DevOps Quadrants Webinar Series - Part #2: Mapping and Measuring Your Journey to DevOps

Transcription

1 DevOps Quadrants Webinar Series - Part #2: Mapping and Measuring Your Journey to DevOps Brian Dawson, CloudBees DevOps Evangelist and Jenkins bdawson@cloudbees.com Tom McGonagle, CloudBees Sr. DevOps tmcgonagle@cloudbees.com 1

2 Agenda Review Quadrants Model Measuring and Mapping Example Discover Define Map Transformation Strategies Next in the Series Gain inspiration on how to drive your DevOps transformation 2

3 Introduction Background: QA, Development, Sys Admin, Development Management, etc Software development optimization 1990s o Graphics pipeline optimization o Tools and middleware Early 2000 s o OSS practices Late 2000 s o Process consulting o CI, CD, and DevOps transformation practice Knowledge redistribution = IT Socialist 3

4 Poll Question #1 What do you consider your role to be? 4

5 Review of the DevOps Maturity Quadrants 5

6 The Quadrants Model Simplified model for assessing, and discussing DevOps transformations Derived from and applied in real-world DevOps transformations Flexible vs rigid, allows for subjective definition of maturity Extensible as method of driving, monitoring and measuring transformation 6

7 X-Axis: SDLC Phases Agile Upstream Agile Downstream 33% 13% Define Plan Code Build Integrate Test Release Deploy Operate Source: February 5, 2014, How Can You Scale Your Agile Adoption? Forrester report 7

8 Y-Axis: Levels of adoption Team Workgroup Enterprise Enterprise Agile Upstream 22% Agile Upstream 33% Enterprise DevOps 10% Agile Downstream 13% Define Plan Code Build Integrate Test Release Deploy Operate Source: February 5, 2014, How Can You Scale Your Agile Adoption? Forrester report 8

9 The Destination Enterprise DevOps Team Workgroup Enterprise Enterprise Agile Upstream 22% Agile Upstream 33% Innovate faster Respond to market Gain competitive advantage Increased productivity Employee satisfaction and retention Agile Downstream 13% Define Plan Code Build Integrate Test Release Deploy Operate 9

10 The Chasms People & Culture Process & Practices Upstream Μοϖε Φαστ, Ιννοϖατε Αγιλε, Σχρυµ, Κανβαν Downstream Μαινταιν Θυαλιτψ Σταβιλιτψ, Υπτιµε ΠΜΒΟΚ, ΙΤΙΛ, Ωατερφαλλ Tools & Technology Ποιντ Τοολσ, Γρασσροοτσ, Ραπιδ Χηανγε Εντερπρισε Χλασσ, Χορπ. Προχυρεµεντ, Σταβλε Define Plan Code Build Integrate Test Release Deploy Operate 10

11 The Quadrants Team Workgroup Enterprise Quadrant 3: Enterprise Agile Quadrant 1: Team-level Agile Quadrant 4: Enterprise DevOps Quadrant 2: Team-level CD Define Plan Code Build Integrate Test Release Deploy Operate 11

12 Poll Question #2 Which quadrant are you in? 12

13 Poll Results 13

14 Measuring and Mapping Example 14

15 Example: Financial Services Company Large accounting platform, 65% and growing SaaS business Practiced Scrum in Development (2 week sprints) Practiced waterfall in Operations and QA teams 6 month releases with monthly maintenance releases Virtual machine farm, gated by Operations and requested via help desk Development, QA, and Operations have dedicated non-integrated tools Excessive firefighting and burnout in Operations High number of Severity 1 production issues 15

16 Order of Operations WHERE ARE WE? WHERE ARE WE GOING? HOW DO WE GET THERE? Discover: Determine current state and maturity Define: Establish objectives Map: Journey through the quadrants Cross chasms, connect quadrants, continuously improve Involve and align key stakeholders at start of transformation and communicate with them frequently. 16

17 WHERE ARE WE? Discover: Q1 Team-Level Agile Team Workgroup Enterprise Do one or more team practice agile? Yes Do teams practice Continuous Integration? No Are end-user needs defined and planned using agile? Partially, use water-scrum-fall Define Plan Code Build Integrate Test Release Deploy Operate 17

18 WHERE ARE WE? Discover: Q2 Team-Level CD Team Workgroup Enterprise Are one or more teams able to dynamically provision prod-like environments? Yes Are environments and infrastructure versioned and/or code? No Is operations involved in the planning process? No Are development, delivery and deployment tools integrated? No Define Plan Code Build Integrate Test Release Deploy Operate 18

