Accelerate and Simplify Smart Water Meter Roll-out and Operations
|
|
- Natalie O’Neal’
- 5 years ago
- Views:
Transcription
1 Accelerate and Simplify Smart Water Meter Roll-out and Operations Smart Water Services Platform - Technical Brochure
2 Helping you efficiently deliver your smart device programs using our proven system and processes whilst ensuring end user satisfaction. The success of a smart metering program is wholly dependent on the Utility s ability to efficiently and effectively manage meter deployment and operations, track work orders, control field services, and have live information on service levels. Capgemini s Smart Water Services Platform (SWS Platform) is a unique off-the-shelf solution enabling Water Utilities to deploy and manage Radio Water Meters and networks. SWS Platform is the only proven endto-end integrated workflow engine that manages the entire Radio Metering lifecycle, from program planning, meter rollout, and operations through to maintenance. As a multi-utility, multi-client platform, SWS Platform is highly configurable and flexible. It takes into account different functional and regulatory requirements that apply to different geographies. Since 2002, SWS Platform has benefited from our experience in energy and evolved from a meter roll-out planning tool into a fully-fledged Radio Meter management system. Its design has been influenced by our experience of managing programs to deploy 16.7 million meters worldwide. A whole set of key functionalities SWS Platform allows Water Utilities to: ymanage stocks, work orders, field orders, meter tracking and communication to consumers regarding deployment of new meters, radio modules, radio networks elements (repeaters and concentrators) yorganize and manage field operations regarding maintenance for meters, radio network elements replacement, repeaters displacement, and setting modifications to concentrators ycollect readings using Meter Data through head-end Interfaces of various industry manufacturers ysupervise radio collection with alerts management, incidents management, and automated field orders generation functions. Why choose SWS Platform? Since our pricing is based on usage and functionality used, SWS Platform offers the best value for money. SWS Platform operates as Software-as-a- Service (SaaS) making set-up rapid and inexpensive, and you choose how much you use. SaaS solutions lower the Total Cost of Ownership compared to a classic built solution. SWS Platform is meter manufacturer agnostic, its open architecture will integrate with any meter, head-end and master data management system, and any ERP system including SAP and Oracle. The platform leverages best practices developed over the last 10 years working alongside the world s leading utilities. Capgemini also offers turnkey services with SWS Platform at the heart of the system. 2
3 Benefits SWS Platform offers: yflexibility: standard processes can be customized and the platform allows the creation of new processes yextensibility: SaaS platform can manage the data from millions of meters yrobustness: the platform is the result of 10 years of experience in the field of the deployment, maintenance and operation in the Smart Meter domain. The benefits of using SWS Platform span both metering field services and back-office operations: ybusiness process control, which is built into field service PDAs, and ensures efficient meter deployment yvisual support for geographical grouping of work orders means that the number of kilometers traveled is optimized, using an intuitive user interface yremote logistical services and back office processes are fully integrated, allowing end-to-end control over supply chain and field service work, even if it is being executed by third party providers. SWS Platform provides excellent automated control over Smart Water business operations. Functional scope SWS Platform is an integrated workflow engine with seven modules specific to Water Utilities: Work Order The solution involves work order creation (issued internally or externally), technical planning, work order planning, distribution to field service organizations, assignment to resources, performing work orders in the field and export of work order results. Smart Device SWS Platform collects meter data and manages remote and manually entered meter readings. It maintains an asset register that contains information about installation sites and devices, as well as a meter data register that is accessible in the system. Service Operations It monitors meter performance and communication status through analysis Figure 1: Smart Water Services Platform functional scope ---- Meter Operations ---- Field Force Automation Basic PDA Functions Work Order Process Engine Smart Device Service Operations Theft Detection Customer SMS Reminders Material Traceability & Logistics Resource WO Handling Strategic Planning Definition Alarm Leak Detection Issue Manufacturer Areas Navigation Support Plan WO Multi Utility Server Monitoring Customer Mailings Stock Tools Process Execution Distribute WO Meter Data Register Collection Performance Deviation Investigation Pallet handling Technicians Field Printing Time Reservations Remote Meter Services Delivery Performance Customer Service Request Goods Reception Teams Photo handling Route Optimization Remote Reading Services Workload Overview Customer Call Registration Material Control Competences Bar Code Scanning Assign WO Manual Reading Services Troubleshoot Case Time Reservation Stock Level Alarms Equipments Remote SW Upgrade Report / Process WO Result Distribution of values Deviation Handling Customer Web Portal Stock Taking Availability Multiple Language Reporting Multi Tenancy Area Role Level Security Map Support Support Calendar Support System Configuration System Monitoring System Communication System Interfaces Accelerate and Simplify Smart Water Meter Roll-out and Operations 3
