Sacramento Public Library Authority

Transcription

1 Sacramento Public Library Authority December 16, 2014 Agenda Item 16.0 Position Descriptions and Control Update TO: FROM: RE: Sacramento Public Library Authority Board Rivkah K. Sass, Library Director Liane Lee, Human Resources Manager Position Control Update RECOMMENDED ACTION(S): Adopt Resolution 14-43, approving the position descriptions for Assistant Director Infrastructure; Assistant Director Public Services; Communications and Virtual Services Manager; Facilities Operations Manager; and Integrated Library Services Supervisor, as set forth in Exhibits A through E; and approving the Position Control Update as set forth in Exhibit F. REASON FOR RECOMMENDATION The Positon Control Listing will show the following reductions/increases: Addition of FTE: One (1) 1.0 FTE for Assistant Director Infrastructure One (1) 1.0 FTE for Assistant Director Public Services One (1) 1.0 FTE for Librarian (Central Library) One (1) FTE for Facilities Operations Manager One (1) FTE for Integrated Library Services Supervisor Assistant Director Infrastructure is a new position being created by modifying the IT Manager position. The alignment of Technology, Collection Services Department, and Communications and Virtual Services under an assistant director makes sense because of the heavy reliance on IT services to operate and provide services to the public and staff, and the need for long-range infrastructure planning. Staff anticipates that this alignment will provide adequate flexibility in staffing and promote cross-unit teams. Assistant Director Public Services is a new position that will report to the Library Director and will have direct reporting responsibilities for Library public services departments including, but not limited to, Branch Services, Central Library, Youth and Literacy Services and Community Services and Outreach. Staff anticipates that this alignment will provide adequate flexibility in staffing and promote cross-unit teams. The Librarian (Central Library) position was included in the final position budget model and is needed at the Central Library to replace a Librarian position that was moved to the Community Services Department. The Facilities Operations Manager is a revised position title that will replace the existing position of Director of Facilities. This position is needed to oversee the work and services of the Facilities Department. This positon will report to the Deputy Library Director. The vacant positon of Facilities Director will not be filled. The Integrated Library Services Supervisor job description was developed to reflect the duties and responsibilities being performed by the incumbent in the position. The increase in FTE shows the change from the current position of Information Technology Supervisor.

2 Sacramento Public Library Authority December 16, 2014 Agenda Item 16.0 Position Descriptions and Control Update Reduction of FTE: One (1) 1.0 FTE for Director of Facilities One (1) 1.0 FTE for IT Manager One (1) 1.0 FTE for Information Technology Supervisor The positon of Facilities Director is currently vacant and will not be filled. The new position of Facilities Operations Manager is a revised position title that replaces the existing position of Director of Facilities and will oversee the work and services of the Facilities Department. It is expected that the vacancy will be filled below the previous manager s salary, therefore creating a potential savings to the current budgeted amount in addition to vacancy savings. The position of IT Manager will not be filled once vacant. The new position of Assistant Director Infrastructure will oversee Technology, the Collection Services Department, and Communications and Virtual Services departments. One (1) of the two (2) Information Technology Supervisor positions is being reclassified into the position of Integrated Library Services Supervisor. The decrease in FTE reflects this change. FISCAL IMPACT: The fiscal impact is as follows for the new positions: Assistant Director Infrastructure The fiscal impact is approximately an additional $30,727 for a fiscal year ($168,750 in total), and about $16,000 for the remainder of the current fiscal year, including salary and benefits. Assistant Director Public Services The fiscal impact for this position is approximately $168,750 for a fiscal year, and approximately $85,000 for the remainder of the current fiscal year, including salary and benefits. Communications and Virtual Services Manager This position was outlined and approved by the Authority Board at its September 25, 2014 meeting as part of the FY Final Budget, Position Control and Fine & Fee Structure. The fiscal impact of this position for a fiscal year is budgeted for $96,500 for the period September 2014 to the end of the fiscal year. Current vacancy savings are approximately $24,125 and will continue to increase until the position is filled. Facilities Operations Manager The position is budgeted with salary and benefits at $160,276 for the fiscal year. Fiscal year-to-date vacancy savings are approximately $44,500 and will increase until the position is filled. Next fiscal year expenses for this position are not anticipated to exceed the current budgeted amount. Librarian (Central Library) This position was included in the May preliminary and September final FY budget requests to the Board, and approved. The position is in the budget in an amount of $88,200, including salary and benefits. However, the position was not included in the Position Control inventory and was therefore not counted

