EMC ControlCenter Software Family

Transcription

1 Data Sheet Software Family See, know, and do what s necessary to meet service levels simply, effectively The family of storage resource management (SRM) and device management software enables you to simplify and automate common tasks such as reporting, planning, and provisioning through a single, consistent information-centric approach. ControlCenter applications enable you to implement an information lifecycle management (ILM) strategy by providing comprehensive management of your tiered, multi-vendor storage infrastructure. With ControlCenter, you can see your entire network storage infrastructure (SAN, NAS, and host storage resources), know how your infrastructure is performing, and do what s necessary to ensure that service levels are met all from a single console. The end result is better performance, improved productivity, and reduced costs. The Big Picture Automates routine, labor-intensive tasks such as reporting and provisioning so that IT staff can better manage growth and focus on business priorities Simplifies end-to-end management of complex, multi-vendor environments Drives down capital costs by reclaiming valuable storage capacity and improving capacity planning of networked storage environments Reduces the time and errors associated with the provisioning process by bringing new applications online faster Accelerates time to value with comprehensive planning, design, and integration services delivered by EMC Services storage management experts

2 The family of storage resource management (SRM) and device management software enables you to simplify and automate common tasks such as monitoring, reporting, planning, and provisioning through a single, consistent information-centric approach. ControlCenter applications provide core storage management capabilities that enable you to implement an information lifecycle management (ILM) strategy in your multi-vendor networked storage environment. Today s challenges Today, doing more with less is business as usual. And maintaining the status quo is no longer enough new applications, increasing complexity, and the pressures of 24x7 business put increasingly higher demands on the IT infrastructure. These challenges are compounded by a myriad of multi-vendor platforms and software, each with their own proprietary management tools. At times, these challenges can seem insurmountable. There are several phases of storage resource management (SRM). First, you need to know what you have SRM reporting. This may sound easy, but in today s complex IT environments, it s not. You also need to do SRM planning for new and expanding applications or for areas of your infrastructure that you may want to consolidate. You need to manage what s been implemented, all in the most cost-efficient way, while meeting or exceeding businesses expectations. That s SRM provisioning. And you need to monitor it all. When something needs attention you ve got to be able to respond, isolate the problem, and correct it before it affects the service levels you ve agreed to deliver to the business. This is SRM monitoring. Finally, all of the components must work together to ensure you are achieving the maximum performance from your investment. Each aspect of storage management is tied to the next. For example, you can t efficiently manage if you don t even know what you have. You need awareness of all the elements, and you may only have some of these under control today. Your IT team may be doing its best, but only through their heroic efforts are commitments being kept while additional business needs go unfulfilled. ControlCenter Multi-Vendor Support Credentials Filesystems HP Tru64 UFS HP Tru64 AdvFS HP UX HFS IBM AIX JFS IBM z/os Novell Sun Solaris USF VERITAS VxFS Windows NT FS Windows 2000 FS NAS Devices EMC Celerra Network Appliance Backup Tivoli TSM Legato NetWorker VERITAS NetBackup Volume Managers EMC PowerPath HP Tru64 LSM HP LVM HP/VERITAS VxVM IBM AIX LVM Solaris / VERITAS VxVM Windows NT Windows 2000 Databases / Applications Oracle IBM DB2 MVS, DB2 UDB MS SQL Server Informix Sybase Exchange Standards SMI-S SAN Devices Brocade McDATA Cisco Connectrix InRange Mainframe Tape STK VTS CA-1 RMM Tape Management Systems Storage EMC Symmetrix EMC CLARiiON EMC Centera HP StorageWorks HP XP Series HDS 7700E, 9900 Series IBM ESS and RVA Sun StorEdge 9900 Series JBOD Internal Storage Management Systems Frameworks BMC Patrol CA Unicenter HP OpenView Micromuse Tivoli NetView Microsoft MOM Any SNMP-based application

3 SRM Monitoring and Reporting There are many things IT organizations need to know about their infrastructure. What do they have? Are assets underutilized or could they be used more efficiently? How well are those assets performing? The problem today is that the only way for IT to gather this critical information is through a series of manual, labor-intensive reporting processes that don t scale. The most sophisticated organizations today are using Excel spreadsheets to generate reports. This is one of the major reasons it s projected that no more than 10 percent of organizations have detailed current data on their storage assets. Existing processes are error-prone and the information they produce is already out-of-date by the time it s reported. This limits IT s ability to ensure efficient storage asset utilization in their current storage infrastructure and to do effective capacity planning for the future. It also makes it virtually impossible for IT to attribute storage allocation and consumption to specific organizations. ControlCenter StorageScope simplifies the tracking, usage, and reporting of your storage assets end-to-end. To answer these challenges, SRM Monitoring and Reporting enables you to easily know what you have in your storage infrastructure. The information is always accurate, up-to-date, and can be delivered in the report format you want flexibly and on demand. Resources in your environment can be grouped by line of business, geography, application, or any grouping construct that enables you to manage your storage infrastructure from a business context. ControlCenter Performance Manager collects data from the storage array, switches, hosts, and database and correlates and displays it to give you immediate feedback on how changes and additions to your IT infrastructure affect application performance, allowing you to maximize productivity. SRM Monitoring and Reporting includes three modules: StorageScope, StorageScope File Level Reporter, and Performance Manager (formerly Workload Analyzer).

