RISK: The 4-Letter Word Your Mother Never Told You About. BravoSolution Mickey North Rizza VP Strategic Services.
|
|
- Willis Jordan
- 6 years ago
- Views:
Transcription
1 RISK: The 4-Letter Word Your Mother Never Told You About BravoSolution Mickey North Rizza VP Strategic Services
2 RISK: The 4 Letter Word Your Mother Never Told You About Mickey North Rizza VP Strategic Services 2
3
4 Introduction About BravoSolution Leading Strategic Procurement Solution Market leading, integrated strategic procurement platform End-to-end automation of the complete strategic procurement lifecycle Practitioner Experience Flexible, Secure and Scalable supporting a diverse range of deployment models and customer needs 600+ procurement professionals worldwide 15+ years of experience in industry and strategic procurement processes Value-added services across technology implementation, customer support, market operations, and strategic advisory services Global Scale 600+ customers worldwide 65,000+ purchasing users collaborating with 700,000+ suppliers Direct support in 12 countries for implementation & advisory expertise +71M EUR in turnover in 2014, the 11 th year of consecutive profitable growth About the Presenter Mickey North Rizza VP, Strategic Services, BravoSolution Leveraging her 25+ years of experience and expertise, Mickey works closely with BravoSolution clients to help them deliver impactful value in Procurement, Sourcing and Supplier Relationship Management. During her career, Mickey North Rizza, VP, strategic services at BravoSolution, served in various leadership roles as a strategic procurement and supply management practitioner and industry analyst. Most notably, Mickey was distinguished as an award-winning supply chain analyst during her seven year tenure at Gartner Research. Mickey is a founding member of the ISM Supply Chain Risk Management Group, which she currently chairs. She is a highly regarded and sought after global thought-leader and speaker focused on strategic procurement and supply management. 4
5 Agenda Definition & View Exposed Top Ten Best Practices in Supplier Risk Summary Questions 5
6 RISK RISK A probability or threat of a disruption - damage, injury, liability, loss or another negative occurrence that is caused by external or internal vulnerabilities, and that may be avoided through preemptive action. Source: Adopted from Business Dictionary Strategic Risk Operational Risk Reputational Risk Source: Helping advisors Compliance Risk Financial Risk Source: VCU 6
7 RISKS? What RISKS? 7
8 Top Ten Best Practices In Supplier Risk 8
9 1. Research & Plan for the Next Crises 9
10 2. Accurate & Complete Spend & Supplier Data SPEND SUPPLIER Different views of information & data 10
11 3. Catalog of Risks Financial Operational Compliance Viability 11
12 4. Rules-based Approach Source: John Deere 12
13 ESCALATION 5. Governance Required Board Executive Team Corporate Team Management Crisis Team GUIDANCE Functional/BU Crisis Team Incident Response Team 13
14 6. Integrated Processes 14
15 7. Technology & Supplier Value Management Onboarding Supplier Lifecycle Management is critical to maintaining & achieving value Phase Out 15
16 8. Feet on the Street 16
17 9. Employee Training 17
18 10. Measure, Monitor, Mitigate Remember: OUTCOME MATTERS Risk Scoring/ & Heat Map 18
19 Top Ten Best Practices: Supplier Risk Management 1. Research & Plan for the Next Crises 2. Accurate and Complete Spend & Supplier Data 3. Catalog of Risks 4. Rules Based Approach 5. Governance Required 6. Integrated Processes 7. Technology & Supplier Value Management 8. Feet on the Street 9. Employee Training 10. Measure, Monitor, Mitigate 19
20 Questions? Questions? 20
21 RISK: The 4 Letter Word Your Mother Never Told You About 21
22 RISK: The 4 Letter Word Your Mother Never Told You About Mickey North Rizza VP Strategic Services m.northrizza@bravosolution.com Office Phone: Visit us at Blog: 22
23 Evaluation How-to: Why? Your feedback drives SIG Event content By signing and submitting your evaluation, you are automatically entered into a prize drawing How? Option 1: App 1. Select Schedule 2. Select Schedule by Day 3. Select Day 4. Select Session 5. Scroll to Description 6. Click on the Evaluation link Option 2: Browser 1. Go to 2. Select Session (#15) COMPLETE & SUBMIT EVAL
