Embraer E2 Aftermarket Services

Transcription

1 Embraer E2 Aftermarket Services

2 Moog Products & Services Moog Inc. is a worldwide designer, manufacturer, and integrator of precision motion control products and systems. Over the past 60 years, we have developed a reputation for delivering innovative solutions for the most challenging motion control applications. As a result, we have become a key supplier to the world s leading aircraft manufacturers and are positioned on virtually every platform in the marketplace supplying reliable actuation systems that are Moog is the world s premier supplier of high performance products and support services for commercial, military and business jet aircraft. We offer a complete range of technologies, an extensive heritage in systems integration, and stand behind our products with an unparalleled global customer support network. Our aftermarket service offering includes: highly supportable and add significant value for our customers. Comprehensive Support Solutions A key element of our success has been our customer focus. With Moog, you will find a team of people ready to deliver quality products and support services, all while being flexible and responsive to your needs. Our superior products and services directly reflect the creativity, work ethic and remarkable attention to purpose of our people. We exhibit our commitment by supporting our products throughout the life cycle of a platform, from idea conception and design of original parts, to aftermarket support and 24/7 service. We are committed to providing responsive aftermarket services for our wide range of electrical, hydraulic and mechanical aircraft control components. We support virtually every commercial airline in the world and offer creative and flexible solutions to meet your needs. Moog Total Support (MTS) provides customized solutions for our flight control systems and components. By combining asset management, maintenance, technical support and logistics, we provide a tailored support package that unites our OEM expertise with our experience as a world-class MRO provider. Technical Support and Training With Moog, you will find a wide spectrum of products, services and support from a dedicated and trustworthy organization. Our culture, coupled with our commitment to our customers, process control and product innovation, will continue to drive the success of our company and yours. Our team of highly skilled and knowledgeable support staff provides a superior level of support and assistance to our global customers 24 hours a day, seven days a week. From introductory training to technical support, we are here to assist your team. Modifications and Upgrades Throughout the life of the platform, we continually work to identify ways to enhance the reliability of our products and extend their time on wing. As the original equipment manufacturer, we can offer the latest enhancements whenever a product is returned for service. Spares and Rotables We maintain stock and inventory levels at strategic locations around the world to quickly address your maintenance needs. Factory new and LRU exchanges are available to support short lead times. Repairs and Overhauls Our repair and overhaul facilities are stocked and staffed to satisfy your turnaround time requirements. We maintain a superior level of support for all of our customers around the world, with maintenance certificates from FAA, EASA, CAAC, CAAS and many others. 2 3

3 Embraer E2 Primary Flight Controls J B D E F G C H I E190/E195 E175 E190/E195 E175 Primary Flight Control System Qty Per S/S Moog P/N Moog P/N Primary Flight Control System Qty Per S/S Moog P/N Moog P/N B Speedbrake Control Lever 1 CB63684 CB63684 G Outboard Multifunction Spoiler 4** CB67240 CB67240 C Flight Control Computer 3 CB67500 CB67500 H Rudder Power Control Unit 2 CB66900 CB66900 D Ground Spoiler Control Module 2 CB67350 CB67350 I Elevator Power Control Unit 4 CB67100 CB67150 E Inboard Multifunction Spoiler 4* CB67200 CB67200 J Aileron Power Control Unit 4 CB67000 CB67000 *On the E175 there are 2 Inboard Multifunction Spoilers F Ground Spoiler 4 CB67380 CB67300 ** On the E175 there are 6 Outboard Multifunction Spoilers 4 5

4 Global Customer Support Global Sales and Marketing Support For spares ordering/repair and overhaul administration, product support/technical inquiries, please use the corresponding Our regional business development managers are focused on working with you to understand the specific needs of your contact information listed below. organization. Our managers work closely with our customer support team to convey your needs and develop tailored support programs to best address your objectives. Centralized 24 Hour Customer Service Center: General Manager Commercial Aircraft Mark Brooks Tel: AOG Hotline Director, Global Aftermarket Sales & Business Development Andrea Davis Tel: Spares Ordering Repair and Overhaul Administration Product Support Technical Documentation and Inquiries For clarification regarding Repair Station Capability, please contact the Customer Service Center or visit Northern Europe Phill Parsons Tel: East Aurora Customer Support Center Moog Aircraft Group East Aurora Operations Plant 24 East Aurora, New York USA Tel: Cage Code: SITA: NYCMOXD FAA: ND1R344K EASA: CAAC: F Americas Tim Leach Tel: tleach@moog.com Global Jarred Leydecker Tel: jleydecker@moog.com Account Manager, Europe Judith Bindert Tel: jbindert@moog.com Europe Dave Butcher Tel: dbutcher@moog.com Middle East, Africa V Nagaraja (Raj) Tel: raj@moog.com China Bruce Zhang Tel: bzhang2@moog.com Asia Pacific Benjamin Leong Tel: bleong@moog.com 7

5 Moog Repair Stations and Inventory Support Repair locations: Wolverhampton Torrance Baguio East Aurora Forward stocking locations: London Dubai Singapore Beijing LAX Miami m AIRCRAFT GROUP 2016 Moog Inc. All rights reserved