USING DATA ANALYTICS TO IMPROVE GOVERNMENT

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1 USING DATA ANALYTICS TO IMPROVE GOVERNMENT BROUGHT TO YOU BY: #gltrain

2 #gltrain Tweet with us: #gltrain Ask a question: Submit a question using the ask a question" box on the console. Help: If you have any technical difficulties during the training click on the help button located below the slide window. CPE: To receive credit, you must be logged in for the full 50 minutes, participate in the 3 interactive polls and complete the post-training evaluation. The evaluation can be found under resources. HOUSEKEEPING VIP: By attending today s Government Innovators Virtual Summit you will be enrolled in the GovLoop VIP program and receive 1 credit. On-Demand: On Friday we will you a link to the on-demand version of the entire Virtual Summit so you can view all of the trainings (including this one), the slide decks and resources.

3 USING DATA ANALYTICS TO IMPROVE GOVERNMENT ALAN FORD Director of Presales Consulting, Teradata Government Systems AMEN RA MASHARIKI Chief Analytics Officer, New York RORY SCHULTZ Client Executive, US Department of Agriculture #gltrain

4 What Is MODA? The Mayor s Office of Data Analytics (MODA) is led by NYC s Chief Analytics Officer, Dr. Amen Ra Mashariki. As part of the Mayor s Office of Operations, MODA partners with agencies to translate data-driven insight into action. Mission: Actionable Insight for NYC Government 1. Support more effective delivery of services to New Yorkers for greater equity, safety, and quality of life 2. Grow and advance analytics throughout the City 4

5 Analytics In Action Measuring Success Providing Situational Awareness Data Driven Enforcement 5

6 Measuring Success NYC Small Business Services Time-to-Open Metric Creates end-to-end measurements to quantify effectiveness of new business processes and informs future policy decisions. Project Highlights Understanding the timeline of opening a business: as measured by NYC Cross-agency data from DOB, FDNY, DOHMH, and others Quantifying this process opens the door for leveraging advanced statistical methods to inform policy decisions. 6

7 Providing Situational Awareness NYC Small Business Services Proactive Education Inform on the ground operations completed by SBS in order to educate small business owners regarding compliance. Project Highlights Using city data to build situational awareness Cross-agency data from ECB, DCA, DOHMH, and others Allows Small Business Services to proactively target outreach by leveraging NYC violations data 7

8 Data Driven Enforcement NYC Housing Preservation and Development Tenant Harassment Task Force Using NYC data to drive the prioritization of Task Force inspections, by identifying trends and relationships from past cases of harassment. Source: taxbills.nyc Rent stabilized unit loss from Project Highlights Understanding the timeline of harassment, to paint a picture of harassment as seen by NYC data systems, so these occurrences can be proactively mitigated Data aggregated from multiple agencies including NYC DOF, DOB, HPD, 311 complaints as well as the NYS Attorney General Determining the driving factors of rent stabilized unit loss 8

9 Growing Citywide Analytics DataBridge Datashare Open Data for All 9

10 Why DataBridge? Achieving the City s goals requires coordination and sharing information across agencies. Complex problems are not single agency issues. DataBridge integrates agency collected information about people, places and businesses, and enables citywide analysis and coordinated action. Greater and deeper use expands City capabilities while increasing efficiencies. 10

11 What is DataBridge? DataBridge is a citywide platform that facilitates data sharing, storage, and use for operations, analytics, and reporting. Master Data (Buildings, Property, Zoning, Etc) Data Management Data Repository MMR Collisions Data Integration 3 1 Agency 1 Agency 2 Agency Agency 4 Agency 5 Agency X 1 Data Repository Contains all the data available in DataBridge. Scalable, secure storage for almost any type of data Agency Data Physically separated and secured. Loaded on an independent schedule. 3 Shared data 4 Master data Citywide data sets are available to complement agency analysis 5 Data Integration Tools to acquire, cleanse, harmonize, and load data 2 Data that can be used by any agency to enhance analysis; in particular, geospatial analysis DataBridge leverages existing data systems to give analysts, inspectors, program managers,..., first responders information and tools to do their jobs most effectively. 11

