Agile solution delivery
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- Aubrey Armstrong
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1 Agile solution delivery Delight your business, increase your job satisfaction & maximise your potential
2 Overview Delight your business Fit-for-purpose solutions delivered on time every time Aligned to changing business priorities Faster ROI Removes silos & increases efficiency Maximises potential of existing resources Increases innovation Increase your job satisfaction and recognition of your value Involvement throughout Empowered teams Close collaboration Maximise your potential and continual development Develop technical skills Strong interactive communication develops soft skills Increased business domain knowledge & value
3 Overview Delight your business Increase your job satisfaction and recognition of your value Maximise your potential and continual development Reviewing a real story we will explore: Why to consider an agile approach? An outline of how it works Dispelling the concerns about agile Explore the benefits
4 Software Development Co. Organisation 30 years in business Market leading position Competitive market Significant investment in new software products Diversification to address new markets 100+ people directly involved in product development Pressure to deliver had put significant stress on staff Business Requirements More with less Products faster to market Improve quality Faster ROI to build confidence in new product development Survive need to innovate Responsive to maximise opportunities Proactive Drive competitive advantage
5 Challenges with existing delivery process BUSINESS Initiation Requirements Design Build Test UAT Prepare Rework Execute Deploy Close TECHNICAL
6 We are not alone IT Enabled Business Change Project Perform ance (9,236 projects) UK Government IT Enabled Business Change Project Performance (409 projects) 60 Percentage (%) Failed Challenged Succeeded Percentage (%) Failed Challenged Succeeded Source: The Standish Group Worldwide project performance survey results 2004 Source: Office of Government Commerce Gateway Reviews April 2004-June 2006 If there ever was a silver bullet to kill the demons of project failure it is an iterative and agile process. Source: The Standish Group, Chaos Rising 2005 BCS Management Forum Strategic Panel: Top issues in IT management Survey % large organisations 516 issues & topics refined & prioritised #1 Aligning IT with business
7 Agile framework recommendation DSDM facts Proven agile framework evolved since 1995, based on industry best practice Track record of success s of successful projects Latest version of DSDM - Atern - published in 2007 Over 30,000 people trained Certification programme for staff, based on mix of theory and experience Comprehensive best practice guidance - still agile, but has substance Business benefits focused Covers complete lifecycle Scalable Inclusive - clear Roles & Responsibilities for all Focused on early delivery of business benefits through fit-for-purpose solutions Integrates with other approaches such as Prince2 & XP
8 DSDM Productivity Figures on bars show percentage improvement of DSDM over Traditional % % 280% % 333% 97% Productivity 30 Productivity 20 80% TRAD DSDM /95 95/96 96/97 97/98 98/99 99/00 00/01 Year Source: Study Commissioned by Xansa: 7 Year Longitudinal study
9 Delivery Time % 87% Average time to delivery (in months) Average project team size % of completed projects rated good to excellent Using traditional approaches Using Atern Source: British Airways IM Department, Newcastle
10 Concerns about an Agile approach Never ending cyclical process No control Poor quality solutions No documentation Solution maintenance nightmare Very little design (mostly on the fly!) Need extrovert team members Developer / Techie driven
11 What is DSDM Atern?
12 DSDM Atern - Concepts User involvement ensures right business solution Requirements evolve but timescale is fixed Early delivery enables early pay-back Implement the 80/20 rule Nothing is built perfectly first time
13 DSDM Atern - Concepts
14 DSDM Atern - Components
15 DSDM Atern - Principles 1. Focus on the business need 2. Deliver on time 3. Collaborate 4. Never compromise on quality
16 DSDM Atern - Principles 5. Build incrementally from firm foundations 6. Develop iteratively 7. Communicate continuously and clearly 8. Demonstrate control
17 Implementing the pilot agile project
18 DSDM Atern Project Roles
19 DSDM Atern Project Roles
20 DSDM Atern Project Roles
21 DSDM Atern Process The Lifecycle
22 DSDM Atern - Practices DSDM defines 5 core techniques... Iterative Development MoSCoW Prioritisation Timeboxing Facilitated workshops Modelling
23 Iterative Development Allows evolution from high level concepts to delivered product Three perspectives Functional Usability Non functional Development cycles for Exploration and Engineering
24 MoSCoW Prioritisation Must Have Requirements fundamental to solution Defines Minimum Usable Subset basic working solution Should Have Requirements important to system Measured in terms of value or impact Could Have Can do without in the short term Won t have this time Will wait till later
25 Timeboxing Achieves defined objectives by a fixed deadline Leverages MoSCoW Maintains focus on on-time delivery every time Manages dependencies within a project Enables regular assessment of real progress Prevents scope creep
26 Building business confidence Delivery Increments n... I R C I R C I R C I R C I R C I R C I R C Timeboxes (approximately 2 to 6 weeks)
27 Facilitated Workshops Used throughout DSDM Atern to achieve... Speed Decisions made in days, not months Ownership All stakeholders present Productivity Ideas born and grown quickly Overall perspective Wider involvement of participants possible Consensus Agreement and acceptance from empowered stakeholders Quality decision making All parties hearing the same information
