Sacramento Public Library Authority

Transcription

1 Sacramento Public Library Authority December 7, 2016 Agenda Item 22.0: Human Resources Update: Revised Position Descriptions, Reorganization, Position Control TO: FROM: RE: Sacramento Public Library Authority Board Rivkah K. Sass, Library Director Liane Lee, Human Resources Manager Human Resources Update: Revised Position Descriptions, Reorganization, Position Control RECOMMENDED ACTION(S): Adopt Resolution 16-37, approving the revised position descriptions outlined in Exhibits A through D and upgrading positions as noted in the Position Control Report, Exhibit E. REASON FOR RECOMMENDATION Library staff are in the process of reviewing position descriptions and revising them accordingly to better meet the needs of the system. Position Descriptions The Community Services Manager title has been changed to Community Engagement Manager and the position duties have been updated to more accurately reflect the need to plan, direct and review activities and operations of the Sacramento Public Library s partnerships, outreach and volunteers services, as well as to secure and oversee grants and other funding opportunities. The position title has been changed to Community Engagement Manager to emphasize the Library s commitment to increasing awareness and support for Sacramento Public Library through community-focused programs and services. The Collection Management Services Manager title has been changed to Collection Services Manager in conjunction with a departmental reorganization. The position description has been updated to more accurately reflect the scope of responsibilities to plan, direct and review activities and operations related to the Sacramento Public Library s print, audiovisual and digital collections, including circulation coordination, resource sharing, and integrated library system (ILS) administration. The position title has been changed to Collection Services Manager to emphasize the support services the department provides to ensure the successful operation of the Sacramento Public Library. Staff also revised the title of Early Literacy Specialist to Early Learning Specialist. This change more accurately reflects the current terminology, as well as the work that is being done to help develop library services for families of children from birth to age 5 that is focused on all aspects of learning and brain development, not just reading readiness. The position descriptions of Library Services Assistant and Technology Assistant have been merged to create one position description with the title of Library Assistant. The merging of these two position

2 Sacramento Public Library Authority December 7, 2016 Agenda Item 22.0: Human Resources Update: Revised Position Descriptions, Reorganization, Position Control descriptions results in a better reflection of the current work and expectations and facilitates the level of technology support required for our patrons and programs. At the March 24, 2016 Authority Board Meeting, the Library Director was authorized to make minor changes to management job descriptions (Resolution No ) and inform the Sacramento Public Library Authority Board of changes within two regular Authority Board meetings. Minor changes have been made to the position descriptions of Youth and Literacy Services Manager and Public Services Manager. The Youth and Literacy Services Manager position description was revised and approved by the Board on August 25, 2015 (Resolution No ). The position was designed to manage both youth services and adult literacy at a time when budgetary concerns forced the Library to hold the Community Services Manager position vacant. Staff are bringing this recommendation before the Board again, as it has been revised to more accurately depict the duties and responsibilities of the position in managing youth services and serving youth through the age of 18. Staff recommend that the title be changed to Youth Services Manager. Reorganization of the Collection Services Department The Collection Services Department is undergoing a reorganization to strengthen support for the public services staff and clarify CSD system-wide functions along with roles within the department. The net result is the upgrade of two Library Supervisor I positions to Library Supervisor II and the reclassification of a Librarian to Library Supervisor I to account for supervisory responsibilities. The changes to the department include: Combining the Acquisitions and Collection Departments; Combining Cataloging, Processing and Digital Content development; Creating a Discovery Services unit; Adding metadata services for Sacramento Room digitization projects; Adding AMHS/system-wide materials distribution responsibilities under the umbrella of an Access/ILS unit; Changing the following positions as reflected in the Position Control Report: FTE Current Classification Proposed Position 2.0 Library Supervisor I Library Supervisor II 1.0 Librarian Library Supervisor I FISCAL IMPACT The reorganization of the Collection Services Department does not result in an increase in FTE, but rather a realignment of existing positions. The resulting changes represent approximately $7,000 per year in salary savings.