3 Sacramento Public Library Authority December 16, 2014 Agenda Item 16.0 Position Descriptions and Control Update as an additional FTE. The Library is now requesting the addition of this position to the Position Control inventory and approval to fill this needed position. Fiscal impact will be approximately half of the budgeted amount, or $44,100 for the remainder of the current fiscal year. ATTACHMENT(S): Resolution 14-43, approving the position descriptions for Assistant Director Infrastructure; Assistant Director Public Services; Communications and Virtual Services Manager; Facilities Operations Manager; and Integrated Library Services Supervisor, as set forth in Exhibits A through E; and approving the Position Control Update, as set forth in Exhibit F.

4 Sacramento Public Library Authority RESOLUTION NO Adopted by the Governing Board of the Sacramento Public Library Authority on the date of: December 16, 2014 APPROVING THE SACRAMENTO PUBLIC LIBRARY AUTHORITY POSITION DESCRIPTIONS AS SET FORTH IN ATTACHMENTS A THROUGH E AND THE POSITION CONTROL UPDATE AS SET FORTH IN EXHIBIT F NOW THEREFORE BE IT RESOLVED BY THE GOVERNING BOARD OF THE SACRAMENTO PUBLIC LIBRARY AUTHORITY AS FOLLOWS: 1. Approve the following position descriptions: Assistant Director Infrastructure Assistant Director Public Services Communications and Virtual Services Manager Facilities Operations Manager Integrated Library Services Supervisor 2. Approve the Position Control Update as set forth in Exhibit F Angelique Ashby, Chair Jeff Slowey, Vice-Chair ATTEST: Rivkah K. Sass, Secretary By: Linda Beymer, Assistant Secretary ATTACHMENT: Exhibit A: Position Description - Assistant Director Infrastructure Exhibit B: Position Description - Assistant Director Public Services Exhibit C: Position Description - Communications and Virtual Services Manager Exhibit D: Position Description - Facilities Operations Manager Exhibit E: Position Description - Integrated Library Services Supervisor Exhibit F: Position Control Update

5 Item 16.0, Exhibit A Board Approved: 12/16/2014 Revision: Department: Administration Unit: Unrepresented Management Grade: Management Broad Band FLSA Status: Exempt Job Description Assistant Director - Infrastructure BASIC FUNCTION Executive-level position that oversees, plans, directs and reviews the activities and operations of units responsible for library infrastructure and support, including, but not limited to, Information Technology, Collection Services, and Communications and Virtual Services departments; provide highly responsible and complex staff assistance to the Library Director and Deputy Director; support the larger scope of information services for the Library; coordinate assigned activities with other library services and outside agencies; participate in development of system-wide strategic plans, policies and procedures; provide supervision and leadership to staff. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Work closely with Director, Deputy Director and Assistant Director Public Service to provide management oversight for major operations of the Library; Assist the Library Director in the work of planning and operating the Library, providing leadership and support to Library and operation services; Provide vision, leadership and direction for managers, including, but not limited to, Information Technology, Collection Services, and Communications and Virtual Services in planning, managing and delivering innovative, effective and efficient library information services and improvements; Develop strategic plans and objectives of the Information Technology department by aligning to the organization s service objectives; provide leadership for strategic plan development for Collection Services and Communications and Virtual Services departments; Supervise the development and administration of departmental budget(s); forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; oversee budget development of Collection Services and Communications and Virtual Services; Assess long-term Library service needs of communities and target populations served; research, develop and recommend strategies and programs to meet those needs; direct and oversee implementation and evaluation of services and programs; Assist in the selection of staff; train, motivate and evaluate personnel; coordinate and participate in the development of employee work plans, goals and objectives; Work with employees to correct deficiencies; implement discipline and termination procedures; Participate in management team, recommending policy, long-range planning, and budget recommendations and adjustments; Lead and participate in system-wide committees, task forces and staff training; Initiate and participate in identifying and solving problems across the Library system; seek out creative and innovative approaches to service and program delivery and problem resolution; Respond to and resolve Library customer issues, concerns and complaints; Ensure that Library customer service needs are met through analysis, community studies, customer requests and feedback; Promote the Library within its service area; represent the Library to other agencies and organizations; make formal and informal presentations; work with the Friends of the Library affiliates of the branches; Measure, prepare, collect, interpret, analyze and summarize data for reports; Work successfully with the Library Authority Board and Library support agencies, including the Foundation,