24 Session #15 RISK: The 4-Letter Word Your Mother Never Told You About Mickey North Rizza VP Strategic Services Office Phone: Visit us at Blog: Download the App: bit.ly/sigcaapp Tweet: #SIGfall15
25
Next Generation Services Procurement
Next Generation Services Procurement Fannie Mae Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Allegis Global Solutions Jon Kesman Director, Global Procurement sig.org/summit
More informationRPA Roadmap: Setting the Course for Successful Robotics Process Automation. Honda John Bookmyer Category Manager
RPA Roadmap: Setting the Course for Successful Robotics Process Automation Honda John Bookmyer Category Manager Symphony Ventures Ian Barkin Chief Strategy Officer sig.org/summit RPA Roadmap: Setting Course
More informationUSAA's Supplier Governance Transformation that Optimizes Value and Addresses Risk
USAA's Supplier Governance Transformation that Optimizes Value and Addresses Risk USAA Glenn Ellis Director, USAA Supplier Management Enlighta Nipun Sehgal CEO www.sig.org/eval USAA s Supplier Governance
More informationAre You Ready for Robots in Procurement?
Are You Ready for Robots in Procurement? BB&T Rohan Ranadive SVP, EVM Program Group Manager EdgeVerve Systems Limited Nitesh Banga Senior VP Client Services sig.org/summit Are you ready for Robots in Procurement?
More informationSupplier Diversity: Aligning for Success. JLL (buy-side) Denver Clark CPO, Americas JLL. Bill Miller SVP - SCMP. sig.org/summit
Supplier Diversity: Aligning for Success JLL (buy-side) Denver Clark CPO, Americas JLL Bill Miller SVP - SCMP sig.org/summit Creating a High Performing Supplier Diversity Program Sourcing Industry Group
More informationA Case Study: How Effective Risk Management Drives Global Supply Chain Optimization.
A Case Study: How Effective Risk Management Drives Global Supply Chain Optimization JLL Maureen Ehrenberg Executive Managing Director Hiperos Michele Flynn Founder & Vice Chairman DENVER FALL 2014 SU MMIT
More informationA Rock Star Approach:
A Rock Star Approach: Establishing a Global Financial System for Procurement Alignment Determine David Cravens VP-Client Success Constantine Limberakis VP-Product Marketing sig.org/summit A Rock Star Approach:
More informationContingent Workforce Management:
Contingent Workforce Management: Whose Job is it Anyway? DCR Workforce David Putt EVP Duff Hall Former Contingent Labor Category Manager at Microsoft sig.org/eval Contingent Workforce Management: Whose
More informationReady or Not, Here Come the New Lease Accounting Standards
Ready or Not, Here Come the New Lease Accounting Standards JLL Michael Billing Managing Director Global Lease Accounting Lead sig.org/summit Ready or not Here come the new lease accounting standards Michael
More informationStrategic Sourcing in the Digital Economy
Strategic Sourcing in the Digital Economy Abercrombie & Fitch Quave Burton Vice President SAP Ariba Michael Koch Director- Solutions Marketing sig.org/eval Strategic Sourcing in the Digital Economy Michael
More informationReinventing the IT War Room:
Computer Network Solutions Reinventing the IT War Room: A use case paper for social IT collaboration www.itinvolve.com Does this sound familiar to you? Your IT organization is ready to do a major ERP upgrade.
More informationTransforming Outsourcing Agreements for AI, RPA and Big Data
Transforming Outsourcing Agreements for AI, RPA and Big Data Mayer Brown LLP Brad Peterson Partner HfS Research Elena Christopher VP, Research sig.org/summit Transforming Outsourcing Agreements for AI,
More informationValue Enhancement thru Optimal Organizational Development
Value Enhancement thru Optimal Organizational Development Next Practices from Adobe Antonio Humphreys Senior Manager Adobe DENVER FALL 2014 SU MMIT www.sig.org/eval Evaluation How-to: Why? Your feedback
More informationSolution Track 5. Managing Vendor Risk and Contingency Plans. March 26, Strategic BCP, Inc. All rights reserved. strategicbcp.