4 of collected and delivered values, and monitors how measure points and multi-points are communicating. Customer Customer Services may be managed by the field service organization and/ or by an external customer service organization. Incoming and outgoing customer phone calls and s, time reservations, customer service requests and mailings are also handled. Material Traceability & Logistics The platform plans, monitors, and controls the flow of meter devices and material through the supply chain, from manufacturer and warehouse to client site, until they are mounted in the field; and controls transportation, inventory, warehousing, material handling, packaging, stock site and material management. When scanning devices and pallets, the same PDA used by technicians in the field when performing work orders is used. Resource SWS Platform also administers system users (including technicians), their skills, qualifications, and access privilege, user roles, teams, skills to perform specific work orders, tools and instruments used when performing work orders, and resources availability. when required. The software may be updated remotely. Workflow engine base capabilities 1. Reporting Predefined reports for roll-out & operations, billing, service level agreements (SLAs), material logistics and customer contact. 2. Support Multiple Contracts The system supports several Utility companies in the same system through domains. The enterprise belonging to is defined for each entity installation site, case device customer, area, stock site, pallet, business-specific system data. Users can only access data owned by the enterprise they belong to. Figure 2: Work order assignment 3. Area Different types of areas can be created in the system: Region, Milestone Area, Collection Area, Net Area, Operation Area, and Service Area. Areas can be created with or without coordinates. Areas with coordinates (referred to as geographical areas) can be created by defining the area in the map. Areas of the same area type cannot overlap each other. Cases, work orders and installation sites (with coordinates) are updated with the corresponding geographical area automatically when created in the system. When coordinates are missing, an area belonging to it can be updated manually. 4. Language Support Built-in language support means that all text items in the application can Field Force Automation Client software enables mobile devices to be used for Work order handling, stock handling, palletizing, and stock taking. Route optimization using GPS is available for positioning and navigation. Scanning of labels from pallets and devices, and print bar code labels. Photos taken may be attached to work orders. Real time communications with the Server, offline mode is available 4
5 be translated. The system supports translation of Graphical User Interface (GUI) Items (labels, buttons etc.), Messages, and System Data (static data delivered with the system). SWSP Translate is a standalone application for language support. It is used internally to register text items to be translated and used externally to translate text items. Each customer can define their own translation of a text item in a supported language. 5. Map Support Basic map functionalities include zoom (mouse scroll), scale (100m 160km), soften map (0-100%), display points (measure points, multi-points, work orders etc), display points relations, display geographical areas, focus locations and mark points in the map, color coding and legends. It helps to identify the geographical areas where meters have been installed, and helps users view meter status, infrastructure and work order planning, the assignment of work orders to technicians and teams, and navigation in the field with the PDA. 6. Calendar Support Calendar support can be used in work order planning when making time reservations and when assigning work orders to resources. The calendar can be used to register and view user availability and absence, view planned and assigned work orders and cases over time. 7. System Configuration Some system configurations can be performed in the system such as: ycreate New Case Types based on general case group with a new name, case-specific rules and parameter configuration like average work order time, number of calls for time reservation, set time for call (day, a.m., p.m.), notification or not ymailing Templates graphical configuration of data placement (.pdf or.csv) yworkflow Engine configure the order of possible activities (based on conditions and parameter settings) and configure workflow parameters ytype Data device types (e.g. meters, repeaters, antenna) ydeviation Handling create new deviation codes (input to rule based workflow engine 8. System Monitoring Different types of jobs (e.g. exports) can be scheduled to run on specific dates and times as well as started manually. Different types of jobs can be monitored by the user. If a job is not started according to schedule, or if a job resulted in an error, the user is notified by . In addition to the above functionality, SWS Platform includes an interface that can be used by the external system to diagnose the system and enable proactive actions. Key features are: yerror Tracking mail/sms notification and System Error Overview for follow up ysystem Performance reports and interface for system performance request yscheduled Jobs manage scheduling of jobs and Job Overview ymonitoring of User Events login and logout, history of downloaded and uploaded work orders, technician positioning ysystem Overview imports, exports and diagnostics. 9. System Communication The solution supports the following services: Web Services (Import and Export), MQ Services (Import and Export), Mail Services (Export), SMS Service (Export), File System Services (Import and Export) 10. System Interfaces SWS Platform includes the following main interfaces: ywork Order Services ymeter Reading Services yremote Services yfactory Files. Accelerate and Simplify Smart Water Meter Roll-out and Operations 5