6 JOB DESCRIPTION ASSISTANT DIRECTOR - INFRASTRUCTURE Friends, potential funders, partner agencies, professional and institutional organizations; Perform other related duties as assigned. Information Technology Department: Direct work of the Information Technology department involving the network, servers, telecommunication, personal computers, Internet and internal electronic resources; coordinate technology support of the Integrated Library System (ILS); Recommend, develop and implement goals, objectives, policies and procedures to ensure effective operations; Measure and evaluate work processes, services and products to achieve goals; Set, communicate and achieve a standard of excellence for department; Develop specifications for services and equipment, including administration of selection process, procurement and establishment of service-level agreements; Work with Internet technologies, outside information providers and the Library s databases and information systems to develop new and improved services for customers and staff; Develop, maintain and support the Library s Internet presence and services in cooperation with staff and outside service providers; Develop, implement and manage technology-infrastructure projects; maintain programs related to the dissemination of technology throughout the Library; Oversee the planning and implementation of new public services on the Library s database systems, including ILS, financial and human resources software and databases, and Library intranet; Explore and develop relationships with other libraries, organizations, vendors and service providers; Manage the Library s telephone system, voice mail, cell phones and related services; Assign work activities, projects and programs; monitor work flow, methods and procedures; review and evaluate work product. QUALIFICATIONS: Knowledge of: 1. Federal, state and local laws, regulations and ordinances; 2. Principles and practices of long-term and strategic planning; 3. Government rules and regulations related to administrative and government record keeping and reporting requirements; 4. Principles and practices of budget preparation and administration; 5. Public library operations, services, and activities; 6. Principals of library automation, library operations and procedures in an urban setting with multiple branches and a diverse population; 7. Current trends and innovations in public librarianship and information delivery, including emergent technologies; 8. Principles and practices of intellectual freedom; 9. Modern office methods and equipment, including computers and assigned software. Ability to: 1. Learn, interpret and apply Sacramento Public Library s policies and procedures; 2. Act as a representative of Sacramento Public Library; 3. Work independently with little direction; 4. Understand and carry out oral and written directions; 5. Communicate both orally and in writing in a clear and concise manner; 6. Operate personal computer and software programs;

7 JOB DESCRIPTION ASSISTANT DIRECTOR - INFRASTRUCTURE 7. Meet schedules and time lines; 8. Pay attention to detail and maintain accurate records; 9. Work with information in confidence and with discretion; 10. Establish priorities, organize work and meet schedules and time lines; 11. Exercise sound judgment and make independent decisions; 12. Choose an effective course of action and develop appropriate solutions; 13. Keep current by reading professional publications, newsletters, trade journals, newspapers and magazines; 14. Develop, analyze, prepare, monitor and control large and complex budgets; 15. Read blueprints, construction drawings and building specifications as related to wiring and technology infrastructure; 16. Prepare accurate and reliable reports containing findings, conclusions and recommendations; 17. Anticipate customers needs and deliver services by focusing on the customer; 18. Respond to internal and external customers in a timely, accurate, courteous, respectful and friendly manner; 19. Establish and maintain cooperative and effective working relationships; 20. Coordinate, facilitate and participate in a collaborative approach to the completion of tasks or assignments, or to meet defined goals; 21. Initiate, facilitate, plan or implement change initiatives; support innovation and creativity; assist employees to accept and resolve challenges resulting from a dynamic environment; 22. Act with integrity, take ownership for solving problems and be a model to others; 23. Effectively handle crisis situations; 24. Mentor, develop and coach staff; 25. Travel throughout the Library service area. EXPERIENCE Six (6) years recent (within 5 years) senior-level management experience in library technology is required. EDUCATION Bachelor s degree from an accredited college or university in Information Technology, Computer Science, Information Management or related field is required. Masters of Library Science or related degree is preferred. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Driver License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required. OTHER REQUIRMENTS Personal transportation for job-related travel WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment;

8 JOB DESCRIPTION ASSISTANT DIRECTOR - INFRASTRUCTURE Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time Employee Signature Date