19 WHERE ARE WE? Discover: Q3 Enterprise Agile Team Workgroup Enterprise Do all teams follow shared agile practices? Yes Do teams use common integrated definition, planning and development tools? Yes Is the business aligned with agile planning? No Can you measure and report on development status across projects? No Define Plan Code Build Integrate Test Release Deploy Operate 19

20 WHERE ARE WE? Discover: Q4 Enterprise DevOps Team Workgroup Enterprise Does the organization provide elastic infrastructure as a service? No Does the organization provide CI/CD as a Service? No Are the business and customers aligned with agile and continuous delivery of changes? No Is there a culture of collaboration, learning and experiementation? No Define Plan Code Build Integrate Test Release Deploy Operate 20

21 YOU ARE HERE Discover: Current State by Quadrant Maturity Team Workgroup Enterprise Quadrant 3: Maturity = Med Quadrant 1: Maturity = High Quadrant 4: Maturity = Very Low Quadrant 2: Maturity = Low Define Plan Code Build Integrate Test Release Deploy Operate Modern DevOps practices can be applied to Hybrid or Bi-modal organizations which have a mix of legacy systems of records and modern systems of innovation. i.e Accounting vs Mobile. 21

22 WHERE ARE WE GOING? Define: Establish Objectives Long term/strategic: All applications released every 2 weeks Reduce Severity 1 defects by 100% Reduce all defects by >50% Reduce operations and developer overtime by 80% Reduce IT costs Increase responsiveness to customer 22

23 WHERE ARE WE GOING? Define: Establish Objectives Short term/tactical: Establish shared Continuous Delivery as a Service platform Implement automated testing for all applications Form cross-functional teams Foster collaborative culture Objectives should be based on Shared Priorities, those which can be translated to benefits to all stakeholders, to encourage buyin 23

24 HOW DO WE GET THERE? Map: Journey through Quadrants Quadrant 1 to Quadrant 2 Establish team-level CD Shared platform, dynamic provisioning, automated testing Form cross-functional team Open communication, shared knowledge Team Workgroup Enterprise Quadrant 3: Maturity = Med Quadrant 1: Maturity = High Quadrant 4: Maturity = Very Low Quadrant 2: Maturity = High Define Plan Code Build Integrate Test Release Deploy Operate 24

25 HOW DO WE GET THERE? Map: Journey through Quadrants Quadrant 2 to 3* and 4 Establish shared project management and development tools and process Have common, connecting process parts but support deviation outside of those Adopt enterprise infrastructure and CD as a Service strategy Connect common development tools to enterprise solution Team Workgroup Enterprise Quadrant 3: Maturity = Med Quadrant 1: Maturity = High Quadrant 4: Maturity = Med Quadrant 2: Maturity = High Define Plan Code Build Integrate Test Release Deploy Operate 25

26 HOW DO WE GET THERE? Map: Journey through Quadrants Quadrant 2 to 3 and 4* Build DevOps Center of Excellence based on lessons from red team Central, cross-functional team. Service oriented but with authority Onboard new teams and extend common tools and processes Continuously, pragmatically refine to balance team needs with enterprise needs Team Workgroup Enterprise Quadrant 3: Maturity = Med Quadrant 1: Maturity = High Quadrant 4: Maturity = Med Quadrant 2: Maturity = High Define Plan Code Build Integrate Test Release Deploy Operate 26

27 Poll Question #3 Where did/would you start with your DevOps transformation?: 1. Culture 2. Process 3. Tools and Technology 4. None of the Above 27

28 Transformation Strategies Identify pilot project Form cross-functional red team Adopt unifying technologies Establish plan with measurable KPI s and milestones Go! Measure, document report, refine A red team is a group that explicitly challenges a company's strategy, products, and preconceived notions is motivated by innovation...and can lead other teams 28

29 Next in the Series Part 1: Introduction to the 4 Quadrants of DevOps Maturity May 4 th, Watch at: Part 2: Mapping and Measuring Your Journey to DevOps Today - Recording to follow Part 3: Crossing the DevOps Chasms with Tools & Technology July 7th, 2016 Register at: 29

