BizTravel.NET Business Travel Software
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- Lynette Wiggins
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2 Automated Travel Office BizTravel.NET is a complete new developed back office system for the travel industry. At the same time the most recent technologies like.net as front-end and Microsoft SQL Server as database back-end has been used. The transfer from and to the reservation systems is based on their latest technologies and interfaces. All customer information (Addresses/Contacts) is stored in BizTravel.NET and can be inserted into the PNR via GDS Upload Wizard. With integrated automation tasks (Automated Fees, GDS Upload Wizard, Ticket Street, numberless default values, etc.) and a modular licensing model, BizTravel.NET is the perfect solution not only for tourism or commercial travel agencies, but also for incoming specialists. A multitude of export interfaces (Amex EBTA, AirPlus TAMARA, etc.) as well as reports like e.g. a BSP Comparison or the integrated accounting frees you up from daily donkey work. With BizTravel.NET it is possible to achieve the biggest flexibility, hence all correspondenceand dossier documents can be (almost boundless) designed with Microsoft Word. General Functions User authentication by Windows-Login Departments with own travel agency coordinates like address, phone, mail, VAT-Nr. and bank accounts, etc. Application users with dedicated or assigned access policies Self-definable System Policies Various system options for application Change- and Event-Log Creation of correspondence documents Automated frontend update Auxiliary Data Air Transport: Aircraft, Airline, Alliance, Flight Status, Loyalty Program, Meal- and Seat Code Accommodation: Reward Program, Room- and Rate Type Car Rental: Car Type Contact: Contact Type, Relation and Travel Rule Class Financial: Bank Account, Card Vendor, Currency, Dunning Text, Ledger Account, Payment Condition and VAT Miscellaneous: Groups and default miscellaneous positions Various: City/Airport, Company Group, Country, Document Group, Language, Reason Code, Selection Field (Free definable selection fields for addresses and dossiers and use in statistics and reports), Text Module, Translation and Vendor Addresses Base data for address with unlimited number of assigned contacts Assignment of default dossier documents for workflow and unlimited number of selection fields Language, Currency, Payment Condition, Invoice Receiver, Credit Cards, Bank Accounts and Automated Fee Accounting contact, dunning type, credit transfer and overview of open items (debit/credit) GDS Profile with Mileage-, Hotel- and Car Membership, Service Request/Info, Notepad/Remark and Fixed Entries Interfaces, Automation, Dossiers, To Do and Change Log Contacts Base data for contact with unlimited number of assigned addresses Contact to contact relation Language, Payment Condition, Credit Cards and Reference Fields contact- or credit card-related GDS Profile with Meal Preference, Seat Row- and Seat Sector Position, Mileage-, Hotel- and Car Membership, Service Request/Info, Notepad/Remark and Fixed Entries Passport, Visa, Dossiers, To Do and Change Log Dossiers Base data with customer, subject, destination, user, department and unlimited number of selection fields Manual maintenance of itinerary positions or import from GDS/CETS Simple search by number, agent, departure, address, city or value Extended search by combined criteria Input masks for Ticket/Quote, Air Segments, Accommodation, Car Rental, CETS, Miscellaneous positions and Payments Creation of dossier documents like Confirmation, Invoice, Credit Note, Hotel- and Car-Voucher or Travel Itinerary Purchase position related or dossier general expense Notes, Header- and Footer-Text, Remarks, To Do and Change Log Supports foreign currency and cross currency itinerary positions GDS Upload Wizard Selection of single or multiple contacts Selection of address and payment condition BizTravel.NET Business Travel Software 2 / 5
3 Preview entries to be uploaded Upload data to a new or even existing PNR Report Center Address: Address List, Phone List and Mail Merge Dossier: Monthly Overview for customers Statistic: Management Info (Totals and/or Details) for internal use, Ticket Sales and Routing Analysis per Airline, Accommodation and Car Rental Overview Accounting: Debtor and Creditor open items, VAT- Statement, Booking Journal, Ledger Sheet, Balance List, Balance Sheet and P/L Statement Various: Saferpay Protocol with payment transactions Auxiliary Financial: Ledger Account CETS Automatic import of tour operator files from CETS by using CMIR BSP Comparison Import data from BSP and compare with dossiers. Print report for Debits, Credits and Missing Credits Interfaces Amex EBTA: Export and SFTP delivery to American Express Enhance Business Travel Account. Itinerary File and Charge File AirPlus TAMARA: Export and SFTP delivery to AirPlus Ticket and Merchant Agreement Record for Agencies. Itinerary File and Charge File DataStar TRX: Export data to TRX file format Abacus AbaConnect: Export customer and vendor invoices as well as customer payments and ledger entries SIX PayNet: Electronic invoice delivery to SIX PayNet by web service Cornerstone ibank: Export statistic data in ibank format of Cornerstone Visa CGTA: Export and SFTP delivery to Visa Commercial Global Travel Agent. Only Itinerary File Accounting Import PSR file: Import, check and process of files with payment slip with reference. Supports the new ISO standard (CAMT.054) Dunning Process: Create reminders for overdue open debtor items. It is possible to set dunning type to None, Word, PDF