9 Item 16.0, Exhibit B Board Approved: 12/16/2014 Revision: Department: Administration Unit: Unrepresented Management Grade: Management Broad Band FLSA Status: Exempt Job Description Assistant Director Public Services BASIC FUNCTION Executive-level position that oversees, plans, directs and reviews the activities and operations of library public services. Provides leadership in development of system-wide strategies, policies and procedures; provides vision and leadership to staff, models behavior to engender excellent library services; coordinates assigned activities with other library services and outside agencies; provides highly responsible and complex staff assistance to the Library Director and Deputy Director; plans, directs and reviews the activities and operations of library public services, including, but not limited to, Branch Services, Central Library, Youth and Literacy Services and Community Services and Outreach; coordinates assigned activities with other library services and outside agencies; participates in development of system-wide strategic plans, policies and procedures; provides supervision and leadership to staff. MAJOR DUTIES AND RESPONSIBILITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Work closely with Director, Deputy Director and Assistant Director Infrastructure to provide management oversight for major operations of the Library; Provide vision, leadership and direction for managers, including, but not limited to, Branch Services, Central Library, Youth and Literacy Services, Community Services and other staff in planning, managing and delivering innovative, effective and efficient public library services and improvements; Develop strategic plans and objectives for public service by aligning to the organization s service objectives. Plan, develop and ensure implementation of strategy, vision and goals for public-service operations; Work with managers to implement service improvements; Prepare, interpret, analyze and summarize data for reports; Supervise the development and administration of departmental budget(s); forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; oversee budget development; Set, communicate and achieve a standard of excellence for departments; Recommend, develop and implement goals, objectives, policies and procedures to ensure effective operations; Measure and evaluate work processes, services and products to achieve goals; Assist in the selection of staff; train, motivate and evaluate personnel; coordinate and participate in the development of employee work plans, goals and objectives; Work with employees to improve performance; implement discipline and termination procedures; Explore and develop relationships with other libraries, organizations, vendors and service providers; Assign work activities, projects and programs; monitor work flow, methods and procedures; review and evaluate work product; Assess long-term library service needs of communities and target populations served; research, develop and recommend strategies and programs to meet those needs; direct and oversee implementation and evaluation of services and programs; Participate in management team, recommending policy, long-range planning, and budget recommendations and adjustments; Lead and participate in system-wide committees, task forces and staff training; Initiate and participate in identifying and solving problems across the Library system; seek out creative and

10 JOB DESCRIPTION ASSISTANT DIRECTOR PUBLIC SERVICE innovative approaches to service and program delivery and problem resolution; Respond to and resolve Library customer issues, concerns and complaints; Ensure that Library customer-service needs are met through analysis, community studies, customer requests and feedback; Promote the Library within the Library service area; represent the Library to other agencies and organizations; make formal and informal presentations; Work successfully with the Library Authority Board and Library support agencies, including the Foundation, Friends, potential funders, partner agencies, professional and institutional organizations; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Federal, state and local laws, regulations and ordinances; 2. Principles and practices of long-term and strategic planning; 3. Government rules and regulations related to administrative and government record-keeping and reporting requirements; 4. Principles and practices of budget preparation and administration; 5. Modern public library operations, services and activities; 6. Principles of library automation, library operations and procedures in an urban setting with multiple branches and a diverse population; 7. Current trends and innovations in public librarianship and information delivery, including emergent technologies 8. Public library operations, services and activities; 9. Principles and practices of intellectual freedom; 10. Modern office methods and equipment, including computers and assigned software. Ability to: 1. Learn, interpret and apply Sacramento Public Library s policies and procedures; 2. Act as a representative of Sacramento Public Library to the public, elected officials, potential funders and support organizations; 3. Work independently with little direction; 4. Operate personal computer and software programs; 5. Meet schedules and time lines; 6. Pay attention to detail and maintain accurate records; 7. Work with information in confidence and with discretion; 8. Establish priorities, organize work and meet schedules and time lines; 9. Exercise sound judgment and make independent decisions; 10. Choose an effective course of action and develop appropriate solutions; 11. Keep current by reading professional publications, newsletters, trade journals, newspapers and magazines; 12. Develop, analyze, prepare, monitor and control large and complex budgets; 13. Prepare accurate and reliable reports containing findings, conclusions and recommendations; 14. Anticipate customers needs and deliver services by focusing on the customer; 15. Establish and maintain cooperative and effective working relationships; 16. Understand and carry out oral and written directions; 17. Communicate both orally and in writing in a clear and concise manner; 18. Initiate, facilitate, plan or implement change initiatives; support innovation and creativity; assist employees to accept and resolve challenges resulting from a dynamic environment; 19. Act with integrity, take ownership for solving problems and be a model to others; 20. Respond to customers in a timely, accurate, courteous, respectful and friendly manner; 21. Effectively handle crisis situations; 22. Mentor, develop and coach staff; 23. Coordinate, facilitate and participate in a collaborative approach to the completion of tasks or assignments or to

