Safety Management System (SMS)

Transcription

1 14 th Annual Risk Management Conference Concurrent Session 2a Safety Management System (SMS) A Comprehensive Approach Cynthia Schultz PE, AAE Vice President, Airports cschultz@jdasolutions.aero

2 Introduction 1. SMS Components and Intent 2. Part 139 Organization Today & Tomorrow with SMS 3. Comprehensive SMS Development and Implementation 4. Leveraging SMS Technology 5. Advantages of the Comprehensive Approach 6. Why Adopt SMS Now

3 ORGANIZATIONAL SAFETY CULTURE SMS Components (ATO) SRM Identify hazards Analyze, assess, knowingly accept, and mitigate risk Monitoring plans Safety Promotion Safety Policy Identified New Hazards Safety Risk Mitigations Monitoring Safety Assurance SMS Implementation Plan Monitor NAS & mitigations through: Audits & Evals Trends Analyses Data Tracking ORGANIZATIONAL SAFETY CULTURE Safety Communications

4 Part 139 Reporting SMS Intent SMS Reporting 1 Aircraft Accident 30 Incidents Performance Mgmt Safety Surveys Part 139 Records & Documents Trend Analysis Risk Management 300 Hazardous Conditions 3000 Unreported unsafe acts Transportation Research Board data collection and management is the backbone of any SMS

5 Today s Airports Decentralized Data and Accountability AIRPORT ADMIN/OPS Part 139 Airport Records Training Safety Inspections Condition reports Wildlife reports ARFF Part 139 ARFF Records Training Response Times Inspections Fuel Spill Reports FUEL OPERATIONS Part 139 Fuel Records Training Leak detection Fuel Inspections Part 139 Documents: ACM ASP SWPPP SMIGS Part 139 Documents: ACM ASP SWPPP SMIGS Part 139 Documents: ACM ASP SWPPP SMIGS

6 Tomorrow s SMS Safety Data Centralization Part 139 Records Training Safety Inspections ARFF Part 139 Documents ACM ASP SWPPP SMS SMIGS Condition reports Wildlife reports Response times Leak detection Fuel Inspections Hazard reports Lessons learned Trend Analysis Airport Administration/ Operations Performance Mgmt Risk Management Safety Surveys FAA Fuel Handling Storage

7 Comprehensive SMS Approach Three Simultaneous Activities Implement SMS per ICAO Phases Policies Objectives Procedures SRM SA Promotion SMS Manual Standalone ACM Attributes Responsibility Authority Procedures Process Measures Interfaces Data Collection and Management S/W App Web Based Collect Safety Data Manage Events Assess Risk Mitigate Document Promote

8 Comprehensive SMS Roadmap to Compliance Phase 0 Phase 1 Phase 2 Phase 3 Phase 4 Orientation & Commitment Induction Training Safety Culture Analysis Technology Analysis Document Control SMS Planning Gap Analysis Document Review SMS Manual Implementation Plan Audit Management Emergency Response Safety Policy Implementation of Reactive Safety Management Processes Information Management Processes Transition Existing Part 139 Reporting Develop SRM Processes Incident & Risk Management Regulations & Reports Implementation of Proactive and Predictive Safety Risk Management Processes Information Management Processes Develop SRM Processes Collect Voluntary Hazard Data Dashboards & Reports Goals, Targets & Objectives Implementation of Operational Safety Assurance Develop Safety Performance Indicators Develop Change Management Process Develop Continuous Improvement Processes Safety Meeting Manager Management of Change Develop Documentation My Safety Tasks Message Center Survey Est. Means for Safety Communication Training Management & Competency Develop and Deliver Training

9 Technology Analysis Inventory Part 139 Safety Systems Analysis System Sub-Systems FAR 139 Existing Subpart C, Technology D, E SMS Technology Airport Certification Manual Maintenance/Distribution 201 Doc Control Exemptions Thermoplastic Mkgs/Taxiway Sign Elv 203 Safety Policy Records Personnel Training (24 mos) 303/327 Excel Training Mod Emergency Personnel Training (24 mos) 319 Fire House Training Mod Fueling Agent Inspection (12 mos) 321 Audit Mod Fueling Personnel Training (12 mos) 321 Excel Training Mod Self Inspection Reports (12 mos) 327 Eagle Audit Mod Ped/Ground Vehicles Training (24 mos) 329 Training Mod Accident and Incident Reports (12 mos) 329 Inc & Risk Mgmt Wildlife Hazard Mgmt Training (24 mos) 337 Excel Training Mod Airport Condition Reports (12 mos) 339 FAA NOTAM Site Audit Mod Airport Condition Training (24 mos) 339 Excel Training Mod SRM Assessment Records (36 mos) 402.b.4 Inc & Risk Mgmt SRM Documentation (12 mos) 402.b.4 Inc & Risk Mgmt Regular Accountable Executive Reporting 402.c.3 Dashboards Mod SMS Training Records (24 mos) 402.d.2 Training Mod SMS Communication Records (12 mos) 402.d.4 Comm Mod

10 Benchmark Data - Gap Analysis Where Airports Need to Be Where Airports Are Center for Aviation Safety Research - Gap Analysis Conf 2011 FAR Part 139 is the closest of all regulations to a safety management system

11 SRM - FAA 5 x 5 Risk Matrix High Risk Unacceptable Operation is prohibited Medium Risk Undesirable Acceptable only with mitigation Tracking and management are required Low Risk Acceptable Target level Hazards must be documented Draft AC 150/ A

12 Leveraging SMS Technology

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14 SRM - Capture Existing Part 139 Data

15 SAT Integrated Dashboards Intelex/Eagle AirOps

16 Enter Hazard Details

17 Residual Risk is Calculated Automatically

18 Click on a Box Identify Control Measures

19 Identify your Team Hazard approval Request Set Hazard Review Schedule

20 Identify your Team Hazard approval Request Set Hazard Review Schedule

21 Enter Hazard Details

22 Put Everything on a Dashboard

23 Safety Assurance Visible Accountability

24 Advantages of the Comprehensive SMS Approach 1. All elements are designed and delivered to work together as a system 2. Treats data collection and management as the backbone of SMS 3. Leverages technology to accelerate development and implementation 4. Minimizes labor demands of SMS 5. Maximizes electronic versus paper documentation

25 Why Adopt SMS Now? SMS is already the Global Standard of Safety Management 1. IMO (1998), ICAO(2005), OSHAS(2010), ASSE (2010), IAEA 2. CASA (2005), TC (Air 2008, Rail 2001),CAAC (2005), EASA 3. New Zealand, Bermuda, Africa, Cayman Islands 4. FAA 1 st SMS Standard June 2006 (AC ) a. Part 121, 139 Rulemakings Initiated b. ASRS 1986, ATO SRAs United, Delta, Northwest, Jet Blue, Southwest, ATO etc.

26 The Time to Act is Now You can't define safety solely as a result of recent accidents and incidents. Unless you look further behind the curtain and proactively look at it and mitigate it, you're not doing what our passengers deserve. Captain Chelsey Sullenberger

27 14 th Annual Risk Management Conference Concurrent Session 2a 4720 Montgomery Lane Suite 950 Bethesda, MD Cynthia Schultz PE, AAE Vice President, Airports