6 For more details contact: Laurent Farci Capgemini Skvader SWS Platform Global Sales Leader David Fredriksson Capgemini Skvader Nordic Susanne Mills Capgemini Skvader UK Alon Gat Capgemini Skvader North America Lee Elliott Capgemini Skvader Partners About Capgemini With around 120,000 people in 40 countries, Capgemini is one of the world s foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model. With EUR 670 million revenue in 2011 and 8,400 dedicated consultants engaged in Utilities projects across Europe, North & South America and Asia Pacifi c, Capgemini s Global Utilities Sector serves the business consulting and information technology needs of many of the world s largest players of this industry. Learn more about us at The information contained in this document is proprietary Capgemini. All rights reserved. Rightshore is a trademark belonging to Capgemini. OBC Reference Number
Integrated Multi-Client Platform for Smart Meters
Integrated Multi-Client Platform for Smart Meters End-to-End Smart Energy Services Platform Helping you efficiently deliver your smart device programs using our proven system and processes whilst ensuring
More informationOdigo for Utilities. Digital Contact Center Solution
Odigo for Utilities Digital Contact Center Solution The information contained in this document is proprietary. 2014 Capgemini. All rights reserved. Rightshore is a trademark belonging to Capgemini. UTILITIES
More informationPatrick Nicolet Automation
Patrick Nicolet 2016 Capital Market Day June 1 st Munich is significantly impacting Business and IT processes FROM TACIT KNOWLEDGE Drivers Tremendous amount of data generated Live and Real Time business
More informationthe way we do it Utilities Smart Home Services
Smart Home Services Smart Home Services The information contained in this document is proprietary. 2012 Capgemini. All rights reserved. Rightshore is a trademark belonging to Capgemini. THE SMART HOME
More informationManaged Business Services for Smart Metering
Utilities the way we see it Managed Business Services for Smart Metering Add Value Faster by Removing the Complexity of Managing Multiple s Cover-Subtit le; Helvetica 75 bold; 13/19pt; text can continue
More informationIP Acceleration program (IP-AP) Aymar de Lencquesaing Les Fontaines, June
IP Acceleration program (IP-AP) Aymar de Lencquesaing Les Fontaines, 12-13 June Following the acquisitions of IBX, Skvader and Prosodie (2010/2011), Capgemini launched a Program to accelerate & transform
More informationthe way we do it Utilities Smart Home Services
Smart Home Services Smart Home Services The information contained in this document is proprietary. 2012 Capgemini. All rights reserved. Rightshore is a trademark belonging to Capgemini. THE DIGITAL TRANSFORMATION
More informationField Service Lightning Accelerator. Smarter, connected on-site service for capital assets
Field Service Lightning Accelerator Smarter, connected on-site service for capital assets Field Service: An Integral Part of Customer Experience Customer service has rapidly become dependent on the quality
More informationIBM Tivoli Monitoring
Monitor and manage critical resources and metrics across disparate platforms from a single console IBM Tivoli Monitoring Highlights Proactively monitor critical components Help reduce total IT operational
More informationBe Remarkable. CONTRACT LIFECYCLE MANAGEMENT SOFTWARE. Software Overview OVERVIEW. Additional Available Professional Services
Be Remarkable. CONTRACT LIFECYCLE MANAGEMENT SOFTWARE Software Overview Greatly improves management of contracts and business agreements across your entire enterprise, maximizing the value of each and
More informationCisco Tidal Enterprise Reporter
Cisco Tidal Enterprise Reporter Introduction IT operations that focus on the automation of business processes involve integrating a wide range of custom and enterprise applications and the infrastructure
More informationService Management Evolution
Moving Infrastructure to the Cloud: Capgemini Dynamic s Analyst Day 2014 Holborn,, May 22 Holborn Lance Friend SVP, Infrastructure Dynamic s I n n o v a t i o n Evolution Evolution GEN 1 Simple IT GEN
More informationYou run your business. We run your operations. Capgemini s Insurance Connect
in collaboration with and Capgemini s Insurance Connect Subscription-Based Services for the Insurance Value Chain You run your business. We run your operations. Best-in-class insurance processing capabilities,
More informationTake insights to the next level. Upgrade to Oracle Business Intelligence 12c
Take insights to the next level Upgrade to Oracle Business Intelligence 12c OBI 12c is now available and with it comes an array of new features that make upgrading from previous releases very compelling.