11 JOB DESCRIPTION ASSISTANT DIRECTOR PUBLIC SERVICE meet defined goals; 24. Travel throughout the Library service area. EXPERIENCE Seven years (7) experience as a librarian is required. Five (5) years in a supervisor/manager capacity is required. Experience in library public service is required and management experience in an urban public library is preferred. EDUCATION Master s degree in Library Science from an American Library Association (ALA)-accredited college or university is required. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Driver License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required. OTHER REQUIRMENTS Personal transportation for job-related travel. WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

12 Item 16.0, Exhibit C Job Description Board Approved: 12/16/2014 Revision: Department: Administration Unit: Unrepresented Management Grade: Management Broad Band FLSA Status: Exempt Communications and Virtual Services Manager BASIC FUNCTION Plan, direct and review activities and operations of the Library s Virtual Branch; oversee e-content and database acquisition through Collection Services and other departments; lead the Communications and Marketing team; interface with IT; coordinate with Programming and Public Services staff; provide leadership in development of system-wide plans, policies and procedures. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Develop and implement strategies for standards, methods and direction for creation of online digital content for the system, including the Library s website, social media presence and external venues; Administer the Library s online presence, including communications and media outreach; Develop, coordinate and implement the Library s social media strategy; develop and deliver social media strategies around major events, campaigns, announcements and launches; Develop and implement effective communications and library brand and marketing strategies; Oversee activities and services related to digital content and collections provided through the Virtual Branch and Integrated Library System; oversee staff selection of core content; Supervise development and administration of budget; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; Administer competitive bid processes, product testing and service assessment; negotiate associated licenses and fees; Coordinate activities to provide technical support to staff and customers; develop training for staff and customers; Oversee gathering and analyzing of statistics for website, databases, social media and services of the Virtual Services Department; Develop policies and procedures regarding the Library s digital presence across platforms; Lead and participate in system-wide committees, task forces and staff training; Cultivate creative and innovative approaches to service and program delivery and problem resolution; initiate and participate in identifying and solving problems across library system; Assign and prioritize work and projects of staff; monitor work flow; implement and administer policies and procedures; review and evaluate work; Assist in recruitment and hiring; train and evaluate staff; Supervise development and administration of budget; forecast funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments; Prepare, maintain and provide statistics and reports based on a variety of files, lists and databases; write letters, memos, reports and summaries; Promote the Library within the Sacramento community; represent the Library to other agencies and organizations; Travel throughout the Library service area; Work a flexible schedule that may include evenings and weekends; Perform other related duties as assigned.

13 JOB DESCRIPTION COMMUNICATIONS AND VIRTUAL SERVICES MANAGER QUALIFICATIONS: Knowledge of: 1. Existing and emerging technologies relevant to digital content; 2. Social media and social media strategies; 3. Media industries such as web publishing, broadcasting and mobile; 4. Principles and practices of budget preparation and administration; 5. Federal, state and local laws, regulations and ordinances; 6. Current and emerging trends and innovations in library services; 7. Principles and practices of intellectual freedom and the Library Bill of Rights; 8. Correct English usage, punctuation, spelling and grammar; 9. Modern public library operations, services and activities. Ability to: 1. Coordinate system-wide digital services; 2. Manage internal and external web presence; 3. Update and improve website and intranet; manage social media platforms; 4. Negotiate database and digital content licenses; 5. Develop, analyze, monitor and control budgets; 6. Learn, interpret, explain and apply Sacramento Public Library s policies and procedures; 7. Manage and develop proposals and oversee projects; 8. Establish and maintain effective working relationships; 9. Communicate both orally and in writing in a clear and concise manner; 10. Choose an effective course of action and develop appropriate solutions; 11. Establish priorities, organize work; meet schedules and time lines; 12. Exercise sound judgment and make independent decisions; 13. Prepare accurate and reliable documents and reports containing findings, conclusions and recommendations. 14. Model and provide excellent customer service; anticipate customers needs and deliver services by focusing on the customer; 15. Effectively supervise and manage personnel; 16. Work independently with little direction; 17. Pay attention to detail and maintain accurate records; 18. Work with information in confidence and with discretion; 19. Keep current by reading professional publications, newsletters, trade journals, newspapers and magazines; 20. Understand and carry out oral and written direction; 21. Act as a representative of Sacramento Public Library; 22. Operate personal computer and software programs; 23. Travel throughout library service area. EXPERIENCE Five (5) years direct experience with library virtual services and content development, with two (2) years at the supervisory level or higher is required. Experience in digital content acquisition, online communications or marketing preferred. EDUCATION Bachelor s degree from an accredited college or university is required. Master s degree in Library Science from an American Library Association (ALA)-accredited college or university is required.