4 StorageScope gives you enterprise-wide reports on current and historical storage utilization and simplifies the tracking of your storage assets end-to-end from the servers through the SAN to the storage. This allows you to know what storage resources you have in your infrastructure, how those resources are being used, and who is using them. You can then reallocate storage more efficiently and help facilitate the chargeback to business units for resource consumption. If StorageScope identifies a problem host that is consuming storage at an alarming rate, StorageScope File Level Reporter can be deployed to target aged or non-business critical files, such as large MPEG files, and take action to clean them up, reclaiming valuable storage space for business-critical applications. This may include staging the files to less expensive storage, compressing them into a local zip file, or deleting them altogether. Performance Manager reports on storage performance with a single, consistent view of your end-to-end storage environment to highlight performance bottlenecks and to enable fast resolution of performance problems. SRM Monitoring and Reporting offers several key benefits: Improve asset utilization: By identifying stranded and underutilized IT assets, you can reduce or eliminate ad-hoc purchases and intelligently plan future procurements. Meet service levels: You can proactively track and monitor services you provide today (capacity- and performance-based), charge appropriately for them, and leverage the information to help meet service-level commitments. Simplify management: The reporting process is automated, so you don t have to drop something else in order to get this valuable work done. You can now quickly create reports that correlate and summarize important needs in the most appropriate format. SRM Planning and Provisioning Knowing what you have is essential. If you know what you have today, then you can better plan for change in the future. The next challenge is applying this to a planning process that accounts for both short-term tactical requirements and a longer-term strategy. To specifically help with the SAN planning and design process, EMC offers SAN Architect. SAN Architect is an interactive, Web-based program that leverages EMC internal best practices and enables administrators to quickly and accurately model current SAN configurations and validate proposed changes without impacting production. The next challenge is provisioning. Here, the goal is simple: respond quickly to business needs. The problem, however, lies in the complexity of that multi-vendor infrastructure. To provision storage, each device (server, SAN, and storage) has its own tool to configure storage, so the burden rests with your IT staff. They may have one goal provision storage but to them, the goal consists of many manual tasks. They must coordinate all of these various steps, using different tools, in order to accomplish a routine task like allocating storage. As a result of this manual coordination, allocating storage is anything but routine it s time consuming and error prone. EMC delivers solutions that simplify and automate provisioning. SRM Provisioning products SAN Manager and Automated Resource Manager are enabled through the same user interface, whether you have EMC Symmetrix or CLARiiON arrays, HP arrays, or some of each. SAN Manager provides a common methodology to monitor and manage heterogeneous arrays and switches. It allows customers to manage SAN zones and LUN masking consistently across multi-vendor SAN arrays and switches in a single operation.

5 For complete rules-based automation, Automated Resource Manager works with SAN Manager software to automate end-to-end storage provisioning based on your business rules. For example, one policy could be set up for OLTP applications that require platinumlevel storage and another for bronze-level storage for less mission-critical servers. Once you select the appropriate policy for an application, Automated Resource Manager does the rest it finds storage that matches your criteria and will automatically perform the necessary configuration tasks on the storage array, SAN, and host. SRM Planning and Provisioning offers several key benefits: Centralize SAN management: You can build an accurate topology of your multi-vendor SAN environment, proactively monitor its performance and health, and easily manage it through a consistent way to perform multi-vendor SAN configuration tasks. Meet time-to-provision Service Levels: You can automate the provisioning of storage resources so that your staff can respond more quickly to end-user requests for additional storage. Accelerate SAN planning and design: By validating your proposed SAN configurations, you can bring new storage networks or changes to existing ones online faster. Automated Resource Manager provides end-to-end automated storage allocation. Device management The ControlCenter family of applications also includes Symmetrix Manager, Symmetrix Optimizer and device management for CLARiiON. These applications provide the ability to monitor, configure, and optimize the performance of EMC arrays. Maximize ControlCenter benefits with EMC Services EMC Services can provide expert plan, build, and manage services to ensure that ControlCenter performs as expected in your environment, minimizing risk to your business and your budget. Extensively trained professional services personnel and project management teams, leveraging EMC s extensive storage deployment best practices and guided by our proven methodology, accelerate the business results you need without straining the resources you have. Plan EMC offers consulting services to help you identify and optimize your existing SRM service level agreements, as well as identify what new SLAs should be in place to meet or exceed the increasing expectations and demands of your business. We can help you identify the business drivers that impact your ability to exceed SLAs in the areas of monitoring,

