Intelligent Business Management in the Cloud.
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- Gillian Riley
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1 Intelligent Management in the Cloud
2 ACME Corporation During ACME Corporation's peak season it's e-commerce application was overwhelmed with requests, slowing application response time. Operations teams were notifed of the slow response time by the Line of responsible for e-commerce. Operations teams reacted by providing more capacity for the application on a different Infrastructure as a Service platform.
3 ACME Corporation Problem Lost Revenue High MTTR for e-commerce slow response time Increased Cost Infrastructure platform utilized by operations team had higher total cost per transaction Increased Risk Failed governance requirements (PCI-DSS) because the new infrastructure platform used for additional resources was not compliant Increased Process Complexity No separation between the implementation and business rules Lack of Control Unable to determine workload placement in business context
4 What If What if the Cloud Management Platform was more aware of the ACME Corporation's requirements as a business and could... Respond to events? Allow for complex business workflows? Manage workloads with the business in mind? Rapidly adapt to business changes?
5 The Answer JBoss BPMS + Red Hat CloudForms
6 Level Setting What is a CMP? What is a BPMS?
7 What is a CMP?
8 What is a CMP?
9 Knowledge Mgmt system Why Knowledge Management? Automate manual, opaque, error-prone processes Extract and represent requirements in the business domain using a variety of forms: Decision Tables, Domain Specific Language, Flow charts, Data Models,... Collaborate: Shared Repository, Historical Tracking, Deployment Lifecycle Monitor and Continuously Improve Without a Rules Solution With a Rules Solution March 2014 Red Hat Confdential 9
10 BPMS Overview High Level Components Eclipse based Development Tooling Web based User Authoring, and Process Service Source and Archive Repository Engines with Unified API: BPM, Rule, CEP, Planner Choice of container Activity Monitoring / Reporting March 2014 Red Hat Confdential 10
11 Product Overview March 2014 Red Hat Confdential 11
12 Web based Authoring DSL March 2014 Red Hat Confdential 12
13 BPMS + CMP BPMS Rules CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
14 Responding to Events How to notify business users of events taking place in the infrastructure intelligently and in a way the business user understands
15 ? Responding to Events Rules BPMS CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
16 ?!? Responding to Events Rules BPMS VM00123 CPU 85% CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
17 Responding to Events Give the business user notifcations/alerts with rich contextual information that they understand
18 Responding to Events E-commerce Degraded Rules BPMS VM00123 CPU 85% CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
19 Responding to Events Demonstration
20 Workload Placement How to respond to an infrastructure event with business context in mind
21 ?!? E-commerce Degraded Workload Placement Rules BPMS VM00123 CPU 100% CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
22 Workload Placement Allow for business rules to drive automation with business context
23 ?!? E-commerce Degraded Workload Placement Rules BPMS VM00123 CPU 100% CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
24 ?!? E-commerce Degraded Workload Placement Rules BPMS Request: New VM CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
25 Workload Placement E-commerce Healed Rules BPMS Request: New VM CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
26 Workload Placement Demonstration
27 Intelligent Workload Placement Place workloads with business policies in mind
28 ?!? Intelligent Workload Placement E-commerce Degraded Rules BPMS VM00123 CPU 100% CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
29 ?!? E-commerce Degraded Workload Placement Rules BPMS Request: New VM CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal IaaS PaaS SaaS Operations Event Data Utilization Data
30 ?!? E-commerce Degraded Workload Placement Rules BPMS Request: New VM CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal Which Provider is PCI Compliant??!? RHEV OpenStack Amazon EC2 Operations Event Data Utilization Data
31 ?!? E-commerce Degraded Workload Placement Rules BPMS Request: New VM On Compliant Provider CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal RHEV OpenStack Amazon EC2 Operations Event Data Utilization Data
32 Workload Placement E-commerce Healed Rules BPMS Request: New VM On Compliant Provider CMP Cloud Management Placement Alerting Capacity and Utilization Information Portal RHEV OpenStack Amazon EC2 Operations Event Data Utilization Data
33 Complex Workflows Demonstration
34 BPMS and CloudForms integration provides Speed - React to events taking place in the IT domain faster Agility Deliver IT resources for business needs in real-time Accuracy Maintain governance and comply with regulations Empowerment led IT instead of IT led business
35 Learn More... (Wednesday) 4/16 3:40-4:30PM Session: Flex workloads across private, public, and hybrid clouds with CloudForms
36 Tech Preview: Core Services Opta Planner March 2014 Red Hat Confdential 36
37 Presentation and Materials at
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