14 JOB DESCRIPTION COMMUNICATIONS AND VIRTUAL SERVICES MANAGER LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Drivers License and proof of proof of satisfactory Department of Motor Vehicle (DMV). OTHER REQUIREMENTS Personal transportation for job-related travel is required. WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

15 Item 16.0, Exhibit D Board Approved: 12/16/2014 Revision: Department: Facilities Unit: Administration Grade: Management Broad Band FLSA Status: Exempt Job Description Facilities Operations Manager BASIC FUNCTION Plan, organize, coordinate and supervise work related to new and existing facilities throughout the Library system; oversee all facilities work, including day-to-day maintenance and repair, capital planning, construction and renovation, custodial services, vehicle services, grounds maintenance, safety, security, procurement and the Library Galleria. MAJOR DUTIES AND RESPONSIBILITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Plan, organize, coordinate and supervise facility maintenance and repair operations and activities of the Library; Develop short- and long-range plans for routine, preventive and major maintenance and repair of buildings, grounds, systems and equipment to ensure high-quality functioning facilities for Library staff and customers; Plan, develop and implement maintenance projects and strategies of a complex nature throughout the Library system; Conduct feasibility studies for facilities and make recommendations regarding proposed modifications and enhancements; Meet with management to review maintenance needs and to discuss the status of current maintenance requests; Coordinate project work for plans, budgets and schedules of Library facility modifications, including cost estimates, bid sheets, layouts and contracts for construction and acquisitions in conjunction with local government officials and building departments in Sacramento County and the cities in the Authority Board s jurisdiction; attend meetings with cities and Sacramento County; Formulate and coordinate specifications, requirements for proposals and contracts, and associated documents for acquisition of parts and supplies and contracted services; Coordinate project work for purchase of building systems such as Heating, Ventilating and Air Conditioning (HVAC) equipment and systems, security systems, automatic doors and other building equipment and systems in conjunction with local government officials and building departments in the cities and Sacramento County; Oversee and coordinate Library safety initiatives and programs; develop, plan and manage security and firealarm response; oversee security staff; ensure and maintain a safe environment for both customers and staff; Ensure efficient administration of facility programs (energy management, Occupational and Environmental Hazards (OSHA), indoor air quality, etc.; Provide overall management of library renovation projects in collaboration with the Capital Projects Manager, Library staff, cities and Sacramento County; Develop, plan, manage and provide budget oversight for capital projects in coordination with other Library staff, cities and Sacramento County; Lead the development and implementation of building standards related to design and planning of renovation and capital projects; Maintain a current Facility Master Plan; Coordinate facility activities with government and community organizations; Develop, recommend and monitor department budgets; Identify the cost, timing and other key issues involved in providing department services;