3 Sacramento Public Library Authority December 7, 2016 Agenda Item 22.0: Human Resources Update: Revised Position Descriptions, Reorganization, Position Control First 5 Sacramento Commission for the Raising Readers Early Literacy Initiative On July 23, 2015, the Board adopted Resolution 15-24, approving the implementation agreement with First 5 Sacramento Commission for the Raising Readers Early Literacy Initiative. The grant included funding for three staff positions: 1.0 FTE Library Associate and two 0.5 FTE Library Services Assistant. With permission from the First 5 Sacramento Commission we will be converting one of the two 0.5 FTE Library Services Assistant (LSA) positions into a 1.0 FTE LSA position and once recruitment is completed eliminating the remaining.5 FTE. Changes will be reflected in the next Position Control report. Additional outreach to housing sites is needed to identify strategies to reach families of kids 0-5, especially non-english speakers. Converting to a full time position will allow the Raising Readers staff to have more consistency of service across all housing sites and better meet the changing needs of this project. The 1.0 FTE LSA will assume more daily operations responsibility so that the Library Associate will be freed up to devote more time to partnership development and relationship building. FISCAL IMPACT None ATTACHMENT(S): Resolution 16-37, approving the revised position descriptions outlined in Exhibits A through D and upgrading positions as noted in the Position Control Report, Exhibit E.

4 Sacramento Public Library Authority RESOLUTION NO Adopted by the Governing Board of the Sacramento Public Library Authority on the date of: December 7, 2016 APPROVING THE SACRAMENTO PUBLIC LIBRARY AUTHORITY REVISED POSITION DESCRIPTIONS FOR COMMUNITY ENGAGEMENT MANAGER, EARLY LEARNING SPECIALIST, LIBRARY ASSISTANT AND COLLECTION SERVICES MANAGER AS SET FORTH IN EXHIBITS A, B, C and D AND UPGRADING POSITIONS AS NOTED IN EXHIBIT E NOW THEREFORE BE IT RESOLVED BY THE GOVERNING BOARD OF THE SACRAMENTO PUBLIC LIBRARY AUTHORITY AS FOLLOWS: 1. Approve the revisions to the Community Engagement Manager position description as set forth in Exhibit A. 2. Approve the revisions to the Early Learning Specialist position description as set forth in Exhibit B. 3. Approve the revisions to the Collection Services Manager position description as set forth in Exhibit C. 4. Approve the revisions to the Library Assistant position description as set forth in Exhibit D. 5. Modify the positions noted in the Position Control Report, Exhibit E Rick Jennings II, Chair Don Nottoli, Vice Chair ATTEST: Rivkah K. Sass, Secretary By: Linda J. Beymer, Assistant Secretary ATTACHMENT: Exhibit A: Position Description Community Engagement Manager Exhibit B: Position Description Early Learning Specialist Exhibit C: Position Description Collection Services Manager Exhibit D: Position Description Library Assistant Exhibit E: Position Control Report

5 COMMUNITY ENGAGEMENT MANAGER Board Approved: 10/2008 Revision: 5/22/ /07/2016 Department: Administration Unit: Unrepresented Management Grade: Management Broadband FLSA Status: Exempt Position Description BASIC FUNCTION Plan, direct and review activities and operations of the Sacramento Public Library s community engagement initiatives, including adult literacy, system-wide programing, partnerships, outreach and volunteer services; identify opportunities to collaborate with community partners; oversee outreach activities; work collaboratively with staff to identify grants and other funding opportunities; manage development of proposals and oversee projects; manage and provide leadership in the development of system-wide programs, partnerships, plans, policies and procedures. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) 1. Plan, manage, organize and assess activities of the Library s Community Engagement Initiatives, including adult literacy, system-wide programing partnerships, outreach and volunteer services; 2. Lead the Library s efforts to provide quality adult literacy and learning services to the community; 3. Work collaboratively with staff to identify grants and funding opportunities, develop proposals and coordinate oversight; 4. Work with partner agencies to assess the Library s role in meeting community needs; develop strategies for the implementation and evaluation of services and programs; 5. Motivate, develop, train and direct staff in a collaborative team environment; 6. Employ strong time-management and organizational skills; 7. Cultivate, create and innovate approaches to problem resolution and the delivery of programs and services; initiate and participate in problem-identification and problem-solving across the library system; 8. Assign and prioritize work and projects for staff; monitor work flow; implement and administer policies and procedures; review and evaluate work; 9. Assist in recruitment and hiring; train and evaluate staff; 10. Supervise development and administration of budget; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; 11. Ensure that Library customer-service needs are meet through analysis, community studies, customer requests and feedback; 12. Promote the Library within its service area; represent the Library to other agencies and organizations; make formal and informal presentations; work with the Library Foundation and Friends of the Library; 13. Prepare, maintain and provide statistics and reports based on a variety of files, lists and databases; write letters, memos, reports and summaries; 14. Promote the Library within the Sacramento community; represent the Library to other agencies and organizations; work with public and private agencies to bring cultural and community programs to the Library and Library programs to cultural and community groups; 15. Travel throughout the library service area; 16. Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: Sacramento community organizations, agencies, leaders and stakeholders; Principles and practices of public outreach activities, strategies regarding community involvement and volunteer services; Correct English usage, punctuation, spelling and grammar;