Managing Vendor Risk and Contingency Plans Terence Lee Solution Track 5 March 26, 2017 Strategic BCP, Inc. All rights reserved. strategicbcp.com 1 Agenda: 60 Minutes Introduction What is Third Party Vendor
More informationFIS Global Allegis Global Solutions Compass Rose Advisory
FIS Global David Hackney Allegis Global Solutions Bruce Morton Compass Rose Advisory Jay Lash sig.org/summit The Charter or Purpose of this Working Group is: To bring together SIG Members that are interested
More informationThe Six Stages of a Crisis. Stage Five: Resolution
The Six Stages of a Crisis Stage Five: Resolution The Six Stages of a Crisis Stage Five: Resolution Executive Summary Two-way communication is critical throughout each stage of a crisis. During the resolution
More informationStrategic Sourcing in the New Economy:
Strategic Sourcing in the New Economy: Harnessing Sourcing Business Models in Modern Procurement University of Tennessee Kate Vitasek www.sig.org/eval Sourcing Business Model Theory and Decision Tree (Practitioner
More information4 Ways HR Can (and Should) Be the New Face of Customer Service
White Paper 4 Ways HR Can (and Should) Be the New Face of Customer Service 4 Ways HR Can (and Should) Be the New Face of Customer Service J.W. Bill Marriott once said, If you take care of your employees,
More informationSession 162 The Great Divide: Managing in an Off-Shored World
Session 162 The Great Divide: Managing in an Off-Shored World Catherine Honey Sr Director, Global HRIS PAREXEL International About the Presenter: Catherine Honey is a long-standing practitioner and consultant
More informationAgenda Avanade Inc. All Rights Reserved.
Agenda Introduction Digital Workplace Defined Low Hanging Fruit Digital Workplace Futures Digital Workplace Trends Benefits of a Digital Workplace Digital Workplace Platform Wrap Up 12 years in SharePoint,
More informationBuilding a Foundation for Effective Service Delivery and Process Automation
Building a Foundation for Effective Service Delivery and Process Automation Agenda Service Management World Tour IBM Service Management Customer Challenges Overview of Service Delivery and Process Automation
More informationEMPLOYEE JOB AID COMPLETE SELF EVALUATION
EMPLOYEE JOB AID COMPLETE SELF EVALUATION You will receive an email notification in your Outlook inbox and a Workday Inbox action to complete a Self Evaluation for your Annual Summary or Pulse Check. The
More informationSOLUTION BRIEF EU GENERAL DATA PROTECTION REGULATION COMPLIANCE WITH RSA ARCHER
EU GENERAL DATA PROTECTION REGULATION COMPLIANCE WITH RSA ARCHER ARRIVAL OF GDPR IN 2018 The European Union (EU) General Data Protection Regulation (GDPR) that takes effect in 2018 will bring changes for
More informationRisk Advisory Services Developing your organisation s governance for competitive advantage
Advisory Services Developing your organisation s governance for competitive advantage The Deloitte Advisory Platform of Services can help you to govern your strategic plan to guide your operations measure
More information4 Keys to Successful Supply Chain Implementation
ON-DEMAND WEBINAR 4 Keys to Successful Supply Chain Implementation TAKE SUPPLY CHAIN FEBRUARY 2016 Introduction: The Crucial Supply Chain Mid-market companies are looking to improve their supply chains
More informationIDC FutureScape: Worldwide Financial Services 2017 Predictions
IDC FutureScape: Worldwide Financial Services 2017 Predictions Michael Araneta, Associate Vice President Marc DeCastro, Research Director Bill Fearnley, Research Director Jerry Silva, Research Director
More informationGlobal Media and Entertainment Company Uses IBM Cloud for Skytap Solutions to Deliver More Cost-Effective, Functional, and Timely Application Releases
IDC ExpertROI SPOTLIGHT Global Media and Entertainment Company Uses IBM Cloud for Skytap Solutions to Deliver More Cost-Effective, Functional, and Timely Application Releases Sponsored by: Skytap Inc.