16 JOB DESCRIPTION FACILITIES OPERATIONS MANAGER Prepare, maintain and provide statistics and reports; write letters, memos, reports and summaries; Oversee the development of the scope of work, selection, contracts and administration of contractors and vendors; Assist in recruitment and hiring; train, supervise, motivate and evaluate personnel; work with employees to correct deficiencies; Attend and participate in professional association meetings and seminars; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Federal, state and local laws, regulations and ordinances pertaining to facilities maintenance and repair; 2. Principles and practices of long-term and strategic planning; 3. Government rules and regulations related to public facility operations and administrative and government record-keeping and reporting requirements; 4. Trends and developments in public facilities maintenance management; 5. Principles and practices of budget preparation and administration; 6. Modern public library operations, services and activities; 7. Principles and practices of intellectual freedom; 8. Modern office methods and equipment, including computers and assigned software; 9. Principles and practices of organizing and managing complex facility operations; 10. Bidding, contracting and administration of facility and vehicle purchase and maintenance agreements; 11. Trends and developments in public facilities maintenance management, public libraries preferred. Ability to: 1. Learn, interpret and apply Sacramento Public Library s policies and procedures; 2. Act as a representative of Sacramento Public Library; 3. Work independently with little direction; 4. Operate personal computer and software programs; 5. Meet schedules and time lines; 6. Pay attention to detail and maintain accurate records and files; 7. Work with information in confidence and with discretion; 8. Establish priorities, organize work and meet schedules and timelines; 9. Exercise sound judgment and make independent decisions; 10. Choose an effective course of action and develop appropriate solutions; 11. Read blueprints, construction drawings and building specifications; 12. Keep current by reading professional publications, newsletters, trade journals, newspapers and magazines; 13. Develop, analyze, prepare, monitor and control large and complex budgets; 14. Prepare accurate and reliable reports containing findings, conclusions and recommendations; 15. Anticipate customers needs and deliver services by focusing on the customer; 16. Maintain composure in crisis/emergency situations; 17. Establish and maintain cooperative and effective working relationships; 18. Understand and carry out oral and written directions; 19. Communicate both orally and in writing in a clear and concise manner; 20. Respond to customers in a timely, accurate, courteous, respectful and friendly manner; 21. Travel throughout the Library service area;

17 JOB DESCRIPTION FACILITIES OPERATIONS MANAGER EXPERIENCE Five (5) years recent (within the last 7 years) management experience in facilities planning, maintenance services, capital building and improvement projects, including experience working with commercial buildings, is required. EDUCATION Bachelor s degree from an accredited college or university in civil, mechanical or electrical engineering, construction management, institutional or facility management, architecture, public administration or business administration; a master s degree in the same or related field is highly desirable. Designation as a Certified Facilities Manager (CFM) or registration as a licensed architect is highly desirable. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Driver License and proof of satisfactory Department of Motor Vehicle (DMV) clearance is required. OTHER REQUIRMENTS Personal transportation is required for job-related travel. WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work; Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time Employee Signature Date

18 Item 16.0, Exhibit E Board Approved: 12/16/2014 Revision: Department: Collections Services Department Unit: Supervisory Grade: 10 FLSA Status: Non-Exempt Job Description Integrated Library Systems Supervisor BASIC FUNCTION Under general supervision, plan, organize and supervise a wide range of technical, analytical and operational support services related to the design, implementation and use of the Integrated Library System (ILS); assist in developing Sacramento Public Library s strategic direction in information delivery. MAJOR DUTIES AND RESPONSIBLITIES (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Plan, organize and supervise activities related to the ILS for the Department; develop and implement goals, objectives and policies; recommend budget allocations and monitor expenditures; Assist in recruiting, interviewing, hiring, training and evaluating the work of assigned personnel; resolve personnel issues; conduct performance evaluations; Assign staff to projects, committees and tasks; analyze and determine scheduling and staffing needs; ensure ongoing staff training and information sharing; Coordinate ILS activities with users, other departments and vendors to create excellent user experiences; Meet with department users to determine the level and type of computer information system support required; Perform research and analysis to develop and make appropriate written and/or oral recommendations for hardware and software configurations for the ILS and for interfacing with other computer information systems; Develop instructions, training and documentation for staff; identify, coordinate and provide computer system training for staff and other users; Evaluate and understand user behavior, searching and finding skills to inform decision-making; Oversee the monitoring and maintenance of hardware and software communications links between the ILS and other computer information systems; Coordinate the purchase of ILS hardware, including the preparation and evaluation of Requests for Proposals; Ensure the implementation of appropriate back-up procedures to retain and recover data and programs; Prepare, maintain and provide statistics and reports based on a variety of files, lists and databases; Lead and participate in system-wide committees, task forces and training; Travel throughout the Library service area; Perform other related duties as assigned. QUALIFICATIONS: Knowledge of: 1. Sacramento Public Library s policies and procedures; 2. Principles, practices, techniques, nomenclature and operation of advanced-level computer information systems; 3. Current trends and innovation in information delivery, including emergent technologies; 4. English usage, spelling, grammar and punctuation; 5. Advanced knowledge of capabilities, limitations, characteristics and uses of computer information systems and related hardware and software; 6. Principles and procedures of supervision, training and performance evaluation; 7. Excellent customer service; 8. Techniques of individual and group instruction and training;