28 Modelling Powerful Improves communication through shared visualisation Models deployed according to project needs Atern advocates standard industry techniques Selected to your organisation s requirements Enough to satisfy the purpose no more
29 DSDM Atern - Products Defined set of products for each lifecycle stage The system itself (evolving through iterative development) Planning and management products Technical products Quality and review products Support products Defined quality criteria for all products Too many products to cover in this short briefing
30 Delivering quality Solution quality Customer satisfaction Addressed business needs Achieved standards set (performance) Support documentation delivered Maintainability acceptable Focus on delivering fit-for-purpose solution Process quality Project followed accepted best practices Solution met standards expected (technical & support) Project remained under effective governance
31 Delivering quality Testing concepts in DSDM Atern Fail fast Collaborative testing Repeatable testing End-to-end experience Independent testing Prioritised testing Test-driven development Risk-based testing DSDM Atern techniques in testing Facilitated workshops Iterative development Timeboxing Auto MoSCoW Modelling
32 Initial Agile concerns addressed
33 Initial Agile concerns addressed Initial concerns about Agile Never ending cyclical process No control Poor quality solutions No documentation Solution maintenance nightmare Very little design (on the fly!) Need extrovert team members Developer / Techie driven Addressed by DSDM Atern Defined plans & outputs Detail controls throughout High quality inherent Appropriate documentation Maintenance requirements defined up front & built in Planned & collaborative design Supportive teamwork Not developer led a project team collaborative effort
34 Case study - the result The result: Significantly improved cross-functional working relationship Increased motivation, commitment, innovation & value recognition Higher quality levels Zero errors before delivery & zero errors on integration with overall software product Business acceptance at each small delivery Faster deliveries ( 2 / 3 rds reduction in delivery time) Faster return on investment & responding to opportunities Delighted business & IT functions Agile practices rolled out as standard project approach Pragmatically applied: Not all projects will be full Atern but... You can use SOME of Atern ALL of the time You can use ALL of Atern SOME of the time DSDM Atern Project Approach Questionnaire Helps identify projects where Atern adds most value for least risk
35 How does an agile approach delight the business?
36 Delighting the business Focus on business need Continual verification that priorities match business case Continual prioritisation responds to change in requirements Never compromise on quality Acceptance criteria agreed & refined during planning steps Testing throughout Culture of delivering robust fit-for-purpose solution Regular acceptance testing throughout timebox & increments
37 Delighting the business Deliver on time Build incrementally from firm foundations Regular delivery heartbeat provides confidence Guaranteed on time delivery Early delivery of business benefits from project faster ROI Better cross-functional working relationship & synergy Maximises the potential of existing resources experience and skills to deliver business objective Removes silos Greater project delivery efficiency Greater ownership, accountability & commitment to deliver business objectives
38 Increasing job satisfaction
39 Increasing job satisfaction Involvement throughout the whole lifecycle Develop strong understanding of requirements & evolving solution being developed Time to test effectively & thoroughly Inherent focus across project team of delivering a quality solution Empowered teams influence effective testing Helps to ensure effective QA throughout by all Strong voice to highlight & address quality issues Close collaboration with whole project team Different perspectives able to shape solution Develop understanding of challenges of different roles Demonstrate value & influence other roles Greater recognition of Software Testers value
40 Maximising team members potential
41 Maximising team members potential Collaboration & empowerment Develops technical skills Strong interactive communication & influencing throughout whole lifecycle Active contribution Encourages positive innovative environment Supports development of soft skills Develop greater business domain knowledge Better able to appreciate business challenges Contribute better to shaping business solutions Increases value and recognition by the organisation Increases opportunity to develop further in the organisation Organisations increase efficiency by better utilising existing skills & experience, enabling better development of their potential
42 Summary
43 Summary Delight your business Fit-for-purpose solutions delivered on time every time Aligned to changing business priorities Faster ROI Removes silos & increases efficiency Maximises potential of existing resources Increases innovation Increase your job satisfaction and recognition of your value Involvement throughout Empowered teams Close collaboration Maximise your potential and continual development Develop technical skills Strong interactive communication develops soft skills Increased business domain knowledge & value
44 Next steps Please contact me: Discuss further concerns or thoughts? Discuss how to pragmatically apply an agile approach that delivers results in your organisation tel: mobile: www: collaborativeuk.com Thank you
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