More informationthe way we see it Insights & Data CustomerSMART Smarter decisions in customer value management
Insights & Data the way we see it SMART Smarter decisions in customer value management Capgemini s SMART solution helps enterprises better understand the behavior and buying preferences of customers, providing
More informationGlobal Enterprise Model (GEM) for Utilities
Business Process Outsourcing the way we do it Global Enterprise Model (GEM) for Utilities Transforming business processes to drive greater efficiencies, reduce operational costs and improve the customer
More informationDistributed Smart Services
Distributed Smart Services On-site support that creates IT supporters. Simply a smarter approach to on-site support. To IT leaders, on-site support has always been about solving issues and warding off
More informationWarehouse Management Software. Control and optimisation of warehouse processes, multiplying their profitability. Software Solutions
Warehouse Management Software Control and optimisation of warehouse processes, multiplying their profitability Software Solutions Outstanding advantages The implementation of Easy WMS saves costs, improves
More informationNext Gen ERP for Freight and Logistics
INCREASE SALES Automation of the sales life cycle with insights HIGHER PROFIT Unparalleled features to grow your business ENHANCE EFFICIENCY Streamline core processes more effectively HAPPY CUSTOMERS Customer
More informationMANUFACTURING EXECUTION SYSTEM
MANUFACTURING EXECUTION SYSTEM Critical Manufacturing MES, a comprehensive, proven and innovative software suite, empowers operations to move into future visions such as Industry 4.0. Compete better today
More informationOnAsset Intelligence Capabilities Brief
OnAsset Intelligence Capabilities Brief We deliver Turnkey Solutions: Real time asset location, utilization and condition awareness Control tower visualization of global operations Live alerts for asset
More informationInstrumentation & Controls. Siemens Power Plant Automation -- SPPA-T3000. Technical Highlights. The New Benchmark in Control.
Instrumentation & Controls Siemens Power Plant Automation -- SPPA-T3000 Technical Highlights The New Benchmark in Control Power Generation The new benchmark for Distributed Control Systems Developed to
More informationAchieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. Obtain an entirely new level of asset awareness Every company
More informationWHITE PAPER. CA Nimsoft APIs. keys to effective service management. agility made possible
WHITE PAPER CA Nimsoft APIs keys to effective service management agility made possible table of contents Introduction 3 CA Nimsoft operational APIs 4 Data collection APIs and integration points Message
More informationWHITE PAPER. CalAmp Connect An Enterprise M2M Application Enablement Platform
WHITE PAPER CalAmp Connect An Enterprise M2M Application Enablement Platform EXECUTIVE SUMMARY In today s complex, competitive landscape, it is no longer enough to have a basic M2M solution in place. Increased
More informationSAP CRM 7.0. Overview. SAP CRM 7.0 Marketing
SAP CRM 7.0 Overview SAP CRM 7.0 Marketing Agenda 1.Overview 2.CRM Marketing Features and Functions 3.Focus on the User SAP 2007 / Page 2 Marketing Environment Budgets are being cut Marketing must do more
More informationWonderware edna. Real-time enterprise data historian
edna Real-time enterprise data historian edna is an enterprise real-time data management software platform. It collects, stores, displays, analyzes, and reports on operational and asset health information
More informationAt the Heart of Connected Manufacturing
www.niit-tech.com At the Heart of Connected Manufacturing Transforming Manufacturing Operations to Drive Agility and Profitability The success of the new manufacturing network hinges on the agility of
More informationEnterprise Asset Management STREAMLINE FACILITY MAINTENANCE OPERATIONS & REDUCE COSTS
Enterprise Asset Management STREAMLINE FACILITY MAINTENANCE OPERATIONS & REDUCE COSTS Dematic Sprocket ENTERPRISE ASSET MANAGER (EAM) Dematic Sprocket is the facility solution for maximizing the productivity
More informationBeyond Conflict Minerals for High Tech Companies
Beyond for High Tech Companies Turn compliance into a competitive opportunity The facts are straightforward. The Dodd-Frank Wall Street Reform and Consumer Protection Act, Section 1502, requires organizations
More informationAMI information. for improved outage management
Utilities the way we see it AMI information for improved outage management The information contained in this document is proprietary. 2013 Capgemini. All rights reserved. Rightshore is a trademark belonging