6 JOB DESCRIPTION COMMUNITY ENGAGEMENT MANAGER Principles and practices of budget preparation and administration; Current and emerging trends and innovations in library services; Principles and practices of intellectual freedom and the Library Bill of Rights. Ability to: Identify grants and funding opportunities; Manage and develop proposals and oversee projects; Communicate utilizing excellent interpersonal, oral and written communication skills; Act as an effective and articulate representative of Sacramento Public Library to the public, partner agencies and local officials; Establish and maintain effective working relationships with a broad spectrum of organizations; Exercise sound judgment and make independent decisions; Learn, interpret, explain and apply Sacramento Public Library s policies and procedures; Prepare accurate and reliable documents and reports containing findings, conclusions and recommendations; Model and provide excellent customer service; Establish priorities, organize work; meet schedules and timelines; Effectively supervise and manage personnel; Operate personal computer and software programs; EXPERIENCE Five (5) years of library experience is required. Three (3) years of experience in a supervisory/managerial capacity within a library system, business or non-profit entity is required. The supervisory/managerial experience can be encompassed within the 5 years of library experience or in addition to it. Experience identifying, writing and managing grants is highly preferred. EDUCATION Master s degree in Library and Information Science from a university accredited by the American Library Association (ALA) is required. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Driver License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required. OTHER REQUIRMENTS Personal transportation for job-related travel WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone;

7 JOB DESCRIPTION COMMUNITY ENGAGEMENT MANAGER See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

8 Board Approved: 10/23/2008 Revision: 12/07/2016 Department: Collection Services Unit: Management Grade: Management Broad Band FLSA Status: Exempt Position Description COLLECTION SERVICES MANAGER BASIC FUNCTION Plan, direct and review the activities and operations of the Collection Services Department, including selection, acquisition, cataloging and processing of the Library s collection of materials and digital resources, administration of the Integrated Library System (ILS), and coordination of circulation services; coordinate assigned activities with other library services and outside agencies; provide leadership in development of system-wide plans, policies and procedures. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Lead in the development, implementation and evaluation of resources, services and activities of the Collection Services Department; Participate in the assessment of long-term Library service needs of communities and target populations served; research, develop and recommend strategies and programs to meet those needs; Create a comprehensive collection development plan for the Library; establish direction and priorities for ensuring a responsible collection; develop and coordinate new services accordingly; Oversee the selection, acquisition, cataloging, process and maintenance of the Library s materials and digital resources; Manage and coordinate the administration of the ILS and all related vendor products and services to provide a public interface to customer accounts and the Library catalog. Oversee the evaluation, procurement, troubleshooting and training of database subscriptions; Oversee circulation services, including Interlibrary Loan (ILL), LINK+ California/Nevada cooperative resource sharing program and collection agency activities; Manage and monitor materials flow to ensure timely access to the collection; implement strategies to maximize productivity. Develop streamlined, centralized processes for managing materials, digital content and staff resources; Oversee procurement, maintenance and system administration of the ILS to manage the collection, the collection budget and circulation services; Build and maintain positive relationships with publishers, vendors and system-wide staff; Administer competitive bid processes, product-testing and services assessments; oversee or perform vendor negotiations for services and materials relating to any aspect of the services provided by the Collection Services Department; Develop and administer the budget for the department; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; administer approved budget; Administer the Library s collection budget, allocate funds for system-wide needs and to branches; implement mid-year adjustments; act as a liaison with public services staff to allocate and administer gift funds for materials; Extract and analyze data, provide internal and external financial and statistical reports; Participate in the management team, recommending policy and long-range planning, budget recommendations and adjustments; Lead and participate in system-wide committees, task forces and trainings; Initiate and participate in identifying and solving problems across the Library system; seek out creative and innovative approaches to service and program delivery and problem resolution;

