flow temperatures

34 Our model house 4 bedroom detached property 5 occupants 156m 2 total floor area Circa 1920 s age Green Deal upgrades Cavity wall insulation 200mm loft insulation Double glazed 10.9kW heat loss at -3.4 C Heating via radiators (50 C) Equates to 70W/m 2 Will need a new graph to illustrate this point 26000kWh/yr space heating, 4300kWh/yr water heating

35 RHI flow chart Step Method Example Heat loss calculation EN12831 / MIS kW Select heat pump MIS % rule Dimplex A 12 M Energy calculation (kwh/yr) rdsap / GD Assessment 30,285 kwh/yr HP Installers GD Approved Deemable Renewable Heat contribution SPF based on flow temperature / Heat Emitter Guide 2.7 (heating) How audited? Hot water? kwh Renewable Heat 21,635kWh/yr RHI Payment Based on 10p/kWh 2,164

36 Benefits of High Efficiency Heat Pumps under RHI Fuel type 7 yrs RHI Flow income temp ( C) Stars HEG SPF 7 yrs fuel saving vs oil Counterf actual Capex* Total Benefit Net Benefit Oil ASHP ,908 ASHP ,624 ASHP ,382 Dimplex A Class , ,200 9,292 21,100 11,800 8,195 9,839 22,820 12,980 9,250 11,912 24,630 12,718 10,225 9,502 24,132 14,630 RHI income increases due to higher renewable heat contribution (kwh/yr) Lower fuel costs from higher SPF systems also make significant contribution Higher fuel savings at lower total investment cost to achieve from A Class provide additional benefit still * Counterfactual capex = cost of heat pump + radiator upgrades assumed oil boiler replacement cost

37 Oil boiler Heat Emitter Guide assumed ASHP performance Dimplex A Class ASHP Htg system flow temp 80C 50C 50C SPF: Heating Equivalent Star Rating 3 5 SPF: DHW Required Total kwh/yr 30,285 30,285 30,285 Paid for kwh/yr 42,020 11,577 8,650 Annual fuel cost 2,354 1,470 1,099 Heat pump size required 12-14kW 12kW Investment costs* 10,450 10,650 Fuel saving (7 years) 7,200 10,225 Potential RHI income** (7 years) 13,900 13,900 Savings and income benefit over 7 years 21,100 24,125 Net benefit over 7 years 10,650 13,475 25% better off using Dimplex A Class Dimplex SPF figures calculated using BRE approved EN15831 calculation tool *includes supply and installation of heat pump, cylinder, appropriate radiator upgrades, VAT and RHPP subsidy. assumes average fuel price inflation for oil and electricity of 5% per year **for illustrative purposes only, based on 10p/kWh per kwh of renewable heat produced. Assumes 2% RPI. Final tariff rates and eligibility criteria to be announced by DECC in Summer 2013.

38 Dimplex Renewables Support 38

39 My Green Heating 39 New website aimed at home owners and those interested in RHPP/RHI Heavily promoted using Google adwords Easy to understand info on heat pumps and solar thermal Savings calculator tool Get a quote now!

43 Online Sizing & Selection Calculator 43 calculator.co.uk New website aimed at installers Provides an online Quick Quote for projects Full product specifications, technical details, list prices Savings calculator Printed report

44 Online Sizing & Selection Calculator lator.co.uk/

45 Sizing Calculator

46 Property Type

47 Guest Logged In No Save, Print or Upgrade Option Available Insufficient Details Entered Heat Pump Selection Only Full Selection & Quote All the down sections must be completed for Quote to be generated.

48 Project Details Green arrows indicate sufficient details are entered for Quote.

49 House Details Complete basic house details, property type, floors etc

50 Details Complete All section complete and indicated green for full Quote

51 Quick Quote - Product Suitable heat pump and list price based on details entered

52 Quick Quote - Specification Technical specification and supporting pdf documents

53 Dimplex Renewables Installer Services Team Project and system design: 53 Heat loss calculations Product selection and specification Advice and guidance on system integration (hydraulics, electrics) Energy calculations 3 service levels: Quick Quote (online) Intermediate: design based on building plans Full MIS3005: including additional requirements to comply with all aspects of MCS Team: Rob Mack: Technical Manager Renewable Heat Matt Maskell: Design Engineer Jonathan Ford: Technical Manager - PV

54 Heat Pump Monitoring Portal 54

55 Heat Pump Monitoring Portal System Architecture and Data Flow 80 data points transmitted every 5 mins via GPRS or Broadband 55

56 Heat Pump Monitoring Portal Some web page examples Registration and Log in for: Home owner Installer Housing provider Dimplex technical services 56 Home page

57 Heat Pump Monitoring Portal Some web page examples For multiple properties: Instant map view of portfolio Colour coded status Overview of performance Error history 57 Centralized management

58 Heat Pump Monitoring Portal Some web page examples Multiple tabs with increasing levels of information Case study with photos and text 58 Site Information

59 Heat Pump Monitoring Portal Some web page examples 59 Simplified Views Simplified view with current: Actual and demand room temperature External temperature Flow and return temperature Energy consumption, Heat pump status Actual Daily, weekly and yearly SPF

60 Thank you Questions? 60

A w rld of new product innovation 2010 new product launches

A w rld of new product innovation 2010 new product launches HURLSTONES Solletico House 6 Potters Lane Wednesbury WS10 0AS 0121 502 2517 Welcome to our w rld Dimplex is proud to announce four new products