More informationIndustrial IT System 800xA Engineering
Industrial IT System 800xA Engineering Overview Features and Benefits Integrated Engineering Environment Supports the engineering of the entire extended automation system - from field device to plant management
More informationWHITE PAPER. CONTROL-M: Empowering the NetWeaver Solution
WHITE PAPER CONTROL-M: Empowering the NetWeaver Solution e TABLE OF CONTENTS INTODUCTION...3 SAP NETWEAVER OVERVIEW... 3 COMPREHENSIVE TECHNOLOGY - INCREASING THE CHALLENGE... 4 CHALLENGES IN THE NETWEAVER
More informationBlueCielo Meridian What s New
BlueCielo Meridian 2016 - What s New Table of Contents 01 Introduction 04 Meridian Plus Tag Extraction for DGN files 16 SAP certified integration 17 02 Meridian Base Enhanced Web client 06 Application
More informationPartnering for Business Value
Partnering for Business Value Explore how Capgemini and Pegasystems have helped our clients transform customer relationships, reach new levels of agility, dramatically improve productivity, and generate
More informationWORKFLOW AUTOMATION AND PROJECT MANAGEMENT FEATURES
Last modified: October 2005 INTRODUCTION Beetext Flow is a complete workflow management solution for translation environments. Designed for maximum flexibility, this Web-based application optimizes productivity
More informationWork Order Management
CORRIGO Features Corrigo is used by hundreds of customers at thousands of locations, delivering millions of work orders each year. From small businesses to Fortune 500 enterprises, Corrigo delivers value
More informationYour Roadmap to Reduced Storage Costs
Storage Resource Optimization the way we do it Your Roadmap to Reduced Storage Costs Storage Resource Optimization (SRO) Assessment: Contain Your Data Explosion. It s no secret that data growth has become
More informationSAP BusinessObjects For Your SAP Environment: Business Intelligence In the Cloud. April 15, 2009
SAP BusinessObjects For Your SAP Environment: Business Intelligence In the Cloud April 15, 2009 Speakers Mike Beckerle, Chief Technology Officer, Oco, Inc. Aaron Graber, Senior Manager, OnDemand Solution
More informationBest Practices for IT Service Management in 2017+
Best Practices for IT Service Management in 2017+ Branko Tadić ITSM Solution Executive IBM Hybrid Cloud Europe branko.tadic@rs.ibm.com 2016 IBM Corporation 2016 IBM Corporation 2016 IBM Corporation 2016
More informationPolicy Administration Transformation
Financial Services the way we do it Policy Administration Transformation Helping insurers capture dramatic improvements in time-to-market, product or price leadership and operational excellence The insurance
More informationCASE STUDIES PREPARED BY:
CASE STUDIES PREPARED BY: Client: Electric Utility Client Location: North-India Project Type: Implementation of Enterprise Wide GIS System. PROBLEM STATEMENT One of a major utilities in North-India wanted
More informationReaching agility in data rich environments. Michel van Zutphen Amsterdam, October 2013
Reaching agility in data rich environments Michel van Zutphen Amsterdam, October 2013 Agenda Digital Utilities Transformation Illustrative example SDGE Illustrative example Texel Energie Key messages 2
More informationit s project management integrated. intuitive. intelligent
ipm it s project management integrated. intuitive. intelligent IPM, by Enabling IP, is a next generation project management suite that provides a scalable solution with all the functionality needed to
More informationDYNAC. Advanced Traffic Management.
EN Kapsch TrafficCom DYNAC Advanced Traffic Management. DYNAC s modular design allows for full integration of ATMS and SCADA (Supervisory Control and Data Acquisition), making it an ideal solution for
More informationAdvanced Enterprise Work and Asset Management for Performance-Driven Utilities
Advanced Enterprise Work and Asset Management for Performance-Driven Utilities Asset & Resource Management (ARM) 2 CGI s Asset & Resource Management (ARM) 2 suite is a solution designed to streamline the
More informationCisco Intelligent Automation for Cloud
Data Sheet Cisco Intelligent Automation for Cloud Introduction IT is under increasing pressure to deliver services to the business more quickly and inexpensively than ever before. Fortunately, a new solution,
More informationWAREHOUSE MANAGEMENT SOFTWARE
EN WAREHOUSE MANAGEMENT SOFTWARE Modula Advantages of using Modula OPTIMIZATION The ability for static or dynamic storage compartment configuration and management saves time and eliminates redundant procedures.