6 reporting, alerting, and automating the planning and provisioning of storage. Our SRM experts will show you what SRM priorities to address first with the software, skills, and resources you currently have, and deliver a roadmap to address your future SRM needs as your business grows. The ControlCenter Family Health Check service provides a comprehensive architecture assessment, performance evaluation, and best-practices review of your existing ControlCenter infrastructure, and delivers recommendations for architectural design changes, combined with best practices on storage, configuration, and change control management. Build EMC Services expert installation and integration of ControlCenter software products into your IT infrastructure accelerates the business impact of your EMC technology investment. Targeting areas that provide the greatest financial and operational benefits, the SRM Custom Reporting service addresses your enterprise s unique SRM reporting requirements. After an assessment of your critical business and information drivers, EMC delivers customized reports, enabling the precise management of storage utilization, while ensuring alignment with critical business processes. Manage EMC can help you maintain and enhance the performance, utilization, efficiency, capacity, and scalability of your ControlCenter solution as your business and IT infrastructure changes and grows. Residency Services ensure a smooth transition to your new storage environment by deploying specialists for on-site operation and knowledge transfer, while Storage Managed Services improve the efficiency of your storage by implementing industry best practices, frameworks, and automation. These on-site, fixed-term solutions are governed by SLAs to drive ongoing improvement. EMC Customer Service three-time winner of the SSPA STAR Award for outstanding mission-critical support helps you keep your information available 24/7 to deliver competitive advantage and drive revenue. And EMC Global Education drives the value of your investment with a comprehensive portfolio of customer courses. EMC offers comprehensive Plan, Build, and Manage services to enable the flawless implementation, customization, and management of your integrated storage environment. Planning and Design StorageScope Planning and Design Health Check Operations Assessment Migration Services SRM Custom Reporting Custom Implementations StorageScope Implementation Service Customer Education Storage Managed Services Support and Maintenance

7 Broad industry support EMC supports industry-standard management interfaces, including SMI-S. Our offerings support the broadest set of vendors and integrate with the technologies that you ve probably standardized on and are prevalent throughout the industry. The ControlCenter family is a key part of EMC s information lifecycle management strategy, a strategy for proactive management of information that is business-centric, unified in approach, policy-based, heterogeneous, and aligned with data value. EMC s vision is to create the ultimate information lifecycle management company to help our customers get the maximum value from their information, at the lowest total cost, at every point in the information lifecycle. With the ControlCenter family, you can adopt one view one way to manage your heterogeneous storage environment. What s the value? With ControlCenter you can lower your operating and training costs by standardizing on one integrated tool that masks the complexity of the infrastructure one tool to use, regardless of the underpinning technology. More than likely, elements will phase in and out of your IT infrastructure. The ControlCenter family s agility ensures investment protection no matter what The power of deep integration As your needs change and grow, the ControlCenter family of storage management applications grows with you. ControlCenter applications utilize a shared infrastructure, so each ControlCenter application builds on the previous one, increasing the value of your investment in technology, people, and processes. These applications leverage a common server, common agents, and a common GUI. The result is streamlined operations and a single, integrated user interface with the most powerful set of management capabilities anywhere. EMC Corporation Hopkinton Massachusetts In North America Take the Next Step The family of products, although tightly integrated, can be implemented in a modular fashion. For more information on how EMC ControlCenter Storage Management solutions can bring added benefits to your business, contact your EMC sales representative or authorized EMC value-added systems integrator. Or visit our website at EMC, EMC 2, CLARiiON, Navisphere, PowerPath, Symmetrix, and where information lives are registered trademarks and, AutoAdvice, Automated Resource Manager, SAN Architect, SAN Manager, and StorageScope and are trademarks of EMC Corporation. All other trademarks used herein are the property of their respective owners. 2003, 2004 EMC Corporation. All rights reserved. Published in the USA. 6/04 Data Sheet H Installation Specification: This product, if entitled to EMC installation, will be installed within one hundred twenty (120) days after shipment unless otherwise delayed by (i) customer s acts or omissions, (ii) mutual agreement, or (iii) conditions beyond EMC s control.