9 JOB DESCRIPTION COLLECTION SERVICES MANAGER Assist in recruitment and hiring; train, supervise, motivate and evaluate personnel; support employees to ensure quality job performance; implement disciplinary action; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Library functions related to developing and managing large collections in all formats, including integrated library systems, bibliographic utilities, cataloging and classification systems, and acquisitions management; 2. Principles and practices of budget preparation and administration; 3. Public agency procurement principles and contract management; 4. Modern public library operations, resources, services and activities; 5. Federal, state and local laws, regulations and ordinances; 6. Current and emerging trends and innovations in library services; 7. Principles and practices of intellectual freedom, open access and the Library Bill of Rights; 8. Correct English usage, punctuation, spelling and grammar. Ability to: 1. Set, communicate and achieve a standard of excellence for the department; 2. Learn, interpret, explain and apply Sacramento Public Library s policies and procedures; 3. Develop proposals and manage projects; 4. Negotiate database and digital content licenses; 5. Develop, analyze, monitor and control budgets; 6. Effectively lead and manage personnel; establish and foster a culture of teamwork and cooperation; 7. Model and provide excellent customer service; anticipate customers needs and deliver services by focusing on the customer; 8. Communicate both orally and in writing in a clear and concise manner; 9. Choose an effective course of action and develop appropriate solutions; 10. Establish priorities, organize work; meet schedules and timelines; 11. Exercise sound judgment and make independent decisions; 12. Prepare accurate and reliable documents and reports containing findings, conclusions and recommendations; 13. Pay attention to details and maintain accurate records; 14. Work with information in confidence and with discretion; 15. Keep current by reading professional publications, newsletters, trade journals, newspaper and magazines; 16. Understand and carry out oral and written direction; 17. Act as a representative of Sacramento Public Library; make formal and informal presentations; 18. Operate personal computer and software programs. EXPERIENCE Five (5) years direct experience working with a library collection and three (3) yeas at a supervisory level or higher is required. Previous experience with collections management or major project management is preferred. EDUCATION Bachelors degree from an accredited college or university is required. Master s degree in Library Science from an American Library Association (ALA)-accredited college or university is required. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Drivers License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required.

10 JOB DESCRIPTION COLLECTION SERVICES MANAGER OTHER REQUIREMENTS Personal transportation for job-related travel WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

11 Board Approved: 3/26/2015 Revision: 12/07/2016 Department: Youth Services Unit: Library Unit Grade: 7 FLSA Status: Non-Exempt Position Description EARLY LEARNING SPECIALIST BASIC FUNCTION Develop, plan, facilitate, coordinate and deliver early literacy programming, services and outreach that support families with children from birth to age 5, along with preschools, daycare providers and community agencies; coordinate outreach activities and programming with branch staff and outside agencies. MAJOR DUTIES AND RESPONSIBILITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Plan, manage, organize and deliver programs that support families with children from birth to age 5, along with preschools, daycare providers and community agencies; Coordinate early literacy-related programming for children, parents, caregivers and community agencies in Sacramento County and the City of Sacramento; Conduct outreach activities for preschools, daycare providers, regional educational service districts, homeschool cooperatives and educational conferences; coordinate outreach activities and program delivery with Youth Services librarians; Act as liaison and primary contact for service providers for children from birth to age 5 within the Sacramento Public Library service area; Work with the Youth Services Manager and librarians to develop and implement best practices for serving children from birth to age 5 and their families; Facilitate relationships between Sacramento Public Library (SPL) librarians and preschools, daycare providers, home-school cooperatives, etc.; Facilitate the design and delivery of programs; Coordinate development of customized age- and reading-level-appropriate book collections (bibliographies) and webliographies for children from birth to age 5. Promote SPL within its service area; represent SPL to other agencies and organizations; Plan, develop and present formal and informal presentations; Develop, prepare and maintain reports, summaries, files and databases; Develop and deliver training regarding effective early literacy programming and outreach for Library staff; Travel throughout the Sacramento area; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Child development and early-literacy practices; 2. Library resources that support early literacy and learning; 3. Sacramento educational institutions and community agencies; 4. Correct English usage, punctuation, spelling and grammar; 5. Current and emerging trends and innovations in early literacy, school readiness and library services. Ability to: 1. Communicate utilizing excellent interpersonal, oral and written communication skills; 2. Act as an effective and articulate representative of Sacramento Public Library; 3. Effectively present information to groups using visual aids (PowerPoint, etc.); 4. Develop and deliver training to diverse groups; 5. Work with young children and their caregivers, instill passion for reading and promote lifelong learning;