12 Open Data for All The promise of Open Data is transparent, free, accessible data. Data is more than just numbers it s information that can create new opportunities and level the playing field for New Yorkers. It s the illumination that changes frameworks, the insight that turns impenetrable issues into solvable problems. It s the invitation for more voices to join critical conversations. Open Data is the commitment that all of these benefits are not confined to only a select few who are in the know, or who can pay for information they are for everyone. New York City is dedicated to putting this power into the hands of all New Yorkers. How are we getting there? Increase Availability Increase Usability Expand Access Increase Quality

13 Analytics and Open Data Applying the MODA philosophy to Open Data: Engage Demonstrate Value Translate insight into action High quality Open Data provides opportunity. Applying analytics to Open Data lowers the barrier for accessing information and encourages action.

14 NYC Agencies NYC Data NYC Data Teams Use Cases Insight Insight Users

15 #gltrain USING DATA ANALYTICS TO IMPROVE GOVERNMENT RORY SCHULTZ Client Executive US Department of Agriculture

16 #gltrain USING DATA ANALYTICS TO IMPROVE GOVERNMENT ALAN FORD Director of Presales Consulting, Teradata Government Systems

17 Sources Acquisition Data Engines Analytics Access REAL TIME Users Audio and Video Sensors DATA LAKE No SQL MULTI GENRE APP FRAMEWORK Marketing Executives Operational Systems Text INGEST VIRTUAL QUERY OPERATIONAL EMERGING Customers Partners Web and Social IN MEMORY Machine Logs DATA WAREHOUSE COMPUTE CLUSTER CONVENTIONAL Business Intelligence Languages Knowledge Workers Business Analysts CRM SCM Integrated Development Environment Data Scientists Platform Services DATA DEVELOPMENT OPERATIONS ERP Cloud Deployment PUBLIC PRIVATE HYBRID Engineers Teradata

18 Sources Acquisition Data Engines Analytics Access REAL TIME Users Audio and Video Sensors Text Web and Social Machine Logs INGEST Listener DATA LAKE Hadoop Teradata Database DATA WAREHOUSE VIRTUAL QUERY QueryGrid No SQL OPERATIONAL IN MEMORY COMPUTE CLUSTER MULTI GENRE Aster Analytics EMERGING R, Spark, Giraph CONVENTIONAL APP FRAMEWORK AppCenter Business Intelligence Languages Marketing Executives Operational Systems Customers Partners Knowledge Workers Business Analysts CRM SCM Teradata Database SAS, SPSS, KXEN Integrated Development Environment Data Scientists Platform Services DATA DEVELOPMENT OPERATIONS ERP Cloud Deployment PUBLIC PRIVATE HYBRID Engineers Teradata

19 ASK US YOUR QUESTIONS ALAN FORD Director of Presales Consulting, Teradata Government Systems AMEN RA MASHARIKI Chief Analytics Officer, New York RORY SCHULTZ Client Executive, US Department of Agriculture #gltrain

20 TODAY S SCHEDULE WHAT S NEXT? 12:00 PM - 12:50 PM ET Don t Risk IT: Secure Collaboration Tools for Government 3:30 PM - 4:20 PM ET Connecting Data Silos Inside and Outside Your Agency 1:00 PM - 1:20 PM ET Virtual Booth Crawl (Break) 1:30 PM - 2:20 PM ET The 3 Most Common Pitfalls to Cloud Migration 2:30 PM - 3:20 PM ET What Does the Future of the Federal Data Center Look Like? Virtual Booth Crawl Don t forget to visit all the booths in the Innovation Center and download resources to qualify for swag. The more active you are the more you ll get! 4:30 PM ET Career Chat with Steve Ressler, GovLoop s Founder and President Virtual Summit closes at 5:00 PM ET #gltrain