More informationGlobal HR. Build your end-to-end HR strategy
Global HR Build your end-to-end HR strategy Are you a global company with presence in several countries? Do you have multiple systems for HR functions that don t talk to each other? If your answer is yes
More informationJD Edwards EnterpriseOne Mobile Solution Strategy
JD Edwards EnterpriseOne Mobile Solution Strategy Solution Overview Copyright 2017, Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The following is intended to outline our general
More informationefacility - Maintenance Management System
efacility - Maintenance Management System SIERRA ODC Private Limited 1.1 Maintenance Management System efacility - Maintenance Management System efacility an outstanding Tool, which acts as a powerful
More informationCapgemini Digital Control Room Analytics. Introducing an end-to-end solution for real-time operations insight
Capgemini Digital Control Room Analytics Introducing an end-to-end solution for real-time operations insight Embrace your digital core In this digital age, data is the new currency Data from your operations
More informationdata sheet RFID IN ORACLE 11i10 E-BUSINESS SUITE Oracle Warehouse Management with Application Server 10g
data sheet RFID IN ORACLE 11i10 E-BUSINESS SUITE Radio Frequency Identification (RFID) is gaining momentum with numerous initiatives in the manufacturing and supply chain spaces. Both the US Department
More informationHolistic Serialization Solution
Holistic Serialization Solution Enhanced Serialization Solution from Rockwell Automation Provides a Scalable Platform for End to End Process Integration Features and Benefits Rockwell Automation offers
More informationCAPABILITIES. Element LIMS. LABORATORY INFORMATION MANAGEMENT for Analytical Testing Laboratories
CAPABILITIES Element LIMS LABORATORY INFORMATION MANAGEMENT for Analytical Testing Laboratories Element LIMS from Promium Purpose-built for analytical laboratories As analytical laboratories respond to
More informationEMC M&R (WATCH4NET) Cross-Domain Performance, Capacity and SLA Management. Ensure high service quality to users ESSENTIALS
EMC M&R (WATCH4NET) Cross-Domain Performance, Capacity and SLA Management Ensure high service quality to users The data center infrastructure is a rapidly-evolving environment containing hundreds or thousands
More informationIBM Emptoris Supplier Lifecycle Management on Cloud
Service Description IBM Emptoris Supplier Lifecycle Management on Cloud This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized
More informationThis guide which is primarily intended for administrators and supervisors includes the following sections:
Micro Focus Service Desk - Getting Started May 2017 The Micro Focus Service Desk Getting Started guide gives information about the basic steps that are required to quickly configure Micro Focus Service
More informationIntegrating Police IT Systems results of COMPOSITE workshop Lyon, 23 rd -24 th January 2012
Integrating Police IT Systems results of COMPOSITE workshop Lyon, 23 rd -24 th January 2012 Nico Kaptein, Capgemini Nico.kaptein@capgemini.com Twitter: @nicokaptein This research is partially funded by
More informationUnit Costed Services the link to the Software Defined Data Centre
Unit Costed Services the link to the Software Defined Data Centre Steve Wanklin Deputy COO Infrastructure Services Analyst Day 2014 Holborn, May 22 C o m p e t i t i v e n e s s Orchestration CMDB Supporting
More informationAdvancing Mobile Banking Capabilities to Enhance Customer Intimacy and Drive Business Growth
Banking the way we do it Advancing Banking Capabilities to Enhance Customer Intimacy and Drive Business Growth Capgemini s End-to-End Mobility Services for Banking To learn more about how mobility is influencing
More informationAXIONAL Enterprise CMMS. Enterprise Computerized Maintenance Management System
deister software AXIONAL Enterprise CMMS Enterprise Computerized Maintenance Management System Contents FUNCTIONS..................................................................................3 Asset
More informationOracle Applications Upgrade & Cloud Migration Readiness Services
Oracle Applications Upgrade & Cloud Migration Readiness The Data Intensity Advantage Full Technology Stack Spanning Every Architecture Layer Migration to Any Platform Options to Support Your Business Needs
More informationEnterprise Asset Management made for Microsoft Dynamics
Enterprise Asset Management made for Microsoft Dynamics 1 Daxeam What is the total cost of your assets? Asset intensive industries are heavily dependent on maximizing operating time, minimizing maintenance
More informationWhat Do You Need to Ensure a Successful Transition to IoT?
What Do You Need to Ensure a Successful Transition to IoT? As the business climate grows ever more competitive, industrial companies are looking to the Internet of Things (IoT) to provide the business
More informationdeister software Company Overview
deister software Corporate Philosophy We are committed to be a partner-of-choice in providing customized high-end cloud based ERP and «smart» mobile software solutions for the industry. Following its corporate
More informationIBM Tivoli Composite Application Manager for Transactions V6.2. helps monitor the availability and response time of business
IBM Europe Announcement ZP08-0167, dated May 13, 2008 IBM Tivoli V6.2 helps monitor the availability and response time of business applications Key prerequisites...2 Description...2 Product positioning...
