SWITZERLAND Global Customer Reference Program

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1 SWITZERLAND Global

2 Global SAP BELIEVES YOU OUR CUSTOMER TELL OUR STORY BEST Your experience as a technology leader is an important source of information to us and also to our entire ecosystem. We invite you to enhance your partnership with SAP by becoming one of our reference customers. Testify on behalf of SAP and showcase how your business is succeeding using SAP solutions. Throughout the duration of our engagement and your collaboration with us as a reference customer, SAP will look after your needs. We are committed to providing value to all our customers because we understand that your success is our success. ADVANTAGES OF BECOMING A REFERENCE CUSTOMER FOR SAP As a reference customer, you gain the benefits of our: Large reference customer community Build new relationships, network with reference peers at conferences, exchange best practices and lessons learned, and gain insights. Great customer care Enjoy a privileged relationship with your SAP reference manager. Visibility Take advantage of speaker opportunities at large SAP conferences such as SAPPHIRE NOW and participate in cobranding activities. Cobranding allows you to build your personal and your company s brand through comarketing activities such as success stories, business transformation studies, and press and analyst interviews. rewards Get rewarded with bonus for the support you provide. 2 / 72 / 7

3 REFERENCE ACTIVITIES AND REWARDS We tailor our engagement to match your willingness and readiness. SAP offers multiple different formats that allow you to share your success. All activities are agreed upon between you and your reference manager to make this collaboration successful and enjoyable. PROGRAM ACTIVITIES AND THEIR BONUS POINTS 1 bonus point is equal to CHF 0.75 Sales Activities Speak in person or on the phone to one or several of SAP s prospective customers. You can engage in: telephone calls Full-day or half-day reference visits (1:1) slive calls or on-site visits (1:few) Roundtable discussions at SAP events Marketing Activities Showcase your success publicly using collateral, videos, posters, or even social media. Join our great industry events and take part in a wide variety of activities. For example, you can: Engage in speaking opportunities at SAP events Produce collateral that highlights your successes Participate in interviews with the press and analysts Record a video testimonial about your experience with SAP 300 Sign-up bonus Don t forget: 400 Making a call (1:1) 1,100 Half-day visit (1:1) 2,000 Full-day visit (1:1) To secure your bonus, your activities need to be coordinated and approved in advance by your SAP reference manager. All bonus are issued directly by SAP. Other Activities Allow SAP to use your logo, engage in key customer projects, and collaborate with you on future ideas. 3 / 73 / 7

4 BONUS POINTS USAGE You may redeem your bonus to purchase a variety of services from SAP (Schweiz) AG. SAP Education Want to help your employees keep their skills up to speed and ensure they ll get the most out of the latest solutions? From training days to SAP Learning Hub, our training department is sure to have an offer that meets your needs. SAP Consulting Is your company looking to hit the ground running with software it has just purchased, or implement a new cloud solution? Our consulting services will help you identify the right approach. SAP Education SAP Consulting REDEEM YOUR BONUS POINTS* FOR SERVICES LIKE THESE 1 point is equal to CHF 0.75 One standard training day: 1,300** SAP Learning Hub (one professional user license): 3,600** Access to SAP events SAPPHIRE NOW and SAP TechEd represent your chance to explore cutting-edge developments in the digital world and learn about SAP s groundbreaking ideas and innovations right from the source. In addition, a range of workshops and presentations will show you what it all might mean for your company s road map. Execution consulting session: 2,700** SAP Events Design consulting session: 3,200** Need answers or an update on your current? Please contact: Jacqueline Litscher Manager +41 (0) , jacqueline.litscher@sap.com SAPPHIRE NOW or SAP TechEd: 3,200** * Subject to a separate agreement based on the latest List of Prices and and the General of SAP (Switzerland) Inc. ** When converting prices to bonus, the required will be rounded up to the next hundred. 4 / 74 / 7

5 TERMS AND CONDITIONS SAP customers that participate in the Global ( the ) and receive the benefits it provides are hereby prohibited from using said benefits to exert illegal influence such as by directly or indirectly providing, promising, or authorizing the transfer of the benefits in question, or considerations of an equivalent value on the actions or decisions of any of the following parties: Employees, consultants, or other representatives of the interested party Officials or other employees of any public agency Official representatives or candidates of any political party Officials or other employees of any international organization Direct family members of those who would stand to benefit (especially the individuals listed above) Business-related entertainment provided as part of this program must be transparent, appropriate, and in compliance with the business principles and policies of both of the companies involved. Such activities must not raise the suspicion of any attempt to influence business decisions. s in the public sector may only register for the Global following a review by the SAP Legal Compliance and Integrity Office (please contact global-compliance-office@sap.com). SAP customers are eligible to register for the and accrue bonus by taking part in approved reference activities. Activities must be approved in advance by an SAP reference manager in order to accrue bonus. All bonus are issued directly by SAP. Bonus have a specific value in Swiss francs. Bonus may also be used to attend select global SAP events (for example SAPPHIRE NOW, and SAP TechEd). They may not be used for SAP hospitality events (such as Formula One races, the Wimbledon tennis tournament, the Extreme Sailing Series, the Football Champions League, or similar occasions). Bonus may not be used to reconcile partner invoices or other due payments. Bonus may not be redeemed for cash or other means of payment. Bonus may not be used to pay for hotels or other travel expenses. Bonus are granted to SAP reference customers as an additional service. They are not to be considered a supplement or amendment to any current or future agreements. It is up to each eligible customer not SAP to determine how bonus will be spent within the framework described herein. Bonus (and the customer s entitlement to them) will expire 24 months after the date of the activity through which they were accrued. SAP reserves the right to modify or cancel this program at any time. SAP will notify customers registered in this program of any such changes. These are subject solely to Swiss law. Neither the United Nations Convention on Contracts for the International Sale of Goods nor any conflict-of-law provisions shall apply. The sole place of jurisdication for any legal disputes is Zurich-1, Switzerland. Bonus may be used to pay for training courses organized by SAP Education in Switzerland and for the consulting meetings of SAP (Switzerland) Inc. 5 / 75 / 7

6 INTERESTED IN JOINING OUR PROGRAM? Simply contact your SAP account executive, or send an to your SAP reference manager. We are happy to assist you. Jacqueline Litscher Manager SAP (Schweiz) AG T: +41 (0) E: WATCH THIS ONE-MINUTE VIDEO to discover the Global. You can also ask your SAP customer support representative about the program. FIND OUT MORE Thank you for your interest in SAP. Let us know how we can help improve your business practices and processes with SAP solutions and services. Visit the SAP sales office nearest you. 6 / 76 / 7 Studio SAP 44756deDE (16/11)

7 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. Public 7

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