More informationExecutive Assessment & Coaching Module Overview Center for Creative Leadership. All rights reserved.
Executive Assessment & Coaching Module Overview Facts and Figures about CCL We work with 30,000 leaders across 3,000 organizations on six continents and 130 countries, on a yearly basis. A research-driven,
More informationSESSION 802 Wednesday, November 4, 10:15am - 11:15am Track: Continual Service Improvement
SESSION 802 Wednesday, November 4, 10:15am - 11:15am Track: Continual Service Improvement Minimum Viable ITSM Donna Knapp Curriculum Development Manager, ITSM Academy dknapp@itsmacademy.com Session Description
More informationServe Your Customers Better with Microsoft Dynamics CRM. <client> <date>
Serve Your Customers Better with Microsoft Dynamics CRM What s On The Agenda Today Today s Customer Service Challenges New Choices for Managing Customer Relationships Microsoft CRM Momentum
More informationReengineering your core processes and service layer A critical digital ecosystem enabler
Reengineering your core processes and service layer A critical digital ecosystem enabler Stéphane Hurtaud Partner Cybersecurity Leader Deloitte Jesper Nielsen Director Technology & Enterprise Application
More informationContent Marketing How a 60-year-old media company is pioneering the future of advertising. Ninan Chacko CEO, PR Newswire
Content Marketing How a 60-year-old media company is pioneering the future of advertising Ninan Chacko CEO, PR Newswire Session Speaker Ninan Chacko CEO, PR Newswire Ninan Chacko, CEO @PRNewswire, global
More informationCognos 8 Business Intelligence. Evi Pohan
Cognos 8 Business Intelligence Evi Pohan Agenda Needs and Challenges What is Cognos 8 Business Intelligence? Overview Simplified Deployment and Ease of Use Complete Range of Capabilities Proven Technology
More informationTurning Employees into Brand Advocates. 4 Steps to an Effective Employee Engagement Program
Turning Employees into Brand Advocates 4 Steps to an Effective Employee Engagement Program Engaged employees are the lifeblood of every successful business. They speak positively about your company to
More informationERP IMPLEMENTATION RISK
ERP IMPLEMENTATION RISK Kari Sklenka-Gordon, Director at RSM National ERP Risk Advisory Leader March 2017 2015 2016 RSM US LLP. All Rights Reserved. Speaker Kari Sklenka-Gordon National RSM ERP Risk Advisory
More informationApplication Portfolio Management Why You Need IT. Your Guide: Mark Feher, Jen Scarlato
Application Portfolio Management Why You Need IT Your Guide: Mark Feher, Jen Scarlato Introductions 2 Take 5 Minutes Turn to a Person Near You Introduce Yourself Agenda 3 Introduction To APM Open Mic -
More informationHITMC 2018 BUILD RELATIONSHIPS. Sponsorship Prospectus April 4-6, 2018 Marriott New Orleans. Questions? Page 1
HITMC 2018 BUILD RELATIONSHIPS Prospectus April 4-6, 2018 Marriott New Orleans Questions? hitmc18@hitmc.com Page 1 Healthcare IT Marketing & PR Conference (HITMC) Page 2 HITMC IS THE BEST PLACE TO CONNECT
More informationEmployer Branding Essentials. 4 Tips Inspired by LinkedIn s Top Attractors Ranking
Employer Branding Essentials 4 Tips Inspired by LinkedIn s Top Attractors Ranking Introduction Your reputation as an employer is everything. If you have a good one, top candidates want to work for you
More informationGlobal Procurement Transformation at INVISTA
Orange County Convention Center Orlando, Florida May 15-18, 2011 Global Procurement Transformation at INVISTA Gerald Beachum INVISTA S.à r.l. Michael Cheatham Deloitte LLC ] INVISTA S.à r.l. INVISTA: one
More informationAn Overview of the AWS Cloud Adoption Framework
An Overview of the AWS Cloud Adoption Framework Version 2 February 2017 2017, Amazon Web Services, Inc. or its affiliates. All rights reserved. Notices This document is provided for informational purposes
More informationFIRM OF THE FUTURE. Is Your Practice a Firm of the Future? Become a Trusted Advisor. Online
Become a Trusted Advisor Online Is Your Practice a Firm of the Future? 01 Is Your Practice a Firm of the Future? Abraham Lincoln said, The best way to predict the future is to create it. Who knew just
More informationOracle Engineered Systems Oracle Support Essentials & die Tools im ExadataUmfeld
Oracle Engineered Systems Oracle Support Essentials & die Tools im ExadataUmfeld Clarissa Rohrmann Oracle Support Stefan Panek Stefan Panek Systemberatung Copyright 2014, Oracle and/or its affiliates.