19 Job Description Integrate Library Systems Supervisor 9. Business systems analysis and implementation; 10. Budgeting procedures and techniques; 11. Office methods, processes and equipment, including computers and assigned software. Ability to: 1. Demonstrate effective interpersonal communication skills to provide excellent customer service; 2. Take initiative to resolve issues; 3. Follow through on tasks effectively and efficiently; 4. Provide technical guidance and assistance in use of the Integrated Library System (ILS); 5. Set up, troubleshoot and perform routine maintenance on ILS and related equipment; 6. Establish and maintain effective working relationships; 7. Prepare, organize and maintain comprehensive and accurate records, documentation and procedures; 9. Learn, interpret, apply and explain federal/state/county codes and regulations and Sacramento Public Library policies, process and procedures; 10. Establish priorities and organize work; meet schedules and time lines; 11. Set, model and maintain a positive work environment; maintain composure and work effectively even when under pressure; 12. Communicate effectively, both orally and in writing, in a clear and concise manner; 13. Understand and carry out oral and written direction; 14. Prepare accurate and reliable documents and reports containing findings, conclusions and recommendations; 15. Read, write and communicate in English. EXPERIENCE Three (3) years experience in a senior level analyst position is required. Additional technical training or computer industry certifications are preferred. Library supervisory experience preferred. EDUCATION Bachelor s degree from an accredited college or university is required. Bachelor s degree in computer science, information systems, business information systems or business administration from an accredited college or university is preferred. Master s Degree in Library Sciences or related discipline preferred. LICENSES, CERTIFICATIONS, BONDING AND/OR TESTING REQUIRED Possession of a valid Class C California Drivers License and proof of insurability is required. OTHER REQUIREMENTS Personal transportation is required for job-related travel. WORKING CONDITIONS Environment: The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position will be primarily an indoor office environment. Physical Abilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to: Lift, carry, push and/or pull items with a strength factor of light work;

20 Job Description Integrate Library Systems Supervisor Hear and speak to exchange information in person and on the telephone; See to read a variety of materials; Possess dexterity of hands and fingers to operate equipment; Stand and walk; Bend at the waist, kneel or crouch; Sit or stand for extended periods of time; Climb a step stool/ladder and reach above shoulders. Hazards: Sitting and viewing a computer monitor for extended periods of time. Employee Signature Date

21 SACRAMENTO PUBLIC LIBRARY AUTHORITY POSITION CONTROL REPORT December 16, 2014 PROPOSED FY POSITION CONTROL FY FY Approved September 25, 2014 Proposed December 16, 2014 Accountant/Budget Analyst 1 1 Accounting Specialist 2 2 Administrative Analyst 1 1 Administrative Assistant 3 3 Administrative Technician 1 1 Assistant Director - Infrastrucure 0 1 Assistant Director - Public Services 0 1 Building Maintenance Worker 2 2 Capital Projects Manager 1 1 Circulation Supervisor Collection Management Services Manager 1 1 Communications and Virtual Services Manager 1 1 Community Services Manager 1 1 Custodial and Logistics Supervisor 1 1 Custodian Deputy Library Director 1 1 Director of Facilities 1 0 Events Coordinator Facilities Operations Manager 0 1 Field Custodial Supervisor 1 1 Finance Manager 1 1 General Services Worker Human Resources Analyst 2 2 Human Resources Manager 1 1 Human Resources Technician 1 1 Information Technology Manager 1 0 Information Technology Supervisor 2 1 Information Technology Technician 2 2 Intergrated Library Services Supervisor 0 1 K-12 Specialist 1 1 Librarian Library Associate 4 4 Library Communications Analyst 1 1 Library Director 1 1 Library Program Specialist 1 1 Library Services Assistant Library Services Specialist 1 1 Library Supervisor I Library Supervisor II Library Supervisor III Library Technician 2 2 Literacy and Homework Center Supervisor 1 1 Materials Handler 1 1 Procurement-Contract Coordinator 1 1 Public Information Coordinator 1 1 Public Services Manager 3 3 Safety/Security Coordinator 1 1 Senior Accounts Payable Technician 1 1 Senior Information Technology Analyst 2 2 Senior Information Technology Technician 2 2 Senior Payroll Technician 1 1 Special Projects and Remodeling Coordinator 1 1