30 Questions? Or: 30

31 Thank You CloudBees, Inc. All Rights Reserved 31

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33 Quadrant 1: Team-Level Agile Team Workgroup Enterprise Standard enterprise-wide iterative/agile development practices Business aligned with agile specification Common PM and Dev process Team-level tools and delivery process Team(s) adopt agile development practices Development team(s) independently leverage CI Team(s) adopt iterative/agile development practices Team-level tools integration Development team(s) independently leverage CI Team-level tools integration Team specific project mgmt. and dev. processes Team specific PM and Dev process Water-scrum-fall approach Water-Scrum-Fall approach Enterprise support for cloud with standard tools and process for automated test, dynamically provisioned environments, immutable infrastructure, IaC Business and customers aligned with iterative agile definition and delivery Tools integration to common platform supporting reporting and metrics, security, governance, and traceability Culture of learning and innovation Specific applications supported by automated test, dynamically provision environments, immutable infrastructure or IaC Team CI extended to CD Team-level tools integration w/delivery tools Ops alignment with PM and Dev process as team specific one-off Define Plan Code Build Integrate Test Release Deploy Operate 33

34 Quadrant 2: Team-Level CD Team Workgroup Enterprise Standard enterprise-wide iterative/agile development practices Business aligned with agile specification Common PM and Dev process Team-level tools and delivery process Team(s) adopt iterative/agile development practices Development team(s) independently leverage CI Team-level tools integration Team specific PM and Dev process Water-scrum-fall approach Enterprise support for cloud with standard tools and process for automated test, dynamically provisioned environments, immutable infrastructure, IaC Business and customers aligned with iterative agile definition and delivery Specific applications supported by automated test, dynamically provisioned environments, configuration mgmt, containers Culture of learning and innovation Tools integration to common platform supporting reporting and metrics, security, governance, and traceability Team CI extended to CD Specific applications supported by automated test, dynamically provision environments, immutable infrastructure or IaC Team-level dev. tools integration to delivery tools Team CI extended to CD Team-level tools integration w/delivery tools Ops alignment with project mgmt. and dev. process as team specific one-offs Ops alignment with PM and Dev process as team specific one-off Define Plan Code Build Integrate Test Release Deploy Operate 34

35 Quadrant 3: Enterprise Agile Team Workgroup Enterprise Standard enterprise-wide iterative/agile development practices Standard enterprise-wide agile development practices Business aligned with agile specification Common PM and Dev process Team-level tools and delivery process Business aligned with agile specification Common project mgmt. and dev. process Team-level dev tools supporting delivery process Team(s) adopt iterative/agile development practices Development team(s) independently leverage CI Team-level tools integration Team-level tools integration Team specific PM and Dev process Water-scrum-fall approach Enterprise support for cloud with standard tools and process for automated test, dynamically provisioned environments, immutable infrastructure, IaC Business and customers aligned with iterative agile definition and delivery Tools integration to common platform supporting reporting and metrics, security, governance, and traceability Culture of learning and innovation Specific applications supported by automated test, dynamically provision environments, immutable infrastructure or IaC Team CI extended to CD Team-level tools integration w/delivery tools Ops alignment with PM and Dev process as team specific one-off Define Plan Code Build Integrate Test Release Deploy Operate 35

36 Quadrant 4: Enterprise DevOps Team Workgroup Enterprise Standard enterprise-wide iterative/agile development practices Business aligned with agile specification Common PM and Dev process Team-level tools and delivery process Team(s) adopt iterative/agile development practices Development team(s) independently leverage CI Team-level tools integration Team specific PM and Dev process Water-scrum-fall approach Enterprise support for cloud with standard tools and process for automated test, dynamically provisioned environments, immutable infrastructure, IaC Standard tools and process for automated test and deployment, dynamically Business and customers provisioned aligned environments, with iterative agile containers, Infrastructure-as-a-Service definition and delivery Tools integration to common platform supporting reporting and metrics, security, governance, and traceability Business and customers aligned with agile definition and delivery Culture of learning and innovation Tools integration Specific to applications common supported platform by automated supporting test, dynamically provision environments, immutable reporting and infrastructure metrics, security, or IaC governance and traceability Team CI extended to CD Team-level tools integration w/delivery tools Culture of collaboration, learning and innovation Ops alignment with PM and Dev process as team specific one-off Define Plan Code Build Integrate Test Release Deploy Operate 36

37 Adoption Cycles: Bottom-Up Visibility Adoption Team Workgroup Enterprise 1 Team Level Initiation Executive Awareness 2 5 Workgroup Success 3 4 Team Successes Time Executive Support 6 Scale Across Workgroups 37

38 Adoption Cycles: Top-Down Visibility Adoption Team Workgroup Enterprise 1 Executive Initiative Workgroup Initiative 2 Workgroup Success 3 4 Team Successes Time 6 Scale Across Workgroups 38