More informationBACSOFT IOT PLATFORM: A COMPLETE SOLUTION FOR ADVANCED IOT AND M2M APPLICATIONS
BACSOFT IOT PLATFORM: A COMPLETE SOLUTION FOR ADVANCED IOT AND M2M APPLICATIONS What Do You Need to Ensure a Successful Transition to IoT? As the business climate grows ever more competitive, industrial
More informationTREASURY. INTEGRITY SaaS
TREASURY INTEGRITY SaaS Integrity SaaS B Integrity SaaS: A simple, yet functionally powerful, fully cloud-based treasury management solution 3 Integrity SaaS Integrity SaaS Treasurers worldwide are looking
More informationReduce the time & labor to process and archive documents. Reduce document cycle times. Create audit trails of document handling activities
NashuaDocs NashuaDocs works for you: Reduce costs Reduce the time & labor to process and archive documents Minimise shipping costs Enhance productivity Reduce document cycle times Improve accuracy Ensure
More informationMI.NET MIGRATABLE AMI. Mobility that drives the network.
MI.NET MIGRATABLE AMI Mobility that drives the network. ABOUT US Mueller Systems enables utilities to manage water and data more accurately and effectively. Our stateof-the-art solutions and products are
More informationFleet Optimization with IBM Maximo for Transportation
Efficiencies, savings and new opportunities for fleet Fleet Optimization with IBM Maximo for Transportation Highlights Integrates IBM Maximo for Optimizes asset life-cycle Can result in better up-time,
More informationCENTRE (Common Enterprise Resource)
CENTRE (Common Enterprise Resource) IT Service Management Software designed for ISO 20000 ITSM ISO/IEC 20000 is the international IT Service Management (ITSM) standard that enables IT organizations (whether
More informationFaciliWorks. Product Features. FaciliWorks 8i Web-based CMMS Software. Features in blue are specific to FaciliWorks 8i Enterprise.
Flexible Installation Options Local client server install CyberMetrics hosted server option (Software as a Service) CyberMetrics manages FaciliWorks installation and updates 99.9% uptime Real-time access
More informationEfficiently Develop Powerful Apps for An Intelligent Enterprise
SAP Brief SAP Technology SAP Web IDE Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief Agility to build and extend applications SAP Web IDE puts the power of agile in your hands.
More informationUnderstand the Microsoft Field Service Solution Architecture and relationship to CRM Work Order process Mobile configuration
Understand the Microsoft Field Service Solution Architecture and relationship to CRM Work Order process Mobile configuration an end-to-end solution that extends Microsoft Dynamics CRM to provide a complete
More informationClosed-loop Performance Management
Closed-loop Performance Management for Downstream Operations Management Schneider Electric s enables companies to drive greater collaboration and operational efficiency, enabling better operations insights
More informationGOVERNANCE. Overview. The Governance Module can address all applicable standards and regulations.
GOVERNANCE Overview The platform facilitates the design and development of Information Security Frameworks supported by embedded content and process models that vary depending on the industry sector as
More informationCapgemini s Comprehensive Capital Analysis and Review Services
Capgemini s Comprehensive Capital Analysis and Review Services Driving regulatory and compliance values to banking institutions In 2011, the US Federal Reserve issued the Capital Plan Rule, which requires
More informationTechnology Driven Field Operations. Copyright 2016 Channelplay Limited 1
Technology Driven Field Operations Copyright 2016 Channelplay Limited 1 The Problem Companies who deploy large field teams face challenges in: Managing Working Discipline Communicating Information Ensuring
More informationImplementing a Service Management Architecture
Implementing a Service Architecture Carolin Granzow GTS Middleware Services IBM Service, AP 2008 IBM Corporation Business Unit or Product Name What your business needs from IT Partner with the business
More informationHow PLM is Being Applied to Support Today s Dynamic Enterprises
How PLM is Being Applied to Support Today s Dynamic Enterprises Characteristics and Issues of Today s Global Enterprises Over the last several years, Product Lifecycle Management (PLM) has emerged as the
More informationSolution Overview Enabling the efficient management of justice
Enabling the efficient management of justice Legal Case Management System Legal agencies are looking for solutions that will enhance business performance, increase citizen engagement, and improve service
More informationAprimo Marketing Productivity