More informationA Strategic Approach to Bank Fraud
Fraud Case Study A Strategic Approach to Bank Fraud How Banks Can Move From Reactive to Proactive Fraud Prevention and Detection Fraud prevention and detection remains one of the biggest and most pressing
More informationConference summary report
Thank you for making Symposium/ITxpo 2011 our most inspiring event ever. Your enthusiasm, insights and willingness to share with your peers is why Gartner Symposium/ITxpo is the world s largest and most
More informationRESEARCH SPOTLIGHT EXTENDED ENTERPRISE LEARNING
RESEARCH SPOTLIGHT EXTENDED ENTERPRISE LEARNING A Profit Driver for Leading Organizations June 2017 Table of CONTENTS About the Study 3 Extended Learning is In 4 Benefits of Extended Enterprise Learning
More informationPremium Payback. Rewarding Consumers at the Point of Sale. Cassie Boutelle April 2017
Premium Payback Rewarding Consumers at the Point of Sale Cassie Boutelle April 2017 Loyalty landscape what are we solving for? $60B in rewards liability across all loyalty programs in North America Number
More informationIT Management & Governance Tool Assess the importance and effectiveness of your core IT processes
IT & Governance Tool Assess the importance and effectiveness of your core IT processes STRATEGY& GOVERNANCE IT & Governance Framework APPS EDM01 ITRG04 DATA &BI ITRG06 IT Governance Application Portfolio
More informationDriving Innovation Through Procurement
Driving Innovation Through Procurement The Life Tie Project Raj Nath Executive Director - Strategy The Smart Cube Mark Bjedov Managing Director DENVER FALL 2014 SU MMIT www.sig.org/eval Evaluation How-to:
More informationMadison Consulting Group. An Introduction to Our Compliance and Regulatory Consulting Services
An Introduction to Our Compliance and Regulatory Consulting Services January 2017 Who We Are Experience Financial Services Specialists Services Compliance and Regulatory Consulting Business and Operations
More informationOracle Siebel CRM On Demand Integration Pack for JD Edwards EnterpriseOne (Opportunity to Cash)
Oracle Siebel CRM On Demand Integration Pack for JD Edwards EnterpriseOne (Opportunity to Cash) An AMX International White Paper January 2008 Page 1 NOTE: The following is intended to outline our general
More informationIBM SmartCloud Migrations Best Methods and Practices
IBM SmartCloud Migrations Best Methods and Practices IBM Collaboration Solutions Open Mic Date: 15th September 2016 Open Mic Team Abhishek Jain Presenter Arun Kumar Presenter Narendra Nesarikar IBM ICS
More informationThe Service Desk Balanced Scorecard
The Service Desk Balanced Scorecard Your Overall Measure of Service Desk Performance MetricNet Best Practices Series Your Speaker: Jeff Rumburg Co Founder and Managing Partner, MetricNet, LLC Winner of
More informationBuilding Business Capabilities through Enterprise Architecture
Building Business Capabilities through Enterprise Architecture Krish S. Ayyar 24 th August 2015 Building Business Capability Conference, Sydney, Australia Agenda Introduction What is Business Capability?
