SCCE Midwest Conference. Frank L. Taber Director, Global Ethics & Compliance Hospira April 29, 2011

Transcription

1 SCCE Midwest Conference Frank L. Taber Director, Global Ethics & Compliance Hospira April 29, 2011

2 Agenda Reputation across the organization Engaging resources Executive involvement Our attitude An example of continuous improvement Adding value and results

3 Group Exercise How are we perceived? How do we want to be perceived?

4 Perceptions Should we despise the term cop? Should we work to eliminate that perception? Some Highlights from Roy s Letter from the CEO (December 2010)

5 Our Foundation Knowing our business and our customers Internal customers External customers Current risk profile Our organization s 3 year plan The 3 year plan for our ethics & compliance program Our internal resources Knowing Our E & C subject matter well and remaining abreast of developments

6 Effective Leadership at the Top Use a steering committee approach Senior leaders of our organizations can provide input on risks and priorities Meet quarterly Discuss our 3 year plan Discuss operation of the program Enlist their help to set tone Opportunity to show progress toward goals/ objectives and continuous improvement

7 The Importance of Cross-Functional Collaboration Teamwork and Communication Are Critical To protect our stakeholders and ensure our program s success we must properly utilize the resources within our organization We do not have enough time, knowledge, skill, technologies or people on our ethics/ compliance team to succeed at our jobs ALONE We must be highly successful in engaging others to HELP US Our team consists of all the enabling functions within our organization as a whole as well as certain employees outside of those functions Everyone is already involved in ethics & compliance in their decisions and actions each day

8 IT Internal Audit Finance Public Affairs Human Resources Legal Security Others Internal Resources

9 The Importance of Cross-Functional Collaboration A few points to consider What do they do well? What types of technology do they employ? Location and availability of their team members? Are they helping to deliver an effective program? Should they? What steps can we take to effectively engage with them? How often do we meet with them to discuss issues and needs as well as what has gone well and how to improve? Have we really ever asked for their opinion and listened?

10 Global Network Use of a network has benefits Work cross-functionally empowering better understanding and decision making Wise use of existing resources and opportunities for development of others Helps with communication to and buy in from business units Expands our effectiveness and productivity without additional hires Helps to identify areas for improvement earlier Helps to identify problems earlier Bring acquisitions into the fold earlier

11 Our Mindset Counts Position the program in a positive way What you can do, not just what you can t do Not being overly impressed with our titles, being humble in the good sense of the word is effective, not weak Our attitude-we don t own our Codes, they are shared by all employees Shared responsibility is also true of certain compliance areas-(e.g. Sunshine compliance participation by IT and Finance) Get other functions involved early and allow them to do what they do best

12 How We Present Ourselves Sometimes people want to pitch a grenade and walk away, we can t We should strive to be a source of information and benchmarking, and present options for addressing/solving issues What about the term HR Business Partner? How are we viewed? As a cop or a partner?

13 This: Outcome Example-Continuous Improvement Or this: Hospedia Link

14 Results Perceptions of value add take care of themselves and real value is created and demonstrated when we approach our roles with the right attitude and tone, effectively engage the resources available to us, seek out and rely upon executive participation in program governance and by holding up solid examples of continuous improvement.

15 Thank You!