We Are Sorry To Hear You Are Leaving Us

Transcription

1 Employee Exit Survey Thank you for your direct feedback. We value your input 1

2 We Are Sorry To Hear You Are Leaving Us Thank you for participating in our employee exit survey. While we hate to see you go, we wish you all the best in your next endeavor. We very much appreciate your willingness to provide us with some direct feedback that will enable us to grow and improve in the area of employee satisfaction, retention and workforce environment. We value your input and appreciate your time. Why This Survey Is So Important? Our organization is working hard to create an environment where employees feel valued and respected. Our business success depends directly on the level of satisfaction and professional engagement of our employees. For us to improve and raise the degree of employee satisfaction and the overall employee experience, we invite you to share your feedback on several key areas of work life at our organization. Your direct and candid input will assist us in improving the experience of our employees and the overall success of our company in the future. Rest Assured, Private Means Private You have our word. Your responses to this survey will remain strictly confidential. We will never disclose individual results or names of survey volunteers. Survey Instructions This survey is comprised of two parts, with a total of 25 questions: If you are unsure of the answer, you can estimate or leave the question unanswered. Survey begins on next page 2

3 Part I 20 Questions: Please rank each of these 20 questions on a scale of five to, or N/A if the question does not apply. At the end of each section you can provide additional comments if you wish. Rating Scale 5 Strongly Agree 4 Agree 3 Can t Decide 2 Disagree 1 Strongly Disagree N/A Does Not Apply Roles & Responsibilities N/A 1. My job experience met my expectations 2. My workload was reasonable and achievable. 3. I had the freedom necessary to make good decisions relevant to my work. Optional: Feedback related to Roles & Responsibilities in the box below: Tools & Resources N/A 4. I had adequate materials and equipment necessary for being successful. 5. The tools and resources provided were sufficient for staying ahead of our competitors. Optional: Feedback related to Tools & Resources in the box below: Training & Development N/A 6. I received adequate training necessary to be successful in my job. 7. I was encouraged by my direct supervisor to grow and improve in order to move forward in the organization. Optional: Feedback related to Training & Development in the box below: 3

4 Compensation & Benefits Compared to other organizations in the marketplace: N/A 8. My pay was fair and competitive within the marketplace. 9. I was recognized and rewarded verbally and monetarily for my efforts. 10. My benefit package was fair and competitive within the marketplace. Optional: Feedback related to Compensation & Benefits in the box below: Work Environment N/A 11. I had good working relationships with my co-workers. 12. There was a healthy team atmosphere in my workplace. Optional: Feedback related to Work Environment in the box below: Management My manager/supervisor: N/A 13. Set clear and supportive expectations. 14. Provided timely and constructive feedback relating to my performance. 15. Displayed strong and effective communication skills. 16. Listened to and valued my opinions. 17. Provided regular feedback, encouragement and counsel when appropriate. Optional: Feedback related to Management in the box below: 4

5 The Organization I m Leaving N/A 18. I would recommend this organization to others as a potential employer. 19. I believe this organization truly values its employees. 20. I would not hesitate to work at this organization again in the future. Optional: Feedback related to the organization I m leaving in the box below: Reason for Leaving? Part II - Five Questions: Please answer each question below. 27. My primary reason for leaving this organization was due to : (select one or more). Change in career/industry Better job opportunity Staying at home Returning to school Moving Military service Health Related Retirement Laid off/downsizing Work environment Work schedule Too little pay and/or benefits Manager/supervisor Lack of career opportunity Personal/family needs Performance or conduct issues within work group If Other, please explain: Other 2. Did you have the tools, support, and work environment you felt were necessary to guarantee a positive customer service experience? Yes Additional Comments: No 3. Would you recommend our organization to your friends, family and/or business associates? Yes No Additional Comments: 5

6 4. My decision to leave this organization could possibly have been prevented. Yes No Please explain your response: 5. What did you enjoy most and least about working for our organization? Survey finished! Once again, thank you for your participation and best of luck to you in your new endeavors. 6