More informationBREAKING UP With Your Recruitment
a Research ebook by: 5 Steps to Help You Win Over Key Stakeholders and Switch to a Talent Acquisition Software Suite HIRING INSIGHTS WHY SWITCH? B2C technology trends in social media, mobile, and video
More informationCIP 2017 Project Outline
Outline IT_SUM_1 Summer 1 Jun 2017 31 Aug 2017 Information Technology 4. Name: Process Improvement in Construction Management Objectives: 6. To optimize processes in construction project management To
More informationPeopleMatter New Team Member Hiring Process Quick Reference Guide
PeopleMatter New Team Member Hiring Process Quick Reference Guide PeopleMatter Support Monday Friday, 8:30am 11:30pm Eastern Time 877-354-2266 or Email: support@peoplematter.com Date: 11062013 The following
More informationAt the Heart of Connected Manufacturing
www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of
More informationCyberSource Fraud Management Platform
CyberSource Fraud Management Platform Reduce fraud, increase agility, and improve the customer experience CyberSource is a Visa solution The digital economy is dramatically changing how your customers
More informationMake engaging performance conversations a reality
Make engaging performance conversations a reality Ranked #1 in Customer Satisfaction by Performance Management COACH Halogen is a natural fit in terms of making performance management more powerful for
More informationFAST TRACK YOUR SUPPLY CHAIN CAREER THROUGH MENTORSHIP. By Rodney Apple PRESIDENT, SCM TALENT GROUP LLC APICS CAREER COACH
FAST TRACK YOUR SUPPLY CHAIN CAREER THROUGH MENTORSHIP By Rodney Apple PRESIDENT, SCM TALENT GROUP LLC APICS CAREER COACH FAST TRACK YOUR SUPPLY CHAIN CAREER THROUGH MENTORSHIP BY RODNEY APPLE PRESIDENT,
More informationMASERGY CUSTOMER SUCCESS STORY
MASERGY CUSTOMER SUCCESS STORY Masergy Differentiates Itself with Unmatched Customer Service Masergy is a global IT service provider that offers hybrid networking, managed security, and cloud communications
More informationSolutions Agenda
Solutions 2017 June 19-21 Chicago Agenda Solutions 2017 Agenda Join the Fusion Community as we embark on a three-day training event designed to equip you with critical knowledge and skills needed to fully
More informationThe healthy business strategy tool. The Healthy Business Coalition
The healthy business strategy tool The Healthy Business Coalition DEFINITION 2 Healthy Business [hel-thee biz-nis] (noun) A management approach that seeks to create value and optimize performance by improving
More informationPortfolio Marketing. Research and Advisory Service
Portfolio Marketing Research and Advisory Service SiriusDecisions Team Jeff Lash VP and Group Director, Go-to-Market Christina McKeon Service Director, Portfolio Marketing Tyler Anderson Team Leader, Account
More informationOracle Taleo Business Edition Implementation Fixed Scope Offerings
Oracle Taleo Business Edition Implementation Fixed Scope Offerings Date Email Website : Dec-2015 : info@kovaion.com : www.kovaion.com Kovaion Consulting Kovaion A Snapshot Oracle Alliance Certified Consultants
More informationAchieve Your Business and IT Goals with Help from CA Services
Achieve Your Business and IT Goals with Help from CA Services How Does CA Services Approach an Engagement? Whether its planning, implementing or running our industry leading software, CA Services can help
More informationIBM QRadar SIEM. Detect threats with IBM QRadar Security Information and Event Management (SIEM) Highlights
IBM Security Data Sheet IBM QRadar SIEM Detect threats with IBM QRadar Security Information and Event Management (SIEM) Highlights Use IBM QRadar Security Information and Event Management, powered by the
More informationTo Bid or Not to Bid That is the Question
To Bid or Not to Bid That is the Question Breakout Session #D03 Jeff Shen, Vice President, Red Team Consulting December 5, 2017 11:00m to 12:15pm Red Team Consulting Red Team Consulting (Red Team) is a
More informationTHE SECRET SAUCE TO CREATE AN ENGAGING ONLINE COMMUNITY WITH SALESFORCE
THE SECRET SAUCE TO CREATE AN ENGAGING ONLINE COMMUNITY WITH SALESFORCE EMBRACING DIGITAL TRANSFORMATION Digital continues to transform almost every facet of our personal lives and has now begun to impact
More informationBest of Breed Automation September 2014
www.pwc.com Best of Breed Automation September 2014 Tom Torlone Managing Director, US Leader Shared Services and Outsourcing Advisory Tom is a Managing Director at and is the U.S. Leader of the firm s
More information100 Resilient. 157 Adelaide St. West, PO Box 247, Toronto, ON M5H 4E7 Call: DRIE Website:
Volume 26, Issue 4 December 2017 157 Adelaide St. West, PO Box 247, Toronto, ON M5H 4E7 Call: 647-299-DRIE Website: www.drie.org IN THIS ISSUE Letter from the Editor A Road Map for Achieving a Resilient
More informationHow Often Should Companies Survey Employees?