Aprimo Marketing Productivity Why Marketing Productivity? Marketers today face many challenges: they must deliver more personalized experiences across more channels than ever before. While marketing budgets
More informationFCS e-connect. The Comprehensive Call Center Solution Managing Guest Requests and Inter-department Work Orders
FCS e-connect The Comprehensive Call Center Solution Managing Guest Requests and Inter-department Work Orders FCS e-connect FCS e-connect is an automated guest service request and inter-department work
More informationPeopleSoft Global SCM Implementation at ACN Opportunity, LLC
PeopleSoft Global SCM Implementation at ACN Opportunity, LLC Session ID: 100650 Prepared by: Steven Canter Director, Global Service Delivery Smart ERP Solutions Steve.C@SmartERP.com Stephanie Merenda Senior
More informationSmart Water Technology. Creating the Cities of Tomorrow. Brought to you by Clevest
Smart Water Technology Creating the Cities of Tomorrow Brought to you by Clevest Creating the cities of tomorrow Smart water technology is revolutionizing the water utility industry, enabling the leap
More informationKNIGHT POINT S NETWORK MANAGED SERVICES DELIVERING COMMUNICATIONS AS A SERVICE TO THE FEDERAL GOVERNMENT
KNIGHT POINT S NETWORK MANAGED SERVICES DELIVERING COMMUNICATIONS AS A SERVICE TO THE FEDERAL GOVERNMENT Background: A Changing Environment Current trends in government and industry are driving dramatic
More informationIndex. Sarah Critchley 2018 S. Critchley, Dynamics 365 CE Essentials,
A Accounts and contacts activities activities tab, 37 advantage of, 32 business, 29 capabilities, 35 case resolution form, 33 configuration, 36 definition, 28 feature, 29 filter, 38 form component, 34
More informationInfor PM for Manufacturing
Infor PM for Manufacturing The software automates so many of our monthly reporting processes that it gives us more time to spend on analysis as well as the ability to quickly respond to management inquiries.
More informationTraining for Database & Technology with Solution Manager em SAP Application Lifecycle Management (ALM)
Training for Database & Technology with Solution Manager em SAP Application Lifecycle Management (ALM) Cursos listados Avançada SM255 - Change Request Management Configuration SM250 - IT Service Management
More informationGain visibility, control, and strategic advantage with next generation spend management.
VISA COMMERCIAL SOLUTIONS VISA INFORMATION MANAGEMENT NEXT GENERATION BROCHURE Gain visibility, control, and strategic advantage with next generation spend management. Robust spend management is critical
More informationGuardian Support for Syncade Smart Operations Management Suite
Guardian Support for Syncade Smart Operations Management Suite Risk management Lifecycle management Incident management Service Data Sheet Gain extended value and flexibility to get the most out of your
More informationMEETING TODAY S GROWING NEED TO UNDERSTAND ENERGY CONSUMPTION
Connected Industrial MEETING TODAY S GROWING NEED TO UNDERSTAND ENERGY CONSUMPTION Meter Data Management (MDM) web service helps utilities do more with smart metering data White Paper PAGE 1 Abstract/Introduction
More informationSage ERP X3 v6.2 Datasheet
Finance Product Backgrounder Title Product description Description A totally integrated ERP solution for medium and large businesses, Sage ERP X3 supports the complex needs of multinational businesses
More informationIDEAS Product Overview
Product Overview P2 s is an international oil and gas venture management software. handles financial management, supplier relationship management, partner relationship management, operations management,
More informationNEW ACI CUSTOMER COMMUNICATIONS MANAGEMENT DRIVES PROFITABLE RELATIONSHIPS
FEATURES AT A GLANCE TAKE CONTROL Gain a deeper understanding of your consumers Quickly act on insights to enhance documents without IT involvement CONVENIENT COMMUNICATIONS Mobile, web, email, call center
More informationContents. 1 Introduction to SAP Extended Warehouse Management Preface... 23
Preface... 23 1 Introduction to SAP Extended Warehouse Management... 31 1.1 The SAP Product Pyramid... 31 1.2 Introducing SAP Business Suite... 34 1.2.1 SAP Event Management... 36 1.2.2 SAP Supply Network
More informationACHIEVE GLOBAL TRADE BEST PRACTICES
Oracle Global Trade Management Cloud (GTM) is a unique global compliance solution that allows companies of all sizes and in all geographies to manage their global trade operations centrally. Oracle GTM
More informationOracle Service Cloud. New Feature Summary
Oracle Service Cloud New Feature Summary February 2017 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE SERVICE CLOUD FEBRUARY RELEASE OVERVIEW... 4 WEB CUSTOMER SERVICE... 4 Widget Inspector... 4 Community
More information