12 JOB DESCRIPTION EARLY LITERACY SPECIALIST 6. Establish and maintain effective working relationships; 7. Exercise sound judgment and make independent decisions; 8. Learn, interpret, explain and apply Sacramento Public Library s policies and procedures; 9. Prepare accurate and reliable documents and reports containing findings, conclusions and recommendations; 10. Model and provide excellent customer service; 11. Establish priorities and organize work; meet schedules and timelines; 12. Effectively coordinate activities and relationships on behalf of the Library; 13. Operate personal computer and software programs. EXPERIENCE Two (2) years experience as a Youth Services Librarian is required. EDUCATION Master s degree in Library Science from an American Library Association (ALA)-accredited university is required. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Drivers License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required. OTHER REQUIREMENTS Personal transportation for job-related travel WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

13 Board Approved: 01/27/2011 Revision: 12/07/2016 Department: Central, Branches, Collection Services Unit: Library Unit Grade: 2 Position Description LIBRARY ASSISTANT BASIC FUNCTION Provide customer service under supervision in a variety of settings that generally include extensive contact with the public; assist library customers in using library materials, services and technologies; answer basic-information questions, support the acquisition, processing and circulation of library materials and technology; assist customers with the use of public computers, related technologies and computer-related questions; troubleshoot printers and software; administer Internet access process for customers; assist in the general operation and maintenance of technology classrooms. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Provide effective customer service to external and internal users; Provide clerical and technical support to the operations of the organization to ensure timely delivery of information, materials and programs to Library users; Assist external and internal customers in person, over the telephone or through electronic communication in using the Library, materials, equipment and technology; Resolve customer issues within established policies and procedures; Receive and process cash, check and credit/debit card payments of fines and fees; Assist with and perform opening and closing duties at Library branches; Prepare, maintain and provide statistics and reports; Assist in training other library services assistants, shelvers and volunteers; Attend meetings and participate in various team activities throughout the system; Provide customer assistance with public access technology, including but not limited to: device (computer, tablet, e-reader, etc.) and peripheral device support; approved software installed on SPL computers; use of Library applications, support of Library online resources such as Overdrive, Zinio, electronic databases, etc.; public Internet access; downloading online resources and new and emerging Library technology; Contact the Information Technology (IT) Department or IT Help Desk for additional technology assistance for more complex issues; Assist in the general operation and maintenance of public computer areas or technology classrooms; Create documentation and guides to assist Library customers and staff in using library technologies; Make recommendations for more effective, innovative programming and assist with promotion and delivery of content; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Effective customer-service techniques in a wide variety of situations with a diverse customer population; 2. Effective English communication and usage; spelling, grammar and punctuation; basic alphabetical and numeric filing methods; basic mathematical principles; 3. Principles and procedures of record-keeping; 4. Current office methods, equipment, practices and procedures, including PC usage and familiarity with word processing; 5. Personal computers, office software applications and multimedia equipment; 6. Microsoft Office Suite, the Internet, ing systems and other relevant software packages.