How Often Should Companies Survey Employees? Emerging Trends and Practical Considerations. 2017 Perceptyx, Inc. 28765 Single Oak Drive, Suite 250, Temecula California 92590 951.676.4414 www.perceptyx.com
More informationCATEGORY: Worksheet. Bersin & Associates High-Impact Leadership Development Self-Assessment Worksheet: Leader as Coach
February, 2012 Bersin & Associates High-Impact Leadership Development Self-Assessment Worksheet: Leader as Coach is the purpose of this self-assessment worksheet? The purpose of this self-assessment worksheet
More informationWIPRO HCM APPLICATION SERVICES ENGINEERING A COMPLETE ORACLE SOLUTION DO BUSINESS BETTER
www.wipro.com WIPRO HCM APPLICATION SERVICES ENGINEERING A COMPLETE ORACLE SOLUTION DO BUSINESS BETTER Overview Today, historical sources of advantage have diminished in value to the point where they are
More informationIndustry-Leading Recording and Evaluation Solutions for Contact Centers. mercom. Mercom Audiolog Mercom Interaction Quality
Industry-Leading and Evaluation Solutions for Contact Centers mercom Mercom Audiolog Mercom Interaction Quality The Power of the Mercom Difference Mercom alone sets the pace for technology leadership,
More informationTraining Needs and Challenges
Shell is a global group of energy and petrochemicals companies. With around 87,000 employees in more than 70 countries and territories, Shell helps to meet the world's growing demand for energy in economically,
More informationCorporate Risk Management Services. Pinkerton is a leading provider of risk management services and solutions for organizations around the globe.
Corporate Risk Management Pinkerton is a leading provider of risk management services and solutions for organizations around the globe. New threats arise every day. Is your business fully protected? Manage
More informationCustomer FIRST for Avantis PRiSM Program Guide
Customer FIRST for Avantis PRiSM Program Guide Best-in-class Software Maintenance, Support and Services Leverage the Full Value of your Avantis PRiSM Software 02 About Schneider Electric and Avantis PRiSM
More informationMid-market technology trends: Leveraging disruption to drive value The Dbriefs Private Companies series Anthony Stephan, Principal, Deloitte
Mid-market technology trends: Leveraging disruption to drive value The Dbriefs Private Companies series Anthony Stephan, Principal, Deloitte Consulting LLP Chris Jackson, Senior Manager, Deloitte Consulting
More informationFive Ways Financial Services Can Increase Business Through Enterprise Social Networking. CLEARVALE White Paper January 2014
Five Ways Financial Services Can Increase Business Through Enterprise Social Networking CLEARVALE White Paper January 2014 Introduction Fortune 500 companies are adopting enterprise social networks private,
More informationPriority Plus. Citrix Customer Success Services
Customized, preventative support for complex, global and mission-critical solutions, with our fastest response times and most aggressive restoration targets designed to help you minimize risk, accelerate
More informationSWOT: Evaluating your product, place or industry
SWOT: Evaluating your product, place or industry Generating meaningful information as part of the ThinkBlink TM process 2017 About Us At Shikatani Lacroix, we design compelling brand experiences using
More informationOracle CPQ Cloud Solutions for enterprises and Fast Growing Companies
Oracle CPQ Cloud Solutions for enterprises and Fast Growing Companies Oracle CPQ Cloud enables both enterprise and midsize companies to streamline the entire opportunity-to-quote-to-order process, including
More informationFair Talent Management. part of our We think series
part of our We think series Contents Contents 2 The need for fairness 3 Developing fair assessments 4 Relevance 4 Consistency 4 Comparison 4 Clear positioning and communications 5 Provide a career development