or print for each address. Reminder texts can be defined for each language and up to 9 levels Invoice Received: Entry for general costs with no dossier relation such as electric power, rent, salaries, etc. Credit Transfer: Handling of payments for transfer to online banking. Supports the new ISO standard (PAIN.001) Open Item Handling: Delete single open items and/or offset open items with plus and minus value Ledger Entry: Enhanced entry form for ledger entries of any kind. Only open item creation is not supported Export Abacus: Export debtor invoice and payments, creditor invoices and ledger entries to Abacus AbaConnect Automation A number of automation tasks frees you up from daily returning steps. Automated Fee: Define a selection of automated fees which will be applied to dossiers for every single address. You can create dossier fee, ticket fee, ticket fee (EMD), ticket fee (WEB), segment fee, area fee, hotel fee (Confirmation), hotel fee (Voucher), car fee (Confirmation), car fee (Voucher), visa fee and/or miscellaneous fee Ticket Street: Place a PNR onto a specific queue in the GDS and let the system do the rest. With the ticket street the PNR gets imported, the appropriate document gets created and a mail is being sent to the specified mail address. It is possible to overrule base fare, normal fare, booking fee and much more Concur Profile: Uploads contact GDS profile information of specified addresses into Concur Travel System Import/Update: Let your customers send you an xml with new, modified and/or deleted contacts and the system will read and apply in a specific interval Online Travel Portal Web Portal for your customers. Available on request only Roles: Definition of various Roles such as Portal-, Company- and Team Admin News: Collection of free definable News Trips: Shows current trips with return date and upcoming trips with departure date Statistic: Graphical and detail data with Overview, Flights, Hotels and Vehicles based on extensive selection Top 10: Overview with Travellers, Destinations, Airlines and Routings Profile: Maintenance for basic data, passport, visa, credit card, reference field and GDS profile data Word Templates Support of user defined correspondence documents with input masks and takeover of address/contact. Default set of templates is included. Support of user defined dossier documents with takeover of dossier data. Default set of templates is included. Creation of documents by Microsoft Word Automation. Creation and storage of PDF files of created documents. PCI-DSS Compliancy BizTravel.NET fully considers PA-DSS (Payment Application Data Security Standard) and supports you hereby in running a PCI-DSS (Payment Card Industry Data Security Standard) compliant environment. For every credit card the system applies an alias and stores the number, name and expiry with a 256bit AES encryption. It is not possible to reconstruct any context for this data thereafter. The alias can be registered with SIX SaferPay and Payments will only be processed using this alias. For transfers to Amex or AirPlus the card number gets decrypted and uploaded via an SFTP access to the appropriate provider. BizTravel.NET Business Travel Software 3 / 5
4 Services Not Included The following supplies and services, which are absolutely mandatory for a smooth usage of BizTravel.NET, are not included in basic delivery and will be invoiced separately: Creation of Word Templates User defined templates can be created based on amount of work and current hourly rate. A default set is included. Galileo Universal API Travelport is currently billing each PCC with a setup fee of CHF and a yearly support fee of CHF for usage of Universal API interface. Installation The amount of work for an installation of BizTravel.NET varies from customer to customer and will be billed separately based on current hourly rate. Training Training is mandatory for two employees and one administrator and will be billed separately based on current hourly rate. Support Phone-, Mail- and Remote Support is included for 2 hours per customer per month. Additional (especially On-Site-) Support is not included and will be billed separately based on current hourly rate. Database BizTravel.NET is based on Microsoft SQL Server as the data storage. Appropriate licenses need to be in place at customer s site. It is principally possible to use an Express Edition of Microsoft SQL Server. Data Migration It is principally possible to take over address- and/or contact data from other systems, if they offer a standard export function with popular data formats, or data in popular format is delivered on data media. BizTravel.NET Business Travel Software 4 / 5
5 Price List License/Maintenance Fees (Basic) Monthly Fee Basic package Address-, Contact- and Dossier management Report Center, ToDo List and Change Log One Workstation included Additional Workstation Unlimited Workstations License/Maintenance Fees (Modules) Monthly Fee GDS Travelport Galileo GDS Sabre CETS (Central European Touristic Solutions) SIX SaferPay SIX PayNet EBTA (American Express Enhance Business Travel Account) TAMARA (Lufthansa AirPlus) IBANK (Cornerstone) TRX (DataStar Interface) VISA (Commercial Global Travel Agent) BSP Comparison ABACUS (Export Debtor & Creditor) ACCOUNTING PLUS (Extended Debtor, Creditor & Ledger) Online Travel Portal on request Services Daily Fee Setup, Training and Word Templates (Per Day) Services Hourly Fee Supplies, Services and Support All prices in CHF and VAT excluded. Mistakes, typing errors and changes in prices explicitly reserved. BizTravel.NET Business Travel Software 5 / 5
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