Steve Witowski VP, Business Aviation Safety

Transcription

1 Steve Witowski VP, Business Aviation Safety

2 Safety Management- Here We Are 2

3 Observations Business aviation to today Development has been fascinating Not regulated- (AC in 2006) Industry has filled the regulatory void Energy and commitment Very dependent on culture Development and maturation Steady struggle to achieve higher h competency Instances of inconsistent progress 3

4 Background ARGUS PROS conducts business aviation audits per CY ARGUS Platinum and IS-BAO Part 91 and 135 operators SMS/ERP is a significant audit component Follows FAA AC A or IS-BAO 3.0 There s a story here Large amounts of valuable data Trending is possible 4

5 Opportunity Accept- Data has value for SMS development and measurement Analyze audit results Create a consistent, repeatable model Report back to the industry- Safety Promotion Help operators understand where to look for trending pitfalls Show other interested parties (FAA, EASA, CASA, military, UN, etc) what s really going on 5

6 Results Data 397 audits from Analyze audit results Model developed with data capture by category and frequency + count Report back to the industry SMS Audit Results report provided to the entire aviation industry since 2009 Used by the FAA, EASA, CASA, military, UN, etc 6

7 2013 Safety Management Performance Report Report released here today Available for download from ARGUS.aero tomorrow You heard it here first 7

8 PRISM Takeaway It s our way to provide the aviation industry with meaningful information derived organically Reports on PRACTICE and not THEORY In our view it s a snapshot of the path to 8

9 SMS Primer- Four Pillars Policy: (Structure) Risk Mgmt Safety Assurance Safety Promotion (Culture) 9

10 Audit Results- Fill the Buckets Policy (Structure) Risk Mgmt Safety Assurance Safety Promotion (Culture) 10

11 The Elements of SMS Safety policy and objectives 1.1 Management commitment and responsibility 1.2 Safety accountabilities 1.3 Appointment of key safety personnel 1.4 Coordination of emergency response planning SMS Documentation Safety risk management 2.1 Hazard identification 2.2 Risk assessment and mitigation PRISM Solutions

12 The Elements of SMS (cont) Safety assurance 3.1 Safety performance monitoring and measurement The management of change 3.3 Continuous improvement of the SMS Safety promotion 4.1 Training and education 4.2 Safety communication PRISM Solutions

13 2013 SMS Audit Findings 13

14 2013 SMS Audit Findings- Highlights Internal Evaluation Program (IEP)- 71% Critical- uncovers latent deficiencies Requires disciplined approach and dedicated people Example- IEP should include the identification of the root cause of fthe non-conformity, as well as a recordkeeping system for all evidence related to the audit, finding, and the corrective action. Safety Management Training- i 61% Critical for employee participation Business aviation still in SMS growth mode Example- Continuing education and training should be provided to the safety manager. 14

15 2013 SMS Audit Findings- Highlights SMS Manual- 52% Critical- foundation for processes and activities Requires disciplined approach and dedicated people Example- The SMS manual needs to be reviewed to ensure it continues to be appropriate. Hazard/Safety Reporting- 45% Critical- information feeds SMS Demands employee confidence in culture Example- Strive to get more reporting activity. 15

16 Lessons Learned- SMS Internal evaluation is hard to do correctly Worth the effort Training is an ongoing requirement Formal and/or informal The SMS manual doesn t belong on a shelf Needs to change with the operation Safety reporting is primarily about attitude Company and self culture Risk assessment is PROACTIVE FRAT/GRAT is great but there is more 16

17 Lessons Learned- SMS (cont.) Safety Committee (label) is a body of action Decision making Company manuals need accuracy The SMS fit A safety ypolicy is a real message Outdated still sends a message FRMS is growing just like SMS did Needs a system integration 17

18 2013 ERP Audit Findings 18

19 2013 ERP Audit Findings- Highlights ERP Drills- 15% Critical- validates and identifies problems Necessary training Example- Operation needs to complete a full ERP exercise that includes all applicable personnel. Next of Kin Notification and Family Assistance- 15% Have a plan Use HR if available Example- Document in the ERP a policy regarding employee crisis support. 19

20 2013 ERP Audit Findings- Highlights ERP Documentation- 12% Critical- Controlled document/plan Current info Example- Document the plan/equipment for an emergency response center. Go-team- 11% Identify who from the company will be responding on-site May want some pre-arranged kit Example- Key go-team members need alternates assigned. 20

21 Lessons Learned- ERP Commit to ERP Drills Worth the effort Define all plan details in advance Use company HR if available Alternates are likely needed The ERP manual must be controlled Pay attention to extra components- soft and hard copy 21

22 Trend Comparison- SMS 22

23 Trend Comparison- ERP 23

24 Aggregate ( )- 2013) SMS 24

25 Aggregate ( )- 2013) ERP 25

26 Average per Audit ( ) 2013) 26

27 Summary Takeaways SMS is still growing in operations Culture Education/expertise 2013 results- what happened? What is your level of commitment? Management involvement/support Genuine safety practitioner Training Business aviation must get better with IEP The best and most realistic proactive practice ERP improvement has been substantial Drills deserve your commitment 27

28 Completing Thought If you keep doing what you re doing, you re going to keep getting what you got. Yogi Berra

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