14 POSITION DESCRIPTION LIBRARY ASSISTANT Ability to: 1. Adapt to a rapidly changing environment and learn new skills; 2. Follow a sequential workflow and maintain attention to accuracy, detail and neatness; 3. Learn, understand, interpret and apply Sacramento Public Library s policies and procedures; 4. Act as a representative of Sacramento Public Library to the public; 5. Effectively troubleshoot technology problems; 6. Learn library-specific applications; 7. Master all procedures related to assigned work area; 8. Communicate utilizing excellent interpersonal, oral and written communication skills; 9. Maintain a pleasant and productive working atmosphere; maintain composure and work effectively, even when under pressure; 10. Model and provide effective customer service; take initiative to ensure a positive and successful customer experience; 11. Establish priorities and organize work; meet schedules and timelines; 12. Establish and maintain effective working relationships and work as a team; 13. Work a flexible schedule, including evening and weekend shifts; 14. Keyboard, word-process or enter data at a speed and accuracy level necessary for successful job performance; 15. Perform basic search and retrieval of information using a variety of technologies; 16. Possess attention to detail and follow through on tasks effectively and efficiently. EXPERIENCE Six months experience in a high-volume, customer-service position is preferred. One (1) year of recent (within the last three years) experience in using, supporting and/or maintaining common computer applications and equipment is preferred. EDUCATION High school diploma or equivalency is required. OTHER REQUIREMENTS A valid Class C California Driver s License may be required for some positions at the time of appointment. Personal transportation for job-related travel. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED If the position requires possession of a valid Class C California Driver s License, then proof of satisfactory Department of Motor Vehicle (DMV) clearance will be required. WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily in an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone;

15 POSITION DESCRIPTION LIBRARY ASSISTANT See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

16 SACRAMENTO PUBLIC LIBRARY AUTHORITY POSITION CONTROL REPORT December 7, 2016 FY FY Approved Proposed September 22, 2016 December 7, 2016 Change Accountant/Budget Analyst 1 1 Accounting Specialist 2 2 Administrative Analyst 1 1 Administrative Assistant 3 3 Administrative Technician 1 1 Adult Learning and Literacy Supervisor 1 1 Assistant Director - Infrastrucure 1 1 Assistant Director - Public Services 1 1 Building Maintenance Worker 2 2 Capital Projects Manager 1 1 Circulation Supervisor Collection Management Services Manager Collection Services Manager Communications Assistant 1 1 Communications and Virtual Services Manager 1 1 Community Engagement Manager Community Services Manager Creative Project Coordinator 1 1 Custodial and Logistics Supervisor 1 1 Custodian Deputy Library Director 1 1 Early Learning Specialist Early Literacy Specialist Events Coordinator Facilities Operations Manager 1 1 Field Custodial Supervisor 1 1 Finance Manager 1 1 General Services Worker Human Resources Analyst 2 2 Human Resources Manager 1 1 Human Resources Technician 1 1 Information Technology Supervisor 1 1 Information Technology Technician 2 2 Integrated Library Services Supervisor 1 1 K-12 Specialist 1 1 Librarian Library Assistant* Library Associate* 4 4 Library Communications Analyst 1 1 Library Director 1 1 Library Program Specialist 1 1 Library Services Assistant Library Services Specialist 1 1 Library Supervisor I Library Supervisor II Library Supervisor III Materials Handler 1 1 Procurement and Contracts Coordinator 1 1 Public Information Coordinator 1 1 Public Services Manager 3 3 Safety/Security Coordinator 1 1 Senior Accounts Payable Technician 1 1 Senior Budget/Finance Analyst 1 1 Senior Information Technology Analyst 2 2 Senior Information Technology Technician 2 2 Senior Maintenance Worker 1 1 Senior Payroll Technician 1 1

17 FY FY Approved Proposed September 22, 2016 December 7, 2016 Change Special Projects and Remodeling Coordinator 1 1 Technology Assistant Visual Communications Specialist 1 1 Volunteer Coordinator 1 1 Youth and Literacy Services Manager Youth Services Manager Total FTEs FTEs are full-time equivalent positions, equating part time positions into fraction of a full time position. *There are two grant funded positions included one FTE Library Associate and one FTE Library Assistant - starting July 1, 2015 and ending June 30, 2018.

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