More informationBuilding and Maintaining a Business Continuity Program
Building and Maintaining a Business Continuity Program Successful strategies for financial institutions for effective preparation and recovery 1 Building and Maintaining a Business Continuity Program Table
More informationPINK ELEPHANT THOUGHT LEADERSHIP WHITE PAPER. Process Standardization In Higher Education & Silo-Based IT Cultures
PINK ELEPHANT THOUGHT LEADERSHIP WHITE PAPER Process Standardization In Higher Education & Silo-Based IT Cultures Executive Summary Every organization is challenged to cut costs and do more with less,
More informationHOW BPM CAN HELP YOU MODERNIZE LEGACY APPLICATIONS
HOW BPM CAN HELP YOU MODERNIZE LEGACY APPLICATIONS BPM is the discipline of systematically improving the efficiency and flexibility of an organization's operations. How BPM can help you modernize legacy
More informationCDK Digital Marketing Websites Features Summary
CDK Digital Marketing Websites Features Summary CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. CDK's digital
More informationISM Travel & Events 2017 June 12-14, 2017 Miami, FL
ISM Travel & Events 2017 June 12-14, 2017 Miami, FL Strategic Meetings Management (SMM) Should Be Standard In Corporate Procurement Kevin Iwamoto, GLP, GTP GoldSpring Consulting A Global Industry Standard
More informationRosetta Carrington Lue, MDO Chief Customer Service Officer, City of Philadelphia
Rosetta Carrington Lue, MDO Chief Customer Service Officer, City of Philadelphia Rosetta Carrington Lue Came to work for the City of Philadelphia from private sector customer service positions Oversaw
More informationT H E B O T T O M L I N E
R E S E A R C H N O T E P R O G R A M : A L L D O C U M E N T R 5 9 A P R I L 2 0 1 7 UNDERSTANDING THE VALUE MATRIX A N A L Y S T Rebecca Wettemann T H E B O T T O M L I N E The Nucleus Research Technology
More informationGoing Big Data? You Need A Cloud Strategy
A Forrester Consulting January 2017 Thought Leadership Paper Commissioned By Oracle And Intel Going Big Data? You Need A Cloud Strategy Table Of Contents Executive Summary... 1 Big Data Investment Shifts
More informationWe invest in B2B companies and stick with them until they get sold
We invest in B2B companies and stick with them until they get sold Index Grow&Fit doesn t just help companies grow Josep helps the people behind companies to really excel, feel confident, and know how
More informationCloud Computing in the Resources Sector. John Bradley Industry Development Manager Manufacturing & Resources
Cloud Computing in the Resources Sector John Bradley Industry Development Manager Manufacturing & Resources jbradley@microsoft.com Agenda Resource Industry Context Technology Mega Trends How to Get Started
More informationCommVault Support Trust
... White Paper CommVault Support Trust Abstract: As with any relationship, trust is built through positive experience and meeting expectations. From the beginning post purchase stages of the customer
More informationA Formal Organizational Excellence Program
A Formal Organizational Excellence Program To enable the achievement of institutional strategic goals and priorities excellence in education, research, and scholarship and leverage its core strengths and
More informationIBM Impact Grants. Offering Portfolio
Offering Portfolio The consultative services provided by IBM for our strategic plan were used as a catalyst for our programming model. The facilitators were excellent and the leadership model positioned
More informationModernize Your Device Management Practices Using The Cloud
A Forrester Consulting Thought Leadership Paper Commissioned By Microsoft June 2017 Modernize Your Device Management Practices Using The Cloud New Cloud-Enabled Operating Systems Deliver Ease And Flexibility
More information